Need help with my device - Galaxy Tab 2 Q&A, Help & Troubleshooting

Right okay quite a wile ago i rooted my device "not sure why now hahahah" but the past month its not been letting me connect to Google Play.
my device is a gt-p3100
I have tried to reset to factory settings but still wont let me connect!
I am thinking about restoring it to stock firmware to see if that makes a difference, But what do use all think or things i could try ?
Let me know ASAP please guys need my tablet backup and running like now hahaha
if you can give me instructions as well please not great with all this stuff still.
Thank you!

robbie.milton said:
.... its not been letting me connect to Google Play. My device is a gt-p3100
I have tried to reset to factory settings but still wont let me connect!
Click to expand...
Click to collapse
Try the following:
- Delete Google account from Settings / Accounts
- Re-add Google account, leave it to synchronize itself again
- Go to App Manager, find Play Store and delete its app data
Result?

Related

I can't download anything from the play market I get 491 error for 2 days now

I had this error before but the thing I did to fix it isint working now. I had to clear the proxy IP address before ans that worked but I can't find how to do it since the interface of ics is different so the instructions on how to do it don't work. Pls help. I havent been able to download or update any apps for 2 days now. Usually this problem passes in 24 hours.
Sent from my HTC Sensation Z710e using XDA
iverson3-1 said:
I had this error before but the thing I did to fix it isint working now. I had to clear the proxy IP address before ans that worked but I can't find how to do it since the interface of ics is different so the instructions on how to do it don't work. Pls help. I havent been able to download or update any apps for 2 days now. Usually this problem passes in 24 hours.
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
THANKS IT WORKED!!!!!!!!!!!!!!
Sent from my HTC Sensation Z710e using XDA
How do you go about deleting your account? Do you completely delete the gmail account or just the play application?
lileann_is said:
How do you go about deleting your account? Do you completely delete the gmail account or just the play application?
Click to expand...
Click to collapse
By deleting your account from the play store, you have to go to menu-settings-apps-all apps-play store
There just clear the data and reboot the phone. When the phone comes back up, sign into your account again.
On a separate note, please take a look at "your devices" in the google play and music. If you have too many devices in each app, the app will prevent any syncing and hang. This happens when you flash multiple roms and the build.props make the phone different in some way, and in turn, make you have different devices listed in your settings. Just a fyi.
Okay that worked I believe. Thanks so much.
if rooted & getting (491) error nothing will install
Press vol(down)+Pwr+home buttons same time time and rooted menu 1st option will be reboot. This will fix error (491) and now you will be able to install without ERROR 491. Worked for me Samsung Galaxy S3.
nukstr said:
Press vol(down)+Pwr+home buttons same time time and rooted menu 1st option will be reboot. This will fix error (491) and now you will be able to install without ERROR 491. Worked for me Samsung Galaxy S3.
Click to expand...
Click to collapse
in htc devices holding together power button + volume down it takes you to the bootloader
no need for home button
malybru said:
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
Click to expand...
Click to collapse
it isnt helping me........i have rooted my phone and nw i cant download even a single stuff!!!!
Error 491 Google Play
malybru said:
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
Click to expand...
Click to collapse
Hi, does not work, because the problem is repeated after a few days. And I used this procedure for a while. I mention I have Note 2 (rooted) and the problem persists. And believe me it's annoying to delete your account every time the error occurred, then restart the phone, to sync your account again and so on. There must be another solution that will not put you to restart the phone every time.
error 491 cant download
I just had this issue. What i did to correct it was go into titanium backup found my original download app and restored it from a previous backup. Work perfect and no more error 491 when trying to download.
no luck
I've taken each step listed in this thread to no avail.. (I'm on a galaxy s3 rooted) at a loss still having this error code :crying:
fixed?
poyzzone said:
Hi, does not work, because the problem is repeated after a few days. And I used this procedure for a while. I mention I have Note 2 (rooted) and the problem persists. And believe me it's annoying to delete your account every time the error occurred, then restart the phone, to sync your account again and so on. There must be another solution that will not put you to restart the phone every time.
Click to expand...
Click to collapse
Did you find any solution for this? Thanks for your answer!

*SOLVED* "Can't establish a reliable data connection to the server"

I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?
mikhail777 said:
I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?
Click to expand...
Click to collapse
Factory reset would be the way to go!
I backed up sd card and did a factory reset, when phone rebooted into recover it said E:format_volume: rfs format failed on /dev/block/stl11. I restarted phone and same issue, not able to connect with market, yet file explorer was able to update by itself? Id like to try the youtube fix, but all i could find was the 2.4.4 version online and when I try to log on it sends me to sync.. Any other options? maybe hard reset??
Hmm.....I'd say GR then go from there.
I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.
mikhail777 said:
I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.
Click to expand...
Click to collapse
No problem, Glad to see your up nd running again
Sent from my Maybach s 4g
How?
How does it solved?
Full wipe and clean re-flash.

[Q] Deleted 'google store' app - OOOPS!

Somehow I've managed to completely delete the google store app off my sony niro, with ICS. This means that i cant upgrade or install any apps from that site! Vodafone, my provider, have suggested that I back everything up and then do a factory reset which will nuke everything on the phone and leaving me to re-install everything afterwards. Ouch!
Can anyone suggest how i can get it back without doing the factory reset please? I cant install their 'PC Companion' software to do it with as I'm using Debian 7.
Thanks
Sharon.
Are you rooted with a custom recovery? Do you have a copy in Titanium Backup?
If not, rooting and either flashing it or pushing it somehow might work. I'm thinking like how you'd flash GAPPs normally with a new ROM.
I'm not sure about specifics for your phone, though.
Sent from my SGH-T999 using xda app-developers app
boudiccas said:
Somehow I've managed to completely delete the ghttp://forum.xda-developers.com/showthread.php?t=1837875oogle store app off my sony niro, with ICS. This means that i cant upgrade or install any apps from that site! Vodafone, my provider, have suggested that I back everything up and then do a factory reset which will nuke everything on the phone and leaving me to re-install everything afterwards. Ouch!
Can anyone suggest how i can get it back without doing the factory reset please? I cant install their 'PC Companion' software to do it with as I'm using Debian 7.
Thanks
Sharon.
Click to expand...
Click to collapse
If your rooted you can use this patched version, it works great for me.
http://forum.xda-developers.com/showthread.php?t=2045571
Aron_H said:
If your rooted you can use this patched version, it works great for me.
http://forum.xda-developers.com/showthread.php?t=2045571
Click to expand...
Click to collapse
Right, new google store app downloaded and installed, rebooted, cleared cache and all stored data and run it. It shows that i have 12+ updates to get, so i start downloading them and it crashes! Just says that 'google store has stopped'! Try again and the same thing happens, so I'll let it fully charge and take it off the charge cord and try again.
But its looking hopeful, thanks.
Sharon.
Full charge now done so I've had a chance to play with it. With all cache and data deleted, it still crashes before you get the little checkbox asking you to agree to googles term and conditions. It doesn't show in 'titanium backup' under 'google store' or 'play store', and neither does it show in 'ROM Toolbox Pro' of downloaded apps, installed apps, or backupped apps. Its as if it doesn't exist!
I'm now at a loss as to what to do next, any ideas please?
Hopefully thanks
Sharon.
If you are on a custom ROM, you could try flashing the applicable Gapps package, as stated above....if not then I'm thinking the factory reset would be next step, as much as a pain that it is.
Just backup and reset
Sent from my Galaxy Nexus using xda app-developers app

[SOLVED]Google Play Store prob.

I have a problem in google play store,
Whenever ill launch, it force close .. and pops out a note
"Unfortunately google play store has stopped"
I already did clearing the data, the cache, force stop, uninstall and reinstall it manually with its latest version.. but still the same.
Also removing and putting my account on it again, and already used google play store fix app. But I didnt try reseting (factory reset) my tab, b'cause I dont want to. So help me. Any ideas or alternative way to fix it? Ill be glad to hear it!
My english is bad, Is it me or just me.? 0_0
sent from Smt210/r using xda free ...
im just trying to help so I hope it works
pinkLeviosa said:
I have a problem in google play store,
Whenever ill launch, it force close .. and pops out a note
"Unfortunately google play store has stopped"
I already did clearing the data, the cache, force stop, uninstall and reinstall it manually with its latest version.. but still the same.
Also removing and putting my account on it again, and already used google play store fix app. But I didnt try reseting (factory reset) my tab, b'cause I dont want to. So help me. Any ideas or alternative way to fix it? Ill be glad to hear it!
My english is bad, Is it me or just me.? 0_0
sent from Smt210/r using xda free ...
im just trying to help so I hope it works
Click to expand...
Click to collapse
Only way to this problem is factory data reset
Take a backup of your data using titanium backup
And wipe data
It will definitely fixes your problem
Because my friend also had this problem and this is the only solution
Hit THANKS IF I HELPED YOU
pandian8552 said:
Only way to this problem is factory data reset
Take a backup of your data using titanium backup
And wipe data
It will definitely fixes your problem
Because my friend also had this problem and this is the only solution
Hit THANKS IF I HELPED YOU
Click to expand...
Click to collapse
Ok, will do, but im still hoping for an alternative way to fix it. Ill wait later or until tomorrow if no one give me other way to fix, sure will do the factory reset.
sent from SmT210/R using xda premium
im just trying to help so I hope it works

Google play missing

My son has a S III with root and CM on it. He clicked on the accept on a system update yesterday and sent the phone in a bootloop. I done a system reset/factory data reset on it and it boots up now and has service. But there is no Google play icon and it won't let you add a Google account. I've done the reset and wipe 3 times and it never asks you to enter any Google account info when the phone first boots up. What am I missing here. I have a note 3 that's rooted and running biggins rom. I've rooted all my phones which total about a dozen or so and have never seen this happen. Anyone have any ideas how to get the play store back on it and Google account. Thanks in advance.
Anyone have any ideas.
donelam304 said:
Anyone have any ideas.
Click to expand...
Click to collapse
I was trying to think of something, I read this topic a few times. Did the OTA go through? You could attempt to install the play store as a regular apk file
Sent from my Nexus 5

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