After almost a year with the tablet, the device is now registering some touches/pressure outside of the screen (so on the bezel). I know that the Infinity has some screen attachment issues (for instance it creaks when pressure is applied), so I think that the movement of the loose screen is causing the digitizer to register some touches. I turned on the setting which allows you to see touches, and it appears touches register on the right border when pressure is applied to the device.
I'm going to hit up customer service tomorow morning and see if I can get it repaired; has anybody else also encountered this problem?
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Hi guys,
About 3 weeks ago I noticed that in certain light, I could see a grid of dots, starting from 5mm from each side of the screen. These dots were arranged in some a regular pattern, so I assummed it was screen sensors, that I had not see before.
However last week, I noticed this same area was now becoming strangely colored. Its difficult to explain, but viewing the screen at an angle or in certain light, that area of the screen looks like the screens plama is leaking. Its similar to if you put a drop of clear oil between the screen protector and the screen itself. This is definatly occuring on the internal part of the screen. So im going to call up HTC this week, and if they request me to send it back, do I need to un-hard-spl the phone? If so how do I do this?
Thanks
I had similar issue with my old Himalaya in the past. It seems like an oil spot between surfaces under specific angle. Now I have another problem with screen on my Rafi-Some blue 'clouds' visible all the time after accident with my car(I lost my phone with case on the parking place and someone-maybe me also drove very closely around it,so the device is just a little bit damaged,but not so much).
I have same problem on my Touch Pro, but my seller say to me this fabrication problem...not important problem...but its very distrubity
hellios said:
Hi guys,
About 3 weeks ago I noticed that in certain light, I could see a grid of dots, starting from 5mm from each side of the screen. These dots were arranged in some a regular pattern, so I assummed it was screen sensors, that I had not see before.
However last week, I noticed this same area was now becoming strangely colored. Its difficult to explain, but viewing the screen at an angle or in certain light, that area of the screen looks like the screens plama is leaking. Its similar to if you put a drop of clear oil between the screen protector and the screen itself. This is definatly occuring on the internal part of the screen. So im going to call up HTC this week, and if they request me to send it back, do I need to un-hard-spl the phone? If so how do I do this?
Thanks
Click to expand...
Click to collapse
I faced this problem in Touch dual before, and the screen was replaced in warranty.
now i've the same in my TP, but this time it clearly decreased the touch screen sensitivity...
i'd say go for replacement.
I encountered the newton's ring problem-term given to me by a HTC staff. I got the handset from O2 but they seemed clueless about this. The problem is that it disappears and then re-appears randomly. Third time I have seen it. I have also encountered the 'oil spill' effect under specific lighting. I can't see it anymore though.
Will drop into an O2 shop asap.
http://forum.xda-developers.com/showthread.php?t=447891
my Fuze has this oil spill effect too.. going to try to put it in a bag of desiccant overnight to see if its just moisture
Woke up this morning, check texts on my G which works fine, pocket it (front left pocket, screen facing my leg, nothing else in there, loose fitting pants), go to work, check it about an hour later, can't undo my screen lock, touch screen is acting all wonky, I'm not even touching it and I keep seeing wrong input over and over... so I turn it off and back on, but I still can't use the touch controls on the left part of the screen (the left and center row of the lock screen doesn't respond, the right most one does, and the very bottom emergency calls does).
So I carefully inspect my phone, there is not a single mark on the screen, bezel, back-plate... the phone is in pristine condition, I take good care of my electronics (or so I thought). I start checking the screen against a light at various angles and on the bottom, slightly under the lock screen dots, I see a very thin line under the glass but above the screen, starting at one edge and going about halfway across. Like the touch sensor is partly cracked, but nothing else is?
So I was wondering, does this count as physical damage? I don't see how it could. As I said, the phone is pristine and I can't imagine how I could have damaged the touch sensor without leaving a mark on the glass, bezel or screen.
But I'm still worried that Futuretel, which is where the Motorola people are telling me to send the phone will call it physical damage and have me fork over 150$ for a repair I could do myself for 50~60.
And I would do it, had I actually broken my phone... But I didn't, so I don't feel I should pay for this at all.
Hi all
My moto Maxx has gone through a lot, but the strangest problem yet started yesterday.
As you can see on the attached video, half of the screen is constantly scrolling. This happens in fastboot and recovery mode as well, so I'm pretty sure it's a hardware problem.
The digitizer still works perfectly, and registers touch where the icon or button should be positioned on the screen. The moving screen also does show everything correctly, just in this crazy scrolling way.
I'm not very hopeful in fixing it, but was wondering if anyone has ever seen this, and if you guys think this is a broken display(and any way to test this?) or a broken GPU. If it is in fact the display, I might consider replacing it.
Some background on all the terrible things I did to this phone:
- Dropped it and cracked screen in September.
- Replaced the glass myself, slightly burned display when removing glass without any consequences (just a tiny mark on the top right, the side that actually still works).
- Dropped again, broke glass again, never bothered to fix it, some small pieces are missing so dust, sweat,.. could've gotten int.
Video:
Most likely the display being broken.
Even when my tempered glass protector is missing chunks the screen starts to funk up. Only worse being the real screen especially the digitizer.
You might be right pjd, or at least screen related.
I opened it up yesterday evening, and I think it might be the cable connecting the screen. Depending on how I positioned the screen and thus the angle at which the cable was bent, it was fixed, the same, or just completely black.
The only thing I have to try to find out now is if it's the kabel, or the connector on the motherboard. Any suggestions on how I could test that are welcome!
In the last two months or so I cracked my screen with the shatter/cracking starting in the upper right-hand corner of the phone. I still have not found a suitable solution for fixing the screen, I was hoping to get a solution to an issue this seems to have created where the display will not turn on.
Simply put, the screen no longer turns on unless initiated by the software with activities like "Hey Google", receiving a text/call, or plugging/unplugging the phone. The majority of the time I cannot get the phone to turn on with normal methods such as media gestures (double tap), any buttons (volume/power), fingerprint sensor are all unable to turn on the screen. Strangely, many times I will receive haptic feedback that senses the physical method I am using but the screen still fails to turn on. Squeezing the phone also doesn't work but is not desired any more as a concern for making the cracking worse.
It's a US phone, rooted, 1.30.617.2 with Magisk and Xposed. I have tried a variety of possible methods with no success including gravitybox hardware tweaks, Cleanslate kernel options, and a variety of stock options that were all unsuccessful.
My best guess is that the cracking on the screen starts in the upper right-hand corner where the proximity sensor is. It is completely shattered there and I have a clear screen protector as well. Is it possible that the proximity sensor is causing this? If so, any suggestions to disable it somehow. If not, do you think it is a damaged product or something else?
With the difficulty of getting and swapping the cracked screen, I am hoping someone can help. THANK YOU!!!
I recently just swapped the screen on mine and it was a bit of a challenge but not too difficult that I wouldn't do it again, for someone else. LOL. Anyway it might be possible to disconnect the prox sensor simply by removing the back cover and a few screws at the top of the device. Not 100 percent sure it will still work or what reaction you might get by disconnecting it, but if you're not going to replace the screen it could be worth a try. I found a couple of sellers on Ebay shortly after Christmas and considering what the phone cost, to me it was worth it to replace the screen but maybe not twice, thus my little joke earlier. There are tare down videos on YouTube if you need that kind of help.
Just checking in to see how things were going and if you tried anything? When my screen cracked I put a tempered glass screen protector on it to prevent any further damage and to prevent finger damage from the small shards that develop in the cracks. I had another phone I used tape on to pull the shards out and it ended up ruining the digitizer so this time I just covered everything up and moved on best I could. Looks like the seller I got my replacement still has some if you're thinking about replacing yours. It says New Condition but mine had definitely come from some device but whom ever removed it did an excellent job because it arrived very clean and ready to install. Getting the old screen off was the hardest part, well and finding the right adhesive to glue it back on. I wasn't able to find the G7000 glue but used F6000 which I found easily. I haven't had any issues with it since. If you want to know more about how I did it check out my thread in this forum. Here's the link to the seller.
https://www.ebay.com/i/264102656067?chn=ps
Hi all,
Two brand new Google-sealed 6a phones just bought from amazon exhibiting the same problem.
The problem is that the phone/screen, sometimes fails to recognize touch inputs, especially at the edges. I just made a screen recording with the "show touches on screen" option enabled for clarity.
Please check the video I've just recorded, here.
As you can see, while I'm repeatedly touching the bottom left screen corner (still well inside the "touch" area), sometimes the phone stops registering the touch(es) for a second or so (sometimes less, sometimes more).
This happens with factory reset phones (two), no apps whatsoever, on A12/A13/QPR1.
If this is a HW problem with my phone, I'll return it and try another one as I really like it (but "can't live" with this problem as it affects usage - especially when using three-button navigation).
Could someone please make a quick test (recording), try to repro this and let me know the outcome?
Thanks a lot!
do you have any protective case or protective glass on the phone?
I've noticed that, after adding case and glass, sometimes touch seems less sensitive near the corners, in my case especially the bottom right one.
Try enabling "Increase Touch Sensitivity" under Settings > Display and check if it does any good.
progitto said:
do you have any protective case or protective glass on the phone?
I've noticed that, after adding case and glass, sometimes touch seems less sensitive near the corners, in my case especially the bottom right one.
Click to expand...
Click to collapse
Same over here, less sensitivity in the corners. I'm on latest October Android 13 version, using Spigen tempered glass screen protector and "Increase Touch Sensitivity" activated
There is a post on Pixel subreddit about this issue, many user are experiencing this issue, both on Android 13 and 12.
oh, wow. same here.
(and all the time i thought it was "just me" (or rather my device), but not worth investigating further (as in, trying to get a replacement, as it’s not THAT often). in a way that’s a relief to hear that apparently i’m not the only one then.)
Same issue. Not all the time, but happens noticeably often every day. No cases or screen protectors yet.
Sometimes my inputs don't register even when they're about a centimeter from the edge of the display. Weird stuff.
Gonna try to enable increased touch sensitivity, see if that does any good.
I don't use any case or screen protector (increasing sensitivity doesn't help).
bought a 3rd unit, this time from Amazon.de (the other two came from Amazon.de) and the problem is still there. This being said, I find it hard to believe this isn't affecting all 6as. Returned the 3rd one... Ridiculous.