Database Info

[Q] Phone randomly tries to "Connect to DM server..."

Every so often I noticed the red/blue arrows on the top of the notifications bar stating Device management "Connecting to DM server...." . After a few minutes it pops up a screen with Communication Error.
Also, when I try to do a software update through settings it says "No firmware" without even connecting or checking.
My phone is rooted and was reverted back to 2.1 using Odin after I upgraded to the unofficial 2.2. I haven't been able to do any software updates since. The Firmware version is 2.1-update1. I'm not sure if this is the official latest one or not.

You're up to date. Relax, if a push comes, you'll know about it here first.

I'm just wondering why this randomly happens. Its annoying when my phone starts to lag (even w/ the lag fix) and it drops everything I'm doing to show a screen saying "connection failed."
Additionally, i'm on a 200mb data plan and it uses a significant amount of data on 3G.

My phone kept habitually checking the DM server all the time after the last official update. I finally went into Manage Applications and cleared the cache on Device Management.

polarbee said:
My phone kept habitually checking the DM server all the time after the last official update. I finally went into Manage Applications and cleared the cache on Device Management.
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I didn't find the DM server in Manage Applications but I did find it in the Running Services and disabled it from there. Since then it hasn't popped up so I think this fixed it. Thanks!

degenerazn said:
I didn't find the DM server in Manage Applications but I did find it in the Running Services and disabled it from there. Since then it hasn't popped up so I think this fixed it. Thanks!
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You have to set the filter to "All" instead of the default "Third Party" for it to show up. Forgot about that.

Checking for update fails

What happens when you guys go to "Settings" -> "Software update"?
Is there always a "Resume update" option?
When I click it, it always says "no firmware". I also didn't think I had any update to resume.
Also when I click "Check for update" I generally get "cannot communicate with server" or some weird message. Then I can't check again for 24 hours. Is there a way to get around the 24 hour limit?

i am having the same problem with my device.

NinjaCoder said:
What happens when you guys go to "Settings" -> "Software update"?
Is there always a "Resume update" option?
When I click it, it always says "no firmware". I also didn't think I had any update to resume.
Also when I click "Check for update" I generally get "cannot communicate with server" or some weird message. Then I can't check again for 24 hours. Is there a way to get around the 24 hour limit?
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From my understanding, the "Resume Update" would be used if you postpone the update.
Also, to get around the 24 hour limit, you can change your clock 1 day ahead, however if it fails, it'll be 24 hours from tomorrow, and so on, and so on.

I get the same thing. Its probably because I'm rooted.

degenerazn said:
I get the same thing. Its probably because I'm rooted.
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I received the ota update and was rooted. It's hit or miss, no good explanation for it.
Sent from a phone somewhere in the universe

NinjaCoder said:
What happens when you guys go to "Settings" -> "Software update"?
Is there always a "Resume update" option?
When I click it, it always says "no firmware". I also didn't think I had any update to resume.
Also when I click "Check for update" I generally get "cannot communicate with server" or some weird message. Then I can't check again for 24 hours. Is there a way to get around the 24 hour limit?
Click to expand...
Click to collapse
Heres what you do to go around the 24 hour limit:
Settings > Applications > Manage Applications. Tap Menu > Filter. Select Running. Then Select Device Management, Press Clear Data. Reboot Phone. You should be able to check for an update again.
Ive also been having the same problem. When i select Check Update, it says fail to connect with AT&T Server. I chatted with AT&T Tech Support and heres what they said:
Welcome to AT&T Total Care Chat. My name is 'Sara ' and I’ll be happy to assist you today.
[Verification of Account]
Sara : Did you receive a text message or an e-mail before your tried to download this software update?
Me: I did not receive a text message or an update. However before i got a replacement phone, my original Captivate downloaded the update fine.
Me: I meant i did not receive a text message or an email.
Sara : I am sorry and do apologize. We wwere told by Samsung that they are releasing this software by the IMEI of the phones and a text message or e-mail will be sent to your phone when your IMEI is ready for you to be able to download this software up.
Sara : Then you will be able to go the Samsung's web site to do this.
Me: Ive already tried hard reset and factory reset but it still does not fix the problem. This has been happening for teh past few days since i got my replacement phone.
Me: I did not get a text message for my original phone, however i could still download teh update. and the update has been released for a while.
Me: As i recall, the update has been released since Sep 23.
Me: I understand Samsung is releasing software by IMEI, but it has been about 2-3 months since the update. And as far as i know, this has been happening to only replacement phones.
Sara : We were told on Tuesday by a Samsung representative that the software was being released in waves by the IMEI of the phones and would not be available to download until your phone received noticfication.
Sara : I am sorry, if you have done a hard shock and master reset on your phone and your phone is still not working then I would suggest that you go into a retail store for hands on assistance.
Sara : What is your zip code and I will be happy to locate a store for you?
Me: I understand. Is there an estimated date when all phones will get updates?
Me: I know there is a store near me, Its okay.
Me: The reason i am having difficulty grasping your explanation is because my original phone never got a message or i never got sent an email, however i could still update.
Sara : I am sorry, we do not have an estimated *date when all phones will get updates, only Samsung would have this information.
Sara : Samsung- The number for Samsung is 1-888-987-HELP(4357) , 7AM - 9PM Central (Monday through Friday), 9AM - 6PM Central (Saturday).
Sara : I understand, and that is why one of our agent here contacted Samsung and this is what we were told.
Me: Okay, thanks for the information. I appreciate your help.
Sara : We are not the phone manufacturers and do not issue software upgrades to the phones.
Sara : You are welcome, do you have any more questions?
Me: No, thats it. Thank You.
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[Q] currently unable to download. please try again later

ever since i loaded dexter's froyo, i get this message when i boot up my phone. its in a big grey bar at the bottom, and doesnt go away, get its the way of typing/ reading messages
im not 100 percent sure but it seems like it appears every 2nd boot. i will reboot the phone, and the message will appear and not go away. if i reboot the phone again, the message will appear, but go away after a few minutes.
the message says "currently unable to download. please try again later." there is nothing actually wrong with my connectivity - i can download / browse the web and make /receive phone calls.
if anyone's interested ill make a screenshot, but yeah just wondering if anyone else is having the issue / knows of any fixes.
thanks,

I have exactly the same problem with my Motorola Milestone since my software updated.
I think it may be a Marketplace issue as loading the Market and going to 'My Apps' seems to get rid of the message. I can't promise that will work though as my phone has so many issues that it's hard to tell where one ends and another begins.

[Q] Acer Iconia Tab A100 not doing pretty much anything else

My Acer tablet is not allowing me to open the google play store.
When I try to open it, it says loading then closes out
I also get this error: process com.google.process.gapps
I also keep getting the error that Unfortunately the android keyboard is not working
I have disabled the keyboard and that is the only way to get anything to come up
It also says that Gmail has stopped working
And calendar has stopped working
There is no browser on the tablet anymore and no download manager
I have done the factory reset several times to try and remedy this with no luck.
It won't sync with my gmail account either.
The operating system says Android 4.0.3. I try the system update and that's when it says
[*]Network coverage is currently poor. Please move to a location with better coverage to continue. I am sitting right next to the modem for wi-fi.
Help!!!!!!

goodwl01 said:
My Acer tablet is not allowing me to open the google play store.
When I try to open it, it says loading then closes out
I also get this error: process com.google.process.gapps
I also keep getting the error that Unfortunately the android keyboard is not working
I have disabled the keyboard and that is the only way to get anything to come up
It also says that Gmail has stopped working
And calendar has stopped working
There is no browser on the tablet anymore and no download manager
I have done the factory reset several times to try and remedy this with no luck.
It won't sync with my gmail account either.
The operating system says Android 4.0.3. I try the system update and that's when it says
[*]Network coverage is currently poor. Please move to a location with better coverage to continue. I am sitting right next to the modem for wi-fi.
Help!!!!!!
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Click to collapse
All of those errors are from /system, which is odd, are you rooted? These suffer from eventual death of the EMMC, and abnormal behavior is generally associated with it, so things missing or just randomly crashing all of a sudden is some of the signs. A check would be to just reflash the rom if you're rooted, if you're not there's no real way to check or correct issues on /system.

Thanks
pio_masaki said:
All of those errors are from /system, which is odd, are you rooted? These suffer from eventual death of the EMMC, and abnormal behavior is generally associated with it, so things missing or just randomly crashing all of a sudden is some of the signs. A check would be to just reflash the rom if you're rooted, if you're not there's no real way to check or correct issues on /system.
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I am not rooted. Reading up on how to that now. I'll see if this works. Thanks for you reply.

Major problems with Google Play

Hey guys. So, I got my BPXL about a week ago, and I instantly loved it. The first thing I did was reinstall all apps from my previous phone. All 180 apps. No issues (except for the -504 problems). Two days ago, I was prompted by the Play Store about some updates. I told my phone to update all apps automatically, but there was a list of about ten items that needed to be updated. "okay, whatever." So I initiated the downloads. About two hours later, I realized that in the notification drawer, the download for the very first app in that list was appearing as paused. Return to the Google Play Store, see what's up, and the download bar is just running running running, but never actually showing any download progress. Paused them all, tried to run them one at a time, same problem. Tried to install a new app, same problem. Tried all of Google's troubleshooting steps, same problem. Here's where it gets real fun: Performed factory reset of phone, same problem. Acquired replacement phone from Amazon, SAME PROBLEM.
Apps can be downloaded and installed from the Amazon Appstore, but Amazon's app market couldn't hold a candle to the Google Play Store. I'm totally at the end of my rope. Google doesn't know what to do, Blu doesn't know what to do, and I have no idea what to do. I have no idea what is causing these issues. Anybody had anything similar happen and know what to do?

New here but I've had my Pure XL since December. I've been having the same issue for about a week or so. The only thing I've found that works is to cancel the updates, turn off Wi-Fi and start downloading them again. Of course that uses a lot of data, so it's not really an ideal solution..

and the download bar is just running running running said:
Dear friend i got the same problem. But i was very confused when I when to other WIFI location and suddenly the downloads start working....I change my originally router and seens to fix that..don't know why... but it never happen again...
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I actually just got off the phone with Blu CS, and it seems that this issue is common enough that they're rushing out a patch to try and fix it. There's a lot of other broken stuff I hope they patch over too, but in the meantime, being able to download off of Google Play would be a big step forward.
So there it is. Anybody experiencing the issue, wait. That's what they told me, that's all we can do.

Received an OTA update today that appears to have resolved the play store issue.

Blu Pure XL pause download problem *Easy Bypass*
I recently bought a Blu Pure XL, shortly after I rooted it no problem, then I had the store error that everyone else is talking about and people say there was an update released to fix it. Unfortunately when I try to start the OTA says my system is damaged so I downloaded the app: DataEye to see what processes use the internet while downloading and long story short when the download says paused open Dataeye and Toggle data saving mode on then off! Fixes every download that pauses hope this helps!

I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?

emailtome said:
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
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Here you go: http://www.mediafire.com/download/jw64ws9u8ttq8m7/update.zip
Happy Updating!

Can you tell me how to install this update ? I downloaded it, but didn't see any instructions on how to update it. Thanks.

Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html

ted073 said:
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
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This step fixed the issue for me. Thanks!!
Download and install downloadprovider.apk and downloadproviderui.apk from the url above.