[Q] Sensation switching off wildly - HTC Sensation

I've got this issue for quite some time now and it is really annoying. It seems that the phone switches off whenever "too many operations" are performed at the same time, like making/receiving(!) a phone call with wi-fi on, receiving messages, switching on music player, doing something directly after rebooting while some start up programmes are about to start etc. It looks as if the phone couldn't handle so many things at the same time, but I'm not really sure if this is the reason.
Another very strange thing is that sometimes after a crash the battery charge drops by 20%-30%, and the most weird thing is that it might get "restored" after removing and reinserting the battery, whatever the reason might be.
It seems not to be a software issue, because it's been the same on original rom as well as on various custom roms. I was quite sure that a faulty battery must be the cause, but after buying a new one the problem persisted. Maybe there's something else that causes an "overload" of the battery and the crash? Do you think it is possible? By the way this problem never occurs when the phone is plugged to a charger.
I hope that someone of you might have an idea what to do!
Thx, Stan.

stanix.de said:
I've got this issue for quite some time now and it is really annoying. It seems that the phone switches off whenever "too many operations" are performed at the same time, like making/receiving(!) a phone call with wi-fi on, receiving messages, switching on music player, doing something directly after rebooting while some start up programmes are about to start etc. It looks as if the phone couldn't handle so many things at the same time, but I'm not really sure if this is the reason.
Another very strange thing is that sometimes after a crash the battery charge drops by 20%-30%, and the most weird thing is that it might get "restored" after removing and reinserting the battery, whatever the reason might be.
It seems not to be a software issue, because it's been the same on original rom as well as on various custom roms. I was quite sure that a faulty battery must be the cause, but after buying a new one the problem persisted. Maybe there's something else that causes an "overload" of the battery and the crash? Do you think it is possible? By the way this problem never occurs when the phone is plugged to a charger.
I hope that someone of you might have an idea what to do!
Thx, Stan.
Click to expand...
Click to collapse
Your battery is old and dying. The fact tha tit doesn't do it when plugged in is the key to that diagnosis.
When you perform multiple operations you are increasing the CPU usage and that is drawing too much power from the battery for it to maintain the minimum voltage needed to keep the phone operating.
A new battery will fix your problem. Get an Anker battery. They raen't very expensive. They hold more juice than the stock battery so the phone will stay on longer between charges. And since it will be a new battery it will be able to keep the CPU working when its drawing excess power.

Skipjacks said:
Your battery is old and dying. The fact tha tit doesn't do it when plugged in is the key to that diagnosis.
When you perform multiple operations you are increasing the CPU usage and that is drawing too much power from the battery for it to maintain the minimum voltage needed to keep the phone operating.
A new battery will fix your problem. Get an Anker battery. They raen't very expensive. They hold more juice than the stock battery so the phone will stay on longer between charges. And since it will be a new battery it will be able to keep the CPU working when its drawing excess power.
Click to expand...
Click to collapse
Thank you! Yes, that's what I was thinking of. The problem is that it's exactly what I did - I bought an Anker battery, it seemed to be better at the beginning but now after 6 months it seems to be the same all over again. It can't be true that I have to buy a new battery twice a year?
Also, do you know if it's possible to limit the amount of power drawn from the battery on software level?

Related

[Q] HTC One XL Battery Life

I am curious about the battery in the one x, and especially the habits of consumption.
I have been around the block with android development. I had a captivate before this, and managed to get great battery life out of that! That was much more simple however. Flash a rom, cycle the power, cycle, cycle, cycle. Then you're good to go.
I feel like the way that the one x deals with the battery is different, more advanced. Some bootloader level software that is untouched, like the hardware keys and whatnot.
My battery has been hit and miss to say the LEAST. I use BBS to take care of wakelocks, keep data and gps usage to a minimum (my regular use), and I charge my battery when the phone is dead up to 100%.
The back of my one x gets very very hot sometimes. This varies rom to rom. Started with stock sense ICS, took the OTA jelly update, now I am rooted, s-off, and on cyanogenmod 10.2 nightlies (which run insanely well btw). The issue is the same. It reacts the same, and is just as unpredictable. I have read about this, and know its a hardware issue, but I am still curious about it, as I have heard SO many different things. I am usually able to quickly curb the issue by turning on airplane mode, or turning my phone off (for a while, as rebooting doesnt seem to help).
In passing, I also read something about "HTC Charge Mode". I have read forum posts where people say things like "hold both volume keys and the power button for two minutes, this with re-calibrate the battery circuit." There are so many combinations of keys and timings that people talk about that I can't help but believe that it is all garbage.
The heating up is typically caused by camera usage, data (radio, I assume) usage, games (temple run 2, gyro), and sometimes even spotify (offline playlists). Wifi seems ok, not too much of a contributor. When I was on stock sense jellybean, I was able to fix a lot of the heating up by turning off "google location services".
The weirdest part is that if I feel the phone warming up, I can go into airplane mode like I said, and its fine. If I keep perpetuating it, however, it gets very, very hot. Hot enough, im sure, to melt soldered connections. I turn on airplane mode, and it doesnt get much better. This is when I have to turn it off. Sometimes it hurts my leg in my pocket if I absentmindedly leave data on.
So I want to know -
1) what is the deal with the battery on the one x
2) can I cycle the power like I could on my captivate?
3) if you know anything I don't about the heating up issue, please share
Thank you so much for reading! I look forward to the possible feedback!
TL;DR - please read the post! I'd really appreciate it!
One thing I do know is that after doing your initial few charge cycles when flashing a ROM, it's better to not actually let the battery level get too low before charging. I read an article by a battery scientist, he stated that continual full discharging of the battery will decrease the long term battery life. So, it's best to do top-up charges from ~40% to full charge. Obviously you can disregard this when doing your initial charge cycles.
Some of these phones heat up more than others. Having the phone in your pocket or any enclosed space for an extended period of time will encourage it to heat up. I can't remember the technical term, but it's a combination of there not being enough air flow around the device to facilitate its cooling down, and nowhere for the heat to go. So it just gets worse.
So knowing that, there are some steps you can take to mitigate the heat, even if only in a minor way.
Sent from my Evita

[Q] Battery Problens!!

Ive had my htc one x for maybe 5-6 months which is almost the longest ive ever been on one phone and i love(d) it, but its always been doing something very strange and aggravating that seems to be getting worse. Battery drain has always been a problem for me with this phone but ehh i can deal with it, but once my phone gets down to about 14% which is does often because of the draining it starts acting real funny with its power and sometimes goes from 14 down to 5 in an instant literally out of no where and as soon as i plug up itll go right back to 13, or itll shut down entirely at 14% but i can just cut it back on, or itll shut down in the middle of me doing something and i have to charge it for about 5-10 minutes before itll even come back on. The latter happened last night btw. No matter what combination of roms/kernels i try this always seems to be a problem. I really cant deal with this anymore and its to the point where i wanna throw my phone into a wall and just buy another one, which im seriously thinking about doing at this point. If such thing has happened to anyone before or you have insight on this can you please help before i just give up hope completely.
What you have described is normal for our device. Remember that the battery percentage is just an estimate of your actual charge. In addition, you find your phone shutting off around the lower percentages as a result of the device attempting to prevent damage to the battery. That is what the HOXl was designed to do.
Sent from my One X using XDA Premium 4 mobile app
KungFuCracka94 said:
What you have described is normal for our device. Remember that the battery percentage is just an estimate of your actual charge. In addition, you find your phone shutting off around the lower percentages as a result of the device attempting to prevent damage to the battery. That is what the HOXl was designed to do.
Sent from my One X using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Last night when it did it, as it has before, i was still on 21%.... thats not normal. And this isnt my first android nor first htc, never happened before. Even on my aunts old one s it didnt happen
Do you allow full charges after these "forced shutdowns" occur? This should cause your battery to recalibrate.
Sent from my One X using XDA Premium 4 mobile app
NexusS4gFreak said:
Last night when it did it, as it has before, i was still on 21%.... thats not normal. And this isnt my first android nor first htc, never happened before. Even on my aunts old one s it didnt happen
Click to expand...
Click to collapse
The battery behavior on this phone has been interesting. I have the battery last over two weeks on airplane mode and I've had the battery last just a couple of hours with just a stock setup. There are so many factors that play into this. I work in an area with very little to no signal reception and my battery life goes crazy and the phone can get really hot while I'm there so I've seen the best and worst.
What I do to counteract this bad behavior:
1. Charge prior to 40% (I've had the phone go from 40% to zero instantly before)
2. Consider your signal reception and either try out different radios or use airplane mode to reduce erratic battery drain
3. Install a 3rd party app like batterycalibration (https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en) and use that when things get hairy (I calibrate every two weeks or so and that does the trick for me.
My phone has been like this since I pulled it out of the box. With a little management, it is just fine. You have seen it before but I'll say it again, you have to get through a few charge cycles when flashing a new Rom to get back to normal.
Hope this helps. It works for me and I work in a cell phone reception hell.
NexusS4gFreak said:
Ive had my htc one x for maybe 5-6 months which is almost the longest ive ever been on one phone and i love(d) it, but its always been doing something very strange and aggravating that seems to be getting worse. Battery drain has always been a problem for me with this phone but ehh i can deal with it, but once my phone gets down to about 14% which is does often because of the draining it starts acting real funny with its power and sometimes goes from 14 down to 5 in an instant literally out of no where and as soon as i plug up itll go right back to 13, or itll shut down entirely at 14% but i can just cut it back on, or itll shut down in the middle of me doing something and i have to charge it for about 5-10 minutes before itll even come back on. The latter happened last night btw. No matter what combination of roms/kernels i try this always seems to be a problem. I really cant deal with this anymore and its to the point where i wanna throw my phone into a wall and just buy another one, which im seriously thinking about doing at this point. If such thing has happened to anyone before or you have insight on this can you please help before i just give up hope completely.
Click to expand...
Click to collapse
When a new ROM or kernel is flashed you need to let battery settle for at least 48hrs before you get super worried about battery. If possible during that time let device fully discharge then charge up to 100. Please use a battery monitoring app and then see what's causing the issues. With proper config hoxl will get good battery life. There is always the chance its hardware issue but doubtful as battery prolly would of completely failed by now. Also check your screen brightness settings. Hope this helps
Senseless Power Unlocked
For example
Senseless Power Unlocked
Madcat8686 said:
The battery behavior on this phone has been interesting. I have the battery last over two weeks on airplane mode and I've had the battery last just a couple of hours with just a stock setup. There are so many factors that play into this. I work in an area with very little to no signal reception and my battery life goes crazy and the phone can get really hot while I'm there so I've seen the best and worst.
What I do to counteract this bad behavior:
1. Charge prior to 40% (I've had the phone go from 40% to zero instantly before)
2. Consider your signal reception and either try out different radios or use airplane mode to reduce erratic battery drain
3. Install a 3rd party app like batterycalibration (https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en) and use that when things get hairy (I calibrate every two weeks or so and that does the trick for me.
My phone has been like this since I pulled it out of the box. With a little management, it is just fine. You have seen it before but I'll say it again, you have to get through a few charge cycles when flashing a new Rom to get back to normal.
Hope this helps. It works for me and I work in a cell phone reception hell.
Click to expand...
Click to collapse
Ive done all three methods youve mentioned before and still same thing. Also im on 3/4 bars with lte 90% of the time so no reception issues here. And with my current setup ive been running it for about 2 weeks.
DESERT.TECH said:
When a new ROM or kernel is flashed you need to let battery settle for at least 48hrs before you get super worried about battery. If possible during that time let device fully discharge then charge up to 100. Please use a battery monitoring app and then see what's causing the issues. With proper config hoxl will get good battery life. There is always the chance its hardware issue but doubtful as battery prolly would of completely failed by now. Also check your screen brightness settings. Hope this helps
Senseless Power Unlocked
Click to expand...
Click to collapse
Ive always let the rom settle in and i constantly maintain the brightness on around mid level (mirror screen protector so i cant go too low) but its not just one rom or a few, its with every rom i flash ad that consists of most roms available for this device
The battery behaviour you described is completely normal if you understand how a battery of this type works, and if you understand how the software (especially the display of battery percentage) works in conjunction with it.
Sent from my Evita
timmaaa said:
The battery behaviour you described is completely normal if you understand how a battery of this type works, and if you understand how the software (especially the display of battery percentage) works in conjunction with it.
Sent from my Evita
Click to expand...
Click to collapse
So youre telling me having the phone get to 22% and instantly drop to zero and power down is normal? Makes no sense at all. Also i cant get it to charge too 100% for anything. So if theres no fix to this, anybody want a one x with a troublesome battery?
What I'm saying is the battery percentage displayed by the software is never exact, it's only an estimate based on the voltage level of your battery. Your battery sounds like its long term life (capacity) has been decreased over time and possibly bad treatment (allowing the device to discharge too much too many times).
Sent from my Evita
NexusS4gFreak said:
So youre telling me having the phone get to 22% and instantly drop to zero and power down is normal? Makes no sense at all.
Click to expand...
Click to collapse
Depends on what you define as "normal". Such behavior is certainly not unheard of (although you particular collection of symptoms may point to a more serious issue, which I'll get to later). Couple things you have to remember: the battery meter is far from accurate. Being off by 10% or more is not unusual (completely normal). So jumping from 5 to 13% as you mentioned is not out of the question. The battery voltage is not actually jumping around, just the % battery number that the phone is assigning to various voltage readings. Reading errors happen, and if a jump is noticed, its just the meter correcting itself.
Which brings us to the other point that should be kept in mind: the battery % is not a "real" measurement. Its just a number assigned to various voltages to give the average person a sense of how much battery is left. Its a completely fabricated and artificial measure that just gives some relative sense of when a user should charge their battery. Phone makers just decided to use a system that average people would understand, like the fuel gauge on a car. Zero doesn't really mean zero (or anywhere close), but reporting in voltages would make no sense for most folks. Also, as we all well know, just because (for example) it took you 12 hours to drain the phone to 50%, does not necessarily mean the phone will last another 12 hours to drain the remaining 50%. It all depends on what you are doing with the phone during that time. Which leaves the question: What does the % battery really mean? Really, not a heck of a lot.
On the other hand, the battery failing to charge to 100% is troublesome, as is the apparent frequency of the meter drops and the fact that the issue remains after various ROM flashes. Leads me to believe there may be some hardware issue going on.
The short answer: IMO while some of the individual symptoms are not unusual, the seeming frequency (you haven't exactly quantified this, but it seems relative frequent just based on your descriptions) may suggest a larger issue, but its not certain.
Thanks it explained a lot but it happened again today, went to the store with ~36% on the meter and walked out, haven't touched it at all, phone was completely dead. Tried to charge and it went to 6% and stopped charging, all signs showed it was charging but it was stuck on 6. Then it started climbing again and reached about 16% and actually started losing charge while on the charger. Switched over to my portable battery charger i just got and it held the charge at about 5% for ~30 minutes, which is what it was when i plugged it in and started to charge, then it stopped againand during the whole process the phone was getting very hot. Yea im getting a new phone :/

[Q] Battery % going up without charging

Hey fellas.
So, for a long time now I've noticed this weird behavior of the battery % going up without ever recharging the phone for awhile.
I've seen this happening with plenty of ROMs and kernels over time, and I can't figure out why.
Attached image is the very recent one, which finally made me open a thread regarding this problem... usually it spikes by small percentage upwards, but take a look at around 3/4 of the graph (~2 am), it basically "charged" itself from like 6% to almost 20%!
Now let's be honest, if the phone just lies down on the table without me using it for awhile, there's no problem really.
The real problem might probably be with constant using, I could totally drain the phones battery to 0% while obviously "in real life" it has a lot more juice to give??
For years I kept reading battery related threads, and how calibrating them helps, and how calibration actually does nothing. Everyone keeps changing their minds.
What should I do?
Thanks?
tl;dr soz
p.s. currently running on Cataclysm 5.1 Beta and ElementalX 2.11
Battery stats are purely estimation via calculations, there is no way to calculate the exact physical percentage remaining.
When it detects it has been calculated incorrectly, it readjusts itself slowly, so it looks like it's going up. Really, only the displayed value is going up—the actual charge obviously is not.
Elluel said:
Battery stats are purely estimation via calculations, there is no way to calculate the exact physical percentage remaining.
When it detects it has been calculated incorrectly, it readjusts itself slowly, so it looks like it's going up. Really, only the displayed value is going up—the actual charge obviously is not.
Click to expand...
Click to collapse
But dude, nothing of what you said answers my question at all -
I was asking Why it happens (what causes it to make such huge changes? faulty battery, faulty motherboard?), and What do I do to prevent it?
I didn't ask how does the % estimation system works, mainly because it's obvious?
And as I already said, I don't really have a problem with this happening while the phone is idle on the table let's say, the real problem is with real-time constant use (like surfing a lot, doing work stuff, playing) when I use it for a long time and the phone just turns off since it didn't have the time to re-evaluate its real battery status.
To make it simple, the phone doesn't realize it has more juice to give before it turns off on a non stop usage.
Back to my main question then -
How do I fix that?
Thanks.
NuclearBastard said:
But dude, nothing of what you said answers my question at all -
I was asking Why it happens (what causes it to make such huge changes? faulty battery, faulty motherboard?), and What do I do to prevent it?
I didn't ask how does the % estimation system works, mainly because it's obvious?
And as I already said, I don't really have a problem with this happening while the phone is idle on the table let's say, the real problem is with real-time constant use (like surfing a lot, doing work stuff, playing) when I use it for a long time and the phone just turns off since it didn't have the time to re-evaluate its real battery status.
To make it simple, the phone doesn't realize it has more juice to give before it turns off on a non stop usage.
Back to my main question then -
How do I fix that?
Thanks.
Click to expand...
Click to collapse
I did answer your question: "When it detects it has been calculated incorrectly, it readjusts itself slowly, so it looks like it's going up."
It simply calculated it wrong, so it's adjusting itself. There is nothing wrong with any of your hardware nor software.
It is not a problem, and therefore it requires no fix.
NuclearBastard said:
What should I do?
Click to expand...
Click to collapse
It's good news. You can forget about where you put your wallcharger.
Elluel said:
I did answer your question: "When it detects it has been calculated incorrectly, it readjusts itself slowly, so it looks like it's going up."
It simply calculated it wrong, so it's adjusting itself. There is nothing wrong with any of your hardware nor software.
It is not a problem, and therefore it requires no fix.
Click to expand...
Click to collapse
Oh man. you're totally not catching my drift.
I realize WHY the percentage is going up, what I don't understand is WHAT causes it to eventually misread the actual mA that's left.
And again I say - ofcourse it's a problem. and OFCOURSE that something is going wrong.
Take it to a more extreme scenario - I could use the phone non stop from 100% to 0, only to truly figure out eventually that the battery has atleast 30-60 minutes left in it.
The phone misreads the actual amount of power it still has. even if it only corrects itself by +1% it's still a problem.
Clearly that's not the case, when you see I got a +~11% in about an hour. it's a much worse problem. An easy ~20 minutes of use before the phone shuts itself down, WASTED.
NuclearBastard said:
Oh man. you're totally not catching my drift.
I realize WHY the percentage is going up, what I don't understand is WHAT causes it to eventually misread the actual mA that's left.
And again I say - ofcourse it's a problem. and OFCOURSE that something is going wrong.
Take it to a more extreme scenario - I could use the phone non stop from 100% to 0, only to truly figure out eventually that the battery has atleast 30-60 minutes left in it.
The phone misreads the actual amount of power it still has. even if it only corrects itself by +1% it's still a problem.
Clearly that's not the case, when you see I got a +~11% in about an hour. it's a much worse problem. An easy ~20 minutes of use before the phone shuts itself down, WASTED.
Click to expand...
Click to collapse
What causes it to misread/recalculate could be one of many things.
For example:
Lets say the defined average battery usage calculation for when data is on is a value of "10 per minute" (for explanation purposes).
If you had a terrible data signal, it would use more battery, and if you had a perfect signal, it would use a bit less.
Lets say you had an absolutely perfect signal, that actually really only used 5 per minute. The calculation would then be incorrect as the device realistically used up less battery than calculated, possibly causing it to readjust itself after a while.
Of course the above is just an example, and it could apply to many other things together (screen, CPU, GPU, signal, WiFi, usage, GPS, etc). This happens on every single device and there is no way around it. If anything, it is causing you to get MORE usage out of your battery, not less, since it is increasing the percentage value as per recalculation. If it did not recalculate, and your device realistically used less battery than the calculation thinks, then your device would shut off earlier, no?
This also applies vice versa: if your device used MORE battery than calculated, it will drop the percentage when recalculating to make sure it shuts off before the battery would be damaged or even completely dead/unusable/un-rechargeable by being physically drained to 0%. Your device is also purposefully shutting itself off a slight bit prematurely to prevent this (this is also why you should not constantly attempt to turn on the phone when it shuts off at "0%").

Battery draining insanely fast

Hi
All of a sudden my battery started draining rapidly. See the attached screenshots for ref. I thought maybe it was a software bug since it started happening 2 days ago. I tried booting into the safe mode and the fast drain didn't stop. I also did hard reset with same result. At this point I'm thinking about getting new battery. Just wanna see if xda community has any tips if maybe I've missed something. It's just strange that this sudden degradation happened overnight.
Obviously, that draining is not normal.
In the upper left corner there is a warning that some app is running in background.
When you did the hard reset also you did a restore from some backup? Is the device warm/hot?
Sometimes it shows carrier utility or people apps running in the background. I restored from Google backup (forgot to mention in the OP). Device isn't hot at all.
i stared clean with LeeDroid ROM (had original Sprint ROM on) after wiping the data and the fast battery drain remains. at this point i'm going to replace the batter since it's not a software issue.
I'd definitely say your battery has shat itself. I'd also try something like gsam or battery info in *#*#4636#*#* to see the health of your battery. I'd be interested to know if it reports it as "good" health
It's strange but the standby seems to be better now whereas it was going fast before. Thought maybe it 'fixed' itself, however during a phone call (4min) I lost %3. That's definitely not normal 4636 is not showing any battery info. Can't find anything in gsam showing health status of the battery. Is it in pro?
If the battery drains fast during calls can be due to poor/weak network reception (the modem tries to maintain the best quality and scans the network over and over).
3 sot with 50% (or little more) battery left is a good value, in my opinion.
Oh, when recoveries are made due to some problem is better to not restore from backups. In that backup can be the app or setting that is causing the problem.
Anyway, with the last google play services (14.7.99) I also have noticed a bit more drain during standby.
Sounds like you need to replace it
yaboc said:
Hi
All of a sudden my battery started draining rapidly. See the attached screenshots for ref. I thought maybe it was a software bug since it started happening 2 days ago. I tried booting into the safe mode and the fast drain didn't stop. I also did hard reset with same result. At this point I'm thinking about getting new battery. Just wanna see if xda community has any tips if maybe I've missed something. It's just strange that this sudden degradation happened overnight.
Click to expand...
Click to collapse
I have about the same issue. The battery is draining too fast and it's very noticeable when idle, even when idle in safe mode + airplane mode it loose 20% during an 7 to 8h night. I tried all htc nougat and oreo official and unofficial roms and nothing fixed the problem.
I also used the htc diagnostic tool to determine whether my battery is "good" or not and..... according to the diagnostic tool it is "good". Notice that according to diagnostic tool the battery is defective only if it goes from 100 to less than 75% during the test. Mine goes from 100 to 93 during the test which consists in showing a kind of dark grey screen at full brightness during 1 hour.
Even with a battery rated as good I decided to sent my device for repair because it was not good.
I received the device back and it has not been repaired because it passes the diagnosric tool test. test.
So i'll replace the battery myself as soon as i'll receive my new battery.
I suggest you to run the diagnostic tool test and if you get a decrease from 100 to less than 75, they should repair it under warranty, if not, suggest you to replace the battery yourself or pay somebody to do it for you.
deadlynounou said:
I received the device back and it has not been repaired because it passes the diagnosric tool test. test.
So i'll replace the battery myself as soon as i'll receive my new battery.
I suggest you to run the diagnostic tool test and if you get a decrease from 100 to less than 75, they should repair it under warranty, if not, suggest you to replace the battery yourself or pay somebody to do it for you.
Click to expand...
Click to collapse
I already ordered the battery and will do the replacement myself if the wait times are similar to those of screen replacements. Plus everything points to a bad battery so another test with official app is pointless. Sounds like we both will be doing the swap ourselves.
So I put new battery in and the drain seems slower than before and the charging is not erratic (jumping). When I was removing back cover the black layer came off so I figured it'd be good time to try clear cover mod . I like the look but unsure if anything will interfere with the radios and such due to the missing protection.

Google Pixel 1 battery troubles

Hello all, so the original battery on my Google pixel, almost 3 years old, went to complete hell. It turns off in about a minute once unplugged, despite 100% battery life. So I went and replaced it with two Amazon bought batteries. The first one (definitely not OEM) had the same issue but my pixel would at least last about 10 minutes of regular use, unplugged, before shutting down. So I thought it might be the battery but the second one has the exact same issue. The second one at least looked like OEM with the exterior but since it came from Amazon, it's not 100% certain.
The problem is that the phone charges very fast, like 100% in less than 15 minutes and then discharges 10-20% in just a few minutes. If I last below 70% that would be out of the ordinary.
Is it possible that it's not a battery issue but maybe a different issue? A friendly person on another forum suggested that my core or graphics IC is overheating, attempting to throttle down; and then just shutting down when it looses the battle. Which makes absolute sense since the phone mostly shuts down when I'm playing games on my phone and usually turns off just under 80%.
I also found out that a recent google play store version was found to be the culprit for the extensive battery loss for other folks. Could this also be reason?
Are there any tests I could do to further determine the actual cause?
Thank you.
Two ideas:
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
But you already tried that I guess. So maybe somebody else got another tip for you.
do you try flashing stock image? maybe the battery cache is in trouble
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
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Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
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I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
do you try flashing stock image? maybe the battery cache is in trouble
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Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
All these complaints sound like power supply issues.
Use the phone while it's in the charger, and there's no overheating/throttling/shutdown, right?
toucan said:
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
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Click to collapse
Unfortunately, I did not find a solution. After replacing the battery twice I pretty much resigned to my fate. I'm going to hold out until Pixel 4 comes out.
Once fully charged, I could use my phone for browsing or watching videos for about an hour before I get to around 30-40%. Then I could leave it unplugged all night and wake up to my battery at 1%. It actually stays that way for a bit.
However, if I use my phone to play any games, I could only use it unplugged for about 10 minutes. My phone will power down without fail at 80% or below only when I play games. Weird thing is, whenever I power it back up, my phone will be 1% but despite that it could last quite a while.
As post-mortem mentioned, I could use my phone while charging without issues so maybe it is a power supply issue, in which case, I have no idea what I could do.
When it's not plugged in to a charger, the only power supply is the battery. Hence, I feel that even your "new" battery is not new.
So a little update all. I updated my phone to the latest Android 10 patch and the battery life has gotten significantly better. It's still not enough to last all day but it can last probably 6-8 hours with minimal use. If I use it constantly, it might last two hours.
I am no longer tethered to my charger when playing games, which is really good news and all the prior issues with the phone shutting down ~80% is gone.
Perhaps the previous Android patches contained faulty code?
I would do fresh install and see if problem resolves. Fresh install fixes all sorts of software issues.
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
JoeHockey said:
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
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Factory resets didn't help my old issue. Updating to the latest Android os helped immensely. As stated above I no longer have the initial issues. I estimate I now have about 70-80% capacity, which is not bad at all considering I bought my battery through Amazon for around $20.
I thought if you got your battery replaced at ubreakifix, then they are obligated to fix your issue or refund you your money.

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