Database Info

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error

Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..

what rom are you using buddy?

I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.

Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.

I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution

phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132

I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol

Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?

yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side

I'll check in on this thread too lol. I'm in exactly the same position. No response from google.

Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?

mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.

I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!

dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.

Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA

I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.

I'm also have issues with my Galaxy S2 and Xoom

Same problem here with my Defy. I'm on CM7.2 Nightly build.

Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

Apps incompatible

Since upgradung to the leaked ics, I noticed hbo go is not in the google play store. I went to the hbogo website and clicked the link to download it in the google store. It pulls up but says its incompatible with my device. Is there an alternate way I can download this
Sent from my SAMSUNG-SGH-I727 using xda premium

download the apk from the web

Don't you have to modify something else in order to get that to work? I thought I read something about a build.prop file or something..

dvandam said:
Don't you have to modify something else in order to get that to work? I thought I read something about a build.prop file or something..
Click to expand...
Click to collapse
That would be good to know , since installing the ICS leak I've been having a lot of issues installing apps such as Groupon,Living Social , Yahoo Mail that would all show as incompatible with device

desilva79 said:
That would be good to know , since installing the ICS leak I've been having a lot of issues installing apps such as Groupon,Living Social , Yahoo Mail that would all show as incompatible with device
Click to expand...
Click to collapse
Groupon and Living Social both work on mine, although I'm using the Stock Revamped ROM. As far as Groupon goes, did you do a backup and then restore in Titanium Backup? If you do that Groupon doesn't launch. If you delete it and then redownload it via Google Play it should work fine.

dvandam said:
Groupon and Living Social both work on mine, although I'm using the Stock Revamped ROM. As far as Groupon goes, did you do a backup and then restore in Titanium Backup? If you do that Groupon doesn't launch. If you delete it and then redownload it via Google Play it should work fine.
Click to expand...
Click to collapse
I'm using Mod1411's NexusMod ICS with LCD Density set to 200. I thought it was the LCD Density at first but it wouldn't work even if I set it back to 240. I searched for Groupon first on Google Play but couldn't find it. Going to the direct Google Play link it will show me as incompatible

Even after setting density back, you have to clear google play data and may have to go to recovery and wipe caches and reboot.

Can anyone speak to the HBO (No) Go app issue? Has anyone been able to get this running on their phone? I'd like to get that back up and running.

Well my i heart radio app was working fine until they released 4.2.1 version for it, now I get that my device is not supported.
Update, found the app on the Amazon app store and it installed and works fine.
to the OP, try that.

nest75068 said:
Well my i heart radio app was working fine until they released 4.2.1 version for it, now I get that my device is not supported.
Update, found the app on the Amazon app store and it installed and works fine.
to the OP, try that.
Click to expand...
Click to collapse
I tried with HBO Go and it isn't working. Won't even come up when I search for it.

desilva79 said:
I'm using Mod1411's NexusMod ICS with LCD Density set to 200. I thought it was the LCD Density at first but it wouldn't work even if I set it back to 240. I searched for Groupon first on Google Play but couldn't find it. Going to the direct Google Play link it will show me as incompatible
Click to expand...
Click to collapse
I'm using the stock leak (UCLD2) and I don't have any issues searching for groupon on the phone in the market.

lart2150 said:
I'm using the stock leak (UCLD2) and I don't have any issues searching for groupon on the phone in the market.
Click to expand...
Click to collapse
Good , hopefully when MOD1411 get a chance to put out the new ROM it would work fine.

Just loaded the new AOKP and had a few issues with app incompatibility, couldn't get SwiftKey and others to install... I tried all the usual suspects - LCD Density, reboot, clear store data, but two tips I haven't seen anywhere else that both worked for me:
- Manage Apps, Google Play Store, 'Uninstall Updates'
- Install from browser instead of Play Store on device
Hope this helps someone!

[FIX] Google Play download/connection problems

Many people have been asking why Google play either fails to download apps or fails to connect at all, so here's a few things that might fix it!
1) Clear the Cache from Google Play in your settings.
(Settings > Applications > Google Play > Clear cache)
2) Try removing your Google account and re-adding it
3) Seems obvious, but try turning your internet of and on
4) Try rebooting your device
5) restart your internet (Through your main hub)
If non of these work, you may be best contacting Google to get it checked out!
Hope this helps
Sent from my HTC Incredible S using xda premium

BodyGuard10 said:
All methods applied ...
Still it's not happening ....
Any other methods are there?
Press thanks if you get helped by me.
Click to expand...
Click to collapse
Also tried everything. Even complete uninstall of the play store through titanium backup and reinstall manually the apk. No luck. Internet working fine, only market is dead. The strangest thing is that it was working well, I did not modify anything, then it stopped working.
Please help

If you've tried everything above, you could try restoring your phone. This would be a pain but if you back everything up first shouldnt be too much of a problem. Or you could just leave it a week or so and see if it starts working . If not, I'd say contact Google.
If any of my posts helped, please click the thanks button
Sent from my HTC Incredible S using xda premium

moose.splash1 said:
If you've tried everything above, you could try restoring your phone. This would be a pain but if you back everything up first shouldnt be too much of a problem. Or you could just leave it a week or so and see if it starts working . If not, I'd say contact Google.
If any of my posts helped, please click the thanks button
Sent from my HTC Incredible S using xda premium
Click to expand...
Click to collapse
That's the obvious last solution, but it doesn't really make sense. There must be a reason for the market to be doing this. I also tried manually installing a few different versions of the play store apk, not just the latest one. Still the same results.

I know what you mean. Maybe certain devices can sometimes have trouble accessing the market itself, or maybe its just a temporary thing with the Google servers.
Sent from my HTC Incredible S using xda premium

1 more thing.
If you patched any app using lucky patcher, it would have created an odex file in data/app. In order to install it again, you should delete that .odex file.
Sent from my muffin LIFE! Under maintenance.!

I don't recall having used Lucky Patcher. Sadly I will never find out what went wrong. Flashed another rom. It was time for a change anyway

I will try this trick

I think also, if you install a ROM or have a device that does not come pre installed with Google play, that flashing Gapps may be better! Because I've tried manually installing the play store using an apk before. And most of the time it won't downloads apps. Try to flash Gapps as that may solve it. You can get gapps by searching for it followed by your android version on Google ^_^ good luck
Sent from my Nexus One using xda premium

I had a similar issue where my rommed kindle fire either couldn't connect or was unable to download apps from the play store. On connecting to the store the device details failed to register at all limiting greatly the available downloads.
Resolved the issue by using a gmail address for logging into the play store. For some reason using email other than gmail caused an issue.
Also removing/hiding unused devices in play store allows you to reconnect devices correctly it seems.

LeeThargic said:
I had a similar issue where my rommed kindle fire either couldn't connect or was unable to download apps from the play store. On connecting to the store the device details failed to register at all limiting greatly the available downloads.
Resolved the issue by using a gmail address for logging into the play store. For some reason using email other than gmail caused an issue.
Also removing/hiding unused devices in play store allows you to reconnect devices correctly it seems.
Click to expand...
Click to collapse
I thought you had to have a Google account/Gmail to sign in to the play store anyway?
Sent from my Nexus One using xda premium

moose.splash1 said:
I thought you had to have a Google account/Gmail to sign in to the play store anyway?
Click to expand...
Click to collapse
I think the registration process creates (or allows you to create) a gmail address but you can log into play store with the non-gmail address used to register. Unfortunately it seems doing so causes download problems.

LeeThargic said:
I think the registration process creates (or allows you to create) a gmail address but you can log into play store with the non-gmail address used to register. Unfortunately it seems doing so causes download problems.
Click to expand...
Click to collapse
Try using it with a gmail address then? Other than what I suggested I'm not sure to be honest. My last solution was to contact Google but they can't give a lot of support to custom ROMs.
Sent from my Nexus One using xda premium

I had this same problem with my LG Optimus V, famous for this kind of thing. The first time this happen, I clicked on settings, then Applications, then Manage Applications. Then clicked ALL, then Google Play Store. Then I clicked on Force Stop, then Clear Data, then Clear Cache. Then run Google Play Store and agree to terms. This always worked for me using Froyo 2.2.2 -- When that didn't work, I un-installed the updated Google Play Store and reverting back to the basic one.
Later on this problem happened again, but this time it was when I rooted and flashed a custom ROM. I started getting the error message the file didn't download, but this time it was also telling me the file couldn't download because of low memory. Go figure, Optimus V only have 256 megs of internal ram, but anything below 100 megs gives the the Google error. So just before tossing my phone in the trash I read a post somewhere here on XDA forum that showed step by step how to partition a microSD card and link the second partition as internal memory using an app called Link2SD.
So I tried it on a 16 GB card and after rebooting my phone, it fixed it. Never had the problem again. Plus my Optimus V thinks there is 1GB of internal ram now. Being most phones today have 1GB or more internal ram, there should be no reason for this kind of error.

SonicX2014 said:
I had this same problem with my LG Optimus V, famous for this kind of thing. The first time this happen, I clicked on settings, then Applications, then Manage Applications. Then clicked ALL, then Google Play Store. Then I clicked on Force Stop, then Clear Data, then Clear Cache. Then run Google Play Store and agree to terms. This always worked for me using Froyo 2.2.2 -- When that didn't work, I un-installed the updated Google Play Store and reverting back to the basic one.
Later on this problem happened again, but this time it was when I rooted and flashed a custom ROM. I started getting the error message the file didn't download, but this time it was also telling me the file couldn't download because of low memory. Go figure, Optimus V only have 256 megs of internal ram, but anything below 100 megs gives the the Google error. So just before tossing my phone in the trash I read a post somewhere here on XDA forum that showed step by step how to partition a microSD card and link the second partition as internal memory using an app called Link2SD.
So I tried it on a 16 GB card and after rebooting my phone, it fixed it. Never had the problem again. Plus my Optimus V thinks there is 1GB of internal ram now. Being most phones today have 1GB or more internal ram, there should be no reason for this kind of error.
Click to expand...
Click to collapse
<< theres another solution guys! Thanks! And nice icon BTW! ^_^
Sent from my Nexus One using xda premium

moose.splash1 said:
<< theres another solution guys! Thanks! And nice icon BTW! ^_^
Sent from my Nexus One using xda premium
Click to expand...
Click to collapse
My icon, thanks. :fingers-crossed: I like it too. It was that or Sonic the hedgehog. hehe I went with cute instead. Her name is Midori Kasugano. She's from a Japanese Manga series called, "Midori Days"

@SonicX2014 haha nice! I love anime ! Its awesome haha ^_^
Sent from my Nexus One using xda premium

moose.splash1 said:
@SonicX2014 haha nice! I love anime ! Its awesome haha ^_^
Sent from my Nexus One using xda premium
Click to expand...
Click to collapse
Cool. At least I'm not the only one in here into Anime. :victory:

Hey Guys,
Regarding the latest Play Store update there's this annoying new feature (I was hoping it was some kind of bug) that stacks any updated apps at the top of the "My Apps" list and I find it really annoying.
Is there any way of clearing them so they go back into the list ? Google Maps is still there from 2 days ago and now I have another stuck up there and it looks untidy.
Sent from NEXUS⁴ via XDA app [AOKP\/\/hitehawkx]​

BLADESMAN1889 said:
Hey Guys,
Regarding the latest Play Store update there's this annoying new feature (I was hoping it was some kind of bug) that stacks any updated apps at the top of the "My Apps" list and I find it really annoying.
Is there any way of clearing them so they go back into the list ? Google Maps is still there from 2 days ago and now I have another stuck up there and it looks untidy.
Sent from NEXUS⁴ via XDA app [AOKP\/\/hitehawkx]​
Click to expand...
Click to collapse
This may or not help you, but give this a read:
http://www.guidingtech.com/16923/remove-apps-history-google-play-store/
From what I read so far, you need the updated Google Play App v3.9+ it gives you the ability to select which apps to remove from your "My Apps List" Hope this helps.

[FIXED] Error 905 when downloading large apps

Recently got the unlocked Galaxy S6 but every time I've tried to download large apps (Asphalt 8 and Monument Valley) from the Play Store I've been getting an error 905. I've erased cache and cleared data from the Play Store but it keeps doing it. Had to refund Monument Valley, in fact. Any thoughts on how to fix this? I've got the 32GB version by the way. I've searched for this error but it seems to only have affected old devices where internal memory was a problem.
Edit: I solved this by keeping the screen on while downloading and installing Asphalt 8 and not using the device till it had finished installing.

galaxyusr said:
recently got the unlocked galaxy s6 but every time i've tried to download large apps (asphalt 8 and monument valley) from the play store i've been getting an error 905. I've erased cache and cleared data from the play store but it keeps doing it. Had to refund monument valley, in fact. Any thoughts on how to fix this? I've got the 32gb version by the way. I've searched for this error but it seems to only have affected old devices where internal memory was a problem.
Edit: I solved this by keeping the screen on while downloading and installing asphalt 8 and not using the device till it had finished installing.
Click to expand...
Click to collapse
i noticed it happens when you clear your recent apps which includes playstore

Is it the Play Store being FC'd due to RAM being full?

TheMathMan said:
Is it the Play Store being FC'd due to RAM being full?
Click to expand...
Click to collapse
Yeah i think so poor ram management and 5.0 memory leak issues all have summed up hoping a fix soon in 5.1
Sent from my SM-G920I using XDA Free mobile app

TheMathMan said:
Is it the Play Store being FC'd due to RAM being full?
Click to expand...
Click to collapse
bhavstech said:
Yeah i think so poor ram management and 5.0 memory leak issues all have summed up hoping a fix soon in 5.1
Sent from my SM-G920I using XDA Free mobile app
Click to expand...
Click to collapse
In my case the Play Store was not force closing, no. But I figured it could be related to memory leak issues since everything worked when I kept the play store on top and did not use the phone. And yes, hopefully it will be fixed with the 5.1 update.
Edit: I am the OP and have just remembered my old account.

Sometimes my Galaxy freezes and reboots when I install or update something from Play Store, I think that is a RAM issue.

i have the same issue...i can't download mortal kombat x!! are you disable screen sleep?

I have a completely different phone (LG Optimus L1 II, Android 4.1.2) and I found this thread while looking for the solution. It could be a problem with the current version of google play, since it happens on different devices with different android versions.
Edit: I found more threads about this by looking at the google results for the error 905 on the last week:
google.c om/search?q=google+play+error+905&tbs=qdr:w
(this is my second post, so I can't add links yet. remove the space on the .com)
I think that doing any system-related thing (installing an application, enabling root for an app, etc) makes the error show up

clear the cache and data of your play store app, and then restart your device. you can find detailed guide and explanation about this on http://technogiga.com/how-to-solve-error-905-in-android/

I've got the same problem on my Note 4 on KitKat... So it's probably something with the Play Store not Android.

prabandh91 said:
clear the cache and data of your play store app, and then restart your device. you can find detailed guide and explanation about this on http://technogiga.com/how-to-solve-error-905-in-android/
Click to expand...
Click to collapse
In my case this did not work, however, keeping the device awake and staying on the same screen worked. I guess it's a memory problem.
superluig164 said:
I've got the same problem on my Note 4 on KitKat... So it's probably something with the Play Store not Android.
Click to expand...
Click to collapse
Might be a Samsung problem.

If you read the thread, someone had the problem on their G3. So obviously it's either Android or Play Store causing the problem. I'm guessing it's the Play Store because it's happening across different Android versions.

Error 905
This happens after the new playstore update if we keep the screen on and stay on the play store the download completes
Tried with the old playstore version this problem doesnt arises :crying:

I am on Android 5.0.2 (LG G2) and the same thing happened to me. I followed the advise of keeping the screen on and keeping Play Store in the foreground and it worked.

Ive had this problem since day one, i try everthing, clearing cache, reinstalling the playstore, removing my google account, hard reset the phone, everything and after all that and the tests that i made i came up to notice that the problem was the memory, once the phone reach a high memory usage the playstore will close and the download will fail, if u keep ur phone with out ram consuming apps ull be able to download any apps without the need to keep the screen on and the playstore active.. so this an android problem to me and the memory management on lolipop.

so what's the best solution?

donnabelmartie said:
so what's the best solution?
Click to expand...
Click to collapse
Theres no actual sulotion, u cant just try to clear the memory and then try to download the apps u need or u can just leave the screen on and put the playstore on top of all and dont use the phone at all. untill the app that u need has finish downloading.

same problem here on s6 and z3... so its a playstore issue

i have the same error

unable to download mortal kombat x too

Google Assistant Disabled

Google Assistant on my Nokia 6.1 suddenly disabled, I use it on a daily basis to make phone calls and all. It was working fine till the evening but later at night I just found it broken while trying to unlock my device with voice commands. And I did not make any changes to settings or installed any apps and the app is also up to date, so I am totally clueless about what just happened to it. And it is a very handy feature for my day to day use so kind of disappointed. I have searched through web and YouTube yet couldn't find any working solution for me. I have attached two screenshots that might help you understand the problem. Also the setup wizard is on loop asking to setup voice module again and again uninstalling updates/clearing data/cache didn't help either. So I am just out of options here. Any information on this issue would be helpful.

Same on my phone and also on my Lenovo Tab4, maybe the Google app is fu*ked, what version do you have? My is 8.15.9.21
Sent from my Lenovo TB-8704F using XDA Labs

Mine is version 8.13.15.21 and it just happened all of a sudden. And there's no update available at the playstore.

D-Mi said:
Mine is version 8.13.15.21 and it just happened all of a sudden. And there's no update available at the playstore.
Click to expand...
Click to collapse
I'm a beta tester of the Google app, but if you have that issue on the stable version, then it is weird. I don't use Assistant so much, so I don't know when it stopped working.
If you need it, you can try to delete data for the Google app, and see if it works.
I will wait for the next version...
Edit: I also asked in G+ community, and I received this comment:
Yes many users having different devices are facing this issue dont worry google has acknowledge this issue and it will be in next update
Click to expand...
Click to collapse
Sent from my Lenovo TB-8704F using XDA Labs

Yeah I also opted in beta to check if something works but no gain also tried installing another version newer than mine (8.14.15.21) from apkmirror again no success. And if I activate it by long pressing the home button it will give me the welcome screen everytime, seems the app is on a loop!