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Nexus S freezes randomly

Hi guys,
I have a unlocked and rooted Nexus S i9023 bought around last week. Since then, I have experienced my phone freezing a couple of times already.
It happened to me at least 2 times on stock rom. And another 3 times on custom rom.
It freezes not during usage but during sleep mode. There will be times when I try to use my phone and I realised I cannot 'unsleep' it. All the 4 buttons at the bottom will be lighted up even in sleep mode. So usually when I see all 4 buttons lighted up in sleep mode it usually means it's frozen already.
Is this a common issue for Nexus S? Or am I the only one facing this problem?
Is there anyway to solve it? Or it is a hardware problem and I need to send back for repair?
Thanks for everything in advance

Are you on Android 2.3.3?

Yes I am. On GRI54 to be specific.
Sent from my Nexus S using Tapatalk

It just froze again. This time with WIFI tethering on.
When it froze, I realised I can still surf the website i'm currently on (which is xda-developers) but i cannot surf any other websites. Such as google etc. My laptop still shows that its connected to wifi after it froze though. Just that I can only surf one website.

navlem said:
It just froze again. This time with WIFI tethering on.
When it froze, I realised I can still surf the website i'm currently on (which is xda-developers) but i cannot surf any other websites. Such as google etc. My laptop still shows that its connected to wifi after it froze though. Just that I can only surf one website.
Click to expand...
Click to collapse
Hi There,
Mine did this before but never on stock. I found going into recovery then Formatting Cache/Data/System and Dalvik cache then flashing the ROM solved it for me.
Another time I've noticed this is when I overclock the processor too much.

Mine happened on stock before, without overclocking.
Before I changed to custom rom (SuperAOSP), I wiped data/cache/dalvik cache
And the problem still arose.

navlem said:
Mine happened on stock before, without overclocking.
Before I changed to custom rom (SuperAOSP), I wiped data/cache/dalvik cache
And the problem still arose.
Click to expand...
Click to collapse
It could well be hardware related then, try doing the above as I mentioned and see if it fixes it (it won't wipe your sd storage unless you select that option) if it doesn't I'd suggest you get a replacement

Will try that again and see if it works. Thanks.

there is a thread already that I believe describes your problem in more detail here:
http://forum.xda-developers.com/showthread.php?t=986181&page=3

Also here, same problem:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=44db6d8e31129d4c&hl=en
Google and Samsung seem to be ignoring the issue.

Nexus712 said:
there is a thread already that I believe describes your problem in more detail here:
http://forum.xda-developers.com/showthread.php?t=986181&page=3
Click to expand...
Click to collapse
The solution provided that doesn't work apparently :S

Rewtor said:
It could well be hardware related then, try doing the above as I mentioned and see if it fixes it (it won't wipe your sd storage unless you select that option) if it doesn't I'd suggest you get a replacement
Click to expand...
Click to collapse
Yup, it freezes again even after a full wipe.

navlem said:
Yup, it freezes again even after a full wipe.
Click to expand...
Click to collapse
In the same boat as you.
Really disappointing.

[Q] Restarting

So I've had the phone for about 3 weeks now and never had the restarting problem but now it's done it twice in the past 24 hours. Anyone know why it's doing it and how to fix it?

no one???? it's done it more again

hockeybpr25 said:
no one???? it's done it more again
Click to expand...
Click to collapse
need details what rom/kernel are you using? or is it completely stock? whats running when it restarts if anything? check new apps maybe one is being screwy
blazing through on my VZ Droid Charge

Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.

hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
hmm if its completely stock I couldn't say why, but maybe someone with more experience than me could chime in... as for a fix, perhaps if you backed everything up first, then a factory reset might do the trick
blazing through on my VZ Droid Charge

hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
I'd look at any apps you recently installed. My Fascinate would reboot quite a bit at times for no reason, it could be a Samsung glitch.

What I tell my customers to do is;
-check that there isn't any software updates
-pull the battery and wait 30 sec. I know it is the generic answer but it fixes most problems, it just like a computer if it not working right, restart. (Laptops mainly in pulling the battery.)
-or factory/data reset. It often will fix the issue but there are the few cases where it will not solve the problem. (and you will lose all of your stuff on your phone, contacts are backed up by Google or backup asst.)
-lastly, root it!!! no problems on my GummyCharged, v1.5, 2.3.4 (I don't tell my customer this choice)

Yeah I'm going to root soon. I just keep on reading these forums everyday so I can hopefully prepare for rooting with no issues.
Sent from my SCH-I510 using XDA Premium App

[Q] HELP: Motorola Triumph randomly restarts!

My Motorola Triumph keeps randomly rebooting and the battery goes from 90% to 7% suddenly sometimes. I had the phone for a week so far and the frequence of restarts is increasing. I don't have any task killer app.
Is it some software that I am using or it's a hardware issue? Do you think I should have the phone replaced by Virgin Mobile?

nemo.mareed said:
My Motorola Triumph keeps randomly rebooting and the battery goes from 90% to 7% suddenly sometimes. I had the phone for a week so far and the frequence of restarts is increasing. I don't have any task killer app.
Is it some software that I am using or it's a hardware issue? Do you think I should have the phone replaced by Virgin Mobile?
Click to expand...
Click to collapse
Is it rooted?
Sent from my VS910 4G using xda premium

Yes it is rooted. Is that a problem?

nemo.mareed said:
Yes it is rooted. Is that a problem?
Click to expand...
Click to collapse
Try charging it all the way and using cwm to wipe the battery stats. That should fix the battery drain. The reboots I would try wiping Dalvik, cache, and last first data if the first 2 wipes don't help at all.
Sent from my VS910 4G using xda premium

Haro912 said:
Try charging it all the way and using cwm to wipe the battery stats. That should fix the battery drain. The reboots I would try wiping Dalvik, cache, and last first data if the first 2 wipes don't help at all.
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
I just figured out the problem has to do with wifi. When I turn it off and use 3G instead the mobile becomes stable (so far). Is anyone facing the same problem or it's just me? Is there a fix?

Does it have a custom ROM on it? I've seen around the forums that there has been issues with the MT and wifi on the ROMs

Haro912 said:
Does it have a custom ROM on it? I've seen around the forums that there has been issues with the MT and wifi on the ROMs
Click to expand...
Click to collapse
No. But the frequency of the reboots increased after I re-installed the original MT stock ROM.
When I first bough the device it restarted once or twice a day. Now it reboots non stop unless I take out the battery. I re-installed the stock ROM from another source but the problem persisted. The problem goes away when I turn off wifi abut comes back when I turn it on.

Sounds like something to do with the kernel, not the ROM... maybe. I had horrible luck with any and all custom kernels for a long while. Although that's just my luck, might not be yours...

Looks like you had a problem from the beginning... Try everything stock, and if it's still there, return it... Wow my first post in years...

I know someone who had the same problem..
switched to the iPhone 4s...

Same here...

Me too...
I have this problem as well. I am going to try the CM7 mod to see if that goes away. I have also isolated it to WiFi.

Problem solved!
kdevine said:
I have this problem as well. I am going to try the CM7 mod to see if that goes away. I have also isolated it to WiFi.
Click to expand...
Click to collapse
Wohooooooooooooo The problem DOES go away with CM7 beta 8 !!!! It's like magic!
Phone no longer reboots randomly
Wifi is stable and does not disconnect or cause the phone to reboot or the battery to heat up
And battery life improved 300%!!! I now charge it every other day with moderate 3g/wifi usage!
I had CM7 for three weeks so far and my frustration turned into happiness! It's just amazing how changing the software makes a HUGE difference!! Before CM7 I always felt like smashing my MT because of the hard time it gave me!
I followed the instructions on: http://www.motorolatriumphhacks.com/

i am having the same problem.I am running cm9 with latest update,out of know where my phone started rebooting on its own or while i was doing something or playing a game and it is doing it more and more.What should i do.

alcapone1130 said:
i am having the same problem.I am running cm9 with latest update,out of know where my phone started rebooting on its own or while i was doing something or playing a game and it is doing it more and more.What should i do.
Click to expand...
Click to collapse
as far as ive seen with both cm7 and cm9, random reboots houldnt be an issue anymore, but for other still having the issue it usually comes from about 4 things over the rest
1. faulty hardware, which normally isnt the case, if faulty hardware was the issue you'd probly be seeing more then random reboots, but its still possible
2. Rom didn't take correctly during flash, either by chance, or because the phone wasent properly cleared and now settings are "head butting"
3. Running a custom rom in which you can adjust the cpu and the settings are either to low or to high, both can cause reboots
4. Most common one ive seen by far outta them all, Apps, certain apps especially after some updates will "play tricks" on the device and for some reason cause reboots sometimes, usually the next update of said app will resolve the issue but not always, so if you find an app thats the culprit you can notify that apps developer
you can always try and go back to 100% stock and see if the issue is still there but if your like me you probly hate the stock froyo by now lol
It may seem painful or whatnot but unless you find exactly what may be causing the reboots the best bet overall would be
Do a complete Fresh install of whatever rom you use, dont flash anything besides the rom and gapps if needed, also dont restore any backups yet, just to be sure
Once the fresh new rom is booted i turn the phone off then back on for safe measures lol
Now if you can lol try running the phone with No aftermarket apps besides any/if any that came on the rom, if the problem is gone you know for sure here that it was one of your apps
then 1 by 1 install your apps and give it some time in between app installs to see if the problem comes back and hopefully this way if it does youll know which app is causing troubles

FAQ
To quote directly from my FAQ,
"Reboots on Android are a pain, and can be attributed to multiple sources. I’ve been able to successfully reduce the amount of reboots that I get, but never eliminate them… Anyhow, here’s some troubleshooting information:
1. Format SD card in Windows (back up your SD card data first!) Make sure you format to FAT32. Don’t try formatting it in Linux. I have done this before and the phone wouldn’t boot up!
2. Slightly overclocking prevents some freezes.
Under Settings > Cyanogenmod Settings > Performance overclock the max speed to around 1300-1400ish. This should speed the phone up, but not to the point of the thing overheating
3. Fix SD Card permissions. Do this by booting into Recovery (You can do that if you have this ROM installed) and go to advanced > Fix SD card permissions. Now reboot.
4. Do not use Firefox, except the Nightly builds. Firefox has went through drastic speed and performance improvements recently, but the older builds, despite being called stable, are so slow, they will make the phone freeze and reboot. Yes, this includes Aurora. UPDATE: All Firefox versions except stable (ironic, eh?) have been used by me personally and have not made my phone reboot. Make sure you’re on at least version 14. (This one doesn't apply as much anymore, I need to update my FAQ!)
5. Give the phone a break from time to time. After intensive gaming for hours on end, the phone will often reboot while exiting a game.
That’s all the tips I have. I managed to drastically reduce my reboots by doing these, but not eliminate them completely. I hope g60madman or mantera find some hidden timeout value in the kernel (if one exists, like the auto reboot on BSOD in Windows) and either lengthens the timeout value or disables automatic rebooting so if this is a kernel panic, we may see the debugging details and upload them to fix some crashes.
6. Make sure that you have the VM heap size set to be adequate enough. I recommend at least 24 MB, preferably anywhere from 32 MB and up if you want the phone to last a while without rebooting.
7. Sometimes a cache wipe and dalvik cache wipe are needed to stop bootloops. Unfortunately, every once in a while, you may start getting bootloops. This usually due to some sort of corruption in the cache or dalvik cache. You can safely clear them through Clockworkmod Recovery without loosing any data, and this usually fixes the problem. If not, do a factory reset through Clockworkmod Recovery and reinstall this ROM."

Strange Issues with my Infuse

I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks

djfourmoney said:
I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks
Click to expand...
Click to collapse
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1

qkster said:
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1
Click to expand...
Click to collapse
I mentioned that in the post, I did it while in Mexico City. It worked fine until this week, late last week. The battery only gives me about 5 hours now with just 32% audio playback and about 10% web access.
I guess I'll order a Anker battery from Amazon.
I rooted the phone again last night but before I did that, the phone became unresponsive three times in an hour. Which microSD card are you talking about? I just bought a 32GB Class 6 card and that works fine, I play all my audio from it, no problems.
If you mean the internal microSD card, that could be possible. I assume I can crack open the phone and replace this easily?
I should mention it never does that while plugged into a power source, so maybe this is all battery related.

Possible Fix...
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.

djfourmoney said:
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.
Click to expand...
Click to collapse
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02

if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.

qkster said:
if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.
Click to expand...
Click to collapse
Thus far, that issue has not returned. Yes the battery holds a charge, but last only about 5-6 hours now, not 7-8 hours.
It seems it was a minor software issue. I did a factory reset, you keep missing that.
I did it in Mexico City (7 days ago).... Since that point and returning to the US, I have put my apps back on the phone. I had already updated to Gingerbread and it just reset to that.
I won't know more until I am out and about with my phone. I will be watching various auto racing events and don't plan on leaving the house this weekend.
Aussie V8's at COTA
NASCAR All Star Race @ Charlotte
World Challenge @ COTA
ELMS @ Imola
DTM @ Brands Hatch
WTCC @ Sazburg
Nurburgring 24 Sunday-Monday

elbscorp said:
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02
Click to expand...
Click to collapse
No problem, I've never had a problem with TB. I updated the rom to a rooted version of the AT&T Gingerbread release so I could even use it... lol
The phone was rooted for Froyo, I downloaded the AT&T Gingerbread from Samsung via Kies when it was released and it remained rooted.
But resetting it back to stock, TB didn't work until I put the rooted rom on the phone.

Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?

elbscorp said:
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know

elbscorp said:
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Well like this, I will not go into the details but somebody else put Swipe Lock on the phone and of course I didn't know what he put into the phone. I was trying to resolve data issue on TelCel.
I had to do a hard reset outside of the operating system. Since the ROM was already upgraded to Gingerbread but unrooted, it went back to its unrooted state meaning I couldn't use TB.
So I re-downloaded apps from my memory. All of them are free so it wasn't an issue, just time consuming.
qkster said:
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know
Click to expand...
Click to collapse
See above.
I used download mode to get out of Swipe Lock. I never used Swipe Lock, a-hole wanted to charge me 120 pesos ($7) to wipe it and put it back to stock, I wasn't going to do it, I know enough about Android phones to do it myself.
Oh well, lesson learned, I believe wiping the cashe from TwLauncher has solved the problem.
I did re-install all the apps from the store. I wasn't able to use TB until Thurs night (5/16). I noticed the errors Friday afternoon, wipe the cashe and no issues since.

7 pro lagging heavily

I am attaching a link please have a look
Wiped cache from recovery
Factory reset the device twice
https://drive.google.com/file/d/14Vhu2W8vgXDlnUsrf6NK1uaaP-mjqTXd/view?usp=drivesdk
One more thing when i restart the problem is gone for like 3 to 4 days ,phone runs smoothly and comes back again after 3 days

saagarp96 said:
I am attaching a link please have a look
Wiped cache from recovery
Factory reset the device twice
https://drive.google.com/file/d/14Vhu2W8vgXDlnUsrf6NK1uaaP-mjqTXd/view?usp=drivesdk
Click to expand...
Click to collapse
This is strange, I think battery is faulty.. or maybe there is app u r installing after reset the device that may cause this Everytime? Or you could send for warranty.

After reset the apps i installed
Netflix
Telegram
Insta
Reddit
Twitter
Hotstar
Nothing else

I see you have two SIM cards - try to remove them both or switch phone to airplane mode and see if it lags.
- is it rooted?
- is it default kernel?
- is it a beta version?
- is it global or EU?

Not rooted
Not on beta
Model gm1911 10.3.3

One more thing when i restart the problem is gone for like 3 to 4 days and comes back again

saagarp96 said:
One more thing when i restart the problem is gone for like 3 to 4 days and comes back again
Click to expand...
Click to collapse
Not a hardware issue.
You are running some application, that probably has a memory leak or an errant background process.
What did you install recently?
Nothing wrong with a reset every few days.

tech_head said:
Not a hardware issue.
You are running some application, that probably has a memory leak or an errant background process.
What did you install recently?
Nothing wrong with a reset every few days.
Click to expand...
Click to collapse
Does your phone bheaves like this after 2 or 3 days , m just seeking for the problem , and regarding the app nothin suspicious only some known developers from.play store

saagarp96 said:
Does your phone bheaves like this after 2 or 3 days , m just seeking for the problem , and regarding the app nothin suspicious only some known developers from.play store
Click to expand...
Click to collapse
I've had issues similar when running various custom kernels.
Also some apps behave badly.

saagarp96 said:
Not rooted
Not on beta
Model gm1911 10.3.3
Click to expand...
Click to collapse
If you was rooted Id tell you to flash this zip.
https://forum.xda-developers.com/showpost.php?p=82272297&postcount=1862
I guess there's a issue where all CPUs fire on All cylinders and cause some instability issue usually when flashing custom ROMs tho

Just take a minute out of your busy life to reboot while brushing your teeth in the morning...WOW was that hard...problem solved.

jaseman said:
Just take a minute out of your busy life to reboot while brushing your teeth in the morning...WOW was that hard...problem solved.
Click to expand...
Click to collapse
definitely not problem, but temporary solution is not a solutioon acc to m

I reboot my phone(s) every day...actually I am now able to turn mine off every night...so....same thing.
The result??? I rarely have any problems on any of the phones I have ever owned.
Android is NOT Windows Server which can be up 24/7 365 with few issues. But Windows Server is WAY more polished than Android as it has existed far longer in the enterprise environment. So for those of you who complain about issues...and never reboot...well...............

I just formated my Oneplus 7t pro. Restarted a few times after initial configuration.
Still there's lag when opening dialer, settings, and sometimes keyboard pops up a bit late.

saagarp96 said:
definitely not problem, but temporary solution is not a solutioon acc to m
Click to expand...
Click to collapse
Bro I have the same problem like you...after os 11 update.....
But my problem is after Rebooting, the problem will start after 2 to 3 hr. or 1 hr. not 3 to 4 days like yours...
Don't know what to do..??