Database Info

UK Pre-orders. Shipped? Received?

Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!

foxmeister said:
Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
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I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !

jeux_1 said:
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
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When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave

foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
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I have booked later than u but the email saying it will be pushback on the 2nd that was sent by mistake make me feel it wasn't a mistake.
I have a feeling the customer service has no control of when it is shipped or what is happening.
2 days ago, I was trying to cancel my surface (change of heart) I rang and they told me that it was in the warehouse in process of shipping so it couldn't get cancelled.
2 days later they told me it will be ship next week. (didn't ask for cancellation this time)
I hope it can arrive before the 2nd for you, I am ok to wait until next week.
It will also give me the time to see the nexus 10 and maybe change my mind again

foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
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If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...

Reihnold said:
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
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It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave

foxmeister said:
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
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lol, you all sound like kids who don't want to accept the reality lol.
guys/girls uk/germany the surface will not arrive today ! like suddenly 10000 surface being delivered at 4pm lol.
we'll play with our new toy next week, less than 7 sleeps to go...

Now it gets wild (at least in Germany): The German tech site Winfuture reports that some orders have been canceled by the Microsoft store, because of technical failures... The support says that those with canceled orders should place new orders, but then they will face the current 3 week delay. There is also a report of a customer whose order has been canceled.
Either Microsoft was overwhelmed by orders or they have a serious problem with the store and/or the delivery process...

jeux_1 said:
lol, you all sound like kids who don't want to accept the reality lol.
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Not at all - I've no problem accepting reality, but I've also every right to be pissed off when I've arranged to be at home to receive something that was supposed to be delivered today, having also been told this morning by customer services that I should expect delivery today.
Being pissed off won't change anything of course, but given how MS first sent out an email saying orders would be delayed, and then retracted that email, it shows a deep lack of respect for their customers to delay again without sending out some sort of communication.
Regards,
Dave

I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.

jeremy.head said:
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
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Just received that email myself. Considerably less irritated now!
Sent from my GT-N7100 using Tapatalk 2

Well done Microsoft for stepping up to the plate and making good! I could've got £20 and been happy!
Sent from my GT-N7100 using Tapatalk 2

I'm absolutely appalled and devastated about the complete lack of support for UK surface customers.
I pre-ordered mine as soon as I possibly could, I phone up yesterday because I received an email saying that my pre-order had been cancelled. I've been basically told that it was a computer system error (this isn't encouraging) and that it has happened with a few people. I was basically given the options of re-ordering, which can now take a month for delivery, or "drop into my local Microsoft store". The customer service representative didn't even take time to consider that Microsoft is so narrow minded that they only have Microsoft stores in America, but hey, what's an 8 hour plane trip just to get my surface tablet on time?
To add insult to injury, I asked them to reorder, and no matter which card I try to use, it just throws me and the customer support team error after error, it's almost as if my account has been blocked! They only offered to email the error to their teach support team (I haven't heard anything back yet).
Finally I had a great surprise to find that, despite the fact that my order is cancelled, Microsoft haven't released their greed grasp on the money in my account, so I have £500 effectively missing from my account because of Microsofts 'computer system error'.
I've gotten round the re-ordering problem by using a different Live ID, but I almost feel cheated by Microsoft, if I hadn't been waiting so long for this I would have just gone for an iPad (which I can guarantee would have arrived on time) or one of the alternative windows 8 RT tablets.
If my money hasn't been released on Monday I think i'll have to just contact my solicitor/trading standards, as there is no reason why Microsoft should have my money since it was cancelled before it was charged.
It's times like this why I can understand why we have so many apple fanboys, yes they are over-priced, yes they are borderline evil, but they never basically say 'screw you because your not in america'.

After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.

brummiesteven said:
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
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Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.

udayrulz said:
Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
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Hopefully we'll get E-mails tomorrow saying it's been dispatched, for delivery on Tuesday.

I've not ordered one yet but was planning to go have a look at the Experience Centre (read RoadShow) that was planned for Clapham London this coming weekend. Looking at Microsofts website this morning I see they've taken all the UK experience centres off the list so I reckon that no stock is in the country yet:

Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:

Backflipping said:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
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What was the date of your original order?
Thanks,
Dave

My order still stays in process. I called this morning and asked have any Surfaces been shipped to UK customers. He told me yes. I ordered virtually on launch day. Still no joy

Experience and comments on club1941

Obviously many people have serious suspicions if this website is legit or it is just a scam, so i decided to start this thread where everyone can share his experience with this seller.

Nice!
Hopefully this site is legit and everyone can get their beloved phones on their hands...
Maybe the buyers can post something like this:
Purchase date:
Order number:
Tracking number: yes/no (no need to post the real tracking number)
Shipment status:

Purchase date:Friday 27 February, 2015
Order number:????
Tracking number: yes
Shipment status:27-02-2015 Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)
02-03-2015 Despatched to overseas (Country code: IE)

Will add a bit more here later, watch this space
Did a bit of googling last night and found these webpages that appear to have been copied, the focalprice and everbuying pages are slow to open this morning for some reason, unless its my pc
warranty and return club http://www.club1941.com/-ezp-25.html
warranty and return Everbuying http://www.everbuying.net/m-article-id-16.html
Wholesale club http://www.club1941.com/-ezp-22.html
wholesale Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=31
Terms of use club club http://www.club1941.com/-ezp-21.html
Terms of use Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=12
RMA request club http://www.club1941.com/-ezp-18.html
Return Policy Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=11
About us club http://www.club1941.com/about-us-ezp-8.html
About us Everbuying http://www.everbuying.net/m-article-id-11.html
Legal window club http://www.club1941.com/-ezp-19.html
Legal window Focalprice http://dynamic.focalprice.com/helpinfo?currentCategoryID=45
General webpage construction from here?? I'm no webmaster so not sure how thats done http://www.new-supplier.com/
Re the above apparently the seller has apologized on facebook for copying some webpages so I guess thats ok then, if you say sorry then your not guilty of copyright infringement, But tell me this if they are genuine, why, after spending enormous amounts on their stock over 600 items, all apparently in stock, yet they skimp on their website and pinch other sites copyright material?
How have they come by all this stock?? the bigger established sites seem to have problems getting stocks of the Jiayu S3 3Gb version, but apparently they still hve stocks and still sending them out, and at an amazing price too, and by the way its not just this forum involved theres a couple more HERE and Here from Russia and Poland and I'm sure their are many more around the world where forum users have ordered from this site, and do you know why?? because if you google 'club1941 review' see which result comes at the top of the pile.
XDA is probably the most well known site of its kind in the world it is trusted and has an excellent reputation, and I will wager that many people have seen that review and taken it as gospel, I don't doubt the reviewer's honesty and the review of the phone seems unbiased and detailed, however the glowing review he gives of the website, without any knowledge of their history and integrity I believed has caused many to order from this site, how many of you ordered from club1941 before you saw that members posts on here? and that reviewer has admitted he received payment for that review in the form of a refund of his payment for the Jiayu S3 3 gb that he purchased from clu1941.
I realise that I'm probably p**sing into the wind and most of you will just wait and see what comes in the post, and more will probably order, tempted by the unrealistic prices, as I was.
And I wouldnt be at all surprised if the first few packages to arrive are genuine, that's not unheard of.
I'm not an expert on paypal and their ways, so if you have any queries paypal related please ring them up and ask advice if you go to the contact page in your paypal account there is a free phone number there, that's in the uk anyway.
Some of you probably think I have a chip on my shoulder regarding this site, and you're probably right, I dont like people who try to steal from me, or anybody else, and I'm old enough and ugly enough not to care what people think.
Why have I only put negative stuff here?? because I cant find anything positive, prove me wrong show me something positive about this site that will give me confidence in it
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)

oscarblue48 said:
Will add a bit more here later, watch this space
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
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Click to collapse
Despatched , but full refund? More information, please!

My package sent via nl post just got its status updated to "the item is pre-advised" which means something is flying from China to Netherlands

Yeah. Something is flying for sure an that something may be many,many things.

Seems like they do ship the items.
Judging from the tracking number most likely it's from Singapore.

ivivdim said:
Despatched , but full refund? More information, please!
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He opened a dispute because he felt it was dodgy, even after he got a tracking number

If it isn't a scam, why would the seller accepted dispute immidiatelly without canceling the shippment?
They are so rich that they give Jiayu S3 3GB for free?

TheCityAndTheStars said:
Yeah. Something is flying for sure an that something may be many,many things.
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That reminds me to this:
The guy ordered 3 umi zeros and this was what came in the mail.
That immediate refund although item has been dispatched is really suspicious

oscarblue48 said:
Will add a bit more here later, watch this space
Purchase 26th Feb
Order no 2339
Tracking no RF319086806SG
dispute opened 27th full refund received immediately
Shipment Status 2nd March Despatched to overseas (Country code: GB)
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Click to collapse
What happens if/when you receive phone? Should we all start disputes once dispatched?

decayed.cell said:
He opened a dispute because he felt it was dodgy, even after he got a tracking number
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Making refund when there is clear proof that something is already sent sounds to me like pure confession of a scam by the seller?

TheCityAndTheStars said:
If it isn't a scam, why would the seller accepted dispute immidiatelly without canceling the shippment?
They are so rich that they give Jiayu S3 3GB for free?
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Why would the buyer open a dispute after he received a tracking number if the buyer isn't trying to scam the shop?
Have you ever tried going through the Paypal dispute process as a seller? It's a long and painfully drawn out process. The whole thing is completely biased towards buyers. If it was a proper and fair system theres no way oscarblue48 should have been able to open up a dispute after the tracking number was provided. This gives the seller a chance to actually send the goods, and the buyer to assess the goods before any action is taking.
Obviously these guys are new so maybe the shipping guys didn't notify the ordering guys. Hopefully they pick up the error soon enough and oscarblue48 doesn't end up scamming the shop.

elkosith said:
That reminds me to this:
The guy ordered 3 umi zeros and this was what came in the mail.
That immediate refund although item has been dispatched is really suspicious
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Click to collapse
3 Umi Zero and they sent him that thing? Oh God that's so sad [emoji27]

Venael said:
My package sent via nl post just got its status updated to "the item is pre-advised" which means something is flying from China to Netherlands
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Click to collapse
can you please tell us the order date, sending date

decayed.cell said:
Why would the buyer open a dispute after he received a tracking number if the buyer isn't trying to scam the shop?
Have you ever tried going through the Paypal dispute process as a seller? It's a long and painfully drawn out process. The whole thing is completely biased towards buyers. If it was a proper and fair system theres no way oscarblue48 should have been able to open up a dispute after the tracking number was provided. This gives the seller a chance to actually send the goods, and the buyer to assess the goods before any action is taking.
Obviously these guys are new so maybe the shipping guys didn't notify the ordering guys. Hopefully they pick up the error soon enough and oscarblue48 doesn't end up scamming the shop.
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Seller had number of days to reply his dispute..they didn't do it, they didn't wait, they refunded immidiatelly as they do not care about the "picture" of Jiayu coming @oscarblue48 way. Picture with proper SG track.
IMHO

Because he wants to make money If there are any problems out there, less people will order it...

Guys, there is already the same thread http://forum.xda-developers.com/showthread.php?t=3042199 Let's use it instead of this one.

van_gogh said:
Guys, there is already the same thread http://forum.xda-developers.com/showthread.php?t=3042199 Let's use it instead of this one.
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This one was specifically made to discuss how legit or not legit club1941 is. Also I don't find the price surprising since the official price from Jiayu's weibo account is 899 CNY for Basic and 999 CNY for Advanced http://www.weibo.com/jiayuyt, which would be just under $160 USD for the Advanced

[Q] UK RMA Process

Delete Please, All sorted

Hi, did you get any joy? I've been in contact with Nvidia and I think I'm going through the RMA process. Last contact I had with them they requested my contact details and the Tablet product and serial numbers plus proof of purchase. I responded then received a reply telling me an account had been set up on the website. I can now login to track my support progress. I think I'm awaiting a response still as I've still not received any RMA information.

Be sure that there is a FedEx store near there where you live. Nvidia only works with FedEx, otherwise it will cost you some money!

Chris_c81 said:
Hi, did you get any joy? I've been in contact with Nvidia and I think I'm going through the RMA process. Last contact I had with them they requested my contact details and the Tablet product and serial numbers plus proof of purchase. I responded then received a reply telling me an account had been set up on the website. I can now login to track my support progress. I think I'm awaiting a response still as I've still not received any RMA information.
Click to expand...
Click to collapse
Hi Chris_c81, yes I had mine replaced from Nvidia, as mentioned in the other post you'll need FEDEX office near you to send the item. Address is of Netherlands. It took me around a week to get RMA instructions and then was expected to pay for delivery but I got in contact with on-line chat support and they sent me prepaid label.
Took the package to Fedex office and they sent it for me. Received a replacement in a week.
Hope this helps. All the best.

Thanks. So they have to receive your unit before they send replacement? Bah! That's a lot of time not playing VainGlory lol! Ok thanks. My RMA status at the moment has only just been forwarded to the RMA team. Looks like I have best part of a week then before I hear anything.
Fortunately two FedEx locations near me.

panesaam said:
Hi Chris_c81, yes I had mine replaced from Nvidia, as mentioned in the other post you'll need FEDEX office near you to send the item. Address is of Netherlands. It took me around a week to get RMA instructions and then was expected to pay for delivery but I got in contact with on-line chat support and they sent me prepaid label.
Took the package to Fedex office and they sent it for me. Received a replacement in a week.
Hope this helps. All the best.
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Click to collapse
Hey mate, just received my RMA instructions. No prepaid label as expected. What exactly did you say to them to convince them to foot the cost? Thanks.

Emailed them back and they immediately sent through a prepaid postage label!

Chris_c81 said:
Emailed them back and they immediately sent through a prepaid postage label!
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Sorry Chris_c81,
I was away. Hence, didn't replied back. Good to know you hat it sorted. I had to do the same thing. Contacted support on live chat and asked them for prepaid label. They sent it through quickly.

panesaam said:
Sorry Chris_c81,
I was away. Hence, didn't replied back. Good to know you hat it sorted. I had to do the same thing. Contacted support on live chat and asked them for prepaid label. They sent it through quickly.
Click to expand...
Click to collapse
No bother mate Its winging its way to the Netherlands today.
What was the turnaround (from you sending defective unit to you receiving new/refurbished unit)? I'm hoping that as its Monday, they receive Wednesday, process this week and I receive by Monday next week. If I'm really lucky, maybe by Saturday this week, but I doubt they'll turnaround that quickly

Chris_c81 said:
No bother mate Its winging its way to the Netherlands today.
What was the turnaround (from you sending defective unit to you receiving new/refurbished unit)? I'm hoping that as its Monday, they receive Wednesday, process this week and I receive by Monday next week. If I'm really lucky, maybe by Saturday this week, but I doubt they'll turnaround that quickly
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Click to collapse
I got it back following week. Email came through stating it's on its way. I am sure it was a new unit. Checked through thoroughly for this including packaging. Very happy with it now. Working great.

panesaam said:
I got it back following week. Email came through stating it's on its way. I am sure it was a new unit. Checked through thoroughly for this including packaging. Very happy with it now. Working great.
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Click to collapse
Sorry for all the questions! Do you get an email or anything when it's been sent back to you? Cheers!

Chris_c81 said:
Sorry for all the questions! Do you get an email or anything when it's been sent back to you? Cheers!
Click to expand...
Click to collapse
Yes, you'll get an update as an email and Nvidia support page as well.

panesaam said:
Yes, you'll get an update as an email and Nvidia support page as well.
Click to expand...
Click to collapse
I expect my replacement may take a little longer to send out. Coincidentally looks like Nvidia have just recalled a load of Shield Tablets!
http://www.engadget.com/2015/07/31/nvidia-shield-tablet-recall/?sr_share=facebook
I'm assuming they'll send me an unaffected replacement though.
Edit: Woo! Find out on Tuesday. Got my tracking number now.

Im not sure

Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?

JamesYoutt said:
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
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Contact the company you got it from. I usually do "chat" with representative and see what they say.

Charkatak said:
Contact the company you got it from. I usually do "chat" with representative and see what they say.
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welp, they said they dont have live chat at this time. even though it says 24/7 support lol

JamesYoutt said:
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
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Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.

Charkatak said:
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
Click to expand...
Click to collapse
i did get an order confirmed email. No invoice email tho

JamesYoutt said:
i did get an order confirmed email. No invoice email tho
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Click to collapse
Maybe that is sufficient. In the image, the top one is the invoice.

Charkatak said:
Maybe that is sufficient. In the image, the top one is the invoice.
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welp, hopefully the order went through, cuz i really want those free galaxy buds

JamesYoutt said:
welp, hopefully the order went through, cuz i really want those free galaxy buds
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Click to collapse
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday

Charkatak said:
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
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At least you have delivery dates, i have nothing, im literally in the dark over here

Question Status for Everyone who Ordered/Received their device

I am not complaining in this post, I just wanted to see how everyone else was doing in getting their phone.
I ordered my phone on PDA Plaza.
I pre-ordered well before the Release Date (Jan 18.)
On the Product Page, it says "Ships within 10-15 business days after purchase". It has now passed 15 days.
I contacted support and waiting a response.
It has been almost a Month since i pre-ordered, and not a single email from PDA Plaza to update me on anything, even if its delayed.
I am starting to think perhaps a Refund is in order, and maybe look somewhere else.
If you've received your device, where are you Located? where did you Order from?
thanks

That's just bad customer service! Hate that. Hate giving my money to companies like this. Keep us updated

Cancelled my order with them, and ordered from vopmart instead

karkid1 said:
Cancelled my order with them, and ordered from vopmart instead
Click to expand...
Click to collapse
thanks for your reply.
i will check out vopmart.

_sC said:
thanks for your reply.
i will check out vopmart.
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seems like Chinese New Year right now no one will be shipping until next week earliest vopmart says orders will be processed On the 10th I think. I'm getting tired of trying to obtain this phone thinking I might just keep my mate x2 collectors edition since gms and push notifications fully work anyway

Hello,
I just want to ask how's everyone's order doing? I have placed an order on PDA plaza last January 28 and have yet to receive a tracking number for the order. I am in contact with customer service via email but they just keep promising that they expect to receive and ship the order after every week with different reasons; i.e. Chipset Shortages, Ukraine-Russian war (really?). At this point im beginning to tire in waiting and getting more anxious that i may have been scammed.
Anyone here who can share their experience with them?
Thanks.

Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.

Could not speak more highly of Trinity: https://trinityelectronic.boutir.com/ Ordered, shipped and received in 7 days.

rocky272727 said:
Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.
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So, it is now almost 28 business days and no news. PDAPlaza mentioned that they should get it by tomorrow and will ship the same day, I don't think so. Placed order cancellation request.

I ordered mine (magic vs ) from alibaba and got it in 5 days.