Touch input stops responding - Galaxy Note 10.1 Q&A, Help & Troubleshooting

Looks like I have been having nothing but problems lately.
First I was having the problem with the screen going all black (not off) where I had to press power button twice to get back to work.
Now I am getting this random locking of touch input until I press the power button twice.
Here is a video I just recorded of the monitor locking up and not reacting to touch input correctly.
Should I return this to Samsung? I don't have many days left on this refurbished warranty? Or could this just be a an OS glitch?
I did load a custom rom on here: Android Revolution HD 5.1
Should I just flash back to stock and root it and see if the problems occur?
Is anyone getting these?
https://www.youtube.com/watch?v=On9dC003_6E

dima202 said:
Looks like I have been having nothing but problems lately.
First I was having the problem with the screen going all black (not off) where I had to press power button twice to get back to work.
Now I am getting this random locking of touch input until I press the power button twice.
Here is a video I just recorded of the monitor locking up and not reacting to touch input correctly.
Should I return this to Samsung? I don't have many days left on this refurbished warranty? Or could this just be a an OS glitch?
I did load a custom rom on here: Android Revolution HD 5.1
Should I just flash back to stock and root it and see if the problems occur?
Is anyone getting these?
https://www.youtube.com/watch?v=On9dC003_6E
Click to expand...
Click to collapse
No idea what's causing that but if you were going to take it back under warranty you would have to be using stock rom not custom anyway. So I would start with that and see if it's the rom causing the issue and if it's not and you've flashed back to stock rom then you may as well take it back under warranty.

Man I recently had this problem when I was tinkering with my note, but a reset fixed my problem. I have heard that this type of thing can happen if you flash the wrong recovery. Not saying thats the case, but more my two cents
Sent from my GT-N8010 using xda app-developers app

Happens to me alot as well and mine aren't even rooted. It's usually when using LectureNotes, but maybe that's because it's the only app I really use the SPen with for longer periods of time. However, for me as for you the solution is just to quickly press the power button once and since it doesn't really appear that often that's fine by me.
Sent from my GT-N8010 using xda app-developers app

@Axel_: Probably you know that already, but I received several reports by LectureNotes' users that the problem you describe does no longer occur after disabling Samsung's `AirView´.

acadoid said:
@Axel_: Probably you know that already, but I received several reports by LectureNotes' users that the problem you describe does no longer occur after disabling Samsung's `AirView´.
Click to expand...
Click to collapse
I had no idea, thanks alot!
Sent from my GT-N8010 using xda app-developers app

Related

Keyboard/screen acting funny.

I have a strange problem. Occasionally my phone will refuse to let me type a letter. It generally happens towards the bottom right of the screen. However that isn't always the case. For instance I wanted to press the letter N today but it refused to let me. It would press every key around it but it wouldn't press N unless I tried multiple times. I have a screen protector on if that makes a difference. It really is annoying. Is my screen possibly defective?
Sent from my ADR6400L using XDA Premium App
Sometimes this happens to me when gunk and dirt build up on the screen. Usually I just take my shirt and wipe it off real good and it works like it's supposed to.
Sent from my ADR6400L using XDA App
Alrighty. I'll give it a shot. Thanks.
Sent from my ADR6400L using XDA Premium App
Could also be something under the screen protector messing with the capacitance. Maybe a small air bubble that gets pushed out of the way when you repeatedly try tapping there. Just a thought. If it's not a hassle, I would try using the thing for a day sans protector and see if the issue replicates. If anything. it will eliminate the screen protector as a possible source of the problem. I'd gather, if you aren't rooted and running a custom ROM and the problem still exists in the absence of a screen protector, it is a manufacturing defect.
FatTony666 said:
Could also be something under the screen protector messing with the capacitance. Maybe a small air bubble that gets pushed out of the way when you repeatedly try tapping there. Just a thought. If it's not a hassle, I would try using the thing for a day sans protector and see if the issue replicates. If anything. it will eliminate the screen protector as a possible source of the problem. I'd gather, if you aren't rooted and running a custom ROM and the problem still exists in the absence of a screen protector, it is a manufacturing defect.
Click to expand...
Click to collapse
I am having the same problem and have had little gremlins like this come up. My phone is rooted by the way so if it is a manufacturing defect then I guess I am up the creek (voided warranty). It is annoying to say the least my t, y g h and v and b keys react as if they were not on the keyboard at all. Luckily the word recognition helps out but its frustrating. I have had more problems with this android phone than I ever had with my windows HD2. I miss that phone...no worries ever.
I would really advise you to exchange your phone for a new one if you are having problems with the touch screen this early on. Manufacturing defects like that don't go away and can only get worse. You can still return/exchange your phone if you are rooted, you just have to return it to stock before you do so.
This has been happening to myself and several others, and there have been a few touchscreen problem-related threads on here and other forums. the letters I can't type are fairly random but it usually seems to be t, s, and some vowels. it's either a software or hardware issue, since it is completely random and the problem fixes itself when you begin typing another word.
you can also try pressing the letter with your whole finger instead of the tip. it seems to work more often than pressing the letter 20 times before you flip out.
Anyone with this problem, is the touchscreen ever not responsive with anything else?
SamOliver said:
I would really advise you to exchange your phone for a new one if you are having problems with the touch screen this early on. Manufacturing defects like that don't go away and can only get worse. You can still return/exchange your phone if you are rooted, you just have to return it to stock before you do so.
Click to expand...
Click to collapse
I thought about exchanging it but after reading all the issues other people have with replacement phones (or their first, even), I'm not sure I want to take the chance especially if it's a software issue.
Happens to me to, I am rooted and running a custom rom. It's a problem with the HTC keyboard. If it happens just hit the back button then bring the keyboard back up. Or install a new keyboard from the market like Better Keyboard.
Sent from my ADR6400L using XDA Premium App
jeremyx2 said:
Happens to me to, I am rooted and running a custom rom. It's a problem with the HTC keyboard. If it happens just hit the back button then bring the keyboard back up. Or install a new keyboard from the market like Better Keyboard.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I've been using the gingerbread keyboard since I got the phone and still have the same issues.
jeremyx2 said:
Happens to me to, I am rooted and running a custom rom. It's a problem with the HTC keyboard. If it happens just hit the back button then bring the keyboard back up. Or install a new keyboard from the market like Better Keyboard.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Not true, had this problem on my Fascinate before the Thunderbolt.
Something stupid to check, do you have wavelauncher installed? That was giving me fits for awhile before i figured it out. anything by the bottom of the screen just wouldnt work.

Help diagnose what's wrong with my Inspire

So I've been experiencing these weird bugs over the past couple months on many different ROMS and what not. Here's what happens:
1- Sometimes (I'd say every three days) when I power up my phone it boots and shows the homescreen but it's extremely laggy for about 30 seconds, it vibrates for about 3 seconds then acts normal.
2- Random parts of the screen become unresponsive. This happens daily, for example, when typing a text I can hit the t, f, h, and b keys but for some reasons the g will not respond. If I hit any other key it will vibrate as I have it set to do, but not the g, it will not vibrate or enter the letter in the text. And it isn't always the g, it changes letters each time.
3- The vibration feedback on the letters lag or go off an on. If I type a few words quickly it will vibrate maybe every other letter or not at all then catch up with one long vibrate.
These aren't major but they can be annoying. Any help will be much appreciated!
Bump. Anyone? Now everytime I text some of the letters are unresponsive and the phone vibrates erratically.
eskimosnow said:
Bump. Anyone? Now everytime I text some of the letters are unresponsive and the phone vibrates erratically.
Click to expand...
Click to collapse
Did you try different ROMs
Sent from my HTC Desire HD using XDA Premium App
Sounds like you need to revert to stock and start over.. bad flash or combination of flashes
Sent from my Desire HD using XDA Premium App
I've had about 6 different ROMs over the past few months and it has only started happening the last month or so. I just restarted my phone and now everything is back to working fine. I thought maybe it was glitching because of water damage but the indicator on my battery is white as ever. Could it be something I installed?
eskimosnow said:
I've had about 6 different ROMs over the past few months and it has only started happening the last month or so. I just restarted my phone and now everything is back to working fine. I thought maybe it was glitching because of water damage but the indicator on my battery is white as ever. Could it be something I installed?
Click to expand...
Click to collapse
Very possibly. I just got done removing an app that started messing with my head, by way of weird **** happening with the keyboard.
Thing is, I hadn't yet run the app even once, but it decided to install itself as a service, nonetheless.
I had to check running services to figure out it had loaded without me even giving an initial run of the app.
Inspired Ace 1.0.1¦ XDA Premium
I had similar issues when I first got the phone with the stock Rom before rooting or flashing roms. After I started flashing I never had the problems again. I recently went back to stock for the ota and the problems were back.
Sent from my Inspire using XDA Premium App
eskimosnow said:
2- Random parts of the screen become unresponsive. This happens daily, for example, when typing a text I can hit the t, f, h, and b keys but for some reasons the g will not respond. If I hit any other key it will vibrate as I have it set to do, but not the g, it will not vibrate or enter the letter in the text. And it isn't always the g, it changes letters each time.
These aren't major but they can be annoying. Any help will be much appreciated!
Click to expand...
Click to collapse
I've experienced this. I'm stock, but a thorough wiping of the area with a cloth (or shirt) made it responsive again. Weird, I know.
Try doing a FULL wipe before installing a rom.
I have had the same type issues in the past when trying to short cut and not do a full wipe first. The Full Wipe 1.3 makes it very easy and it seems most of the little bugs you are describing go away.
I for one will never flash a rom without doing a full wipe. The time saved troubleshooting is so well worth it!
Let me know if you cannot find the tool....
SNadler said:
Try doing a FULL wipe before installing a rom.
I have had the same type issues in the past when trying to short cut and not do a full wipe first. The Full Wipe 1.3 makes it very easy and it seems most of the little bugs you are describing go away.
I for one will never flash a rom without doing a full wipe. The time saved troubleshooting is so well worth it!
Let me know if you cannot find the tool....
Click to expand...
Click to collapse
+1
Seriously. Every single dev recommends a full wipe prior to a new flash.
I've seen it mentioned often by devs that 99% of all problems people encounter are caused by left over **** from the previously installed rom, not to mention countless instances of "wiped this or that and reflashed...problem went away" by members in the rom threads.
Inspired Ace 1.0.1¦ XDA Premium
What launcher are you using currently? I use LaucherPro Plus and i also experience the 30 second delay/lag upon first boot. Ive also experienced this on ADW launcher as well
Try a full wipe + stock rooted ROM,
Sent from my Inspire 4G using Tapatalk

Nexus S randomly initiates Google Search

I have a stock unrooted i9020A running the Jelly Bean 4.1.1 OTA. I did a factory reset after the OTA came in and reinstalled everything from scratch.
Once or twice per day, the phone will just initiate Google Search (as if I had pressed the little magnifying glass capacitive button) and will repeatedly try to enter Google search even as I am repeatedly hitting the back button to exit Google search. The magnifying glass capacitive button will sometimes blink as this is happening.
It happens when I am using the phone, but I am 100% certain I have not come anywhere close to touching the magnifying glass button, so I know I am not causing it to do this.
It's pretty annoying because the phone basically becomes unusable for 30-60 seconds as it repeatedly attempts to enter Google search and I am fighting with it not to.
Anybody else experience this or have any suggestions?
Thanks.
This has happened to me! On my first NS, my back button would press itself, but it would flash as if I were pressing it. Unfortunately, I never found a solution as a few days later, the screen died, and I got my whole phone replaced as it was still under warranty.
Sent from my Nexus S using xda app-developers app
FirePoncho86 said:
This has happened to me! On my first NS, my back button would press itself, but it would flash as if I were pressing it. Unfortunately, I never found a solution as a few days later, the screen died, and I got my whole phone replaced as it was still under warranty.
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
Hmm thanks for the info. Guess I might have to return it.
Sent from my Nexus S using xda app-developers app
No problem, also keep in mind the capacitive buttons work with heat (I think), this may have something to do with the problem. But as I said, I'm not really sure. Good luck
Sent from my Nexus S using xda app-developers app
I've been running into this problem as well recently and from the looks of things people experienced this way back to the gingerbread days. I've checked Google forums and people were plagued with this search firing on its own. It is reported by some that when the 3G is low it opens on its own and I can attest to that, that it is happening to me when my 3G it's low.
I had this problem a long time ago and I fixed it by flashing a different radio.
The one that worked for me was UCKF1-GRK39F (this is for my device i9020a). If you plan to change your radio, make sure you flash the correct one for your device.
I have this problem. Radios, ROMs, Kernels, nothing seems to cause or fix it. One thing I would do is lock it then wipe the screen entirely (thinking maybe my finger grease is causing it).. Come to think of it, I've also always had a screen protector on it as well, so that might have something to do with it.
The best solution I've found for mine is to disable the Search button in CM10.

My note 10.1 dead after 3 days(india)... any one else???

Hi friends....
I was very excited but unfortunately,
But its just dead now without any prob...
It was working good last 2 days...
I was downloding some apps from play market today
After few min I push the power button to wake up my device n its just black nothing happened
I hv tried restart but nothing happened
Put on charging but still nothing happened
Try to start in downloading but nothing
Went to Samsung care...
They'v also tried a lot but result was same then
Samsung care promise me to give a new sealed device. now, i m gonna recieved a new box packed tab. but, I just wondered that what happened to my note tab?
Does its happen to anyone else??
Sent from my GT-N7000 using Tapatalk 2
It could be the "sleep of death" that has plagued various versions of Android. I experienced it after upgrading to JB 4.1.2, I had a number of episodes until I determined that a pre-update installed app (Sipdroid) was the culprit triggering the problem and uninstalled it. When my note went into the sleep of death, a long power button hold didn't turn it back on. After googling I found the solution to re-power my note--keep a finger on the touch screen while depressing the power button. Be careful when downloading apps. Download individually and test to make sure*it doesn' t introduce problems. Also keep things backed up so you can do a system restore.
I don't believe it was SOD as the tablet wouldn't be replaced for that. They'd just take back and reflash the OS... This sounds like a hardware fault...
I was downloading asphalt 7 heat from play store
It was almost 50 % download
don't khow what happen then...
Sent from my GT-N7000 using Tapatalk 2
ultramag69 said:
I don't believe it was SOD as the tablet wouldn't be replaced for that. They'd just take back and reflash the OS... This sounds like a hardware fault...
Click to expand...
Click to collapse
I was afraid my tablet's entry into SOD was a hardware failure because holding down the power button did nothing. It was only when using a suggestion in a Samsung forum (found through Google) to keep a finger on the touch screen while pressing the power button that I was able to get my Note to reboot. I've not had a SOD incident since deleting Sipdroid, but the several episodes of SOD that I had before finding the offending app required that I keep a finger on the touch screen while pressing the power button, otherwise the tablet wouldn't reboot but looked dead.
I m just worried that it could be happen to next tab.
In india there is a policy from sansung that if your device has any prob it will be replaced with in 7 days they will not repaire it
Sent from my GT-N7000 using Tapatalk 2
amitsharma.atc said:
I m just worried that it could be happen to next tab.
In india there is a policy from sansung that if your device has any prob it will be replaced with in 7 days they will not repaire it
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Use a backup program so you can reinstall your apps and settings on a new tablet. Be careful what apps you install; compatibility issues between an app and your tablet's version of Android can cause significant stability issues. Devices in SOD look dead. A long press of the power button on a Samsung tablet in SOD will sometimes work to get the device to reboot, but not always. Some tablets in SOD can only be rebooted by keeping a finger on the touch screen while pressing the power button. Good luck.
Well thanks guys for your suggestions
Sent from my GT-N7000 using Tapatalk 2

Power button magically stopped working

Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
ImUnderTheBed said:
You can get an app called button savior from Google play that allows you to create on screen keys to turn off your screen.
Various xposed modules allow you to remap your physical keys. If you don't know about the xposed framework I highly suggest looking into it.
Furthermore I believe some custom roms have key mapping built in.
Sent from my QMV7A using Tapatalk
Click to expand...
Click to collapse
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
flooritnfly said:
Yes I already got an app that will shut my screen off and lock it but what happens when my phone stops magically booting up all by itself??
Then I'm screwed.
:crying::crying:
Click to expand...
Click to collapse
Mine started doing the same thing.
flooritnfly said:
Out of nowhere my power button magically no longer works. Kind of a huge deal since I use my phone for work a TON. At first I thought it was the ROM but then I rebooted into recovery and discovered it doesn't work in there either...... but by some sort of miracle though my phone magically boots itself up when I swap batteries in it....
I am rooted and running Beans 20.
Any help/ideas would be greatly appreciated!!
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
I looked for one, didn't really find what I was looking for... selling mine on ebay now to pay for my new phone...
Sent from my HTC6525LVW using xda app-developers app
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
This is happening to a lot of people. I'm sure the s4 will start having this problem followed by the s5 after a year and some months. Im done with samsung phones until they start using different parts. Actually thinking about the next nexus phone and hack a msata drive into it with a custom vacume formed case. The only reason I haven't owned one is because of the storage limitation. I think a 200+ gigabyte msata strapped to the back would fix that problem.
tmettler5 said:
Mine started doing the same thing.
Click to expand...
Click to collapse
sweeds said:
My power button just started malfunctioning too. I'm on Odin barebones 4.1.2 stock and the problem persists.
It sounds like a lot of people are getting this problem. If you use that knowledge to your advantage, I've heard people convince Samsung it's a manufacturing problem and got it repaired outside of Warranty. The power button itself is sautered onto the motherboard, so unless you really trust a mobile repair company, best option is work directly with Samsung.
That being said, I'm going to look for an Xposed Framework module that can remap the power button.
Click to expand...
Click to collapse
usho said:
Wow. My power button just stopped working also.
My phone is stock.
I did replace the glass myself a couple months ago and it's been working fine until about a week ago. Was wondering if that had anything to do with it.
Interesting to see I'm not the only one having issues.
Kind of timely now that the S5 is coming out this week.
Click to expand...
Click to collapse
Hey guys, mine originally starting messing up on Saturday, and then Sat night and all day Sun is was fine, and now it is doing it again. I even installed a new rom and it is still doing it so now I am convinced it is purely physical and not rom-related. What are you guys going to do?
I have the Wireless Phone Protection for my phone and am thinking about using that to my advantage to get a new device....question is I've never done it before. If I say I have a physical problem with my phone then won't Verizon want it returned? That will make me have to unroot it and bring it back to out of box state which is a big headache. What if I just say I lost it or it got stolen? Am I better off going that route?
EDIT: Also forgot to mention that along with these power button issues my S3 also will not reboot on its own. If I select Reboot (be it from the power button menu, notification pulldown, etc) it will just shut off and not reboot.....but if I yank the battery and put it back in it will then reboot to recovery. Same deal if I do a normal reboot, haven to yank and replace battery. You guys having these issues too?
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
luland said:
So a couple of days ago my power button started acting wonkie as well. I would push it and it basically acted sticky. I would push once but it would register twice or as a long press. Either turning the screen on and off or bring up the reboot menu. So I did the xposed button remapping. Worked pretty well, but if I restarted the phone it would do a weird haptic feedback thing every couple of seconds before finally booting up.
So I wasn't satisfied with just living with it being a hardware issue. So I downloaded latest cleanrom to flash from cm11. I rebooted recovery and now it just vibrates every couple of seconds. Would not make it to twrp. It will get to cm Samsung boot screen but then just goes back to vibrating black screen. I took out battery and popped out power button but same results.
Any suggestions? Think power button can be fixed by repair shop or is it time to go back to my trusty droid incredible until I can upgrade.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
ThePagel said:
It can be fixed. There is also a way of temporarily making the power button work but I don't feel like explaining it again. If you do some searching there are at least 20 threads that have the temp fix in it.
Click to expand...
Click to collapse
Link to the temp fix please?
Sent from my SCH-I535 using Tapatalk

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