Need To Restore Nexus S 4g - Nexus S Q&A, Help & Troubleshooting

I have an extreme problem with my Nexus. I've been through thick and thin with this phone, and I'm hoping you guys will help with a solution to this problem.
The power button to my Nexus is broken completely. I stabbed it so much that the clicking black part is completely removed from the slot (on the motherboard).
One time, my Nexus S died, and I realized I had no way to turn it back on. I tried every single method (battery pulling, button pressing, USB connecting, etc) with no answer. I finally was able to find a solution. I used Odin to restore the bootloader tar md5 file, and thus auto rebooting the nexus (when the box is checked). This worked like a charm, until I realize I made a fatal mistake.
I chose an md5 file for the ORIGINAL Nexus S (not 4g).
I was able to easily go into recovery with Quick Boot from the Play Store. I installed Raspbean Jellybean (02-05-13 build), but the installation was very faulty. The home button is nonfunctional (it vibrates when pressed, but nothing happens) and Browser is not working as it just closes itself instantly. Like an idiot, I didn't install Gapps before rebooting into the ROM.
Stuck in that dilemma, I used the built in email app to sync my Gmail account to the phone. I sent a Quick Boot APK to myself to try and open so I could reach recovery, but it said there's no type of program that can open that file (maybe because Gapps isn't installed).
The last thing I tried was Odin again. I tried to restore the ICS release keys, but Odin will not recognize my phone anymore for nothing. I tried 3 different USBs (2 with shorts, and 1 normal one. I don't know if the type of USB has anything to do with it). Nothing.
So here I am with a faulty, Gappless ROM on my Nexus S 4G with a completely broken power.
I'm wondering if you guys have any solution/suggestion to get Odin to recognize my phone again so I can restore it and work from there.
Apart from that, ANY solution to this problem is highly acceptable and greatly appreciated (ways to get into recovery, etc). I don't want this to be the last of me and my sweet ole Nexus =(,
Thanks x1000 XDA!

Hey Guys. I was actually able to reach recovery, because the ROM I'm using has a Power Menu widget in it's quick settings (Go Figure). But my phone is still unable to be recognized by Odin in Download mode. The phone is also not recognized by my pc at all. It only charges, no matter what USB I try. I even tried mounting in recovery, no go.
Please help. Thanks!

Related

[Solved-BADUSB]I think I managed to brick this Captivate

I just got my Captivate last Friday. Hadn't done anything complicated with it, basically I just used "Unleash the Beast" to root and sideload the thing. Ended up with some sort of weird permissions issue going on with the SuperUser app that had been installed with it, I was getting permission request loops. So I used Odin to reset it. At this point there wasn't anything really wrong, USB worked and the device appeared to the computer. So I just rebooted the Captivate into download mode using adb reboot download and went on.
So later on I grabbed SuperUser 2.3.4(?) or whatever the latest one I found online was, loaded that to do adb pull /system/apps since I realized that Unleash the Beast just deleted everything and I honestly hadn't even seen what it removed yet on the phone itself besides the list on the web site. So after the backup I odin'd again and then grabbed the files from SuperUser 2.3.4 replaced the existing files in Unleash the Beast with it. Actually ended up working perfectly for a while.
I'd used the phone for a few days, no issues, finally got my 16GB SD card from my Raphael and inserted it, had been downloading apps left and right. Well all of a sudden the phone seemed to have it's USB stop working for anything but charging. I recall plugging it into a charger or computer when I first got it and it would ask if I wanted to mount the SD cards for use, then I would just see the battery indicator charging. and I'd toggled developer usb a half billion times trying to get access and fix it.
The computer didn't see it, device manager didn't even flinch(Win7 x64) like it normally does when you plug in and unplug a USB device. Tried it with another computer and same issue. So I rebooted into recovery mode and tried that, the first several times around nothing was detected. Well my finger slipped and ended up hitting the Clear user data and cache option in the recovery mode.
At this point when it boots up, i still dont have usb access, I'm stuck in a force close loop, I can't install apps, can't seem to get it to reboot into download mode via the key commands, and installing apps is impossible since browser and market crash on start.
I've spent the night rebooting and trying to get into download mode for odin, I used to be able to get into recovery mode everytime I tried, eventually I started to see an "uknown device" show up in device manager, which I googled some info from it and all I could tell was it was Microsoft's dummy driver for devices that couldn't be found. Another weird response, it seems to be beginning to hang on the charging battery thing from time to time now.
At this point, its been under a week and I'd trade it in. Except the thing is with enough struggling you can see the apps installed. Most of them were removed but Market Access and Superuser are still in the apps list, and I'm worried about AT&T spotting that, figuring out what I've done and rejecting the claim.
just under half the time now, it boots, the other over-half of the time I get the spinning "battery loading" icon that shows up before the battery thing gets loaded, but not spinning. It pops up, and disappears, from time to time goes to show me my battery status instead of booting, even when not plugged in.
I'd like to think I haven't tried everything? quite obviously i can't run update.zip files from my 16gb sd card since it gets mounted at /sdcard/sd, and I've lost the file browser to move anything around. I've tried rewiping but that doesn't do a thing.
I hadn't gotten to the rom manager stuff yet since I wasn't planning on playing with roms if at all. and at this point that doesn't appear to be an option anymore.
Any suggestions? I was getting to continuing to reboot it till the battery thing comes up 100% of the time then goto ATT and see what they say.
So long that you can get to download mode you SHOULD be good. When you plug in the usb..you need to pull the home dropdown..select usb and tell it to mount. I may be telling you what you already know but download mode is hold both volume buttons from the battery screen...one black screen...att screen...black screen and release pwer but hold buttons. I had problems with this so what I did was unplug the usb...volume buttons...hold power and see att boot screen...(plug in usb)...black screen...att boot...black screen and release power til u see download mode. You can use Odin and set back to stock from there normally.
If the PC is showing unknown device..you are kind of stuck til you fix the driver issue. Maybe remove and reinstall or something not sure on that but that's the first order of business. Go to the dev forum and try reinstalling from there. (One click Odin downloader has teh drivers)
If your phone boots or can get into recovery or download mode you are ok. I ran into the problem where I couldnt even power it on.
Well by now I know that download mode is the holy grail to get things fixed. Recovery mode, I used to be able to get to, but didn't show up. I'm wandering if somehow my USB port got shorted or something.
The drop down option to make it mount is why this all began, it disappeared and never came back.
Trying your steps specifically, first couple times would just end up back at the battery screen. I eventually ended up at recovery mode. Did I end up at recovery mode for releaseing early or late?
I've reinstalled the Captivate drivers a couple times now and tried clearing all past installs of it. Still unknown device. At the moment I have it in recovery mode, so I've rebooted my tower into Ubuntu(Which has the sdk, but never tested with it). Since I've kept reading that Linux doesn't need drivers. Well ./adb start-server and ./adb devices still show nothing...
I can grab a fresh computer that never connected to this thing to try, but I'm kinda doubting it will do this trick at this point. I'll download the odin w/ drivers on it and try that.
hmm.... just ran over to one of the computers here that had absolutely nothing to do with android on it, no drivers, no sdk, no software, nothing.
Went to
[STOCK ROM] Odin3 One-Click Downloader and Drivers(new user=no links)
Downloaded the Windows X64 drivers, installed and rebooted
Plugged the phone in after it rebooted and I'm getting
Unkown Device, I'd pull some info from the Device Manager, but all it is reporting is scewed due to it being a usb device and Windows installed dummy drivers.
All I've got left for testing is my brother's Win7 x32 laptop, granted all I've been able to try with here has been x64 so far. Also on the first computer I was doing all this with. The drivers DID work, they WERE installed and functioning. Previously I could ADB to my hearts desire and I've used odin before. I used the same USB port, used different USB ports, tried different cables.
I had some strange issues on mine. When I would try to go to download mode. All of my USB stuff (KB and mouse) froze up and I had to plug in via PS2. I had the unknown device issue and Not sure how I fixed it. I downloaded and installed the Samsung Kies program and I also downloaded the driver. Ultimatly after banging on it for a bit it worked..not a Unknown device but it was some king of...Gadget Driver or some stuff was messing with me. Try installing Kies and see if that does anything...also make sure you remove the drivers before installing. It acted really squirrly to me too tho. From what you say..it sounds like a borked driver. Im on 32bit XP and took it home to my 64 Vista and got it working whne the 32 was jacking me around.
Just had a chance to try with Kies real quick, I'm not so much thinking i killed my drivers but that somehow the cell phone changed it's id calls. I'm going to give it a shot with kies on a fresh Vista x32 system at work. I still can't seem to get it into downloader mode, but I'm getting more consistent with Recovery and getting the thing to boot back up. If I consider the Battery screens to be your blank screens then I can get it to go recovery or "normal" boot. But still can't seem to get download mode at all.
Up until recently, I didn't get Unkown device showing up even when the system was in "normal" boot. Before, originally it would only show up in device manager in recovery mode, and then it would be the unkown device.
Just out of curiosity could you spare the driver specs for your setup so I can compare? Like Date, Version, and any Hardware IDs? I'm wandering what hardware IDs this thing is giving off since windows wont show me.
Well not sure what suddenly happened. But after enough reboot--attempts, recovery mode is finalyl appearing on my office computer as SAMSUNG Android USB Composite Device. Win Vista x32, only installed Kies and download SDK(speaking of, adb still doesn't see devices). Just finished redownloading odin(wish i'd had a thumbdrive on me when i was at home) and am about to see if I'm going to be lucky by vista somehow.
If you still keep having issues find a way to short the phone out and tell at&t that the phone just got really hot and then turned off. They should replace as a bad unit and get you hooked up with a new one.
Sent from my FroyoEris using XDA App
jonscapri said:
If you still keep having issues find a way to short the phone out and tell at&t that the phone just got really hot and then turned off. They should replace as a bad unit and get you hooked up with a new one.
Sent from my FroyoEris using XDA App
Click to expand...
Click to collapse
Well that thought has occured, that and magnets lol
I think i might have found a clue to the cause. I think it was tied to the whole usb thing. When it appeared to show up at all first time around, i had tapped the menu button while in recovery. And the natural way I'd been holding it applied just a little pressure on the usb cable. Well I got the phone to finally show all the notifaction tab options for debug and storage when i held down the usb plug in the phone down a little bit. I'm guessing that the pins for power are fine but maybe the data pins, or maybe one of the data pins is loose and thus it's an unkown device since it's not responding correctly.
I didn't have time to finish trying to fix it at work, and i'm stuck in class now. I'm'a see if i can get admin access on my terminal here and download everything while the teacher does his orientation. Otherwise i think i can fix it once i'm home now.
=====EDIT=====
Well getting the phone into Download Mode was a bit easier with Ubuntu via ADB since I don't have to wait for Windows to load the driver. Then just rebooted the box into windows for Odin. Long painful story short, I didn't setup Rom manager to be able to undo my changes when the USB port went bad/inconsistent and didn't expect those changes to complicate the recovery without USB. So I'm making sure it's a rather provable issue and going down to ATT with it. 7 Days from receiving the phone, and I'm goin in for an exchange due to bad USB. Funny.

[Q] Volume Down Method Not Working for Odin

Just spent the last couple hours going through the rooting process, except for I never got the chance to flash CWM. The volume down button is not working to bring it into download mode. I know the button works when the phone is on, so it's not a mechanical issue.
I installed/uninstalled the Samsung drivers a handful of times, even grabbed the official file from Samsung's site. Restarted, didn't restart, ran Odin as admin and not, tried several USB cords, and several USB ports, and still nothing. I got it to go once, held til the COM port showed up in Odin, but then the phone randomly disconnected and got an error from Windows says drivers not installed correctly.
Any other ideas to try? I am coming from a rooted OG Droid, so it isn't my first time, but I am by no means an expert.
Thanks in advance.
Download terminal emulator and allow su permissions
Just type su, allow, restart app.
Type su, then reboot download
rolandpee said:
Just spent the last couple hours going through the rooting process, except for I never got the chance to flash CWM. The volume down button is not working to bring it into download mode. I know the button works when the phone is on, so it's not a mechanical issue.
I installed/uninstalled the Samsung drivers a handful of times, even grabbed the official file from Samsung's site. Restarted, didn't restart, ran Odin as admin and not, tried several USB cords, and several USB ports, and still nothing. I got it to go once, held til the COM port showed up in Odin, but then the phone randomly disconnected and got an error from Windows says drivers not installed correctly.
Any other ideas to try? I am coming from a rooted OG Droid, so it isn't my first time, but I am by no means an expert.
Thanks in advance.
Click to expand...
Click to collapse
The Charge is kind of touchy about download mode, I've noticed.
Here's what you can do.
1) Turn the phone off completely, unplugged off the charger.
2) When it is off completely, plug in the the USB cord and hit the volume down button at the same time. Hit the volume down button constantly many times until download mode finally kicks in.
ALTERNATIVELY -
You can download "Quick Boot (Reboot)" from the market. This will allow you to boot into Download Mode or Recovery straight from the app. Only if you're rooted though.
why not try another computer? also, are you using a laptop or a desktop. if you are using a laptop, make sure it is plugged into an outlet. (If on Vista or 7) Make sure your power settings are set to balanced or high performance (not sure if this affects USB ports but it may).
In addition to all that, what version of ODIN are you using?
I'll just tell you what I know works from experience.
#1: Turn the phone off and wait 15 seconds(it needs to completely shut off)
#2: Remove the battery
#3: Open Odin
#4: Plug the phone with no battery into the back USB port of your desktop(if you have a laptop just use any port)and while its plugged in just hold the Down volume control for a few seconds until a yellow triangle pops up on your screen but DONT let go until one of the rectangle ports in Odin turns yellow as well, then you can let go of the Down volume button.
If that doesn't work then I can't help ya D:
streetlightman said:
why not try another computer? also, are you using a laptop or a desktop. if you are using a laptop, make sure it is plugged into an outlet. (If on Vista or 7) Make sure your power settings are set to balanced or high performance (not sure if this affects USB ports but it may).
In addition to all that, what version of ODIN are you using?
Click to expand...
Click to collapse
I am using Windows 7 desktop so I'll check my power settings tonight.
Odin should be v1.3 IIRC. Laptop had the same issue which is also running 7 so I'll need to check settings on that as well.
Sent from my SCH-I510 using XDA App
Thanks for the other replies as well. Tonight will be attempt 2. Touchwiz is unfortuantely growing on me, but having the bloatware is really annoying me. Will probably run stock for a bit then flash gummy charged.
Sent from my SCH-I510 using XDA App
Got it working finally. Had to have the battery in the whole time otherwise it just kept failing.
I am now rooted and nearly debloated! Thanks for the tips.

Most unusual..

My Thunderbolt is locked somehow, and I have no way to restore it to factory defaults. What I mean by "locked" is as follows:
I remove two apps from the device, change the wallpaper and delete a contact. Then, I restart the device - when it boots back all of the changes I made are gone. It's like in read-only mode, the changes look like they take affect but after a reboot everything is restored to it's current FC'ing on everything state.
I've tried factory resetting the device but instead of booting to recovery it just boots to the picture of a phone with the red caution symbol showing, it does not do anything else.
I've tried flashing over a stock RUU image but the flash either 1) looks like it works then boots back to the state it was before, 2) hangs on part of a flash and reboots to the normal state.
The device is not rooted, I've tried revolutionary and get the following error:
"rawadb_handle_msg" and then it loses connection.
Any ideas would be appreciated, I've never seen anything like this.
Turn it on and let it boot up if it can then pull the battery while its on and leave power off for 5 minutes then try again.
Also can try, with power off, hold power button and volume down button together for a few seconds and when it gets to the white screen wait for about 10 seconds then select reboot from there
Latest OTA patched the Revolutionary exploit (so it won't work). You may want to root using ADB and flash the rooted RUU. Can't say I've ever seen R/O behavior; but then again, I've been rooted for months - currently on AOSP (ShiftAo5p 2.8) and waiting for an ICS with data
I know, not too helpful, but there are still ways to root.
Any feedback from VZW or a "real" corporate store? They're actually quite helpful here with tech junkies.
OK, one more suggestion - early on, I couldn't do anything either (Market, etc) and the fix was to pave (format) my SD card. I know it sounds weird, but I was going to exchange my phone (ordered, then sent back replacement). I figured, what the heck. Took the uSD card out, put it into my PC's USB port and formatted it FAT32, popped it back in and VOILA - happy happy joy joy.
Granted I copied all the data off of it before paving - then copied back selectively (highly recommend AirDroid, by the way, no more cables). Might give this a shot.
Hey guys, thanks for the suggestions - unfortunately no luck on my end with that
nautical34 said:
Hey guys, thanks for the suggestions - unfortunately no luck on my end with that
Click to expand...
Click to collapse
I inserted the card freshly formatted (I wasn't rooted at that point) - nothing on it, and I booted up, I was able to install Market apps (which I couldn't do before) - Note - AFTER I also did (multiple) a factory reset, I was good.
That didn't work for you? Maybe try again? Or just No-Go?
Also helps prove every 'Bolt has its own personality
Good luck on your CLNR ...
I have no idea what errant app or corrupted data may have been on the card, but totally paving and starting over "fixed it". Soon after, I rooted Then I had choices Granted I've had times I've had to do a factory reset (but not pave the SD) and set up all again - I've found the larger games (haven't determined which yet) cause my phone to get into reboot fits if I do actually reboot (which I need to do sometimes to get the radios to get data again); so, boring maybe, but very few games installed. That's OK, I prefer to learn or listening to music during idle time. Good luck.

[Q] Bricked worse than I thought? Help! (long)

Hey gang - I've been traveling for work and just have some crappy slow satellite wifi for access. The phone has been great because I can use wifi calling and all is good.
A few weeks ago my phone crashed. When I rebooted I was at the "touch android to begin" screen. Well... fix permissions and clear caches didn't work.
So next I restored a backup from CWM.
Unfortunately, after that the phone hangs at the initial Samsung splash screen.
Now, stupid me didn't go an a six-month trip with the Android software on my laptop - so I had to wait for my wife to mail me a thumbdrive that has SOC, HOC, drivers, & etc. on it in order to do anything.
In a previous thread from when this first happened, you all recommended I use HOC to flash the phone back to stock. Which now that (yesterday) I got the thumbdrive in the mail, I am happy to do.
My problem comes from the fact that the phone hangs at the Samsung splash screen seemingly no matter what I do... zadig.exe doesn't recognize the phone on the USB port (just "unknown device") and therefore HOC can't do anything (I think?) Furthermore, I can't even get back into recovery or download mode; at least not with the several techniques I've tried so far.
Recommendations? Or am I hosed?
Thanks in advance,
JaimeZX said:
Hey gang - I've been traveling for work and just have some crappy slow satellite wifi for access. The phone has been great because I can use wifi calling and all is good.
A few weeks ago my phone crashed. When I rebooted I was at the "touch android to begin" screen. Well... fix permissions and clear caches didn't work.
So next I restored a backup from CWM.
Unfortunately, after that the phone hangs at the initial Samsung splash screen.
Now, stupid me didn't go an a six-month trip with the Android software on my laptop - so I had to wait for my wife to mail me a thumbdrive that has SOC, HOC, drivers, & etc. on it in order to do anything.
In a previous thread from when this first happened, you all recommended I use HOC to flash the phone back to stock. Which now that (yesterday) I got the thumbdrive in the mail, I am happy to do.
My problem comes from the fact that the phone hangs at the Samsung splash screen seemingly no matter what I do... zadig.exe doesn't recognize the phone on the USB port (just "unknown device") and therefore HOC can't do anything (I think?) Furthermore, I can't even get back into recovery or download mode; at least not with the several techniques I've tried so far.
Recommendations? Or am I hosed?
Thanks in advance,
Click to expand...
Click to collapse
Interesting problem. I have bricked my phone a bunch of times and have always been able to get back to at least "download Mode". The method I use to go to "Download Mode" is With the usb cable plugged into the computer only, power off the phone. If phone wont power off, or stay powered off, pull battery, then put battery back in. Now hold vol down and vol up buttons only, keep holding these buttons as you plug the usb cable into the phone. In 3 seconds the download screen should appear. I hope this helps you get your phone back.
JaimeZX said:
Hey gang - I've been traveling for work and just have some crappy slow satellite wifi for access. The phone has been great because I can use wifi calling and all is good.
A few weeks ago my phone crashed. When I rebooted I was at the "touch android to begin" screen. Well... fix permissions and clear caches didn't work.
So next I restored a backup from CWM.
Unfortunately, after that the phone hangs at the initial Samsung splash screen.
Now, stupid me didn't go an a six-month trip with the Android software on my laptop - so I had to wait for my wife to mail me a thumbdrive that has SOC, HOC, drivers, & etc. on it in order to do anything.
In a previous thread from when this first happened, you all recommended I use HOC to flash the phone back to stock. Which now that (yesterday) I got the thumbdrive in the mail, I am happy to do.
My problem comes from the fact that the phone hangs at the Samsung splash screen seemingly no matter what I do... zadig.exe doesn't recognize the phone on the USB port (just "unknown device") and therefore HOC can't do anything (I think?) Furthermore, I can't even get back into recovery or download mode; at least not with the several techniques I've tried so far.
Recommendations? Or am I hosed?
Thanks in advance,
Click to expand...
Click to collapse
This sounds like a time where a jig would be helpful. Any chance you can have your wife order one, and send to you? http://www.youtube.com/watch?v=D7I4dFX_iJ4
This should put you straight into download mode, and you can then flash.
Thanks, guys. I continued fiddling and got the phone into DL mode.
I also noted that when plugging and unplugging the phone, it would show up in zadig as "unknown device."
I tried to load the drivers on that, but (a) it still shows up as "unknown device" and (b) when I run HOC it doesn't see the phone under the list of compatible devices.
So.... still kind of stuck.
Any more ideas?
Oop. duplicate post
It's been awhile since I've played with the one clicks, but, "serial gadget" is what I remember seeing when I used them.
Right. MORE messing around later and "Serial Gadget" is it.
That said, I still think I have a driver issue. I have tried uninstalling and reinstalling the zadig-recommended drivers for Serial Gadget several times. I also tried manually installing the drivers from Super One Click.
Anyway, now when I load up HOC I get the green <<connected>> at bottom; but then sometimes it wants me to install the drivers (again) and sometimes it gets past that part, but then goes to
Flashing Kernel: 0%
...hangs there for about 10 seconds and then
Failed!
So... driver thing you think?
Thanks again,
If you reboot the phone after the 0% hanging for 10 seconds, does it go to the yellow exclamation mark screen? If so, just reflash again and you should be back to working... both my and my wife's phone always did that when I had to flash a kernel.
That's just another download screen that theraze is describing.
Exacatly. But the alternate download screen always came up after restarting the phone after a 'failed' flash where it stayed at 0% where it was successfully communicating through the cable. That just meant to not break the drivers or unplug anything... just reboot fast and finish up quickly.
Okay - I can definitely try that! It had not occurred to me to try and reboot the phone right then.
Question, though - when I get the "Failed!" Then HOC essentially hangs, when it says something along the lines of "ending session..." and never progresses from there. So how do you "restart quickly?" Because I have to like, close and reopen HOC. I guess I will see if it succeeds at ending the session when I reboot.
I will try it again. Strange though, sometimes HOC accepts the existing driver (I managed to DL the Samsung driver installer) and sometimes it wants to reinstall "WinUSB." does that make sense? Is the WinUSB an acceptable one?
The winusb is the right driver for heimdall, it doesn't like the Samsung driver.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Samsung drivers and the one click drivers clash. Yes, uninstall Samsung completely if you want to use the one click.
Hm. Thanks for that - might be part of the problem.
Dunno what I did differently, if anything, but last night I tried flashing again and this time it went through! I was very glad to see the whole HOC process completed successfully!
So anyway - thanks so much for the help, guys.

Any chances of data recovery? (Galaxy S7)

Hi guys, I'm new to the community here.
I've been using a Samsung Galaxy S7 (SM-G930W8) for the past four years that I bought second hand. It had this issue where it would get stuck and force reboot while playing videos. I tried looking up the issue, but there seemed to be no one else having this issue so in the moment I just kind of gave up and learned to live with it. However, for the past week or so, the problem got really bad. It had started freezing up while doing even regular stuff like browsing the settings app or tapping on a notification. If I left it, it would either force restart itself, or I'd do it myself by pressing Volume Down + Power Button.
I had planned on making a backup on Sunday Night, but just my luck, the phone just sorta gave up and died in the evening. It crashed during a video call, and it just kept rebooting, getting stuck on lock screen, and rebooting again. It did this a few times before going completely unresponsive. No power button, no Power + Volume up + Home, no Power + Volume Down, nothing would work. After a few hours, I tried connecting it to my Laptop, and at first it wouldn't even respond there, so I left it.
In the morning, I tried plugging it in to the laptop one last time and lo and behold, as soon as I connect, the Samsung Galaxy S7 logo shows up. However, the phone keeps going to "Installing System Update" Screen, end up at "No Command", and shutting down. The only thing I can do at this point is take it into download mode, and exit download mode. Nothing else seems to be working.
I got most of the data off of my SD Card, but when I took it to the local electronics store, they told me the only thing they could do was Flash the software and reset the whole thing, and even that was not a guarantee that it would turn back on, and that my data would be lost. They said if I wanted to access my data, I'd have to go to a professional data recovery service and pay several hundred euros.
I've been doing some research online and it seems that it is very much possible to flash new firmware onto the device without deleting all the data on it. I just need the phone to turn on once to the point where I can unlock the screen so I can copy the data off of it. Does anyone know if this would be possible, or if trying to flash it would work? I'd really appreciate any guidance and help. As a student, I cannot afford to drop 5-600 euros on data recovery on top of buying a new phone. If there's any way to access and copy the data into a PC without turning on the phone, that would work absolutely fine as well. Like I said, I do not need the phone anymore, but I would really really like to be able to get the data still on it.
I will ask my cousin he is an android pro engineer.
Huilopanich said:
I will ask my cousin he is an android pro engineer.
Click to expand...
Click to collapse
Thank you!
Hi booyakiller01, phone is recognized when connected to PC in Download mode ?
OP, sorry to hear that.
Data loss it something that happens to everyone, eventually.
Use the SD card as your data drive; put or backup all critical data here except for the Downloads folder (to create a security buffer).
Use ApkExport to backup up all your loaded apps and updates for a faster reload.
Backup any apps that allow it as well.
djibe89 said:
Hi booyakiller01, phone is recognized when connected to PC in Download mode ?
Click to expand...
Click to collapse
Hi @djibe89
The PC recognizes that there is a device connected but is unable to access the data or anything on the device. I tried flashing a new ROM, but I think I didn't have USB debugging enabled before it crashed, which is why that didn't work.
blackhawk said:
OP, sorry to hear that.
Data loss it something that happens to everyone, eventually.
Use the SD card as your data drive; put or backup all critical data here except for the Downloads folder (to create a security buffer).
Use ApkExport to backup up all your loaded apps and updates for a faster reload.
Backup any apps that allow it as well.
Click to expand...
Click to collapse
Hi @blackhawk
I'm a little confused, were you offering me advice for the future, or trying to suggest it as something I could try at the moment? In case I wasn't clear, the device is not able to boot into anything other than download mode, so I can't really do any of that. And my current replacement doesn't have an SD card slot so
The future. Now you know why I always have a SD card slot ie data drive.
Even adding a data drive to my Dell e6400.
They have saved me a lot of time and trouble more than once.
Hopefully someone here will figure out a way to help you recover your data
Hi @booyakiller01, by download mode I mean, what happens when you power on phone by holding Home + Power + Volume- and release buttons when screen is on ?
djibe89 said:
Hi @booyakiller01, by download mode I mean, what happens when you power on phone by holding Home + Power + Volume- and release buttons when screen is on ?
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Yeah play with it.
My 10+ got into a boot loop twice by a badly coded launcher. When around in circle a couple times but finally got it to load in safe mode. Recovered some stuff and reloaded.
You may be able to get it to boot into safe mode...
booyakiller01 said:
Hi @djibe89
The PC recognizes that there is a device connected but is unable to access the data or anything on the device. I tried flashing a new ROM, but I think I didn't have USB debugging enabled before it crashed, which is why that didn't work.
Hi @blackhawk
I'm a little confused, were you offering me advice for the future, or trying to suggest it as something I could try at the moment? In case I wasn't clear, the device is not able to boot into anything other than download mode, so I can't really do any of that. And my current replacement doesn't have an SD card slot so
Click to expand...
Click to collapse
if its stuck on DL mode you can reflash the FW in Odin using the HOME_CSC which wont wipe your data. If it still refuses to boot and debugging isnt on, then its beyond my knowledge level of how to approach. also, sd to usb readers are stupid cheap
Youdoofus said:
if its stuck on DL mode you can reflash the FW in Odin using the HOME_CSC which wont wipe your data. If it still refuses to boot and debugging isnt on, then its beyond my knowledge level of how to approach. also, sd to usb readers are stupid cheap
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thanks a lot! i was just silently reading and hoping @booyakiller01 would get a solution. had similar problem. i got lucky. i hope he could save his data too!

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