[Q] TF300t does not boot - Transformer TF300T Q&A, Help & Troubleshooting

Hi guys I have had my TF300 for about 9 months now, and it has been working well until a few days ago.
Right now, I can't get the tablet to boot up at all, apart from some minor things, there is no sign of life.
After looking around I have tried several solutions with no luck.
I have tried holding the power button for about 2 minutes.
Cold boot (holding both vol down and power for about 20 seconds)
Charging via the regular charger
Charging via a regular USB charger (for around 10 hours)
Charging via a computer
The few lifesigns I have seen from the tab is that the battery indicator on the sleep button, as well as the fact that windows detects the tablet when I connect it. When I connected it the first time after the crash, windows tried to install drivers for it but failed, now I only get the "device disconnection sound" and some other sound that I have never heard before about 20 seconds after I plug it in.
So, what could be the cause of this. A few days ago, I brought my tablet to school because I needed it for programming. My teacher wanted to take a look at it but failed to put it in the dock properly. It fell from about 10 cm which shouldn't cause any problems. However when we tried to use it with the dock, something was wrong. The tablet didn't detect the dock until we restarted it. So everything was fine.
The next day, I had the tablet in my bag, and my friend (not knowing about it being in there) droped my bag from about 20 cm. Again nothing that should be a problem. However, when I went to turn on the tablet a few hours later, it didn't start at all.
So, should droping it from 20cm realy make the tablet break?
Also, im running the latest official android version from ASUS. If any of you have any idea what may be wrong or how to solve it, I would be grateful.

Sounds like a loss of connection inside. The jolts prolly rattled something loose. If you feel comfortable, take it apart and take a synopsis.
Sent from my SGH-T999 using Tapatalk 2

Related

[Q] Bricked --> Battery Drain

Hi all,
So my transformer is bricked... completely been trying hard reboot, APX mode, holding power button, HDMI output the list goes on.
My only final resort is what I've read is draining the battery down and trying to recharge it? (Just need some confirmation here please if possible).
I've kept it in the dock, what I've noticed is, in the morning it was green LED now its gone to the amber so something is draining the battery I"m hoping I can get this down to 0.
How long do you guys think with both dock + pad and most likely on standby. Not too sure of the issue here
Anyway, I'm really reluctant to send this back to Asus RMA because in short:
1. First time I sent it, it got returned like a squeaky box. Every where you held it you heard a creak like it was about to snap. They didn't fix some things, and more dust ended up in my camera lens... + had to pay postage..
2. Half fixed, came back with wrong firmware (TW --> US). Could never update ever again, so microsd card updates FTW. No way was I planning on spending an extra month sending my TF back and forth... I paid extra to get the first batch B40 lol.. They replaced everything inside my TF motherboard, screen, Inside LED!?, buttons. Close to the works..
This happened right after I upgraded to ICS, it was the US stock rom booted up fine. my apps were updating, and as everyone else was saying about how some apps caused ICS to slow down I wasn't aware so I thought I would shut it down and power it back up. Since then it's not been able to come up ever again... Any suggestions?
What do you think?
Thanks in advanced.
One other thing, could someone check.. when tablet is docked and OFF. Do the usb ports still work?
Right now, when docked but "bricked" I can still charge my phone via USB.. If someone could test this that would be much appreciated as that could at least eliminate that my TF's battery is dead, right?
get it off the dock, hold volup+pwr, count to six and leave it for a couple of days. You can test if it's empty when you plug it in your pc via the cable. If you get the device plugged sound it means there's still juice there - unplug and press again volup+pwr. when you unplug it from the pc the tab shuts itself down.
if you don't volup+pwr before you plug in the usb it won't turn itself on. but it turns off automatically at unplug, as I said.
after the battery is down, plug the tab to the charger. I don't have the dock so I can only speak about the tab itself. Don't know why, but it works for me everytime. Hope it fixes yours, then, if possible, root and flash something.
bigblondewolf said:
get it off the dock, hold volup+pwr, count to six and leave it for a couple of days. You can test if it's empty when you plug it in your pc via the cable. If you get the device plugged sound it means there's still juice there - unplug and press again volup+pwr. when you unplug it from the pc the tab shuts itself down.
if you don't volup+pwr before you plug in the usb it won't turn itself on. but it turns off automatically at unplug, as I said.
after the battery is down, plug the tab to the charger. I don't have the dock so I can only speak about the tab itself. Don't know why, but it works for me everytime. Hope it fixes yours, then, if possible, root and flash something.
Click to expand...
Click to collapse
Hi there,
Thanks, I'll that a try.
It's definitely charging and discharging, the battery brick is warm.. I've never had to connect my tablet to a windows PC. Today I did, it didn't make a sound.. Do I need to fully charge to be able to turn it on?
Normally not. I plug mine to the charger, I don't remember if it stats or I have to press power, when it boots the battery stays at 0% for several minutes.
Sorry for the late reply, did you manage to wake it? It's a long procedure of waiting mainly and can get annoying.
I'm still trying, earlier you had a thread about it poping up through the computer. What was the command you used in Linux?
Windows gives me nothign even when there was power in it.
Thanks.
Thank you sooo much!! It finally has powered back on, I hope this doesn't happen again.

[Q] Dead display?

A few days ago we had a fire drill at work where we had to stand out in the cold wind for about an hour or so (took my tf101 with me in my usual over the shoulder bag). When we got back in to the building, I had some time while waiting for the computer to boot up so I pulled out my trusty old tablet and lo and behold - it seemed like it would not turn on. I let it sit for a couple of hours, thinking the cold had something to do with it, but no go.
I plugged in the charger and let the tablet charge for about 4 hours - still no go. I could not get anything displaying on the screen - even trying to get into CWM - still nothing on the display.
At home, I plugged it in via usb to the computer (thinking it might be a charger issue) but come the morning the display still would not come on.
I CAN adb into the tablet - and I have pushed the stock image / recovery back to the tablet (in case it was a ROM issue) and it seems to have made no difference at all (the computer does recognize the reboots of the tablet). I am thinking this is an actual hardware issue and I may need to RMA it for a fix.
Opinions?
Addition:
Pulled the device apart VERY carefully - found nothing that looked like it was unattached or broken

TF700 won't start up, DOA? Please help.

So, received my TF700T in the post today. Got all excited, went to start it up, and nothing....
Has been on charge for 3 hours now, and I still get nothing when trying to start it up.
The orange light near the power button is on, indicating the battery is charging, but no matter what I do, whether I hold the volume down with power, hold both volume buttons and power, it won't start up / boot.
The strange thing is, when I first tried to start it up, it wouldn't load, so I plugged it into power, and I got the ASUS post screen, then it turned off almost immediately (I presume as it had insufficient power). Since then, I have not even been able to get the ASUS post screen. If I hold the power button for 10 seconds, it will vibrate after 10 seconds, then nothing happens.
I have tried all the volume + power buttons described above, as well as trying to reset button.
Is the tablet DOA? Any suggestions for ways I might be able to get it started?
Try putting a pin in the pin hole above the HDMI.
crystalstylez said:
Try putting a pin in the pin hole above the HDMI.
Click to expand...
Click to collapse
Tried this already, and just tried again now. Nothing!
Its weird that if I hold the power button in for at least 10 seconds, at about the 10 second mark, the tablet vibrates, but nothing happens.
The charger light is now green on the tablet, and still nothing. Has been on charge for 5.5 hours now.
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
xRevilatioNx said:
Unfortunately, It sounds like a DOA. It happens. Good to know now then 6 months down the road.
Click to expand...
Click to collapse
This...
Exchange it.
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Return it!
I had exactly the same: on first boot it turned off after splash logo and I needed to use reset button to restart again.
long pressing just makes it vibrate but nothing more
And when it started, it crashed and rebooted all the time. Sometimes it went black and I had to reset it again
My replacement works perfectly, so yes it's a semy-DOA
mdemons12 said:
Haha, good old DOA. Mine took 6 weeks and the store gave up and just gave me store credit.
Click to expand...
Click to collapse
JB have the Infinity in stock now, so you can use your JB voucher towards that if you wanted
Thanks for the replies all, I'll send it off this morning and update once I hear back from the seller (the joys of international dealings).
Mine bricked with the same exact symptoms after a week. Worked flawlessly up to that point. Waiting on the replacement to ship...
Sent from my PG86100 using Tapatalk 2
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
eckka said:
The tablet CANNOT be charged via a USB port! Use the specific charger that came with the tablet. This will deliver the necessary 15V to the system to allow it to charge.
Click to expand...
Click to collapse
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
bezendra said:
then how come i managed to charge it the first time i plugged it to the PC? And even if so, that is not any handy at all. I will have to carry not only the usb cable but also the adapter with me for all times to be able to charge the tablet. That is not an issue for ipad as far as i know.
Click to expand...
Click to collapse
It's not a big deal. It charges to full within 2 to 3 hours. Put the darn usb and adapter in your bag pack along with your tablet. It's not like it's a size of a water bottle or something. Charging through the usb is not ideal since it trickle charges and will take forever. Charge it through normal means first and see if it can hold a charge through your everyday use. If it does then your good to go. Then try charging again through pc. Honestly with the tablet keyboard combo you won't have to worry about not having enough battery life to last you the whole day regardless of what you use it for.
Brought to you by Samsung Galaxy S3
Did you get it to work?
bezendra said:
hi,
I was gonna open a new thread since my problem is based on charging but this thread pretty much is for the same use.
I got my tf700t yesterday through a friend visit from US. It has been nearly 2 weeks since he got it and he never charged the tab since he wasn't much of a user. So yesterday he brought it to me (i'm in TURKEY btw) and the tab was working pretty properly. But it's charge was near %4 so i plugged it on to its dock and plugged the usb charger to the dock via my PC. I just saw on the tabs screen that its charging so i left it there for like 12 hrs since it was its first charge. Then after nearly 12 hrs later this morning, i disconnected the charger and saw that the tab was off. I tried to turn it on but just like cjhod1 says, I got the ASUS post screen, then it turned off almost immediately. Different then cjhod1's case, no matter i plug on the charger or not my battery led near the power button is off for all times. So i guess this means it doesnt charge at all which was operating properly 12 hrs ago.
Strangest thing is my dock doesnt charge either. I tried every possible combination but couldn't manage to get it done. Even more strangely, after a one hour charging with nothing indicating it's actually charging (the orange battery led is off for all times) it managed to get a %1 of battery charge and opened. It managed to stay on for 10 seconds and then shut down once more for all.
It seems like a battery problem but what are the odds to lose both dock's and the tab's battery after one charge. And now that i'm in Turkey, and as far as i know, asus doesn't provide an international gurantee but only for US, i can't seem to get any service here. Unless any solutions to this matter occurs, i will have to ship it to the seller that i got from the Amazon. Every suggestions or helps appreciated. Thanks in advance.
Click to expand...
Click to collapse
Hi Bezendra, did you get it to work? I have the same problem. I'm in Vietnam, and whilst the tablet charges just fine, the dock seems totally Dead on Arrival and doesn't charge (no light, nothing). Warranty isn't really an option here so I need to troubleshoot this exhaustively before giving up. Did you discover the problem?
Speculation: I remember a friend who visited here once, and their externally powered USB hard drive didn't work in certain houses. I think it depended on the type of voltage regulator in the house. Did you discover anything similar?

P6810 suddenly won't turn on

Anyone come across this? I put it on standby last night after reading a bit of my book on it, and it had around 50% power remaining. This morning, it was totally unresponsive; pressing the power button does nothing at all. I've charged it for 12 hours in the meantime.
I've done the following all with and without the power attached:
- Pressed and held power for 15 seconds through to a minute
- Pressed and held volume up with power to attempt to get into recovery for up to a minute
- Pressed and held volume down with powerfor up to a minute
- Pressed and held power while touching screen (read that one off another forum)
I guess potentially it could be on and in a crashed state and unresponsive to the power, so maybe in a weeks time when it runs out of juice, I'll be able to charge it and power it back up, but in the meantime, I'd welcome suggestions.
A few weeks ago I updated it to the official ICS build that was released, but did the update myself rather than using KIES, as KIES didn't even recognise my Tab's firmware original version. It's been absolutely fine before the update, and since. I only mention it because I've read about the Samsung build of ICS being prone to self bricking itself, but I couldn't determine what the symptoms of this vulnerability were.
Thanks for any help offered,
Will
did you try connecting USB cable and plugging it into your PC? did u get any activity? can ADB recognize your tab?
I think your tab just ran out of juice and the battery's protection circuit has kicked in. Try taking it to an electronic shop and plugging in different chargers preferably one with an output more than 2.1 amps to kickstart the charging. Plug it in and wait till the charging animation starts.
Sent from my GT-P6800 using xda premium
Had the same problem while on holidays. Once the battery goes below a certain level, you won't be able to charge it through USB any more. Instead you need to use the wall charger.
I think it's bad enough that the 7.7 doesn't have a micro USB port, but things like that are just stupid and Samsung made a big mistake here. It don't think it's the same with the newer tablets though. It's also not possible to just buy cables or chargers for this strange Samsung port, so when you forget your wall charger at home at some point you won't be able to use your tablet any more.
As long as you charge with the USB cable early enough, you can avoid it though.
A few months ago I experienced the same thing, the Tab just wouldn't turn on anymore.
I tried all there is without any luck.
Contacted amazon and they replaced it with a new one in less than 48 hours.
So far not Problems with the new device.
I have the P6800 and this morning I took it off charge. Put it into standby and only used it for about 20 mins then left in standby all day. It had about 95% remaining when I did so.
Picked it up this evening and the lower left area of the screen was warm and it would not switch on. Didn't think of the ADB idea but will try this next time but I had to reset it and when it powered on tonight after the reset, it was down to 15%. Within about 2 mins of checking stuff it was down to 3%.
Something is running when it is in standby but as I can't switch it on I can't check with BetterBatteryStats or CPUState to know what is wrong.
It does this every day. I am tempted to do a factory reset and reinstall only limited software.
Dave...
I see this thread is a little old but this has just happened to my P6810 too. A pity nobody reported back what the end result was.
My device had at least 95% battery last night but today I can't get it to respond at all, I've tried the wall charger and still nothing.
Anything else someone could suggest for me?
Edit. I tried getting anything from it connected to my PC but it couldn't find a device there. However I then tried it on the wall charger again and now get a blue battery icon, quite big, with a five step animation indicating that it is charging.
No idea how it went flat as the battery on this lasts a long time assuming the screen isn't on. When it boots properly I'll have a look at what the most recent apps I installed were as it has only done this once. Before this it has been perfect for the three weeks I've had it.
Cluey said:
I see this thread is a little old but this has just happened to my P6810 too. A pity nobody reported back what the end result was.
My device had at least 95% battery last night but today I can't get it to respond at all, I've tried the wall charger and still nothing.
Anything else someone could suggest for me?
Edit. I tried getting anything from it connected to my PC but it couldn't find a device there. However I then tried it on the wall charger again and now get a blue battery icon, quite big, with a five step animation indicating that it is charging.
No idea how it went flat as the battery on this lasts a long time assuming the screen isn't on. When it boots properly I'll have a look at what the most recent apps I installed were as it has only done this once. Before this it has been perfect for the three weeks I've had it.
Click to expand...
Click to collapse
This is the infamous Sleep-Of-Death issue that is randomly experienced by myself and other users here, usually happens when WiFi bugs out due to weak signal
TeeeJaay said:
This is the infamous Sleep-Of-Death issue that is randomly experienced by myself and other users here, usually happens when WiFi bugs out due to weak signal
Click to expand...
Click to collapse
hhmmm, interesting.
I was having trouble with wifi just before this happened. Both my GS2 and this have been claiming to connect to my wifi but aren't actually getting an IP address from it.
I can't remember if it was last night or the night before but I manually set an IP address, the signal strength is fine as my abode isn't very big.
After it has recharged I'll have a poke and see what I can find, thanks for the reply.
So my device seems to be working fine again. It had gone SO flat that the date and time were incorrect!
After I could power it on I had a look at Better Battery Stats and nothing looked wrong so I have no idea what happened. None of the apps I'd installed the day before it played up had long wakelocks and weren't running when I turned it off.
For reference they were:
My Tracks
MyTrails
Google Earth
AndSMB
I'd turned both of the GPS tracking devices off before I turned it off for the night.
It hasn't played up since but it hasn't been long so I'll see what happens.
Yeah, the sleep of death is incredibly annoying. Honestly, the GTab 7.7 is a **** device. Samsung made way too many mistakes and won't do anything to fix it.
A similar thing happens to me every once in awhile. The way i check to make sure everything alright is to see if it boots into download mode. I just leave it plugged in for a couple hours and it eventually comes back on.
someth1ng said:
Yeah, the sleep of death is incredibly annoying. Honestly, the GTab 7.7 is a **** device. Samsung made way too many mistakes and won't do anything to fix it.
Click to expand...
Click to collapse
this is why my 7.7 is the last tablet/phone from Samsung i'll never trust them they are just bombarding the market with new devices and leaving the old ones to dust
^thats what I thought too but that gs4 is really tempting. I've heard worse about HTC in that regard anyways so that why I'm not going with the one.
Finally.. i bought Sony xperia Z.
I'll sell my galaxy tab 7.7. I.m very disappointed with samsung.
Sent From XPERIA Z
kishd said:
I think your tab just ran out of juice and the battery's protection circuit has kicked in. Try taking it to an electronic shop and plugging in different chargers preferably one with an output more than 2.1 amps to kickstart the charging. Plug it in and wait till the charging animation starts.
Sent from my GT-P6800 using xda premium
Click to expand...
Click to collapse
Unbelievable! ... this trick still works ... thank you very much for you help ...
^^ yo, this 'trickle charge' trick did NOT work on my (long) dead P6800... any other suggestions??
Quite strange because my Samsung GT-P6800 tablet was fully charged, it went completely blank dark as if it was off. To my amazement, SMS keeps dropping and calls kept coming in. Yet it is still as blank as though the tab was off. I pressed the power button and the volume up bottom for it to reboot. It rebooted without the screen coming up. It has been blank for two days now. What could be the cause? And what possible solution can be given?

[Q] - ASUS ME302c screen issue

This is more of a "What happened" rather than a "How do I fix this".
Device: ASUS MeMOPAD FHD 10 (ME302C)
Went to school, played on the Internet on my tab for awhile before starting homework. After I was done I found I had some time and wanted to watch some netflix. Pulled out my tab and found it unresponsive. Could have been dead but I know I charged it last night.
Been messing with it trying to get it working (held the power button for 1-2 minutes, tried plugging it in, sacrificing a goat, tried plugging it into my laptop to try and see if I will still recognize a drive). I resolved to let it charge overnight before attempting to pop the case and pulling the battery. Just before I plugged it in again I caught a flickering of the ASUS power up screen. I thought I might be a loose wire or something in the case so I started tapping and jiggling the tab to see if I would come back, but nothing. I come back to google what had happened and randomly the tablet is working fine now.
Big Question: What the heck happened? Little Question: is there anything I can do about it?
Thanks to anyone who can bring me any insight.

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