Hi,
I just bought a Telus Milestone while in Canada las week, I bought it from a Best Buy store in Toronto.
I live in Costa Rica and we use 850mhz 3G band but for some reason is not picking up 3G band only GSM with EDGE data connection.
I already try the "WCDMA only" option but still not working it goes out of service.
Is there anything different in Telus 3G network that could be not compatible here?. All of the iPhones 3G and 3GS work here with no problems, same as some other ATT phones.
According to the FCC my phone supports 850mhz 3G band.
Behind the battery it says: FCC IHDP56KC5
And according to FCC documentation it supports WCDMA 850/1900/2100 plus HSDPA 10.2 mbps
So, I don't know what's going on...
Hope somebody can help me, I heard there is a Field Test hidden option on the phone that can show some troubleshooting information, but I don't know how to access it.
Thanks for the help,
Luis
Planning to buy one too, so it'd be handy to know what's going on there. I take it you bought it unlocked? Also, is the APN and all that setup correctly? How do you have it setup, is it one of the new 3G phone lines or an old GSM one (which are capable of 3G as well)?
I have the exact same problem down in Mexico, I just received an unlocked Telus Milestone and all I get is edge. I am using the same APN configuration that I have on my Rogers Dream (G1) and I do get 3G on that one.
Also, I believe this forums are for HTC phones only, I'm not sure we'll get lots of help here on a Moto issue.
Mine does work on HSPA+ here on Telus.
Just a hypothesis would be: Since it has only been released on HSDPA/HSPA+ network in Canada, they haven't done proper testing on 3G mode and there is a bug in 3G only mode.
Like I said, I can't say for sure since the only other GSM network we have here is rogers which is mixed 3G and HSPA+.
On second thought, I do have a Fido/Rogers SIM lying around so I'll give it a shot over the weekend and let you guys know.
Thanks Ady, it does sound like a compatibility issue. I have tried Telcel, I should be able to try ATT in the US next week.
Other than the 3G issue, this phone very darn nice... way faster than the dream, Multitouch work's great ont the browser.
yeah, its really good.
Update: I gave fido a try and it seems to be working, but on HSPA.
I bought it locked to Telus, and got the unlock code from "UnlockMotoDroid"
My SIM card is one of the old GSM ones, but I already try the new 3G SIM Cards (kolby3g) and same problem, only EDGE data connection. APN and all that is correct.
pasker17, I'll love to hear if you find a solution. Keep me posted.
Ady, agree with you, other than the 3G issue, this phone is pretty awesome..!!! Hope I can find a fix soon. I'm wondering if this could be related to the HSPA+ advanced technology that might not be compatible here, but as far as I know it should be backwards compatible with any other 3G technology.
And also, I heard people is using it with AT&T no problems, 3G data speed. Do they have HSPA+ ?
Thanks for your help guys
AllI can tell you guys is ther eis something diffrent with Radio signal we are using here ( Canada ) and the one in South America, I been tryin to use Latam f/w on my stone and no signal aty all whatsoever , so th eother way around doesnt work , they must be something we are missing about network compatibility , 1 thing I am sure Telus 's 3g network is the new HSPA .
double post sry .
DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.
LuisoCR said:
DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.
Click to expand...
Click to collapse
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI
AverageCanadian said:
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI
Click to expand...
Click to collapse
Yes and no, you do need to provide an IMEI to get your data plan working, but it should work with any device. I did it when I had a 3GS and have used my SIM on other phones and 3G works normally when setting my old apn. This is indeed bizarre
I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds
LuisoCR said:
I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds
Click to expand...
Click to collapse
I take it you've tested known-working SIM cards and all (not only Kolbi ones), I know for a fact that mine works with APN: icecelular, if you care to give it a try with mine, let me know and we can arrange something. I really want to buy a Milestone and want to know if it works with 3g here or not
I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.
LuisoCR said:
I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.
Click to expand...
Click to collapse
OK then, if you've tested with apn:icecelular for the old GSM ones, and kolbi3g for the new ones, then I guess it's something specific to the phone, but this is extremely strange. :S
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
How did you do this? I already ordered mine so as soon as it gets here I want to give it a try
Take a look at this thread
http://alldroid.org/threads/15924-Rooting-Telus-Milestone
They will tell you how to do it and even how to get root access, everybody is doing this in Canada and I already got root access on mine.
Let me know if you need some help
LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
That's great news, guess it was software. haha.
Hi,
I've the i9020a model with cm10.1 and I noticed that few a weeks ago when I was on stock 4.1.2 I had no HSPA icon and my data would download perfect but now on cm data only downloads when the icon is on HSPA and doesn't work when the icon shows 3g network.
I don't think the problem is the carrier (i live in colombia) because the bands are the same in which the nexus works (850/1900).
What do you recommend me to do?
Thanks a lot!
rasbin said:
Hi,
I've the i9020a model with cm10.1 and I noticed that few a weeks ago when I was on stock 4.1.2 I had no HSPA icon and my data would download perfect but now on cm data only downloads when the icon is on HSPA and doesn't work when the icon shows 3g network.
I don't think the problem is the carrier (i live in colombia) because the bands are the same in which the nexus works (850/1900).
What do you recommend me to do?
Thanks a lot!
Click to expand...
Click to collapse
It's perfectly normal.
In stock android the icon always indicates 3g, it never indicates H (hspa) even when it is on hspa. On cm the icon changes to show the difference. But I assure you that even on stock android your network changes to hspa when you download a file. You can see it in settings-about phone-status. So everything seems fine to me.
Dark_Eyes_ said:
It's perfectly normal.
In stock android the icon always indicates 3g, it never indicates H (hspa) even when it is on hspa. On cm the icon changes to show the difference. But I assure you that even on stock android your network changes to hspa when you download a file. You can see it in settings-about phone-status. So everything seems fine to me.
Click to expand...
Click to collapse
Thanks for replying, now I understand
About a month ago I was in an LTE area and browsing xda and noticed a radio update so wanting the latest version I immediately flashed it. I noticed on rebooting that my lte wasn't working and I thought that the settings had just been corrupted but after a full re flash of the system and the modem I still can't get LTE in an area where other 4G phones can. However my HSPA+ works fine pulling 20mbps next to a cell tower.
Wondering if anyone can help?
Network details:
Three UK Lte bands 3/20
Phone
Nexus 5 D821UK
Why don't you flash the old radio on which LTE worked fine?
vin4yak said:
Why don't you flash the old radio on which LTE worked fine?
Click to expand...
Click to collapse
I did, still no change. I thought that would be the solution too. I might be onto something but not sure? On the APN settings does having the bearer set to LTE make a difference, I never noticed before but noticed that it wasn't set now.
Hello,
I have Samsung GS3 verizon SCH-I535 With CM13 installed , works perfectly , APN well configured and i connect with 3g, but i still have a problem.
Yesterday i upgraded to 4G , when i plugged the new 4g sim card and rebooted, i had no Network at all, i couldnt even make calls, so i go to settings ==> Network ====> and selected GSM/WCDMA and the network and 3g worked , if i chose LTE or other options it will switch the network off and wont work.
Please help me guys , what should i do ??!
RashidVet said:
Hello,
I have Samsung GS3 verizon SCH-I535 With CM13 installed , works perfectly , APN well configured and i connect with 3g, but i still have a problem.
Yesterday i upgraded to 4G , when i plugged the new 4g sim card and rebooted, i had no Network at all, i couldnt even make calls, so i go to settings ==> Network ====> and selected GSM/WCDMA and the network and 3g worked , if i chose LTE or other options it will switch the network off and wont work.
Please help me guys , what should i do ??!
Click to expand...
Click to collapse
The 4G signal that the networks worldwide use are not the same, GSM 4G is not the same as CDMA 4G, also, some 4G devices in the past were not true 4G, they used Wimax which is not actual 4G. My point is, the 4G your network uses is probably a different signal type or its bands do not match the bands the device supports. Research the exact signal type and frequency bands that Verizon supports, then research what signal type and bands that your network supports.
Many times I've seen 4G CDMA devices used on other networks and 4G could never be made to work, they were stuck with 3G because the device did not support the 4G type their network uses.
Most devices on other networks but still have 4G can count themselves lucky.
Thanks for your reply,
I flashed this rom (CM13) ; http://forum.xda-developers.com/gal...m-cyanogenmod-13-0-nightlies-verizon-t3269675
my provider is "Djezzy" , and i think its 4g LTE.
RashidVet said:
Thanks for your reply,
I flashed this rom (CM13) ; http://forum.xda-developers.com/gal...m-cyanogenmod-13-0-nightlies-verizon-t3269675
my provider is "Djezzy" , and i think its 4g LTE.
Click to expand...
Click to collapse
You "think", no, don't assume anything, even if your provider uses 4G LTE, if the bands/frequencies of your network are not supported by the device's hardware then it isn't going to work. As I said the first time, you need to do the research to see what bands and frequencies Verizon uses and then do the research to see what bands/frequencies your service provider uses. I mean find the actual values of Verizon's bands/frequencies and the actual values of your networks bands/frequencies, you need to compare them to see if the use the same bands/frequencies, not just whether its 4G or LTE or not. Do you understand what I'm saying?
Also, their may be radio/modem incompatibilities, the radio modem is part of the stock firmware that remains on the device, ROMs are just the system partition and not the whole operating system, software that is under the ROM is still the software the device came with or had before you flashed a custom ROM.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS FOR EVERYONE TO SHARE