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Weird problem, please help me!

Ok here's the story.
My Prophet is, well, an elderly.
I think it's like 5 year old.
I already had to replace touchscreen, battery and the rear speaker.
Anyway my problem now is that I don't have any sound.
Only when I recieve a call or text message I get a ringtone or notification.
Windows media player does not give sound, screen taps etc neither.
Only ringtones give sounds, through rear speaker.
Also when I get a call the earphone speakers doesn't work, the microphone does.
My earphone jack works perfectly so it isn't the audio chip that's broke.
So what i was thinking is that my phone thinks it's using an headset and redirects al sounds to my earphone jack. Only using the rear speaker for ringtones. (so maybe someone could confirm that the ringtone still rings when using an headset)
So does anybody know what the problem is or just help me on the way?
Regard, Paul

I doubt it's 5 years old! Maybe 2?...
Anyway, this is a common issue, the headphone jack is not 'releasing' the sound back to the speaker due to short / stuck connector switch. Blow down it or wiggle the plug.
M.S

Mysterious Stranger said:
I doubt it's 5 years old! Maybe 2?...
Anyway, this is a common issue, the headphone jack is not 'releasing' the sound back to the speaker due to short / stuck connector switch. Blow down it or wiggle the plug.
M.S
Click to expand...
Click to collapse
ok, i was right about the headphone jack making the phone think that it was using headphones when it didn't.
I opened my phone and also opened the casing for the jackplug. I saw that a piecie op copper was bent to far and that it was causing to cancel a circuit wich made the phone think it was unsing no headphones.
When you plug in the headphones, the plug pushes away this copper piece and stops sound.
My solution was to bend the piece back so it makes contact again when the headphones are not plugged in.
Thank you for your advice, it's working great again.

Headphone jack broke - ways to bypass?

The headphone jack on my Gtab completely broke off from the motherboard. I'm not going to solder it back since I rarely use the headphone.
But the problem is the speakers now have no sound.
My question is, without soldering the headphone jack back, is there anyway on the circuit board that I can short to make the Gtab think the headphone is not connected so that it would output sounds to the speakers?
Or is there any apps that I can disable the headset jack completely and only uses the speakers?
Thanks.

I could make you a small app to force speaker route. Not sure if that would work.

That would be great!
If the app doesn't work, I either need to get a replacement jack or figure out
what solder points to jump in order to get the speakers to work.
Does anyone know what solder points to connect in order to get the
speakers to work. Or does anyone know where to get a
replacement jack?

Thought I sent you a message. Might have been an email as their is nothing showing in my outgoing messages.

Is the headphone jack breaking something we need to be careful about or did you do something out of the ordinary that broke it?

slysecretspy:
Thanks a lot. I got your PM, but the app won't install on either stock or TNT Lite.
sanvara:
This is definitely a build quality issue. There are only two little plastics and tiny solders holding the headphone jack in place. If you use certain types of headphones, such as the JLab ones with long connectors, it is particularly easy to break it off the motherboard. My suggestion is unplug the headphone every time you put the Gtab is a bag and don't use headphone when you're moving.

sanvara said:
Is the headphone jack breaking something we need to be careful about or did you do something out of the ordinary that broke it?
Click to expand...
Click to collapse
I believe it is too. Mine now requires me to hold pressure on it in order to get sound from both left and right.

Issues with head phone jack

So I have had issues with the head phone jack on two different thunderbolts.
When I plug in the head phones if the plug turns clockwise or counter clockwise at certain points I will lose sound from the left head phone. Same thing happens if you gently push the plug to the right.
I also tested headphones on the models verizon has on display and it did it on those too.
(note, I tried 3 different sets of head phones). This is really bothersome to me because if its in your pocket sometimes the plug gets nudged or turned).
Anyone else experience this? Not sure if I should attempt to exchange yet again.

Mine was working fine for a while but then my left side of ear buds went out. But then I plugged my ear buds into my PC. Turns out the Ear buds went bad. Skullcandy breaks way too easy...Phone is Fine though. just Coincidence I guess.

Strife21 said:
So I have had issues with the head phone jack on two different thunderbolts.
When I plug in the head phones if the plug turns clockwise or counter clockwise at certain points I will lose sound from the left head phone. Same thing happens if you gently push the plug to the right.
I also tested headphones on the models verizon has on display and it did it on those too.
(note, I tried 3 different sets of head phones). This is really bothersome to me because if its in your pocket sometimes the plug gets nudged or turned).
Anyone else experience this? Not sure if I should attempt to exchange yet again.
Click to expand...
Click to collapse
I discovered this same exact problem the other day and here's what I've found. I have 2 sets of headphones, 1 works perfectly fine and the other exhibits this same problem with the left ear going out. For the bad set, if I have them plugged in all the way then I have the problem, but if I pull it up a tiny bit after I've plugged them in it works fine. I don't know if there is a tiny difference in the length of the connectors or what but they just don't work when plugged in all the way. I figure I'll goto the hardware store and find a tiny little bushing and just put it on the headphone connector so it doesn't plug in all the way.

ikon8 said:
I discovered this same exact problem the other day and here's what I've found. I have 2 sets of headphones, 1 works perfectly fine and the other exhibits this same problem with the left ear going out. For the bad set, if I have them plugged in all the way then I have the problem, but if I pull it up a tiny bit after I've plugged them in it works fine. I don't know if there is a tiny difference in the length of the connectors or what but they just don't work when plugged in all the way. I figure I'll goto the hardware store and find a tiny little bushing and just put it on the headphone connector so it doesn't plug in all the way.
Click to expand...
Click to collapse
Not a bad idea my friend

im having the same exact issue as you. i need to experiment with it more before i swap it out

jacobk said:
im having the same exact issue as you. i need to experiment with it more before i swap it out
Click to expand...
Click to collapse
I also posted on the androidforums about this. Apparently it seems fairly common. I have exchanged my phone once for this issue and the new one came back the same way. I dont know if its a bad batch of phones or what. Even some of the display models did it at the store so it seems like a crap shoot.
The best thing to do would be call verizon support at this point I think and let them know its an issue so it becomes a known issue with them. They told me today that they haven't heard anything about this incident.

Same issue here. I noticed it when i had it plugged into my aux cable in my truck. Also, I don't know if its related but playing pandora over my speakers results in a really high pitched "click" from time to time. I never experience it when just my headphones are plugged in nor when i am using winamp.

I also have this problem - also the left speaker that gets cut out. I can either try to force the jack further in, pull it out a bit, or move it around until the connection is made. These are with UE TripleFi 10's.

I have the same problem.
Sent from my ADR6400L using Tapatalk

So verizon sent me a new phone and it does not have the issue the other two phones exhibited. It seems there are a bad batch of these headphone jacks. I suggest calling Verizon and letting them know that you are having an issue if its bothering you, so they at least recognize that there are quite a few people having the issue.

If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.

nerozehl said:
If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.
Click to expand...
Click to collapse
This is not the issue as the new phone has no problem with my 3 banded head phones work just great now. There is a defect in some of the inputs. And most high quality head phones such as etymonics and shures do not have the 4 banded design.
The description you mentioned does not support the anomaly that is happening, sound does not travel through one headphone nothing gets re routed the speakers on the actual phone.
Although this is very useful post it does not explain why the head phones now work perfectly as they did on some of the other TB's at the verizon store.
I also have post on android forums about this matter.

Strife21 said:
So I have had issues with the head phone jack on two different thunderbolts.
When I plug in the head phones if the plug turns clockwise or counter clockwise at certain points I will lose sound from the left head phone. Same thing happens if you gently push the plug to the right.
Click to expand...
Click to collapse
I had the same thing happen to me. I originally purchased mine on release day, they tested it with one of theirs and it didn't do it, so they gladly exchanged it for another one.

nerozehl said:
If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.
Click to expand...
Click to collapse
This makes loads of sense thanks I was having the same issue.
Sent from my ADR6400L using XDA Premium App

no issue with it here

This is going to sound like an odd solution and I may catch some flack for it but here it goes: Go to the auto parts store and buy spark plug Jelly. It has the unique quality of being able to transfer electric current hence no more losing audio L or R. I did this on my D1 and it worked perfectly. Just a tip; don't use a ton less is more.

stedrocklp said:
This is going to sound like an odd solution and I may catch some flack for it but here it goes: Go to the auto parts store and buy spark plug Jelly. It has the unique quality of being able to transfer electric current hence no more losing audio L or R. I did this on my D1 and it worked perfectly. Just a tip; don't use a ton less is more.
Click to expand...
Click to collapse
While that would help the connection, I can't say I would ever recommend it. It's going to be a dust collector, and nearly impossible to clean out. It is better suited on the spark plug because the plug is covered and sealed for most of its life.
Also, it can make a short between two of the connections, spark plugs only have one connection where the jelly goes.
Sent from my ADR6400L using XDA App

Ok those are good points. What I do know from experience is that it did work on my D1 and I never seemed to have an issue with dust but that might have been because the case I used plugged the headphone jack. So.... I will repeal my suggestion; don't use spark plug jelly.

nerozehl said:
If the Thunderbolt's headphone jack is anything like my other smartphones, the reason you're having problems with your headphones is because you're not using the proper kind. Look at the picture on
http://www.appleinsider.com/articles/09/02/12/macbook_owners_frustrated_by_new_audio_jacks.html
Regular earphones have 3 metal bands separated by two nonmetal strips, whereas headphones for phones oftentimes have 4 metal bands separated by three nonmetal strips. This means if you're using a three-banded headphone into a four-banded jack, the contacts don't properly align.
The reason for this is simple: the headphone jack also serves as a jack for a microphone/earpiece.
I have a special set of stereo headphones that also have a microphone so if I'm listening to music and get a call, I can answer without having to unplug.
Hope that helps.
Click to expand...
Click to collapse
this post is wrong. im having the issues and ive been using headphones with a mic and music controls since day 1. the issue is with the jack, not with the type of headphones being used. ive tried 5 different sets of headphones and they all exhibit the same issue.

jacobk said:
this post is wrong. im having the issues and ive been using headphones with a mic and music controls since day 1. the issue is with the jack, not with the type of headphones being used. ive tried 5 different sets of headphones and they all exhibit the same issue.
Click to expand...
Click to collapse
I agree with you, it should have nothing to do with having a mic, as the same exact pair of head phones I used ( 3 ring) that did not work on the older phone now work perfectly on the new phone.

No mic after digitizer change

I changed the digitizer on my phone and now I don't have the microphone working.
Other side can't hear me, voice recorder and voice search does not pick up anything.
Camcorder works fine and record with sound, but that I guess is separate microphone.
I searched but could not seen anyone with the same problem.
Should I just change the whole ribbon cable or there is something else I want to look at?
Thanks

4o4i said:
I changed the digitizer on my phone and now I don't have the microphone working.
Other side can't hear me, voice recorder and voice search does not pick up anything.
Camcorder works fine and record with sound, but that I guess is separate microphone.
I searched but could not seen anyone with the same problem.
Should I just change the whole ribbon cable or there is something else I want to look at?
Thanks
Click to expand...
Click to collapse
Have you tried a different ROM?
Sent from my HTC Sensation using xda app-developers app

its very easy to tear the flex cable containing the microphone when doing this repair. When you removed the motherboard, on the left side there were two gates, the one on top being a little larger than the one below.
this lower one is your microphone. trace it and see if you notice any rips. if not make sure the connection is solid.
let me know what you find

nickL0V3 said:
its very easy to tear the flex cable containing the microphone when doing this repair. When you removed the motherboard, on the left side there were two gates, the one on top being a little larger than the one below.
this lower one is your microphone. trace it and see if you notice any rips. if not make sure the connection is solid.
let me know what you find
Click to expand...
Click to collapse
I was very gentle when removing flex cables. Can't See Any damage on flex, but as you say it might be very easy to cut cable when doing repair.
Will try and flash couple of roms so hopefully have Microphone back, but I doubt it very much.
This whole flex unit together with buttons strip is quite cheap. Will probably buy it and try to chage it.

Chance Rom Did not help

I've done the same thing. Those mics are incredibly sensitive. Even of you dont see a tear, pressure on the cable can damage it. You can score a replacement for about $8 on eBay. Just make sure you buy American. You don't want to wait weeks to save 2 bucks. The vibration motor is another ***** on that phone.
Sent from my Amaze 4G using xda app-developers app

changed the whole ribbon cable today.still no Mic.I wonder if anything else to look at

4o4i said:
changed the whole ribbon cable today.still no Mic.I wonder if anything else to look at
Click to expand...
Click to collapse
Are you sure the ribbon cable is in all the way? I had that problem. It goes in a little, then it goes in more...
Sent from my HTC Sensation 4G using xda premium

Cable goes all the way in.all lights and buttons are working fine.I think that the socket that cable goes in is damaged.
funny thing I tried recording on voice recorder and picks up if I shout or tap the Mic loud.
on playback I can barely hear but definitely Mic picks up .

Hi, today it appears that my microphone broke.
I use it regularly to dictate short messages, so I know it has been working consistently on a daily basis.
I am on Albinoman's 4.2.2 and I am certain it is no a rom issue.
I had my headphones plugged in today: I wonder if I somehow damaged the jack? I plugged in an headset (hence, with mic) and I hear the sound, but the mic is still dead (sound recorder would not move).
What is the story about replacing a digitizer? Did you do it because your mic did not work?
And in the end, were you able to fix it?
Thanks.

[Q] Headphone Port Not Working Properly

So, recently, I've been having problems with my headphone jack. Issue is that the audio is all distorted and it sounds like some very bad surround sound setup. I've already tried switching roms and using different headphones. The problem is probably in the Jack itself. If I hold my headphone jack at the correct position with the right amount of pressure on it, the music comes out as it should. I've also tried blowing it out, still noting. What do you guys think I should do? I've seen some links on ebay for headphone jacks going around 20 dollars. I don't even know if it's worth it to repair my G2X as it also has a cracked digitizer.

Yuvin said:
So, recently, I've been having problems with my headphone jack. Issue is that the audio is all distorted and it sounds like some very bad surround sound setup. I've already tried switching roms and using different headphones. The problem is probably in the Jack itself. If I hold my headphone jack at the correct position with the right amount of pressure on it, the music comes out as it should. I've also tried blowing it out, still noting. What do you guys think I should do? I've seen some links on ebay for headphone jacks going around 20 dollars. I don't even know if it's worth it to repair my G2X as it also has a cracked digitizer.
Click to expand...
Click to collapse
if it's pressure related (and I don't know if it's possible), but have you checked the solder-joints where the jack is mounted to the pcb?

New2my8125 said:
if it's pressure related (and I don't know if it's possible), but have you checked the solder-joints where the jack is mounted to the pcb?
Click to expand...
Click to collapse
Or clean the Jack with some compressed air.
Sent from my LG-P999 using xda app-developers app

Thanks for the suggestions guys. I did try cleaning the jack with Compressed air already and nothing changed. I'm going to guess it's something wrong with the solder joins. I ordered a new Headphone Jack and power button combination and also a new digitizer from eBay. Hopefully, they'll arrive and I can replace that part. Thank god the Headphone port isn't mounted to the motherboard of this phone! Atleast LG knows how to build a phone well (Except for the screen bleeding)