Black Screen! - AT&T, Rogers HTC One X, Telstra One XL

First of all, I wanna say HI to all, cuz NOW am a REGISTERED MEMBER, here on this greate forum!
Secund, thanx to all u out there working ur best, to make it easy for us helpless hehe
Now to the subject!
Got a One X that does not start like it should. I think its something I can solve with my two hands, and hopefully not something too hard for me, to send it to some hardware fixer in some factury?!
The following things happens when I PRESS THE ON/OFF-START-button!
1- The red-charging-light turns OFF
2- The phone vibrates.
3- The red-charging-light turns ON
2- HTC Sync starts, and even "folder options" by Windows 7, there I can select to view whats on the memory, like a USB-stick.
And thats it. The screen remains black. Even in a darkroom, there were no light on the screen at all.
The phone is about a year old and I dont think its broken at all. But its the first time a phone is going black-screen on me, so dont actually know what or how to do.
Thats why I turn to u guys, and hope that you can help me in the right direction!
Big thanx from me and especially Iraq & Sweden!

Yunyii said:
First of all, I wanna say HI to all, cuz NOW am a REGISTERED MEMBER, here on this greate forum!
Secund, thanx to all u out there working ur best, to make it easy for us helpless hehe
Now to the subject!
Got a One X that does not start like it should. I think its something I can solve with my two hands, and hopefully not something too hard for me, to send it to some hardware fixer in some factury?!
The following things happens when I PRESS THE ON/OFF-START-button!
1- The red-charging-light turns OFF
2- The phone vibrates.
3- The red-charging-light turns ON
2- HTC Sync starts, and even "folder options" by Windows 7, there I can select to view whats on the memory, like a USB-stick.
And thats it. The screen remains black. Even in a darkroom, there were no light on the screen at all.
The phone is about a year old and I dont think its broken at all. But its the first time a phone is going black-screen on me, so dont actually know what or how to do.
Thats why I turn to u guys, and hope that you can help me in the right direction!
Big thanx from me and especially Iraq & Sweden!
Click to expand...
Click to collapse
OK, so it's starting like it should but black screen....
Try this - power your phone off then hold the volume down and the power button at the same time. Should start you up on a white bootloader screen. If you don't see the white screen, it's probably a hardware problem with your screen itself :crying: Do you still have warranty?

The "black screen" issue is a fairly common hardware problem from all accounts. It happened to me this past weekend. It's not clear what causes it, but a lot of people have experienced it.
I got AT&T to upgrade me early to a One. I've been fooling around with my One X, but nothing has solved it. I ran the 3.18 ruu on the chance it was a software issue, and it made no difference.

Game Over!
iElvis said:
The "black screen" issue is a fairly common hardware problem from all accounts. It happened to me this past weekend. It's not clear what causes it, but a lot of people have experienced it.
I got AT&T to upgrade me early to a One. I've been fooling around with my One X, but nothing has solved it. I ran the 3.18 ruu on the chance it was a software issue, and it made no difference.
Click to expand...
Click to collapse
Hello again and thank you for your answers.
I'm really disappointed with this phone. I did not know it would be difficult and so complicated.
It's not even used much and now dead?!
I've tried everything now. Read through many forums and especially on XDA. Tested with different combinations of keys, installation of RUU and even tried to open it and see what the problem is ... BUT NOTHING
Why should this happen to this phone / model?
Always had HTC and never seen anything like this. Really disappointed: (
That said, I have not been able to solve this problem, but many thanks to you for taking the time to respond and give me tips.
Thanks / Yunyii

try putting pressure on the left side of the screen, near the edge, see if it flickers on at all. If so, it could be a loose cable.
Sent from my Sony Tablet S using xda app-developers app

Related

Cant Align Screen! Please!

Hi,
My friend gave me his device and ask me to upgrade it, I already read everything n download the ROM n done upgrade the device.
Now my biggest problem is I cant align screen. I tried n tried many times but still same.Got any idea or solution for this problem???
Thanks everyone! Thanks
I tried upgrade using ROM from t-mobile.nl and the one from here but still same....
no one got any idea or got same problem too???
HI
One of my friend had the same problem. When trying to Align Screen, same screen appears again and again.
I tried Upgrading to New ROM still same problem.
Final Solution: I replaced the Touch Screen, Now there is no issue.
So Friend, This is and expensive solution but this is the only solution...
Your case may have some crap making contact with the screen. Before replacing your screen, read the hermes thread on using a business card to clear the crap and fix the screen. If it doesn't work, and you've tried hardreset/new rom, you are probably better off buying a new phone.
You could replace the screen, but it might not be cost effective.
I could probably disable the align screen settings for you, but if the screen is misaligned anyway, the phone is probably of no use either way.
V
I still keep trying, hope got the solutions soon....
Thanks everyone!

Software gone crazy on my C600. Please help!!

Hello there,
I'm by no means an expert with mobile phones, but was recently given a C600 and having done some research on the net managed to unlock the phone myself.
However, although the phone was working fine with an O2 prepay sim card for the past few weeks, it has now decided to have what can only be described as a 'fit' every time i try to use it.
Half the time the three colured screen comes up when i turn it on, which says tornado, and a series of numbers, and then when i can get the phone switched on properly, half the time some of the buttons refuse to work, and the other half the phone will decide to flip between the earpiece volume setting screen, the camera, and the voice command thingy, when all i am trying to do is to text my mate to see if he wants to go for a beer!
Needless to say i haven't had a beer for the last two days, and am a little annoyed about being constantly outwitted by a mobile phone, so i decided to come to the experts for help.
Thanks to anyone who can help me resolve this issue!!
thanks guys, i clearly came to the right place here!
great.
what rom did you install on your tornado?
pabs1980 said:
thanks guys, i clearly came to the right place here!
great.
Click to expand...
Click to collapse
Wow you waited whole hour and a half before you gave up to wait for an answer, LOL.
PS
Your problem is cammera button - its half stuck so you need to clean it.
gr8 said:
what rom did you install on your tornado?
Click to expand...
Click to collapse
didn't change the rom at all as i heard that the new one was no good, its as it came out of the factory...
however, the toggle button is now not responding at all as with many other c600s from what i can tell on the net, so i may have to install the new rom anyway and hope that solves the problem.
i have a feeling that i will have to go through the entire process of unlocking the phone again when i have installed the new rom also, i'm starting to wonder if it is worth it....but i do really like the phone so it would be a shame to give up
thanks a lot for the help, if anyone else can help please post...
thanks
bllohin said:
Wow you waited whole hour and a half before you gave up to wait for an answer, LOL.
PS
Your problem is cammera button - its half stuck so you need to clean it.
Click to expand...
Click to collapse
25 and a half hours, but sorry for the impatience its just very frustrating to not be able to use a phone when i have no spare.
i'm pretty sure the problem runs a little deeper than the camera button but i'll give it a try.
thanks

HTC touch2 turns off automatically and have to remove battery to start again

HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Bad contact between battery and phone? Try to clean it.
battery connection is OK
kuby said:
Bad contact between battery and phone? Try to clean it.
Click to expand...
Click to collapse
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
khizerjalal said:
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
Click to expand...
Click to collapse
Have you installed a program that could trigger the reboot? Maybe try a hard reset times when nothing else helps ...
HI, i tried removing all the software that i installed before, and i also tried doing th hardSPL. but problem remains .
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Actarus37 said:
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Click to expand...
Click to collapse
HI,
Are you sure that new battery will solve the problem? actually have have gone through a couple of blogs and problem solving discussions over internet and they say that even the battery is replaced, the problem still remains. i am still not sure what the problem is
man your English is Excellent , i am from Sweden, happy neighbor
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
pedrera said:
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
Click to expand...
Click to collapse
HI,
thats interesting, i guess there are lot of problems with this cellphone, but in my case i am sure that the sim is good to go. though i will test it with other sims aswell, thanks.
khizer jalal
khizer-jalal.blogspot.com
HI, Itried with diffferent sims, still samee problemmmmmmmmmmmmmmm
this problem is really getting off my nerves now
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proven to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
garret_fun said:
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proved to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
Click to expand...
Click to collapse
its so good to read a positive hope message . I think its a problem with specific manufacture serial numbers as there are a lot of people like me having same problem .
Well I will try changing the battery then. Lets see how it goes. I will post the update after chaging the battery
thanks a lot buddy.
Have a good one.
/ Khizer
[email protected]
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Problem Solvedddd
khizerjalal said:
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Click to expand...
Click to collapse
HI, I have the new battery now. And works perfect. Its 5 days now and now turn off anymore.. Vuhuuu...
hello everybody!! i have the same problem!! i will try to change the batery..but i also have noticed that the phone turns off only when i connect to simple 2G network. When i connect via 3G or H it works fine.
George
I had the problem and I logged a problem ticket with HTC Service center at Malaysia..
Subject: HTC Touch2 Self-Power Off intermittently and unable to power on again via the Power button.
Desc: My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! Secondly, the phone was intermittent "freeze" when charging with power adapter. For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time. I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off.. yet it did not resolve the problem. [ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and changed the 2nd motherboard. I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now
gooddd
Hey good that you fixed it somehow. At the time i was having that turnoff problem thing, i really felt like ****, but after reading your message, i feel better off
I start to hate HTC. %80 o HTC having same problem around
Yeah man...so truee...But after battery replace, it works perfect
khizerjalal said:
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Click to expand...
Click to collapse
u must have installed srs hd wow... remove that and insted use hd tweak to increase volume...srs hd makes the error///

No screen (black) but has sound MIUI update

Hi, I'm new here so don't know if i'm posting this in the right place but here it goes... Ok i gave my HTC Inspire to a friend to install the MIUI ROM to it. Afterwards it was running smoothly and had no problems with it. A few days later my Inspire notified me that it had an update to the ROM. At first i wasn't sure to install it because it is a custom ROM and not the default one, but did the update anyways through the phone. Again, the phone worked normal all day, but at some point the screen started glitching untill it turned completly off.
The one strange thing is that the phone seems to function normally because when charged and "turned on" i can hear the sounds and notifications(like email, text and app notifiactions). Also when i connect it to my computer, it recognizes the device.
That happened about three days ago and I have not been able to discover what really is the problem and how to fix it. If there's anyone that could help me i would REALLY appreciate it.
Thanks in advance,
Marialo
most likely was a bad update.
You should boot into recovery and reinstall miui everything should be back.
Keep in mind the devs have to set miui for each device, chances are you updated to the wrong base.
That's what i thought but can't boot into recovery because i can't see the screen... Any advice on that?
Btw, thks for the quick response
Try shutting off the phone completely and booting into your bootloader the old fashioned way by holding down the volume down key, press power, and release volume down once you see the bootloader screen.
If your screen doesn't work during that, you may have a hardware problem on your hands.
Ok thanks; will try that then.
marialo said:
Ok thanks; will try that then.
Click to expand...
Click to collapse
or while the phone's on, if you have ADB installed - open a cmd prompt and navigate to where ADB is and type "adb reboot recovery"
Yup try what they said that should work. If not ruu the ruin and really root
sent from the dark obelisk
Ok, tried with the volume and power button, but nothing happened. Thanks for the advice, but I'm kind of new with all this and don't really know how to do the other stuff that you guys told me to do... :S Should I get someone that knows a bit more or is it something that i could do with a little info. from the internet?
anudist said:
Try shutting off the phone completely and booting into your bootloader the old fashioned way by holding down the volume down key, press power, and release volume down once you see the bootloader screen.
If your screen doesn't work during that, you may have a hardware problem on your hands.
Click to expand...
Click to collapse
I don't know if you would know but... If it were hardware problems; you think I could claim that to htc? Since the phone hasn't had any accidents or anything... :/
marialo said:
I don't know if you would know but... If it were hardware problems; you think I could claim that to htc? Since the phone hasn't had any accidents or anything... :/
Click to expand...
Click to collapse
If its rooted warranty won't cover this. Get the ruu (stock exe) from the HTC support site and run it. If the phone still has a black screen after its been returned to stock then the problem is hardware related
sent from the dark obelisk

Touchscreen doesn't work for first few seconds

This was one of the similar threads found, but it didn't give me a solution. I messed around with the different CPU governor's but none of them solve my problem. When I unlock the phone, it doesn't respond well to my touch for a few seconds. I'm using CM10 and I've never had this problem before. It only came up recently when I replaced my lcd and digitizer because I was having touchscreen problems. Now the problems are mostly gone except at the lock screen. I've tried 3 different roms (one was a Sense 3.6 rom) and they all had this problem. Outside of the lock screen, it mostly worked well except inside the "phone app" in the sense rom. I called someone and they didn't hear it ringing, so it went to voicemail. I didn't want to record a message so I pressed end call like 30 times but it didn't work until i took out the battery. It happens in CM10 too, but its not as bad, usually ends the call after the 3rd or 4th time.
To troubleshoot the problem, I turned on "Show touches-show visual feedback for touches" under Developer options. I also made this video so you guys can see what it looks like.
Ir0nMa1deN said:
This was one of the similar threads found, but it didn't give me a solution. I messed around with the different CPU governor's but none of them solve my problem. When I unlock the phone, it doesn't respond well to my touch for a few seconds. I'm using CM10 and I've never had this problem before. It only came up recently when I replaced my lcd and digitizer because I was having touchscreen problems. Now the problems are mostly gone except at the lock screen. I've tried 3 different roms (one was a Sense 3.6 rom) and they all had this problem. Outside of the lock screen, it mostly worked well except inside the "phone app" in the sense rom. I called someone and they didn't hear it ringing, so it went to voicemail. I didn't want to record a message so I pressed end call like 30 times but it didn't work until i took out the battery. It happens in CM10 too, but its not as bad, usually ends the call after the 3rd or 4th time.
To troubleshoot the problem, I turned on "Show touches-show visual feedback for touches" under Developer options. I also made this video so you guys can see what it looks like.
Click to expand...
Click to collapse
Take a look at this thread, maybe it helps. I would say update your firmware to 3.33, and try cleaning and pulling out the gray pin on the back of the phone. Hope it helps
Did you replace the digitizer yourself? If yes, I'd go back and make sure nothing is wrong. Make sure everything is properly put back together. Hope this helps. best wishes.
Sent from my HTC Sensation using xda premium
realsis said:
Did you replace the digitizer yourself? If yes, I'd go back and make sure nothing is wrong. Make sure everything is properly put back together. Hope this helps. best wishes.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
I did replace it myself and I think that's probably the problem but my dad is refusing to help me take it apart again. We're going to go to a cell phone repair store to see if they can give us some advice, then he'll probably agree to open it up again and see what's going on.
Ir0nMa1deN said:
I did replace it myself and I think that's probably the problem but my dad is refusing to help me take it apart again. We're going to go to a cell phone repair store to see if they can give us some advice, then he'll probably agree to open it up again and see what's going on.
Click to expand...
Click to collapse
It looks like you've opened 2 treads for the same problem, so here's what I answered you earlier - http://forum.xda-developers.com/showpost.php?p=34955821&postcount=3
Ah yes, I made some new discoveries since then and I forgot to check on that thread so I ended up making a new one. The digitizer/lcd I bought is supposedly new, and it's the one that says HTC in the middle (no T-Mobile logo on the side) I'm updating Cyanogen Mod to the newest version and flashing new firmware, so if that doesn't fix it then that'll rule out software issues. After that, I'll re-install the lcd/digitizer and see if I can get it to work.
Also, you said "when you change displays it's never the same as the original" I've been looking through hundreds of forums and many people have successfully replaced their screen only for the problem to come back again a few weeks later. I'm thinking it has something to do with static buildup caused by third-party batteries or chargers, as seen in this thread that i forgot to mention. I've changed my charger so all that remains is taking apart the screen again.
Thanks to dennis8, my screen is now fixed. He linked me to this thread and it worked right away after that. Finally my freaking phone works :laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Ir0nMa1deN said:
Thanks to dennis8, my screen is now fixed. He linked me to this thread and it worked right away after that. Finally my freaking phone works :laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Click to expand...
Click to collapse
glad for you man:good:

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