Hi,
One of my friend lost her smart phone she did everything to block the telephone and all that. Now, somebody is using fake id with her name and had been using Whatsapp with her name and using her contact number.
Is there any way to deactivate that account ?
Amm31c said:
Hi,
One of my friend lost her smart phone she did everything to block the telephone and all that. Now, somebody is using fake id with her name and had been using Whatsapp with her name and using her contact number.
Is there any way to deactivate that account ?
Click to expand...
Click to collapse
When you lose a phone, first thing to do is inform all your contacts (via SMS from another phone) about the lost phone. If you do this, then all your associated contacts won't mind or ignores the messages or calls received from that number, as they'd be knowing its fake (I guess a Contacts Backup has been made into computer or synced with Gmail). And the next thing to do is, inform your Network/SIM operator and block the SIM. Anyways I'm still not sure, whether Whatspp will work on blocked SIM's or it just needs a working number at the time of its activation?! Have a look at these --> Whatspp FAQ, and see whether something mentioned on it helps.
coolsandie said:
When you lose a phone, first thing to do is inform all your contacts (via SMS from another phone) about the lost phone. If you do this, then all your associated contacts won't mind or ignores the messages or calls received from that number, as they'd be knowing its fake (I guess a Contacts Backup has been made into computer or synced with Gmail). And the next thing to do is, inform your Network/SIM operator and block the SIM. Anyways I'm still not sure, whether Whatspp will work on blocked SIM's or it just needs a working number at the time of its activation?! Have a look at these --> Whatspp FAQ, and see whether something mentioned on it helps.
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Click to collapse
well !! she tried contacting whatsapp support team through mail and the response is still awaited. The contacts have been informed about this but still using fake status and propagating wrong things about a person cannot be permitted.
I wonder if there is a way to deactivate the account using website or some software etc
I'm assuming you can't get a new simcard with the same number? And than have the old one in the lost phone blocked ofcourse. Cause than you could just reactivate whatsapp on a other phone which makes it unactivated on the lost phone.
Sent from my One V using xda premium
Block the old number by calling your calling operator.
And then appy for the same number if u want or a new number
Sent from my GT-N7100 using Tapatalk 2
Try to log in from some other mobile into whatsapp and beleive me all will be fine ...
He wont b able to login after you ..
If you want any help pm me anytime..
Sent from my GT-S6802 using xda app-developers app
Related
Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
*edit: Calling works fine.
**edit: fix: Make sure the APN of the hangouts app is the same as your phone's, apparently this may differ which causes complications
***edit: it didn't fix it, reverting to 4.4.4 did
Thubs said:
Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
Click to expand...
Click to collapse
check to make sure that your whole apn is correct
Thubs said:
Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
*edit: Calling works fine.
Click to expand...
Click to collapse
Works for me, Dutch T-Mobile.
simms22 said:
check to make sure that your whole apn is correct
Click to expand...
Click to collapse
Alright did that (double checked it with the carrier settings), but all settings were correct. Also I can receive text messages myself and can also call without any problems.
Thubs said:
Alright did that (double checked it with the carrier settings), but all settings were correct. Also I can receive text messages myself and can also call without any problems.
Click to expand...
Click to collapse
This should be Vodafone`s sms center number +31 654 08 81 000. Or else contact Vodafone to ask for some assistence.
gee2012 said:
This should be Vodafone`s sms center number +31 654 08 81 000. Or else contact Vodafone to ask for some assistence.
Click to expand...
Click to collapse
alright, will do, thanks!
I would like to add something new, it is very strange. I swapped my sim card with another person's sim card who also happens to own a nexus 5. When the sim cards were swapped, we were both able to send each other text messages from both phones and sim cards. But the moment I put my sim card back in my phone and sent a message, the other person didn't receive it. It seems like it isn't the phone's fault neither the sim card, but yet it is. I'm extremely confused.
Thubs said:
I would like to add something new, it is very strange. I swapped my sim card with another person's sim card who also happens to own a nexus 5. When the sim cards were swapped, we were both able to send each other text messages from both phones and sim cards. But the moment I put my sim card back in my phone and sent a message, the other person didn't receive it. It seems like it isn't the phone's fault neither the sim card, but yet it is. I'm extremely confused.
Click to expand...
Click to collapse
did you own/use an iphone and use imessage?
simms22 said:
did you own/use an iphone and use imessage?
Click to expand...
Click to collapse
I do own an ipod which had imessage. It wasn't linked to a phone number but it was linked to the same email as my hangouts. However, my sms has worked fine for months on my nexus 5 and I didn't switch to an iphone at any given moment.
Thubs said:
I do own an ipod which had imessage. It wasn't linked to a phone number but it was linked to the same email as my hangouts. However, my sms has worked fine for months on my nexus 5 and I didn't switch to an iphone at any given moment.
Click to expand...
Click to collapse
no idea then
simms22 said:
no idea then
Click to expand...
Click to collapse
Ah I fixed it! Apparently the APN from my phone's settings can differ from the APN of the hangouts app. By default it was onpda.stm.sk.ca instead of live.vodafone.com, I don't know why or how this is possible. Just glad it's fixed, thanks for the help anyway!
They may have blocked you
Alright I found out what the definitive problem is: Android 5.0
When I reverted to stock 4.4.4 I had NO issues whatsoever. But with the L preview and the official release I did have problems. I also tried to update from the stock 4.4.4 to 5.0 but I still couldn't text. Anway I hope it's just a carrier incompatibility thing that will soon be fixed.
If anyone knows how android 5.0 can impact and or can come up with a way to fix this manually, please let me know!
Additional update, I've contacted my Dutch carrier (Vodafone), and they informed me that they will look into it before the OTA update is released.
Thubs said:
Ah I fixed it! Apparently the APN from my phone's settings can differ from the APN of the hangouts app. By default it was onpda.stm.sk.ca instead of live.vodafone.com, I don't know why or how this is possible. Just glad it's fixed, thanks for the help anyway!
Click to expand...
Click to collapse
Is this a lasting fix for you? Would you share your exact APN and SMSC settings?
Thanks,
Willem
zycho42 said:
Is this a lasting fix for you? Would you share your exact APN and SMSC settings?
Thanks,
Willem
Click to expand...
Click to collapse
Nope it wasn't, it seemed lik a fix because I was able to send a message to 1 person but to no one else. So as I said, I'm back on Kitkat which is actually a permanent fix. I've contacted Vodafone about this issue and they said they will resolve it before the OTA comes out. But I can safely presume that you have the same issue? Let me know!
(My apn is exactly the same as here http://forum.portablegear.nl/mobiel-internet-instellingen-vodafone-apn-t7.html)
Thanks. Yes I'm having the same issue. Also tried those APN settings, but it didn't help.
Well I'm not sure weather it works.. Just give a try
In the settings->apps->Hangouts->uninstall updates
and then try sending some messages ...
if that does not then update the app from the playstore again and then try sending...
If still the problem persists then it is your SIM card problem try PORT or alternate SIM CARD .
Have you tried talking to your phone provider? Might be something on their end.
No it is Lollipop + Hangouts. There is a bug in the way it handles non-US texts. Watch the outgoing number and if it changes to +xx where xx is the country code then that is where your problem is. Google Lollipop country code and you should find some info.
It is also the same reason that I can't SMS short codes from Hangouts using Google Voice because it adds a +1. Hangouts on the PC or the GV app work just fine.
Sent from my Nexus 5 using XDA Free mobile app
I have one contact, that is in my "Buddy" list, with four numbers (in this order):
1. mobile
2. home
3. work
4. work - mobile.
I wanted to send message from my watch to this contact (via buddy app), but there is no mobile number of this contact. On watch I only see (in this order):
1. work
2. work (repeated!)
3. work mobile
4. home
I sync contacts with my Google account. I already deleted all numbers except mobile from there, sync with phone and then with watch. In this case everything is OK: I see only mobile phone number and sending messages works. After I add other numbers, mobile number is gone and I see work number twice.
I don't mind order of numbers, only missing mobile number is problem. Any ideas?
Same problem. Need help.
Sent from my SM-G935V using Tapatalk
Bump. Anybody else?
I love this phone for so many reasons, but there are too many times I've sent a SMS (either in Messenger or Honor's stock app, Messaging) and the send fails. If I try again, it'll usually go, but I don't think it should ever happen. Any ideas?
azok79 said:
I love this phone for so many reasons, but there are too many times I've sent a SMS (either in Messenger or Honor's stock app, Messaging) and the send fails. If I try again, it'll usually go, but I don't think it should ever happen. Any ideas?
Click to expand...
Click to collapse
try checking the message center number etc in message settings. Cal your operator to confirm. Might happen when you switch to a new phone.
please read
check message center number if not entered call your service operator and ask for number also check mobile network,
no issue with phone problem is with your sim card
I've had this issue more and more with Android. It is very quick to decide there is no connection and will fail to send. Had this happen many times with both this phone and Nexus 6p.
azok79 said:
I love this phone for so many reasons, but there are too many times I've sent a SMS (either in Messenger or Honor's stock app, Messaging) and the send fails. If I try again, it'll usually go, but I don't think it should ever happen. Any ideas?
Click to expand...
Click to collapse
Check APN settings with your mobile operator.
zinko_pt said:
Check APN settings with your mobile operator.
Click to expand...
Click to collapse
Yes. Make sure your APN settings on the device match with your service providers. Call them directly to confirm this #. [ns]
I have same issue with Cricket. Huawei support was no help. Basically told me clear the cash and check APN. I use Cricket and there is no option to change it.
I guess I need to stick with Facebook app for messaging
fujii3163 said:
I have same issue with Cricket. Huawei support was no help. Basically told me clear the cash and check APN. I use Cricket and there is no option to change it.
I guess I need to stick with Facebook app for messaging
Click to expand...
Click to collapse
have you tried resetting APN? or factory resetting?
fujii3163 said:
I have same issue with Cricket. Huawei support was no help. Basically told me clear the cash and check APN. I use Cricket and there is no option to change it.
I guess I need to stick with Facebook app for messaging
Click to expand...
Click to collapse
Is that app region specific? I suspect it is and depending on your device version it might conflict.
Was there ever a resolution to this problem? I'm getting the same thing on Fido in Canada with the correct APN, correct message center number and the amount of time to factory reset. And the time it would take me to set everything up again on this phone would take far too long for me to justify a factory reset.
This issue just started today for me, I've had the phone for a while now... Maybe 2 months
I suffered the same problem. I gave up and ended up installing the non-bloated Google's Messenger application to send SMS. https://play.google.com/store/apps/details?id=com.google.android.apps.messaging Now I have fully working SMS'.
i have problem in sending sms. SMS NOT SENT appears. actually first time when i was sending an sms then i received an option please tick, to not send, it will cost, and i also tick on another option that KEEP ALWAYS my PRIORITY mean not to send an sms from my phone if it costs. now i cant sms to check my balance or any other information. plz help
I bought a brand new s7 edge, USA unlocked version (no carrier specific) and activated it on PP. I had to buy a Pp nano SIM as my previous phone, a verizon S5 , used a micro sim.
Activation went smoothly. My phone rebooted and "programmed" the SIM and I was immediately able to make calls, use data, and send and receive messages.
Then a few hours later, when sending SMS texts, my phone would get stuck sending texts, then after a few minutes report that the message could not be sent. I could retry over and over and it keeps failing.
Now for the strange parts..
1. The recipient is actually getting my texts despite my phone reporting it wasn't sent.
2. Sms works normal if I am on a call when I hit SEND.
3. Mms works normal in all situations.
So I have tried many things.. restoring to defaults, clearing system cache, resetting phone to factory defaults in bootloader.. Turning 4g data off, turning wifi off, and pretty much anything else you might find a on google search. .nothing solves it. I spent hours on PP support calls who had me do everything again, they reset / reprovisioned my sim which made it activate again.. still nothing.
It's driving me crazy getting 100 failed message errors a day.
I am thinking next I may try getting a new Sim.
Another option might be setting up a SIP caller app to use for messaging, like Csipsimple, but I'm not sure what settings to enter for pageplus, or if they even support SIP text & calls.
Please help! Any help is greatly appreciated!
Hello,
try clearing the data of the sms app
or else try another app from play store to see if the problem is from the buildin app
Thank you for the reply. I forgot to mention that yes I have tried that as well. I have cleared the SMS data several times and tried a couple different SMS apps like Google messages, Facebook Messenger, and a few others. They all have the issue.
You may take a look at this thread
https://forum.xda-developers.com/showthread.php?t=1060826
-Hope- said:
Hello,
try clearing the data of the sms app
or else try another app from play store to see if the problem is from the buildin app
Click to expand...
Click to collapse
-Hope- said:
You may take a look at this thread
https://forum.xda-developers.com/showthread.php?t=1060826
Click to expand...
Click to collapse
Thanks! I think you are right about the root of the problem. However the solution may not be so simple for me. The command *#*#INFO#*#* does nothing on my phone. I'm trying to find another way to edit that setting but having trouble. I'll keep searching but it sounds like a new SIM car might also solve it?
First take out your sim and check if its OK my friend asked me about an exact same issue with a note 3, I told them to take out the sim and try another one, we came to know that the sim was damaged by a way or another
-Hope- said:
First take out your sim and check if its OK my friend asked me about an exact same issue with a note 3, I told them to take out the sim and try another one, we came to know that the sim was damaged by a way or another
Click to expand...
Click to collapse
Thanks, I'm happy to order another SIM, however one thing that confuses me is how would the SMS go through fine when I'm on a phone call? If the message center number or sim were corrupted shouldn't it fail on a call as well?
Hello again, a corrupted SIM will surely cause both messaging and calling issues, i may recommend to test another SIM to check if the problem still exist, it yes, then it's from the SIM
and no, the message center isn't related to calls
SuzukiDan7 said:
Thanks, I'm happy to order another SIM, however one thing that confuses me is how would the SMS go through fine when I'm on a phone call? If the message center number or sim were corrupted shouldn't it fail on a call as well?
Click to expand...
Click to collapse
But I would like you to check another sim if available, since it's more like a phone problem and not a sim hmmmmm
Unfortunately I do not have another sim, so I ordered a other one to try and activate with.
Got my new SIM card and activated it today, still having the same problem.. ?
-Hope- said:
But I would like you to check another sim if available, since it's more like a phone problem and not a sim hmmmmm
Click to expand...
Click to collapse
Hope, any more ideas? I'm fresh out!
Is there some way to use a SIP or similar app to send SMS through using my normal number?
Or how about rooting my phone to try to hack the message center number or maybe the SIM card ?
SuzukiDan7 said:
Hope, any more ideas? I'm fresh out!
Is there some way to use a SIP or similar app to send SMS through using my normal number?
Or how about rooting my phone to try to hack the message center number or maybe the SIM card ?
Click to expand...
Click to collapse
Did it happen after an update ?
my question is are you trying to send to your friend or to a premium number such as a service provided by your carrier ?
-Hope- said:
But I would like you to check another sim if available, since it's more like a phone problem and not a sim hmmmmm
Click to expand...
Click to collapse
-Hope- said:
Did it happen after an update ?
my question is are you trying to send to your friend or to a premium number such as a service provided by your carrier ?
Click to expand...
Click to collapse
No it did not happen after any update, and no premium messaging of any kind.
Again the message does get to the recipient, its just my phone giving me the false error that it wasn't sent.
SuzukiDan7 said:
No it did not happen after any update, and no premium messaging of any kind.
Again the message does get to the recipient, its just my phone giving me the false error that it wasn't sent.
Click to expand...
Click to collapse
Try turning both WiFi and mobile data and trying to send
------
1.Install Handcent SMS
2. go to send message settings > delivery report
3. Here you can delete undelivered conversations and end your "messages not sent"
This app seems to work also.
----
Also check your network signal
---
Do another factory reset and try handcent again
-Hope- said:
Try turning both WiFi and mobile data and trying to send
------
1.Install Handcent SMS
2. go to send message settings > delivery report
3. Here you can delete undelivered conversations and end your "messages not sent"
This app seems to work also.
----
Also check your network signal
---
Do another factory reset and try handcent again
Click to expand...
Click to collapse
Have done all of the above, still not working .. haaaalpp
With Handcent I can set it to not vibrate or set off my message notification sound on failed messages, which helps.. but I still get the popups saying it failed.
Again I have to stress that messaging works fine when I'm on a call, where mobile data is not available.. but if I disable mobile data while not on call, it still fails to send. Surely this must suggest a possible solution, although I am not adept enough in Android to say what that is..
Hello,
Message app > settings > more settings
can you capture what do you got there ?
I changed my phone number and accidentally deleted my whatsapp account. Then I tried to reinstall whatsapp but it will only verify the # via text or phone call to the old number that I no longer have access to. Any way around this?
paradigmGT said:
I changed my phone number and accidentally deleted my whatsapp account. Then I tried to reinstall whatsapp but it will only verify the # via text or phone call to the old number that I no longer have access to. Any way around this?
Click to expand...
Click to collapse
Call your service provider and request the number to be changed to your old number. Any other option than that would require things that are against the rules here, so you probably won't get much help here.
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