[Q] Is this a warranteed screen defect?? - Asus Transformer TF700

Looking at the Asus Warranty, they list the number of bright/dark spots in total or in an area. But my issue is I can still see the spot in the screen with the display off. You can see in the pics below the spot with the screen on and with the screen off and I guarantee you that is not on the surface. I've wiped the screen and looked at it very, very closely - it's below the surface.
It seems to me it's not the LCD, but the glass where the issue is. So, I have two questions: 1) Anyone seen this before? and 2) Is this a warranteed screen defect?
View attachment 1773198
View attachment 1773199

Sorry for the extra post - 2013 beta wasn't showing the pics

doncaruana said:
Looking at the Asus Warranty, they list the number of bright/dark spots in total or in an area. But my issue is I can still see the spot in the screen with the display off. You can see in the pics below the spot with the screen on and with the screen off and I guarantee you that is not on the surface. I've wiped the screen and looked at it very, very closely - it's below the surface.
It seems to me it's not the LCD, but the glass where the issue is. So, I have two questions: 1) Anyone seen this before? and 2) Is this a warranteed screen defect?
Click to expand...
Click to collapse
Two answers. of which only the first carries any weight :
1) No.
2) Probably yes, but you'll have to take the risk of turning it in to know for sure.

Related

Problems with TP Screen

Hi guys,
About 3 weeks ago I noticed that in certain light, I could see a grid of dots, starting from 5mm from each side of the screen. These dots were arranged in some a regular pattern, so I assummed it was screen sensors, that I had not see before.
However last week, I noticed this same area was now becoming strangely colored. Its difficult to explain, but viewing the screen at an angle or in certain light, that area of the screen looks like the screens plama is leaking. Its similar to if you put a drop of clear oil between the screen protector and the screen itself. This is definatly occuring on the internal part of the screen. So im going to call up HTC this week, and if they request me to send it back, do I need to un-hard-spl the phone? If so how do I do this?
Thanks
I had similar issue with my old Himalaya in the past. It seems like an oil spot between surfaces under specific angle. Now I have another problem with screen on my Rafi-Some blue 'clouds' visible all the time after accident with my car(I lost my phone with case on the parking place and someone-maybe me also drove very closely around it,so the device is just a little bit damaged,but not so much).
I have same problem on my Touch Pro, but my seller say to me this fabrication problem...not important problem...but its very distrubity
hellios said:
Hi guys,
About 3 weeks ago I noticed that in certain light, I could see a grid of dots, starting from 5mm from each side of the screen. These dots were arranged in some a regular pattern, so I assummed it was screen sensors, that I had not see before.
However last week, I noticed this same area was now becoming strangely colored. Its difficult to explain, but viewing the screen at an angle or in certain light, that area of the screen looks like the screens plama is leaking. Its similar to if you put a drop of clear oil between the screen protector and the screen itself. This is definatly occuring on the internal part of the screen. So im going to call up HTC this week, and if they request me to send it back, do I need to un-hard-spl the phone? If so how do I do this?
Thanks
Click to expand...
Click to collapse
I faced this problem in Touch dual before, and the screen was replaced in warranty.
now i've the same in my TP, but this time it clearly decreased the touch screen sensitivity...
i'd say go for replacement.
I encountered the newton's ring problem-term given to me by a HTC staff. I got the handset from O2 but they seemed clueless about this. The problem is that it disappears and then re-appears randomly. Third time I have seen it. I have also encountered the 'oil spill' effect under specific lighting. I can't see it anymore though.
Will drop into an O2 shop asap.
http://forum.xda-developers.com/showthread.php?t=447891
my Fuze has this oil spill effect too.. going to try to put it in a bag of desiccant overnight to see if its just moisture

[Q] Screen defect? Light strip along top of screen, not light bleed.

I only recently noticed that a strip along the top of my screen is lighter than the rest of the screen. This is different than the screen bleed, which is gradual and you see really at only extreme viewing angles. This lightness is even and follows along several rows of pixels.
Here are some pictures I took: http://imgur.com/a/P9G0a
I should note that I am using Franco Kernel, but I don't see why that would result in this kind of strip.
Is this a screen defect? What would cause this?
Thanks!
I have the same issue. It doesn't bother me too much though, and I'm not sure if its an LCD thing (my previous screen was an AMOLED)
Sent from my Nexus 5 using Tapatalk
jmichaeleugenio said:
I only recently noticed that a strip along the top of my screen is lighter than the rest of the screen. This is different than the screen bleed, which is gradual and you see really at only extreme viewing angles. This lightness is even and follows along several rows of pixels.
Here are some pictures I took: http://imgur.com/a/P9G0a
I should note that I am using Franco Kernel, but I don't see why that would result in this kind of strip.
Is this a screen defect? What would cause this?
Thanks!
Click to expand...
Click to collapse
I have the same issue. I'm not sure if it was like that from the beginning or just happened gradually.
Did you end up exchanging it or keeping it?
mines the same the whole way round the phone
meangreenie said:
mines the same the whole way round the phone
Click to expand...
Click to collapse
What do you mean?
You have a light strip on all four sides?

Screen coating is coming off?

Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal user and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
ksuuk said:
Noticed that from the place where my thumb usually makes up/down scroll is strange area, and even I clean the screen, this area is still there. See Yourself - I made a picture, clean screen, water steam (breath), and this middle area is the problem. My thumb is normal, I'm a normal usre and I had newer such problem with any phone.
Is the Gorilla Glass really so bad or is it coated with some stuff which is just coming off?
Click to expand...
Click to collapse
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
abhirulz94 said:
woow thats something new..and AFAIK gorilla glass has no coating. what so ever
Do you have some kind scree guard or something?
Click to expand...
Click to collapse
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
ksuuk said:
No, I have not used any kind of screen cover, but seems that Moto G screen is covered with the the water-resistance coating and this is failing off - it's clearly visible when cleaning the screen with some liquid, only this area stays wet.
But I don't think this is normal behavior. I can't imagine what the power users screen is now or will be later. I contacted with the Amazon ( I have one dead pixel too), let's see what they say.
Click to expand...
Click to collapse
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
abhirulz94 said:
If it contains a dead pixel better get a replacement, all the best for that.
BTW water repellent coating is done on the internals of the device.
Click to expand...
Click to collapse
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
ksuuk said:
I know about internal coating. But as You see, the screen is also coated. I have the proof.
I made a test, sprayed water to the screen, and as You see, the damaged area stays wet, while the rest rejects it.
The question is - do I have faulty screen or this will happen to everyone sooner or later?
Click to expand...
Click to collapse
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
abhirulz94 said:
well you are the first one to report something like this and i agree with you because this might happen with others also sooner or later. Its very much possible that your screen is faulty since you mentioned its new (maybe the screen had tiny dust particle before the coating took place) many members are using the phone without any screen-guard but none have mentioned anything like this..A lot of member have got dead pixels on their screens and got them replaced.
I'm using a screen guard since the screen will get scratched over the time.
Click to expand...
Click to collapse
Well, Amazon just replied and they will replace it with the new one, so I have to wait for the new one and later send the old one back. Let's hope that this one's screen ( I still don't like to add the screen protector, as it's kind of ugly) will last longer.
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
mr_nooby said:
If you apply the screen protector carefully, you won't even know it's on! It's your choice tough but what you reported is pretty worrying. That area of the screen seems too big tough for it to be a thumb, (you touch with just the tip of the thumb) do it was probably already a little damaged when you got it and with the time it got bigger and bigger. Or maybe you scratched your screen somehow?
Sent from my XT1032 using xda app-developers app
Click to expand...
Click to collapse
I'm 100% sure that I haven't scratched the screen purposely, juts normal, id even say careful using. And if I clean the screen, it's bright and like a new, impossible to detect any damages, also this problematic area is clean and shiny. But when I touch it or spray water etc, it's clearly visible. So choices are:
1) Add screen protector (let someone do it, once I added it to iPhone and the result was terrible).
2) Polish the whole screen, so that this coating is removed.
3) Replace.
4) Ignore.
blockbusta said:
the is an oliophobic coating on the screen of the moto g (part of the gorilla glas). this is also the reason why you generally get less fingerprints on the display than on a screen protector and why it's much easier to clean the display than the scren protector
Click to expand...
Click to collapse
Yes, You are right, it's anti-fingerprint oleophobic coating and be warned, seems it's just won't last.

[Q] Strange vertical lines on screen

So hey guys.
I bought myself a refurbished Nexus 5 off of AliExpress. I love everything about the phone except what seems to be something odd with the screen. Mostly works fine, but quite often grey and white vertical stripes appear down the screen (as you can see in the attached photos) They seem to appear when I swipe in the same place a lot and will disappear after a minute or two, or sometimes if I swipe the other way. Almost like a smudge or a smear but with what looks like the light from the screen. It's very noticeable on white and grey backgrounds.
I just wanted to know if this is a normal thing for this type of LCD screen or whether you think I should contact Ali regarding them sending a new one? I could probably live with it if it's a normal thing, but it's annoying and noticeable enough for me to have posted on here.
Thanks in advance for any answers I get.
Kimifa said:
So hey guys.
I bought myself a refurbished Nexus 5 off of AliExpress. I love everything about the phone except what seems to be something odd with the screen. Mostly works fine, but quite often grey and white vertical stripes appear down the screen (as you can see in the attached photos) They seem to appear when I swipe in the same place a lot and will disappear after a minute or two, or sometimes if I swipe the other way. Almost like a smudge or a smear but with what looks like the light from the screen. It's very noticeable on white and grey backgrounds.
I just wanted to know if this is a normal thing for this type of LCD screen or whether you think I should contact Ali regarding them sending a new one? I could probably live with it if it's a normal thing, but it's annoying and noticeable enough for me to have posted on here.
Thanks in advance for any answers I get.
Click to expand...
Click to collapse
You gave us very hard job to do. I don't want to put you in a bad mood, but I don't see that stripes on mine.
Regards, Zagor
I don't think there's much you can do unless you open the phone and ensure the connections for the screen are firmly in place.
Water damage?
dkconor said:
I don't think there's much you can do unless you open the phone and ensure the connections for the screen are firmly in place.
Click to expand...
Click to collapse
Okay thanks, might have to try that.
dicecuber said:
Water damage?
Click to expand...
Click to collapse
I did wonder but it did it straight out of the box, so I assume it wasn't that.
Kimifa said:
I did wonder but it did it straight out of the box, so I assume it wasn't that.
Click to expand...
Click to collapse
Is it possible that the package could've gotten wet during delivery?

Strangest screen problem I've ever seen. Would this be a broken displayor broken GPU?

Hi all
My moto Maxx has gone through a lot, but the strangest problem yet started yesterday.
As you can see on the attached video, half of the screen is constantly scrolling. This happens in fastboot and recovery mode as well, so I'm pretty sure it's a hardware problem.
The digitizer still works perfectly, and registers touch where the icon or button should be positioned on the screen. The moving screen also does show everything correctly, just in this crazy scrolling way.
I'm not very hopeful in fixing it, but was wondering if anyone has ever seen this, and if you guys think this is a broken display(and any way to test this?) or a broken GPU. If it is in fact the display, I might consider replacing it.
Some background on all the terrible things I did to this phone:
- Dropped it and cracked screen in September.
- Replaced the glass myself, slightly burned display when removing glass without any consequences (just a tiny mark on the top right, the side that actually still works).
- Dropped again, broke glass again, never bothered to fix it, some small pieces are missing so dust, sweat,.. could've gotten int.
Video:
Most likely the display being broken.
Even when my tempered glass protector is missing chunks the screen starts to funk up. Only worse being the real screen especially the digitizer.
You might be right pjd, or at least screen related.
I opened it up yesterday evening, and I think it might be the cable connecting the screen. Depending on how I positioned the screen and thus the angle at which the cable was bent, it was fixed, the same, or just completely black.
The only thing I have to try to find out now is if it's the kabel, or the connector on the motherboard. Any suggestions on how I could test that are welcome!

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