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My friend asked me to have a go at fixing his Desire S...
I'm in Australia, it's a Telstra branded HTC Desire S.
The details of the phone are (from bootloader screen):
SAGA PVT SHIP S-ON RL
HBOOT - 0.98.0002
RADIO - 3805.04.02.01_M
eMMC - boot
What happens is I turn the phone on, and it gets stuck at the Telstra splashscreen. It stays on this screen until the battery goes flat.
I've tried accessing the phone through adb, but adb can't find the phone. I think this is because USB debugging is not enabled, but I can't get the phone to turn on to enable it
I've also downloaded this RUU:
RUU_Saga_Telstra_WWE_1.36.841.3_Radio_20.28d.30.0805U_3805.04.02.01_M_release_184558_signed
When I run the RUU, it is unable to connect to the phone (even though the phone is connected to the computer, and I can see the phone in the device manager).
Any suggestions are welcome
Do you have any idea what caused this?
Looks like you may still be stock?
which means you're at least covered by warranty
Swyped from my Desire S using XDA Premium
@themalenurse
FIRST try a factory reset. Boot into hboot, go to recovery, once in recovery go vol up + power to get the menu then try wipe cache partition if that fails(doesn't help) then do a factory reset.
As for the RUU route...
Boot your phone into fastboot *get into hboot, then press the power button after 30s) and then run the RUU again from the PC.
If that fails....... Extract the rom.zip from the RUU, rename it to PG88IMG.zip, place on SDcard root, then boot your phone into hboot and follow the screen.
@ben_pyett:
I don't know what caused this.
I'd say that it's highly likely that the phone is still stock, however, my friend bought the phone privately over the internet, so couldn't be 100% certain. Due to this, the phone is no longer under warranty, because my friend doesn't know where the phone was purchased originally.
@foX2delta:
I tried to do the wipe cache partition and the factory reset, and I could get neither of them to work.
I also tried the RUU route, and the RUU program still didn't connect to the phone.
So I'm at the final step that you suggested, but I don't know what you mean by extracting the ROM.zip from the RUU, as the RUU is an exe. Can you please explain that?
Also, once I am able to do that, how do I place the the PG88IMG.zip onto the SDcard root? I ask this because my computer doesn't recognise the phone as a removable disk.
So, to clarify, I should rename RUU_Saga_Telstra_WWE_1.36.841.3_Radio_20.28d.30.0805U_3805.04.02.01_M_release_184558_signed.zip to PG88IMG.zip?
Then I put PG88IMG.zip on the SD card and then boot the phone into hboot?
If I am incorrect, please provide clear instructions
I'm new to doing this stuff on the Desire S, my own phone is a Samsung Galaxy S (which I find much easier to do things with).
I've successfully extracted ROM.zip from the RUU and have renamed it to PG88IMG.zip.
I've put the PG88IMG.zip on a SD card, and loaded into hboot on the Desire S.
The phone goes through it's checking, and I press the volume up key to start the update.
The phone then freezes (See attached pic)...
How long should the update process take?
If the phone is frozen, any suggestions/options?
A good place to start is ensuring you have the appropriate drivers installed on your system. Do you have HTC Sync? Or the Android SDK? We'll take it from there ...
@Saipro:
I have installed the drivers that are linked to from this page:
unrevoked[dot]com/rootwiki/doku.php/public/revolutionary
Sorry I had to put the link like that because I'm not yet allowed to put links in my posts.
themalenurse said:
If the phone is frozen, any suggestions/options?
Click to expand...
Click to collapse
Are you sure you pressed VolUp?
As I remember, it must be something like "Updating in progress, please wait".
Sry for my bad English
Hi. This is the first time I've tried to install custom rom's on my phone so bear with me. I followed a post (since I can't post links yet just google: CyanogenMod 9 (CM9) for HTC One X is Here. It's the first link) detailing how to install CM9 on the OneX. Everything worked up until step 16 where you have to boot into recovery mode. When I select recovery mode from the bootloader, the phone just tries to restart and gets stuck at the HTC loading screen with a message underneath saying that this ROM is not official etc.
Is there an easy way to try and fix this and make it work properly? I've tried erasing the fastboot cache and that didn't make a difference. At this point I don't really care if I have to erase everything and just go back to what I had before. The phone doesn't show up as a drive on the PC when I plug it in.
Any help would be great!
SOLUTION: Ok this is what I did to get it working again. My phone is on Rogers so I had to download this RUU and then follow these steps to flash the RUU onto the phone. Pretty simple actually.
Well, I can tell you that the ROM you were trying to flash was not for the S4 variant of the HTC One X, the ROM you saw was for the international Tegra 3 chip which is VERY different. I would attempt to flash an RUU from the At&T HOX thread if that is possible. Sorry if I can't be of any more help, that's all I've got.
I just had this exact same problem on mine. Well I didn't try to install a full rom, but accidently tried to apply the mod where you remove the menu bar and remap the keys that was for the HTC One X (Internation/Tegra3) to my HTC One X (AT&T) and what happened was it would freeze at the HTC One Beats Audio screen and not do anything. Tried going to Recovery as well and nothing. So I thought. What I had to do was unplug my phone from USB, hold down power for about 7 seconds until screen goes black, immediately after screen goes black, release power button and start to hold down volume down button, this should get you to the Recovery menu. From here what you will need to do is go into FlashBoot, and then from ur PC (or mac... hopefully PC though) you need to relock your BootLoader, and get stock recovery (if you changed it). After this reboot and then go back into Recovery, FastBoot, and connect to PC. Now download the AT&T RUU (i used the newest, 1.85) and run through those steps. After this is finished phone should boot fine and your expensive device is saved.
Oh by the way, I'm an evolving Noob. Just started to do anything ...interesting... with my phone today, crap went down, and using these steps I was able to fix it, so if I am off on some of my steps or unclear, just comment please and I'll try and correct myself or giver farther details on what I did.
-Good Luck
Thanks for the replies but I think my situation is further complicated by the fact that my phone is a Rogers phone. I know the RUU is 1.73.631.1 but I don't know if a stock recovery is available for Rogers yet. It sounds like all I have to do is find the correct RUU and flash it to the phone.
TrueLandon, you said after you held the power button down for 7 seconds you could put the phone into recovery mode. Would that be the same thing as the bootloader menu (where you can select fastboot, factory reset etc)?
achoj said:
Thanks for the replies but I think my situation is further complicated by the fact that my phone is a Rogers phone. I know the RUU is 1.73.631.1 but I don't know if a stock recovery is available for Rogers yet. It sounds like all I have to do is find the correct RUU and flash it to the phone.
TrueLandon, you said after you held the power button down for 7 seconds you could put the phone into recovery mode. Would that be the same thing as the bootloader menu (where you can select fastboot, factory reset etc)?
Click to expand...
Click to collapse
Yes, sorry if I were unclear, still trying to learn the lingo and technical terms , and yea, that's what you would need then is the RUU for Rogers, but I think the other steps should work for you.
I'll PM you a link to 1.73 RUU for Rogers
achoj said:
Hi. This is the first time I've tried to install custom rom's on my phone so bear with me. I followed a post (since I can't post links yet just google: CyanogenMod 9 (CM9) for HTC One X is Here. It's the first link) detailing how to install CM9 on the OneX. Everything worked up until step 16 where you have to boot into recovery mode. When I select recovery mode from the bootloader, the phone just tries to restart and gets stuck at the HTC loading screen with a message underneath saying that this ROM is not official etc.
Is there an easy way to try and fix this and make it work properly? I've tried erasing the fastboot cache and that didn't make a difference. At this point I don't really care if I have to erase everything and just go back to what I had before. The phone doesn't show up as a drive on the PC when I plug it in.
Any help would be great!
EDIT: Is it even possible to do a factory reset at this point?
Click to expand...
Click to collapse
The facepalm is significant and this makes me wish HTC forced carriers to label the S4 One X as the One XL.
If your bootloader was unlocked, lock the bootloader and run the RUU from fastboot.
Thanks for the replies guys. Truelandon sent me the RUU that I need for my phone but there's no .exe file in it. I was just wondering if I can somehow use these files and flash my phone with this RUU. Most of the files that I ended up downloading are disk image files.
Addition to the issue
I flashed a cm9 rom on my hox (international version). Its working fine but the only issue is that i want to install black and cyan theme to it and when i try to flash it and the moment i hit recovery in boot loader my phone restarts and comes back normal.so i can't enter cwm to flash the theme.
manmeets said:
I flashed a cm9 rom on my hox (international version). Its working fine but the only issue is that i want to install black and cyan theme to it and when i try to flash it and the moment i hit recovery in boot loader my phone restarts and comes back normal.so i can't enter cwm to flash the theme.
Click to expand...
Click to collapse
Wrong forum you have the international one x the is the one xl forum so we can't really help your phone has completely different partitions.
The only thing I would suggest is to reflash your cwm and see if it helps.
Sent from my HTC One XL using Forum Runner
Hello. i am new here , it has been 2 days while i'am searching forums and the net so i decided to ask u guys who have experience in this field.
i have acquired a htc sensation XL (h boot 1.28.0006 - S on ) i have on it the ICS 4.0.3 i have unlocked the boot loader by using HTCDEV .
My first objective was to ROOT the phone , i downloaded all the programes ( htc sync SDK , drivers , ) and tried allot of programs like the DOOM ROOT v2 , v4 but didnt work for me so after a bit of research i found another programe for my version with 3 step of rebooting anyway it didnt work
after all that i found a program : HTC quick root 1.13 that can root the device even if it is s on so i tried to root with the prog he took me into a green screen with the logo of the phone is it the recovery ? after that i see my phone in a logo with a red triangle /\! with an exclamation marque. so i waited after that i took of the battery and turn on again it boots gr8 but trying a second time with the programe it says the frimware has been already patched and cant continue to root .
So i was thinking how can i fix my Recovery and turn off the S ( Soff ) like that i use the second option of the prograne to root any idea guys ?
thank you for helping me
recovery
d-toxonspeed said:
Hello. i am new here , it has been 2 days while i'am searching forums and the net so i decided to ask u guys who have experience in this field.
i have acquired a htc sensation XL (h boot 1.28.0006 - S on ) i have on it the ICS 4.0.3 i have unlocked the boot loader by using HTCDEV .
My first objective was to ROOT the phone , i downloaded all the programes ( htc sync SDK , drivers , ) and tried allot of programs like the DOOM ROOT v2 , v4 but didnt work for me so after a bit of research i found another programe for my version with 3 step of rebooting anyway it didnt work
after all that i found a program : HTC quick root 1.13 that can root the device even if it is s on so i tried to root with the prog he took me into a green screen with the logo of the phone is it the recovery ? after that i see my phone in a logo with a red triangle /\! with an exclamation marque. so i waited after that i took of the battery and turn on again it boots gr8 but trying a second time with the programe it says the frimware has been already patched and cant continue to root .
So i was thinking how can i fix my Recovery and turn off the S ( Soff ) like that i use the second option of the prograne to root any idea guys ?
thank you for helping me
Click to expand...
Click to collapse
Hello,
You should know that what you're doing is risky and I can't take any responsibility if anything you try goes wrong.
The easiest way to root a phone is by installing a Custom ROM. If you don't
Since you have already unlocked the boot loader, it is now time to install a new recovery.
I use CWM (Can't post URL, but google Clockworkmod recovery. It was the second hit when I tried). Download the recovery image for the phone and flash it by:
Turn phone off
Turn phone on whilst holding the 'vol down' button
You are now in fastboot. When plugging in a USB cable to your computer, the phone should say 'fastboot USB'
On your PC, open a terminal and execute adb flash recovery <recoveryimgfilename>. You indicated that you already have installed the SDK, so adb should be on your system, but you might have to change to the right directory
Choose 'recovery' on the phone. Selecting this can be done using the vol up/vol down and power buttons
If you can see the clockworkmod recovery, you're now one step closer to rooting.
Turn phone off, take out SD card.
Copy a Cyanogenmod ROM (or any other rooted ROM that you wish) to the SD card
Boot the phone back into recovery
flash the cyanogenmod image
done
thank you i will try this out ... and i found on xda a post how to do it on the same phone and same version of hboot and son and radio chek this out and tell me what do u think about it http://forum.xda-developers.com/showthread.php?t=1693896
WOW I'm sorry, I thought you had a Sensation XE, not XL.
Please completely ignore my previous post!
|RaVeR| said:
WOW I'm sorry, I thought you had a Sensation XE, not XL.
Please completely ignore my previous post!
Click to expand...
Click to collapse
okay thank you mate for cheking for me i will keep u updated
What exactly are you trying to do?
I know you want root, but why is that precisely? It won't do you much good unless you know what to do with it.
On the contrary: It is a bit of a security risk, as is unlocking the bootloader, as is S-OFF, if you don't really need it.
The reason I'm asking is because if there is no custom ROM for your phone and you're not a command line guru looking to tinker with the software then I don't really see the point
|RaVeR| said:
What exactly are you trying to do?
I know you want root, but why is that precisely? It won't do you much good unless you know what to do with it.
On the contrary: It is a bit of a security risk, as is unlocking the bootloader, as is S-OFF, if you don't really need it.
The reason I'm asking is because if there is no custom ROM for your phone and you're not a command line guru looking to tinker with the software then I don't really see the point
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1660831
chek this post this is a tutorial for my phone and u have also roms to download for it
Can i soff my device while having the 1.28 hboot on my sensation xl
thank you
Hi people I wanted to change a rom and now the cellphone brick, htc start logo , vibrates and turn off immediately. He performed several procedures in this community but none revived.
The last use was these 2 process:
"You can access the HBOOT ? Then no solution. donwload PD98IMG_Ace_ this ROM ... And 368_rooted.zip PD98IMG.zip to rename the file and copy it to the root of the SD . Starts in HBOOT (vol down + power) and after check file integrity proceed with flashing . 5-10 min therefore seeks to have the battery charged was delayed. with that the phone will not root without s -off (if not reached rootear ) and official Android 2.3.3 with AT & T.
If you can not enter the HBOOT using the method of flashing via RUU . Just put this file and flash it c.60.29U_26.09.13.17_M_release_335423_signed RUU_Ace_Sense30_S_Cingular_US_3.20.502.63_Radio_12 .69 from the PC (Windows only ) . With that let you phone like new ( no root, no s -off ) and you will want to try the process again with rooteo Advanced Ace Hack Very . I recommend this method at first. You must install the HTCSync you to install the USB drivers .
Pd : the root or other flashing process is done via a PC notebook that has a minimum duration of 30 Battery. "
The first starts and begins to read the file but ends PD98IMG.zip and does not leave me any choice , the second makes excellent everything ends up RUU without any problem, but finally shows updated when you restart perfectly shows the green HTC logo and turn off loop. When I disconnect and turn on it still shows the same logo , vibrates and turn off immediately again.
*****RELOCKED******
ACE PVT SHIP S -ON RL
HBOOT - 2.00.0030
MICROOP -0438
RADIO- 26.09.13.17_M
eMMC -boot
Feb. 20 2012 , 16:03:18
Thank you very much for your help,
Regards
Sorry my english is very bad
close
Thanks but I fix the problem
Saying
Thanks but I fix the problem
Does not really help others . me being one who had his HD stolen. I have a backup I've unlocked it via htcdev unlock boot loader.
So. Hopefully your still online, and could explain your fix.
Sent from my SAMSUNG S4 using xda premium
onlywild said:
Saying
Thanks but I fix the problem
Does not really help others . me being one who had his HD stolen. I have a backup I've unlocked it via htcdev unlock boot loader.
So. Hopefully your still online, and could explain your fix.
Sent from my SAMSUNG S4 using xda premium
Click to expand...
Click to collapse
indeed , as many individuals are having are encountering challenges on their devices.
Hello Guys,
How are you?
Last night i connected my phone to my Mac and the HTC Desktop manager notified me of a new update which i assume was 4.4.4 update ( Eye Experience ), after the update was installed on the phone via HTC Desktop manager the phone is stuck in a continuous reboot loop which starts with the HTC Logo screen and ends with a dark grey screen with Red Triangle warning. Picture Attached. When i connect the phone to my computer it says MTP Driver Failed though i have HTC Desktop manager installed on the computer.
I have managed to enter recovery mode on the phone. The phone is not Rooted, S-On, Bootloader Locked, is it possible to flash a Custom Rom without Rooting, S-Off & Unlocking Bootloader as the phone is in recovery mode or can i only install a Verizon HTC M8 Rom?
Please help as i am without a phone since last night.
Regards,
Humayun
Humayunsd said:
Hello Guys,
How are you?
Last night i connected my phone to my Mac and the HTC Desktop manager notified me of a new update which i assume was 4.4.4 update ( Eye Experience ), after the update was installed on the phone via HTC Desktop manager the phone is stuck in a continuous reboot loop which starts with the HTC Logo screen and ends with a dark grey screen with Red Triangle warning. Picture Attached. When i connect the phone to my PC via usb it says MTP Driver not installed & before i installed the update i remember i switched off USB Debugging.
I have managed to enter recovery mode on the phone. The phone is not Rooted, S-On, Bootloader Locked, is it possible to flash a Custom Rom without Rooting, S-Off & Unlocking Bootloader as the phone is in recovery mode or can i only install a Verizon HTC M8 Rom? Could you guys please send me link for HTC M8 Verizon Rom? Flashing or installing a ROM can only be done through SD Card?
Please help as i am without a phone since last night.
Regards,
Humayun
Click to expand...
Click to collapse
I assume that you are in US with Verizon Wireless, if not provide as much information as you can so someone else can help you as well
First HTC Sync Manager (desktop software) is a HTC program for easy to sync all of your media to and from your computer with your HTC phone. sync contacts, calendar events, bookmarks, and documents.
This phone can only be officially updated Over the Air Update OTA from Verizon Wireless or from HTC if you bought it directly
The update you saw was not a OTA because you should see it in the phone specification of what Update will be Download and Install in your phone. so I asume that was HTC Sync update in your Desktop what you saw, HTC sync need it a update no the phone there is no update from or through HTC desktop manager (htc Sync) .
You should perform from stock recovery (pic that you attached hold volume up and press power button) with your phone off press and hold volume down + power hold to enter to bootloader scroll to recovery press power, scroll with volume rocker to wipe or clean cache and reboot
if it dont fix your boot issue then perform a Factory reset since you are stock it should fix your phone. Factory Reset will wipe your phone.
You can't flash a Rom with your phone S-ON and locked you will need to use a software to unlock your phone and root it. then install a custom recovery like TWRP to flash whatever you want.
http://theroot.ninja/
finanandroid said:
I assume that you are in US with Verizon Wireless, if not provide as much information as you can so someone else can help you as well
First HTC Sync Manager (desktop software) is a HTC program for easy to sync all of your media to and from your computer with your HTC phone. sync contacts, calendar events, bookmarks, and documents.
This phone can only be officially updated Over the Air Update OTA from Verizon Wireless or from HTC if you bought it directly
The update you saw was not a OTA because you should see it in the phone specification of what Update will be Download and Install in your phone. so I asume that was HTC Sync update in your Desktop what you saw, HTC sync need it a update no the phone there is no update from or through HTC desktop manager (htc Sync) .
You should perform from stock recovery (pic that you attached hold volume up and press power button) with your phone off press and hold volume down + power hold to enter to bootloader scroll to recovery press power, scroll with volume rocker to wipe or clean cache and reboot
if it dont fix your boot issue then perform a Factory reset since you are stock it should fix your phone. Factory Reset will wipe your phone.
You can't flash a Rom with your phone S-ON and locked you will need to use a software to unlock your phone and root it. then install a custom recovery like TWRP to flash whatever you want.
Hello,
Yes it was not a OTA it was yes i saw it on Desktop HTC Sync.
Thanks for the help. I am not in the USA i am in India. I followed instructions mentioned by you - Wipe/clean cache reboot didnt fix it then after that I performed a Factory Reset didnt fix it either. When i press FASTBOOT it goes to HBOOT and when i press HBOOT it says checking No image or wrong image.
Everytime i connect the phone to the PC it says MTP Driver not found though i have uninstalled all HTC drivers and installed them again. If possible could you please guide me how to get the phone back to the Verizon Rom so that i can get the phone working.
Thanks!
Click to expand...
Click to collapse
Working now I'll help u at night buddy as soon I get home , probably you Need RUU , install HTC sync and then uninstall it but do not uninstall the htc driver from computer. Ok
Hello,
Yes it was not a OTA it was yes i saw it on Desktop HTC Sync.
Thanks for the help. I am not in the USA i am in India. I followed instructions mentioned by you - Wipe/clean cache reboot didnt fix it then after that I performed a Factory Reset didnt fix it either. When i press FASTBOOT it goes to HBOOT and when i press HBOOT it says checking No image or wrong image.
Everytime i connect the phone to the PC it says MTP Driver not found though i have uninstalled all HTC drivers and installed them again. If possible could you please guide me how to get the phone back to the Verizon Rom so that i can get the phone working.
Thanks![/QUOTE]
Well digging on the forums those RUU I found are for S-off users, you are S-On and locked so you have a problem to fix the phone.
however you can try this RUU from SD Card following this guide http://forum.xda-developers.com/verizon-htc-one-m8/help/official-ruu1-55-605-2-t2883845
What Hboot version number you have?
finanandroid said:
Hello,
Yes it was not a OTA it was yes i saw it on Desktop HTC Sync.
Thanks for the help. I am not in the USA i am in India. I followed instructions mentioned by you - Wipe/clean cache reboot didnt fix it then after that I performed a Factory Reset didnt fix it either. When i press FASTBOOT it goes to HBOOT and when i press HBOOT it says checking No image or wrong image.
Everytime i connect the phone to the PC it says MTP Driver not found though i have uninstalled all HTC drivers and installed them again. If possible could you please guide me how to get the phone back to the Verizon Rom so that i can get the phone working.
Thanks!
Click to expand...
Click to collapse
Well digging on the forums those RUU I found are for S-off users, you are S-On and locked so you have a problem to fix the phone.
however you can try this RUU from SD Card following this guide http://forum.xda-developers.com/verizon-htc-one-m8/help/official-ruu1-55-605-2-t2883845
What Hboot version number you have?[/QUOTE]
Hello Buddy,
Thanks for the help!
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-3.38.605.4
eMMC-boot 20248MB
Sep 30 2014,01:16:07.0
Regards
Humayunsd said:
Well digging on the forums those RUU I found are for S-off users, you are S-On and locked so you have a problem to fix the phone.
however you can try this RUU from SD Card following this guide http://forum.xda-developers.com/verizon-htc-one-m8/help/official-ruu1-55-605-2-t2883845
What Hboot version number you have?
Click to expand...
Click to collapse
Hello Buddy,
Thanks for the help!
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-3.38.605.4
eMMC-boot 20248MB
Sep 30 2014,01:16:07.0
Regards[/QUOTE]
Hello Buddy,
I tried running this RUU from the SD Card but it fails every time i do it and It says No Image or Wrong Image.
Humayunsd said:
Hello Buddy,
Thanks for the help!
HBOOT-3.19.0.0000
RADIO-1.09.20.0926
OpenDSP-v46.2.2-00564-M8974_FO.0811
OS-3.38.605.4
eMMC-boot 20248MB
Sep 30 2014,01:16:07.0
Regards
Click to expand...
Click to collapse
Hello Buddy,
I tried running this RUU from the SD Card but it fails every time i do it and It says No Image or Wrong Image.[/QUOTE]
Sorry man to hear that! looking at your Hboot look like you have Up to date current OS and firmware as well. the only way to fix
your phone is waiting for the official RUU from VZW/htc