The symptoms: SOMETIMES during incoming phonecalls Raphael rings (plays sound) but when I pick up the call, suddenly the phone sort of "mutes itself". I can't hear the person talking, nor can they hear me, even if I hang up and try later. The only thing that helps is a soft reset.
It's difficult to count the occurence, but I'd say like once a day at least.
I have already tried Hard reset, the phone is acting funny with only Advanced Config 3.1 and PHM RegEdit installed and a few tweaks applied (just Boost TFL3D performance tweaks and SMS conversation disabled)
I'm running stock 1.90.401.1 WWE FW, I have flashed a new radio version (1.02.25.31 Cingular) though.
Any advice/suggestion is appreciated.
Unless the new radio is giving you 3G, I'd go back to the stock ROM/radio combination and see if that works. I'm currently using the Cingular ROM/radio as well and I've never run into these problems, but that may be due to different hardware.
Thank you very much for a quick reply.
I'll try flashing the stock radio and will report back...
So, I flashed the original radio and it seemed for a while that the problem was gone.
Sadly, I must report that the problem is persistant as I had to restart my phone right now. When the "sound mute" thing happens I don't hear anything while answering phone calls (even though the phone rings normally!) and also when I try calling any number from my contacts including the operator hotline.
I really don't want to return the phone because I like it very much but having a phone which has problems with phone calls is kind of silly.
I'm at my wit's end.
Will anyone help me please?
I have a small update - today I was so desperate, that I tried flashing a custom ROM (namely DCS-TouchPro-v1.0 Hybrid) and the phone went bonkers right at the first incoming call. However, something IS different - now the phone is not silent but starts "buzzing" - making a long uninterruptible sound that lasts until reset.
Do you think I could have a HW problem?
I HAVE EXACTLY THE SAME PROBLEM!!!
I already posted a message in the "Issues" post of the Raphael Forum, but apparently no one had the same issue so far.
I did many hard resets (and installing gradually less things), it still bugs.
Currently the only tweak installed is the scorpion one to have 4 rows of icons in a menu.
My Raphael is behaving like this since 1 week. The bug occurs once or twice a day as well.
Anybody with some good IT experience has got an idea of what could be wrong with it?
Do you think it is more software related or hardware related?
Today it also crashed badly (grey doted screen and noway to make it work again by turning off. Had to soft reset).
PLEASE DO HELP US, because I'm using the phone for professional reasons and I'll really have to send it back if it keeps on bugging this badely!!!
I just sent a message to HTC Support.
Let's see what they say.
I'll post their response so those who have the same problem will know what to do.
Oh boy, I must say I'm glad not to be the only one with this problem, even though I never wish bad things to anyone.
While googling the problem, I found a few Diamond users with exactly the same symptoms, however most of them solved this by exchanging the device for a new one, so this won't help us much...
Me too, I was wondering if it was because I did something wrong with the phone...
But if I'm not the only it means that there is a problem with the phone itself.
Anyway I'll wait for the official answer from HTC...
I'll post their answer as soon as I receive it.
I'm actually quite curious what their answer will be.
But I wouldn't hold my breath for any miracle, so I'm preparing to send my phone to the service center to have them look at it...
Well.. that makes 3 of us then
at first i thought my symptoms are different, but Flippy confirmed they're identical.
http://forum.xda-developers.com/showthread.php?p=2611523#post2611523
I have to correct myself - I wrote that when the thing happens, the phone still rings, which is not true. It rings just the first time before the problem occurs, but then it's dead silent.
So it seems our symptoms really are exactly the same.
Told ya AntiProxy!
So we are indeed only 3. It is still ok, it means that there is only a very small proportion of of Touch Pro that have this problem.
Now let's only wait HTC's answer...
spoke to HTC support today.
not that i expected them to figure it out or have a solution at hand, but i figured what the heck.. give it a shot.
their solution?
hard reset.. the guy would swear by his daughter that a hard reset will solve it.
i just thanked him and hung up.. *sigh*
don't you just hate it when techsupport's solution to everything is a reboot or reformat.. when you know that's not the solution anyway!
Well, I tried already doing the "Clear Storage" through the settings -> system panel, but it still has got the same problem.
I'll give them a call aswell to see if by any chance I can get on the phone 1 person who will be able to provide us a better technical advice
Hard reset won't help, I've already done it like dozen times and it makes no difference...
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem. It is too early to start hoping, but I wanted to let you know - if you don't mind flashing your phone, give it a try.
Zillator, can you keep us posted for like 1 week?
If in 1 week the phone doesn't present again that problem I'll flash it as well (I didn't want to flash it because I wasn't sure if it could void the warranty). If during 1 week you don't have the problem again it'll mean that out initial ROM was defective...
Thank you Zillator and please let us know. (by the way when I'll call them tomorrow I'll ask them if flashing the ROM to a newer stock version voids the warranty).
Zillator said:
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem.
Click to expand...
Click to collapse
only thing is.. my phone is still running the stock ROM as it is!
AntiProxy said:
only thing is.. my phone is still running the stock ROM as it is!
Click to expand...
Click to collapse
AntiProxy, it might be a bug in the ROM we have in our machines. That's why maybe flash it could be the solution. Nevertheless I'll ask about the warranty tomorrow when I call them and let's see how it goes to Zillator.
If his phone doesn't bug for 1 week, there might be a big probability that the problem came indeed from our ROMs.
Guys, don't worry, I WILL keep you updated. I know how much the problem bothers me, so if there's anything I can do to help you, I will definitely do it.
In the end, that's why we are here - to help each other...
AntiProxy: is your stock ROM 1.90.405.1 WWE? Because mine was different (1.90.401.1 WWE) and I had the problem. Maybe Flippy_TK is right and the problem only exists in the 401 ROM.
I'll continue testing and we'll see...
Hey guys,
Just started to have this problem where the phone is always stuck with the speakerphone activated when i make or take a call. I've looked through the setting and i've searched through the forums with no answers. I did look through and saw that people with older models and older OSs have had this problem but no one yet with the skyrocket. As of now the phone is rooted on the stock rom with nothing crazy installed. The phone was rooted a couple of weeks ago and worked fine and then all of a sudden the speakerphone issue happened. I didn't update to the newest OTA update as well. Any answers would be great. If i need to return it so be it but i'm hoping there is an easier solution.
Thanks
JD
pulled the battery and let it sit for a bit and started it back up and it looks like everything is working now.
seems like a random bug
Hey everyone,
I have had the infuse roughly since it was released. Never really had any call isuues or anything. Lately however, about 90% of my calls end up dropping. Also, when i try to end a call, the phone kind of freezes and shows that the call has not ended, but it should have. The phone symbol shows up at the top or the status bar stays green... I have no idea what this could be attributed to. I have used different roms and never had an issue. My most recent rom is the Max Q Rom and everyhing was working fine then after a few weeks this calling and ending calls situation started. Tried reflashing the Rom, but problem is still present, dont really think it is Rom related.
Anyone have any input? I cannot seem to figure it out and my phone as a phone has become virtually unusable...
Thanks for any and all help!
Heuser1 said:
Hey everyone,
I have had the infuse roughly since it was released. Never really had any call isuues or anything. Lately however, about 90% of my calls end up dropping. Also, when i try to end a call, the phone kind of freezes and shows that the call has not ended, but it should have. The phone symbol shows up at the top or the status bar stays green... I have no idea what this could be attributed to. I have used different roms and never had an issue. My most recent rom is the Max Q Rom and everyhing was working fine then after a few weeks this calling and ending calls situation started. Tried reflashing the Rom, but problem is still present, dont really think it is Rom related.
Anyone have any input? I cannot seem to figure it out and my phone as a phone has become virtually unusable...
Thanks for any and all help!
Click to expand...
Click to collapse
Have never heard of that.... still have you tried a data and cache wipe in cmw? then install a rom on a fresh device? I know you will have to back up all your stuff but may be the answer.
Also try another modem may help. Im not sure since ive never experienced that but give it a try.
Heuser1 said:
Hey everyone,
I have had the infuse roughly since it was released. Never really had any call isuues or anything. Lately however, about 90% of my calls end up dropping. Also, when i try to end a call, the phone kind of freezes and shows that the call has not ended, but it should have. The phone symbol shows up at the top or the status bar stays green... I have no idea what this could be attributed to. I have used different roms and never had an issue. My most recent rom is the Max Q Rom and everyhing was working fine then after a few weeks this calling and ending calls situation started. Tried reflashing the Rom, but problem is still present, dont really think it is Rom related.
Anyone have any input? I cannot seem to figure it out and my phone as a phone has become virtually unusable...
Thanks for any and all help!
Click to expand...
Click to collapse
I can relate. I had the same exact issue a few days ago. I just flashed and didn't look back.. though I probably will eventually. Try Mitra, very good. I loved it. Experimenting with Caty's rom now. Good luck. Wipe/factory reset, wipe dalvik and fix permissions. Then flash. Let it sit for 10-15 before you start using it. Make sure it settles and gets used to, "it's native infuse guts," as EXPERIMENT put it.
I have not come across anyone else with this issue so im kinda nervous. Ive been on this ROM for about 2 weeks and this issue started yesterday. I have almost full bars, but i cant send or receive text, cant make or receive calls. I cant even check my voicemail... I have the Scv7 ROM, update 1, and the 1200oc update. I dont know what the issue is. Please, any help would be great. I love ICS but its about to go out the window...
NOTE: I noticed this after i woke up the next morning. Almost like the phone was in standby for so long (overnight) that something happened..?
jburke90 said:
I have not come across anyone else with this issue so im kinda nervous. Ive been on this ROM for about 2 weeks and this issue started yesterday. I have almost full bars, but i cant send or receive text, cant make or receive calls. I cant even check my voicemail... I have the Scv7 ROM, update 1, and the 1200oc update. I dont know what the issue is. Please, any help would be great. I love ICS but its about to go out the window...
NOTE: I noticed this after i woke up the next morning. Almost like the phone was in standby for so long (overnight) that something happened..?
Click to expand...
Click to collapse
Please post this in the SCV7 thread. they will be able to help you better over in that thread since it is dedicated to that ROM, plus the dev who built that ROM checks that thread as well.
I have been flashing roms and messing with stuff on my Galaxy s2 for a few months and haven't had any problems. So I decided to get my son the Nexus S. We have had it since July. When we got it it was running Gingerbread. I updated it to 4.0.4 without rooting from a thread on XDA. Everything has been working fine till a few weeks ago. I would call my son but he wouldn't have a missed call. It will ring and then go to voicemail, so he should be showing a missed call. I have his phone this week so I have been trying to figure it out. It seems to get into some kind of loop. If someone calls and it doesn't ring, I can call someone and it won't go through. Of course I have called AT&T but I seem to know more about android than they do. So last night I rooted it and flashed paranoid android 2.22. The same issue happened again this morning. I have changed to radio from auckj1 to aucke1 thinking that might help. Sorry for the long post but I was wondering if anyone else has had this problem? Could this be a kernel issue or radio issue? I know that there are programs out there that say you can put it back to stock for replacement but I don't know if that is true or not. I need some help from people smarter than me. Thanks!