[Q] Issues with Google Play - Galaxy Tab 2 Q&A, Help & Troubleshooting

Hello,
I am looking for some asisstance - and in a hurry because i am trying to get my tablet updated before i leave on a flight tomorrow and this is driving me insane.
I have a p5113 with CM10.1 installed on my tablet. (for p5110). I cannot download anything from the google play store -- can't update apps, nothing. I have tried reinstalling two different roms to see if that was the issue, I've cleared the data from the google service framework, google play store, google play services, downloads, download manager and then rebooting. I've tried two different networks.
I can download other .apks normal, and I can use my browser just fine.
Does anyone have any suggestions? Would going back to stock even help? I tried going to stable releases, but that didn't work either.

Go to settings, remove google account. Then Try wiping the data for google play services and google play again. Then reboot to recovery. Wipe cache and dalvik cache. Reboot and see if it works. Btw when you flshed your gapps did you verify the md5 first?
sent from MY BAD A$$ ET4G

patrao_n said:
Go to settings, remove google account. Then Try wiping the data for google play services and google play again. Then reboot to recovery. Wipe cache and dalvik cache. Reboot and see if it works. Btw when you flshed your gapps did you verify the md5 first?
sent from MY BAD A$$ ET4G
Click to expand...
Click to collapse
I had not checked the md5, but i just did and all is well with the md5. (never knew how! learn something new everyday ) I'm trying things in that order that you listed again. I think I did, but I may have missed a step.

fabulousnotion said:
I had not checked the md5, but i just did and all is well with the md5. (never knew how! learn something new everyday ) I'm trying things in that order that you listed again. I think I did, but I may have missed a step.
Click to expand...
Click to collapse
it did go through a different screen that said 'android is upgrading', and it was updating 86 apps, but to no avail, nothing had changed. i checked the md5's for both files (the cm file and the gapps file) and everything checked out fine.
would a restore do anything?

I think I may have pinpointed the issue.
So my phone updates fine on 3g, but when i switch to wifi, it doesn't work. It does the same thing as tablet.
I read something on a website about about there being issues for someone as a DNS problem.
The only thing is that when I tried to use my phone as a hotspot using 3G, it still didn't work on my tablet.
arrrggg i don't know. restore didn't work.

Related

i've tried exactly 15 times now to do the market fix, but it wont' give me an error

message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
nextlevel60 said:
message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
Click to expand...
Click to collapse
have you tried it without booting up market after the cache and data wipes and waiting a few minutes after rebooting?
have you tried with both TI back up and with the applications settings screen(each seperately and exclusively)?
nextlevel60 said:
message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
Click to expand...
Click to collapse
Didn't know vegan 4 was around .....
I am having somewhat the same problem. I was on CM6.1B4, all working ok but wanted to check out this vegan ROM since it is getting so much traction. I installed vegan beta 3. Tried the market fix, got the error, rebooted, waited over 5 mins, nothing. Tried this over and over.
I keep getting 'Network Error, please try again' in the market. Yes wifi is on and working, I can browse the web, download from the web. Once in a while get the market to show a couple apps and download them. But for the most part the market errors and/or is empty.
Here is the stuff I tried. I did a data/cache wipe on ROM install. I also tried a data/cache wipe 2 more times. I have tried the market fix over and over. Sometime I do not get the market error (the expected one). I tried the new market, with the market fix.
Someone please help, what am I doing wrong, why am I getting the network error. Thing is useless without the market. Gmail seems to have issues too downloading mail. This everything worked fine with CM6.1, does the wifi support 802.11b/g/n in vegan?
What are the exact steps from ROM install or data/cache wipe to get market up and running? And don't point me to the market fix, I wants steps prior to that....
You could just install Applanet... granted it only has like the top 10,000 android market apps... It essentially has everything and anything you would really want from the market. ..
Oh yeah and its free and no need to root..
akodoreign said:
Didn't know vegan 4 was around .....
Click to expand...
Click to collapse
neither did i. :O
I found this worked for me and might work for you too.
I goto the settings and select applications and then system
apps. I basically disable google service framework, market and
market update. I then use T. backup and look for google frame-
works and wip the data. I then try to run the market, it should
fail .. You do a complete shutdown and restart ... If you done
it correctly it should get the market working.
nextlevel60 said:
message
just installed vegaN 4, it worked on vegan 3
any tips on what i can do?
Click to expand...
Click to collapse
When you are wiping the cache for the market in the applications settings do you actually see the byte size for cache go to zero 0.00B? I had the same situation on one of my rebuilds - had to wipe and rebuild because the clear cache nor the clear data were actually clearing (i.e., showing zero).
I had the same issue, tried many many times, no error. it worked for me when I first logging to Google market first. Then, do the market fix..
babybacon said:
have you tried it without booting up market after the cache and data wipes and waiting a few minutes after rebooting?
have you tried with both TI back up and with the applications settings screen(each seperately and exclusively)?
Click to expand...
Click to collapse
using titanium backup worked :bowdown: thank you sir
I found this worked for me and might work for you too.
I goto the settings and select applications and then system
apps. I basically disable google service framework, market and
market update. I then use T. backup and look for google frame-
works and wip the data. I then try to run the market, it should
fail .. You do a complete shutdown and restart ... If you done
it correctly it should get the market working.
this work for me too, I had to reboot the first time I got a error mess, I didn't do anything but reboot and when it started up market work
roebeet said:
neither did i. :O
Click to expand...
Click to collapse
lol
Neither did i know there is vegan 4!!!!!!!

[Q] Play store issue

Yesterday I updated my ROM, radio and rpm to the BLK3 release of cleanrom lite... love it.
Anyway, in the play store it shows all of my google programs and, curiously, SU program as uninstalled... even though they are there.
Also shows play services as uninstalled.
When I installed the rom i selected backup to google but not restore (as I have done many times)
anyway... ideas on how to fix... it's been 24 hours so it didnt resolve itself
universe555 said:
Yesterday I updated my ROM, radio and rpm to the BLK3 release of cleanrom lite... love it.
Anyway, in the play store it shows all of my google programs and, curiously, SU program as uninstalled... even though they are there.
Also shows play services as uninstalled.
When I installed the rom i selected backup to google but not restore (as I have done many times)
anyway... ideas on how to fix... it's been 24 hours so it didnt resolve itself
Click to expand...
Click to collapse
First step is to clear data for "Play Store." If it's still present after that, reflash the rom and see if it's resolved.
Sent from my SCH-I535 using xda app-developers app
ok, cleared data and cache for both play store and play services... rebooted to recovey and wiped cache partition... same situation
any other thoughts... i dont want to reinstall if poss
And did you reflash the rom without wiping?
Sent from my SCH-I535 using xda app-developers app
I had wiped/cleared cahce dalvik bat stats...
ok, so i just reinstalled rom (after clearing above again)
in google play now the only thing shoing as installed is play services
should be at least gmail search etc
help... i love my rom
This may sound like overkill but uninstall each app then reinstall them from the market. I checked out the thread and as of yet, nobody has reported any issues akin to yours.
As for SU, I'd suggest installing SuperSU, granting it root and then uninstalling SU. That should work itself out if my line of thinking is correct.
Sent from my SCH-I535 using xda app-developers app
OK, here's where I'm at now...
reinstall ROM and no other apps from play store
when i go to play store online it shows one app installed... google play services
the problem is that when i attempt to download any of the apps on the rom already... gmail, youtube, su etc...
it says already on phone (on the s3 itself)
so it never recognizes that these eight? apps are installed
curiously... it says i downloaded play services... which i did not
i would hate to have to go to another rom but i'm lost at this point... my concern is that i will never be able to update these essential apps if i just let it go
Idk what to say besides redownloading and checking the md5 before flash then doing a full wipe. I just temporarily downloaded/installed CleanRom LE and I have just gmail, google search, maps, voice search, and YouTube installed according to the Play Store. I have a total of 27 apps in my app drawer and I deselected everything for Backup/Restore in Settings/Backup and Reset
Edit: I wiped both Factory reset and System (full wipe) and it worked for me just now. I'm reading that simply reflashing didn't help. You might want to do a full wipe this time.

[Q]Play Store No Connection

On my XT926 I already had an unloked BL prior to KK BL. I went a head and did the upgrade so I could continue using CM11 nightlies but my play store will not connect. I've tried full wipes, every Gapps available with both TWRP and CWM. I've checked the host file and wiped the dalvik and data many times over... I also tried every Rom that supports the new bootloader with no luck, but the stock Rom it works just fine. Anyone have any other suggestions that I may have no thought of?
I also checked the clocks and they are all good to go. I went ahead and downgraded back to 3.0, and now I'm not able to connect to the play store there either. I've tried every rom and gapps with no luck.... could this be from deep dark setting or a HW issue, which I would find hard to believe? I'm stuck now on the factory ROM...
well you dont really give much info to go on....my guess your Google Play services is jacked up. Settings - Apps - Google Play services, clear cache and Manage space and clear everything. then reboot, you could do a cache and dalvik wipe, and then reboot and try again.
Basically no matter what kernel or Rom I am on other than stock I can't connect to the play store. I've tried every gapps available including clearing the cache and manage space... this has really tripped me up.
Lazereth said:
Basically no matter what kernel or Rom I am on other than stock I can't connect to the play store. I've tried every gapps available including clearing the cache and manage space... this has really tripped me up.
Click to expand...
Click to collapse
Where your Google account is set up, can you at least get Gmail to sync, etc? Or, is that hosed up as well? In fact, did you even set up your Google account on your phone? I'm assuming you have, but just want to make sure.
Yes everything works fine and connects... Just the play store doesn't
Sorry to revisit this but I still haven't found a solution to my problem. The screenshots below are the issues I have found. The first one shows "Location Reporting Not available in this region" I live in the U.S. so I'm not sure why I'm getting this. The second one, I am unable to turn on as well. The last one is what I get no matter what I tried. I'm good at following instructions and would consider myself very knowledgeable with my phone. As I stated in previous post, I only get these problems with custom ROMs, no matter what ones or what gapps I use. The screen shots are from CM11. If there is any info someone could use to help me, please let me know.
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Lazereth said:
Sorry to revisit this but I still haven't found a solution to my problem. The screenshots below are the issues I have found. The first one shows "Location Reporting Not available in this region" I live in the U.S. so I'm not sure why I'm getting this. The second one, I am unable to turn on as well. The last one is what I get no matter what I tried. I'm good at following instructions and would consider myself very knowledgeable with my phone. As I stated in previous post, I only get these problems with custom ROMs, no matter what ones or what gapps I use. The screen shots are from CM11. If there is any info someone could use to help me, please let me know.
Click to expand...
Click to collapse
try uninstalling your google play services, rebootinto recovery and clear cache and dalvic cache then boot up and install this one.
bweN diorD said:
try uninstalling your google play services, rebootinto recovery and clear cache and dalvic cache then boot up and install this one.
Click to expand...
Click to collapse
Tried what you suggested, but same result... I'm starting to lose my mind...
Lazereth said:
Tried what you suggested, but same result... I'm starting to lose my mind...
Click to expand...
Click to collapse
i know you tried different gapps, but a similar issue was fixed here by changing to another one. maybe you will find a clue there to help you.
bweN diorD said:
i know you tried different gapps, but a similar issue was fixed here by changing to another one. maybe you will find a clue there to help you.
Click to expand...
Click to collapse
I tried it with all of them and still no dice... I really appreciate you helping with this!!!
Lazereth said:
I tried it with all of them and still no dice... I really appreciate you helping with this!!!
Click to expand...
Click to collapse
there is some sort of play store fixer app here, also may want to check that thread, its about ps errors.
here is a few suggestions.
edit, fix date and time in settings menu seems to be a popular fix too.
edit 2, https://www.youtube.com/watch?v=jAC...eature=iv&annotation_id=annotation_4250485923
bweN diorD said:
there is some sort of play store fixer app here, also may want to check that thread, its about ps errors.
here is a few suggestions.
edit, fix date and time in settings menu seems to be a popular fix too.
edit 2, https://www.youtube.com/watch?v=jAC...eature=iv&annotation_id=annotation_4250485923
Click to expand...
Click to collapse
Tried everything on there, still nothing... I must be the only one with this problem...
Okay, just to be sure we have all our ducks in a row, could you be so kind and give us an answer to each question below?
What is the full name of the CM11 zip file you flashed.
What is the full name of the gapps zip file you flashed
What recovery are you using (CWM or TWRP) and it's version
Also, are you doing any type of restore of the apps from a backup (such as TiBu)? If so, do NOT restore system apps nor their settings, which includes play services, play store, etc, especially if you backed them up under stock.
I just want to make sure you are flashing the correct ROMs for the correct phone as well as the correct GAPPs and using the correct recovery. You've never stated exactly which CM11 you are using, nor which GAPPs or which recovery you've used, so I want to get to the simple things first. It might help, it might not, but it's a start.
Sometimes, the simplest things are the answer to the problem at hand. After 20+ years in the IT industry, even to this day, I still seem to always look for the hard answer rather than the simple one when troubleshooting bugs and other issues with applications and systems.
iBolski said:
Okay, just to be sure we have all our ducks in a row, could you be so kind and give us an answer to each question below?
What is the full name of the CM11 zip file you flashed.
What is the full name of the gapps zip file you flashed
What recovery are you using (CWM or TWRP) and it's version
Also, are you doing any type of restore of the apps from a backup (such as TiBu)? If so, do NOT restore system apps nor their settings, which includes play services, play store, etc, especially if you backed them up under stock.
I just want to make sure you are flashing the correct ROMs for the correct phone as well as the correct GAPPs and using the correct recovery. You've never stated exactly which CM11 you are using, nor which GAPPs or which recovery you've used, so I want to get to the simple things first. It might help, it might not, but it's a start.
Sometimes, the simplest things are the answer to the problem at hand. After 20+ years in the IT industry, even to this day, I still seem to always look for the hard answer rather than the simple one when troubleshooting bugs and other issues with applications and systems.
Click to expand...
Click to collapse
I'm doing a complete wipe of the internal memory. Flashing the rom and then installing gapps. I sign in with my account and the previous error mentioned before happen. I've used many combinations of builds and gapps with the same result.
What is the full name of the CM11 zip file you flashed. cm-11-20140805-NIGHTLY-moto_msm8960.zip
What is the full name of the gapps zip file you flashed pa_gapps-stock-4.4.4-20140629-signed.zip
What recovery are you using (CWM or TWRP) and it's version TWRP2710
Thank you much.
Lazereth said:
I'm doing a complete wipe of the internal memory. Flashing the rom and then installing gapps. I sign in with my account and the previous error mentioned before happen. I've used many combinations of builds and gapps with the same result.
What is the full name of the CM11 zip file you flashed. cm-11-20140805-NIGHTLY-moto_msm8960.zip
What is the full name of the gapps zip file you flashed pa_gapps-stock-4.4.4-20140629-signed.zip
What recovery are you using (CWM or TWRP) and it's version TWRP2710
Thank you much.
Click to expand...
Click to collapse
the 4.4.4 may be your issue. I could not get any 4.4.4 gapps to work with CM11.
Go get this gapps and flash it -> http://itvends.com/gapps/gapps-kk-20140606-signed.zip
I don't know if you'll need to wipe and reflash CM11 or not. You could try flashing gapps over the other gapps you have installed and it should work. If not, you might need to factory data reset your phone via TWRP (wipe cache, dalvik, system, data) and then reflash CM11 and the gapps I pointed you to.
it works fine for me, play store and all.
iBolski said:
the 4.4.4 may be your issue. I could not get any 4.4.4 gapps to work with CM11.
Go get this gapps and flash it -> http://itvends.com/gapps/gapps-kk-20140606-signed.zip
I don't know if you'll need to wipe and reflash CM11 or not. You could try flashing gapps over the other gapps you have installed and it should work. If not, you might need to factory data reset your phone via TWRP (wipe cache, dalvik, system, data) and then reflash CM11 and the gapps I pointed you to.
it works fine for me, play store and all.
Click to expand...
Click to collapse
Yea every time I tried a different package I did a full wipe. My backup with stock works just fine when I do a recovery. I downloaded that gapp with no luck. I really do appreciate your guys help.
Lazereth said:
Yea every time I tried a different package I did a full wipe. My backup with stock works just fine when I do a recovery. I downloaded that gapp with no luck. I really do appreciate your guys help.
Click to expand...
Click to collapse
Did you ever try the gapps I linked to? If so, the only thing I can think of is your Google Play account is borked some how and I doubt you'll get much help from Google since you're using a custom ROM.
Also, are you restoring your google play app settings from a backup as well? If so, don't. Just install gapps, register your Google account and then see if that works before installing any other apps from backups. Do NOT restore anything from a backup yet.
iBolski said:
Did you ever try the gapps I linked to? If so, the only thing I can think of is your Google Play account is borked some how and I doubt you'll get much help from Google since you're using a custom ROM.
Also, are you restoring your google play app settings from a backup as well? If so, don't. Just install gapps, register your Google account and then see if that works before installing any other apps from backups. Do NOT restore anything from a backup yet.
Click to expand...
Click to collapse
Yes I tried the one you linked to. All my installs have been fresh clean installs. I just use my backup to make my phone usable while trying to figure this strange issue out. I also created a new google account to see if it was an account issue but it also had the same problem.
Lazereth said:
Yes I tried the one you linked to. All my installs have been fresh clean installs. I just use my backup to make my phone usable while trying to figure this strange issue out. I also created a new google account to see if it was an account issue but it also had the same problem.
Click to expand...
Click to collapse
Then I'm confused as to what the issue may be then. Very strange. As long as you are not restoring anything from backup until after you've tested your Google Play account, then I have no answer to your issue. I feel bad that we can't help you any further. It's just weird and I've never heard nor seen this happen before, at least not where it was unsolvable, but at this point, I have no earthly idea what is going and why it only works for you under stock but not custom ROMs.
UPDATE: As I think about this, and it might not have anything to do with your issue, but under custom ROMs that are AOSP-based, I am not able to stream any of my videos I've purchased via the Google Play Store, at least, I can't stream them (or watch downloaded videoes) on my phone directly.
However, I can stream them to my Google Chromecast with no issue. It's just watching them directly on my phone that I cannot do. YouTube works fine, as does Vudu, Netflix, etc. Only Google Play Movies will not stream directly on my phone, unless I'm on stock. Not sure if this is some copy-protection or something else? I've tried CM11 as well as Gummy and it doesn't work on either ROM.
So, maybe there is something to this? I have yet to find anyone else that has tried to watch a movie/video that is available via Google Play. If someone could try it (there are some free videos you can get via Google Play Movies/TV) and see if it works for you under CM11, that would be great.
I have no issue going to Google Play, purchasing apps, music and movie/videos. My apps and music play just fine, but I cannot stream videos directly to my phone (nor on my Nexus 7 table that is also currently running CM11).

Facebook not able to install, error -504

Hey guys and gals I've been fighting with this issue for a while and can't seem to find a way to fix it. I'm running the newest nightly for CM12 via safestrap and I've done a complete wipe and fresh install and I still can't install facebook. Tried clearing the data and cache from the google apps that were recommended via other threads.
This morning I did an entire wipe, installed stock, rooted, installed Facebook successfully, then installed Safestrap, made a new slot, installed CM, and facebook fails on install. Tried installing via Playstore as well as manually with the APK and both fail basically the same way though when doing the APK it doesn't give the 504 error.
So I'm hoping someone out there has another idea of something to try, in the interim I've been running Facebook lite, which works but notifications are unstable for me. It would be easier if I could run the normal app but it's been fighting me at every turn.
Thanks
Luke
Did you try pasting the .APK directly in /data/app and setting appropriate permissions?
Alright I figured I'd come back to this since I did end up finding a solution. I didn't try pasting the APK direct since I had read of some issues with guys doing that and having to wipe the device and I didn't want to have to do that. So I ended up using Titanium backup to backup the copy from the stock rom install that was working, and then restore it into the CM12 install and it worked. Wouldn't update via Play Store but it did work to get a functional install.
So if other guys find this thread down the road, this might be a way to make it work.
Take care!
Luke
I don't know why it wasn't working when you tried to install the apk, but sometimes happened to me something similar. I wasn't able to install any app from the PS, it always trow me an error, I don't remember the exact number, but if it wasn't 504, is really close. The only workaround was to delete my Google account and format data, and when it turned on I skipped the Google first startup wizard and went straight to the play store, and when it prompted to log on, I did and worked flawless. Glad to know that you already fixed it, but this workaround may help someone else
Enviado desde mi RAZR HD mediante Tapatalk

Play Services force-closing - fix?

Yes, this is a straight-forward fail - I am running a CM13-based ROM and flashed a nightly build (has been redrawn meanwhile) onto my N5 without backing up first. Right after the first reboot, I received a "Play Services has stopped working" error message and this keeps appearing all the time. Additionally, the Google Now Launcher has disappeared from my launcher list - and of course, all the Play Services-dependent features don't work, i.e. Chrome, Contacts sync, Play Store and so on. So, my phone basically is useless.
I suspect all the problems arise from the non-working Play Services. I managed to uninstall them after deactivating the Android Device Manager and re-installed the latest version, but this didn't fix the problem. Is there anything else I can try? Or is there no way around a complete wipe?
have u flashed Gapps?
Tried it, but didn't help either. I'll just go for a full wipe now. But thank you for answering!
YassinTP said:
Tried it, but didn't help either. I'll just go for a full wipe now. But thank you for answering!
Click to expand...
Click to collapse
try clearing Cache and dalvik cache and then delete the host file from "etc" folder!
I should've tried deleting the host file. Wiping Dalvik and Cache didn't work before...
Anyway, I took the opportunity, put my 32GB mainboard in and set up everything from scratch.
Are you using amplify?
No, I didn't use that.

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