Omnia W Battery Question Mark - Windows Phone 7 Q&A, Help & Troubleshooting

Hi guys. I'm getting a question mark over the battery when i'm charging it. Not sure what's wrong, tested with various battery and charger...The problem is still there...=(. Anyone experiencing this?

It means
Battery power or state of the battery isn't known at the current time.
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See here for more info.

Related

Cell Standby Battery Drain

Has anybody else had trouble with rapid battery drain and Cell Standby being the process that's taken up most of the battery? I'm completely stock and unrooted at the moment
JoeyBert said:
Has anybody else had trouble with rapid battery drain and Cell Standby being the process that's taken up most of the battery? I'm completely stock and unrooted at the moment
Click to expand...
Click to collapse
It's a known issue. They apparently added the wrong power draw amount when calculating the percentages so those are wrong but it's not really using more battery, just misreporting.
PJnc284 said:
It's a known issue. They apparently added the wrong power draw amount when calculating the percentages so those are wrong but it's not really using more battery, just misreporting.
Click to expand...
Click to collapse
Any fixes out there?
You need to be rooted. http://forum.xda-developers.com/showthread.php?t=1732722
PJnc284 said:
You need to be rooted. http://forum.xda-developers.com/showthread.php?t=1732722
Click to expand...
Click to collapse
Do you know if this works only with a custom ROM or can I just use the non-Odin root method?
JoeyBert said:
Do you know if this works only with a custom ROM or can I use the non-Odin root method?
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Click to collapse
I used the non-odin route and just installed it on mine. Cell standby dropped from about 30% to only 3% after install.
PJnc284 said:
I used the non-odin route and just installed it on mine. Cell standby dropped from about 30% to only 3% after install.
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Click to collapse
Thanks, appreciate the quick responses
PJnc284 said:
It's a known issue. They apparently added the wrong power draw amount when calculating the percentages so those are wrong but it's not really using more battery, just misreporting.
Click to expand...
Click to collapse
So with that calculation being incorrect does that result in your battery life draining faster? I just got mine on 9/22 and battery is draining significantly due to cell standby (cell radio being at the top of the list) I heard through a friend that this will be fixed with jelly bean update?
Can anyone shed some light as I just switched over from iPhone 4 and this whole battery issue is disappointing, thanks!
Frankiej1978 said:
So with that calculation being incorrect does that result in your battery life draining faster? I just got mine on 9/22 and battery is draining significantly due to cell standby (cell radio being at the top of the list) I heard through a friend that this will be fixed with jelly bean update?
Can anyone shed some light as I just switched over from iPhone 4 and this whole battery issue is disappointing, thanks!
Click to expand...
Click to collapse
Battery not draining faster. Percentage reported in stats is wrong. 30% shown is actually 3% and should be at bottom of list.
prdog1 said:
Battery not draining faster. Percentage reported in stats is wrong. 30% shown is actually 3% and should be at bottom of list.
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Click to collapse
Thanks for the reply prdog..one more question cuz I just came back from the Verizon Store and they can give me a new one if I go back since I just got this on Saturday..
So the reported stats is wrong as you stated in Battery setting..so thats the reason why I see my battery level indicator draining? Because it does drain pretty fast.

[Q] Battery issue

i have a battery issues. it drains fast. is anybody know how can i fix my battery? is there any software than i use for improving battery performance?
hooman13051 said:
i have a battery issues. it drains fast. is anybody know how can i fix my battery? is there any software than i use for improving battery performance?
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Click to collapse
More details please. What device is it, how old is it, when was the problem appears, and what rom are you using etc...
Software usually drains battery a little more quickly if not being used properly (when and how to use it).

[Q] help? Batterry precentage

Hi Guys, i'm noob, i wana ask about my htc sensation, after 2 year i'm using it, today i found
when battery charging (htc Senstaion) dismiss displaying percentage of battery after i restarting while charging.
****battery charging ------> Battery percentage displaying 60% then i restarting the phone while this situation
and then when phone finish restarting and ready to use battery precentage displaying 100%(full)
is it normal?
sorry my english bad
Boot into recovery and wipe battery stats.
Sent from my HTCSensation using XDA Premium 4 mobile app
if not all many users(including me) have this situation
it is a htc's common issue after rooting the device
there is no a solution yet
it is just a percentage misreading
by the way i don't know if wipe battery stats will help
rzr86 said:
if not all many users(including me) have this situation
it is a htc's common issue after rooting the device
there is no a solution yet
it is just a percentage misreading
by the way i don't know if wipe battery stats will help
Click to expand...
Click to collapse
After rooting??? R u sure about that ??
I was suffering same issue before rooting and after rooting..
Wipe battery status is useless here ..
Its HTC's fault....
Itsakash said:
After rooting??? R u sure about that ??
I was suffering same issue before rooting and after rooting..
Wipe battery status is useless here ..
Its HTC's fault....
Click to expand...
Click to collapse
before rooting?
for me that never happened
also wipe battery stats is useless and indeed it is htc's fault
rzr86 said:
if not all many users(including me) have this situation
it is a htc's common issue after rooting the device
there is no a solution yet
it is just a percentage misreading
by the way i don't know if wipe battery stats will help
Click to expand...
Click to collapse
Just a percentage misreading? But if the phone thinks it's at 100% won't it stop charging then?
emrvb said:
Just a percentage misreading? But if the phone thinks it's at 100% won't it stop charging then?
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Click to collapse
probably it stops
i am not sure about that
edit: the point is the battery is increasing its percentage slower when it passes 60%-70%
but it charges the same
so if you reboot the device then it jumps at 90% or full charge
rzr86 said:
probably it stops
i am not sure about that
edit: the point is the battery is increasing its percentage slower when it passes 60%-70%
but it charges the same
so if you reboot the device then it jumps at 90% or full charge
Click to expand...
Click to collapse
Is it known what causes this?
Someone above said "it is a htc's common issue after rooting". Is there any source on that? For all I know, percentage of charge of battery is determined by a combination of output voltage and amps, preferably referenced by a table taking battery age into account (correct me if I'm wrong though).
Rooting the device should not be an issue, unless HTC did something in their rom to detect this and let the battery percentage be wrong. Then again, most of us aren't on the stock rom. To be on another rom, the bootloader needs to be unlocked. Did HTC do something that unlocking the bootloader makes voltage/discharge readings unreliable? I doubt that...
I'm interested in this because I unlocked and flashed a Sensation XE for a friend of mine (SultanXDA's KitKat rom), but the battery discharges very, very fast, without an obvious cause. So I wonder whether it could be the battery is not fully charged and/or the phone decides it's empty to early.
"it is a htc's common issue after rooting"<- i said that
it was a source but i can't find it now
also i don't know if htc did something with unlocking the bootloader by purpose
if you flashed the rom recently don't judge the battery too early
give it 4-5 cyrcle charges until it settles down then see how it goes
emrvb said:
I unlocked and flashed a Sensation XE for a friend of mine (SultanXDA's KitKat rom), but the battery discharges very, very fast, without an obvious cause. So I wonder whether it could be the battery is not fully charged and/or the phone decides it's empty to early.
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Click to collapse
I have exactly this problem.
It sounds like the same ROM, Saltan kit kat. I am using the latest kernal 3.4, having tried two kernals I get the same results. For example I charged the phone to full, and after 2 hours of use I'm down to 55%, WiFi on and browsing, gmail synced but not much else, screen brightness turned down etc.
I only flashed a couple days ago, will it improve massively over the next few days?
The phone was giving a days charge easily before flashing.
I am also noticing a message saying 'unfortunately process com.android.phone has stopped working' (or similar). When this happens and I click OK I notice the signal disappears for a few seconds before coming back. Could this be the cause of the problem?
Could it be he ROM?
I'm new to all this but managed to unlock, root, flash recovery, and flash the ROM thanks to the brilliant guides on XDA. Any help with the above would be appreciated.
Rob
i am facing the same problem , rather my problem is goes much further .
iam on stock ROM and not rooted my sensation. my device often restart automatically even when battery is about 90% or battery is 40% and it continue this from last 2-3 months.
and after restarting battery percentage is also changed, see attached pics.
i am tired of this rebooting , i observed that restaring is mostly when i connect to calls or text msgs.
can somebody pleeeeeeaase help me.
tAheEr73 said:
i am facing the same problem , rather my problem is goes much further .
iam on stock ROM and not rooted my sensation. my device often restart automatically even when battery is about 90% or battery is 40% and it continue this from last 2-3 months.
and after restarting battery percentage is also changed, see attached pics.
i am tired of this rebooting , i observed that restaring is mostly when i connect to calls or text msgs.
can somebody pleeeeeeaase help me.
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Click to collapse
since you are completely stock then the only thing i can tell you is to check your battery if it fits correctly
also how old is it?
rzr86 said:
since you are completely stock then the only thing i can tell you is to check your battery if it fits correctly
also how old is it?
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Click to collapse
thanks for ur reply ,
i have inserted plastic card behind battery for proper contact (adviced by many people at xda) but problem is not solved. my battary is 6 month old.
may be it is battery as i purchased from local market.
i have ordered new battery and soon will recive that . will let you know.
i have observed that mostly mobile got restart when i make/recieve calls and sms.
Spawn-uk- said:
I have exactly this problem.
It sounds like the same ROM, Saltan kit kat. I am using the latest kernal 3.4, having tried two kernals I get the same results. For example I charged the phone to full, and after 2 hours of use I'm down to 55%, WiFi on and browsing, gmail synced but not much else, screen brightness turned down etc.
I only flashed a couple days ago, will it improve massively over the next few days?
The phone was giving a days charge easily before flashing.
I am also noticing a message saying 'unfortunately process com.android.phone has stopped working' (or similar). When this happens and I click OK I notice the signal disappears for a few seconds before coming back. Could this be the cause of the problem?
Could it be he ROM?
I'm new to all this but managed to unlock, root, flash recovery, and flash the ROM thanks to the brilliant guides on XDA. Any help with the above would be appreciated.
Rob
Click to expand...
Click to collapse
Does anyone have any ideas? Today the phone lasted around 12 hours but with minimal use which isn't really good enough. I thought rooting and flashing would improve battery life but so far I am disappointed. I may try another ROM tomorrow.
Rob
i'm try to buying new original batery but still same problem,
now i'm trying viver rom sc.5.1, with last Sebastian FM kernel
this rom verry awesome i'd like this but baterry percentage still problem:
----------------------------------------------------------------------------------------------------------------------------------------------------------
DEVICE: HTC Sensation Z710e
PREVIOUS ROM:Rooted Stock Rom ICS Sence 3.6
CURRENT ROM:ViperS 5.1.0 JB Sense 5
FIRMWARE:3.32.401.5
PREVIOUS KERNEL: htc kernel
CURRENT KERNEL:kernel 3.4.10 by SebastianFM
BOOTLOADER:unlocked
HBOOT VERSION:1.27.0000
RECOVERY:4EXT recovery touch v.1.0.0.6 RC1
S-ON
Thanks
for all REPLY
tAheEr73 said:
thanks for ur reply ,
i have inserted plastic card behind battery for proper contact (adviced by many people at xda) but problem is not solved. my battary is 6 month old.
may be it is battery as i purchased from local market.
i have ordered new battery and soon will recive that . will let you know.
i have observed that mostly mobile got restart when i make/recieve calls and sms.
Click to expand...
Click to collapse
This really sounds like your battery, especially if it's not the original or equivalent. But, it could also be an app on the background, keeping your phone from "deep sleep". Bad cell coverage (very low signal) also drains your battery relatively quickly when you're on 3G. A good WiFi connection consumes less power than 3G with bad signal. Another possibility could be (but unlikely) is that your phone is intended for another region and thus having trouble communicating with the GSM network.
- Check your battery.
- Check what your battery is used for.
- Check your battery time with network set to GSM only.
---------- Post added at 10:21 PM ---------- Previous post was at 10:04 PM ----------
rzr86 said:
"it is a htc's common issue after rooting"<- i said that
it was a source but i can't find it now
also i don't know if htc did something with unlocking the bootloader by purpose
if you flashed the rom recently don't judge the battery too early
give it 4-5 cyrcle charges until it settles down then see how it goes
Click to expand...
Click to collapse
Still you keep saying "after rooting" which is significantly different from unlocking the bootloader and flashing. Furthermore, to me it seems far more people report "better battery life" with their new roms.
About initially flashing the rom: i thought format of system, data and cache (including dalvik cache) ought to be enough. It has had somewhere between the 10 and 20 charge cycles by now. Battery life improved a little, but it's still far from acceptable. The battery percentage between reboots should only differ marginally between reboots (might need a few minutes of usage to become accurate). Also notable: over 20% difference in percentage reading between rom and recovery.
I wouldn't mind investigating this. So I wonder if anyone with "proper" battery life could provide me a "dumpsys" for the battery service and would perhaps have the time to take a look at /proc with me.
emrvb said:
Still you keep saying "after rooting" which is significantly different from unlocking the bootloader and flashing. Furthermore, to me it seems far more people report "better battery life" with their new roms.
About initially flashing the rom: i thought format of system, data and cache (including dalvik cache) ought to be enough. It has had somewhere between the 10 and 20 charge cycles by now. Battery life improved a little, but it's still far from acceptable. The battery percentage between reboots should only differ marginally between reboots (might need a few minutes of usage to become accurate). Also notable: over 20% difference in percentage reading between rom and recovery.
I wouldn't mind investigating this. So I wonder if anyone with "proper" battery life could provide me a "dumpsys" for the battery service and would perhaps have the time to take a look at /proc with me.
Click to expand...
Click to collapse
i unlocked the bootloader and root the device at the same period and i stayed for months with the stock rom
i don't know which one is responsible for percentage misreadings
also don't get confused
i am talking only for percentage misreadings and not for better battery life
and only when you charge the device.not unplugged
of course i had(and i still have) very good battery life with whatever rom i have flashed
by the way i have noticed the percentage difference between recovery and rom but i don't remember if it was 20%
rzr86 said:
i unlocked the bootloader and root the device at the same period and i stayed for months with the stock rom
i don't know which one is responsible for percentage misreadings
also don't get confused
i am talking only for percentage misreadings and not for better battery life
and only when you charge the device.not unplugged
of course i had(and i still have) very good battery life with whatever rom i have flashed
by the way i have noticed the percentage difference between recovery and rom but i don't remember if it was 20%
Click to expand...
Click to collapse
Alright, thanks for clearing that up. I really want to solve this issue, so I'm quite keen on getting the facts straight.
Back to my issue then (yeah I'm effectively hijacking this thread): is it possible the percentage misreading is causing the battery not to fully charge and/or discharge? Or should I direct my search to another cause?
This is what I found (or did not find) so far:
- Stand-by time seems great, the drain occurs when the screen is on.
- There is nothing in the normal battery usage (usage goes to screen)
- I was unable to detect an obvious culprit with better battery stats.
- I did notice that when I do a dumpsys, service battery shows voltage in V, while my Sony shows it in mV.
- I tried offline charging for about an hour today (light still orange), after boot the battery indicator showed 100%. It dropped to 86% in 7 to 8 minutes.
emrvb said:
I tried offline charging for about an hour today (light still orange), after boot the battery indicator showed 100%. It dropped to 86% in 7 to 8 minutes.
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Click to collapse
probably never truly reached the full charge(100%) when charged it in that one hour
by the way how old is your battery?
did you try with a new one?
rzr86 said:
since you are completely stock then the only thing i can tell you is to check your battery if it fits correctly
also how old is it?
Click to expand...
Click to collapse
please see attached screenshots
what do u think , is this battery or some hardware etc fault??

Poor battery life due to Index Service

How is the battery life for everyone here? I am getting some very very bad battery life out of my Note Edge simply because of the Indexing Service. That is killing up to 30-50% of my battery and can see the percentages go down so rapidly..
Has anyone experienced this? Any way to turn it off as it is driving me INSANE..
bchliu said:
How is the battery life for everyone here? I am getting some very very bad battery life out of my Note Edge simply because of the Indexing Service. That is killing up to 30-50% of my battery and can see the percentages go down so rapidly..
Has anyone experienced this? Any way to turn it off as it is driving me INSANE..
Click to expand...
Click to collapse
Maybe this will help :http://forum.xda-developers.com/note-edge/general/android-indexservice-obliterating-t2954054
Cheers~
tossero said:
Maybe this will help :http://forum.xda-developers.com/note-edge/general/android-indexservice-obliterating-t2954054
Cheers~
Click to expand...
Click to collapse
Thank you! But after the reboot, the Index Service still going off.. Arrrghhhh!!!!!!!!!! So many problems for the most expensive common phone.. not good..

S7 Battery Drain? Or Potentially Another Problem?

So my sister upgraded her phone and gave me her old Galaxy S7. It has a problem, when left idle, it will drain its battery to 0%, essentially shutting itself down. But I tried watching a 50 minute video on it and it lost 20%. So theoretically, it should have about 4 hrs of video playback capacity.
So my question is, will replacing the battery solve this problem? Or could the problem be something else? Cause I really don't wanna go out and buy a new battery for this, without being certain first.
Thank you all for your responses!
paronda said:
So my sister upgraded her phone and gave me her old Galaxy S7. It has a problem, when left idle, it will drain its battery to 0%, essentially shutting itself down. But I tried watching a 50 minute video on it and it lost 20%. So theoretically, it should have about 4 hrs of video playback capacity.
So my question is, will replacing the battery solve this problem? Or could the problem be something else? Cause I really don't wanna go out and buy a new battery for this, without being certain first.
Thank you all for your responses!
Click to expand...
Click to collapse
If the phone is working normally, the possible reason is battery or a bug in a management service of the battery. Make e full backup, do a factory reset and see again.
Alesyz said:
If the phone is working normally, the possible reason is battery or a bug in a management service of the battery. Make e full backup, do a factory reset and see again.
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Click to collapse
My sister had this problem before she handed this phone to me. I reformatted it as soon as I got it.
So do you think that replacing the battery will really solve this?
paronda said:
My sister had this problem before she handed this phone to me. I reformatted it as soon as I got it.
So do you think that replacing the battery will really solve this?
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Click to collapse
Turn Airplane mode on the phone and leave to for a couple of hours. Then check it again.

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