My HTC Pico (Explorer) just died yesterday. I was rooted and running Sense 4 build 8 by derefas and my phone happened to completely discharge. Now it wont charge, turn on or even respond in any way. The screen remains blank under all conditions.
I think it must be a hardware problem as a software problem would leave me in the bootloader.
I would like suggestions to diagnose the problem and revive if possible.
I will also probably require to take it to the service center so would like to know how strict they are about the rooting policy, as the Samsung authorized service centres in bangalore have no clue what rooting is.
What was the battery level just before death?
If you've used that till 0% keep the phone in charge for about 30 minutes.. myself experience.. I had till 0 and the phone wasn't responding, no changing animation, nothing. I kept that in charge for about 15 minutes and it started charging showing the animation with 0% battery level..
May be this is not that case or may it is..
.
Sent from my HTC Explorer A310e using xda app-developers app
Try using another battery.
Maybe something's wrong with the battery. If you have another Pico near you, put its battery into your phone and see if it boots. Or you can leave your phone charging for some time. If it doesn't work, get a new battery. Or atleast try to find a working Pico near you.
Whats happened to you is commonly known as the Sleep of Death(or SOD)..
Happens on many devices, including the first production batch of the Nexus 7..
What you can do, is try to find another battery, like the post above mine says..
And try to charge your battery (from another phone, since this one doesnt pick up offline charging)... That'll do it.. Also, if you have some spare money, and you're going to use this phone for a significant period of time, i'd suggest you buy an extra battery...
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I have tried recharging my phone overnight wit four different chargers. Haven't tried a different battery though. Sleep of death is possible. No access to another explorer.
Has any one had any experiences with the htc service centres in India with rooted phones under warranty?
Thank you for your advice and insight
It all depends on the mindset of the service center
Once my moms rooted wildfire s just died
It had 5 months of warranty
One sc rejected it but another replaced it without a thought
Sent from my GT-I9300 using xda app-developers app
Related
I'm trying to figure out if this problem is just my phone or an actual issue. I just got this phone 2 days ago from craigslist after being with the evo for almost a year. As soon as I got it, I rooted it n tried flashing ics roms themed and original leaked update. On every rom I flashed, the phone wouldn't recognize the charger or usb or it would tell me its charging but it would take 6 hours to gain 6% more battery? I also tried turning the phone off to charge but that didn't work either. Anyone know anything about this n what I did wrong or didn't do?
Sent from my Nexus S 4G using xda premium
I've had the exact same problem, i bought a NS4g from craigslist that wouldn't charge or turn on without a charger being plugged in. Long story short, i eventually got it back from Samsung with the warranty being voided due to water damage. So i opened it up and found some oxidation resudue and cleaned it off by scrapping it off. Luckily it worked!!. For you it might just be the battery since it actually says 6%, try to replace with another battery or place the battery in the freezer for 5 mins and try it again.
I flashed the unofficial leak rom again n it charges now but it doesn't say its charging on the lock screen or on the battery icon, but in the system info it says its charging? I have never ran into this type of issue before?
Sent from my Nexus S 4G using xda premium
Exact Same Problem
I was given ICS 4.0.4 via OTA update by google... It worked fine for like 2 months then exactly the same problem arises with my Nexus S i9023 (unrooted).
1. It's doesn't indicate on the lock screen that it's charging nor it indicates on the battery icon, however it does tells me that the battery is charging when I check the battery in the settings. This issue exists on both wall chargers and usb cable.
2. It doesn't asks me to mount mass memory of my Nexus S and my windows 7 machine says it cannot recognize the device..
I strongly suspects it's a bug in the ICS...
I would appreciate any help that I can get on this issue... but to be honest I read many threads here and I can't understand half of what people are trying to say, so I request to keep things a bit simple because I know nothing about how to root or flash or doing any other super geeky stuff ...
thanks
Some people have had luck just cleaning the USB port with a dry toothbrush and a can of compressed air. Might just be dirt. Worth a shot.
thanks mate,
Yeah, tried cleaning it with a brush... still no luck..
Hi,
I have found my explorer after a long time and im trying to get it to work. At the moment it does not charge/boot. It has not been htc dev unlocked and its completley stock.
What should i do?
ghori1989 said:
Hi,
I have found my explorer after a long time and im trying to get it to work. At the moment it does not charge/boot. It has not been htc dev unlocked and its completley stock.
What should i do?
Click to expand...
Click to collapse
Visit service centre
Hpsgill said:
Visit service centre
Click to expand...
Click to collapse
Im not sure if its worth it as the phone is soo old
It's possible it's a problem with the charger and/or battery. Try and borrow a compatible charger and battery from someone else (I dunno if other HTC phones use the same battery, if not, it may be hard to find someone).
Also, before doing that even, try turning on the phone while holding the volume down button. If that makes the bootloader screen appear, it may be a software issue. In this case, you could try running one of the RUUs (these are HTC issued applications which run on your computer and reinstall the stock ROM on your phone, at least that's how I understand it).
If you can't access the bootloader, it's probably a hardware issue e.g. problem with battery/charger (easy to replace) or some other important component (not so easy to replace; in this case, it's probably either send to service centre or else buy a new phone).
SifJar said:
It's possible it's a problem with the charger and/or battery. Try and borrow a compatible charger and battery from someone else (I dunno if other HTC phones use the same battery, if not, it may be hard to find someone).
Also, before doing that even, try turning on the phone while holding the volume down button. If that makes the bootloader screen appear, it may be a software issue. In this case, you could try running one of the RUUs (these are HTC issued applications which run on your computer and reinstall the stock ROM on your phone, at least that's how I understand it).
If you can't access the bootloader, it's probably a hardware issue e.g. problem with battery/charger (easy to replace) or some other important component (not so easy to replace; in this case, it's probably either send to service centre or else buy a new phone).
Click to expand...
Click to collapse
I have tried to use my one x charger and i have tried to get into the bootloader. Im going to buy a battery and give that a go.
May be battery must be wake up with external power to battery plus and minus. Current must not be over 1,5 ampers.
Sent from my HTC Explorer A310e using Tapatalk 2
Try with a new battery
Sent from my HTC Explorer A310e using xda app-developers app
lukers said:
Anyone please?
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
ghori1989 said:
I have tried to use my one x charger and i have tried to get into the bootloader. Im going to buy a battery and give that a go.
Click to expand...
Click to collapse
Hi,
You're not going to believe this but .....
My Son's phone had the same problem and I figured an unusual way of sorting this out.
Did a lot of searching and there are many instances of HTC phones, when left discharged for weeks will not charge.
No solutions though - until now
The charger that came with the phone whistles (low buzzing noise) when the phone is disconnected.
I used this to determine that the phone, when dead, was not charging - I could hear the buzzing when the phone was connected.
Procedure I used as follows:
I warmed up the battery in my hands (told you it was unusual )
put the battery back in the phone
plugged in charger
it goes quite for a few seconds and then starts to buzz (indicating it no longer was charging)
plug out when this happens and repeat from step 3 until the buzzing stops (repeated 4 or 5 times)
once the buzzing didn't reappear indicating it was charging I left charger plugged in
after a few seconds the battery screen appeared with 0% & charging - SUCCESS
left it to charge as normal
If you don't have a (helpful) buzzing charger
you could try plugging out in the charger every 10 seconds
Thanks for all the posts. I managed to get it to boot by replacing the battery.
@haongusa your solution of warming the battery with my hands worked. I now have two batteries :silly:
wish i had seen this post a few weeks back my phone turned off and would not charge had to send it off to htc for repair, which took two weeks.
I am using vanilla rootbox 4.2.2 yesterday i flashed the kernel 3.0.80 from cm10.1 threat and today i had only 30% of battery and my phone had a little lag so i turned off the phone and removed the battery again i tried to turn on the phone and it never turned on, I had a doubt on battery so i checked the voltage and it showed 2volt i tried charging the phone for more than 5 hrs but nothing happened
so wat is the problem? ??? i cant access my recovery, hboot or anything have i bricked my phone???????
balajithegreat said:
I am using vanilla rootbox 4.2.2 yesterday i flashed the kernel 3.0.80 from cm10.1 threat and today i had only 30% of battery and my phone had a little lag so i turned off the phone and removed the battery again i tried to turn on the phone and it never turned on, I had a doubt on battery so i checked the voltage and it showed 2volt i tried charging the phone for more than 5 hrs but nothing happened
so wat is the problem? ??? i cant access my recovery, hboot or anything have i bricked my phone???????
Click to expand...
Click to collapse
Bricking HTC phones got very less chances .....like out of 100% HTC phones won't brick for 99.99% .
So try changing your battery...might help
Sent from my HTC Explorer using xda premium
It's definitly no a brick 'cause you did flashed your kernel and ROM successfully after rooting it. I've never heard of anyone who bricked his phone while he rooted it succesfully and had a working custom ROM on it.
Have you overclocked it, may the battery/chipsets died this way? Any scripts or tweaks on it?
Mhmmm...found this:
http://lifehacker.com/5853519/how-do-i-fix-my-bricked-android-phone
It says sth. about phones that won't turn on anymore
Dude ... Yeah Firstly .. trying changing The Batt. cause .. i have a feeling ur Battery has gone Bad ... :/ n try to clean ur like golden slots in battery .. Check if there is Carbon type thing in those ..
This may be the first case of bricking i've seen for Pico. Have a look at your battery, or the port in which your charger plugs in.
Do you charge with USB? I had a problem with my USB wire, it did not charge when connected to adapter, so i used my Samsung charger and charged the phone. So check your charging apparatus.
If everything is in vain, go to HTC Store and play dumb (i.e. "Sir i was using it and suddenly it did not start")
and Rule 1 in playing dumb: Never utter the "root" word, nor bootloader, its best if the store guy thinks you're a noob
Trust me, most of the time if you are within the warranty time they wont bother and give you a new phone, my friend once did with Micromax, and got it repaired free of cost.
There is always hope in miracles by xda knowledge members, so hope you can help me.
I was using my sensation two days ago with an one month old Anker battery and ViperS 3.1.3, overclocked to 1400 aprox. when suddenly it turned off. No charging light even changing battery for the original one, connected to computer, differents chargers, no answer. I left the phone overnight without battery and the next day I connected to the computer usb and turned on, could get into bootloader and even get into the rom itself normally. Even though after a couple of minutes, same history, suddenly turned off and not resurrecting anymore trying every method (different chargers, batteries, usb connection). By the way only being in the CWM for a couple of minutes it will also turn off like when running the rom. I am afraid this is a hardware problem, and everytime the phone gets a little hot it wont turn on again for some reason I dont understand. Just wonder if anyone around here had the same situation and is nothing else I can do rather than throw my phone or send it for repair (which is supose will cost me more money than a new one). Thanks!
i don't know if it helps but charge the device without battery,sim and sdcard for 4-5 hours
put them back and see how it goes
best wishes
Try using a different battery first.. might be a battery problem.
Thank you guys. I already tried changing battery replacing the Anker by the original. Yesterday also left it connected without battery or sd all night as suggested, still no answer. I will again today left it without nothing during the day, if it turn on again for a couple of minutes as yesterday I will try to flash other kernel and rom, even though that I am confident that is not the problem. I am afraid that is the end of my loyal Sensation.
Sent from my GT-P7310 using xda app-developers app
drpelpi said:
There is always hope in miracles by xda knowledge members, so hope you can help me.
I was using my sensation two days ago with an one month old Anker battery and ViperS 3.1.3, overclocked to 1400 aprox. when suddenly it turned off. No charging light even changing battery for the original one, connected to computer, differents chargers, no answer. I left the phone overnight without battery and the next day I connected to the computer usb and turned on, could get into bootloader and even get into the rom itself normally. Even though after a couple of minutes, same history, suddenly turned off and not resurrecting anymore trying every method (different chargers, batteries, usb connection). By the way only being in the CWM for a couple of minutes it will also turn off like when running the rom. I am afraid this is a hardware problem, and everytime the phone gets a little hot it wont turn on again for some reason I dont understand. Just wonder if anyone around here had the same situation and is nothing else I can do rather than throw my phone or send it for repair (which is supose will cost me more money than a new one). Thanks!
Click to expand...
Click to collapse
Check your battery pin it might be loose. Use paper and good luck
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk
this just happened: I had my phone on USB charger (charged), then I just heard sound and my phone turned off. After turning on, it was saying I have 0% and then, few seconds later it was saying again "charged". Check screens
can you please help me? It happens again and my phone isn't on the charger. Again from 100 to 0 and 0 to 100. What is hapening? And the battery manager doesn't showing screen usage, only:
android OS
android system
google search
com.android.systemui
phone idle
phone standby
cell standby
MotoCare
Mediaserver
Happened to me once before also..I spoke to Moto Care about that, they didn't had any real answer..it's probably a software bug that causes battery not to calibrate as it should..
glava34 said:
Happened to me once before also..I spoke to Moto Care about that, they didn't had any real answer..it's probably a software bug that causes battery not to calibrate as it should..
Click to expand...
Click to collapse
but Im using it for 2 months and it is first time it happened. Few moments ago it happened third time so I switched phone off
It seems like the battery is off calibration
Try downloading a third party app die batteries like battery doctor and see what it tells you.
Sent from my XT1034 using Tapatalk
There is already a thread for this, and a suspected cause:
It's not a calibration issue, but sensor configuration or fpga. In my opinion it can be corrected from software, but a simple rom change won't help unless they focus on correcting this issue.
Click to expand...
Click to collapse
[source]
A developer is needed to investigate.
2hipso said:
can you please help me?
Click to expand...
Click to collapse
Did you update to KK? It's common known bug after updating an other phones such moto x.
Do this only once:
Download StabilityTest (ROOT optional) turn one wifi, gps, bluetooth. Run the program and start the "Classic stability test" leave the phone till it turns off. Then "power"+"vol-" run recovery mode and leave the phone it will turn of after a wail-make this step f times till it won't work and only the led will blink. You have now maximal drained out battery. Now plug the charger and make it 100% then start the hone enjoy-I hope it will help you.
i bough this phone one week ago, i read this post yesterday and i though it was a very bad problem i was happy not havig it, yesterday night i left the phone in airplane mode ad 70% battery today morning i found it off, fully discharged, i put it on charge and after recharging of 30% it jumped to 100% full charge
should i replace the phone? theres any other thread about this problem?
I sent my phone to replace, they said they will replace it (I paid extra 24€ when I was buying for this 24€ extra, they immediately replacing the broken phone to new one if the old was still under warranty) so I will get new one in few days
2hipso said:
I sent my phone to replace, they said they will replace it (I paid extra 24€ when I was buying for this 24€ extra, they immediately replacing the broken phone to new one if the old was still under warranty) so I will get new one in few days
Click to expand...
Click to collapse
it will do the same, unless they have changed the hardware since that batch.
Sent from my phone
miklosbard said:
it will do the same, unless they have changed the hardware since that batch.
Sent from my phone
Click to expand...
Click to collapse
yes, but I'll get new Moto G. They will fix the old one and if I want, I should change it back.
2hipso said:
yes, but I'll get new Moto G. They will fix the old one and if I want, I should change it back.
Click to expand...
Click to collapse
They won't fix it, save the trouble of sending back for yourself.
Sent from my phone
Odd, the same thing happened to me. Just after I unplugged my phone from my pc. Strange...
bas-r said:
Odd, the same thing happened to me. Just after I unplugged my phone from my pc. Strange...
Click to expand...
Click to collapse
Happened to me: I charged the phone to 85% using a laptop USB then took the phone out to use it, when I came back 30 minutes later I plugged back in to continue charging it dropped to 1% instantly then powered itself off as battery was nearly flat. Reboot phone then plug into laptop and starts charging from 1%.
10 mins later it's about 8% charged and I take phone to car, charge it using a Motorola car USB charger and the phone battery goes back to about 85% instantly.
It seemed to me that using a PC usb socket to charge the phone caused the issues rather than using a 'proper' charger. Maybe others can confirm whether they've had the issue only if using a PC usb port to charge it up?
Mine is UK tesco 8GB Moto G running Kitkat official firmware, not rooted, bl locked and not been flashed other than official software.