I am sorry if this has been answered already, but I can't seem to locate it in the forums.
I'm trying to help my friend with his Optimus V from Virgin Mobile. For about 2 weeks now, it hasn't been able to get any data connection. It says it's at 3G, but it will only call and text.
I've been searching around for a few days and have tried all sorts of "fixes" out there, but I know with most of them before I try, they aren't going to work.
The short of it is, it won't register with the network. Going through *#*#4636#*#* and checking phone status, it hasn't connected to any host network (no IP or domain or any of that stuff) Changing cell modes or cycling airplane mode or anything like that that I have tried isn't changing anything.
So, if anybody has posted a solution, or has some other things for me to try, it would be much appreciated (^_^)
Mage42384 said:
I am sorry if this has been answered already, but I can't seem to locate it in the forums.
I'm trying to help my friend with his Optimus V from Virgin Mobile. For about 2 weeks now, it hasn't been able to get any data connection. It says it's at 3G, but it will only call and text.
I've been searching around for a few days and have tried all sorts of "fixes" out there, but I know with most of them before I try, they aren't going to work.
The short of it is, it won't register with the network. Going through *#*#4636#*#* and checking phone status, it hasn't connected to any host network (no IP or domain or any of that stuff) Changing cell modes or cycling airplane mode or anything like that that I have tried isn't changing anything.
So, if anybody has posted a solution, or has some other things for me to try, it would be much appreciated (^_^)
Click to expand...
Click to collapse
I had the same problem once before, but I find no way to solve it other than doing a factory reset (if you're on stock). In my case I just wiped and installed a new ROM and it worked.
Related
(This is not device specific errors.)
HTC HD7, used for 2 months. From 2 days ago. basically stopped connecting to WiFi networks with NEW names. As soon as taping on the new network, it goes to 'connection unsuccessful' error instantly. (Not even trying to connect), while my other devices working fine on these networks. The phone is actually able to connect to any other wifi network it had previously remembered (SSIDs like linksys, netgear, even other hotel wifis, coffee wifis,). I have tried at least 10 different new wifi network, the phone simply refused to connect..
Note with 'secured network', phone asks for a password, but as soon as taping 'done', error message appearing straight away (connection unsuccessful, note, if typed wrong password, does give a different error, 'invalid password') and ask to retype password. Note, this is not due to wrong password, the password has been thoroughly tested.)
Any ideas?? I have been travelling a lot with my phone these two months. Like 10 different cities...imagine the number of wifi profiles saved in my phone?? like 100+?? The windows phone give up on me?? Comeon....my iphone has not done that in 3 years....
Additional note, the tested networks are 802.11b/g not n. So should be fine......
Since this HALF BUILT windows phone 7 SW does not have other useful menus that allow me to explore a bit further in the phone. All I can do is just restart wifi, phone.....I do not want to reset..BTW, the SW does not offer reset setting option...only reset whole phone.....?
Possible solution:
1. I have read through this forum. Looks like it is possible to play with the registry files (to remove some of the wifi profiles)?
2. When I get home, I will change my home router to the SSIDs that the phone might have connected to and delete them when they pop up to free some space. This way, I should be able to verify my theory!
If you long press a remembered wifi profile, you get the option to delete it
Yes, of cuz. But u have to let the remembered network to appear in your list in the first place? How do you do that when u r travelling around?
This is just ridiculous.
I am seeking methods outside what I mentioned above.
Waiting for someone to help here...
I have tried to change my home network SSID to those the phone had previously remembered and made some discovery.
Basically the phone is able to connect to thos old SSID given they are unsecured. I was also able to delete those profiles...
However, here is the however, after deleting several old profiles, I still was not able to connect to new wifi network...And what was worse, after restarting the phone, I cannot connect to the previous SSID I have just deleted....
Basically, the phone has stopped accepting new Wifi profiles....This is some serious software bug.
A SW that is full of BUG and no fixes and no one cares...
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I imagine Microsoft tech support would care if you called them.
The only thing you can try is to hard reset.
Sent from my OMNIA7 using Board Express
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I didn't realize we worked for MS. Like most severe smartphone problems, you need to hard reset. If you talk to MS support they will tell you that, if you call the OEm, they will tell you that as well.
edit: and how do you know this isn't device specific?
The OP is correct. There is no way to delete remembered wifi networks without actually being in its vicinity. I have had this problem. Sometimes, a soft reset fixes the problem. Other times, I delete the network, then try reconnecting. Other times, if the router is accessible, a quick power rest fixes the problem. Also, sometimes, connecting to another network, deleting it, and then reconnecting back to the desired network solves the problem.
However, there are times that the wifi simply refuses to connect no matter what.
This looks more like an software problem. But I should not have said it is not a device specific problem 100%.
Till today, I have used Tune to backup my pictures...but have not decided to reset it yet. Cuz a lot of things need to be manually restored..
I think I will wait for the first important update come out and see if that fixes anything.
All of these arises because the OS is like a rush job, a lot of functions and menus simply does not exist.....
My phone still refuses to connect to ANY NEW wifi network. Including the one it remembered (if I delete them)
This problem has not been solved still. Just wondering is any body else having the same problem?
just ride off wp7, go for android htc desire hd,this thred will go for soooooooo many pages until you get solved your problem.please dont waist your time here like me.
This problem has been FIXED with March update!!! Now the phone runs faster and there are heaps of apps. Now I am waiting for flash and skype api etc...
I've read a lot on the internet but have not found a good answer for me. In certain locations, almost daily, I get either a "not registered on the network" message or a "sim not allowed ##3" message on my Infuse. If I switch the phone to airplane mode and then back off of airplane mode it always reconnects to the AT&T network. The problem started after I changed my ROM from Infused 1.5.3 to Zeus 6. I've flashed to Mind of Mac 1.4 but that didn't fix the problem. I've tried a new SIM card, different APN settings and several other changes, but it didn't help. If I have a good 4g connection it never has the problem. It never re-registers on the network until I do the airplane mode on and off thing or reboot the phone. My iemi number shows up weird on the phone too. What is the best way to fix this problem? Thanks.
No one has a clue?
No one has a clue how to fix the problem? It happens when I lose 3g or 4g connection.
What modem do you have?
Sent from my A500 using xda premium
Modem
I currently have UCLB3. I have tried a few different ones but it does the same thing with each one I've tried.
Sounds like you know what you are doing , unfortunately it sounds like a hardware issue. If going to settings > mobile networks > network operators and choosing AT&T does not fix it the only thing to suggest is return for repair or exchange. As you know, you will have to return it to stock so after you do that you may want to test it one more time. Sorry, not the answer you wanted but the best answer I have, Regards.
The following were found by googling "Samsung infuse imei"
http://forum.xda-developers.com/showthread.php?t=1726149
http://forum.xda-developers.com/showthread.php?t=1729838
Idk if those will help...but maybe if you restore your imei so its no longer weird your problem will be fixed...
Sent from my HTC Holiday using Tapatalk 2
mg2195 said:
The following were found by googling "Samsung infuse imei"
http://forum.xda-developers.com/showthread.php?t=1726149
http://forum.xda-developers.com/showthread.php?t=1729838
Idk if those will help...but maybe if you restore your imei so its no longer weird your problem will be fixed...
Sent from my HTC Holiday using Tapatalk 2
Click to expand...
Click to collapse
From recent experience - I would avoid using the fixes listed above as they will change your IMEI.
I say this as I was having a similar issue -- I had been running on the ParanoidAndroid ICS rom for a few days and my I997 started to do the same thing. Network connection was fine most of the time but it would occasionally drop out to no network. Except swapping between airplane mode didnt always fix it. If i rebooted the phone and it would pop up with "Unknown" Baseband Version, and no IMEI/IME SV until it connected again... whenever it decided to do so.
I flashed a few different modems to no avail.
Used GTG's stock restore... and it still showed no baseband or IMEI.
Searched through everything i could find and I found the 2 above posts. Being the cautious person that I am, I was skeptical to run the "fix" since I know playing with the efs folder can do.. fun things.. I backed it up with EFS Pro.
http://forum.xda-developers.com/showthread.php?t=1308546
So after that - I did the fix from those two posts. It worked. I got a signal. HUZZAH. But I could only make a few calls before it would drop out, and I couldn't send or receive text messages at all they would just stall and error out.
So I took a look at the IMEI again and noticed that it was NOT *my* IMEI, it was presumably the imei of the person who Truckerglenn got the backup from so long ago.
Figured at this point my phone is going to have to go back to Samsung to fix since it's still dropping out, the IMEI is wrong and I can't send texts
Can't break it anymore than it's already broken right?
Go back into root browser, delete the EFS folder entirely. *poof* gone. Reboot. Use EFS Pro to restore the backup I had created (GOOD THING!) phone reboots. Instantly picks up the signal again, I get 15 text messages, 2 voicemails AND my IMEI shows what it should be now.
*HOPEFULLY* it holds onto its connection now. If not, back to stock and back to samsung it goes - now with the correct IMEI. heh
Sorry for the long story
Thanks! May have found a partial fix.
Thanks for the tips and information. I think I may have found a partial fix. It seems that picking the "WCMDA only" in the "Network Mode" options seems to solve the problem for me. If it is set on "GSM/WCCMA (auto mode)" option, it seems to cause the "SIM not allowed ##3" or the "not registered on the network" problem when I am in an area where the 4G or 3G signal is weak. I will do some more testing. It appears that if I don't have 3G or 4G available in any given location my phone won't connect to the cell towers at all even though other users can connect without any problems. Does this give anyone any other ideas? Do I possibly just need new APN settings?
Have you tried flashing a new radio? Does a complete wipe and restore to UCLB3 make any difference?
Has any of these roms/firmwares that you flashed been done so through Aroma installer? I know Aroma gives you the option to change modems, and if your download was buggered that could have caused it.
I'm just tossing ideas around here... I'm up early and looking to help.
The work around works
Yes, I have flashed the radio but that didn't help. I have discovered the "fix" is to set my phone on "WCDMA only". It seems that the phone will only work if 4G or 3G is available. I am not longer getting the original error messages. So that's a good thing. If I ever go to where 3G and/or 4G is not available I will have to try something else. Thanks for all the replies.
Hi All,
I apologize in advance if this issue is already being addressed elsewhere, I tried to do a search to see nexus 5 specific examples but didnt see anything.
I'll try to keep it short.
As of a few days ago my nexus 5 stopped allowing me to access my mobile network. I'm on the latest version of kitkat, with Wind Mobile. It indicates I have full bars, and on the HSPA/3G network. I'm able to use my data plan without issues, however whenever I try to send a text message it fails, and if I try to make a phone call I get "mobile network not available". Its not a problem with my sim card because I've tested it with a different phone and it works fine.
I've tried rebooting, turning airplane mode on and off, and even factory resetting the phone. Nothing has worked.
I'm pretty desperate here so anything advice you can share would be greatly appreciated.
Many thanks in advance!
check your APN settings.
mlibis said:
Hi All,
I apologize in advance if this issue is already being addressed elsewhere, I tried to do a search to see nexus 5 specific examples but didnt see anything.
I'll try to keep it short.
As of a few days ago my nexus 5 stopped allowing me to access my mobile network. I'm on the latest version of kitkat, with Wind Mobile. It indicates I have full bars, and on the HSPA/3G network. I'm able to use my data plan without issues, however whenever I try to send a text message it fails, and if I try to make a phone call I get "mobile network not available". Its not a problem with my sim card because I've tested it with a different phone and it works fine.
I've tried rebooting, turning airplane mode on and off, and even factory resetting the phone. Nothing has worked.
I'm pretty desperate here so anything advice you can share would be greatly appreciated.
Many thanks in advance!
Click to expand...
Click to collapse
To further explain, go to Settings/More/Mobile Networks/Access Point Names, press menu (the 3 dots), Reset to default, choose one that mentions Wind Mobile, then reboot phone.
if need more http://www.youtube.com/watch?v=jdPvblAMzdo
I have a Straight Talk LG L40G that is not rooted, everything was working fine until about a week ago. My wifi is working to access the internet, but my 3G is not. I can make and receive phone calls but I cannot connect internet via 3g. I have been in contact with straight talk but to no avail, we tried everything. I have data enabled, cleared cache,history,cookies. Tuned on airplane mode and then turned off, Have shut off and on again, Have removed battery. Even did a factory reset, but to no avail. The 3g internet is not working. I also restored internet to default. I am at my wits end. Please point me in the right direction. I am hoping someone can help me, please. Straight talk says they have been doing some updates to my phone, but so far that is not working either. Please does anyone know why my 3g is not working anymore?
First thing I'd wish for you to check is the Access Point Names AKA APNs. Typically this happens when the APN isn't set Right. Usually you can Access APNs via Settings > Network > Access Point Names. Please check what yours is set to. Ask Straight Talk to confirm.
already checked APN with straight talk
That was just about one of the first things that was checked by Straight Talk. I wish I knew what the problem was. Like I said everything was working until about a week ago.
It has been reported elsewhere there are a number of problems with Android 4.4.3 KitKat, on your Device. These include random problems that range from LTE/3G signal issues to dropped calls, app crashes, and major battery life drain.
I have android 4.0.3. It was working good until about a week ago. I haven't done anything different so I am assuming it has to be on Straight Talks end. They don't seem to know how to fix it though, so I may be stuck using the phone like this for awhile.
Can you have them check to see if your Data Limit is over or such like ? Also if possible, try the Sim in another phone so we can determine if it is Straight Talk ?
Hi, I have a very particular issue with my Oneplus One which it seems to me software related and I hope someone can help me here. I've tried to find an answer here in the XDA and in the Oneplus One forum but no one seems to have the same issua as mine. I've also tried to flash different modems, and doesn't fix it. Tried to play with the *#*#4636#*#* menu and didn't have luck as well.
Before I start I'm on Three network in UK. My phone is rooted but no Xposed installed. CM11S latest version installed.
Things I tried to solve the issue:
I've already tried to flash different modems or play with the *#*#4636#*#* menu but I have no luck. Tried factory reset, complete wipe on recovery and restore of the CM11S. Nothing helped.
What it happens is that sometimes, using HSPA or LTE I'm not able to use the internet. It doesn't seem to be a signal issue because I have full bars and I can even see the arrows up and down in the status bar inside the signal meter. I'm not able to use browser, listen to Spotify or anything internet related. Calls are ok. It usually an issue when I'm on HSPA+ but sometimes in LTE as well.
A reboot usually does the trick and makes it work, but sometimes not and it takes a while to come back and connect. That's really annoying.
Just another piece of info, it usually happens when I disconnect from Wifi and connect to the phone network or when I don't have signal (I'm in the tube for example) and come to an area where I have signal.
I hope someone here might be able to help. The only thing I haven't tried yet is to change to other carrier. But that would be last option as I appreciate the All-you-can-eat data allowance from Three.
Thank you in advance.
luccasvr said:
Hi, I have a very particular issue with my Oneplus One which it seems to me software related and I hope someone can help me here. I've tried to find an answer here in the XDA and in the Oneplus One forum but no one seems to have the same issua as mine. I've also tried to flash different modems, and doesn't fix it. Tried to play with the *#*#4636#*#* menu and didn't have luck as well.
Before I start I'm on Three network in UK. My phone is rooted but no Xposed installed. CM11S latest version installed.
Things I tried to solve the issue:
I've already tried to flash different modems or play with the *#*#4636#*#* menu but I have no luck. Tried factory reset, complete wipe on recovery and restore of the CM11S. Nothing helped.
What it happens is that sometimes, using HSPA or LTE I'm not able to use the internet. It doesn't seem to be a signal issue because I have full bars and I can even see the arrows up and down in the status bar inside the signal meter. I'm not able to use browser, listen to Spotify or anything internet related. Calls are ok. It usually an issue when I'm on HSPA+ but sometimes in LTE as well.
A reboot usually does the trick and makes it work, but sometimes not and it takes a while to come back and connect. That's really annoying.
Just another piece of info, it usually happens when I disconnect from Wifi and connect to the phone network or when I don't have signal (I'm in the tube for example) and come to an area where I have signal.
I hope someone here might be able to help. The only thing I haven't tried yet is to change to other carrier. But that would be last option as I appreciate the All-you-can-eat data allowance from Three.
Thank you in advance.
Click to expand...
Click to collapse
Have you checked if you had the right APN ?
Yes, Apr settings are right. Just to be clear. I can connect to HSPA and LTE. What happens is that the connection drops and just fix if I reboot.
luccasvr said:
Hi, I have a very particular issue with my Oneplus One which it seems to me software related and I hope someone can help me here. I've tried to find an answer here in the XDA and in the Oneplus One forum but no one seems to have the same issua as mine. I've also tried to flash different modems, and doesn't fix it. Tried to play with the *#*#4636#*#* menu and didn't have luck as well.
Before I start I'm on Three network in UK. My phone is rooted but no Xposed installed. CM11S latest version installed.
Things I tried to solve the issue:
I've already tried to flash different modems or play with the *#*#4636#*#* menu but I have no luck. Tried factory reset, complete wipe on recovery and restore of the CM11S. Nothing helped.
What it happens is that sometimes, using HSPA or LTE I'm not able to use the internet. It doesn't seem to be a signal issue because I have full bars and I can even see the arrows up and down in the status bar inside the signal meter. I'm not able to use browser, listen to Spotify or anything internet related. Calls are ok. It usually an issue when I'm on HSPA+ but sometimes in LTE as well.
A reboot usually does the trick and makes it work, but sometimes not and it takes a while to come back and connect. That's really annoying.
Just another piece of info, it usually happens when I disconnect from Wifi and connect to the phone network or when I don't have signal (I'm in the tube for example) and come to an area where I have signal.
I hope someone here might be able to help. The only thing I haven't tried yet is to change to other carrier. But that would be last option as I appreciate the All-you-can-eat data allowance from Three.
Thank you in advance.
Click to expand...
Click to collapse
Same problem here. Have you found a solution? Or is it a hardware problem?
Hey sorry for bumping an old post but I'm having the same problem. In the UK on non-EE T-mobile. I get enough signal and H seems to connect, but I can't access the Internet. The upload arrow shows but the download arrow rarely appears.
I've tried flashing different roms, modems, recoveries to flash them, all to no avail
I have the same problem, but I don't have to restart, putting the phone in airplane mode and releasing after 2 seconds does the trick. still very annoying. no one has any idea of how to solve it?
My ROM is CM11 44S