Red cross at battery! help - Galaxy Note 10.1 Q&A, Help & Troubleshooting

hey everyone, i having an issue while charging my note 10.1. When i charge it the battery have a red cross sign on it. i need to off the device in order for it to charge and it took long time for it to charge too. any solution to this?

reddevilboyz said:
hey everyone, i having an issue while charging my note 10.1. When i charge it the battery have a red cross sign on it. i need to off the device in order for it to charge and it took long time for it to charge too. any solution to this?
Click to expand...
Click to collapse
Read the forum its standard .
Multiple slow charging posts .
jje

reddevilboyz said:
hey everyone, i having an issue while charging my note 10.1. When i charge it the battery have a red cross sign on it. i need to off the device in order for it to charge and it took long time for it to charge too. any solution to this?
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Click to collapse
Are you using the supplied charger to charge it or are you charging using the USB-cable connected to you pc?

Use the charger...
Charging tru the USB does NOT work.......

P1nGu1n_ said:
Are you using the supplied charger to charge it or are you charging using the USB-cable connected to you pc?
Click to expand...
Click to collapse
i am using the original charger to the wall charge. even i plug it into pc the red cross still showing. any solution?

As it's stated above - The Galaxy Note 10.1 can not charge threw USB due to the high power usage, all it can do is a "status quo" on battery usage.
So if you wan't to charge the Note, plugg it directly into the wall, and if possible, avoid power extenders.

reddevilboyz said:
i am using the original charger to the wall charge. even i plug it into pc the red cross still showing. any solution?
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Click to collapse
If you are using the ac charger and the original cable, then you may have a fault in either the charger or the usb cable
If you can borrow a friends usb cable test to see if that helps
If not try your friends charger.
After a while the usb cable gets damaged and when damage can show a fault in different ways
Slow charging
The red cross appears
It shows charging but the battery never goes pass say about 1%
It shows charging but instead the unit is discharging.
If you get any of these before you wipe your device try another cable if possible
I have had my replaced already and ferl I will go and get a docking unit, and a spare cable
Sent from my GT-N8010 using xda app-developers app

hygradeb said:
If you are using the ac charger and the original cable, then you may have a fault in either the charger or the usb cable
If you can borrow a friends usb cable test to see if that helps
If not try your friends charger.
After a while the usb cable gets damaged and when damage can show a fault in different ways
Slow charging
The red cross appears
It shows charging but the battery never goes pass say about 1%
It shows charging but instead the unit is discharging.
If you get any of these before you wipe your device try another cable if possible
I have had my replaced already and ferl I will go and get a docking unit, and a spare cable
Sent from my GT-N8010 using xda app-developers app
Click to expand...
Click to collapse
sorry for late reply.
i did get a new charger from ebay but unfortuately the red cross is still there but nevertheless it charge slowly.. it took me about 8 to 10 hr for fully charged.
any other solution?

The probabilities are:
Charging Port is broken
Charging cable / Charging cable connector(s) is(are) broken
AC Charger is broken
Analysis:
Borrow someone else's charger & cable
Try the combination :
Other charger + your cable ==> if working then your Charger is broken
Your charger + other cable ==> if working then your Cable is broken
Other Charger + other Cable ==> if working Both Charger & Cable are broken
If all failed ==> your Charging port are broken
Eliminate posibilities

Related

[Q] Battery not charged but discharged

I have been searching for this issue but still cannot find any solution.
My tab cannot be charged even with the official charger and cable.
After U plugged in the cable, the battery icon appeared with a lightning symbol
However the battery level didn't increase but declined gradually
I have tried to reflash the rom with full wipe several time yet it didn't help
I have also calibrated the battery. It doesn''t help neither.
It results in sometime it works well but sometime does not.
The attached files are from currentwidget and system setting.
(I know that some how currentwidget is not working well with my tab...)
Could anyone suggest the solution to it?
Model:N8000
Rom:Revolution HD V5.1(4.1.2)
P.S.I dont know whether it is related to the rom or my charger/cable/tab so I post it here.
Test
Power off
Connect to power adaptor charge to 100%.
Fails to charge within five hours then faulty cable faulty charger or faulty battery .
jje
Sounds like a faulty cable can you get another usb cable plug it into the original charger to test.
That will tell you if the cable is at fault.
Sent from my GT-N8010 using xda app-developers app
hygradeb said:
Sounds like a faulty cable can you get another usb cable plug it into the original charger to test.
That will tell you if the cable is at fault.
Sent from my GT-N8010 using xda app-developers app
Click to expand...
Click to collapse
Thank you JJEgan and hygradeb. I also think the cable is the problem because I cannot have my tablet charged with my portable charger as it used to. I am looking for a stock USB cable in days and report the result to here. Thanks for your advice:good::fingers-crossed:

[Q] Problem with charger

Hello,
I didn't use my tablet since 2 month and last week, i installed team EOS 4.2.2 JB rom.
After, my cable did'nt worked, When i tried to conect it to my computer, there was an error message that the tablet wasn't detect correctly.
And when i put the cable into the charger and the table to charge on the wall, i saw the icon on the right corner of the tablet charging but in the information battery, i sax that "Disconect" and the tablet % didn't grow up.... So i thought the cable was dead and i bouth one new on ebay.
With the new cable, no problem the tablet was detect and the charging with the charger was good. But after 2 days, i had new problems.
when i conect the tablet on my laptop, all is OK, the tablet is detect normally. But whn i try to charging with the charger on the wall, the tablet doesn't charge. I see the icon in the right corner is charging but in the battery informations, i see "disconect" again and the battery doesn't charge.
Yesterday, i saw a topic that i can put the charger on the freezer, i put it alle the night and i tried this morning but nothing the tablet does'nt charge.
On the charger, there is 2 parts, I open the little part with removing a screw and i tried to little move the 2 metal parts but nothing alwas the same problem.
So i think now the problem is not the new cable but the charger.... I know it's a specific voltage and if i try with my HTC ONE X charger, this will not work...
But maybe it's a problem with the tablet connect port?
I changed the rom and i installed the Cyanogen 4.2.2 this morning, and now when i conect the cable, with the computer, it's OK i see my tablet but the icon on the table isn't charging and i see "disconect in the battery information". And with the charger wall, it's the same, i have charge icon and i have disconect in the battery information
Do you think i must buy a new charger?
Sorry for my poor English my French
Try a trickle charge from the USB PC > Tablet
Plug the tablet cable into PC USB port and turn off the screen, then leave to trickle charge overnight
If you have the screen on it will not charge, so best to leave it off for a few hours to test if it is a charger problem
*Detection* said:
Try a trickle charge from the USB PC > Tablet
Plug the tablet cable into PC USB port and turn off the screen, then leave to trickle charge overnight
If you have the screen on it will not charge, so best to leave it off for a few hours to test if it is a charger problem
Click to expand...
Click to collapse
I Tried to connect PC USB > tablet with the screen turn off. It's not work
I tried to PC USB > tablet turn off and it's not work too...
the problem is the charger connextion on my tablet?
kevin761 said:
I Tried to connect PC USB > tablet with the screen turn off. It's not work
I tried to PC USB > tablet turn off and it's not work too...
the problem is the charger connextion on my tablet?
Click to expand...
Click to collapse
When you use PC USB to charge, it will not show charging on the screen, you have to leave it overnight for best test results
The freezer trick should only be used for about 20 minutes just to cool the charger down and reset the cutout
Try trickle charge overnight, if it works, its the charger
I think this is because tablet use a lot of power when in use and that is why the tablet is discharging when you use it. PC has even less powerful USB charger so the tablet will probably be recharging VERY slowly or even discharging when you use it.
You should leave tablet overnight to recharge and it is better to charge it in one piece than constantly plugging and unplugging it from PC.
Have a nice day,
Žiga
ZigaG said:
I think this is because tablet use a lot of power when in use and that is why the tablet is discharging when you use it. PC has even less powerful USB charger so the tablet will probably be recharging VERY slowly or even discharging when you use it.
You should leave tablet overnight to recharge and it is better to charge it in one piece than constantly plugging and unplugging it from PC.
Have a nice day,
Žiga
Click to expand...
Click to collapse
You should be able to charge and use it at the same time with the actual charger plugged in, but you are correct, with the PC you can not use and charge unless you mod your USB ports for extra power
Ok i will try to conect the tablet (power off) all the night to my computer but i think it will not charge...
And if it's not work, it's not a problem with the cable because i can use the cable to transfer media PC> Tablet, so it's a problem on the tablet connector?
Hello,
My tablet was charging all the night. She was at 22% and now 38.... It's very slow!!! But now, i know that my tablet and my cable are OK and my charger is the problem.
There is a solution to repair my charger or i must buy an other?
I'm searching to conect an old cable to my charger for rc cars. Whith my charger rc car, i can charge Nimh, Nicd and lipo accus.
I cutted an old cable for tf101. I think it's a USB 3.0 because i have 5 little cables.
I think i need to charge at 15V-1A... But i wouldlike to know what are the colors of negative and positive cable because in my TF101 cable i have this colors:
white-green-red-orange-yellow...
kevin761 said:
I'm searching to conect an old cable to my charger for rc cars. Whith my charger rc car, i can charge Nimh, Nicd and lipo accus.
I cutted an old cable for tf101. I think it's a USB 3.0 because i have 5 little cables.
I think i need to charge at 15V-1A... But i wouldlike to know what are the colors of negative and positive cable because in my TF101 cable i have this colors:
white-green-red-orange-yellow...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1087321
Try this, separate charger and its pins, then take it along with the cable and put it in a zip pouch, now freeze for say 2 hrs. Take it out let it return to normal temperature and then try charging. Remember freeze them in a zip pouch (air tight)
Sent from my Transformer TF101 using xda app-developers app

A510 won't charge

Since last night my a510 won't charge at all. There was a thunderstorm and a power cut and the charger was connected to the socket (a multi socket with several other items including a phone charger) but not to the tablet. When I plug it in now there's no indication that it is charging and the battery keeps going down. I tried with the phone charger also and a USB cable on the PC. While I know at best this would charge the tablet in 24 hours or so there was again not sign of charging at all.
Is it still most likely to be the Acer charger that's at fault or is there something else I could try?
pickarooney said:
Since last night my a510 won't charge at all. There was a thunderstorm and a power cut and the charger was connected to the socket (a multi socket with several other items including a phone charger) but not to the tablet. When I plug it in now there's no indication that it is charging and the battery keeps going down. I tried with the phone charger also and a USB cable on the PC. While I know at best this would charge the tablet in 24 hours or so there was again not sign of charging at all.
Is it still most likely to be the Acer charger that's at fault or is there something else I could try?
Click to expand...
Click to collapse
edit: turns out it does trickle charge with a normal USB charger even if the charge light doesn't come on. Seems to be really hard to find a replacement for these though.
pickarooney said:
edit: turns out it does trickle charge with a normal USB charger even if the charge light doesn't come on. Seems to be really hard to find a replacement for these though.
Click to expand...
Click to collapse
12V, 1.5 Ampere, I believe just about any electronics outlet should have something in stock. Original would be better, true. Get a surge-protected multisocket if your area is prone to bad weather.
Luther Blissett said:
12V, 1.5 Ampere, I believe just about any electronics outlet should have something in stock. Original would be better, true. Get a surge-protected multisocket if your area is prone to bad weather.
Click to expand...
Click to collapse
The problem is the MicroUSB port on the tablet has an extra connector so I don't think it will be possible to use a normal microUSB cable with a 12V adapter.
pickarooney said:
The problem is the MicroUSB port on the tablet has an extra connector so I don't think it will be possible to use a normal microUSB cable with a 12V adapter.
Click to expand...
Click to collapse
I tried with another adaptor which has the right shape and 12V output and is supposed to be compatible but not joy. It might be the tablet itself but it's weird if it just stopped working overnight.
warranty
pickarooney said:
I tried with another adaptor which has the right shape and 12V output and is supposed to be compatible but not joy. It might be the tablet itself but it's weird if it just stopped working overnight.
Click to expand...
Click to collapse
I had the same problem, after 2 month my charger was dead. I Contacted ACER send in the tabled and got a new charger in about 1 week.
You need 12 Volts for Charging 5 Volts want Charge your Battery fully.

Nexus 5 won't charge (already changed battery and usb port board)

Hy guys, as you can read my phone suddenly started not to charge. One day i was chatting on whatsapp and suddenly the phone turned off with 5% of battery remaining. Since that moment the phone is not charging. I change the battery and the usb port board but it is still not charging. It recognises that the usb cable is plugged in but it doesn't charge... i tried to charge it while in bootloader, recovery or with the phone turned off.. Nothing worked. I don't want to factory reset it since i have 11% of battery holding at that level thanks to the charger. DO you guys have any ideas? thanks....
LoKKeR said:
Hy guys, as you can read my phone suddenly started not to charge. One day i was chatting on whatsapp and suddenly the phone turned off with 5% of battery remaining. Since that moment the phone is not charging. I change the battery and the usb port board but it is still not charging. It recognises that the usb cable is plugged in but it doesn't charge... i tried to charge it while in bootloader, recovery or with the phone turned off.. Nothing worked. I don't want to factory reset it since i have 11% of battery holding at that level thanks to the charger. DO you guys have any ideas? thanks....
Click to expand...
Click to collapse
Try using stock charger and stock usb cable. I also had the issue stock usb cable fixed it.
I am using the stock charger but my stock cable is destroyed. I have another cable that is really good, I have always used it and I tryed also different cables but still not charging... It just can't stop charging from one moment to another because of the cable, that cable is perfectly fine. Thanks anyway Any other suggestion?
LoKKeR said:
I am using the stock charger but my stock cable is destroyed. I have another cable that is really good, I have always used it and I tryed also different cables but still not charging... It just can't stop charging from one moment to another because of the cable, that cable is perfectly fine. Thanks anyway Any other suggestion?
Click to expand...
Click to collapse
I also faced the same issue. The usb cable which used to charge other phones was not able to charge Nexus (atleast in my case) but the stock usb cable was able to
samnaction said:
I also faced the same issue. The usb cable which used to charge other phones was not able to charge Nexus (atleast in my case) but the stock usb cable was able to
Click to expand...
Click to collapse
I have someway managed to recover my old original cable but even if it says it's charging the battery is always at 0%. Therefore it's not the cable. Any other possible help??
Same problem here.... Changed the charger n cable to capdase... Download ampere app from play store... It works with nexus 5... Check for different cables
Hellgate0291 said:
Same problem here.... Changed the charger n cable to capdase... Download ampere app from play store... It works with nexus 5... Check for different cables
Click to expand...
Click to collapse
I know how these things works and I have already tried different chargers and cable and stock ones as well and it is not a problem of charger or cable. Any other useful suggestion?
Make sure that when you replaced the battery, all the cables were clipped back in right.
trent999 said:
Make sure that when you replaced the battery, all the cables were clipped back in right.
Click to expand...
Click to collapse
Yes thanks but I already checked. That's not the problem.

Battery dock replaced but still no charging!

I've successfully replaced the battery of the dock with a new one. It was showing some charge 36% instead of 0% and no more tablet draining, but it never charged! So now it's at 9%, red dot blinking, and I don't know how to fix it! Charging sign appears when plugged in and tablet charges trough the dock.
I've tried the cold boot and the trickle charge but I didn't see changes, maybe I've done something wrong?
What more can I do to make it charge again?
I thought it was the charger or the cable but for what I see the 40-pin connector has actually only the 4 pins (the usb signal) so I don't think I need another cable.
bichpm said:
I've successfully replaced the battery of the dock with a new one, but it never charged!
I thought it was the charger or the cable but for what I see the 40-pin connector has actually only the 4 pins (the usb signal) so I don't think I need another cable.
Click to expand...
Click to collapse
I don't believe it is a software issue. It might be a contact issue caused by yourself I think.
Firstly disconnect your tablet from the dock. Connect it with the charger and check if it is going to be charged. If so, your both charger and cable are OK.
Secondly check whether all contacts between the battery and the dock are closed correctly or not. Please follow backwards the sequence you used to taking out the old battery by yourself.
try and charge it with the official charging brick, or at least something that can put out 15V at 1.5A i had the same problem when using my tablet after a long time and only my tablet would get charged not the dock
Yes I'm charging it with the official charger, maybe it got some problems
I don't have a tester at the moment but I got a doubt. Is it possibile that the cable has 2 charging lines one for the tablet and one for the dock? Because I want to buy another charger but maybe it could be not compatible for charging also the dock.
I opened it again last weekend and there was nothing unplugged, everything was good.

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