Tablet misbehaving, powered off, but not back on - Asus Transformer TF700

I was watching netflix, and the interface was acting up, acting laggy, so I powered down the unit to restart it. It powered off, then when I tried to turn it back on, nothing happened. The screen stays black and it just vibrates after 10 sec.
Things I have tried:
Press reset button in hole for 10+ sec, also for less than 2 sec (click it) - no reaction
Press power and hold for 10+ sec - vibrates, like it's starting up, but nothing else
Press power and vol down (also vol up) - same vibration at 10 sec, but nothing else
Had a full charge when this happened, I had just pulled it & the dock off the charger.
When I plug the charger in, I get a solid green light.
Rooted on stock rom with original locked bootloader.
Hoping I can get this thing back on. I'd rather not send the tablet out to anyone or return it with it still full of apps and data.
Edit: Also, when connected to my PC, I get a "USB device has malfunctioned and is not recognized"... oh boy, that doesn't sound good at all.
Edit 2: I don't know if it's pertinent, but the last thing I did before resetting the tablet was adjust Volume+ from 8 to 10. "MusicFX" crashed shortly after that, and the volume didn't actually go up. That combined with the laggy netflix interface is why I reset it. Previously, I've only been skyping and using snes emulators off the market, and browsing the net. I can't imagine why this happened.

Toastysoul said:
I was watching netflix, and the interface was acting up, acting laggy, so I powered down the unit to restart it. It powered off, then when I tried to turn it back on, nothing happened. The screen stays black and it just vibrates after 10 sec.
Things I have tried:
Press reset button in hole for 10+ sec, also for less than 2 sec (click it) - no reaction
Press power and hold for 10+ sec - vibrates, like it's starting up, but nothing else
Press power and vol down (also vol up) - same vibration at 10 sec, but nothing else
Had a full charge when this happened, I had just pulled it & the dock off the charger.
When I plug the charger in, I get a solid green light.
Rooted on stock rom with original locked bootloader.
Hoping I can get this thing back on. I'd rather not send the tablet out to anyone or return it with it still full of apps and data.
Edit: Also, when connected to my PC, I get a "USB device has malfunctioned and is not recognized"... oh boy, that doesn't sound good at all.
Edit 2: I don't know if it's pertinent, but the last thing I did before resetting the tablet was adjust Volume+ from 8 to 10. "MusicFX" crashed shortly after that, and the volume didn't actually go up. That combined with the laggy netflix interface is why I reset it. Previously, I've only been skyping and using snes emulators off the market, and browsing the net. I can't imagine why this happened.
Click to expand...
Click to collapse
I know that when I used to turn off my tablet it would turn off and not vibrate. It was still running with the screen off son I had to hold the button till it vibrated then held it down again. It seems you already tried that but try it out again. Also make sure its completely off. When you connect it to computer it should not see anything if its off.
Tylor
Sent from my ASUS Transformer TF700T Infinity Pad Using Tapatalk HD
Rom: CleanRom Inheritance 3.4.5 Odex
Kernal: _That's Stock V4 Kernal
Theme: Timberwolf's Blues & Jazz Theme V1.9

Thank you for your suggestion, it did not work; it just vibrated both times. I reconnected the keyboard dock and plugged it in via the dock to see if that had any effect, and all the same it is shown as an unrecognized usb device, which in my experience means the usb device has a hardware failure. An Asus support rep has suggested that it would need warranty service. Fortunately I'm still within my return period to BBY, so I will exchange it with them. Just don't like the idea of leaving my unprotected email and other accounts open to anyone who might be able to repair it and get it running again without erasing it.

Toastysoul said:
and all the same it is shown as an unrecognized usb device
Click to expand...
Click to collapse
Find out vendor ID and and device ID of this unknown device. If it is 0955:7030, your device is in APX mode (check if the volume-up button is stuck).

It's just not coming back. I decided to go ahead and exchange it. I'll have to change a crap ton of passwords now, but whatevs. I wish I had an idea of what killed it though.
The vol button was not stuck, it had a definite click 'action' to it on both sides. Wish I had seen your post a half hour ago.
Edit: Wait -- I just crawled through the event logs: Driver Management concluded the process to install driver NULL Driver for Device Instance ID USB\VID_0955&PID_7030\5&250F0A09&0&5 with the following status: 0xe0000203.
Is there a way to get it out of APX mode??

Toastysoul said:
The vol button was not stuck, it had a definite click 'action' to it on both sides. Wish I had seen your post a half hour ago.
Edit: Wait -- I just crawled through the event logs: Driver Management concluded the process to install driver NULL Driver for Device Instance ID USB\VID_0955&PID_7030\5&250F0A09&0&5 with the following status: 0xe0000203.
Is there a way to get it out of APX mode??
Click to expand...
Click to collapse
Usually, not pressing Volume-up while powering on is enough.
I'd say your tablet is really defective.

Related

[Q] Help transformer will not come on

My transformer has been my right hand since June and all of the sudden I'm without it. Was listening to a podcast via beyondpod this morning and paused the audio via my BT headset. Went to a meeting, then lunch. Came back two hours later and my tablet wouldn't turn on. I figured it was a sleep of death that randomly occurs so I held the power button in for 30 seconds or so to reboot, but that didn't work. It was still on because I could hear audio notifications for calendar appointments.
Tried the power button for 60-90 seconds, still nothing on screen. In the past I've been able to plug in the charger when this occurred and it would pop the screen on, tried that, but got no results.
I tried plugging it into my laptop to see if I could get ADB active and do a reboot. Windows saw the device and loaded the ADB driver, but if I tried adb devices it showed no devices. I long pressed the power button again and the windows device manager reset, adb devices now showed the transformer, but in offline mode. I couldn't run any commands.
Next I tried the "soft reset" utilizing the volume up and power button. This didn't do anything, except that the next time I attached it to my laptop it prompted me for an APX driver. I didn't know at the time this was for NVFlash (I rooted my device before the SBK was out with the initial blob tools from androidroot.mobi).
Now when I hook up my transformer I get no response from my computer and no response from the buttons on my tablet.
I'm at a loss and would love any suggestions or ideas to get my tablet back up and running.
This is resolved, I was finally able to get it rebooted via the volume down button and power while hooked to my laptop. I have no clue what was going on with it, but its still acting hinky.
Do we have any hardware diagnostics?
my tablet just started doing the same thing. O_O asus is trying to get us to buy their new slates, so they broke our current ones. /s
Something is seriously wonky here. My wifi keeps turning shutting down but being stuck at turning off. My power button is very inconsistent.
I think I'm going to fully wipe the system and start from scratch...
Been a couple months, but I'm back in the frozen state again. I charged my TF101 over night, pulled it off the charger and validated it was in a SOD. I put it in my sleeve and headed to the office. I turned on my BT headset to listen to a Podcast, but it didn't connect. I grabbed the tablet and it was screen on, frozen at 7:29am.
I can't for the life of me get this thing to reboot. I've held the power button in for 60 seconds, tried power button with volume down to boot recovery. I tried on AC power and off. I tried to hook to my PC, but the USB is not recognized at all.
I don't know if I just need to let this thing die (which will take forever) or what to do to get this rebooted.
Power button feels like it is catching when I press it in...
If you take off the outer bezel (be mindful of your micro sd card if you have one) you can push the actual power button itself. It should be a simple hold the button down for about 3-5 seconds and it'll reboot.

[Q] TF101/Megatron Bricked?

Hi,
I've been running Megatron ROM for the last couple of weeks with no issues. Tonight when I turned on my tablet it offered me a ROM update to 1.1.3, so I downloaded the update, rebooted into recovery and installed the zip.
When the tablet restarted it kept saying "unfortunately system ui has stopped" and I couldn't access the menu buttons at the bottom of the screen. I managed to get the tablet to power off and I was going to boot into recovery, wipe and reinstall the full ROM again but I couldn't get the tablet to power on.
I plugged it into the wall charger and managed to get it to boot (system ui crashed again) so I powered it off again and now it's completely dead.
I've tried to power on with all combinations of the Vol Up/Down and power button, nothing.
I guess I wait for the battery to discharge and try again?
Any other ideas? Am I bricked?
1.1.3 is a update only. Install 1.1.2 from the thread and then 1.1.3
and delete this directory "/data/data/com.android.providers.media"
I can't get the tablet to power up, it's dead!
I'll wait until the battery has discharged and try to power on.
mappy24 said:
I can't get the tablet to power up, it's dead!
I'll wait until the battery has discharged and try to power on.
Click to expand...
Click to collapse
connect the charger. if it doesn't power up, hold the power button until it does
I held the power button for 5 minutes, nothing.
Will try again tomorrow, the battery was at 45% when it died.
Still couldn't get it to turn on this morning, i'll keep trying over the weekend.
If I still can't get it to turn on after a few days I'll try charging it overnight to see if I can revive it. It's looking very bricked at the moment though
Let sit for a full day or so
Plug in the charger to the tf but not the wall and ground it somehow (piece of metal etc.)
Hold the power button for 3-5 mins (to discharge)
Shout, PRAISE ODIN!
Plug in tf to wall for a minute.
Unplug
Hold power.
This is how I revived a Sph-d700 that I had in a really bad state, the odin step is crucial. Good luck.
Is it not even possible to boot into the recovery mode when you only plug the tablet to the PC?
Sent from my Galaxy Nexus using Tapatalk 2
last case scenario, try and boot into APX and use adb to reinstall your system
I had it attached to my pc last night and tried all combinations of vol-up/down and power, the tablet never appeared in device manager. I understand that APX mode the screen stays blank but something should appear in device manager, right?
I'll see if I can get any life out of it tonight and if not, i'll give it a charge and try again tomorrow.
Thanks for the advice everyone.
Guys, after a 1 hour charge i've managed to get the tablet to boot again.
System UI stops on loading.
I've used adb reboot to get into CWM, the up and down buttons work but the power button doesn't respond. I can't choose any options in CWM.
How should I proceed to get the tablet usable again?
mappy24 said:
Guys, after a 1 hour charge i've managed to get the tablet to boot again.
System UI stops on loading.
I've used adb reboot to get into CWM, the up and down buttons work but the power button doesn't respond. I can't choose any options in CWM.
How should I proceed to get the tablet usable again?
Click to expand...
Click to collapse
You can use the "touch" recovery. Use the repacked by Roach.
It only read from the internal SD card so put all your files you need to flash there.
Just DON'T use a superwipe script or you'll have nothing to flash.
Right, i've managed to flash Megatron 1.1.2 again, the system ui error is gone.
However, it looks like my power button has failed which would explain why I couldn't turn the tablet on or work with CWM.
I guess I try and flash to stock and contact Asus....
It looks like the power button isn't broken, it just needs to be pressed harder than usual to get the tablet to turn on. I've changed the settings so that the volume rocker wakes the tablet.
Flashed Megatron 1.1.2 then 1.1.3 and we're back in business
Edit: PRAISE ODIN!
Just a quick update, I noticed that my power button was at a slight angle, it looks as though it had slipped and the bit of plastic behind the button was sitting below the actual button on the tablet, meaning that I had to push the button harder to turn it on (if that makes sense).
I got a small bit of blu-tac and pulled the button up, which appears to have reseated it and it's now working as it was before.
Glad to here everything is working again. The question now is why this happened in the first place?
Did you go from 1.0.4 to 1.1.3? I am on 1.1.3 with no issues but as said in the Megatron thread, you have to fully wipe coming from 1.0.4 plus 1.1.2 has to be installed before installing the 1.1.3 update.
I don't know, I was on 1.1.2 and installed the 1.1.3 update then when I rebooted I started to get the UI error. That's really the only problem that I had with Megatron, it would have been easily fixed by just wiping and reinstalling.
It was just at that point that my power button started to play up which confused the issue.

OTA update 9.4.5.26, device bricked?

Hi,
I finally received the notification for the OTA update to firmware 9.4.5.26 this morning. Before I had 9.4.5.22.
Before installing, I charged the battery and backed up all my data. Then I pressed install.
What happened next was: The device shut down and a little android showed up with a progress bar.
My problem now is: Nothing more happened. When the progress bar was full, the screen went black and up to now (an hour later) the screen still is black.
I tried to force a shutdown by holding the power button for 8 seconds like described in the manual. It does vibrate, but it does not shutdown I think, because I can repeat this again and again and it always vibrates after 8 seconds.
I also tried pressing the reset button, but that doesn't work either.
I called the asus support, but the guy had no idea and told me to return the device.
Has anyone any ideas what I could try before I really have to return the device?
Jooggii said:
Hi,
I finally received the notification for the OTA update to firmware 9.4.5.26 this morning. Before I had 9.4.5.22.
Before installing, I charged the battery and backed up all my data. Then I pressed install.
What happened next was: The device shut down and a little android showed up with a progress bar.
My problem now is: Nothing more happened. When the progress bar was full, the screen went black and up to now (an hour later) the screen still is black.
I tried to force a shutdown by holding the power button for 8 seconds like described in the manual. It does vibrate, but it does not shutdown I think, because I can repeat this again and again and it always vibrates after 8 seconds.
I also tried pressing the reset button, but that doesn't work either.
I called the asus support, but the guy had no idea and told me to return the device.
Has anyone any ideas what I could try before I really have to return the device?
Click to expand...
Click to collapse
You could try this --> http://forum.xda-developers.com/showthread.php?p=29651290
and let me know if you need further help.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Could be a defective battery, you never know.
Does it have mobile docking?
Thx for your replies.
Unfortunately I cannot start into recovery because the tablet is still on, I guess (that's why it vibrates after holding power 8 seconds to force shutdown).
No, I don't have a dock.
Jooggii said:
Thx for your replies.
Unfortunately I cannot start into recovery because the tablet is still on, I guess (that's why it vibrates after holding power 8 seconds to force shutdown).
No, I don't have a dock.
Click to expand...
Click to collapse
Ok,try this: Press and hold Volume up + Power until it vibrates (that should put it in APX mode) and the screen stay black (is not shutdown) and once you get there press and hold Volume down+ Power and then again Volume Up to enter recovery.
I was also stuck in a situation like your and i know the tablet will not shutdown but will always restart (and vibrates when it does) so keep trying and i'm sure you will get to recovery.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Thx, I tried this several times now, but I'm afraid I don't get the device into recovery.
edit: I wanted to send the device to Asus for repair, but they warned me that there will be a €95 fee if they decide that this problem is not under warranty.
Since I do not want to argue with Asus in case they are not accommodating, I've just brought the device to the post office to return it to Amazon. I hope the replacement device will work better.

TF700 Crashed

Not really sure what happened, but I left my tablet alone for about 5 days. Had to plug it in to charge it back up obviously. The next day turned it on, and all I get is it vibrates once, than just vibrates infinitely screen is not turning on I think. I tried the reset button, recovery mode nothing happens just goes straight back to vibrating. It seems I can enter APX mode, since it vibrates once and than stops my computer sees it but cant find device software to install for it, and shows up on devices as "APX" unidentified.
I even popped it open, pulled the power connector for the board and backup battery let it sit for a day; plugged it back in and still same issue as before. I bought it 9 months ago in December only real issue before this, is that it froze a few times but went away on its on after a reset.
aidan1982 said:
Not really sure what happened, but I left my tablet alone for about 5 days. Had to plug it in to charge it back up obviously. The next day turned it on, and all I get is it vibrates once, than just vibrates infinitely screen is not turning on I think. I tried the reset button, recovery mode nothing happens just goes straight back to vibrating. It seems I can enter APX mode, since it vibrates once and than stops my computer sees it but cant find device software to install for it, and shows up on devices as "APX" unidentified.
I even popped it open, pulled the power connector for the board and backup battery let it sit for a day; plugged it back in and still same issue as before. I bought it 9 months ago in December only real issue before this, is that it froze a few times but went away on its on after a reset.
Click to expand...
Click to collapse
You can give this a shot...:fingers-crossed: you need to hold the power button + volume up for about 10 seconds. You will feel the first vibration and keep holding both buttons for another few seconds then you will feel the second vibration. After the second vibration, you need to release both buttons as the same time then wait for a few seconds after that. You can try to power it up and see if it works.. Please report back and good luck.. :fingers-crossed:
LetMeKnow said:
You can give this a shot...:fingers-crossed: you need to hold the power button + volume up for about 10 seconds. You will feel the first vibration and keep holding both buttons for another few seconds then you will feel the second vibration. After the second vibration, you need to release both buttons as the same time then wait for a few seconds after that. You can try to power it up and see if it works.. Please report back and good luck.. :fingers-crossed:
Click to expand...
Click to collapse
I'll try that, I just recently left on the blank apx mode, to let the battey die completely. Now Im charging it again to see if that worked if not i'll try your idea.

[Q] Black screen + vibrate, Titanium Backup crash

Hey guys,
I unlocked my TF700T using the Asus unlock tool, then rooted it with Kingo App.
I opened a terminal on the device and ran "su" to verify that I had root, which worked I did.
I then installed com.keramidas.TitaniumBackup ("Titanium Backup ★ root") and began a full backup, but at 65% my Internet connection dropped (not sure if related, but interesting timing) and the system froze. After 10 minutes at 65% I powered off the device in an attempt to reset.
However, the device now will not start. The screen remains unlit. Charge LED will not light. Holding Power for 6 seconds and holding Power + VolDown result in a short (500ms?) vibrate, but nothing more.
I have not yet tried a paperclip reset, or connecting the dock. I have tried connecting to both USB and power. With USB, Windows 8 detects it as a crashed device (no surprise there) and fails to install a driver.
I suspect I'm hosed, but I'd be interested to learn why.
Any theories or suggestions?
---
Android 4.2.1
Firmware V10.6.1.14.10
Same behavior with dock connected.
After connecting power through the dock, the charge LEDs have both lit.
Ah just re-read and realised you only get a vibration but no screen..... Bummer - not sure what to suggest for that one.
Well, thanks for trying
Sell it for parts, I reckon.
logankoester said:
Well, thanks for trying
Sell it for parts, I reckon.
Click to expand...
Click to collapse
Since you don't have much options, you can try these. I think that there were a few users were running into this problem and tried this. Some reported back that it was not working and some did not say anything. So I don't know if it works or not but you could give it a shot.
Try these combinations:
1. Hold the power button + volume up. You will feel the first vibration and keep holding both buttons until you feel the second vibration. As soon as you feel the second vibration, you need to release the volume up button But you must keep holding the power button. You need to hold the power button until you feel the third vibration. The third vibration is when your device is trying to boot up. You may want to try a few times with those sequences above in hope that it will bring up your bootloader.
2. If the above sequences don't work out for you, you can try this second solution. However, you need to hold both power button + volume down this time with those sequences above. Please report back with the outcome, thanks and good luck...:fingers-crossed:

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