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I wonder if anyone is developing another method to unlock the bootloader. The one Asus delivers is instantly voiding the warranty and I don't want to loose it
paysen said:
I wonder if anyone is developing another method to unlock the bootloader. The one Asus delivers is instantly voiding the warranty and I don't want to loose it
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There's no way to do that (at least not without the Asus RSA key ).Read this post from rayman or read the first 10 pages of that thread.
Pretoriano80 said:
There's no way to do that (at least not without the Asus RSA key ).Read this post from rayman or read the first 10 pages of that thread.
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Nice little bit of info -- I knew it was encrypted, but AES-Rijndael and 2048 bits keys? Seems a bit overkill to me, but yeah, it is a pretty safe peocedure this way.
Indeed this means no chance whatsoever of unlocking without ASUS doing it for you. Definitive answer, thanks Pretoriano!!
Pretoriano80 said:
There's no way to do that (at least not without the Asus RSA key ).Read this post from rayman or read the first 10 pages of that thread.
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Sad to hear that. Now I have to think about selling it
Why would you sell it. You still have a warranty... Law in US states unlocking bootloader cannot and flashing your own software cannot void warranty. And if you issue is hardware related, then software is unrelated to your warranty anyway. Worst case Scenario, get a SquareTrade warranty.
Sent from my ASUS Transformer Pad TF700T using xda premium
Darksurf said:
Why would you sell it. You still have a warranty... Law in US states unlocking bootloader cannot and flashing your own software cannot void warranty. And if you issue is hardware related, then software is unrelated to your warranty anyway. Worst case Scenario, get a SquareTrade warranty.
Sent from my ASUS Transformer Pad TF700T using xda premium
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Because I don't live in US states, I live in germany and I don't like the idea that only a lawsuit will help me in a warranty case
Darksurf said:
Law in US states unlocking bootloader cannot and flashing your own software cannot void warranty.
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Source and link please
paysen said:
Because I don't live in US states, I live in germany and I don't like the idea that only a lawsuit will help me in a warranty case
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No manufacturer will let you screw up anything for free and then turn a blind eye and save your butt. If you are that scared of using a technically sound procedure provided by the manufacturer itself, you probably even should not be looking at flashing custom ROMs at all. Just my $0.02.
MartyHulskemper said:
No manufacturer will let you screw up anything for free and then turn a blind eye and save your butt. If you are that scared of using a technically sound procedure provided by the manufacturer itself, you probably even should not be looking at flashing custom ROMs at all. Just my $0.02.
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What are you talking about? I'm talking about a flickering display or other technical defects which are NOT a result of unlocking or flashing.
Can adb read and write the bootloader? I'm wondering if we can do a comparison of an unlocked and locked TF700 bootloader and get something from that. I know the unlock tool can't unlock without the encrypted, signed response from Asus' servers, but can you overwrite the bootloader with one that's already unlocked?
tsymyn said:
Can adb read and write the bootloader? I'm wondering if we can do a comparison of an unlocked and locked TF700 bootloader and get something from that. I know the unlock tool can't unlock without the encrypted, signed response from Asus' servers, but can you overwrite the bootloader with one that's already unlocked?
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You can't use adb for that and anyway you have to be unlocked before you can flash anything not signed by Asus.
paysen said:
What are you talking about? I'm talking about a flickering display or other technical defects which are NOT a result of unlocking or flashing.
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In case you have problems with English, I will happily clarify my statement.
You asked: "I wonder if anyone is developing another method to unlock the bootloader. The one Asus delivers is instantly voiding the warranty and I don't want to loose it."
My reply to this was, and is, IF you do not want to use the unlock feature provided by ASUS -- which either works or not, but when it does, unlocks safely -- that you should stay away from unlocking or custom-flashing you device anyway. That way, you'll prevent screwing up your device in the process and subsequently letting ASUS handle the problem for you (or coming in here and go QQ ).
Furthermore, I do not get the point of getting hardware issues into the mix, because that is irrelevant: you can check for hardware issues before, while on the stock ROM. That way, if you find something -- and it sounds like you already have -- you'll still be under warranty.
So... question: what is your point?
MartyHulskemper said:
In case you have problems with English, I will happily clarify my statement.
You asked: "I wonder if anyone is developing another method to unlock the bootloader. The one Asus delivers is instantly voiding the warranty and I don't want to loose it."
My reply to this was, and is, IF you do not want to use the unlock feature provided by ASUS -- which either works or not, but when it does, unlocks safely -- that you should stay away from unlocking or custom-flashing you device anyway. That way, you'll prevent screwing up your device in the process and subsequently letting ASUS handle the problem for you (or coming in here and go QQ ).
Furthermore, I do not get the point of getting hardware issues into the mix, because that is irrelevant: you can check for hardware issues before, while on the stock ROM. That way, if you find something -- and it sounds like you already have -- you'll still be under warranty.
So... question: what is your point?
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I'm not afraid of screwing up my device by unlocking or flashing, I've done that 100 times before with my htc devices and my current gnex, I just don't want to loose warranty?!
So why are you writing this?
MartyHulskemper said:
IF you do not want to use the unlock feature provided by ASUS -- which either works or not, but when it does, unlocks safely -- that you should stay away from unlocking or custom-flashing you device anyway. That way, you'll prevent screwing up your device in the process and subsequently letting ASUS handle the problem for you (or coming in here and go QQ ).
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I didn't even mention that I'm afraid of unlocking, I just don't want to loose the warranty.
paysen said:
The one Asus delivers is instantly voiding the warranty and I don't want to loose it
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Click to collapse
MartyHulskemper said:
Furthermore, I do not get the point of getting hardware issues into the mix, because that is irrelevant: you can check for hardware issues before, while on the stock ROM. That way, if you find something -- and it sounds like you already have -- you'll still be under warranty.
So... question: what is your point?
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So your point is, that hardware issues won't occur after months of usage? That's simply not true, defects can occur in a year or 2 weeks, no matter how perfect it is working at the moment. The speaker of my HTC Desire HD stopped working after 7 months. That had nothing to do with unlocking - it was just a hardware issue.
My galaxy nexus for example is unlocked, but I can re-lock my bootloader and flash the stock rom if a harware issue occurs (where I am not responsible for) and get it repaired by Samsung.
When I unlock the TF700, Asus instantly voids your warranty because you have to use their software which automatically sends your serial number to their server. So you have no chance to get your device repaired by Asus, even if a hardware issue occurs where you are NOT responsible for.
I don't want to return my device to Asus if I mess sth up.
Is this so hard to understand?
paysen said:
I'm not afraid of screwing up my device by unlocking or flashing, I've done that 100 times before with my htc devices and my current gnex, I just don't want to loose warranty?!
So why are you writing this?
I didn't even mention that I'm afraid of unlocking, I just don't want to loose the warranty.
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I'm saying that because if you poop your pants for what may, eventually, in a case of bad luck, go wrong with your device, you should not be taking any risk with it *at all*. The main reasoning behind ASUS' contention of the POSSIBILITY of revoking the warranty is clear: only tinkerers do this with their devices -- the majority of users will run devices in the retail, stock state. Tinkerers run a relatively higher risk of screwing up their devices, a simple to comprehend fact not to be explained or elaborated upon.
So your point is, that hardware issues won't occur after months of usage? That's simply not true, defects can occur in a year or 2 weeks, no matter how perfect it is working at the moment. The speaker of my HTC Desire HD stopped working after 7 months. That had nothing to do with unlocking - it was just a hardware issue.
My galaxy nexus for example is unlocked, but I can re-lock my bootloader and flash the stock rom if a harware issue occurs (where I am not responsible for) and get it repaired by Samsung.
When I unlock the TF700, Asus instantly voids your warranty because you have to use their software which automatically sends your serial number to their server. So you have no chance to get your device repaired by Asus, even if a hardware issue occurs where you are NOT responsible for.
I don't want to return my device to Asus if I mess sth up.
Is this so hard to understand?
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No, this is perfectly understood from even your first post -- the point is tht it is plain bull****. ASUS has, in many cases before -- and you can look that up in several other Transformer subfora in here -- repaired an unlocked device without asking questions, and without apparently caring whether it was unlocked or not.
You act as if you're living in a lawless third-rate (not necessarily meaning third-world) country whereas European consumer law -- and the German consumer law in particular -- is one of the most stringent in the world. If your device has a fault clearly attributable to a manufacturing error, there's no way ASUS is getting away with that -- they are obliged under European law to cover all defects detracting from user experience or device longevity/usefulness for the purpose intended for a minimum of two (2) years. It doesn't matter if the user shat his pants in the process or not.
Oh, if your speaker borking out was a manufacturing error, good for you to have HTC fix it, as they should have! However, 99.999% of the time, on a smartphone, a cracked screen, for example, is user error -- someone's wife should have been on a diet instead of sitting on top of his smartphone or something like that. In rare circumstances, it might be a warranty case, but if your device is of good quality, YOU and you alone are responsible for keeping it that way. And that's what I meant before -- don't screw up your device and then pass on the sh** to ASUS, going QQ to have them fix a previously perfectly good device. That's all.
MartyHulskemper said:
I'm saying that because if you poop your pants for what may, eventually, in a case of bad luck, go wrong with your device, you should not be taking any risk with it *at all*. The main reasoning behind ASUS' contention of the POSSIBILITY of revoking the warranty is clear: only tinkerers do this with their devices -- the majority of users will run devices in the retail, stock state. Tinkerers run a relatively higher risk of screwing up their devices, a simple to comprehend fact not to be explained or elaborated upon..
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Okay, but that's not my problem, I'm not even afraid of it.
MartyHulskemper said:
No, this is perfectly understood from even your first post -- the point is tht it is plain bull****. ASUS has, in many cases before -- and you can look that up in several other Transformer subfora in here -- repaired an unlocked device without asking questions, and without apparently caring whether it was unlocked or not.
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I've read several times that they don't even open an RMA case if you have an unlocked bootlader
FE this:
unknown_owner said:
I found this thread after searching for more info on the Device Tracker. To make a long story short, Asus has voided my Prime warranty saying my tablet has been rooted. After digging into them about how they got that information knowing I never sent my tablet to them, they said that they were able to get that from the devicetracker.asus.com website. Not only is it used to used to track the GPS of your tablet, but apparently they are able to get system information as well and something in there told them that my tablet was rooted. My tablet is not unlocked though. So be careful what you do.
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Transformer Prime:
almightywhacko said:
If you unlock your tablet's bootloader, you basically void your warranty.
Unless you know for certain that you never want to get an OTA update, or warranty repair again, don't unlock your Prime.
If you think you may have hardware issues in the future, and you don't want to buy a new tablet or pay to have them fixed, don't unlock your bootloader.
If all you bought the Prime for was playing around with custom ROMs, or if the only way Android has ever made you happy is through a custom ROM and you don't mind not having a warranty, then yes, go ahead and unlock your bootloader.
And yes. Asus knows when when a tablet's bootloader has been unlocked.
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Click to collapse
MartyHulskemper said:
You act as if you're living in a lawless third-rate (not necessarily meaning third-world) country whereas European consumer law -- and the German consumer law in particular -- is one of the most stringent in the world. If your device has a fault clearly attributable to a manufacturing error, there's no way ASUS is getting away with that -- they are obliged under European law to cover all defects detracting from user experience or device longevity/usefulness for the purpose intended for a minimum of two (2) years. It doesn't matter if the user shat his pants in the process or not.
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paysen said:
I live in germany and I don't like the idea that only a lawsuit will help me in a warranty case
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I know we have a good consumer law in germany, but Asus will reject my RMA request, even if it's against the law. Forcing me to open a lawsuit - which I am not interested in for getting my device repaired. Beside that, this would take months..
MartyHulskemper said:
Oh, if your speaker borking out was a manufacturing error, good for you to have HTC fix it, as they should have! (But they may have done that because I was able to unlock / lock the bootloader without their knowing)
but if your device is of good quality, YOU and you alone are responsible for keeping it that way.(Where am I talking about screwing the device myself) And that's what I meant before -- don't screw up your device and then pass on the sh** to ASUS, going QQ to have them fix a previously perfectly good device. That's all.
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I'm not going to spend any more time on this than typing this sentence.
I've unlocked, rooted and ROM'ed probably 100 times on 25 different Android phones and tablets, this looks like my first official TF700 paperweight.
I saw another thread with a couple of people who did the same boneheaded thing I did: tried to install CWM the wrong way. Can't get into the ASUS recovery any more, either I hold volume down and get "Booting into recovery" (then hangs, no adb), or I hold volume up instead and I get a blank screen but it IS recognized as an APX device.
NVFLASH can't do anything at this point, the other thread had no good news either. Why ASUS can't have a "reset to factory recovery and bootloader" option is beyond me. Too late to return to NewEgg.
ASUS tech support would give me an RMA, BUT the big problem there is that since I put this awesome Skinomi cover on it, the sticker with the S/N had to go (hindsight is 20/20). I have a second TF700 that I unlocked, rooted, and installed CWM the right way. Is there any way using NVFLASH to get the blob from there and putting it on my bricked TF700 or is the blob encrypted to the device? I'm likely out of luck if I try to take the S/N sticker from my second TF700 and put it on the bricked one, ASUS will croak on that most likely.
Are there ANY other options? Short of just opening it up and looking at what's inside? That's a $600 visit I'd like to avoid.
Thanks.
ScaryBob said:
ASUS tech support would give me an RMA, BUT the big problem there is that since I put this awesome Skinomi cover on it, the sticker with the S/N had to go (hindsight is 20/20).
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Are you saying that Asus won't even initiate the RMA process because you don't know what the serial number is?
What about the box - do you still have it? The serial number is on the box as well...
I would *hope* that the Asus warranty doesn't need to have that stupid sticker in order to get warranty coverage!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Are you saying that Asus won't even initiate the RMA process because you don't know what the serial number is?
What about the box - do you still have it? The serial number is on the box as well...
I would *hope* that the Asus warranty doesn't need to have that stupid sticker in order to get warranty coverage!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Thanks for the quick reply.
I used to keep EVERY original box... and yes, I do remember the serial number being there, but the ONE TIME I need the serial number, and all it is is a flimsy sticker on the device itself... And the ONE TIME I don't have the box.
I was able to get the RMA created, but I had to use the serial # of my second TF700. So now, the only way I can send it in would be to move the sticker. I have a funny feeling they'll just send it back saying that this is not the Droid we were RMA'ing for.
It also seems like they would have SOME WAY to just let the end user put back a stock bootloader on the device, then we would all save a lot of time! Other than the fantastic learning experience here, I really want to find a way to salvage this completely useless but fascinating piece of technology.
I wonder if NVidia could help with this... probably not. I guess I'll look.
There must be some way to get a stock bootloader back on my TF700!!!!
Wait a minute man can you boot on Fastboot mode? When you turn on with volume down you can choose the mode to start?
ScaryBob said:
I was able to get the RMA created, but I had to use the serial # of my second TF700. So now, the only way I can send it in would be to move the sticker. I have a funny feeling they'll just send it back saying that this is not the Droid we were RMA'ing for.
Click to expand...
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Chance is high, for it is embedded in the system somewhere and I doubt they will let the opportunity slip to make you pay. Unfortunately.
As a previous replicant asked: does fastboot work? You could push over a new recovery.img then...
MartyHulskemper said:
Chance is high, for it is embedded in the system somewhere and I doubt they will let the opportunity slip to make you pay. Unfortunately.
As a previous replicant asked: does fastboot work? You could push over a new recovery.img then...
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Right, so if the serial# is etched in a tiny bit of truly ROM, why are they so hell bent on seeing the sticker... I'd gladly pay $50 for a program, blob, or special key sequence that can get me back to a stock bootloader. That would cost ASUS really nothing to provide in terms of loyalty to their brand and saving them countless hours in tech support.
No, I don't think fastboot works. I never get the "fastboot" message on the screen -- either it's stuck on "Booting recovery kernel image" with Power/VolumeDown or a blank screen with Power/VolumeUp (and then recognized with the APX driver). I've tried adb, fastboot, nvflash in both modes, and nada. Is one of those SUPPOSED to work in either of those scenarios? If so, I'll try again... it has now gone beyond the economics and is now in the realm of "the principle of the thing" or "I climbed the mountain because it's there". Plus, I'd really still like to have two operating TF700s.
ScaryBob said:
Right, so if the serial# is etched in a tiny bit of truly ROM, why are they so hell bent on seeing the sticker... I'd gladly pay $50 for a program, blob, or special key sequence that can get me back to a stock bootloader. That would cost ASUS really nothing to provide in terms of loyalty to their brand and saving them countless hours in tech support.
No, I don't think fastboot works. I never get the "fastboot" message on the screen -- either it's stuck on "Booting recovery kernel image" with Power/VolumeDown or a blank screen with Power/VolumeUp (and then recognized with the APX driver). I've tried adb, fastboot, nvflash in both modes, and nada. Is one of those SUPPOSED to work in either of those scenarios? If so, I'll try again... it has now gone beyond the economics and is now in the realm of "the principle of the thing" or "I climbed the mountain because it's there". Plus, I'd really still like to have two operating TF700s.
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I haven't heard of anyone coming back from where you are. I wish you luck. If you are able to recover somehow on your own, you will be giving this community a great gift by sharing your secret.
Personally, I think I'd send it in for an RMA without any serial number sticker. Did anyone at Asus say that the sticker needs to be in place in order to get warranty coverage? Like you said, I'm sure that they can validate the serial number somehow. Even if you gave the wrong serial number by "mistake" when setting up the RMA, they should be able to tell that it's actually covered by warranty if they can get the serial number. If not, they you have nothing to worry about. So, either way, you should be fine!
Unless they specifically said that "no sticker = no coverage" (which I hope is not the case)...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Hi:
My tf700t is bricked, no fastboot, only apx after a bad CMW installation, is there any way to restore or re flash using the tools and obvious understanding that you guys have. I really don’t want to send the device back to asus, and will be willing to donate to your site / cause / developers account if you guys could assist me in this matter. Thanks in advance for your time.
jtrosky said:
Personally, I think I'd send it in for an RMA without any serial number sticker. Did anyone at Asus say that the sticker needs to be in place in order to get warranty coverage? Like you said, I'm sure that they can validate the serial number somehow. Even if you gave the wrong serial number by "mistake" when setting up the RMA, they should be able to tell that it's actually covered by warranty if they can get the serial number. If not, they you have nothing to worry about. So, either way, you should be fine!
Unless they specifically said that "no sticker = no coverage" (which I hope is not the case)...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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Click to collapse
I suppose that is an option -- it's not doing me any good as a brick, the worst they can do is send it back.
I think you'll find that the serial number is probably identified inside the tab somewhere, anyway...
danger-rat said:
I think you'll find that the serial number is probably identified inside the tab somewhere, anyway...
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Click to collapse
In the OP that was mentioned as well, but with the sidenote he didn't really want to open it up.
Mmmh... fastboot not working is not good... not good at all. I don't see any other option then than sending it back and see what ASUS does with it. As you said, the worst they can do is send it back... No, actually.... The worst they can do is repair it, permalock the bootloader and THEN send it back.
MartyHulskemper said:
No, actually.... The worst they can do is repair it, permalock the bootloader and THEN send it back.
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...and charge $380 for it (there was some quote in another thread).
_that said:
...and charge $380 for it (there was some quote in another thread).
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No, that's if they do absolutely nothing but write a check. (In that thread, at least in my memory, nothing was even actually done on that 700. )
when you guys mean "bad CWM install" what exactly does that mean so we can make sure we can save a few extra souls from doom?
Im pretty sure that is when they install CWM through the Rom Manager app.
mj23kb24 said:
Im pretty sure that is when they install CWM through the Rom Manager app.
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Yes, since a few days after release (at most), we've known that Rom Manager is not compatible with the TF700. That's why you do not see it in any tutorial. Failure to read before doing leads to bricks in very, very many cases, and the 700's case is no different.
As we've concluded before, in terms of OP relevancy, I guess that sending you expensive baby in anyway would we the way to go (now if you'd only have fastboot available...).
Hey guys, you bunch seem like a smart group, so I hope yous dont mind if i post my problem here as well. Its an odd problem actually. I have CWM, fastboot, all working on my infinity, but cannot for the life of me get it to boot anything. It hangs at the first Asus splash screen and wont move from there. Ive flashed various different roms and recovery always says its successfully installed, but when i reboot it doesnt move past the first splash asus screen. Any ideas, i kinda have exams this week and my notes are on my tablet stupid me. Cheers fellas.
Sent from my GT-I9300 using xda app-developers app
WoodenAnts said:
Hey guys, you bunch seem like a smart group, so I hope yous dont mind if i post my problem here as well. Its an odd problem actually. I have CWM, fastboot, all working on my infinity, but cannot for the life of me get it to boot anything. It hangs at the first Asus splash screen and wont move from there. Ive flashed various different roms and recovery always says its successfully installed, but when i reboot it doesnt move past the first splash asus screen. Any ideas, i kinda have exams this week and my notes are on my tablet stupid me. Cheers fellas.
Sent from my GT-I9300 using xda app-developers app
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You need to provide some more info, are you on Jelly Bean or ICS? When this issue started? More details = higher chances to get help and solve your issue.
Lol sorry, i should know this by know. Was a long day. Uhh yes i was on a JB custom rom When the issue started. The rom had a couple hickups so i wanted to go back to my old one, so i did the nornal, nandroid, titanium backup, etc and flashed new rom. I believe what it did was delete the recovery image that it had, and then attempt to put on a new recovery as some roms do (to much annoyance) but this particular time it failed to install the new recovery for one reason or another. So i had no recovery for a while till i flashed it with fastboot, cwm 6.0.14 i think. So i tried doing a restore before this all happened, and recovery said it successfully restored, but when i reboot, it holds on the asus splash screen. Same with any Roms. And yes I wiped everything as well. Is that enough info?
Sent from my GT-I9300 using xda app-developers app
I've bricked my asus tf300t after installing JB V10.4.2.17 from asus website.
I had my tablet unlocked but when starting to pass select Data Wipe the boot menu.
The problem I have now is I can not access the boot menu and I can only connect using apx mode.
I can not select the mode for adb to connect because I have no access to the boot menu.
I think the only solution is to access the boot menu by apx but I can not repair the boot
(I insist I have only access to apx mode and found no solution around the forum)
there is no solution.
Only NVflash. but you have to have it before brick.
I resign myself to send to the U.S. for repair, I'm sure I'll have to pay 198 USD for repair which is the value of half of the tablet
I accept suggestions, ideas, or if they know of any quick solution plz let me know
Kingroki said:
I resign myself to send to the U.S. for repair, I'm sure I'll have to pay 198 USD for repair which is the value of half of the tablet
I accept suggestions, ideas, or if they know of any quick solution plz let me know
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Click to collapse
Ya i'm pretty much in the same boat. I tried contacting the guys from MobileTechVideos, who are pretty well known for their jtag unbricking services. They said that they don't currently provide service for bricked TF300T.
Where do you live and how are you sure it's gonna cost you $200? I know some guys have gotten estimates of that much but I saw this other guy claim Asus did it for free.
Right now I'm thinking of selling it via craigslist or ebay for ~200 hopefully... hopefully..
mrmooc said:
Ya i'm pretty much in the same boat. I tried contacting the guys from MobileTechVideos, who are pretty well known for their jtag unbricking services. They said that they don't currently provide service for bricked TF300T.
Where do you live and how are you sure it's gonna cost you $200? I know some guys have gotten estimates of that much but I saw this other guy claim Asus did it for free.
Right now I'm thinking of selling it via craigslist or ebay for ~200 hopefully... hopefully..
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Click to collapse
I'm with both of you too, but managed this ICS. I contacted MobileTechVideos, and after he told me the JTag configuration was unknown I did a smidgen of research into it. Although all of it's above my head, and I did learn our chipset should be the Tegra 3 T30L. Same as the nexus 7 and A210. So if anyone figures out a configuration for those we might be in luck. Also if I read correctly if we could get the SBK (secure boot key), NVFlash would be useful even without a previous backup. If that's true that would be something we should look into. I'm sure they wouldn't be keen on the idea of letting that out though.
Sent from my Nexus 7 using Tapatalk 2
mrmooc said:
Ya i'm pretty much in the same boat. I tried contacting the guys from MobileTechVideos, who are pretty well known for their jtag unbricking services. They said that they don't currently provide service for bricked TF300T.
Where do you live and how are you sure it's gonna cost you $200? I know some guys have gotten estimates of that much but I saw this other guy claim Asus did it for free.
Right now I'm thinking of selling it via craigslist or ebay for ~200 hopefully... hopefully..
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Click to collapse
I'm from Chile, but the only solution seems to be to send the tablet to the U.S. for repair, case law in which you were charged 200 USD approx to change the motherboard.
That was because the tablet said was unlocked and mine too.
Kingroki said:
I'm from Chile, but the only solution seems to be to send the tablet to the U.S. for repair, case law in which you were charged 200 USD approx to change the motherboard.
That was because the tablet said was unlocked and mine too.
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Click to collapse
That's a bit idiotic on Asus' part. You would assume that Asus would be able to do a simple reflash instead of replacing the entire motherboard.
Kingroki said:
I've bricked my asus tf300t after installing JB V10.4.2.17 from asus website.
I had my tablet unlocked but when starting to pass select Data Wipe the boot menu.
The problem I have now is I can not access the boot menu and I can only connect using apx mode.
I can not select the mode for adb to connect because I have no access to the boot menu.
I think the only solution is to access the boot menu by apx but I can not repair the boot
(I insist I have only access to apx mode and found no solution around the forum)
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Hi all... I had the same problem with my TF300.... When i update to jb bootloader. I tried to install CWM to flash cm10
My device now stock on Asus logo... With no fastboot and adb... Only the APX MODE... please if any one had any info.... Please please let the all know
I love my TF300T but i hate Asus so much... Because the didn't respect their customers...
I fixed my heavily bricked TF300t
Link to my thread ---> http://forum.xda-developers.com/showthread.php?p=45120193#post45120193
Hope it helps, good luck.
Guys, why would you want to feed the hyena that bites your hand at every chance it gets? Worst comes to worst, buy a USED (emphasis) motherboard off ebay and repair it yourself. There are plenty of guides in this forum on how to do it. I've done it numerous times myself. That way, you can still get it working again, while denying Asus a flagrant rip-off. I know they can just reflash the motherboard in most situations where the bootloader has been erased accidentally. Take a wild guess as to why they're so quick to suggest that the motherboard be replaced out of "necessity." Nothing hardware-wise is broken. How did they put the firmware in those machines in the first place? How's that different from your current situations? What could they do that they cannot now?
Hello,
I bought a SquareTrade warranty before unlocking the TF700, installing CROMI etc. It's been almost 3 weeks now and the device feels ok, so I'm feeling that chances are I will never actually need the warranty. I'm not that worried about accidental drops as I use it almost exclusively at home and am very careful with all my gadgets in general (I've never had a portable device break from a drop in more than 15 years of laptop/mobile phone usage). I basically got the warranty for fear of inferior quality control on this particular device leading to a hardware failure and Asus voiding the warranty after unlocking the device.
Would you say that if such a problem hasn't occured yet, it's worth canceling the SquareTrade warranty? I'm still within the 30 day cancellation period for a full refund. Or do you think that hardware failures of any kind are quite likely further own the road so it's worth keeping it? Again, I'm not talking about accidental drops or any other user errors, I'm talking about the tablet failing because of poor quality / inferior components (an example would be those black lines that appeared in the middle of a video review on a side-by-side comparison with the Samsung Galaxy Note Tab). What has your experience been, especially those that have had the device for more than a couple of months?
Thanks.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
To start off: an insurance is just that -- it's meant more for the peace of mind than for breakdown risk (they make money off you, so that math and statistics). I'd say the chances of your 700 developing a problem de novo is very slim. I've had mine since about three weeks before it went retail (no typo), and it's been doing great. I do have random reboots since I screwed around a bit too enthusiastically and the occasional black line across the screen, but that is a renderer problem and is unlikely to worsen with time (unless ASUS screw up the software part even more).
EDIT: I've only insured a digital device once -- ended up paying for an entire year and never needing anything. Pure moneymaking scheme.
TL;DR: Ditch the warranty.
I never insure any devices. It's a pure scam. Most manufacturers will replace if within warranty even if you unlock the Asus I know people who have had it replaced from accidental damage.
Thanks for your responses. Just one question regarding those black lines. I'm not referring to the flashing ones that were introduced by jelly bean, but rather the permanent ones that appeared on that video review that I mentioned (I'll find the link and post it here). Any thoughts on that? It seemed like a permanent hardware failure. Is it really safe to assume that Asus would cover something like that even in an unlocked device (given that it is obviously not caused by the unlocking but is hardware related)?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
airmark said:
Thanks for your responses. Just one question regarding those black lines. I'm not referring to the flashing ones that were introduced by jelly bean, but rather the permanent ones that appeared on that video review that I mentioned (I'll find the link and post it here). Any thoughts on that? It seemed like a permanent hardware failure. Is it really safe to assume that Asus would cover something like that even in an unlocked device (given that it is obviously not caused by the unlocking but is hardware related)?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
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I do not know where you are from, but here in Holland (or rather in the EU), my lawyer would string up their balls alongside the Central Station's monumental front. Hehehe. You are right in that those black lines seem to be derived from some kind of underlying (and thus permanent) hardware issue. I've never actually seen them, either in real life or on a review, although I believe you on your word that somewhere, somehow a 700 suffers from it. That doesn't really surprise me, given ASUS'track record in Q&A. :cyclops: Depending on your location and verbal proficiency, you should have close to no issues at all when RMA in the previously-granted warranty period for such reasons.
MartyHulskemper said:
I do not know where you are from, but here in Holland (or rather in the EU), my lawyer would string up their balls alongside the Central Station's monumental front. Hehehe. You are right in that those black lines seem to be derived from some kind of underlying (and thus permanent) hardware issue. I've never actually seen them, either in real life or on a review, although I believe you on your word that somewhere, somehow a 700 suffers from it. That doesn't really surprise me, given ASUS'track record in Q&A. :cyclops: Depending on your location and verbal proficiency, you should have close to no issues at all when RMA in the previously-granted warranty period for such reasons.
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Hehe... I actually bought it in the US and one would assume that customer service should be top notch over there, no? Anyway, this is the video I was referring to:
http://www.google.co.uk/url?sa=t&rc...=FzmPwfs__pa-kwhYKnTDxg&bvm=bv.41248874,d.d2k
Look at around 14:50 when the two horizontal lines first appear (the reviewer mentions them a few seconds later) and they stay there for the remaining if the review. This video combined with Asus voiding the warranty after unlocking is pretty much why I got that square trade warranty, as I'm this case the tablet didn't have any issues for a month of testing and reviewing until it "bit the dust right in the middle of the review" (the reviewer's words towards the end of the video).
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I understand your concern, but whatever that may be, it's probably hardware-related. It was an early review, so I hope they sent him a preproduction model.
If they were even worse than the actual production models, it sure must have sucked balls to review them.
In things like this if you take someones advice and something goes wrong.. they ditch you. Unless I missed it to this day anyone with a rooted/unlocked tab that sent it in for repairs never got it back the same way. Just relocked and unrooted.
But if your device is stock then SquareTrade to me is worthless unless you got a 3y. I do read some having problems after 3w-2months. There's just to many "and by many I mean compared to other tablets" to ignore it. Now me I would not get Squaretrade unless its a 3 y then I would keep it buts this is what I..ME.. would do.
MartyHulskemper said:
I understand your concern, but whatever that may be, it's probably hardware-related.
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So, does that mean that Asus would cover it? despite being unlocked?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Zeblade said:
In things like this if you take someones advice and something goes wrong.. they ditch you. Unless I missed it to this day anyone with a rooted/unlocked tab that sent it in for repairs never got it back the same way. Just relocked and unrooted.
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You mean when they sent it back to Asus? Does that mean that in a hardware failure Asus would fix it and then relock/unroot it? That's not too bad. If my tablet had a hardware failure and I can have it fixed under Asus warranty at a cost of having to re-unlock it and reinstall everything, I can live with that. What I was worried (and got the ST warranty for) is that Asus wouldn't cover anything once it's unlocked.
Zeblade said:
But if your device is stock then SquareTrade to me is worthless unless you got a 3y. I do read some having problems after 3w-2months. There's just to many "and by many I mean compared to other tablets" to ignore it. Now me I would not get Squaretrade unless its a 3 y then I would keep it buts this is what I..ME.. would do.
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Why 3y? I got a 2yr as it was the best value (the 3rd year cost more than the second and by year 3 it will be obsolete anyway).
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Hi all
My Infinity has always had the issue with screen seperation around the SD card which i could live with however it looks like the little rubber lining that holds the screen in is also lifting a little bit now and I am worried that it will just get worse.
Now i recently unlocked my tablet and understand that is void warranty but as this is more of a design fault would they still cover it?
i just wanted to see if anyone here has done similar.
Heat it very gently with a hair dryer on that area to get it toasty warm (not too hot). Push it back in with your finger and hold in place for a minute.
Problem solved
sbdags said:
Heat it very gently with a hair dryer on that area to get it toasty warm (not too hot). Push it back in with your finger and hold in place for a minute.
Problem solved
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Thanks, I will give it ago hopefully that will work otherwise I guess I can give Asus a call and see what they have to say.
Has anyone been able to make a warranty claim and get the tablet fixed even though the bootloader is unlocked?
marshysr20 said:
Thanks, I will give it ago hopefully that will work otherwise I guess I can give Asus a call and see what they have to say.
Has anyone been able to make a warranty claim and get the tablet fixed even though the bootloader is unlocked?
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Yes! some people that had the purchased the Asus Prime from Best Buy returned it for the Infinity Claiming Munufature defect like the one you have so if you purchased at Best Buy you could replace it.
diaz2611 said:
Yes! some people that had the purchased the Asus Prime from Best Buy returned it for the Infinity Claiming Munufature defect like the one you have so if you purchased at Best Buy you could replace it.
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I bought mine from B&H photo however i live in Australia so sending it back would be a little difficult.
I have logged warrantly claim with Asus here in Australia and will drop it off tomorrow so i guess we will see what they say.
also is it possible to get stock recovery back and go back to a stock ROM at all?
marshysr20 said:
also is it possible to get stock recovery back and go back to a stock ROM at all?
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You can go back to the stock recovery and rom, but it isn't possible to relock the bootloader.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
richajf said:
You can go back to the stock recovery and rom, but it isn't possible to relock the bootloader.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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How is the done? are there instructions on doing so.
I did see some in another thread but reading it i think people on the JB bootloader were not able to perform these steps.
actually can i just restore the backup i created with TWRP when i had my stock ROM ?
marshysr20 said:
actually can i just restore the backup i created with TWRP when i had my stock ROM ?
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You can use TWRP to flash the complete stock ROM ZIP.
_that said:
You can use TWRP to flash the complete stock ROM ZIP.
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The fatal flaw in all this is that you unlocked it to put TWRP on it. That unlocker tool goes to ASUS's website, which is why the device needs wireless connected and on when you unlock so that it passes your serial number and gets back a password (custom to each device) to unlock it.
Once that is done ASUS has logged that you unlocked it and voided your warranty. I wouldnt bother with ROM changing. If they look and see you voided the warranty its a crapshoot after that if they will fix it or not.
I know on the TF201 forums many say it was fixed anyway and just as many have said they were billed.
hx4700 Killer said:
The fatal flaw in all this is that you unlocked it to put TWRP on it. That unlocker tool goes to ASUS's website, which is why the device needs wireless connected and on when you unlock so that it passes your serial number and gets back a password (custom to each device) to unlock it.
Once that is done ASUS has logged that you unlocked it and voided your warranty. I wouldnt bother with ROM changing. If they look and see you voided the warranty its a crapshoot after that if they will fix it or not.
I know on the TF201 forums many say it was fixed anyway and just as many have said they were billed.
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I was up front with them when I rang them up and told them it is unlocked and they told me before you bring it in put it back to stock. I just restored from when i did a backup of my stock ROM with TWRP. It still has TWRP installed.
I dropped it off today anyways so i guess we will see if they do it through Warranty. On the sheet of paper they gave me with the Service Number it has under warranty ticked and they said it should be done within 5-10 business days so I guess i will just wait and see if they do it under warranty or not.
Yeah I wouldnt worry about it, locked or not has nothing to do with the screen. Now getting it back unlocked or now locked thats the question.
Zeblade said:
Yeah I wouldnt worry about it, locked or not has nothing to do with the screen. Now getting it back unlocked or now locked thats the question.
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yes, I agree with you. The reason Asus want it back to stock is for testing and make sure the new screen is working correctly, they don't want to see custom dpi and such, save them time to flash back to stock themselves!
I'm glad that Asus at least acknowledges the difference between manufacturing failure and firmware/software failure by flashing roms.
hi guys
just a quick update, I got my tablet back today and they fixed the screen seperation under warranty and thankfully the device is still unlocked so overall the outcome was good!!!
marshysr20 said:
hi guys
just a quick update, I got my tablet back today and they fixed the screen seperation under warranty and thankfully the device is still unlocked so overall the outcome was good!!!
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I'd say very lucky. Read one here where he sent it back hardware problem (he said) and unlocked Asus wants to charge him 250 for new board because its unlocked so he voided the warranty.