Download Mode Problem !!! - LG Optimus 3D

Hi everyone... Sorry for my English.
My phone was ICS updating later hard brick,
download mode does not open
Lge serial port usb driver can not find
I removed all the drivers and installed it again
Omap4boot : I've tried all but did not respond to
seems to only fastboot display
completely renewed the operating system but unsuccessful
What should I do ?
Thank you for helping

i have same problem please someone help :crying:

as you might have read in the umpteen (unanswered) panicy posts ive wrote over the past 24 hours ive also had this problem. what ive found out is the download mode with the S/W screen seems intermittent. even if you get a black screen when entering download mode it seems to work and when the flash starts the familiar S/W screen will appear.
if flashing (what ive been doing is)
1. remove battery/sd/sim
2. queue up flashing software and press go
3. when it says ready hold vol up and plug in usb
4. wait a couple of seconds and flash will start
5. a couple of seconds more S/W screen will appear
6. insert battery (without this step all my flashes were failing at 30%)

I have managed to reach sw mode using xballs ressurection guide but still can get the serial port needed to come up which you then change to 41. Have reinstalled drivers and bootloaders with no success running windows 7 32bit
Any help with this?

jonbubble said:
I have managed to reach sw mode using xballs ressurection guide but still can get the serial port needed to come up which you then change to 41. Have reinstalled drivers and bootloaders with no success running windows 7 32bit
Any help with this?
Click to expand...
Click to collapse
ive heard window 7/8 can be iffy with this so i use an old xp laptop to do all my flashing. i think theres guides on how to get it to go using win 7/8 but i would just install an xp vm

Related

[Kies] Crash on Win 7 x64 - Virtual PC work-around

So I had the dreaded Win 7 x64 crash. I uninstalled IE 9. No go. Used that DLL fix (which I can't remember where I found it). Still crashed. So here's how I got around the problem.
Note:
I'm just sharing what I found since none of the solutions I googled up worked for me (maybe I'm the only one). For those who wonder why anyone would bother with stock Froyo, I'm sure there are reasons. I just wanted to do some testing of the upgrade exactly as it came from Samsung. There's probably an Odin flashable package somewhere which may be bit-for-bit identical, but I didn't bother looking. I'm hoping this will work if another update comes down the pike (Ha!) and Kies is still broken.
Here's what worked for me. It may brick your phone so understand that before you start.
Step 1:
Load up Virtual PC.
In Virtual PC:
Install the Samsung drivers
Install Kies Mini
Install Samsung PC Studio (for Gadget Serial driver)
Step 2 - back to the phone:
Flash stock. I flashed one-click JF6, but use the right stock firmware for your phone (build 1010 and later phones should use something like this)
Step 3:
At this point you may want to make sure the Gadget Serial driver is loaded and working (if you one-click flashed JF6 skip to step 4), so put the phone into download mode and plug it into the PC.
In Virtual PC:
USB Menu->Gadget Serial Attach
Insure that driver is working. If it isn't then the update won't work because Kies Mini will not be able to communicate with the phone after it goes into download mode. If it works then skip to step 5. If not then do step 4.
Step 4:
Have CWM update.zip on you sdcard root directory
Reinstall packages
Reinstall packages again
Install zip from sdcard
Install sbl_CWM_update.zip (attached to this post)
Do the step 3 check. If that fails then the Gadget Serial driver isn't recognizing you phone and this isn't going to work unless you can fix it.
Step 5:
Reboot the phone, turn on USB debugging then plug it in to the PC.
In Virtual PC:
Start Kies Mini
USB->Samsung_Android Attach
Start the upgrade
Wait 12 years or so until the phone goes into download mode
USB->Gadget Serial Attach
The install should continue automatically. If it doesn't there is an upgrade button which should be enabled when driver is loaded and the phone is detected.
Wait for the install to finish, at which point to phone should boot into Froyo.
Done.
thanks
cool, i had tried all of the other ways of forcing kies to recognize my computer... but it always ended with the same crash, nice little white box where the program should be. so im trying this out but its taking forever to get xp virtual machine up and running. i will post again with my final results
ok now for my story
i have had flashed multiple versions of cognition on my phone and have become very familiar with the process. i do love cog 3.04 but the problem is that the swype that is loaded on the rom is a 60 day trial version and it ran out. so i wanted to try out the stock froyo and see what improvents i wanted so i could cook my own rom.
i went and got kies mini on the release date for froyo and it was crashing everytime i used it, giving me this lovely white box on my windows 7 x64 ultimate computer. i tried multiple work arounds and have never thought of virtual machine so thank you for that.
i want and ran my odin one click reflashed to jf6, then decided to see if kies recognized my phone. it imediately was recognized and started to update in the virtual machine.
it is currently downloading to my phone and i will repost again if my phone either becomes soft bricked or if the update goes through
Please help me find the Gadget Serial Driver for My Samsung Vibrant
I've been trying to Update my Samsung Vibrant from version KA2 to version KB5 using Samsung Kies mini to no avail. I am running Windows XP SP3.
I know, this is a developer site but I have a feeling I won't be able to develop at all because I when I try to update to (Official) Froyo (Provided through Kies mini), I get stuck in download mode with the yellow sign forever. Luckily I can restore by taking the battery out and rebooting my phone. This is problem is due to not having a Gadget Serial Driver installed. Now note, I have all the other USB drivers installed properly. They all show up in Device Manager, however the darn Gadget Serial Driver is MIA and Windows only notices that is missing the driver when the phone enters Download Mode. I have searched xda developers for this issue and I have seen a number of posts where other people have had the same issue and maybe a couple of people solved it by installing PC Studio. I have Googled up and down the internet, went to Samsung's website and even spoke to a Samsung Representative for a link to Samsung PC Studio. However all of the links I found were either dead, contained fake software or were just shady.
Samsung's site no longer contains an actual download link to PC Studio or New PC Studio (I don't know the difference). Can someone please help me get this Gadget Serial Driver or the PC Studio software which may solve this driver issue? Please don't point me to any "Samsung USB Drivers For Mobile Phones" links because I've downloaded that driver and it has solved nothing. Thanks in advance and sorry for sounding like a complete n00b.
privetKalla said:
I've been trying to Update my Samsung Vibrant from version KA2 to version KB5 using Samsung Kies mini to no avail. I am running Windows XP SP3.
I know, this is a developer site but I have a feeling I won't be able to develop at all because I when I try to update to (Official) Froyo (Provided through Kies mini), I get stuck in download mode with the yellow sign forever. Luckily I can restore by taking the battery out and rebooting my phone. This is problem is due to not having a Gadget Serial Driver installed. Now note, I have all the other USB drivers installed properly. They all show up in Device Manager, however the darn Gadget Serial Driver is MIA and Windows only notices that is missing the driver when the phone enters Download Mode. I have searched xda developers for this issue and I have seen a number of posts where other people have had the same issue and maybe a couple of people solved it by installing PC Studio. I have Googled up and down the internet, went to Samsung's website and even spoke to a Samsung Representative for a link to Samsung PC Studio. However all of the links I found were either dead, contained fake software or were just shady.
Samsung's site no longer contains an actual download link to PC Studio or New PC Studio (I don't know the difference). Can someone please help me get this Gadget Serial Driver or the PC Studio software which may solve this driver issue? Please don't point me to any "Samsung USB Drivers For Mobile Phones" links because I've downloaded that driver and it has solved nothing. Thanks in advance and sorry for sounding like a complete n00b.
Click to expand...
Click to collapse
This is for the flight II but the software has the PC Studio download. Good Luck!
http://www.samsung.com/us/support/downloads/SGH-A927ZAAATT
privetKalla said:
I've been trying to Update my Samsung Vibrant from version KA2 to version KB5 using Samsung Kies mini to no avail. I am running Windows XP SP3.
I know, this is a developer site but I have a feeling I won't be able to develop at all because I when I try to update to (Official) Froyo (Provided through Kies mini), I get stuck in download mode with the yellow sign forever.
Click to expand...
Click to collapse
Thanks man. That made my day. I needed that.
You can also get the Heimdall suite and open the drivers folder and run Zandig. Then connect your phone in download mode it should show gadget serial in the device window click install and it should complete and you're good to go, this is how I did it after 3 days trying to get my phone to stop showing the device malfunction error which is due to another problem on my main xp machine, a sony which I can't get usb 2.0 drivers for from sony or anywhere else to work correctly even though all 8 ports are 2.0 according to support, my manual, and previous xp install and that's after installing xp 4 times to get the graphics driver to install right so I could then install the right ati driver which everyone online with this model sony seems to have to do, but back on topic. I hopped on my windows server 2k3 machine which had correctly working usb 2.0 drivers ran zandig with my cappy in dl mode and BAM finally working gadget serial driver, just make sure you have zandig.exe open, and connect your phone in DL mode or you'll just install the equivalent of the standard samsung drivers which you prolly already have, I haven't been able to test this on a win7 machine but from what I've read the heimdall driver should work on them and worked great on both xp and server 2k3 on my home server machine.
Sent from my SAMSUNG-SGH-I897 using XDA App
Jsmokey said:
You can also get the Heimdall suite and open the drivers folder and run Zandig. Then connect your phone in download mode it should show gadget serial in the device window click install and it should complete and you're good to go, this is how I did it after 3 days trying to get my phone to stop showing the device malfunction error which is due to another problem on my main xp machine, a sony which I can't get usb 2.0 drivers for from sony or anywhere else to work correctly even though all 8 ports are 2.0 according to support, my manual, and previous xp install and that's after installing xp 4 times to get the graphics driver to install right so I could then install the right ati driver which everyone online with this model sony seems to have to do, but back on topic. I hopped on my windows server 2k3 machine which had correctly working usb 2.0 drivers ran zandig with my cappy in dl mode and BAM finally working gadget serial driver, just make sure you have zandig.exe open, and connect your phone in DL mode or you'll just install the equivalent of the standard samsung drivers which you prolly already have, I haven't been able to test this on a win7 machine but from what I've read the heimdall driver should work on them and worked great on both xp and server 2k3 on my home server machine.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Best first post I've seen in quite some time. Thanks for that.
boborone said:
Best first post I've seen in quite some time. Thanks for that.
Click to expand...
Click to collapse
Thanks I appreciate that I just wanna give back as much as I've received from the forums here its a great place to start. If anyone runs into any problem with this let me know and I'll see if I can reproduce and come up with something.
Sent from my SAMSUNG-SGH-I897 using XDA App

BRICKED - unstable usb connection - OMAP443

i am loosing it....
i tried every thread about bricked phone - and nothing solved my problem.
it all started when i tried to use th LG FLASH TOOL to upgrade firmware and by mistake i checked "Erase Entire AP" and since than my phone wont turn on.
when i connect the usb cable - i get a notification of OMAP443 but it goes on and off rapidly like it is connecting and disconnecting at the same time - not stable.
i download all drivers, even tried to manual fix the driver with the inf file, but nothing - still unstable.
i also bought a special usb cable that has 56K-130K-910K - i tried all modes but did not get the download mode screen as shown in one of the guides here.
i need to stable the connection between the phone and the pc so i can flash the firmware.
any suggestions ?
please help - anyone :crying:
You have probably used Smartflash,not Lg flashtool.
I can make your phone to stay connected to pc but you won't be able to flash anything
Your phone's cpu is in debug mode now.
Signed bootloaders are needed to recover it with Linux, or a script for omapflash for recovering with windows..
tsvikariz said:
i am loosing it....
i tried every thread about bricked phone - and nothing solved my problem.
it all started when i tried to use th LG FLASH TOOL to upgrade firmware and by mistake i checked "Erase Entire AP" and since than my phone wont turn on.
when i connect the usb cable - i get a notification of OMAP443 but it goes on and off rapidly like it is connecting and disconnecting at the same time - not stable.
i download all drivers, even tried to manual fix the driver with the inf file, but nothing - still unstable.
i also bought a special usb cable that has 56K-130K-910K - i tried all modes but did not get the download mode screen as shown in one of the guides here.
i need to stable the connection between the phone and the pc so i can flash the firmware.
any suggestions ?
please help - anyone :crying:
Click to expand...
Click to collapse
uses this method recovers bricked
http://www.htcspain.com/roms-lg-opt...cambiar-baseband-por-el-metodo-del-fls-53449/
will get my phone back in a couple of days and will give it a try - i hope those methods will help.
tsvikariz said:
will get my phone back in a couple of days and will give it a try - i hope those methods will help.
Click to expand...
Click to collapse
Does it work?

Help needed

hi have been trying to update to 4.0 via flash tool but ive tried everything and cannot get it to work......ive been trying for 3 days and ive pretty much had enough of trying on my own so i though id would ask for help.
ok firstly i am on gb 2.3 im running custom cm7 no probs but i wana take the next step 4.0 so....i have all lg flash tool etc and fast load etc all nessacary files needed but for some reason my phone wont connet and flash its doing my head in. i have it into download mode, battery out etc but after that nothing i cannot progress further its like the program wont connect/register the phone.
im running win7 i even looked into other post and thought this maybe the problem but i have already installed these when gone into download mode as said here If you plug your Phone on PC without battery, OMAP4430 device appeared for seconds and then disappeared in your Windows Device Manager
(check arsen4oo photo guide in post #3)
On windows 7 sometimes OMAP4430 flashes too fast so you cant install driver.
There is a a windows feature that will help you install the driver easier.
To view devices that were once installed but are no longer attached to the computer, open a Command Prompt window using the Run As Administrator option and enter the command:
SET DEVMGR_SHOW_NONPRESENT_DEVICES=1
Then, from the same command prompt, type devmgmt.msc to open Device Manager. Choose View, Show Hidden Devices. The new instance of Device Manager will show “ghosted” entries for devices that were once present. This technique is especially useful for fixing problems caused by leftover drivers after replacing a network card or video card—you can easily delete the ghosted device or update the OMAP4430 driver.e
i just dont know what im doing wrong
cheers in advance
HI,
Please uninstall all LG drivers, and start again. If you are using WIN7, run it with WINXP SP3 compatibility mode.
Getting the Software upgrade screen is tricky, the timing needs ti be just right for the screen to stay, else it blinks and the OMAPP difficulty starts.
You need to listed to the connect disconnect sounds carefully.
Its not difficult, just that the timing needs to be right for the battery to be inserted.
all the best
schubeir
schubeir said:
HI,
Please uninstall all LG drivers, and start again. If you are using WIN7, run it with WINXP SP3 compatibility mode.
Getting the Software upgrade screen is tricky, the timing needs ti be just right for the screen to stay, else it blinks and the OMAPP difficulty starts.
You need to listed to the connect disconnect sounds carefully.
Its not difficult, just that the timing needs to be right for the battery to be inserted.
all the best
schubeir
Click to expand...
Click to collapse
ok so i unistalled all drivers etc done as said but im still doing something wrong.....
1.i have batt out connect phone wait few seconds for it to connect hear a sound connection keep held down till also hear another connection to say all connected etc.(the drivers have installed etc)
2.the screen is blank still battery is out
3.i have installed omap flash, lg flash tool and lg smart flash tool and fastboot and i can get any to work with phone
4.now there is no software update on screen even if i put battery back in phone just stay blank
so thats were i get to so lost.....
cheers in advance
And in FLASH TOOL TUTORIAL there is illustrations of a cable broken down etc do I have to do this to get into download mode and what acctual flash tool do I need to use because there is a few out but tried most but don't work with mine is it to dowith cable? And I have brought new cables etc just in case cheers in advance
Another stupid question but it shouldn't have anything to do with my phone having being rooted and not runngin LG software......I'm so confused with it all as I have tried everything and if it don't work phone can go to someone else lol cheers again
matt2098 said:
Another stupid question but it shouldn't have anything to do with my phone having being rooted and not runngin LG software......I'm so confused with it all as I have tried everything and if it don't work phone can go to someone else lol cheers again
Click to expand...
Click to collapse
Make sure all the drivers from the guide are installed. (including omap driver)
Load the DLL and the rom to lg flashtool.
Listen to the port with LG flashtool's port settings. (One is enough , The icon with a printer cable that's the port settings)
Take the battery out but be ready to plug it back in.
connect the usb cable.
Hold volume up
You're gonna hear sounds from windows in this order ;
1.Connected
2. Disconnected
3. Connected (Again , when you hear this plug the battery back in)
If you did it right then you're now in download mode.
Go to the device manager , find the LG device (I don't remember the name , but there is only one so you'll see it.) and go to properties , advanced and port settings.
Change the port to com41.
Flashtool should take over and start.
For extra guidance , see xbsall's thread ;
http://forum.xda-developers.com/showthread.php?t=1942836
To enter download mode .
Your phone in your hands without anything :-
1- Pull out battery .
2- hold vol+ and keep holding .
3- Connect your phone and you are still holding....
4- Now the phone is connected and you are holding vol+ . Insert battery and keep holding for about 3 seconds . Now the phone in download mode (there are some korean words on the screen) .
That's all
Good Luck
Sent From My P920 (ICS ported)
Hit Thanks Button If I Helped
ok i bloody given up going to use it as a bloody paper weight doing my head in.....no matter what i do i cannot get up software screen in download mode??? i do exactly as stated and still it doesn't want to do it every time blank screen phone will not power on.
with battery in screen blank went through listerning to conect disconnect connect etc do as descriped and now phone is connectected with blank screen as stated i know its connected installed everything.
cheers for the help
http://www.youtube.com/watch?v=zrkHry0gRZw this is excatly what im doing and nothing......
When you're online pm me when you can be online tomorrow.
Sent from my LG-P920 using xda app-developers app
Read the #3 post in this thread :-
http://forum.xda-developers.com/showthread.php?t=1942836
Maybe it will help .
Sent From My P920 (ICS ported)
Hit Thanks Button If I Helped
and works it
mayby this help
http://lg-usb-modem-driver.soft32.com/free-download?rel=center
good luck
ok so further update i can get it into fastboot which has a small lg symbol and says fastboot at the top but still no Korean writing software upgrade screen and in device manager i have lg cosmo come up now. It doesn't have LGE CDMA USB SERIAL PORT this up any more, ive insalled all new driver the lot everything prgressed a little further but stuck again lol cheers for the help so far
u want to flash ported ics im right?
Sent from my LG-P920 using xda app-developers app
OIKk finnally im on software download screen YAY!!!!!!!!!!! but flash tool keeps saying fail and at the top were is says model its say su660 not p920???? which i now have managed to sort so i press start and its says ready and nothing............hasnt done much phone pwers off then back to the begin again cheers again
Because you're flashing the baseband before you flash the ROM. Change the sequence , ROM first then baseband. (Just remove the baseband you added on the flash tool ".fls file" then add it again it's gonna be flashed after the ROM )
Edit : I can help via team viewer if you want.
Sent from my LG-P920 using xda app-developers app
if u read this u should know that u neednt fastboot to flash this ported ics and have to flash bin file first then fls file
and at the thread of first ported ics from xbsa tell u everthing what u use to know to flash this rom
http://forum.xda-developers.com/showthread.php?p=17177547
2nd post is in english
Sent from my LG-P920 using xda app-developers app
its all son confusing as there is so many different guides tutorals etc the only way i can get in software mode is by fast boot i can progress further to here but now im stuck tottaly lol its gets to 27% and stops because of a omap fail???
and all the time ive only been tryig to insatll the rom bin file as of present....not the fls so im now up to here and dont have clue with team viewer lol
Look at your pm
Sent from my LG-P920 using xda app-developers app

Possibly hard bricked OPO not recognized by windows (not even as QHSUSB_BULK)

Hi guys,
I got a OPO borrowed from a friend because my OP3T is going to RMA.
When I first turned it on it had 1% battery. The phone wasn't used for a month. I proceded to recharge the battery. This took almost 18h. I saw the low battery error 3 or 4 times during attempts to power on the handset.
After full charge in installed the latest build of Lineage OS via TWRP. Unfortunately as I was having some WIFI connectivity issues I read that flashing the c7 modem firmware could solve the problem.
I was in TWRP flashing this same zip via sideload with an unbeknownst to me faulty cable. I grabbed the handset mid flash, and it fails with a connectivity error. I tried repeating the process with no luck, as I could not by any means regain adb connection to the handset. And then i decided to reboot and download the zip directly to the phone, without remembering this broken flash attempt could brick the phone. After rebooting I never saw again the One Plus logo neither felt the startup vibration. I tried power cycling with no success, and I cannot by any means detect the phone in windows device manager to attempt the usual unbrick procedures via COLOR or OnePlusRecoveryTool.
Windows doesn't even try to install drivers. It's as if the phone is completely shutdown forever.
What do you think. Did I really hard brick this phone? Is it a battery issue? Any ideas. I really liked to recover the phone to return it to my friend!
Thanks in advance for your help!
joao.m.neto said:
Hi guys,
I got a OPO borrowed from a friend because my OP3T is going to RMA.
When I first turned it on it had 1% battery. The phone wasn't used for a month. I proceded to recharge the battery. This took almost 18h. I saw the low battery error 3 or 4 times during attempts to power on the handset.
After full charge in installed the latest build of Lineage OS via TWRP. Unfortunately as I was having some WIFI connectivity issues I read that flashing the c7 modem firmware could solve the problem.
I was in TWRP flashing this same zip via sideload with an unbeknownst to me faulty cable. I grabbed the handset mid flash, and it fails with a connectivity error. I tried repeating the process with no luck, as I could not by any means regain adb connection to the handset. And then i decided to reboot and download the zip directly to the phone, without remembering this broken flash attempt could brick the phone. After rebooting I never saw again the One Plus logo neither felt the startup vibration. I tried power cycling with no success, and I cannot by any means detect the phone in windows device manager to attempt the usual unbrick procedures via COLOR or OnePlusRecoveryTool.
Windows doesn't even try to install drivers. It's as if the phone is completely shutdown forever.
What do you think. Did I really hard brick this phone? Is it a battery issue? Any ideas. I really liked to recover the phone to return it to my friend!
Thanks in advance for your help!
Click to expand...
Click to collapse
Could be a battery issue too since the device was unused for a month. Did you tried booting into fastboot mode or TWRP?
Which windows are you using?(I suggest you use winXp and win7) Did you tried the qualcomm 2012 drivers from the Color Os toolkit thread and the drivers given on Cm11s restore toolkit thread? -you should know that the fastboot(/adb) drivers will not work for qualcomm diagnostic port method(which the both toolkits are based on).
Mr.Ak said:
Could be a battery issue too since the device was unused for a month. Did you tried booting into fastboot mode or TWRP?
Which windows are you using?(I suggest you use winXp and win7) Did you tried the qualcomm 2012 drivers from the Color Os toolkit thread and the drivers given on Cm11s restore toolkit thread? -you should know that the fastboot(/adb) drivers will not work for qualcomm diagnostic port method(which the both toolkits are based on).
Click to expand...
Click to collapse
No success booting with volume up or down so no fastboot neither twrp. I'm using windows 10 (only one i have). I can't install the drivers because the device doesn't show up on device manager right?
I'll try finding a win XP although I'm sensing the habdset isn't powering at all...
Sent from my ONEPLUS A3003 using Tapatalk
joao.m.neto said:
No success booting with volume up or down so no fastboot neither twrp. I'm using windows 10 (only one i have). I can't install the drivers because the device doesn't show up on device manager right?
I'll try finding a win XP although I'm sensing the habdset isn't powering at all...
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
Yes,as I said, could be a battery issue but we are still not sure yet.I can give you the link for winxp or win7 if you need and then you can dual-boot it alongside windows10.You should install drivers from cm11s restore toolkit thread(executable drivers),maybe then your device will show up in device manager though it is highly advised to do this on Xp or 7 since 8,8.1 and 10 has driver signing issues.

Semi Bricked Mate 8 :(

Hello hope someone can help please have been trawling forums for a week now without getting anywhere.
I was running nxt-l29c636???? tried to upgrade via app firmware finder, first two I picked just failed then I picked older one thinking I might need to go from android 6 to 7 then to 8
Now it's stuck in a loop.
The firmware I picked looked like it was installing but failed early on 1 or 2 %
I can get to erecovery - does nothing and I've tried copying update.app to SD card and holding three button method but it does nothing.
When I fastboot it and rescue mode my phone status is locked.
Anyone know how I can recover please?
Ideally just want to flash it and if so it'd be great if it was android 8
Thanks for looking
So I fixed this by using the excellent DC-Phoenix, my problem was drivers
So for any noobs out there, got this work. My problem was the phone would never go into upgrade mode. The problem was in device manager (windows 7x64 but doesn't matter which version of windows), was when DC-Phoenix tried to put the phone in upgrade mode the command was sent and acted on but device manager showed warning triangles that it didn't have a driver or the driver was only partially loaded.
When I directed it to the downloaded Hi-Suite (which has all the drivers) it loaded the driver(s) there are TWO drivers on virtual COM ports. So if you phone is not going into upgrade mode best to check that Windows can actually see these TWO COM ports.

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