Practically dead one x - AT&T, Rogers HTC One X, Telstra One XL

So my phone has now been useless for two weeks. I can't even understand the problem. It started running ViperXL 3.2.4 and Elemental X 4.something. All with stock voltages. Then randomly, my phone wouldn't turn on. No red light would come on when charging, button combos didn't do anything. But if I left it sitting for a day it would eventually turn back on with a dead battery. I got rid of the ROM completely and went to 4.2.2 AOKP. The same exact thing happened, except worse. It seems to not respond to anything for two days now. I finally was able to get it responding enough to RUU to stock. I immediately unlocked the bootloader and then after rebooting -- dead again. So now my phone is sitting dead, waiting for it to respond so I can put it back to stock and just leave it there.
I'm stumped, I have absolutely no idea what's going wrong and I need some help. Thanks for any advice

Sounds like something is going on such as a hardware fault... Maybe a bad battery...does anything show up when you plug into the computer

Only when it starts becoming active and button combos semi work and the LED turns on when charging
Sent from my Nexus 7 using xda app-developers app

you do know overclocking will eventually kill your phone right? same as overclocking a computer.

Yes, but I have only overclocked by 200mhz. That takes the life of the CPU from 7 to 5 years. That is not what is causing this

Using the wall charger (no USB to computer) to charge, right? If so, and since its acted like this across ROMs and after RUU, I agree its sounding like a hardware failure.

This phone has some defect with power management that has plagued people to various degrees from the beginning. Other people have seen their phones die in similar fashions.
Sounds like you're ready for a warranty claim.

Related

[Q] sensation vibrates and black screen bootloop

Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
azethoth said:
Hey I have a sensation 4g. All has been well until today. I was at work and got an email. Went to check it but the screen wouldnt turn on. This has happend several times since using Viper rom, which is why I switched to energy. I pulled the battery and went to turn it back on.
Since than all I get out of it is a brief lighting of the screen followed by a boot vibration. After that the screen stays off and it "boot vibrates" at regular intervals never displaying anything. Attempts to get into the boot loader for recovery are met with the same.
If I plug a charger into it the charge indicater lights for about 15 seconds than turns off. Occasionally I can see a red light in the upper left hand corner.
I have used a htc g2 battery held against the pins as a known good battery so I have eliminated my battery as bad.
It is rooted, was running ICS Energy rom.
adb does not detect the device nor does linux or windows, but thats not too unusual since it technically doesnt turn on.
I am assuming that the thing is totally dead for whatever reason, but on the off chance someone has any ideas Im all ears, I love this phone.
Click to expand...
Click to collapse
Maybe it was a hardware failure. how many times does it vibrate? there is something called qualcomm diagnostic mode that htc phones sometimes get happens when the hboot gets corrputed/damaged. depending how many vibrations you get some people have had luck attempting to blind boot a pc58img.zip to the bootloader to flash a ruu. but since your phone isnt being recognised by the pc as anything i wouldnt hold out to much hope how many vibes do you get?
You might be in diag mode, as heavy_metal_man said.
Does QHSUSB_DLOAD come up in Device Manager?
neither windows nor linux recognize the device at all.
as far as the vibration. I call it a boot vibration, as it is the same intensity and duration of the normal boot vibrate you get on power up.
Its a single vibration of about one second. After that every about 30 seconds it vibrates again.
I did try to shove a P58IMG.zip onto the sd card but I figured that was a long shot anyway and of course nothing happened.
Just out of curiosity have you tired another battery? I know you did check it but one time I was charging my device with a perfectly good battery, it wasn't low, and my device made a weird noise like a high pitch noise then went black. I had no charging light, no life what so ever. I thought I was completely screwed thinking something fried my device. Out of desperation I put another fully charged battery in. Then my device sprang back to life and I haven't had any trouble since. I never figured out what happened. But I was so Glad it worked. So just for curiosity do try another battery. It can't hurt to try it. In my weird case it worked. Like I said earlier the weird part was my battery was good! Not dead! So it won't hurt to just try. You have nothing to lose. I do hope it helps. Good luck and best wishes!
Sent from my HTC Sensation using xda premium
sadly I have no other battery, I have a g2 battery that I can hold in as a substitute but still the same result. I will try to throw that img back on the sd card and see if I can blind install it.
Appreciate the help guys.

[Q] TF700 completely dead and unresponsive

HI guys,
So I'm posting this as a vain last resort hoping that someone has had an issue like this before (and resolved it..)
I've had a tf700 for 6 months now. Never had any major issues with it hardware-wise.
About a month ago I got tired of waiting on Asus to update the firmware (and do something about the dreaded lag) so I unlocked and started using CM10.1 nightlies. Everything was vastly sweeter!
Yesterday, tablet was around 50% charge so I plugged it in for the train ride home. 10 minutes later I went to unlock it and ...nothing..nada...zip.
I figured it had locked up so I tried a soft reset. Then i noticed there was no indicator light even though it was plugged in.
Cue an increasingly desperate sequence of trying ever reset option I could find:
Power for 10, 20, 30, 60 secs... nothing.
Power + down vol... nothing.
Power + up vol... nothing.
Pinhole Reset button... nothing.
Plugged into pc ... nothing (not detected by PC)
Checked the charger was working on the dock ... all OK there.
Tried docking the tablet .. no effect.
Tried charging through the dock ... nothing.
Tried leaving it plugged in overnight... nothing.
Basically, there is no sign of life at all (including charging indicator light).
I'm presuming I'll have to go down the RMA route but thought I'd throw it out there for opinions / suggestions.
Thanks
Orko
Ouch.
When not even the charging light comes up... I think you indeed have an RMA to call in. I'm sorry for your loss.
Today I also have the same problem.
On the train on my way to my work i read my newspaper on my tablet, put it of to go to my work, 10 minutes later when I push the power to put it on, NOTHING.
Long press, even everything listed above, nothing happens even no charging led.
I have put cleanrom on the tablet and that worked fine, no more lag much faster, nog random reboots, but now I don't have any warrenty because it is unlocked.
I am really dissapointed now, buying a new one without unlocking is really no option because the standaard TF700 is way too slow.
700 euro waisted...
http://forum.xda-developers.com/images/icons/icon9.gif
Had you both used an overclocked kernel? Which kernel was in use anyway?
MartyHulskemper said:
Had you both used an overclocked kernel? Which kernel was in use anyway?
Click to expand...
Click to collapse
Hadn't messed with the stock kernel ... think the firmware was 10.4.4.23
Had you both plugged them in to charge on the train? Could the cause be dirty power frying something in the tablet?
Sent from my SCH-I535 using Tapatalk 2 Beta-5
carteje said:
Had you both plugged them in to charge on the train? Could the cause be dirty power frying something in the tablet?
Sent from my SCH-I535 using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Mine was in my office..... Plugged in to a surge protector for good measure.
I see some painful (and expensive) RMA action in my future
This just happened to me as well. I plugged it in last night, and when I went to use it today... nothing. Completely unresponsive, no charging light indicator or anything. Though mine was completely stock, still locked and un-rooted.
Funny that earlier this morning, I had a crack;ing sound from my unit as well, and it acted up afterward. I ascribed it to fooling around with H's kernel too enthusiastically -- I sincere hope we haven't gotten an epidemic of fried Infinities on our hands. The digital equivalent of the zombie apocalypse. :S
Wow another user pm'ed me yesterday with the exact same issue. Unit just died. No power to boot.
How can 4 people all suffer the same problem in one day???? :silly:
sbdags said:
Wow another user pm'ed me yesterday with the exact same issue. Unit just died. No power to boot.
How can 4 people all suffer the same problem in one day???? :silly:
Click to expand...
Click to collapse
Mine went into a bootloop. I struggled to get out of it, because most of my files reside on the microSD and not on internal storage (some older files and backups live there). I was on data2sd initally, but decided to flash normally to determine the problem (suspecting a damaged partition on the microSD) -- the moment I removed the microSD card, the unit would boot fine, but after inserting it again, bootloop. I only saw the very first ASUS logo, before the revolving circle comes up, for just a few seconds, and reboot -- rinsed and repeated that sequence a few times while I was recovering my jaw from the floor. Whenever I flashed the data2sd mod for CROMI, I was screwed, obviously. I have flashed over a dozen times -- one of the definitions of clinical insanity is repeating behaviour while expecting a different outcome every time. You go figure. Fortunately, it was only temporary (at least, I'd like to think so, thank you!).
In the end, I ended up keeping a normal and perfectly functional install, for I still had the 2.5h commute to home from the night shift -- yes, this was towards the end of a night shift :S -- so I could at least read for a bit.
After fomatting everything yet again -- including giving the microSD a digital meltdown with gParted -- I finally got it working again, although I lost nearly all new data since the last backup. Those were mostly pictures from Reddit (earthp*rn, anyone?) and some TED talks, so while extremely annoying, it's not like I have lost pictures of my children or something...
Whew... It sure was an exciting day. Off to sleep now. G'night, people!
wtf? that is strange indeed. I thought it was just a bad power source but the surge protector post threw me off. that sucks, if there is a digital ghost running around which I wouldnt doubt, better keep your tabs protected. I also have heard my tablet crack and pop a coulpe of times since havig flashed multiple roms and kernels on it but nothing with the on mechanism breaking. maybe try going to one of those electronic fixer upper places nd see if they can open it up and see what components got fried
*Caution with the overclocking to everyone that's trying it.
Download and install an app that keeps an eye on processor temps.
My tablet runs hot OC'ed so I got in the habit of watching out for extremes.
Wel,
My kernel is TF700: Clemsyn 1.5 - 1.8ghz 650GPU Kernel and I use it always on 1.5ghz.
when It happened it was not connected to a charger, I just put it of on the train and tried to put it on 10 minutes later.
I don't do anything special with my tablet, just reading pdf, newspaper, foto's mail and facebook.
I always put it in a pretective sleeve, I always handle it with care.
And now just SUDDEN DEATH the only way I can call it, because I did not do anything special.
I would like to remove the battery, I kinow for smartphones when nothing happens then a removal of the battery helps. But can't do that here.
:crying:
Is there no way you can make the battery empty so it will do a reset ?
where can you find the serial number on the tablet
Zuran said:
where can you find the serial number on the tablet
Click to expand...
Click to collapse
On the sticker near the charging port that says "S/N:".
TF700 dead
I have the same problem. My infinity is unlocked so the warranty is void. One day it just turned off. It will not charge. No charge light. I've tried everything listed here but nothing. I tried a new charge cable, nothing. I even replaced the battery, still nothing. Disappointing for sure. I guess I'll keep it around until someone finds a cure. I'm gonna have to replace it, but definitely not anything else Asus.
My Infinity died too. After unlocking and rooting, I flashed the cleanrom with the 1,8ghz kernel. Everything was fine when I booted for the first time. Used the balanced profile to start with, but since the device felt very laggy and slow, I tried the normal profile. Didn't help, so I tried rebooting it with the new reboot menu I got on the powerbutton. Then the Infinity died. No charging light, no nothing. I ran it for about 10 min on the balanced, and like 5 min on the normal profile.
Mine died with about 30% battery. I clicked a notification and it went black. No charging light. No USB sound from PC when connected. No vibrate. Nothing. Was about 4 days from bestbuy return window closing. Returned no problem.
It was rooted and running stock kernal and had only been on for a few minutes.
Sent from my HTC PH39100 using xda app-developers app
It seems it is happening to people who run the overclocked kernal. So I will probably stay away from all oc kernals over reading this thread because I once had it on my tf700 but will never again. Sorry you guys lost your tablets
Sent from my ASUS Transformer Pad TF700T Infinity using Tapatalk HD
Rom: CleanRom 3.4.4

Phone "just stopped working"?

Well... HTC One X running 3.2.7 > OTA update to 3.2.8... S-On, factory unlocked.
Has been running fine for 2 months or so now I believe. Today battery went to 0. Which has happened once or twice before. Plugged it in and the orange notification light was flashing (charging, but not usable yet). After an hour or so I held the power button to turn it on and the orange flashing light turned off. And now the phone won't turn on at all. Have still had it plugged in and try to turn on, hold bottom/both volume buttons while holding power... Hold power for 30+ seconds so as to allow it to completely force shutdown... and nothing. No orange flashing light, no screen on, no vibrate, nothing. When plugged in to my PC and I hold the power button for 10 sec it makes the "driver not found" sound. I have HTC USB drivers.
What the f*** happened?
Edit : After unplugging, the orange light now goes, off, on, off, on off (on for 1 second, off for 1 second).... forever.
Going to leave it charging overnight. **** better not be ****ing dead because it's off contract and I don't have the ****ing money to replace a phone because hitting 0% battery caused ****ing death.
Sounds like you're talking about the international one X. Wrong forum partner.
Sent from my One X using xda app-developers app
exad said:
Sounds like you're talking about the international one X. Wrong forum partner.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
What? Viper 3.2.8 is for the evita.
If it won't come on you may have been hit with the bug that quite a few others have experienced here where the phone bricks when the battery goes completely dead. If it's still under warranty I would suggest sending it back to HTC and they will probably give you a new phone. Or send it to mobile tech videos and they'll jtag it for about $60.
Sent from Xparent Red using my Venomized Evita
Oh lol I didnt see him mention viper. My bad
Sent from my Sony Tablet S using xda app-developers app
imranh101 said:
better not be ****ing dead because it's off contract
Click to expand...
Click to collapse
Doesn't matter. It's still under warranty. The phone isn't old enough to be out of warranty yet, it's release date was barely 1 year ago. I'm pretty sure the warranty is 2 years. They also can't void your warranty for running a custom ROM either, unless they can prove the ROM cause the failure which it doesn't sound like it did in your case. I'm pretty sure that holds true in the U.K., and definitely the U.S. The Magnuson Moss act is a powerful tool.
There aren't too many things (software wise) you can do to break this phone to the point where you need HTC to fix it. I, unfortunately, just did one of them to my phone. I'm praying repair is as nice as the support people. They were all awesome, although they wouldn't quote me a repair price even though I told them exactly what was wrong with it and how I broke it.
This is a known bug and has happened to bone stock phones. If you can't revive it, you should get a warranty replacement.
RainWind said:
Doesn't matter. It's still under warranty. The phone isn't old enough to be out of warranty yet, it's release date was barely 1 year ago. I'm pretty sure the warranty is 2 years.
Click to expand...
Click to collapse
Warranty is 1 year. But you are correct, unless the OP bought his right after release, it would be barely over a year old. Any more recent than that, and he is still good.
Keep the phone on the wall charger (not charging over computer's USB port) overnight, and see if that helps. This usually does the trick with the random power drops some of us have seen on this device.
After leaving it charging all night it turns on. However it constantly either freezes and reboots at the splashscreen or just shows the HTC white screen for minutes on end. Got it to boot in to recovery and did factory reset. Got it to boot up and during set up after choosing my WiFi and inputting password then hitting next it rebooted again.
Now what?
imranh101 said:
After leaving it charging all night it turns on. However it constantly either freezes and reboots at the splashscreen or just shows the HTC white screen for minutes on end. Got it to boot in to recovery and did factory reset. Got it to boot up and during set up after choosing my WiFi and inputting password then hitting next it rebooted again.
Now what?
Click to expand...
Click to collapse
Try upping the voltage on the CPU using Kernel tuner, the CPU might have been a tad bit fried and needs a little more juice to run
-Sugardaddy
Arrow44 said:
Try upping the voltage on the CPU using Kernel tuner, the CPU might have been a tad bit fried and needs a little more juice to run
-Sugardaddy
Click to expand...
Click to collapse
Phone won't even turn on. This poses 2 problems.
1. I can't flash kernel or change voltages or anything.
2. Since the sticker fell off the back of my phone, I can't retrieve my IMEI number. Now what the hell do I do?
imranh101 said:
Phone won't even turn on. This poses 2 problems.
1. I can't flash kernel or change voltages or anything.
2. Since the sticker fell off the back of my phone, I can't retrieve my IMEI number. Now what the hell do I do?
Click to expand...
Click to collapse
Pray
Was able to get my IMEI by going to the site where I bought my unlock code and logging in and checking purchases. Will this be enough for the repair people or will they need the sticker on the back to verify something? I emailed HTC and am awaiting response.
Okay latest update. I called HTC and for some stupid reason said I bought the phone used and they said they cant repair it then. I'll call back tomorrow and NOT tell them that.
In the mean time. I actually plugged it in and it turned on. First time got to HTC whitescreen then shut off. Second time got to the Viper XL splashscreen and then shut off.
Any chance this is still fixable?
I'm having the same issue. Left my phone unplugged when I went to bed last night, it had around 60% left. Woke this morning to find it completely dead and no light when I plug it in to indicate charging. Luckily I just got this in Nov or Dec so I should be able to get it replaced.

Help - One X will not stay on

Right guys,
I was just updating some apps on my One X, left it to its business and came back and it had turned off, so turned it on and it seems to load to the lock screen and then the screen goes blank and the phone turns off.
I have had it on charge (mains), tried the recovery, that doesn't help and I have tried a factory reset (when you hold the power and volume button) that doesn't work either.
Every time, just about gets to the lock screen freezes, goes blank and turns off.
It is totally stock software and hardware.
Locked to EE (Orange) network in the UK
Any help please?
Mike
More information please. Is the phone stock or modified?
Sent from my Evita.
timmaaa said:
More information please. Is the phone stock or modified?
Sent from my Evita.
Click to expand...
Click to collapse
Sorry, it is totally stock, not rooted or anything like that.
Just edited my first post too, sorry I was in a rush when I wrote it.
More info:
I have noticed that sometimes the little LED flashes red then green then pauses and repeats. I have seen this is an overheating problem?! The phone feels cool/warm to the touch, I know when playing the odd game the back of the phone gets really warm and it's no where near as warm as it can get.
More info:
Had it on charge overnight from the mains and it doesn't appear to have taken any charge, when it loads the lock screen it will show the battery level and when I press the power & volume buttons it tell me the battery level is too low.
Thanks again!
Mike
I've been having the same kinds of problems for months now.
I only use my OneXL for app testing fortunately, if I needed it as a normal phone I'd have given up and bought something new.
It often reboots after an hour or 2, even if it's doing "nothing", not even running any app after a restart.
Maybe it's overheating or something, but it seems more random to me. I was going to say that smacking it a bit doesn't cause any problem, but I just tried it now and it died. So maybe a PCB is cracked or there's some cold solder joints.
And yeah, the phone acts like the battery is dead. Again tonight I tried to boot it several times before it started up OK. It can end up dead but "powered" so I have to remove USB plug and hold power down 10-20 seconds to boot again.
I dunno, to me the phone is just broken, in effect.
I have had this same problem in the past with mine. Try disassembling it and pulling the battery.. then reassemble and see if that works, or could be a faulty power button
Sent from my HTC One X using xda app-developers app
Hmm.
I just updated with the latest RUU for the HBoot or whatever, and it looks like the reboots may have stopped !
Crosses fingers for luck...

Pixel (rooted) won't turn on or respond

I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
alienjon said:
I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
Click to expand...
Click to collapse
Sent from my Nexus 6 using Tapatalk
Maybe, but I got it brand new from Google a bit over a year ago (06/2017), making me generally hope it isn't something related to 'natural causes'. I think what bothers me the most about this is that I don't know what went wrong and can't think of anyway to check. Plugging it into a wall plug to charge doesn't do anything and when I plug it into the computer my computer doesn't see that anything is plugged in (as I have installed upgrades via my computer, it definitely has the right drivers and everything to see it...).
The slightly paranoid side of me recalls back a few days ago to an article I was reading about malicious apps using phones to mine cryptocurrency, sometimes leading to those phones wearing down enough that they could even brick. Logically I'm almost positive this isn't happening for two reasons. The first being that I haven't installed anything for about a week (and the phone was working fine until this morning) and secondly because I had an app that monitored my network traffic and there wasn't nearly the throughput I'd expect for that kind of processing. Still, I can't think of what else might have happened...
sdnative1 said:
If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.
post-mortem said:
You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.
Click to expand...
Click to collapse
Thanks for the freezer suggestion (I recall that trick for old hard drives, but never used it myself). How long you thinking for that to do anything? I tried about 10 minutes and didn't see any difference (not sure if I should be doing something closer to an hour or more?) I did Google support (online chat) and ubreakifix was one of two other options they suggested. It looks like they're a little bit of a drive for me, but I'll see if I can't stop by in the next couple of weeks. My old Galaxy S5 will have to do in the meantime (which is slow with poor reception at this point, but it functions as a phone, so I've got that going for me
I'll try to update if/when I get details from the repair guys.
If the freezer trick did anything, it would likely be temporary (possibly enough time to get data off of it). It would really just confirm a hardware failure, which at this point is my working hypothesis.
One day my pixel randomly shut down, unresponsive, holding power button did nothing, same when I tried to plug it to a pc or when plugged in.
It restarted when i pressed power + vol- (fastboot mode) for about 40secs - I know, it's a lot, never knew what happened.
Then it just worked normally

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