Related
Random shut down solution! At least for me.
My phone shuts down pretty much 2-5 times a day since i got it. No matter what I do to it. But I tried the app, load monitor and enabled WAKE LOCK and my phone hasnt rebooted in 4 days!
Anyone else had similar experience.
Sent from my SAMSUNG-SGH-I897 using XDA App
Umm, not meant in an asshat way at all man, but your real solution is to take that sucker back. I wouldn't put up with that at all. Bad phone. Just my opinion.
From a phone on an app
I have to agree with the post above mine. I believe it's a hardware issue and that you should return it for another one. I have two captivates and neither I've of them have ever had the random shutdown issue.
Truth is, the phone is bad. Ask for a warranty replacement. I went through 2 phones until I got a good one with no issues. A perfectly good working phone should never randomly shut off as mine were doing before (4-10 times a day) Even setting Set-CPU to 1000mhz 100% of the time didn't fix the other phones I had. Hell, even leaving the screen on the entire time one of them still shut off once.
Others have found that the "wake lock fix" has not worked (although it initially seemed promising). If your shutdowns recur, exchange the unit. That's been the only remedy to date.
Did you have set cpu installed? That's what happened to me after installing set cpu. Sometimes it would lock up after the screen went off & sometimes it would just reboot randomly. I got around this by setting the min clock speed to 200mhz. I think set cpu sometimes undervolts the cpu when scaling especially at 100mhz & at 1000mhz when the screen is off. If it did that stock then I would definitely return that pos! Wake lock will kill your battery life.
Sent from my SAMSUNG-SGH-I897 using XDA App
Well we will see. I was in the process of a rma and just got the phone last night.
I see if the new one has any issues. By the way this will be my 4 th phone(3 through the first month, this one through rma). So the get another phone idea kind of sucks.
Just a curser glance at the back of the rma phone and I can see its different. So maybe I'll get lucky on it.
Sent from my SAMSUNG-SGH-I897 using XDA App
. .
Same here, I'm in Australia, I bought the phone from the US, It used to shutdown 3 - 5 times a day, especially when it's fully charged. Wiped the phone (Internal and external) and now it's solid stable. no special apps or settings or whatsoever. It's a little bit weird though.
I think the problem may be from the phones overcharging. Mine was brand new and I left it on the charger overnight then took it off the charger in the morning and when I came home from work it was powered off. It may be a safety feature built into the phone and not a defect. I had it happen to me twice when I didn't take it to work with me after charging it all night the night before.
Sent from my SAMSUNG-SGH-I897 using XDA App
I leave mine plugged in all the time overnight and it has Never booted off
Sent from my SAMSUNG-SGH-I897 using Tapatalk
galaxyjeff said:
I think the problem may be from the phones overcharging. Mine was brand new and I left it on the charger overnight then took it off the charger in the morning and when I came home from work it was powered off. It may be a safety feature built into the phone and not a defect. I had it happen to me twice when I didn't take it to work with me after charging it all night the night before.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I thought the same, but last night I forgot it on the charger with no problems at all, No shutdowns... Strange...
It happens to my Samsung S Vibrant and I *think* I can reliably reproduce the issue, at least on my phone.
Steps:
1. Go to a spot where you know it has failed, for me this is my office because it has bad reception and it seems to only shutdown for me when there is bad reception.
2. Make sure 3G is turned on and open an application that uses data.
3. Wait for the phone to sleep, do not hit the power button or anything to make it sleep (not sure if this step matters)
4. Wait ~30 mins without touching the phone (You can play music with it while this is happening if you want, the music will stop to let you know it's failed)
5. Try to wake up your phone, it is now dead.
I'm not sure this will work for everyone but last night I could reproduce 3 shutdowns in an hour and a half. And reproduced about 7 shutdowns yesterday when my phone only usually shuts down ~2 times a day.
I'm testing out all kinds of software permutations (disabling stuff, installing things like Captivate Keep Alive). Nothing has worked so far, my guess right now is that the problem lies in the Pattern Unlock feature so I have disabled it, I read that on a forum somewhere.
My guess is that if you have too much running in the background it might take up too much cpu or ram so that when the phone tries to come out of sleep it can't get enough CPU power to come out of sleep and therefore gets stuck in a kind of limbo. This theory could then be releated to the SetCPU problem when you set the CPU too low when it sleeps the issue occurs.
Moral of the storey is I have no idea what's going on, but please post if this works or doesn't work. Maybe it will shed some light on the issue, or you can tell me I'm wrong so I can give up. Let me know if you have Pattern Unlock enabled...
Luckily I'm not past the 30 day mark and I'm exchanging for a new Vibrant tonight. Wish me luck!
UPDATE: It's not the fault of Pattern Unlock, just reproduced the issue with it turned off.
UPDATE #2: Got my second Vibrant, just reproduced the issue within 30 mins of getting into work in the morning.
My Captivate used to shut off once every 2 weeks. Now it's doing it 4 times a day. However, I just found this app:
http://uk.androlib.com/android.application.org-bluesteel-cka-qxnim.aspx
Looks promising. I hope this works.
My wife's stock Captivate has been doing this for a week or two (our phones are about 6 weeks old). My rooted Captivate has -not- been doing it. We both have the same "plug it in all night" charging pattern. Hers will be going back shortly.
Jack45 said:
Others have found that the "wake lock fix" has not worked (although it initially seemed promising). If your shutdowns recur, exchange the unit. That's been the only remedy to date.
Click to expand...
Click to collapse
Tha'ts not true.
My phone was working fine. Then I rooted it. Then I started sideloading bunch of apps. Randon shutdown started to happen. I started tracing back and deleted apps one by one. Didn't work. Replacing the phone was out of the question because I live in Canada and bought the AT&T phone cash off a seller.
SOLUTION:
if you have had SetCPU (or overclock app) and had it to anything to your phone, this is what you got to do.
Run the SetCPu again, and make sure that you do Max 200mhz and Min 200mhz.
Reboot the phone.
Then go into SetCPU, disable autodetect. Then uninstall app.
No more random shutdowns.
It is NOT a hardware issue.
I can confirm that the App stops my phone from shutting down.. unfortunately I have to set it to 65% charge for it to work (whereas others can leave it on default 80%).
Found my issue, it was happening when my phone was jumping between the 850 mhz band and the 1900 mhz band. It would freeze and only happen in areas of bad signal. Locked it on to the 850 mhz band and havent had a freeze since.
100 hours of uptime and counting
http://forum.xda-developers.com/showpost.php?p=8612667&postcount=386
I have also heard that some phones experience the issue when fully charged and that putting a wake lock on your phone with captivate keep alive will solve the problem. These are two independant issues.
i'm not really that knowledgeable about how the phone interacts with different bands, but i'm trying to fix this problem as well and i'll try anything. are there any side/adverse affects to locking it onto a single band?
Has anyone tried removing the sim? to see if it still turns off?
The problem im having is when its near full and goes to sleep i need to turn it back on (like it shuts off) but i tried removing the sim and has not had this problem
Hi everyone.. I searched a bit but couldn't come up with any more answers so I'm wondering if I missed something.
I've had my TF since like May, and for as long as I've had it, I've had this issue.
No matter what kernel or Rom or anything, my TF always randomly reboots ONLY when my screen is shut off and the wireless is left on. It doesn't reboot if I'm using it, and the only way to make it not happen is to turn on airplane mode when I'm done with it.
Its not a big deal, but it is annoying, especially if I leave it in the living room and forget airplane mode. Then whoever is in there gets to watch my TV constantly and randomly reboot every few minutes.
Its just more annoying than anything. Id love to just keep wifi active so it automatically connects when I turn the screen on.
Other than this, my TF has been flawless for like 6 months
Thanks if anyone has any information!
I've suffered through the same issue with my 16gb TF. By any chance do you have your pattern lockscreen turned on? Can't quite remember where, but I read that having it stops the reboots.
I tried it on mine and haven't had one since...but it's only been a day or 2. Can anyone confirm if the lockscreen stops or limits the issue?
avlon said:
I've suffered through the same issue with my 16gb TF. By any chance do you have your pattern lockscreen turned on? Can't quite remember where, but I read that having it stops the reboots.
I tried it on mine and haven't had one since...but it's only been a day or 2. Can anyone confirm if the lockscreen stops or limits the issue?
Click to expand...
Click to collapse
Wow, ill have to give this a try. I've never used the pattern lockscreen.
random reboots
I get this after about an hour of use. If I sitch it off via the button then when I press it again it reboots. If I just let th TF switch itself off (after 5 mins) it switches on normally when I press the start button.
I also had similar problems with my wife's TF, it rebooted randomly just about anytime (not just with screen off), apps crashing randomly. When I returned it to the store where I bought it, they immediately replaced it with a new one that doesn't suffer any of those problems.
If you have such problems, I'd recommend taking it back to the store for repair, because that is definitely not the expected behavior.
unfortunately the lock screen thing didn't work
Can't really take the thing back, I've had it for months.... fortunately this is the only issue I have... I can live with it. Its purely an annoyance that doesn't affect me when using it...
Well this is weird. This morning I woke up and grabbed my G from next to my bed and the touch screen is being all slow and not responsive. I can't swipe left or right without doing it very slowly and deliberately. Same thing with bringing down my notification drawer.
Its making the phone near unusable. Even to type this all out I couldn't use Google keyboards swipe typing feature and have to hit each individual button really slowly.
Anyone know what could be causing this?
Sent from my XT1034 using xda app-developers app
Ravinxx said:
Well this is weird. This morning I woke up and grabbed my G from next to my bed and the touch screen is being all slow and not responsive. I can't swipe left or right without doing it very slowly and deliberately. Same thing with bringing down my notification drawer.
Its making the phone near unusable. Even to type this all out I couldn't use Google keyboards swipe typing feature and have to hit each individual button really slowly.
Anyone know what could be causing this?
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
Install this and see how it behaves https://play.google.com/store/apps/details?id=multitouchpro.tests&hl=es
Thanks for that useful little app. It registers all my fingers fine, and its good if I swipe slowly, but if I swipe too fast it loses my finger for a second, which I guess is why I have a problem swiping.
I have no idea what's causing this still though since its been working fine for the past month.
Sent from my XT1034 using xda app-developers app
Ravinxx said:
Thanks for that useful little app. It registers all my fingers fine, and its good if I swipe slowly, but if I swipe too fast it loses my finger for a second, which I guess is why I have a problem swiping.
I have no idea what's causing this still though since its been working fine for the past month.
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
Have you tried turning it off and on again?
Do you by any chance have the charger plugged in while doing this? (My nexus 4 screen acts that way when I connect the wall charger)
Have you tried resetting it?
It's not plugged in, I did try rebooting it but not a reset. I'll have to give that a try now.
Sent from my XT1034 using xda app-developers app
Same here, part of the screen is unresponsive, except if you move your finger very slowly.
I have the problem described by OP if I am charging with a high ampere charger. It is solved by me by turning the screen off and on after unplugging it.
I forgot to update. The problem just kind of fixed itself over a few hours. I took it to work and it was still having the problem, and then I took it out of my pocket a few hours into my shift to check a text and it was working like usual.
I dunno. Magic I guess.
Sent from my XT1034 using xda app-developers app
Could be that the cpu got underclocked for a while?
Using any cpu overclocking apps?
Ravinxx said:
I forgot to update. The problem just kind of fixed itself over a few hours. I took it to work and it was still having the problem, and then I took it out of my pocket a few hours into my shift to check a text and it was working like usual.
I dunno. Magic I guess.
Sent from my XT1034 using xda app-developers app
Click to expand...
Click to collapse
Guy who did a waterproof test on the Moto G encountered the same issues you described. As the phone dried out the screen slowly came back to life and became responsive again.
I suspect that you have moisture egress into the device, it could cause a strange capacitance differential affecting the digitiser, or even just a short.
Have you used the phone, in shower room, in pocket while exercising. In rain. Taken it from cold outdoors, into very warm indoors. All these things can cause moisture to condense inside the device.
If it happens, the symptoms will reduce as the phone completely dries out...
..
Facing Same Issue
Hello, I am also facing same issue only when my Moto G is connected to Wall Charger [Be it switched Off or On]. Can any body please help me resolve this issue? Or Do we actually have a solution for the problem stated?
same issue
Hi i have the same issue, please someone knows how to fix it or why it happens ? In my phone the problem appears and solve for itself but after a while the problem appears again
I'm also in the same boat..
Sent from my XT1033 using XDA Premium 4 mobile app
still not working
I made the multitouch test and all works fine, it seems like is a software problem but i don't know wich one is failing. I hide the navbar with gravitybox, could this be the cause of the problem ?
definitely your charger I had the same problem when using a generic charger... try a different charger
Sent from my XT1028 using xda app-developers app
Last night i charged vía usb with my notebook but the problem remains
el_bigote said:
I made the multitouch test and all works fine, it seems like is a software problem but i don't know wich one is failing. I hide the navbar with gravitybox, could this be the cause of the problem ?
Click to expand...
Click to collapse
this behavior happens to me with stock keyboard in whatsapp, after star typing and pressing the "a" key in loop, press the home button and start multitouch test (YAMT) and the screen area that is not responding is where the "a" key is located....
after a while the screen start to response in a normal way...
i tried swift keyboard and guess what.... the same issue again....
this is weird...
note: try to remove the grip shell
Solved,
Okay so I had this issue just now and i got worried, but there is nothing to worry about. The problem is in the charger, use a different charger
my 2 have done this a couple times and I think they were charging at the time. I unplugged the charger but no change. Then I removed the silicone cover I put on and it immediately worked fine both times I did it. I did not turn phone off or reboot. It did not start this trick until I put the covers on. Covers barely touch the screen on the sides. When I replaced cover it still worked until the next time it became unhappy with the cover. Anybody else...................
Update-just checked my other phone. I removed cover w/o unplugging and it did not restore it. Unplugged charger and it was fine. Almost seems like both are contributing to it. more research necessary..........
Maybe the phone just wants to be fondled???????
helppme said:
Guy who did a waterproof test on the Moto G encountered the same issues you described. As the phone dried out the screen slowly came back to life and became responsive again.
I suspect that you have moisture egress into the device, it could cause a strange capacitance differential affecting the digitiser, or even just a short.
Have you used the phone, in shower room, in pocket while exercising. In rain. Taken it from cold outdoors, into very warm indoors. All these things can cause moisture to condense inside the device.
If it happens, the symptoms will reduce as the phone completely dries out...
..
Click to expand...
Click to collapse
thank god for this, how long will it take to final all dry out?
A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
I have experienced this several times. I can't pinpoint what's causing it. I'm just glad someone else is seeing this happen as well. Hopefully someone gets to the bottom of it.
I use an app "Always On" which has a "timeout" feature.
The app uses AMOLED ambient display to put a clock and notifications on the screen.
I use it when going to bed or at night. The timeout feature uses Device Administrator access and causes the screen to go fully off after a while. Sometimes the app causes the Devices Administrator requires password "error," definitely.
I will test more and report, but earlier in week I noticed screen go off as you describe, as I've noticed now and again too, and I realized it was maybe exactly 3 hours since I freshly set a 3 hr timeout in Always On. At that point I was using my phone when the device locked.
Hmm.
Sent from my sailfish using XDA Labs
wilsonic said:
A few weeks after I got my Pixel I started experiencing random screen locks while I'm holding and using the phone.
I have it set to Auto lock after 1 minute of activity but this can happen sometimes immediately after unlocking with the finger print scanner. Ive only noticed it happening while on my hour train commute but that could just be because that's where I'm using it the most consistently.
I talked to Google support via chat and they suggested booting into safe mode to see if it's a third party app causing the issue. Ive currently been using safe mode for an hour and it has happened but only once when it first rebooted.
Has anyone else experienced this? I've contacted Google support again and will update if they find anything.
Thanks
Click to expand...
Click to collapse
Maybe a magnet causing interference? http://www.androidheadlines.com/2016/11/the-google-pixel-and-pixel-xls-screens-react-to-magnets.html
tejasm1 said:
Maybe a magnet causing interference?
Click to expand...
Click to collapse
OMG you just blew my mind. This is definitely what it is. When I'm sitting on the train I have my satchel on my lap which has magnetic clasps. I'll remember to keep it away from there in future. THANK YOU SO MUCH! :good:
I know this is an old thready but this blew my mind too! I think my juul is causing it, as it has a magnet on the end to snap to the charger. Never would've put two and two together. Thank you!
P4xl - Same random screen locking symptoms, NOT MAGNET related.
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
djdole said:
All of the responses in this describe the symptoms of the problem I have with my Pixel4xl, but not the description of the cause.
I most DEFINITELY do not have any magnets within any proximity to my phone.
It only has an Otterbox case, and will often lock when being actively used, while behind held at least 6" from any other object (except my hands).
Is anyone else experiencing this (non-magnet related issue)?
Click to expand...
Click to collapse
Yes I have the same issue where the phone locks itself randomly on 4XL. No idea what's going on I have a fabric case... Very annoying it happens all the time
I also have the same issue on the Pixel 4. No case, I'm sitting on my couch, no magnet within 6 feet, no electronics other than a remote control, yet my phone just sometimes locks.
Yes I'm facing this issue on my Pixel 2 as well, and no magnets near me!! Can someone Please help?
Hey guys make sure your buttons arent stuck to the frame
It's happening to me too on my pixel 4 xl. Did anyone determine a cause?
Same issue, no case on it or any magnet nearby. It's super annoying.
I had the same issue on my Pixel XL. Didn't think twice about it since it was an older phone, probably a bug with new os/old phone. But i just upgraded to the Pixel 4a and the same thing is happening! Is it related to smart unlock? The weather? Mars in retrograde?
djared704 said:
Hey guys make sure your buttons arent stuck to the frame
Click to expand...
Click to collapse
Definitely not the cause for me.
In my Otterbox case, when pressed, the volume buttons cause the volume interface to appear (which isn't happening),
and the power button has a distinct click when pressed (and when held, activates the nfc card payment interface).
A good guess, but unfortunately isn't the cause, in my situation. ??
Hey guys, I've been experiencing an issue with my OP6 since I've gotten it. And that is, whenever my screen is off, for some reason my WiFi connection disconnects or sleeps until I wake my phone up. This has been noticeable because I'd get my app push notifications an hour late or so. It's especially noticeable when I'm using an app like discord, and in a call with a friend and when my screen is off, I'd randomly disconnect constantly, I'd need my screen to be on and not off to prevent this.
I'm currently on Pie, I believe 9.0.2/9.0.3. I'm using OxygenOS, although I'm using the elementalX kernel.
I've done some searching, and saw that there is no such option on Pie to keep Wi-Fi going while on standby.
If anyone has any suggestions, please let me know! This has been an issue that I've been annoyed with since I've gotten my OP6.
Thanks in advanced!
iEddie said:
Hey guys, I've been experiencing an issue with my OP6 since I've gotten it. And that is, whenever my screen is off, for some reason my WiFi connection disconnects or sleeps until I wake my phone up. This has been noticeable because I'd get my app push notifications an hour late or so. It's especially noticeable when I'm using an app like discord, and in a call with a friend and when my screen is off, I'd randomly disconnect constantly, I'd need my screen to be on and not off to prevent this.
I'm currently on Pie, I believe 9.0.2/9.0.3. I'm using OxygenOS, although I'm using the elementalX kernel.
I've done some searching, and saw that there is no such option on Pie to keep Wi-Fi going while on standby.
If anyone has any suggestions, please let me know! This has been an issue that I've been annoyed with since I've gotten my OP6.
Thanks in advanced!
Click to expand...
Click to collapse
Do you have sleep standby optimization on?
mikex8593 said:
Do you have sleep standby optimization on?
Click to expand...
Click to collapse
I checked, and I do not have it on