Droid Razr Maxx HD shuts off when plugged into car charger - RAZR HD Q&A, Help & Troubleshooting

My wife got a new Droid RMHD from Verizon last week. When we got back in the car for the drive home she plugged it into the car charger. (this charger: http://www.amazon.com/MicroUSB-Car-Charger-HTC-Thunderbolt/dp/B003OQUJRQ) Then she said she couldn't get it to turn on. I was driving and not paying a ton of attention to her. But she was holding the power button, and all she could get was the motorola M as it does when it is powered off and being charged.
Then just yesterday we were able to repeat this event in the car several times. We plug in the phone, it behaves for 15 secs then the phone turns off, the screen turns on with the big red and white M. To turn it back on you have to unplug it.
Is there a power setting I should look for? I have told her to stop using the car charger for the time being. I know that not all chargers are made the same but we had been using that one for a couple years with my HTC Incredible and her old Motorola. Thoughts?

Based on a quick look at the reviews on that car charger, I would throw it away. It sounds like it is messing with the battery circuit and sending bad electricity to your phone. Buy a car charger with 4.5 stars or higher reviews.
Sent from my DROID RAZR HD using Tapatalk 2

Similar Issue
My girlfriend just purchased a RAZR maxx from Verizon. Last night while charging her phone it turned off and we were unable to turn it back on while plugged in or not. I eventually did the volume + power button which I was able to boot up normally then. Has anyone had similar issues or is this a known issue? I have been researching it and I can't find any posts on it.

Same issue
gumby2033 said:
My girlfriend just purchased a RAZR maxx from Verizon. Last night while charging her phone it turned off and we were unable to turn it back on while plugged in or not. I eventually did the volume + power button which I was able to boot up normally then. Has anyone had similar issues or is this a known issue? I have been researching it and I can't find any posts on it.
Click to expand...
Click to collapse
I have the same charger and same issue. I stopped using it. I have an OEM Motorola charger from my OG Droid and that works fine. I"m going to order the Anker® 15W 3.1A High Output Simul-Port Car Charger one of these days I have their 10,000MaH power pack and love it

Get rid of it. On ebay you can find decent USB charger for couple bucks. No extra options/settings are needed when charger works properly. Plug it in and the Droid will take care of the rest.
Sent from my DROID RAZR HD using xda app-developers app

Related

[Q] Motorola Backflip Overheating/Won't turn on.

So, here's the deal. I have a Motorola Backflip, it has been rooted and now runs 2.1 instead of Android 1.5. A few weeks ago, I woke up after charging my phone all night and it was very hot. It wouldn't turn on, I panicked, then later I tried and it was fine. Now, it happened again this morning when I woke up. It was very hot, I waited for it to cool off, and tried to charge it again, because it wasn't charging all night. When I plug it in, it recognizes it's plugged in with a little vibration, does the white screen with the Motorola M for a bit, then shows the "0%" screen with a charging battery. Then, it vibrates to show it's plugged in, shows the white screen with the Motorola M for a bit, then once again shows the "0%" screen with a charging battery. It keeps doing that, and won't charge. I obviously can't turn the phone on since it will not charge, and the battery is dead. I am using a normal wall charger, but I will try charging it through the computer to see if that makes any difference. Any suggestions? Is my phone okay, or should I give up?
U need a new battery
Sent from my MB300 using XDA App
Just woke up to the very same thing with my backflip. It may have something to do with the amount of current going through the connection. I had mine plugged into the back accessory port on my old Blackberry Bold dock. The one that has a spot for the bold upfront, spot for a bluetooth headset, extra battery charger and an extra USB port on the back(I use it and my old Bold as a bedside alarmclock/internet radio now .) I had been playing a bit of leaf green on gameboid last night with it plugged in and woke up to a feircly hot Backflip that would not power on. it was on until I picked it up then turned off. i hit the power button and it just kept cycling through the moto M logo and then returning to the 0% battery screen and then off. i disconnected it from there, plugged it into my laptop where i could only get the micro-usb led to blink... it would not power on at all. I then got my Blackberry Torch's little usb wall adapter and tried that out and it worked like a charm. phone loaded up the way it was intended to.
Now as far as amperages go, for the dock i am unsure, it states on the wall plug it has an output of 1600ma, but for up to 4 devices... i am unsure as to how much power is restricted to each port if any. I only had the bold and backflip connected to it. My laptop has powered USB ports which deliver 550ma's each which is typical and in my experience often not enough to start a device from 0%. My BB wall adapter is 750ma's which has to be my personal preference. I actually refuse to plug my Torch into a USB port until i know it does not supply over 750ma's for fear of ruining my battery like had before on other phones not designed to use a 1amp charger. I am assuming my Backflip has the same idea.

Charger died

So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
They definitely have different versions, the later version 0B-2LF, 0B-3LF (?) are supposed to be less failure prone.
You can always make a Do It Yourself (DIY) charger with a wall charger and USB A Female to 5525 Plug Female Power Adapter.
I’ve got similar experience – when I’ve tried to charge tablet second time after few hours of playing with it, when I’ve plugged charger in, icon didn’t show me expected “charging” icon. At first I’ve thought that was faulty cable but plugged to PC worked fine. Then I’ve found some info that connectors between charger and plug adaptor tend not to have a contact. I’ve taken out plug adaptor and bent slightly those 2 wires on charger, then connected the plug adaptor back. When I’ve plugged it into wall socket – it worked. I’m on 0L-1LF model.
I've encountered this problem too. At first I thought the charger was dead, but when I rebooted the transformer while plugged, it start to charge again. Maybe you should try that.
It probably still charges or has some charge optimization like my Lenovo laptop has. Mine does the same but never any issues.
Sent from my Transformer TF101 using Tapatalk
ThEiiNoCeNT said:
After charging my tablet for a while or overnight the charger does not work either.
So what I do is either wait it out or throw it in a ziploc bag and toss it in the freezer(I can't remember where I found this tip but it does work).
The charger gets excessively hot after 2 hours of straight charging and as a safety feature I believe it shuts off. Throwing it in the freezer simply resets the charger I believe, and it is only for about 15 minutes.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Elzbieta said:
I also did have to put my charger in the freezer... for over a month now it's been working fine.
Try it
Click to expand...
Click to collapse
Another succesful "freezer" here.
To document - My powerstrip turn off with PC and charger is plugged in to it. Tablet was @ < 20% when I put on to charge, not realizing strip was off (company in town so wife wanted it off in case room was needed for kids), got up next morning and now tablet @ < 4%. Took charger and tried multiple outlets and none would charge and charger was not warm. Tablet @ < 4% and now plugged to USB port on laptop (recongized USB Debug and Asus Sync) so it is trickle charging sort of. Search turns up this (and a couple of others) tread. Turned off tablet (to improve trickle charge performance) and waited the 15 minutes. Removed charger from freezer, plugged into wall, plugged in tablet and tablet turned on and now shows as charging.
I assume this is a hardware/software/firmware problem in that the charger is not going to burn itself out trying to push too much voltage and the reduced charge state of tablet is raising resistence and the firmware has a pointer wrong and it needs to be a little colder to be right.
No idea but thanks for the tip.
I got kinda freaked out when my charger didn't work with my tablet last time. I blamed the custom rom since it happened a couple days after I rooted and flashed a custom rom on it, and I never had trouble with stock before. But, it wasn't the charger, since I plugged in the dock and it could charge. So maybe sometimes the tablet doesn't take in a certain amount of voltage or something..? (It was fine after I rebooted.. or update roms, can't remember.)
I once thought that my charger had died but then I tried a hard reset (hold the power button down for 10 seconds) and it started working again. It's worth giving it a go before you go out and buy a new charger.
Sent from my Nexus S using XDA App
betadan said:
So my co-worker has an Asus transformer like i do and he is on his 3rd charger for it. So i have been lending him mine while he waits for his new one. So last night he borrowed it and when i went to charge mine it no longer works. Are the chargers really this faulty or could it be his device that is killing the charger?
Click to expand...
Click to collapse
I think there is something off with his TF if it killed 3 or 4 chargers.
My charger died and no amount of putting it in the freezer or anything else would make it work again.
The only thing I did was pull the cable out attach the TF to my laptop and download files to a different Micro SD card I had bought. Plugged it back in and no workie.
Lucky I had bought another charger for a spare and had it to check the cable ..charger and make sure it what part actually wasn't working...and charge my TF.
It's at an ASUS service center hopefully being fixed.
They do go bad. Theres been documented problems with them just like the dock,, and tablet. When your trying to build the cheapest tablet around ...parts and some things provided by other manufactures ( I know Asus doesn't make everything that goes into it) don't always turn out as well as you've planned.

[Q] No mods, 24hrs old and now Bricked/Defect?

New work phone Moto Razr HD Maxx. I got it yesterday, it had 80ish% batt life. Left the chargers at work yesterday so I plugged it into my pc last night via usb to micro. I only glanced at the screen but I noticed it was still "discharging". I unplugged it and plugged it pack in and noticed a very small change in the MAH reading but it was still "discharging". I also noticed that I didn't get the normal audio notification from the pc that signals a USB device connecting but i wasnt concerned and went to bed. This morn the battery was about the same(30ish%) as the night before. I just assumed the problem was the USB ext that i was using so i removed the extension plugged it back in for a few hours. I disconnected and made some calls and got a 14% batt warning shortly after. WTH! so I drove to work and picked up the chargers. used the car charger for about 30 min and I was back up to 30%. I used the phone for a little while and again I got the 14% warning. I picked it up off my desk looked at it and set it back down. 20min later I picked it up to go put it on the "home" charger it came with and it was already dead. I have had it on the home charger for 1 hour and the car charger for 10 min and it will not come back to life.
Any thoughts? Just a defect? or am i missing something extremely simple? You just press and hold the top button on the right side to turn on right? Is this what I get for turning down the iphone on the grounds that every single person in the office already has one and I wanted to lead a revolution?
bjd210 said:
New work phone Moto Razr HD Maxx. I got it yesterday, it had 80ish% batt life. Left the chargers at work yesterday so I plugged it into my pc last night via usb to micro. I only glanced at the screen but I noticed it was still "discharging". I unplugged it and plugged it pack in and noticed a very small change in the MAH reading but it was still "discharging". I also noticed that I didn't get the normal audio notification from the pc that signals a USB device connecting but i wasnt concerned and went to bed. This morn the battery was about the same(30ish%) as the night before. I just assumed the problem was the USB ext that i was using so i removed the extension plugged it back in for a few hours. I disconnected and made some calls and got a 14% batt warning shortly after. WTH! so I drove to work and picked up the chargers. used the car charger for about 30 min and I was back up to 30%. I used the phone for a little while and again I got the 14% warning. I picked it up off my desk looked at it and set it back down. 20min later I picked it up to go put it on the "home" charger it came with and it was already dead. I have had it on the home charger for 1 hour and the car charger for 10 min and it will not come back to life.
Any thoughts? Just a defect? or am i missing something extremely simple? You just press and hold the top button on the right side to turn on right? Is this what I get for turning down the iphone on the grounds that every single person in the office already has one and I wanted to lead a revolution?
Click to expand...
Click to collapse
Yeah you just press and hold the button to turn it on. Sounds as if maybe there's something wrong with the USB connector on the phone, since the computer isn't recognizing it. When you plug it in to the computer it should trigger autoplay like plugging in a flash drive.
thanks youtube for telling me how to soft reset, phone is on now and charging. Not sure why it wouldn't charge before but whatever, the revolution is back online
Megaroad said:
Yeah you just press and hold the button to turn it on. Sounds as if maybe there's something wrong with the USB connector on the phone, since the computer isn't recognizing it. When you plug it in to the computer it should trigger autoplay like plugging in a flash drive.
Click to expand...
Click to collapse
So yeah, after soft reset the Moto is charging from the "home/AC charger". While that was going on, I plugged my old HTC HD2 into the pc with the cable that didnt work with the Moto and the HD2 took a charge. I took the USB from the supplied Moto "Home/AC Charger" and plugged into the PC and the PC is now charging the Moto. I must assume that the leads within the Moto supplied cable are of a larger gauge and carry more current than standard USB to Micro cables? Whatev... the phone works now I guess. I still wonder if the iphone would have been a better choice. lol
Have you updated your Motorola drivers on the PC?
Sent from my RAZR MAXX HD using Tapatalk 2
bjd210 said:
New work phone Moto Razr HD Maxx. I got it yesterday, it had 80ish% batt life. Left the chargers at work yesterday so I plugged it into my pc last night via usb to micro. I only glanced at the screen but I noticed it was still "discharging". I unplugged it and plugged it pack in and noticed a very small change in the MAH reading but it was still "discharging". I also noticed that I didn't get the normal audio notification from the pc that signals a USB device connecting but i wasnt concerned and went to bed. This morn the battery was about the same(30ish%) as the night before. I just assumed the problem was the USB ext that i was using so i removed the extension plugged it back in for a few hours. I disconnected and made some calls and got a 14% batt warning shortly after. WTH! so I drove to work and picked up the chargers. used the car charger for about 30 min and I was back up to 30%. I used the phone for a little while and again I got the 14% warning. I picked it up off my desk looked at it and set it back down. 20min later I picked it up to go put it on the "home" charger it came with and it was already dead. I have had it on the home charger for 1 hour and the car charger for 10 min and it will not come back to life.
Any thoughts? Just a defect? or am i missing something extremely simple? You just press and hold the top button on the right side to turn on right? Is this what I get for turning down the iphone on the grounds that every single person in the office already has one and I wanted to lead a revolution?
Click to expand...
Click to collapse
Did you install the moto drivers before plugging it in?
Sent from my DROID RAZR HD using Tapatalk 2
newmanx4 said:
Have you updated your Motorola drivers on the PC?
Sent from my RAZR MAXX HD using Tapatalk 2
Click to expand...
Click to collapse
and koftheworld
I guess I haven't. I just wiped my PC and installed W7 so I didn't want to install anything until I knew the PC was stable and updated. Anyways, the Razr has been going dark at least once a day. I am about to plug it in and update., Will LYK if it helps the situation

Anker powercore+ 10050 charging issue

So i bought this hoping it would be awesome like most Anker products but after 30 seconds of charging and showing the lightning it stops charging. Itis the same issue aome people have been having with the Aukey version of qucikcharge 2.0 battery packs. Anyone have a positive experience with either yet? [emoji22] I called Anker the did not know of any issues and said to return or exchange it.
I actually just got this same battery pack today and so far it's working fine for me. Charges fast as heck. I'm using a new Anker Powercore cable with it as well.
I just received the this item today because I had the Aunkey Quick Charge battery pack and it was doing the same thing.
I opened up the package of the battery pack and plugged it in my phone it recognized it right away and started charging. Its stayed charging for about 20 seconds then it shut off. I pushed the button and it said turbocharging again, this time it shut off after about 30 seconds. I rebooted the phone plugged it in and this time it lasted about 15 minutes. Getting frustrated now,I started up the charger again by pushing the button and went an took a shower and it's still going now. very unreliable. Tomorrow I'm going to run my phone down to whatever it is at the end of the day, plug the battery pack in, and note how many times it shuts off and note what the battery percent is at.. Something is definitely wrong with these battery packs and the Motorola pure. hopefully its just a software issue and Motorola can push an update.
Benny879 said:
I actually just got this same battery pack today and so far it's working fine for me. Charges fast as heck. I'm using a new Anker Powercore cable with it as well.
Click to expand...
Click to collapse
Did you try the cable it came with in the battery pack box?
Sent from my XT1575 using Tapatalk
lk2race said:
Did you try the cable it came with in the battery pack box?
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Yeppers. and others like the one that came with my Turbo Charger from The Droid Turbo
---------- Post added at 08:22 PM ---------- Previous post was at 08:20 PM ----------
+lk2race do you have one of these quick charger batteries?
FYI...I've had the Powercore+ 10050 for two days now and has worked every time I've used it. I'm using an Anker Powercore cable I purchased separately.
Sent from my XT1575 using Tapatalk
Benny879 said:
FYI...I've had the Powercore+ 10050 for two days now and has worked every time I've used it. I'm using an Anker Powercore cable I purchased separately.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
My aukey charges it everytime as well and doesn't shut off like some people are reporting. But what I am sure is it's NOT charging using quick charge 2.0 since it's pretty slow. I also noticed at random times it says Turbo charger recognized and it shows up every couple minutes. So if it's charging really slow, and that keeps popping up. Our phone probably has trouble with these quick charge 2.0 battery packs. I bought 3 of these so I might return my phone if I can't get these to work :crying: It's past 30 days for these chargers also so I can ONLY return this awesome phone and MAYBE get a new nexus 5x
btort1 said:
My aukey charges it everytime as well and doesn't shut off like some people are reporting. But what I am sure is it's NOT charging using quick charge 2.0 since it's pretty slow. I also noticed at random times it says Turbo charger recognized and it shows up every couple minutes. So if it's charging really slow, and that keeps popping up. Our phone probably has trouble with these quick charge 2.0 battery packs. I bought 3 of these so I might return my phone if I can't get these to work :crying: It's past 30 days for these chargers also so I can ONLY return this awesome phone and MAYBE get a new nexus 5x
Click to expand...
Click to collapse
My phone always says Turbo Charger plugged in with the Anker.
Sent from my XT1575 using Tapatalk
Heres a 2 minute video of the issue I'm having with the Anker Battery Pack. (same behavior with the Aunkey External battery)
VIDEO OF ISSUE
https://goo.gl/photos/PbUsQDiPVxXHKbN17
Here's the thread about it.
http://forum.xda-developers.com/mot...oto-x-pure-quick-charge-2-0-woes-3rd-t3206718
I'm having no issues with the Anker battery pack and it definitely quick charges.
Figured out the trick with these quickcharge troubles. For a car charger plug the cable into the phone then the charger in the light plug. Toast notification will pop up and your good to go. Got the anker qc power+ 10050 to work with their powerline cord with the same process. Remember plugh cord into the phone first then plug the cord into the powerpack. Toast notification will show and it will NOT quit charging in 30 seconds like it does if you plug it in any other way.
lk2race said:
Figured out the trick with these quickcharge troubles. For a car charger plug the cable into the phone then the charger in the light plug. Toast notification will pop up and your good to go. Got the anker qc power+ 10050 to work with their powerline cord with the same process. Remember plugh cord into the phone first then plug the cord into the powerpack. Toast notification will show and it will NOT quit charging in 30 seconds like it does if you plug it in any other way.
Click to expand...
Click to collapse
Hi
It seems that the trick doesn't work for me. Some say the battery works with Mono and Anker cables.
I know it doesn't work with the cable that comes with the Ancker battery and it won't with
cable that comes with Tronsmart QC 2.0 Car Charger even though car charger and cable do
work in Turbo with MXPE. Ankers knows there is a problem and I emailed Moto and QualComm.
I am ready to give up with Ancker
JohnnyJTav
I have noticed that it works more consistently when i plug it in when the battery on the phone is less than 20%
Sent from my XT1575 using Tapatalk
Anker powercore+ issue
I bought the Powercore+ in place of my anker e3. When I got it I pressed the button and it had 7 lights on it which indicated atleast 70%. I then took the anker powerline USB that I bought and plugged it in the battery pack and the phone and the lights went off. Even when I press the button they don't show so I decided to charge it. I left it overnight and when I came back it was the same as how it was the night...the lights just kept spinning. When it's off the charger and I press the button the lights still do not come on. It is not working. Help me!!! By the way I use anker powerport+1 to charge it.
cuteyr said:
I bought the Powercore+ in place of my anker e3. When I got it I pressed the button and it had 7 lights on it which indicated atleast 70%. I then took the anker powerline USB that I bought and plugged it in the battery pack and the phone and the lights went off. Even when I press the button they don't show so I decided to charge it. I left it overnight and when I came back it was the same as how it was the night...the lights just kept spinning. When it's off the charger and I press the button the lights still do not come on. It is not working. Help me!!! By the way I use anker powerport+1 to charge it.
Click to expand...
Click to collapse
With the update to marshmallow. I can no longer get it to charge my phone at all. I recommend returning it if you are still within that option.
lk2race said:
With the update to marshmallow. I can no longer get it to charge my phone at all. I recommend returning it if you are still within that option.
Click to expand...
Click to collapse
thanks. i returned it and the new one is working perfectly

Pixel 2 is dead?

So it was on last night and when i woke up this morning it was dead,but i powered it on to see what time it was, then it turned off again right after, i figured dead battery no big deal. So i go to charge it and go back 15 mins later to turn it on as i'm expecting a text message and it won't turn on just a red light flashed once. i tried 4 different outlets checked the connector for lint or dirt nothing, its been charging? for 45mins it should be almost done but it wont turn on. i tried pwr+vol up, pwr +vol down nothing. Sucks cause i don't have any other USB type-c chargers or cables and everyone elses phone is Micro usb and my other family have ****inn iphones. Also it's new years tomorrow so no stores are open. Sigh any ideas?
Had the same thing happen. For some reason once the phone is completely dead the oem charger does not charge the phone. I had to use a USB a to c cable I bought at Walmart (for data transfer) and plug it into my oem nexus 6 wall charger base to get it charging and turn on...
Sent from my Pixel 2 XL using Tapatalk
Mine Pixel 2 has just died today. Had 30%+ of battery. I was using gmaps and suddenly found screen switched off. Tried to turn it on but since that moment, no signs of life at all.
I had similar problem. Morning no alarm and Pixel 2 totally dead. Now I have new piece.
my factory charging cable quit charging my phone as well

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