Hi guys
Hope you can help me with this one. I purchased a tf700kl from my local store this month and i have a recurring problem.
For some reason when i turn my tablet off it always gets stuck in boot screen when i turn it on again (the one where the silver ASUS logo flashes)
The only way i have succesfully entered the tablet os again is by doing a factory reset. But that only worked until i turned it off again. Then the same problem occured.
Anybody know how to solve this issue?
Its a TF700KL
It asked for a firmware update to 4.1.1 and i installed that
I have installed several APPS on it. Very common and all from Google Play (no unsecure apps)
I would recommend exchanging for a different one whole you still have a warranty. I've never seen any complaints like this. Sounds like it's crashing during sleep.
Alternative is to install minimal apps after factory reset and try to deduce whether it's an app causing your issues or not.
After poking arround a bit with trial and error factory resets i found out that it is the app called Acalender+ that is causing the crashes. hope this helps other unfortunate users out there
AronChan said:
After poking arround a bit with trial and error factory resets i found out that it is the app called Acalender+ that is causing the crashes. hope this helps other unfortunate users out there
Click to expand...
Click to collapse
Sounds like an awesome app. You should contact the dev with your problem. Most will be thankful for pointing it out.
Related
Hi
I am having a problem that just cropped up on a Xoom 3g running unrooted, Motorola Jelly Bean 4.2.1. I am using it on wi-fi only, no Verizon account. The unit will get past the M screen and then ususally hangs up when it gets to the screen with the expanding colored rectangles. Sometimes the home screen will flash up for a split second, sometimes with enough time to log in. In either case it is back to the colored rectangles shortly, even if I get it to log in. I can get to the factory reset screen during the boot and do a full factory reset reload the apps and settings. I have done this twice. It works for about 20 or 30 boots and then colored rectangles show up in the middle of a session and its back to the boot problem.
Questions:
Does anyone have a quick answer?
Will rooting and reloading Android help or it is a hardware issue?
Thanks for any help
John
Have tried a full factory reset without restoring your apps and settings to see if the issue persist?
Strange boot
Domunus said:
Have tried a full factory reset without restoring your apps and settings to see if the issue persist?
Click to expand...
Click to collapse
It seemed to work ok with the apps installed for a while. There were a couple which were suspect and I did not reinstall after the factor reset. It could be a problem though. Maybe I will try the reset again with only a couple of apps. I am still undescided on the root and updating the OS.
OldTacoman said:
It seemed to work ok with the apps installed for a while. There were a couple which were suspect and I did not reinstall after the factor reset. It could be a problem though. Maybe I will try the reset again with only a couple of apps. I am still undescided on the root and updating the OS.
Click to expand...
Click to collapse
Hi again.
I did some thinking and now I suspect the Bluetooth connection. I had enabled an app that required BT (Logitech Harmony Hub). I also enabled the BT but not the app after the second factory reset. I did another factory reset and did not enable Bluethooth. The unit has been running flawless as before. I did a little searching on the web and found a guy with an identicle problem but it was not clear if it was resolved.. Does anyone know know if this is a common problem and if there is a solution. I could not find anything elso on the web or in the formum that helped. If this is a persistant problem, I am wondering if a custom rom would help.
Thanks
John
Basically what the title says. I own a snapdragon P905 version and I'm experiencing sleep of death on the device. It was rooted before but then the problem started ocurring and I did a factory reset but that didn't fix the problem.
Any ideas would be apreciated.
SOLUTION
It seems that reflashing a stock firmware form SAMMOBILE solved the problem for me. At least no problems ocurred since I reflashed it. Cheers, I hope it helps someone else too.
EDIT: Nop, that didn't solve it, the SOD was back after an hour or so... back to the drawing board...
What changed in that hour? Perhaps an application that was recently updated by it's developer is causing issues?
muzzy996 said:
What changed in that hour? Perhaps an application that was recently updated by it's developer is causing issues?
Click to expand...
Click to collapse
No, BUT, it seems i made a mistake by not wiping the device because, after I used ODIN to flash the alternative firmware my data wasn't deleted and I didn't have to setup the device or my apps.
Note that I have only the bare essentials installed on the tablet (Dolphin browser, facebook, battlefield battlelog, battlefield commander, BS player, splashtop 2, and hancom office - not the viewer).
I've read on some other devices the wifi module causes the SOD, I'll try disabling the wifi first. If that doesn't work I'll try installing TWRP and wiping cache/dalvik to see if that brings me anywhere. If not, I'll start picking off my apps one by one.
I didn't have enough time to do any of the things I said I'd do in the last post BUT, the Sleep Of Death was gone for 3 days untill I installed facebook and dolphin browser yesterday. Now it's back again!? I uninstalled both apps but the SOD is still here. No clue on how it went away on its own, and why it won't go away again...
I'm still looking for some fresh ideas.
EDIT: It seems that factory reset does the job, and I can install my basic apps and it works fine for a day... BUT if I leave it over night I can't turn the screen on in the morning, and the SOD is back every time after that.
EDIT 2: It was the broken micro sd card I frogot I put into the tablet...
Same here. Didn't happen at first. Now when screen goes off, I have to reboot. I am certain I will track this down.... But it's currently frustrating
Sent from my SM-P900 using Tapatalk
@canezila - Perhaps a corrupted SD card as noted in cavkic's last update?
I don't believe it is this. As best that I know, it's working well.
Sent from my SM-P900 using Tapatalk
So here is what I'm dealing with. A couple of weeks ago apps on my phone kept crashing. I was seeing a constant "Google Play Services has stopped" message and I was completely unable to use my phone. I ended up saying screw it and I did a factory reset.
The problem was still happening after a reset so I figured I should do a full wipe (Dalvik, cache, system, data) and reinstall the ROM (Cyan 11). Unfortunately that still didn't fix the problem.
Since then I've tried everything. I've ran "Fix Permissions" which seemed to work for about a day and then it started again. Sometimes rebooting the phone fixes the issue for a day but it always comes back. It's not always Google Play Services. It seems to be any random app on my phone that starts to constantly crash. Sometimes this happens from the phone's home screen, other times when I go into the app (gmail seems to be a problem more often than not). The phone was also just randomly rebooting, sometimes a few times a day and sometimes when trying to update apps I'll get various errors (package not signed, error 960, etc).
I finally decided that Cyanogenmod might be the problem. I've replaced my recovery (was CWM) but now I have TWRP. I downloaded Paranoid's latest ROM for the S3, did a factory reset, wiped Dalvik, system, data and cache. I also told TWRP to fix the file system in hopes that it would help and then I told it to Fix Permission.
Once I installed the ROM and the Google Apps, phone boots, I sign in....apps start crashing. I'm so lost. I don't know what else to do. Why would a phone that is freshly wiped have problems with apps crashing. This was happen with both Cyanogenmod and Paranoid. I'm running the same version/download of Cyanogen on my gf's S3 and it's been fine. The phone has been rooted since I got it almost 2 years ago and running Cyanogen this whole time. I only switched to Paranoid in hopes it would fix this problem.
Does anyone have any ideas on something I should try? Right now my phone is a pain to use, I'm constantly clearing crash pop ups and then just today it suddenly lost my google account and all my data was gone. No contacts, gmail empty, etc.
Silly but serious question, is play services installed? I've seen several people try to install Google Apps without play services installed and it will give this error without it being installed. I can't produce a screen shot for you as I'm not on a locked bootloader
From my CM11 S3
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
rckymtnrfc said:
Well, although I've never specifically installed Google Play Services, it should be part of the Google Apps zip file I'm flashing along with the ROM. This is happening with 2 different ROMs with their respective Google Play App zip files.
I also just checked and it is listed in Apps>All.
Click to expand...
Click to collapse
Alright, I've seen this issue on several different posts. Just a suggestion, it's worth a try at this point.
Try removing play services from the system file, make a backup first. Reboot and then reinstall the backup you made, it should push it back into data/app
From my CM11 S3
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
rckymtnrfc said:
Certainly can't hurt. I'll give it a shot this evening and see if it helps.
Click to expand...
Click to collapse
By chance did you get a moment to try this?
From my CM11 S3
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
rckymtnrfc said:
I didn't. I don't know why but the phone seems to be working correctly now. I don't understand why. I didn't do anything but suddenly things aren't crashing. It's been stable for 24 hours now. I didn't do anything so I don't know why but I'm just holding off until I see a crash. Still confused but glad it's working (except my GPS).
I'm honestly afraid to reboot it now. It hasn't worked this well in weeks. Normally I'll open gmail and get a crash 99% of the time. I reboot and it works for a bit but then starts crashing again. Same thing with other apps. Maybe it heard me talking about wanting to throw it out a window and it's got scared. =)
Click to expand...
Click to collapse
As long as it works that's all that matters. That is odd that all of the sudden it started just working fine
From my CM11 S3
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
rckymtnrfc said:
Yeah, just like how it 'broke'. It was working one minute and then suddenly throwing crashing all over. This phone is possessed. At least I can upgrade in April. If I see the problem return, I'll try the above suggestion and report back.
Click to expand...
Click to collapse
I know that feeling, I've soft bricked mine more than once. Thankfully I just recently ditched VZW so I'm not locked down to there phones anymore. I kept my S3 and took it with me
From my CM11 S3
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
Sent from my SM-S767VL using Tapatalk
I am unable to use my new Teclast 40 tablet because when an app starts up and is working fine a popup appears saying `xxx keeps closing... ' and there is no option to dismiss the false warning. I have ran 2 anti virus plus Malawarebytes and my device is clean. Help please!
Guayruro said:
I am unable to use my new Teclast 40 tablet because when an app starts up and is working fine a popup appears saying `xxx keeps closing... ' and there is no option to dismiss the false warning. I have ran 2 anti virus plus Malawarebytes and my device is clean. Help please!
Click to expand...
Click to collapse
Does the 'xxx' in the warning message stand for an app name? Are you sure from which app the message was?
Do a factory reset. Nothing to loose if you haven't used it much.
Be careful what you load next time... if you did load any apps on it.
James_Watson said:
Does the 'xxx' in the warning message stand for an app name? Are you sure from which app the message was?
Click to expand...
Click to collapse
I came up with this in a google search:
[solved] All my apps (even system) crash randomly, Asus can't fix it
Hi, At some times my ASUS ZenFone 3 (ZE520KL) phone is unusable but Asus's after-sales service does not find the problem and simply updates it when I send it to them. I haven't figured out what's causing the problem. This can happen to me...
forum.xda-developers.com
If a factory reset doesn't solve it, it may be a hardware failure.
blackhawk said:
I came up with this in a google search:
[solved] All my apps (even system) crash randomly, Asus can't fix it
Hi, At some times my ASUS ZenFone 3 (ZE520KL) phone is unusable but Asus's after-sales service does not find the problem and simply updates it when I send it to them. I haven't figured out what's causing the problem. This can happen to me...
forum.xda-developers.com
If a factory reset doesn't solve it, it may be a hardware failure.
Click to expand...
Click to collapse
Hello all,
Thank you so much for the replies. I did manage to sort this out. It is a corruption of Google Play Services. Uninstalling and installing it again solves the problem.
This happens frequently, I gather, as I found online many people facing the same problem
Guayruro said:
Hello all,
Thank you so much for the replies. I did manage to sort this out. It is a corruption of Google Play Services. Uninstalling and installing it again solves the problem.
This happens frequently, I gather, as I found online many people facing the same problem
Click to expand...
Click to collapse
Yay
Clearing it's data may be all that's needed.
I clear this messy apk's data a lot as well as firewall block it most of the day.
Guayruro said:
Hello all,
Thank you so much for the replies. I did manage to sort this out. It is a corruption of Google Play Services. Uninstalling and installing it again solves the problem.
This happens frequently, I gather, as I found online many people facing the same problem
Click to expand...
Click to collapse
I forgot to mention that I had written the string "xxx" to mean that the problem appeared with any and all my apps.