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Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
ifreaker said:
Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
Click to expand...
Click to collapse
Try clearing your data in settings>applications>manage applications>all>scroll down to market and clear data and see if that helps.
If it doesn't work there's a good chance that you really can't download it from your country.
Or
Google did say that the android market will be getting updated in the next couple of weeks and that may be causing the issue.
Sent from my Nexus S using Tapatalk
Yeah I already did that, didn't work.
Looks like I'll have to wait and see what happens.
EDIT:
Ok this is crazy!!! I can't even install ADW! There has to be something seriously wrong!
I've had some issues with the market as well. Are you getting a download unsuccessful error. I fixed this same issue with a new password and a factory reset (I changed my password FIRST!)
Sent from a bird cage, with a swing!
Market Tech support is full of this problem :/
over half of the installed apps don't show in My Apps on the phone
many i can't install, funny thing is doubleTwist via market.android.com gives me that "your device's country" popup, while Market installs it just fine
paid apps i already bought and have on my phone are now marked as not supported and don't show on Market or in My Apps....free don't show in My Apps....meaning no updates to 25 out of 40ish apps installed
Top Paid disappeared from market.android.com....Featured on web and phone now features only 5 apps
whatever they did, they really did it badly
updates, hard resets, any changes to my phone are now not an option until this is fixed :/
This has happened recently in my country(UAE) too. Heaps of previously available FREE apps are now no longer available on the market. Bad enough I can't access paid apps now, I can't access all the best free app. Google has forced me to using this fix for this, use Market Enabler or some other SIM emulation app to trick Market into thinking you're in the US. This requires root. The non-root option is to use an alternative black market(with all the risks).
@babydoll25 no i am unable to even initiate a download.
Google really needs to fix this. A lot of apps I used to be able to install no longer show up in the market and am unable to install from the website either. I don't want to root my phone (not yet anyway) to be able to install free apps. I already tried changing my password but that didn't work and don't think a factory reset will fix it as my brother's Nexus One has the same problem. I think this started happening recently as when I first got my NS I downloaded all these apps. Now they are gone. I find no reason apps like ADW launcher should not be available globally!
Anyone know if Google responded to this issue?
This has been driving me nuts. I made my last (successful) purchase without problem about 72 hours ago and ever since then I have been getting this error with any attempt to get a new app either paid or free.
"Purchase Cancelled - Error processing purchase"
I've Google'd it and see it appears many times over the past months. I have tried every "fix" that has been suggested in those messages without any success. I just reinstalled the 3.1 ROM on top of the existing 3.1 install and that didn't help either.
There have been a few instances of it posted in these forums but all those suggestions failed as well. I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
Any suggestions?
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
JCopernicus said:
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
Click to expand...
Click to collapse
I guess you didn't actually READ my OP!
I have been getting this error with any attempt to get a new app either paid or free.
I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
I can't get ANYTHING, including free, paid, local or otherwise. And YES, it works fine from the website. The error is from the MARKET app.
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
johantheolive said:
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
Click to expand...
Click to collapse
Been there, done that .... didn't help. To use the the web interface just select the free or pay app on the web interface and select download. Then go to the Market app on the tablet and search for it and then it will download through the app. You just can't make the initial purchase (or free download) through the app.
JCopernicus said:
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Click to expand...
Click to collapse
Yea, you know what "they" say: "The devil is in the details."
i just got my transformer today and the market worked fine with prime v1.4. then i backed it up and flashed another rom, then restored my backup. Now i'm getting this error too.
edit: I just fixed mine with nvflash by completely reflashing prime 1.4
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Thanks for the link. I just got my TF101 and I can only search or browse for free apps. I can get to paid apps, through tegra zone for example, but I get a message that says either item could not be found or item cannot be downloaded in your country.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
I got a reply from someon at Google stating that they would be investigating my case. They asked for more details on what actions I took to generate the error, I replied back with said details and I'm still waiting for a response.
Right now, since I still don't have anything important on my Tablet I'm switching to a Stock ROM, verified my default country on my Google Apps account and made sure it's set to US (being from Puerto Rico, it was originally set as Puerto Rico), still haven't had any success.
The only way I was able to resolve the problem was to erase all data then reflash the ROM then reload my data. After almost 2 weeks of inability to purchase ANY paid or app or download any free app using the Market app it is now functional again. It failed after my successful purchase of Titanium Backup Pro.
I had Prime 1.5 running perfectly fine but I noticed that a new update came out 8.4.4.11 and I wanted to update to that. Sure enough Clemsyn updated his ROM with .11 so I wiped data via cwm, flashed Clemsyn ROM + Kernel 3a and, before logging into my accounts, I restored with Titanium backup. When I rebooted I noticed I had this market issue.
To resolve the issue I flashed, without wiping data, Prime 1.5 via CMW. Booted. Then went right back into recovery and applied Clemsyns ROM again and now the market is working fine.
New market fixes this issue.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
Will they attempt to unroot your device or mess around with the rom?
I am getting the purchase cancelled error as well on Prime 1.6. Tried reflashing the rom but still the same.
The new market works but would prefer to use the old market. Any ideas?
i remember getting this error when the developer of an app refunded my money, after that i couldnt download jack. i upgraded roms and fixed my issue.
I was having the same issue with my Galaxy Tab 10.1 after I flashed a different rom then restored the older rom. I found the solution and it worked for me after following those steps here:
http://forum.xda-developers.com/showthread.php?t=1185168
It came to me to go into accounts and sync. I looked at it for a moment then clicked my google account and top right clicked remove account. On starting market after wiping market app cache it asked me to log in with password (which it didn't before) that was it, job done!!! Google account restored on tablet and market working great for a good few days now
The solution does not work for me, still can not get free apps.
I had constant Market issues on stock 3.1/3.2, rooted and unrooted. Played with Prime for a bit and things seem to be a little better, then I installed Revolver 2.0 and have had maybe 2-3 very small issues since (just had to hit the back button or exit Market, then reinitiate download). If you're having issues, I'd recommend giving Revolver a try if you're up for it. It'd probably be a good idea to wipe data too.
Anyone unable to sign into the Amazon App Store? I just got my Infuse 4G and installed the latest from Amazon's download URL.
When I sign it, I get:
There was a temporary error signing you in. Please try again in a few moments.
My only option at this point is to press OK.
I've tried uninstalling and reinstalling, clearing the app's data and trying, and confirming my credentials work on their web site. I can browse the store, but I just cannot sign in.
kid, you need to do learn google!
http://forums.androidcentral.com/th...105642-fix-if-you-unable-sign-amazon-app.html
Is your phone rooted if so what rom are you using?
Thanks!
Thanks! Solved the issue that I was having trying to get into the Amazon App store. The funny thing was it kept asking for a Valid e-mail and password, instead of letting me know I had too many devices registered. Also other Amazon sites (such as their Android MP3 player) worked fine.
wd4oay said:
Thanks! Solved the issue that I was having trying to get into the Amazon App store. The funny thing was it kept asking for a Valid e-mail and password, instead of letting me know I had too many devices registered. Also other Amazon sites (such as their Android MP3 player) worked fine.
Click to expand...
Click to collapse
great can you put Solved in the title....
I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?
Since I got the 6.0.1 update on my Verizon note 5, I have not been able to update any amazon apps or download any. I use amazon instant video a ton. And I can't get the app on my note 5. I tried doing a factory reset(what started the issue I think) and also used samsung smart switch on my computer to go back to a precious software. I can reinstall marshmallow, but when I update again I just notice a huge lag on my phone. So I reset it and now it won't work. Every time I try to install through the browser it fails. And so I'm unsure what to do next and would like some suggestions, please. Thanks in advance!
I installed Aptoide and updated the amazon apps through there successfully.
Log out of amazon underground app and really log in. Helped me. Also if amazon video won't pull up videos...disable amazon underground app in app management. Then start prime video. Then enable underground app
Sent from my SM-N920V using Tapatalk
I haven't tried aptoid, I'll have to try that, thank you! And I've logged out of the Amazon app several times, but it doesn't fix anything.
I couldn't get any of the Amazon apps to update through aptoid. However I did find an older version of Amazon video ask to install on the phone thanks for the help!
I couldn't get the Amazon App Store to work. I uninstalled, cleared cashe, re-installed all the apps and still a no go. I then checked using the Debloater program (mentioned in Verizon Note 5 forums) and realized I had disabled Amazon Underground. After re-enabling it in the Debloater, everything worked as normal.
Oh that makes sense. I've made sure I have the Amazon underground app active. It just won't update. I'll just have to wait for the next software update and see if that fixes it. Hopefully it does.
I was having the same issue. I re-enabled Amazon Audible app and now all the Amazon apps update correctly.
Sent from my SM-N920V using Tapatalk
I am having the same issue and am unable to install any amazon apps. I am also unable to install the Amazon shopping app from the play store and receive a 505 error. I am currently working with Amazon tech support and will post my answer here if they are able to supply an answer.
You have to have every amazon related app enabled otherwise it won't let you update. So like others, I had to re enable audible, amazon music, amazon store(underground) , and Amazon Kindle. I didn't realize that audible was part of the suite so thank you bacchus258 for pointing that out. What a pain in the ass to have to disable and enable everytime you update an amazon app. My Alexa wouldnt even update with Audible disabled.
Thanks! I didn't realize they all had to be enabled either. That worked perfectly though! Thanks so much! I hadn't been able to do that and it was killing me!
I can't believe I didn't see this post, I was having the same problem. Was driving me nuts because I have prime and use their apps. Searched high and low with nothing. Even factory reset my phone. But I can confirm, I enabled auduble and everything worked.
Sent from my SM-N920V using XDA-Developers mobile app
I had Audible enabled, but had to sign into it for everything to update and work correctly....
Thank God I found this forum. I was about to lose my mind with this stupid phone update and not being able to use the Amazon apps. Logging out of my Appstore account, then logging back in, then opening the Audible app--that fixed all of it. It's completely bizarre that this was necessary (I have never even used Audible), but whatever, it worked! Thank you to those who posted here!
I don't use Audible
I have no idea why I would have to turn on the Audible App. I don't use it, it came pre-installed on my phone, I had un-updated it, and disabled it. However, thanks to everyone's feedback re-enabling and updating Audible allowed the Amazon apps to be installed.
Phone: Motorola Droid Turbo 2
Carrier: Verizon