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I was carrying my phone and i dropped it, and now it won't turn on. Well i plug it to my computer and then i pressed the on button and it turns on but it gets to windows screen and reboots and does this over and over. BUT if i unplug it doesnt turn on anymore.
I've flashed it a couple of time but the last time i flashed it was back to the stock alltel rom because I wanted picture messages to come through.
I've reflashed it again and it goes through but when you unplug it. It turns off again.
So, when did you drop it? Like, right after you flashed a gsm rom onto a cdma phone (or vice-versa, not sure what alltel is, though I suspect it's cdma). Is dropping the phone even relevant to the story, or is flashing the cause of the re-boot cycles? You need to be a little more clear. By that, I mean, what did you do immediately before the re-booting started? Flash, or drop?
I suspect you need to go back to the stock rom and you'll be good to go. If dropping is the cause, go back to stock, and if it's still broken, send it in for repairs/warranty/insurance or whatever.
Farmer Ted said:
So, when did you drop it? Like, right after you flashed a gsm rom onto a cdma phone (or vice-versa, not sure what alltel is, though I suspect it's cdma). Is dropping the phone even relevant to the story, or is flashing the cause of the re-boot cycles? You need to be a little more clear. By that, I mean, what did you do immediately before the re-booting started? Flash, or drop?
I suspect you need to go back to the stock rom and you'll be good to go. If dropping is the cause, go back to stock, and if it's still broken, send it in for repairs/warranty/insurance or whatever.
Click to expand...
Click to collapse
Yup, Alltel IS CDMA.....
If it works while connected to the computer then you might have broken the battery-phone connection...or who knows. I'd definitely send it back if it is tstill in warranty.
Good luck.
Okay, i flashed it like 6 hours earlier to droping it, no i don't have warranty on it.
so i flashed it with back to the stock rom
then i dropped it 6 hours later and it keeps rebooting only when i have it plugged in but it wont turn on without it being plug.
You haven't answered whether or not you flashed a GSM ROM to your CDMA phone.
Can you see physical damage?
Oh, idk why but i typed something wrong, i've had this rom forum.ppcgeeks.com/showthread.php?t=42741 the alltel one since yesterday, and i dropped it today, After i dropped it put the battery back on but it didn't start up so i pluged it to my comp and it started up so i did hard reset while i had it plugged up to the computer and it didn't fix it.
*NOTE it can only start up (well try to start up but reboots) when i have the cord pluged up as soon as i take it out it wont start at all.*
So, i figured since it will only start up when i have a power source and reboots it might have a booting problem. So i reflashed it with the same rom i posted a link to..
I still have the same problem
Also i have no warranty bought phone from a friend.
*Also no damage just battery poped out when it got dropped*
Morbis0688 said:
Oh, idk why but i typed something wrong, i've had this rom forum.ppcgeeks.com/showthread.php?t=42741 the alltel one since yesterday, and i dropped it today, After i dropped it put the battery back on but it didn't start up so i pluged it to my comp and it started up so i did hard reset while i had it plugged up to the computer and it didn't fix it.
*NOTE it can only start up (well try to start up but reboots) when i have the cord pluged up as soon as i take it out it wont start at all.*
So, i figured since it will only start up when i have a power source and reboots it might have a booting problem. So i reflashed it with the same rom i posted a link to..
I still have the same problem
Also i have no warranty bought phone from a friend.
*Also no damage just battery poped out when it got dropped*
Click to expand...
Click to collapse
So before you dropped it it was working fine on the stock Alltel ROM?
If that's the case, its probably physical damage, although the constant restarts would indicate a software issue.
Make sure your battery is getting a good connection.
It may just be a damaged battery.
Yes, it was working fine, I got a spare battery at home so i'm gonna try that, but ya the restarting make me think a software problem cause its getting power really from the computer port.
I really don't know if this is possible or not.... but I might need to get some new corduroys after a case of the brown adrenalin with my new sensation.
Got it Friday as could see progress on the rooting and sure enough Revolution came up with the goods same day. Rooted it Saturday.
Fully charged it, switched it off and went back to the HD2 - flip case and car kit arriving today. Really don't wanna damage my new boy toy by pocketing it with car keys etc.
Stone me though I thought I bricked it. Wouldn't switch on this morning - just a dark flicker of the screen. Sweat pouring off my forehead. Never bricked a device and flashed my HD2 & TP2 a million times and my £450 unlocked handset is 3 days old and dead..
Long and the short of it is plugged in the charger again and a few minutes later it powers up - 3% battery.
Is it possible it could drain switched off? Or should I blame the kids for messing with it and deduct my dry cleaning bill from their pocket-money?
After I rooted, I had to do a battery pull until I was able to turn my phone on again, although this doesn't really replicate what problem you had...
The battery does not drain if the phone is turned off.
Question is, was it definitely turned off?
Even if it wasn't, there's no way a full charge is going to drain overnight... Unless you had a Satnav running...
Sent from my HTC Sensation Z710e using XDA Premium App
You're right - it SHOULDN'T... I'd rebooted no problems several times after the rooting. Some OTA update came over and didn't install successfully though.
It'd be very odd (and a warranty issue, get ready to go into rooting reverse) but for now I'm inclined to just blame the kids. Unless anyone else has has similar experiences.
I guess time with it will tell.
EDIT: Apparently it's a known issue and has been fixed with the new CWM update! See: http://forum.xda-developers.com/showthread.php?t=1192300
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
EDIT: Good man. Thanks for the update. Better get onto that right away.
Yup.. that's the same experience... except I'm still on stock rom with tweaks.
What do you reckon - flash back to stock and see if it still happens? Really don't want it turning into permanent paperweight with an iffy bootloader for someone at warranty to find with their JTAG.
Morsolo said:
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
Click to expand...
Click to collapse
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Hypercore said:
My phone will randomly turn off out of nowhere. Earlier today I had 17% battery and it just turned off instantly. I turned it back on and had 87% battery. About 10 minutes later it instintly turned off again and when I turned it on I had 25% battery. It's getting really annoying. I never had this problem before, nor have I ever dropped it.
Is there something wrong with the pins on the back of the case or something?
Thanks in advanced for the replys.
Click to expand...
Click to collapse
Hi,
A little information is always useful when seeking help.
ROM,
Radio,
Kernel,
Mods,
Themes,
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
tantan911 said:
I have the same issue, my phone turn power off randomly, sometimes on high percentage of battery and sometime on low level, some days it works fine and some days it happen 5 or 6 per day , the weather so clod now so i'm sure it's heating
my phone info:
Android Version: 2.3.4
Kernal Version: 2.6.35.14
Rom: Android Revolution HD™ 3.6.8 XE | 4.1.8 Sense 3.5
Any Help will be appreciated
Thanks
Click to expand...
Click to collapse
nvm................
i had this same issue, for me it helped to move all my apps back to my SD card and reformat my sd card. Since then it happend once again and that was after i dropped my phone and my sd card unmouted. but besides that occasion havent had it for about a three week now.
might be related to moving apps to sd card, not sure do if this actually started the problems for me.
I m on stock ROM and i live in europe
I've got the same problem since about a week, phone randomly turning off. Though never when i'm using it, alsways when the phone is in standby mode, including the strange battery level jumps. I thought it was an app so i did a hard reset, but the turning off remained. I switched from Sense to Launcherpro, still no change.
My phone runs on stock rom, 2.3.4, Sense 3.0, Kernel 2.6.35.13
This weekend i'll backup my SD-card and reformat it, if this helps i'll let you know.
Try a new battery
My battery's only 6 months old!?
Noppe said:
My battery's only 6 months old!?
Click to expand...
Click to collapse
Mine had 2 months
Mains said:
Mine had 2 months
Click to expand...
Click to collapse
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
My phone is starting to show the same symtons again. Overnight it also has shut down. So i guess the sd format did not get rid of the problem. But on my phone it definitively made it less frequent. As before the format i had it 5 times a day and now i have it once a 2 days. Probably will get worse overtime as the last time i had it.
snah65 said:
Been there, done that; problem still exists... I have tried a new battery new software (factory reset and hard reset in the repair centre), boardsap, other simcard, other sd card... The problem still is there, I am trying to get a new phone. The problem is the phone ... My question is is this only a normal sensation problem or is this also a problem on the Sensation XE?
Click to expand...
Click to collapse
Let me know if u succeed, i contacted HTC today and they told me to factory reset my phone. Not looking forward to that, do. Might do it next week.
forgot to ask, did HTC give u those out of warranty our did u buy them yourself?
Let me ask you a question. Have any of you polished your covers to chrome? I have had the same issue of my phone turning off in my holster, but only when I have my polished case on it. When I put my spare one that has not been touched, the phone works flawlessly. Not sure if there is some weird static buildup that is shorting the phone. Also, to get it to turn back on, I have to pull the battery first.
I had the same problem on my Sensation, turning off randomly (not reboot). And the battery would display wrong reading once it is back on. Initially I thought this was due to bad rooting or a custom ROM issue, I restored back to stock and right there on the language selection screen on first start and without the SD card, it went off. That made me sure it was a problem something else. I thought then it would be due to bad charges in the battery, used different charger to charge, didn't work, then I replaced the battery, somehow the problem stopped and when I insert back my old battery the problem still didn't come back. I don't have an explanation to this behavior. It works fine now.
That sounds weird, I didn't polish my back to chrome... And I also do not need to pull my battery to turn it back on. A few times I had that it turned of and it would directly turn of again after it was restarted (home screen loaded). The only way to get out of that was to hook it up to the charger.
Sent from my HTC Sensation Z710e using XDA App
It's really odd. I can't even use the phone any more.
When I turn it on, as long as the screen stays on it will not turn off.
Once I lock it and put it in my pocket, about 40 seconds later it shuts off. This isn't just powering down, it just instantaneously shuts down. I also can't turn the device back on no matter how many times I press power, I have to physically pull the battery and put it back in to turn it on.
One more thing to add: My girlfriend smacked my phone out of my hand once accidentally and the case doesn't click in. It stays in place but if you hold the case and attempt to take it off it falls off. I'm thinking it could possibly be a problem regarding the pins, but from what I know the pins only control the screen.
Edit: One last thing, when it's connected to my computer and being charged it never shuts down.
Read
I had this same problem two days ago. Left work and my phone just shut off while in my pocket. I was running sense-o-maniac Desense 3.5. It continued this behavior for the next day. Also my battery was showing random charge percentages. There were two issues"
1. I was had used the battery calibrator app from the market to erase my bat stats - problem - it kept erasing my battery stats.
2. I was using set CPU and after reading many dev forums about such issues, I realized that setting the idle below 384 mhz, it causes the phone to random reboot.
Once I conducted a complete wipe and flashed MIUI I was good. no issues.
My Suggestion: Try a complete wipe, then Android Rev HD wipe, then reflash, Wipe cache, Davlick Cache, Fix permissions, then reboot. Drain the battery, then recharge to 100% and wipe bat stats
TMO US Sensation 4g
Baseband:10.56.9035.00P_10.14.9035.01_m
Kernal: 2.6.35.14-Bricked-v1.5-ondmnd-1536-192.show-p1984
ROM: Sexy MIUI 1.12.9.01
2nd factory reset and reformatting the microSD did not solve my problem...
@anari101: I'm a big fan of custom roms, but currently my sensation's still running a stock rom. I'd rather not void the guarantee at the moment by flashing it as the phone isn't functioning properly. If i can't fix this problem without flashing a custom rom, i can return it to HTC and hope for a repair or a new device/battery...
Anybody got any other ideas?
i also dont want to root a phone that might have problems.
I did not do any factory reset yet, but the problem is comming back now i have once a day it just shuts down. The last time when i picked it up and pressed the power butten the screen was white for a split second. However if i look at my history of battery monitor widget it stopped recording an houre earlier. clueless to why this happens.
If your phone is rooted, I agree with anari - use current widget and battery calibration to re-calibrate your battery. Let phone charge all the way and then some like another 2 hours. Use battery calibration to get rid of batterystats.bin. Let battery completely drain (Hopefully it doesnt shut off in the process). Definitely seems like something is wrong with your ROM's battery settings.
If you dont have your phone rooted. Have you received any updates lately? If a factory reset didnt help - go to your local Tmobile and just have them ship you a new phone. Not worth dealing with the issue and they can get you a new phone within a couple days.
EDIT: If you have NOT factory reset your phone. You can try to copy all data off your SD card, reformat it. Insert it, let the phone recognize and set it up then add everything back on. If that doesn't work, factory reset (after using Astro to backup all apps). If THAT doesnt work, go get a new phone.
I am having this same problem. Mine always happens when I take my phone out of my pocket after it's been sitting for a while. It also seems that my battery is always around 30-40 percent. It will unlock then just turn off. I turn it back on and after about 30 seconds it turns back off. The only way I can get it to stay on is plugging it in to the charger for a couple of minutes after turning it on and it won't do it again for a while. I don't know what it is but I'm thinking battery or SD card.
I have been running Zeus Rom for months now and everything has been fine. Until today. I was just on my phone today and it cut off. Then it went into a boot loop. Won't go past the Samsung screen. I can't find any solution to get the phone into download mode. I have read everything. Switched computers, tried different ports and even switched usb cords. Even tried several combinations of buttons to no avail.
Here is what happens when I try to get into download mode:
I hold down up and down volume, insert battery and then plug in usb cord. I see a spinning wheel and empty battery sign. Then it cuts right back off and does it all over again. Could this be a battery issue or what?
My phone has been bricked before I fixed it with no problems. This has got me stumped. Something is preventing me from getting into download mode and keeping me in boot loop.
Infuser86 said:
Here is what happens when I try to get into download mode:
I hold down up and down volume, insert battery and then plug in usb cord. I see a spinning wheel and empty battery sign. Then it cuts right back off and does it all over again. Could this be a battery issue or what?
Click to expand...
Click to collapse
To get to download mode, be sure to plug in USB before putting the battery in, and keep holding down the volume buttons down for some time.
If the battery isn't showing a charge, though, then let it charge. If it isn't charging, try another cable, and then maybe a new battery.
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
Tried another battery I had, not fully charged, and the first time I put it in the bottom buttons lit up and the phone booted up, only to cut back off and do the same thing again with the boot loops. It too showed this battery to be completley dead. I am not sure if that is so or not as I have't used this battery in a while.
I am charging both batteries now to try to get them charged. I have one in a wall charger and hte other in the phone plugged into the wall. The one in the phone is still showing no charge as the phone keeps cutting on and off and showing the battery sign witha spinning circle.
I have no idea whats going on but need to find out soon!
jscott30 said:
To get to download mode, be sure to plug in USB before putting the battery in, and keep holding down the volume buttons down for some time.
If the battery isn't showing a charge, though, then let it charge. If it isn't charging, try another cable, and then maybe a new battery.
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
You dont have to plug it in before puting the battery in...i never do...
How i get in download
1) pull battery
2) put battery back in
3) hold volume up + down simutaniously
4) while holding volume plug usb cord into phone
it sounds like he is pretty much doing it the way i do except for the volume he does before putting in battery...should work either way
Could it be a problem with your motherboard/mainboard whatever you wanna call it? When did you get the phone? If its been under a year i would file warranty with samsung...not att. If it is the mother board they probably will never even know its rooted or anything since it wont even turn on...and no software will fix it...
There still is a chance they will find out its rooted and has a custom rom on it...but i think the chances of that are highly unlikely...so i would go for warranty...
Sent from my SAMSUNG-SGH-I997 using XDA
UPDATE:
This is so weird. After nothing working all day, I finally remembered something. About 15 mins before my phone started this today, I dropped my phone while getting out of my truck. I didn't think anything about because I have a double layer case on it. But this evening, I remembered that and I thought maybe that had somethign to do with it. So what else could I do? Bang the phone on the ground again. So I tapped it a few hard times on the ground and sure enough the lights on teh bottom on the phone came on and it booted up and has stayed up.
Apparently the drop this morning has done something inside the phone. Do you guys have any idea what this could be? What could dropping the phone have to do with a boot loop and what could be solved by banging it on the ground again?
Maybe it is luck, but it is working. I just feel it will happen again soon as something is wrong inside the phone.
mg2195 said:
You dont have to plug it in before puting the battery in...i never do
Click to expand...
Click to collapse
Oh, okay, cool. I always do it how I described, so it must work either way. I was just trying to help the OP not go into the battery charging screen.
And to the OP: Bummer, it sounds like you have some busted hardware, but hopefully it will keep working now.
Sent from my HTC_Flyer_P512_NA using Tapatalk 2
Infuser86 said:
UPDATE:
This is so weird. After nothing working all day, I finally remembered something. About 15 mins before my phone started this today, I dropped my phone while getting out of my truck. I didn't think anything about because I have a double layer case on it. But this evening, I remembered that and I thought maybe that had somethign to do with it. So what else could I do? Bang the phone on the ground again. So I tapped it a few hard times on the ground and sure enough the lights on teh bottom on the phone came on and it booted up and has stayed up.
Apparently the drop this morning has done something inside the phone. Do you guys have any idea what this could be? What could dropping the phone have to do with a boot loop and what could be solved by banging it on the ground again?
Maybe it is luck, but it is working. I just feel it will happen again soon as something is wrong inside the phone.
Click to expand...
Click to collapse
loose connection insider vs corrosion issue I mentioned to you earlier.
if you're under warranty, flash a stock package and warranty.
if you're not under warranty, learn how to drop your phone correctly.
Infuser86 said:
UPDATE:
This is so weird. After nothing working all day, I finally remembered something. About 15 mins before my phone started this today, I dropped my phone while getting out of my truck. I didn't think anything about because I have a double layer case on it. But this evening, I remembered that and I thought maybe that had somethign to do with it. So what else could I do? Bang the phone on the ground again. So I tapped it a few hard times on the ground and sure enough the lights on teh bottom on the phone came on and it booted up and has stayed up.
Apparently the drop this morning has done something inside the phone. Do you guys have any idea what this could be? What could dropping the phone have to do with a boot loop and what could be solved by banging it on the ground again?
Maybe it is luck, but it is working. I just feel it will happen again soon as something is wrong inside the phone.
Click to expand...
Click to collapse
Oh my god. the same thing happened to me last night. I've been searching all day trying to figure out how to fix it and I came across your post saying you just banged it on the ground a few times and it started working. I did the same thing and sure enough, it started working again! It's so weird. What I don't get is that I didn't drop my phone at all yesterday. It just did it randomly while i was texting.
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
Celeste8157 said:
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
Click to expand...
Click to collapse
It could be the battery. But sounds like your phone is dead.
Sent from my iPhone using Tapatalk
Celeste8157 said:
So, I was just browsing on my phone, as usual, when all of a sudden it made a loud beep then shut off. It tried to restart itself, but after the LG logo popped up, gray lines came up all over screen, like an old TV that wasn't getting enough reception, and it shut off again: for good. It will not even attempt to come back on or even boot into recovery. It's just completely dead. Plugging it into a charger makes no difference and neither does removing and reinserting the battery. It is rooted and unlocked, but I did that around six months ago. It is still running the stock ROM. I have never put a custom ROM on it. I have not done anything unusual with it. I've just been using it normally. I tried to Google what happened, but couldn't find ANYTHING. I'm praying it's the battery, but will have to order one from Amazon and wait as there's nowhere to get one in my rural area. Has anyone ever heard of this?? A very loud beep an then completely dying?? Please, please help!!!
Click to expand...
Click to collapse
Normally when battery goes on these things they just keep rebooting u nles plugged in and even when plugged in sometimes they stll reboot