[Q] Odd 3G/4G connection issues ViperDNA - Transformer TF300T Q&A, Help & Troubleshooting

I rooted and flashed a rom onto my DNA the first day that I got it, so I don't know if this happens on stock or not.
Often, my phone will show 3G or 4G when I'm not in that coverage area. Such as, sometimes it'll show 4G when I move into a 3G area (even after being in that area for 10-15 minutes) and the data doesn't work.
Also, often, the data just doesn't work. I can show full bars with 4G, and not have access to Facebook or Internet. Same with 3G.
Sometimes I'll just have the bars, and no 3G or 4G icon.
So far I haven't found a surefire way to get around this, but I have had some limited success with going into airplane mode and back again.
Anyone else have this issue or have any suggestions? I don't think I've ever updated the radios or anything like that, so if that's something I should try let me know!

callmechewy said:
I rooted and flashed a rom onto my DNA the first day that I got it, so I don't know if this happens on stock or not.
Often, my phone will show 3G or 4G when I'm not in that coverage area. Such as, sometimes it'll show 4G when I move into a 3G area (even after being in that area for 10-15 minutes) and the data doesn't work.
Also, often, the data just doesn't work. I can show full bars with 4G, and not have access to Facebook or Internet. Same with 3G.
Sometimes I'll just have the bars, and no 3G or 4G icon.
So far I haven't found a surefire way to get around this, but I have had some limited success with going into airplane mode and back again.
Anyone else have this issue or have any suggestions? I don't think I've ever updated the radios or anything like that, so if that's something I should try let me know!
Click to expand...
Click to collapse
I should mention that these issues were even worse with CM10.1.

Related

What is wrong?

Ok look at these pictures, it shows me that I'm connected to LTE, even though I have a bad signal yet I get no 4G icon and no data. I'm very confused because it was working fine but then just stopped, are my modem settings messed up? Because when have I have Rev. A. set to eHRPD I get nothing so I have it on Rev. A. To enable, and when I put radio to cdma(PRL) I at least get 3G, but no 4G when I'm set to LTE/evdo as you can see in the pics, even though it says I'm connected. So are my settings messed up in another way? I have tried restores different roms, and have even put on the new radio, no luck, I don't think its a faulty phone because it was working before and now it still shows it recognizes the LTE, but I get no 4G in the status bar, so I'm very confused, I really don't feel like unrooting just to get it replaced because I think I'm just missing some setting or something. Any help or suggestions would be greatly appreciated.
Turn airplane mode on, wait 3 minutes, turn it off, and you should be good to go. As 4G continues to roll out, there are bound to be bugs and hickups.
-95 signal strength is really weak. i wouldnt be surprised if it didnt register because the signal is so weak. i guess the bigger question would be why isnt it switching to 3g when the signal is so poor
I have a similar issue. My 4G icon will be visible and it will be working. I deliver pizzas so I leave the phone in my car tethered to my XOOM. When I get back to my car everything will look fine but my data wont be working. Sometimes if I try to go to a website on my phone within a minute or so it will recover, but I've been having to do the airplane mode thing. It works but still takes several minutes to get internet back. I'm in Las Vegas and 4G works just fine. I started having the problem recently. I think when BAMF went to the latest RUU base, the LTE/3G transition fixes seem to have had the opposite effect.
mokitaco said:
-95 signal strength is really weak. i wouldnt be surprised if it didnt register because the signal is so weak. i guess the bigger question would be why isnt it switching to 3g when the signal is so poor
Click to expand...
Click to collapse
Maybe that might be it at my house, but when I'm in town where it shows i have a perfect 4G signal it still doesn't connect
schwab16 said:
Maybe that might be it at my house, but when I'm in town where it shows i have a perfect 4G signal it still doesn't connect
Click to expand...
Click to collapse
What are your Radio versions. I am presently reverting my radios since my problems started when I updated to the latest ones.
setite said:
What are your Radio versions. I am presently reverting my radios since my problems started when I updated to the latest ones.
Click to expand...
Click to collapse
I installed the radio that came with das bamf 1.5, but i was still having issues before
I have tried both radios and I'm getting the same results. I'm sure something going with the network. We just have to be patient and give them time.

Constant data drops

So I am currently running bamf 1.6.3 and I change kernals a lot, but one thing I can't seem to fix are the data drops. I live in raleigh, so no LTE, and am running the .7 cdma / .6 LTE radio combo. The data drops off a lot, more noticeable when changing towers. Even sitting at home with good signal it will just drop to 1x and is hard to get 3g back without a reboot. Anybody else see this? No reboot problems
So am I the only one with this issue??
Mine drops 3g and 4g for a second or two and then comes back. It has been happening a lot recently.
At one point in time I would have that happen, it was because of a local tower being screwed up. Maybe switch from eHRPD to the standard 3g network? or vice versa?
Had the same issue with 1.6.3 and went back to 1.6.1 and Im fine again. Ill wait for another version before updating again
Having this same problem but I'm on stock and it only happens while I'm on 3G....nothing but problem since I got this phone....did Verizon and HTC test this phone out? Gps problems,reboot problems,data problems,battery...I'm really sorry I left my carrier for this phone.
mbrown3460 said:
Having this same problem but I'm on stock and it only happens while I'm on 3G....nothing but problem since I got this phone....did Verizon and HTC test this phone out? Gps problems,reboot problems,data problems,battery...I'm really sorry I left my carrier for this phone.
Click to expand...
Click to collapse
the NEW 4g network is going to take some time to get running properly and because of that will have issues as will the phones. Not everything works flawlessly off the bat, give time to get everything settled and figured out and it will get perfected.
With all the radio/prl updates they have been doing I wouldnt be suprised if it is caused from that.
I was having the same problem. Disabling eHRPD has seemed to fix it. I still see strange signal drops, but I'm not seeing data drops at all.
It's not a fix, but rather than rebooting, just turn on airplane mode, wait for the airplane icon to appear, and then disable airplane mode. I have the same issue you describe, so I just keep the airplane mode toggle widget on my second home screen panel.
I'm getting very frustrated with the inconsistent data connection on this phone. I halfway considered trying to get VZW to let me swap it for the Droid X 2 when it releases next week.
I have similar problem. I live in Northern CA with 4G coverage. The problem will be like this:
- 4G works OK, data works
- Moments later, 4G icon shown upload activity (arrow up sign)
- Shortly afterwards, no data. Mail, Google Maps, etc. failed
Fix is to turn Airplane mode OR REBOOT the phone. I have tried switching radio mode (using LTE ON/OFF) but to no avail.
I understand 4G is new and so is the phone, but c'mon.. it has been sometime now and we are STILL paying for the service, even when the 4G network is down (few weeks ago) or when the phone loses data.
This happens to me on stock. Will be using 4G and then all data drops, then comes back, then drops, then comes back and repeats the cycle. Rebooting, airplane mode, nothing helps. Eventually it goes back to normal.
My phone went wacky yesterday. 1x and no data for four hours. Spent an hour on the phone with Verizon tech. We did everything possible and nothing. Then it just fixed itself. Had someone with a Droid X in the same room as me with great EV signal. Now the phone is perfect again. I dont get it . I have enabled REV A and now I put it back and that didnt matter.
zx12dak said:
My phone went wacky yesterday. 1x and no data for four hours. Spent an hour on the phone with Verizon tech. We did everything possible and nothing. Then it just fixed itself. Had someone with a Droid X in the same room as me with great EV signal. Now the phone is perfect again. I dont get it . I have enabled REV A and now I put it back and that didnt matter.
Click to expand...
Click to collapse
Mine as well on 1.6.3 bamf remix. i had to keep going in airplane mode. it was stuck on no service or even the 4g icon (not blinking and no service)
We are Guenna pigs....
Since i have gone to the new leaked gingerbread radio not the latest froyo radio but the new gingerbread i dont have data drops
get it here http://www.multiupload.com/KQCRTNALV9
I too had continual problems with data yesterday (on BAMF 1.6.3) in San Diego. Kept switching from 4G/3G/1x. Today seems to be running smooth.
I'm gonna say thank god I'm not the only one, I don't live in a 4g area, yet there's many times my 3g will do the same arrow thing showing up and than everything fails. I'm running the new radio and perfect storm 1.4
, and drods kernel
Sent from my ADR6400L using XDA Premium App

[SOLVED] 3G data connection hiccups.

Hi there,
I'm using Revolution HD 3.6.1 with its radio and relative RIL (which becomes with the rom by default). Obviously I have S-OFFed and rooted.
I'm experiencing some hiccups in 3G data connections. I don't know if it's due to the carrier (Wind Italia) or something in the phone (maybe the radio doesn't support it at all?). I'm in Europe, precisely in Italy.
Maybe should use an european version of radio? Or what?
In detail:
I activate data connection. The phone shows 3G before, and quickly goes in H (HDSPA). Then I use many apps that needs internet connection. Within a short time it goes again in 3G and i have absolutely NO data connections. After a delay of 5-10 sec it goes again in HDSPA and everything works. When it goes again in 3G i have no data, then again H and data working.
What's the problem?
EDIT: Problem solved! See in this post.
P.s.: Sorry for my bad english
I was going to ask about something similar to this, so rather than start a thread I will post it here. I too am running the 3.6.1 with its radio, S-OFF, & rooted.
What I am seeing on boot up is the standard progressive upgrades of data networks (just bars, then 2G, then 3G, finally H). The H only stays for a few seconds then drops to 3G and basically stays like that. However, as soon as I open an internet requiring application, it jumps to show H and typically stays that way as long as a data connection is active. My Speed Test results show its 4G speeds (same as stock ROM and radio) when its showing the H, so obviously its working, I'm just wondering if its intentional that the display only shows 3G? Or maybe its set so the ROM "relaxes" on 3G, but switches to 4G when data is actually being sent/received?
~T.J.
Maybe you used to have a 'background' app updating constantly.
The G, 3G and H usually depends on the signal in your area, the H is usually for high data transfer. If you're not using the internet,downloading anything or updating anything on your phone, then why would you need it on all the time?
3g is usually the norm, so I wouldn't worry!
For my issue, my stock ROM showed me what was available in the areas as I moved around, including showing 4G all the time if I was in a coverage area (which pretty much everywhere around me is). If I moved out of the 4G area for instance, it would drop to show me 3G.
This one just shows 3G all the time, even when I'm in areas I KNOW are 4G; UNTIL I use the data connection, then it switches and shows the H. I know its silly, but I liked actually gauging my providers service by being able to see what kinds of connections were available in various areas.
The fact I have to actually open the browser or run a speed test to see if 4G (H in this case) is available in that area is a little odd to me, why doesn't it just show the connection that's available?
~T.J.
Guys, I found a solution to my problem, googling around. That's awesome.
FYI I'll post here:
1. dial *#*#4636#*#*
2. Go to phone information
3. Toggle ciphering so it's off
4. Turn off radio
5. Turn on radio
6. Toggle ciphering back on
It seems to be working to me. An half hour without hiccups till now.
I have had this problem ever since my hd2 two years ago. I thought it was normal. I'm about to try the fix. If it fixes it you are a life saver.
Sent from my HTC Sensation 4G using XDA App
Aww man same thing. Maybe its supposed to be like this.
Basically for me its for example on the xda app when ill refresh something it will always say processing as soon as the 3g symbol turns to h with both arrows on simutaneously.
Maybe that's how its supposed to be idk.
Sent from my HTC Sensation 4G using XDA App
Glad its not only me!!!! This is a problem. I am in the U.S and i have it also. Ive been trying to figure it out. I have radio 10.15.9035.2_2 and bricked kernel 1.2 i can not figure out if this started happening from when i flashed the lastest radio or when i went with bricked kernel above 0.91 i am still trying to figure it out. *#*# 4636#*#* is only a brief temp fix i know that much. But lets try and put our heads together and get to the bottom of it. Cause its been slowly pissing me off daily. Let me know what you guys hear. And i will keep you updated as well. Please pm me if you here anything on the issue. Thanks!!!!!
Sent from my HTC Sensation Z710e
Xx12thANG3LxX said:
Glad its not only me!!!! This is a problem. I am in the U.S and i have it also. Ive been trying to figure it out. I have radio 10.15.9035.2_2 and bricked kernel 1.2 i can not figure out if this started happening from when i flashed the lastest radio or when i went with bricked kernel above 0.91 i am still trying to figure it out. *#*# 4636#*#* is only a brief temp fix i know that much. But lets try and put our heads together and get to the bottom of it. Cause its been slowly pissing me off daily. Let me know what you guys hear. And i will keep you updated as well. Please pm me if you here anything on the issue. Thanks!!!!!
Sent from my HTC Sensation Z710e
Click to expand...
Click to collapse
Only a brief temp fix? Are you sure?
I'm not having the same problem as before, now. I hope it remains still as it is.

[Q] mobile data not working, poor or no phone signal

Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
iamtheculprit said:
Hey guys, I haven't done anything to my phone but all of the sudden, the data and phone signal basically quit working. I have a very hard time getting texts, phone calls etc to go though but it will eventually (usually takes a while or a few tries) and as far as data goes, I basically have no connectivity at all unless I'm on wifi. It says 3g or H every once in a while, but it's really slow and usually doesn't stay for long. I'm running CM9, and like I said before I didn't change anything that I'm aware of that would have caused this problem. It worked fine before, and it just stopped. Ideas? Thanks
Click to expand...
Click to collapse
have you called your provider? maybe its on their end.
I'm having the same exact problem... it shows my 3g it shows all my bars but instead of the bars being colored or the 3g be in color is gray. Also I cannot get back conectivity until I restart the phone. Does anybody have an idea what this is?
Are you on AT&T? I was not having any problems until a certain point in time, and I didn't change or do anything to incite them. I'm not even getting calls anymore, I'll just get all my texts in a wave every few hours. My data is useless, it won't stream, or load web pages, and my phone is frequently saying "Emergency calls only" when I'm sitting at my freaking house (which normally has full 3g and cell signal and is very fast)
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Hmm
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
ChemicalD said:
This just started occuring with my 9020a on AT&T the first week of March. I switched SIM cards twice, spent about an hour on the phone with ATT, and sent the device back to Samsung who rolled back the software to 2.3.4 and the Radio to UKE1.
I still have the issue. Samsung says its not them. ATT does nothing. It;s liek the phone just stopped working, started dropped calls, missing calls, and the internet connection sucks. I have an iphone for work through ATT as well and have no issues with signal.
ANy help is appreciated.
Click to expand...
Click to collapse
Sounds like you're having the exact same problem I am having. I switched sim cards, flashed different roms, etc and nothing. (although to be fair, after the new sim, things work better, but still not well) I'm about ready to pop my sim back in my craptivate and just go with that... or buy an iphone off of craigslist.
Billchen0014 said:
Make sure you have the right, most up to date settings for APN, and flash original radios. if it still doesn't work, make sure you have the i9020A, which has the at&t 3g antenna, not i9020T which has the T-Mobile antenna, vice versa.
Click to expand...
Click to collapse
I am 100% sure I have the 9020a, but I don't know anything about APN and flashing radios. I have only ever flashed full roms before, so I wouldn't know where to look for the original radio.
Oogway13 said:
Have you tried other radios for your device (make sure you flash the appropriate ones for your model)? Any signal info under Phone Information when dialing *#*#4636#*#*?
Click to expand...
Click to collapse
I have not tried other radios. The signal info seems solid, sitting at my house, but the 3g is still horridly slow. It taked 15-30 seconds to load a webpage, even a pretty mundane one like google. Messages still come through in waves, and often won't send
About your APN, AT&T should provide you with the proper values to put in under Settings | Wireless & Network | More | Mobile Networks | Access Points Names.
If you are on ICS, they values should populate by themselves.
Can you try flashing other radios and see if you encounter the same problem:
http://forum.xda-developers.com/showthread.php?t=1116884
Make sure you backup your EFS folder (and all data for that matter).
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
alexfiorani said:
I had similar problems, they were related to turning 3g on/off with a APN widget while the phone had little signal. As soon as started enabling and disabling 3g on the android options everything was back normal.
Click to expand...
Click to collapse
the data works most of the time now it's just retardedly slow. I can't stream music even on low quality, nor can I watch youtube without leaving it for 5 minutes to buffer,pages take forever to load, and I was downloading a 6 meg app and it took 20 minutes to download whenI was leaving the phone alone and not moving. I got really sick of trying to fix it and finally gave it to geeksquad to send in to get replaced. sigh.

[Q] 4g data drops often...too often

i have to reboot in order for the 4g data to work again but it only stays on for about a minute and then it stops working again. everything else on the phone works ( text, voice, wifi etc...) I read somewhere that flashing different radios might fix it but im not sure about that. anyone else experience this and have a work around? i am currently on baseband i535VRLG1
Thanks In advance
i called Verizon and they said it may be the sim card thats damaged. if that were the case wouldnt voice and text fail as well?
frunas80 said:
i have to reboot in order for the 4g data to work again but it only stays on for about a minute and then it stops working again. everything else on the phone works ( text, voice, wifi etc...) I read somewhere that flashing different radios might fix it but im not sure about that. anyone else experience this and have a work around? i am currently on baseband i535VRLG1
Thanks In advance
i called Verizon and they said it may be the sim card thats damaged. if that were the case wouldnt voice and text fail as well?
Click to expand...
Click to collapse
I'm having the same issues recently. I've always gotten a 4G signal at my house (albeit not the strongest one) but lately, my phone will not hold on to the connection. When coming off of wifi, my phone will not acquire a data connection at all most of the time. I can still send/receive texts and calls but there is no 4G or 3G icon, no MMS, and no data. I have to toggle the radios on/off, or change from CDMA/LTE to Global (or GSM) and back, put in airplane mode, or restart.....there is no guarantee any one of those steps will work. Sometimes I have to do it repeatedly until I get my data connection back but it is only temporary.
I'm on the i535VRBMF1 baseband and updated to the ML1 modem to try and resolve but to no avail. I have replaced my sim card (as I initially though that was the issue) but it has not helped either.
The only thing I can think of is that my PRL may have been updated (it is currently 15310) and it's causing issues with the towers in my area.
I just got back from Hawaii and was also in San Diego for a few days and had absolutely no issues. It seems to only be an issue now when I'm at my house which makes me think it is something VZW network related and nothing to do with my phone per say. It's really driving me nuts though.
BTW, I'm in Southern California (Irvine).
I seemed to have fixed the issue by reverting the baseband back to vrlf2. I had to switch from global to 4g/LTE because I vegan to inch roaming charges lol. Verizon credited me and no dropped 4g signal. So I'm happy.
frunas80 said:
I seemed to have fixed the issue by reverting the baseband back to vrlf2. I had to switch from global to 4g/LTE because I vegan to inch roaming charges lol. Verizon credited me and no dropped 4g signal. So I'm happy.
Click to expand...
Click to collapse
What ROM are you running? I'm just curious what the implications are of running an older baseband (from the ICS days) on a newer ROM/Kernel.
I'm running cleanrom8.1 core edition. Slightly buggy but tolerable.
I was finally able to somewhat resolve my issue so I thought I'd post in case anyone else is experiencing something similar.
By using a few different apps and testing techniques, I was finally able to deduce that my issue had to do with EHRDP hand-off with the towers in the immediate vinicity to my house. I'm not sure what VZW did to them lately but it doesn't appear to be a problem in other locations so it seems like the issue is on their end (and not something to do with my phone).
In any case, it seems that when my 4G connection is weak and EHRDP is detected, it is dropping the connection entirely instead of handing if off to 3G (EVDO). The connection is also never transferred back when a 4G signal is detected either until I reset the connection where there is a moderate 4G signal.
Again, this only seems to be an issue when connected to the towers near my house and doesn't occur when traveling abroad.
To fix this, I have disabled EHRDP by doing the following:
1) Open the dialer and type *#97328640#
2) Select "[2] CDMA"
3) Select "[2] Data"
4) Select "[7] eHRPD e/disable"
5) Select "[2] Disable(*)"
6) Reboot the phone
Now my phone switches between EVDO revA. for 3G (using the native protocols) and LTE rather than relying on the broken eHRDP protocols. This workaround will have to suffice until VZW fixes stuff in my area but at least I don't miss MMS messages anymore.
Hope this helps anyone running into similar situations.

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