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[Q] No service - SIM does not support this network (TmoUS)

Have (2) Sensation 4G's. Today one of them went to No Service, and nothing I do will get it out of this mode. Flipped SIM's, housings, reflashed firmware/radio, and still get nothing. It popped back into service a couple times and then went back to No Service. Now the phone is getting warmer at the bottom (between SIM and screen) so I've pulled the battery. When I go to scan for networks, it shows T-Mobile and AT&T. If I select either one I get "Your SIM does not allow a connection to this network" or something to that effect. The SIM for this phone is fine in mine. I've found a number of threads with similar reports but none of them mention a resolution.
Main question, I suspect a dead radio in the phone or other hardware defect. Is there anything else I can try to resolve this before taking it in for service?
Thanks.

You may want to give the provider a quick call to make sure the SIM card was not removed from their account by accident. I had this situation happen when I needed to switch out a burned SIM card and the CSR did not put the new SIM into the systems.
Bar that... send it in for service.

If you are using a custom ROM, did you select the T-Mo US support when you flashed it?

No signal

Good day, today I dropped my phone don't know if it lost signal after this didn't notice until I tried to make a phone call but now there no signal, can't make or receive calls, I notice that at the bottom of the screen it shows my service provider name and next to it says no service so don't know it its hardware related or sim, do you think that if I reset the phone it might work again? Thanks. Right now can't test because I'm at work, but in general information on service it says disconnected
Sent from my Nexus 5 using xda premium

Flash stock with fastboot, if it's the same, it's hardware I'm afraid.

Thanks a lot did already, tried everything seems hardware related, noticed that it also lost nfc connection wondering rich part should I replace to fix it, if only has to do with antenna or the whole mainboard

The NFC radio and antenna are connected to the back cover. Try popping your back cover off and on again.
Dihantar dari Nexus 5 saya dengan XDA-Free mobile app

Thanks already did and nothing, could it be related to some other piece?

go to your dialer app and type in #*06*# and see if a number pops up (your imei number) (dont post the number here)

Did too, also the *#*#4636#*#* and checked if signal was turned on, tried sim in other phones works without problems, I noticed that nfc is not working too, guess it has to do with a piece of hardware as far as I know both antennas are in the back of the phone. Took it to service and they told me it has no problem physically, this is driving me crazy

Also checked that it has no reports of being stolen, imei seems correct and legit checked it also on a site to see if it's valid and its working, it starts with a 32.

My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.

ShiroZ31 said:
My phone wouldn't connect to any network after being in airplane mode on vacation for a week, acted like no signal - empty triangle instead of bars. I called my cell provider (T-Mobile) and after a new SIM and a factory reset they did something on their end because my phone was trying to connect to a tower that didn't exist. I'm a little fuzzy on what they actually did, but it worked. I actually had to do it twice over a couple weeks before it stopped giving me trouble.
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Click to collapse
thanks friend will have to go and check with them , dont know if its the same because my phone has no cell provider it accepts any sim you insert to it

Hello
Hello guys, I am on the same boat as Valholy described.
My phone fell on the ground from my hands. When I took the phone from the ground... it was still working(it wasn't shutdown nor restart), I only noticed that there was no more signal. Tried to restart/shutdown, factory reset, different sim card but no luck at all... As Valholy described it shows provider's name on the bottom of the screen, but there is no signal yet.. It seems like hardware issue. Any recommendation to fix this issue?
Did you fix your phone yet, Valholy?
Thank you

bump...
any help please.
thank you

[Q] Moto G LTE "No Service"

Hi all,
yesterday out of nowhere my moto g LTE lost all signal and instead is displaying "NO SERVICE". Iv'e tried reboot, soft reset, factory reset, removing and re-inserting the sim card, putting in another sim - nothing. the issue is not with the sim itself as I now have it in another device I have and everything is working great. anything I can do about this? tried searching for a solution but didn't find anything I didn't try already... the phone is quite new( ~7 months old) but I bought it while abroad and I'm not sure about warranty and such...
any help would be GREATLY appreciated

It normally does that when the phones been blocked by your provider.
You should ring them and double check it with them.
If not may be a dodgy antenna

I checked with my cell provider, and then re-checked my SIM with another device. everything was working perfectly. so the issue is indeed with the device =/ is there anything I can do about it? =/

I have the exact same problem, also tried factory reset and put on the stock rom, is it possible to change for a new antenna to find out if this is the real problem?

What do I do about sudden battery and SIM card issues?

I have a Samsung Galaxy S3 (SCH-I535) that I was trying to resurrect as a WiFi hotspot and found that I have a couple of issues here that I never had before.
First off, I've tried putting in different SIM cards trying to activate it and the crazy phone will not read any of the SIM cards that I put in it. Before anyone asks, I did make sure that the card was installed properly. It doesn't matter if I put in a Verizon or Straight Talk SIM card. Neither one works. I always get the pop up box telling me that I need to insert a SIM card even though I have already put one in.
Second issue that I have been having recently is that anytime I take out the battery in the S3 (either to replace SIM card because it's easier to replace SIM card with the battery out of it) or to put in another battery, I lose the current date and time in the phone. Always goes back to noon on January 1st. This one is just pure irritating to me.
These issues just came up in the past few weeks and I'm tempted to just chuck the phone if I'm not able to get these issues rectified. Any help I can get on this would be greatly appreciated.
Cindy

Sounds like you need to have the phone activated. Not sure about the SIM issue, but all phones get the time from the cellular network when they're powered up.

ScottDB said:
Sounds like you need to have the phone activated. Not sure about the SIM issue, but all phones get the time from the cellular network when they're powered up.
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Click to collapse
I've tried that but I still get the SIM Card message coming up even though I have inserted it. I thought that the phones get the time from somewhere and this week is the first time that I've had the issue with the phone losing the date and time once I change out the battery.
Cindy

For your sim issue this setting maybe help you
Goto Setting>More settings(in wireless and network tab) >Mobile Networks>Network mode
Tap on Network mode and Select this option : Global

SIM not detected after dropping phone

Hello! I've had the ONO (A0001) for about 3 years and it has been more than adequate for my needs. It has had a few drops along the way, but nothing terrible. Was always kept in a Diztronic case with screen protector. Been running the Resurrection
Remix ROM (Android 7.1.1) very stable since the start of the year.
However, after its latest fall (it actually landed screen first!), I've noticed that my ONO has stopped recognizing the SIM altogether. I've tried reinserting the SIM card, network reset, rebooting, cleared the 'Phone' and 'SIM Toolkit' app caches, wiped cache in TWRP, but to no success. Interestingly, WiFi still works. Attempting to access 'Cellular Networks' from 'Wireless & Networks' to change 2G-3G-LTE returns "com.android.phone has stopped" at every attempt.
Has anyone every experienced this before and knows how to fix it? I have a sick feeling that this may be a hardware problem.

xFalcon1986 said:
Hello! I've had the ONO (A0001) for about 3 years and it has been more than adequate for my needs. It has had a few drops along the way, but nothing terrible. Was always kept in a Diztronic case with screen protector. Been running the Resurrection
Remix ROM (Android 7.1.1) very stable since the start of the year.
However, after its latest fall (it actually landed screen first!), I've noticed that my ONO has stopped recognizing the SIM altogether. I've tried reinserting the SIM card, network reset, rebooting, cleared the 'Phone' and 'SIM Toolkit' app caches, wiped cache in TWRP, but to no success. Interestingly, WiFi still works. Attempting to access 'Cellular Networks' from 'Wireless & Networks' to change 2G-3G-LTE returns "com.android.phone has stopped" at every attempt.
Has anyone every experienced this before and knows how to fix it? I have a sick feeling that this may be a hardware problem.
Click to expand...
Click to collapse
Disassemble the device and reattach network antenna.Follow tutorials on Youtube for DIYs'.

Mr.Ak said:
Disassemble the device and reattach network antenna.Follow tutorials on Youtube for DIYs'.
Click to expand...
Click to collapse
Thanks. Will try that.

check ur network antenna

Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!

Nitramwin said:
Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!
Click to expand...
Click to collapse
I have a similar problem. I wanted to activate the SIM. I didn't have access to the SIM card number for activation. So I removed it to read the number. When I put it back in I started getting "not found messages". Turns out something happened to the SIM card tray, and the card slid off the tray and was stuck inside the phone! I finally got it out by bumping the phone against my hand.
I went through e-Bay and located a replacement as the original appears damaged.
Is your Macgivered solution still working? Have you gone to another phone?
Sent from my OnePlus 5 using XDA Labs

I just tried it & surprisingly it worked for me. Thanx
It worked for me
Nitramwin said:
Hi @xFalcon1986 I had a similar issue for about one year. This may or may not help but for what it's worth, here is my experience:
Only my home network sim card would reliably work. Recently, I was traveling and once again my roaming worked for a few minutes before the phone gave me the notification: sim not found. I decided that enough was enough - I needed to figure this out or get a new phone. When I removed the problematic sim and compared i to my old home network sim, I noticed that there was tiny bit of curvature on the card. Excited about the potential, I bent the sim that would go unrecognized within a few minutes. Turns out, the first time I bent it, the side I made concave was the wrong one. After the first failed attempt, I pulled the card out again and then bent it the other way. It didn't work either and hope was fading. Just to be sure, I bent the sim one more time - this time further than I thought healthy for the sim. Turns out those cards are quite flexible! Once I inserted the sim, the network connection returned and remained for at least 20 minutes. It then went unrecognized and so I bent it once again and everything continued working.
It turns out that I need to bend the sim card once per week but besides that, my phone once again recognizes the sim.
I have no idea if you went to another phone by now but give this bendy trick a shot. The metal contacts might just have been bent a bit too much one way or the other while the phone impacted the ground. Give it a try and let us know how it worked for you. Cheers!
Click to expand...
Click to collapse

Pack Leader said:
I have a similar problem. I wanted to activate the SIM. I didn't have access to the SIM card number for activation. So I removed it to read the number. When I put it back in I started getting "not found messages". Turns out something happened to the SIM card tray, and the card slid off the tray and was stuck inside the phone! I finally got it out by bumping the phone against my hand.
I went through e-Bay and located a replacement as the original appears damaged.
Is your Macgivered solution still working? Have you gone to another phone?
Click to expand...
Click to collapse
Hi! Sorry for the late reply but yes the solution is working great. Because of it, I'm still making use of my OnePlus One! I found that after the second week of bending, the sim card held the shape for about three months before I needed to bend it again.
Funny thing is that I initially also had my sim stuck inside the phone for some reason and getting it out was a real pain. However, with the bendy trick the sim had been working and I've had no trouble removing it when necessary. Hope you were able to figure something out. ?