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Bricked HTC ONE X AT&T

I checked all the other bricked threads and none have the same problem as me.
My HTC ONE X will not boot and or charge. I cannot get access to the bootloader or recovery.
My HTC ONE X had it's bootloader unlocked via the rogers htc-dev method. I also installed clockwork recovery. It is rooted also but you prob figured that already...
I pulled a bonehead move by flashing the MIUI rom the international one x by changing the update script to flash onto my phone. After it flashed it looked like it worked. When I left recovery and shut the phone off it would not turn back on.
I called AT&T they said they will switch it for me when they get a shipment but I want to keep this phone because the boatloader is unlocked and they might patch the rogers method.
Thanks in advanced.
P.S. I know how to use adb and other tools such as RUU and they did not work.

Have you tried holding the power button for 10 seconds to reset it? You should see the 3 lights below flashing.

Ouch.... Another loss for htc sales
Sent from my HTC One X using xda premium

you cant get to hboot? 0.o

First of all, you should be able to get to H-Boot by holding volume down when turning it on.
Second of all, this is why they lock the bootloader in the first place.
-sassafras

Reply
equlizer said:
Have you tried holding the power button for 10 seconds to reset it? You should see the 3 lights below flashing.
Click to expand...
Click to collapse
No nothing happens even with the charging adapter plugged in.
kevina90 said:
you cant get to hboot? 0.o
Click to expand...
Click to collapse
Nope

sassafras_ said:
First of all, you should be able to get to H-Boot by holding volume down when turning it on.
Second of all, this is why they lock the bootloader in the first place.
-sassafras
Click to expand...
Click to collapse
H-Boot key combo is not working.
I have been flashing roms since the samsung moment, I built and modified roms on my EVO and ported roms from other phones to the EVO. I always had recovery to fall back onto to get my phone booting again. Even when I had the Xperia Play that required a PC to boot recovery I was still able to get the phone to work. This phone is strange that is will not even turn onto H-boot/Bootloader.

jfn0802 said:
H-Boot key combo is not working.
I have been flashing roms since the samsung moment, I built and modified roms on my EVO and ported roms from other phones to the EVO. I always had recovery to fall back onto to get my phone booting again. Even when I had the Xperia Play that required a PC to boot recovery I was still able to get the phone to work. This phone is strange that is will not even turn onto H-boot/Bootloader.
Click to expand...
Click to collapse
I like to play with my phones and this one is so finicky I'm scared to do too much.
I bricked one myself.

gunnyman said:
I like to play with my phones and this one is so finicky I'm scared to do too much.
I bricked one myself.
Click to expand...
Click to collapse
Im glad I have my iPhone to fall back on but it is really annoying that I cannot even get the bootloader to load. I only had it 3 days and already broke it.
Thank God the dude at AT&T cannot get into the bootloader also to see that is was tampered with so they are giving me a replacement.

And people wonder why at&t locks their phones down. I'm guessing you just told them "my phone broke...I have no idea what happened". Just lovely.
Sent from my HTC One X using Tapatalk 2

jfn0802 said:
Im glad I have my iPhone to fall back on but it is really annoying that I cannot even get the bootloader to load. I only had it 3 days and already broke it.
Thank God the dude at AT&T cannot get into the bootloader also to see that is was tampered with so they are giving me a replacement.
Click to expand...
Click to collapse
Where do they have them in stock? I need to replace mine (screen issue) and can't find any around here.

powerwagon said:
And people wonder why at&t locks their phones down. I'm guessing you just told them "my phone broke...I have no idea what happened". Just lovely.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
+ 1
Sent from my HTC One X using xda premium

powerwagon said:
And people wonder why at&t locks their phones down. I'm guessing you just told them "my phone broke...I have no idea what happened". Just lovely.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
+2
Honestly, not trying to call you stupid or something, but did you really think it was going to run on this phone when it was meant for another one? The GPU and CPU are completely different...
Anyway, I'm glad AT&T is replacing it for you. Hopefully if someone else bricks the same way then they will be able to get a replacement as well.

so you are smart enough to use adb, an RUU, unlock your bootloader, root, flash roms.......but you aren't smart enough to see the hundreds of posts saying that the international roms don't work on our phones??

lol

Coming from a phone that is virtually unbrickable (Captivate), I'm quite curious about how you managed to get it into this state. What exactly did you flash? Did the package contain both the system image and bootloaders for the tegra3 one x?

Just pull the batte..... oh

jmattp said:
Just pull the batte..... oh
Click to expand...
Click to collapse
+1 for when I drowned my first one and it was stuck in a boot loop. I know it could have been saved if the battery would have been taken out.
Sent from my HTC One X

modest_mandroid said:
Coming from a phone that is virtually unbrickable (Captivate), I'm quite curious about how you managed to get it into this state. What exactly did you flash? Did the package contain both the system image and bootloaders for the tegra3 one x?
Click to expand...
Click to collapse
My EVO was unbrickable too, I flashed a rom that was designed for the international version. It only contained system and other basic rom stuff, nothing that was crazy.

No idea why you wouldn't be able to boot into recovery then. I hope all HTC handsets aren't like this..
Sent from my SGH-I897 using XDA

ota update to 4.1.1 bricked my phone.

i had plenty of battery life and was on 2.20 4.0.4 update prior to installing this OTA. now my phone wont even turn on after i did the update nor will it charge and have the light come on.. any ideas?

Let me guess. You had supercid??
Sent from my HTC One X using Tapatalk 2

if supercid gives problems on the at&t ota, then you should of been s-off cause i did ota fine with s-off and supercid.

idk i havent really heard of it but maybe. anyway to fix this now or ?

no fix

ps3kev said:
idk i havent really heard of it but maybe. anyway to fix this now or ?
Click to expand...
Click to collapse
SuperCID is when you changed the CID on your phone to 1111111 when/if you tried to root your phone. Here's a brief explanation by another XDA poster.
gol_n_dal said:
Certain things, e.g. RUUs, need to have the correct Carrier ID on the phone in order to install via the bootloader or recovery using the PG58IMG.zip process. The Latest Firmware packs for example are grouped together into sets, this is to allow you to install them if you don't have SuperCID. If you have got SuperCID you can install any of them as all the CID checks pass.
Another reason to change the CID if to allow you to install a generic RUU instead of the one that came with the phone, this allows you to remove the bloatware. For example I'm on Vodafone and I installed the generic Euro RUU purely to get rig of the Vodafone crap that came pre-installed.
The process to change it back is identical to the way you write the SuperCID just using your original CID (mine for example is VODAP001). IIRC HTC__01 is the generic CID
Click to expand...
Click to collapse
Unfortunately, I am on the same boat you are, I did not change my CID from 1's back to it's original and the update bricked my phone. It own't power on or boot into anything, I'm crossing my fingers that the AT&T store will believe me when I say "I don't know what happened, can you fix it?" and give me a new phone.

enduser76 said:
SuperCID is when you changed the CID on your phone to 1111111 when/if you tried to root your phone. Here's a brief explanation by another XDA poster.
Unfortunately, I am on the same boat you are, I did not change my CID from 1's back to it's original and the update bricked my phone. It own't power on or boot into anything, I'm crossing my fingers that the AT&T store will believe me when I say "I don't know what happened, can you fix it?" and give me a new phone.
Click to expand...
Click to collapse
It is not known if super-cid causes issues with doing an OTA! I have super-cid and s-off, and I applied the AT&T OTA without any problems after using the 2.20 RUU to go back to stock. It may be that super-cid causes issues if you are not s-off, but I don't think anyone really knows if it is definitely the presence of the super-cid that is causing the problems. It could be, but given that some people don't have any problems, it could be anything.

tlazarus said:
It is not known if super-cid causes issues with doing an OTA! I have super-cid and s-off, and I applied the AT&T OTA without any problems after using the 2.20 RUU to go back to stock. It may be that super-cid causes issues if you are not s-off, but I don't think anyone really knows if it is definitely the presence of the super-cid that is causing the problems.
Click to expand...
Click to collapse
S-off is precisely the reason you didn't brick. S-off by definition means that all security checks are bypassed, including CID check.

redpoint73 said:
S-off is precisely the reason you didn't brick. S-off by definition means that all security checks are bypassed, including CID check.
Click to expand...
Click to collapse
Hmm so if I had S-Off and Supercid and update via OTA sent directly from att not flashed any other way I will be ok?

romy134 said:
Hmm so if I had S-Off and Supercid and update via OTA sent directly from att not flashed any other way I will be ok?
Click to expand...
Click to collapse
If you were S-Off and SuperCID then the OTA should not affect you.
But. WHY are people wanting the stock OTA? It's causing issues because some people don't know if it's going to brick their phones. Please just wait until custom ROMs come based on the OTA. It's much much much easier

redpoint73 said:
S-off is precisely the reason you didn't brick. S-off by definition means that all security checks are bypassed, including CID check.
Click to expand...
Click to collapse
Yup, now I (and hopefully people who read this thread) know better for next time.
I'm happy to report that AT&T swapped out my HTC One X for a new one and 4.1.1 is pretty sweet! I'm going to wait a while before unlocking and next time I'll make sure to have S-off
I found this thread useful, in that it gave me "closure" after trying desperately to revive my bricked phone for an hour. Got some Z's and woke up to a new phone - they couldn't turn it on at the AT&T service center and gave me a few examples of what could've happen. One of them was "using third party rom's" but they didn't accuse me of anything, they replaced my phone and I was on my way.

I seriously don't get why anyone updates ota. We have a flashable rom typically with a day
Sent from my HTC One X using xda premium

The_Zodiac said:
I seriously don't get why anyone updates ota. We have a flashable rom typically with a day
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
for the other images other then system that get updated, and with s-off now we don't really get screwed by anything so you might as well see if latest gives any improvements.

enduser76 said:
Yup, now I (and hopefully people who read this thread) know better for next time.
I'm happy to report that AT&T swapped out my HTC One X for a new one and 4.1.1 is pretty sweet! I'm going to wait a while before unlocking and next time I'll make sure to have S-off
I found this thread useful, in that it gave me "closure" after trying desperately to revive my bricked phone for an hour. Got some Z's and woke up to a new phone - they couldn't turn it on at the AT&T service center and gave me a few examples of what could've happen. One of them was "using third party rom's" but they didn't accuse me of anything, they replaced my phone and I was on my way.
Click to expand...
Click to collapse
People never listen or read up till its to late
Sent from my HTC One X using xda premium

enduser76 said:
Yup, now I (and hopefully people who read this thread) know better for next time.
I'm happy to report that AT&T swapped out my HTC One X for a new one and 4.1.1 is pretty sweet! I'm going to wait a while before unlocking and next time I'll make sure to have S-off
I found this thread useful, in that it gave me "closure" after trying desperately to revive my bricked phone for an hour. Got some Z's and woke up to a new phone - they couldn't turn it on at the AT&T service center and gave me a few examples of what could've happen. One of them was "using third party rom's" but they didn't accuse me of anything, they replaced my phone and I was on my way.
Click to expand...
Click to collapse
were you honest or did you scam at&t cause that just makes at&t want to make security tougher and hurts other more preve people.

DvineLord said:
were you honest or did you scam at&t cause that just makes at&t want to make security tougher and hurts other more preve people.
Click to expand...
Click to collapse
The guy at the service station didn't really ask me anything other than "what's wrong with your phone?" and I replied "it's not turning on." he said ok and plugged it into his machines and said he was going to run some tests and to take a seat. Five minutes later he said it's not turning on and he's going to replace it, I asked him what could've happen and he gave a few examples (including third party roms, etc) but that it could have been anything from a corrupt file to dropping it on the floor.
The_Zodiac said:
I seriously don't get why anyone updates ota. We have a flashable rom typically with a day
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
For me personally, I couldn't get most of the ROM's to work properly, if at all. I kept getting errors like " com.google.process.gapps has stopped working" or something similar and I'd have no phone service (for example) which is why I went back to stock.

DvineLord said:
were you honest or did you scam at&t cause that just makes at&t want to make security tougher and hurts other more preve people.
Click to expand...
Click to collapse
Not true and they are the scammers btw.
Sent from the HOXL dimension of S-OFF

c5satellite2 said:
Not true and they are the scammers btw.
Sent from the HOXL dimension of S-OFF
Click to expand...
Click to collapse
at&t customer service and even technical support have been badass for me last few years only issue is 110 bucks for my phone bill which imo should ive me the right to do whatever i want with my service and my phone without having to pay for tethering or getting throttled ever imo and cheaper early upgrades.

Phone bricked after At&t update

So I just got my phone back working properly by flashing a Ruu for a previous problem. I was notified of the Jellybean update and proceeded to download it.. Everything was going fine when it came down to installation, but all of a sudden the phone went black and will not turn back on. It had a full charge on it,so Idk whats the problem.. Any suggestions ???

Let me guess: You were rooted and had superCID?
Sent from my Nexus 7 using Tapatalk HD

Should have read this first:
http://forum.xda-developers.com/showthread.php?t=2181929
Sent from my One X using Tapatalk 2

No, I don't have neither..
iElvis said:
Let me guess: You were rooted and had superCID?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse

the whole process took awhile for me, felt like it rebooted a few times also. about 20 minutes i think, you could of got in a hurry during the process and messed it up. does the phone detect? maybe u can reruu?

Have you tried holding the power button down for a while (like 30 secs)? You can't get into bootloader via power+vol down? What happens when you plug into your computer? What do you see in Device Manager?
Bricks on stock phones from borked otas are not common, but they do happen. If so, AT&T is good about replacements.

If the charge LED does not come on when charging (use the wall charger, not USB), and the screen doesn't come on at all after charging overnight, the phone is probably not recoverable.
As iElvis mentioned, bricks caused be the OTA aren't common, but they do happen. For one thing, the OTA flashes a new hboot. So if something goes wrong during that process, it may brick the phone. If you are bone stock, its the fault of the update, so AT&T will replace it.

The LED does not come on, believe me I have tried keeping it on the charger all night, with no success.
redpoint73 said:
If the charge LED does not come on when charging (use the wall charger, not USB), and the screen doesn't come on at all after charging overnight, the phone is probably not recoverable.
As iElvis mentioned, bricks caused be the OTA aren't common, but they do happen. For one thing, the OTA flashes a new hboot. So if something goes wrong during that process, it may brick the phone. If you are bone stock, its the fault of the update, so AT&T will replace it.
Click to expand...
Click to collapse
I tried this, and nothing happened.. I will head to my nearest AT&T store soon to get a replacement hopefully.. I guess its not all bad though, I have been enjoying my Lumia 920 with Windows phone 8, but I am missing my Android!
iElvis said:
Have you tried holding the power button down for a while (like 30 secs)? You can't get into bootloader via power+vol down? What happens when you plug into your computer? What do you see in Device Manager?
Bricks on stock phones from borked otas are not common, but they do happen. If so, AT&T is good about replacements.
Click to expand...
Click to collapse

hrrsncrawford14 said:
So I just got my phone back working properly by flashing a Ruu for a previous problem. I was notified of the Jellybean update and proceeded to download it.. Everything was going fine when it came down to installation, but all of a sudden the phone went black and will not turn back on. It had a full charge on it,so Idk whats the problem.. Any suggestions ???
Click to expand...
Click to collapse
I am having the same problem, just updated using 3.18 ruu and the phone went blank it detects as Qhsusb_dload and the ruu doesn't detect anymore

nmupparaju said:
I am having the same problem, just updated using 3.18 ruu and the phone went blank it detects as Qhsusb_dload and the ruu doesn't detect anymore
Click to expand...
Click to collapse
Did you have SuperCID? S-on?
The OP is talking about updating via OTA, which is known to brick your phone if you have SuperCID and S-on. But I was wondering what would happen with the RUU, which was just posted by HTC a couple days ago.

redpoint73 said:
Did you have SuperCID? S-on?
The OP is talking about updating via OTA, which is known to brick your phone if you have SuperCID and S-on. But I was wondering what would happen with the RUU, which was just posted by HTC a couple days ago.
Click to expand...
Click to collapse
I'm sure it's the same thing.

redpoint73 said:
Did you have SuperCID? S-on?
The OP is talking about updating via OTA, which is known to brick your phone if you have SuperCID and S-on. But I was wondering what would happen with the RUU, which was just posted by HTC a couple days ago.
Click to expand...
Click to collapse
I did get supercid, unlocked bootloader installed cm10 relocked bootloader, ruu to 2.20 used for few days, used update tool from htc website to update to jellybean, after using the tool phone never booted back , dead (I guess brick)
When connected to windows pc qhusb_dload shows up

nmupparaju said:
When connected to windows pc qhusb_dload shows up
Click to expand...
Click to collapse
You've got a brick. Sorry. It's not clear why this is happening, but once you're in that mode, you're done.

[Q] Return to as close to stock as possible

Hi all,
I have an AT&T One X. The bootloader is unlocked but is S-ON. I want to return this phone to as close as stock as possible. This phone is destined to go to another user who knows nothing of rooting and such so I don't care if it is rooted or not.
I understand I have to relock the bootloader to be able to flash an RUU right? Hboot is currently at 1.14.002, Radio is at 0.19as.32.09.11_2. TWRP 2.3.1.0 is installed.
The phone is currently running Cleanrom 6.5 and all works fine. I just want this back to as close to AT&T stock as possible so that the user I am giving the phone to will not have any problems.
If I relock the bootloader can I return this to stock via the most recent AT&T 3.18 RUU located here: http://forum.xda-developers.com/showthread.php?t=2191477 or is there something else I need to do first?
Thanks for all your help.

Tersanyus said:
Hi all,
I have an AT&T One X. The bootloader is unlocked but is S-ON. I want to return this phone to as close as stock as possible. This phone is destined to go to another user who knows nothing of rooting and such so I don't care if it is rooted or not.
I understand I have to relock the bootloader to be able to flash an RUU right? Hboot is currently at 1.14.002, Radio is at 0.19as.32.09.11_2. TWRP 2.3.1.0 is installed.
The phone is currently running Cleanrom 6.5 and all works fine. I just want this back to as close to AT&T stock as possible so that the user I am giving the phone to will not have any problems.
If I relock the bootloader can I return this to stock via the most recent AT&T 3.18 RUU located here: http://forum.xda-developers.com/showthread.php?t=2191477 or is there something else I need to do first?
Thanks for all your help.
Click to expand...
Click to collapse
You'll need to S-OFF first or you'll brick.
There's a howto on the original android development section.

exad said:
You'll need to S-OFF first or you'll brick.
There's a howto on the original android development section.
Click to expand...
Click to collapse
Just flash a stock rooted Rom. Most users won't even know it's rooted. And having a custom recovery (even if they don't know they have it) can help if there is ever an issue. S-off so in the future if there's a update it won't brick the phone.
Sent from my HTC One X using xda premium

31ken31 said:
Just flash a stock rooted Rom. Most users won't even know it's rooted. And having a custom recovery (even if they don't know they have it) can help if there is ever an issue. S-off so in the future if there's a update it won't brick the phone.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I agree, except for leaving it rooted. I would leave just the bootloader unlocked and S-OFF and RUU, this way the buyer doesn't get shocked or confused if an app asks for root access, but has the option to do whatever they want to their phone if they so decide.

exad said:
I agree, except for leaving it rooted. I would leave just the bootloader unlocked and S-OFF and RUU, this way the buyer doesn't get shocked or confused if an app asks for root access, but has the option to do whatever they want to their phone if they so decide.
Click to expand...
Click to collapse
I forgot about su access prompt. That could be a shocker lol
Sent from my HTC One X using xda premium

exad said:
I would leave just the bootloader unlocked and S-OFF and RUU.
Click to expand...
Click to collapse
I agree. Couple reasons (both related to RUU). If the new user for some reason needs to recover the phone, and runs the RUU (not unheard of, HTC support will sometimes direct customers to do this), that person will either:
1) Brick the phone, if its left as SuperCID and S-on
2) If S-on (but CID is changed back), and bootloader is left unlocked, the RUU won't run. The person will have no idea why, and will likely be stuck.
S-off solves both of these potential issues. If you are at all worried about the next user. I would S-off, then run the RUU to return the phone to stock. The only thing that would be "not stock" is unlocked bootloader and S-off. But neither of these will mean anything or affect a less experienced user.

I'm going to disagree with the above.
If this person knows nothing of rooting and doesn't care, you should give them a stock phone. Being s-off is a potential security risk that should only be taken by someone who a) knows about it, and b) knows what it means. If you're selling this phone, it's arguably deceptive to give them something with a lurking vulnerability.

iElvis said:
I'm going to disagree with the above.
If this person knows nothing of rooting and doesn't care, you should give them a stock phone. Being s-off is a potential security risk that should only be taken by someone who a) knows about it, and b) knows what it means. If you're selling this phone, it's arguably deceptive to give them something with a lurking vulnerability.
Click to expand...
Click to collapse
Fair point. Switching the phone back to the AT&T CID and locking the bootloader might be the best alternative. Then run the RUU to get it back on stock recovery and ROM.
Giving/selling the phone to an unsuspecting noob with SuperCID and S-on just seems like a bad idea. Worse than S-off.

iElvis said:
I'm going to disagree with the above.
If this person knows nothing of rooting and doesn't care, you should give them a stock phone. Being s-off is a potential security risk that should only be taken by someone who a) knows about it, and b) knows what it means. If you're selling this phone, it's arguably deceptive to give them something with a lurking vulnerability.
Click to expand...
Click to collapse
I've seen bricks after RUUing, even after changing the CID back to default.. It's a toss up I guess. Typically, when I sell my phone or hacked device, I just sell it as being hacked this way people know what they are getting into. Advertising as such has never hindered my ability to sell it either.

redpoint73 said:
Fair point. Switching the phone back to the AT&T CID and locking the bootloader might be the best alternative. Then run the RUU to get it back on stock recovery and ROM.
Giving/selling the phone to an unsuspecting noob with SuperCID and S-on just seems like a bad idea. Worse than S-off.
Click to expand...
Click to collapse
I didn't mean leaving it supercid--that is obviously a risk.
exad said:
I've seen bricks after RUUing, even after changing the CID back to default.. It's a toss up I guess. Typically, when I sell my phone or hacked device, I just sell it as being hacked this way people know what they are getting into. Advertising as such has never hindered my ability to sell it either.
Click to expand...
Click to collapse
That's kind of my point. Selling it rooted is fine, just represent it for what it is. You shouldn't give a modified phone to someone who doesn't know what that even means.

The phone is going to a friend who has a Pantech Burst currently. As someone mentioned I didn't want them to get a SuperSU prompt for root access and have no idea what that means. I tried a stock rooted rom but it kept rebooting. I did factory reset/data wipe and reloaded the rom twice but still kept doing it. I thought it odd too. Cleamrom is acting just fine though.
After hard bricking a Droid DNA which I don't know if it was due to being unlocked and such I'm starting to feel rooting and custom roms isn't for me anymore. The Droid DNA was replaced and the replacement was never unlocked (and since it has most recent software it couldn't be unlocked. Don't get me wrong, I love not running stock devices. It's such a great feeling to get rid of all that carrier added bloat that I most liked.
I've actually moved on from the DNA as well. I'm on a One now from AT&T as my primary phone. And I so hate all that AT&T bloat in there. It's all disabled but still seeing it there just sends chills down my spine.
So now I am not so sure what to do about the One X now. My original thought was RUU back to factory and relock the bootloader and keep S-ON. That way if someone did look they'd only see "RELOCKED".
Makes me miss the easy days when I used a Captivate and Note 1. Those were so easy to use custom roms on.

iElvis said:
I didn't mean leaving it supercid--that is obviously a risk.
Click to expand...
Click to collapse
Your previous post didn't explicitly say anything about that, one way or another. So I was just clarifying for the benefit of the OP. I knew what you meant, but wanted to make sure the OP did, too!

[Q] Can't take off supersu and re-lock.

Yup, I know total newb question. I decided to unroot my phone a while back because honestly I knew I wasn't going to have time to mess around with the phone like I have in the past. I unrooted it and thought I did everthing right. Root checker says it's not rooted. However my phone has since messed up and broken and HTC is going to help me out under warranty and send me a refurbished one.
The phone is urooted but says it's unlocked and Supersu will not uninstall. When I turn it on using Power and volume down it says it's MODIFIED. I've since deleted everthing that helped me root the phone through the mack, all the files, etc.
Any help on how to get this back to normal? I've heard in a few places that they don't particularly care but I didn't want them to charge me once they receive the item.
Thanks for the help.

Ciresamor said:
Yup, I know total newb question. I decided to unroot my phone a while back because honestly I knew I wasn't going to have time to mess around with the phone like I have in the past. I unrooted it and thought I did everthing right. Root checker says it's not rooted. However my phone has since messed up and broken and HTC is going to help me out under warranty and send me a refurbished one.
The phone is urooted but says it's unlocked and Supersu will not uninstall. When I turn it on using Power and volume down it says it's MODIFIED. I've since deleted everthing that helped me root the phone through the mack, all the files, etc.
Any help on how to get this back to normal? I've heard in a few places that they don't particularly care but I didn't want them to charge me once they receive the item.
Thanks for the help.
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Are you s-on?

I am, I remember I used this video but it did not lock and the supersu never uninstalled.
I'm trying to use these steps but it doesn't work, even though it finds my device:
http://www.andromods.com/unroot-locking/reset-unlocked-to-locked-htc-one-m8-bootloader-status.html

Ciresamor said:
I am, I remember I used this video but it did not lock and the supersu never uninstalled.
I'm trying to use these steps but it doesn't work, even though it finds my device:
http://www.andromods.com/unroot-locking/reset-unlocked-to-locked-htc-one-m8-bootloader-status.html
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The best you can do then for now is to fastboot oem lock
And then run an s-on ruu that is the same or higher than what you have.

Will I be able to take off the supersu app at some point during this process? It will not uninstall

Ciresamor said:
Will I be able to take off the supersu app at some point during this process? It will not uninstall
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The s-on ruu will wipe that puppy out lol

Okay thanks, I'm looking for an s-on ruu for the mac right now...

Ciresamor said:
Okay thanks, I'm looking for an s-on ruu for the mac right now...
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Just do the zip method. I have them all posted in one thread.

Here:
http://forum.xda-developers.com/ver...zw-m8-master-ruu-firmware-collection-t2946473
Nice, thanks! I'm running the fast boot oem right now, I'll let you know how it goes.

Hmm, I put the zip file and it says it can't open it...

Success, I wish it didn't say relocked but it no longer says modified, it states official on the banner.

Ciresamor said:
Success, I wish it didn't say relocked but it no longer says modified, it states official on the banner.
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If the ruu wasn't lollipop and you paid for sunshine in the past you could do sunshine again and fix it

It was on lollipop and I didn't have the sunshine app.

is there any other way to fix that? What's the general consensus, will HTC void the warranty?

Ciresamor said:
is there any other way to fix that? What's the general consensus, will HTC void the warranty?
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Locked is locked. Whether relocked or locked. You cannot fix that without being s-off. If you are still on kitkat you could pay $25 via sunshine to s-off and fix it to say locked and then turn s back on.

Well I'm going to send the phone out and see what happens. Thanks for your help in this thread.