Help - the connector into which the charge cord needs to be plugged is not making contact and so can't charge G-tablet. Any suggestions? Has anyone opened one yet to get inside?
Thanks for any help.
http://forum.xda-developers.com/showthread.php?t=842354
this is a thread with a hardware breakdown, should come in handy. I've never taken mine apart but it looks easy enough.
MKurth said:
Help - the connector into which the charge cord needs to be plugged is not making contact and so can't charge G-tablet. Any suggestions? Has anyone opened one yet to get inside?
Thanks for any help.
Click to expand...
Click to collapse
Been there, done that... You do need to crack it open (gently of course) and the thread above does show to do that. Once you're in there's a metal tab that you'll see within the power connector assembly but from the side (do NOT go through the connector hole). Once you see that, use something small to push it in about 1/8-1/4". You should get connection then.
Be warned that it will most likely stop working again as that tab is now weak(er). I'm going to see if I can find a better connection option for that or just resort to charging on a dock.
As you may be able to deduce, I've had the same problem.
Warranty Repair?
MKurth said:
Help - the connector into which the charge cord needs to be plugged is not making contact and so can't charge G-tablet. Any suggestions? Has anyone opened one yet to get inside?
Thanks for any help.
Click to expand...
Click to collapse
Have you thought about sending it in for warranty repair?
G Tablets have a one year warranty so it has to still be within warranty.
Call Viewsonic tech support. Their phone number is on their G Tablet page on the web site.
Dear all,
I tried to charge my Transformer with USB extension, and they are not working as i thought. reason i extend the USB extension due to the OE usb charger are short... as i back to normal connection, it works. i am suspecting voltage drop along it. any great answer from community are highly appriciate
thx in advance
Naz
Malaysia
make sure your usb extension is usb 3.0 compatible. The transformer uses the extra pins for extra power.
AustinMartin said:
make sure your usb extension is usb 3.0 compatible. The transformer uses the extra pins for extra power.
Click to expand...
Click to collapse
Dear Austin Martin,
Thank you very much for the answer. ill get the cable later and update.
regards,
So I've been searching the forums and can't seem to tell if anyone else is having the same problem as me. Just got a brand new in box tablet and dock from best buy. Every thing was working great until this morning. Went to use the dock and the key board doesn't work nor does the track pad and buttons.. The tablet isn't recognizing it as being connected.
The weird thing is that it seems to be charging when it is connected and plugged in. Also the tablet reads the flash drive I put in the USB port.
Hopefully someone can shed some light on this for me. Thanks in advance.
hi,
is the battery of the dock empty ?
you can also try to put it back to factory default.
gr,
Did you try reboot tablet? Once my tablet didnt recognise dock too and reboot helped.
@up
When battery in dock is empty its using one in tablet. However he can try to charge it. Why not? Maybe there is a problem with his dock when its battery is empty
Sent using tf300t - stock JellyBean (docked/nonrooted)
hurdlesemo said:
So I've been searching the forums and can't seem to tell if anyone else is having the same problem as me. Just got a brand new in box tablet and dock from best buy. Every thing was working great until this morning. Went to use the dock and the key board doesn't work nor does the track pad and buttons.. The tablet isn't recognizing it as being connected.
The weird thing is that it seems to be charging when it is connected and plugged in. Also the tablet reads the flash drive I put in the USB port.
Hopefully someone can shed some light on this for me. Thanks in advance.
Click to expand...
Click to collapse
I have the same issue, so I contacted ASUS support and they told me to request an RMA.
Hi everyone, I've just bought a Note 10.1 refurbished but I'm having issues with the charger. When plugged it, it doesn't charge at all and if I use it, it would actually discharge although it says its charging. Sometimes the red x appears on the battery but after unplugging and blowing the port and connector a few times, it would then charge. However if I unplug it, it wouldn't charge again unless I blow it and reconnect it 2-3 times. The power brick is fine because I can plug my Galaxy Grand in to it and it charges every time. When it does charge, it charges fairly quickly. About 10% every 25-30 minutes.
Also when I connected it to my PC, it didn't even recognize the device at all. The tablet lights up and shows a red x on the battery again. I've got around syncing by using Wifi file transfer for now, do you think its a cable problem or a device problem? I've ordered an adapter than converts the 30 pin to micro USB so I can use my galaxy grands cable and hopefully it'll come soon as I want to test it before the 7 days return window is over.
I've read online that the stock cable is really bad and a 3rd party cable charges much faster, is this true?
Thanks,
Anthony
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable. Otherwise, the port on the device might be dirty or damaged. Try cleaning it with a plastic/wooden toothpick and/or compressed air. You can also try to clean the cable tip.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
se1988 said:
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
Click to expand...
Click to collapse
Oh I see, so that's why it has a red X. I do have Kies Installed since I have a Galaxy Grand and sadly there is no response when I plug it into my PC. Do you think its more likely that the cable is damaged or the device port is? I might be able to lend my friends Galaxy Tab 2 7.0 cable to test tomorrow though.
Thank you! :good:
Anthony
Anzzle said:
Oh I see, so that's why it has a red X. I do have Kies Installed since I have a Galaxy Grand and sadly there is no response when I plug it into my PC. Do you think its more likely that the cable is damaged or the device port is? I might be able to lend my friends Galaxy Tab 2 7.0 cable to test tomorrow though.
Thank you! :good:
Anthony
Click to expand...
Click to collapse
Only way to know for sure is if there is visible damage, or to try another cable. Good luck, let me know how everything turns out!
have the same problem. i just got it from service warranty repair for that issue. i've only cjharged it once since i got it back, so it is hard to say if they done something or not
.
kayteck1 said:
have the same problem. i just got it from service warranty repair for that issue. i've only cjharged it once since i got it back, so it is hard to say if they done something or not
.
Click to expand...
Click to collapse
se1988 said:
Only way to know for sure is if there is visible damage, or to try another cable. Good luck, let me know how everything turns out!
Click to expand...
Click to collapse
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.
Click to expand...
Click to collapse
Glad I could help!
Also, remember that the thanks-button motivates us to help the best ways we can - feel free to click it!!
se1988 said:
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable. Otherwise, the port on the device might be dirty or damaged. Try cleaning it with a plastic/wooden toothpick and/or compressed air. You can also try to clean the cable tip.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
Click to expand...
Click to collapse
hi
thanks again even though i had the kies installed now i understand why my laptop isnt charging my pad when i connect via the cable:good::laugh:
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.[/QUwhere did you buy the charger at? If online, can you post a link?
Click to expand...
Click to collapse
trevor7428 said:
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.[/QUwhere did you buy the charger at? If online, can you post a link?
Click to expand...
Click to collapse
Hi, I bought it at a local market's phone shop. Sorry that I couldn't help you.
Click to expand...
Click to collapse
Hello Everybody , I have a Tablet Samsung Galaxy Note 10.1 N8010 . In fact my Tablet is charging slowly and when i connect with the usb cable my computer does not recognize the Tablet . Somebody can help me
Are you using original cable ?
Long cable tend to be slow charing
I just received my Note 10.1, a used one with 3m length cable, and same as you, not recognized by the pc, I ordered shorter one on ebay
Also not sure Galaxy charging works for this tablet, but it's less than 0.5A when using this cable, sooo....
i had a problem like this.
Use the original cable, or a usb 3.0
BOStaurus said:
i had a problem like this.
Use the original cable, or a usb 3.0
Click to expand...
Click to collapse
Why people are so lazy to search for the answer of this question??
SEARCH, there are many similar questions & solutions!