Google Play Movies: There was a problem while playing.Touch to retry - Galaxy Tab 7.7 Q&A, Help & Troubleshooting

Fellow lonely, neglected SCH-i815 users,
I recently downloaded a Google Play movie to watch offline during a plane flight, and was greeted with:
"There was a problem while playing.Touch to retry."
There are other threads related to this, but they are not specific to the Galaxy Tab 7.7. They generally revolve around DRM and rooted devices. I don't think root is the crux of the problem with the much neglected GT 7.7. I have a Droid X running Liberty (basically a Gingerbread ROM) and it works fine, even without disabling root access.
Here's what I've found:
o Running Electron73's P10 ROM:
oo With root enabled: much whining/fail in logs about DRM
oo With root disabled: no more whining about DRM, but a ton of "media server died" errors.
Unfortunately, I did not save the logs in question, but trust me on this one.
o Running Electron73's P11 ROM (upgraded verbatim from P10 per http://forum.xda-developers.com/showthread.php?t=2111799 )
oo Google Play DRM'd movies work fine. But I DID still have to disable root vi SuperSU first.
There are probably less than 5 people on the planet who may be encountering this issue, but if this post helps one other GT 7.7 owner, I'm all good. At first, I thought it might be an issue with Clockwork and the device appearing as somehow "altered", but I don't think that's the case, Again, all I did was flash Electron73's P11 ROM and temporarily disable root, no changes were made to the bootloader.
I'm actually wondering if Verizon's stock P10 is busted "out of the box" via OTA.
Please contain any rants about DRM. It is what it is, and I believe in paying a reasonable price for music/movies, and I think Google is playing fair here, as witnessed by my 100% ability to download/watch Google Play DRM'd content on my bastardized Droid X running a LIberty (Gingerbread) ROM. Google was also more than cooperative in refunding my purchase price after a brief explanation.

Related

[Q] Incompatible device?

I've been researching this for awhile and tried multiple variations of the market fix and messing with the build.prop file and still haven't found a solution.
Since Feb 4th, my G-Tablet has been listed on Google Market as incompatible with most applications. I first noticed this with WeatherBug Elite. It used to show up in the market app. When I finally decided to purchase it, I couldn't find it. I tried from the web version of the market and found the app but when I attempt to download it, I get the incompatible device message.
Most other users in this boat (and there are lots of us) have the same issue with many different apps and devices. Quite a few have custom ROMs and it seems like just as many are using stock devices. Google seems to have a deaf ear for this issue. The Google forums are full of complaints and no solutions.
As anyone had this issue and actually resolved it?
*Update: Yes, I know you can side-load the apps if you use a different device not suffering the problem. However, my wife won't let me root her phone so I'm out of luck here.
I haven't used it, but I keep hearing that you can use Astro File Manager to backup your APKs and then get the APK. I don't think it requires root, at least for free apps:
http://androidcommunity.com/forums/f7/download-apk-files-from-the-market-to-the-desktop-14790/
Jim
That might work as a work-around but doesn't solve the root cause.
Another work around is "bluetooth file transfer", you don't need to root your wifes phone to package the apps on her device and send them to your device.
I know it's not a true solution to your problem but there us one coming in the form of honeycomb. The issue is the majority of the apps on the market are in fact incompatible with tablets because of the larger resolution.
Honeycomb will fix that and devs will be able to make their apps work for our devices.
Patience friend, the fix is coming.

[Q] Anyone else unable to purchase apps?

I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
Click to expand...
Click to collapse
Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
Click to expand...
Click to collapse
Are you located in the states?
canada, should it make a difference? in google?
klau1 said:
canada, should it make a difference? in google?
Click to expand...
Click to collapse
I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
Click to expand...
Click to collapse
Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).
I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.
Market Enabler, available on the Android Market. Buy the paid version for better features.
I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.
I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above
hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
Click to expand...
Click to collapse
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.
Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
Click to expand...
Click to collapse
I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.

[Q] Override OpenGL Reported by device

BACKGROUND:
I have purchased 5 Nextbook Premium 7 tablets, model NX007HD, for my children to use.
The table is google certified and comes with Google Play pre-installed, but many apps report that they are not compatible with the device (for examples: Angry Birds, Temple Run, Fruit Ninja Free, the list just goes on and on). Sideloading the same apps or installing via an alternate marketplace such as Amazon proves that these apps are totally compatible with the device and run just fine.
I could not understand why it should be such a problem when a much less expensive ($39) 4" tablet installs and plays these games fine directly from Google Play.
Using the "Android System Info" app and after some analysis it appears that the device is reporting its OpenGL capabilities incorrectly as Version 0.0 - I believe the tablet actually supports 2.0 as demonstrated by the fact that these applications run just fine if they are side-loaded.
I believe I can gain root access to these tablets very easily, but they are rather generic and as a newb I don't really want to build a custom ROM or flash the entire nand if i can help it.
I have searched on these forums and haven't seen anything that comes close to this issue.
QUESTION:
Is there an "easy" way to alter the OpenGL capabilities reported by the device without completely replacing the ROM?
Am I missing details?
If there are any other details I can provide please let me know. I'm working with the distributor and they are submitting a bug report to the manufacturer but it seems like it will take a long time to get it fixed through these channels.
I'm also open to suggestions on other forums or sites where it might be more appropriate to ask this question.

Google Play Services Stops Working

Hello Helpful People,
Clearly we are a niche group who love our P8 Max. Wondering, does anyone else have the issue where Google Play Services stops working on their P8 Max? This has happened to me a fair bit and can only be resolved with a hard reset and reinstall. I now have rooted and removed some or most of the the bloatware, hoping this fixes it. Does anyone have any suggestions?
Michael
Hey michaeldanielbourke,
This has happened to me as well. Not sure what the cause is but I've done a few restores due to this issue. One thing I noticed is that when I launch Maps and it asks for my search history...if I say Yes, there is some process that happens that states that Google Play Services is no longer supported on my device.. Subsequent launches of the Play Store causes an open and close and I can't get it to launch. I also noticed that my Google account was automatically removed from Accounts in Settings. So far I've avoided this by not implementing Maps search history, but I'm not really sure what the root cause is.
If anyone has any other feedback please post. There's definitely some quirkyness with this device, but I guess that's expected with an imported device. Overall I'm really happy with it and prefer it over my Note 4. My Note seems like a toy compared to this ...but I keep my Note 4 around because it takes great pictures and video which I do a lot of.
htchd2mtk said:
Hey michaeldanielbourke,
This has happened to me as well. Not sure what the cause is but I've done a few restores due to this issue. One thing I noticed is that when I launch Maps and it asks for my search history...if I say Yes, there is some process that happens that states that Google Play Services is no longer supported on my device.. Subsequent launches of the Play Store causes an open and close and I can't get it to launch. I also noticed that my Google account was automatically removed from Accounts in Settings. So far I've avoided this by not implementing Maps search history, but I'm not really sure what the root cause is.
If anyone has any other feedback please post. There's definitely some quirkyness with this device, but I guess that's expected with an imported device. Overall I'm really happy with it and prefer it over my Note 4. My Note seems like a toy compared to this ...but I keep my Note 4 around because it takes great pictures and video which I do a lot of.
Click to expand...
Click to collapse
Interesting. Well I rooted my phone (finally) and removed the bloatware and the Huawei account information. So, hopefully this should work. Shall update
Is your phone rooted?
Michael
Yeah I was rooted, but it was happening when I wasn't rooted. Before I rooted I took a nandroid backup, so right now I'm running with TWRP with no root.
12/2/15:
Just wanted to update this thread. I continued to have issues with my Google account. For some reason it would remove itself for no apparent reason, other than a conflict (I think) with the Huawei ID or Cloud ID that is built-into the phone. I seemed to have solved this by removing or freezing all of the installed Huawei services and apps (with root). I'm curious if other folks have had this issue as well.
With root and all of the Huawei apps frozen, the phone is really running well. The only downside for me is the camera image quality. It's not bad, but I'm kinda picky about family photos I take.
I still can't get over how my Note 4 looks like a toy compared to this phone. I hope Huawei continues to crank our larger format phones. 6.8" may seem big to many folks, but I think it works well.

What to do now?

Now it's official, no Google blessings!
They killed it before its even born!
The best smartphone any Geek could ever dream of.
6.5 inch horizon screen with better screen to body ratio and smaller notch
Kirin 990 with 5G 7nm processor
4500 mah battery
27w wireless charging with 3 times faster reverse wireless charging
Improved camera sensor
Better in display fingerprint sensor
Better UI
etc...
Tthey promise a stable huawei mobile services platform and a rich app store database, but can it replace Google play services (play store, maps, youtube, drive, etc...)
Even if we can add Google play services, will it be continuously getting updates? Will it be secure? Can it be allowed to add it in the 1st place?
Why kill a great company with leading technologies and limitless potentials?
I am a Huawei flagship user since the Porsche design mate 9 passing through all the great phones Huawei created and ending with the Mate 20 Pro 8gb 256gb international version. No way I'm going back to Samsung. The Note 10 plus can't be compared to the legendary Mate 30 pro!!!!
I'm in shock, I feel I'm in a nightmare and I need to wake up and find it's over soon!
Searching Huawei's App gallery on my Honor view 20, there are lots of YouTube clients. There is web browser access of course. For other apps like maps, we just extract the apk from an old phone and fire it over to the new mate 30. Just means a manual process every now and than. I'm not sure if the lack play services will cause issues? Just think how great the battery life would be without Play Services! Also, we won't have google listening to our every words and then serving up ads all the time.
Same here ... We need to know will we be able to install the play store and google apps .... ?????? This is the important question .
Or when u buy the phone will it transfer all your apps in the 1st sync between 2 phones ?
Is it possible that we can just create a custom rom with all the google services?
hwoarang626 said:
Same here ... We need to know will we be able to install the play store and google apps .... ?????? This is the important question .
Or when u buy the phone will it transfer all your apps in the 1st sync between 2 phones ?
Click to expand...
Click to collapse
It isn't ideal but you could install Aurora Droid if you cannot install the Google Play store.
As for transferring all your apps. I would assume not That seems to be a Google service when you setup your phone with your Google account. Unless they provide a service like that which can read apps and settings from the previous phone.
Another good thing to note besides just installing the Google Play Store is that you need Google Play Services for some apps. Things like Netflix won't play in HD, WhatsApp won't be able to back-up your data to Google Drive, and Snapchat won't work either. You might be able to circumvent those problems with the microG Project though. But I believe that that is still in an early stage of development.
In a follow-up interview with Richard Yu clarified one important question in regards to how users will have control over the software they’ll be able to install on the Mate 30 and Mate 30 Pro;
and he also confirmed that users will be able to unlock the bootloaders for the Mate 30 and 30 Pro.
https://www.anandtech.com/show/14887/huawei-launches-mate-30-mate-30-pro
https://www.youtube.com/watch?v=2DO1cnJwIWw&feature=youtu.be
i don't speak Italian but google apps are installed at 5:15. Maps and youtube are shown shortly after that. Play store is also shown being installed. Getting this phone when it's available.
Is the unavailability of GApps permanent ?
---------- Post added at 09:21 PM ---------- Previous post was at 09:17 PM ----------
Cccmachins said:
In a follow-up interview with Richard Yu clarified one important question in regards to how users will have control over the software they’ll be able to install on the Mate 30 and Mate 30 Pro;
and he also confirmed that users will be able to unlock the bootloaders for the Mate 30 and 30 Pro.
https://www.anandtech.com/show/14887/huawei-launches-mate-30-mate-30-pro
Click to expand...
Click to collapse
We can have Magisk, Custom roms and Kernels then ?
Actually with unlocked bootloader and easy root this may be the phone to get.
pete4k said:
Actually with unlocked bootloader and easy root this may be the phone to get.
Click to expand...
Click to collapse
I was wondering the same thing. In the olden times- phone with unlocked bootloader allowed us to customize phone to the teeth- Performance and battery longevity both improved. Shouldn't that be the case here?'
RE-sale would suffer
mwatson said:
Searching Huawei's App gallery on my Honor view 20, there are lots of YouTube clients. There is web browser access of course. For other apps like maps, we just extract the apk from an old phone and fire it over to the new mate 30. Just means a manual process every now and than. I'm not sure if the lack play services will cause issues? Just think how great the battery life would be without Play Services! Also, we won't have google listening to our every words and then serving up ads all the time.
Click to expand...
Click to collapse
I think the same way as you. The first thing that crossed my mind when Richard Yu said that's not going to be any GMS was that battery life would be freaking awesome. GMS like play services has a really high battery consumption. If I get the Mate 30 Pro, I would just sideload YouTube and Gmail. I don't really need other Google services.
I think this was a dreadful way of handling competition with Huawei.
They outran everyone and so - you treat them like terrorists and run them out of the market.
It's transparent and anti-capitalist and I'm going to buy the phone and I hope that China keeps going.
It's left a bitter taste in my mouth for everything American.
For the time being I'm just going to short-cut from my browsers to gmail etc
I don't need the apps
And side-load when this becomes possible.
I don't like to see people beat down good competition.
I'm behind Huawei all the way - I don't think anyone will ever trust America again - I wish them luck with Harmony OS and in the long term, I wish China's tech, every success.
Let's see.
Onward.
First message on xda-developer since, well, when I actually used the XDA II!
I am not moving away from Android and if I can, Huawei (Mate 7,8,9P,10P,20P, P20P, P30P). Am now looking at prove that GMS can be installed on the M30P and I will upgrade, if not, I'm sorry Huawei.
Are we still on XDA-Developers ? People could boot 3 OS's on the HTC HD2 !
Installing Google Services on the Mate30 is really easy...
Just look at any Meizu or Xiaomi china phone and see how easy it is to get it to run the full Google services, heck, flashing Gapps after Flashing any ROM avaiable on here should already be 2nd nature to most of us !
I agree. Sideload Google services is very easy. Just flash a gapps package and you're done. If you just want YouTube and G-Mail, just flash these two apps
Hope we can easily sideload all Google stuff.
I don't see any phone worth buying outside of M30P or maybe M30X in the future
I have a Mate 20 Pro and it's an amazing phone, I'd like to buy a Mate 30 Pro and I have zero problems with side-loading apps and unlocking bootloaders etc.
The only question I have is, is it possible after side loading the apps for Google restrict them remotely?
Sorry if this is well known, I've been out of the ROM / app flashing game for a while.... back in my HD2 days it was a new ROM every week and great fun
GMS will be like installing on a chinese SKU'd phone, but the issue as a daily driver will be things like widevide, saftey net, bank apps, etc... not to mention having to root for things like aptx codecs etc. It will also remain to be seen if push notifications via gcm will be ok as well, or FCM i think is what the push api is called now.
Netflix, Spotify, most decent banking apps, might be b0rked. Really a shame since this hardware is leagues ahead right now. Pixel 4 xl is looking to be a disappointment comparatively, and note 10 was just 10++ basically.
gn0s1s said:
GMS will be like installing on a chinese SKU'd phone, but the issue as a daily driver will be things like widevide, saftey net, bank apps, etc... not to mention having to root for things like aptx codecs etc. It will also remain to be seen if push notifications via gcm will be ok as well, or FCM i think is what the push api is called now.
Netflix, Spotify, most decent banking apps, might be b0rked. Really a shame since this hardware is leagues ahead right now. Pixel 4 xl is looking to be a disappointment comparatively, and note 10 was just 10++ basically.
Click to expand...
Click to collapse
Yes, am very keen to see if banking apps will work.
SafetyNet WILL be broken by unlocking the bootloader. It's a given. Sadly this means no Netflix, no banking apps, no Snapchat (can cope without that one) etc. To me that's fine - I never watch netflix on my phone and banking I always access from a browser. For a phone the major things, for me, are battery life and the camera. I'll be getting this and hoping I can sideload stuff later.

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