[Q]Viber not showing old messages! - Android Software/Hacking General [Developers Only]

Hello
I am facing a very weird problem with viber..I cant go to my previous messages after about 6 pages of conversations..has anybody had the same problem with viber?its very weird cause nobody says anything online about it. I am using a GNote and my girlfriend a nexus and we both have the same problem. after a while it says no more messages to show and we have messages over a month.is there a limit of how many messages viber stores or is just something with our phones? please help

Hi there,
This is Viber's official rep.
I'm here to help.
Have you uninstalled/deactivated Viber lately?

Yes and I had an official reply it auto deletes the messages after a long conversation or after 14 days..
Sent from my GT-N7000 using xda premium

Unfortunately, Viber's chat history is automatically deleted when reinstalling/deactivating Viber. This is why we recommend our users to use Viber's backup option and export their chat history onto email, in order to have a backup of it frequently.
We apologize for any inconvenience that might have been caused.

Viber Team said:
Unfortunately, Viber's chat history is automatically deleted when reinstalling/deactivating Viber. This is why we recommend our users to use Viber's backup option and export their chat history onto email, in order to have a backup of it frequently.
We apologize for any inconvenience that might have been caused.
Click to expand...
Click to collapse
Hi Viber,
I'm having a similar issue, me and my girlfriend can only view about 6 pages of old messages (I cannot scroll down more than 6 pages) though we have more messages than those 6 pages. My girlfriend reinstalled Viber once but as I remember, it was far before than the date showing on the oldest message (on the page 6th). Is this a limitation of Viber of maybe we have problems with our phones? Or wrong setting I dont know? We are both using Viber v2.3.2 on Sony Xperia S, android 4.0.4. Please help
Or is there anyway to auto backup our messages?
Thank you for your support.

Viber Team said:
Unfortunately, Viber's chat history is automatically deleted when reinstalling/deactivating Viber. This is why we recommend our users to use Viber's backup option and export their chat history onto email, in order to have a backup of it frequently.
We apologize for any inconvenience that might have been caused.
Click to expand...
Click to collapse
message should store your viber server like face-book messenger

No your messages should not be stored on the server for staff to read. line messenger does the same its erased everytime a sign in occurs its called security
What are tou sending via a text based messaging system that you need to save for so long
Sent from my LG-D722 using XDA Premium HD app

Related

Viber call record & messages?

Is there any way to
1. Automatically record viber calls
2. Retrieve viber messages
When I do not have root on that phone?
Hi,
This is an official member of the Viber R&D Team.
At this stage there is no way to record Viber calls - at least not through the app itself. If you would like to see this feature in future versions, then we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
2. If by "retrieve messages" you mean to retrieve deleted Viber messages, then unfortunately this isn't possible since we (Viber) don't keep our users' chat history in our servers, as we respect user privacy. In order to prevent this from happening, we now offer the "Export Message History" option in Viber's settings, so users can backup their message history in their emails.
If you have any other questions, please feel free to contact me again
Regards,
the Viber Team.
third party apps ??
it is possible though third party apps ? if yes so which one ???
How to transfer viber messages to new phone (android)
I just migrated to a Samsung Notes 3 from Notes 2, is it possible to migrate the viber messages as well, as in Whatsapp the restore function was quite simple can the same be done on Viber.
Thanks.
@JSChong9 -
Hi,
At this point unfortunatel this option is not possible.
It is only possible to export Viber's messages via email, but not to import them back onto Viber.
We are considering to add this option in future versions, and we apologize for any inconvenience caused.
If you want to record Viber on android or IOS, you can use mspy or Flexispy. If you want to record Viber on PC, you can use Spy Voice Recorder. You can download it on http://www.mysuperspy.com/viber-call-recorder.htm
Viber Team said:
@JSChong9 -
Hi,
At this point unfortunatel this option is not possible.
It is only possible to export Viber's messages via email, but not to import them back onto Viber.
We are considering to add this option in future versions, and we apologize for any inconvenience caused.
Click to expand...
Click to collapse
Well it seems that both video and photos are saved automatically but not voice massages!
Is that future coming soon?
We are looking into as a future feature, but we currently have no plans in place.
zizifiroozi said:
Well it seems that both video and photos are saved automatically but not voice massages!
Is that future coming soon?
Click to expand...
Click to collapse
Take a look at
any-data-recovery.com/iphone-data/how-to-recover-viber-messages-photos-contacts-call-history-on-iphone.html
This guide will tell you:
how to get back lost Viber messages iPhone
how to backup Viber messages
Recently you can save the message to mail.
Rifesdi said:
Recently you can save the message to mail.
Click to expand...
Click to collapse
is there any way i can get my deleted call logs on viber. if somebody knows how to do this please let me know,this is like hell important for me
thanks guys

[Q] Viber mixes up all names

After recovering viber + data with titanium backup every time I have updated my rom, it suddenly started to mix up the names in all the conversations a couple of months ago.
My fathers name is on me and my sisters conversation and my father is named some random name from my contact list that does not have viber, but still it shows an image of him.
Everytime I recover viber the names are different. I wonder what my dad is going to be named now?
This has been driving me crazy as I have sent a message to wrong person thinking I sent it to the right several times.
What to do? I don't want to remove viber completely with all it´s data because I have conversations that I want to keep.
Anyone?
boeing94 said:
After recovering viber + data with titanium backup every time I have updated my rom, it suddenly started to mix up the names in all the conversations a couple of months ago.
My fathers name is on me and my sisters conversation and my father is named some random name from my contact list that does not have viber, but still it shows an image of him.
Everytime I recover viber the names are different. I wonder what my dad is going to be named now?
This has been driving me crazy as I have sent a message to wrong person thinking I sent it to the right several times.
What to do? I don't want to remove viber completely with all it´s data because I have conversations that I want to keep.
Click to expand...
Click to collapse
This happens because Viber keeps Android contact IDs in its database and the contact IDs change when you update your ROM, wipe your contacts and then set up your contacts again (e.g. by syncing to Google)
If you know SQL then you can fix the data by hand - I had the same problem.
Install sqlite3 on your computer (it comes with Mac OS X), then pull the Viber databases in /data/data/com.viber.voip/databases and the Android contacts databases in /data/data/com.android.providers.contacts/databases onto your computer.
Look in the contacts table in /data/data/com.android.providers.contacts/databases/contacts2.db to find the new IDs of the contacts who you use Viber to send messages to. Then look in the participants table in /data/data/com.viber.voip/databases/viber_messages to find out the OLD contact IDs that viber is using. Then update viber_messages and participants, for example I needed to change old contact ID 1364 to new contact ID 683 and old contact ID 1440 to new contact ID 1666 and I used these statements:
Code:
update messages set person = 683 where person = 1364;
update messages set person = 1666 where person = 1440;
update participants set contact_name = display_name, contact_id = 683 where contact_id = 1364;
update participants set contact_name = display_name, contact_id = 1666 where contact_id = 1440;
When you're done push the Viber messages database back to your phone. Use these commands (change 10065 to the user ID for Viber on your phone):
Code:
adb shell 'rm /data/data/com.viber.voip/databases/viber_messages*'
adb push viber_messages /data/data/com.viber.voip/databases/
adb shell chmod 660 /data/data/com.viber.voip/databases/viber_messages*
adb shell chown 10065 /data/data/com.viber.voip/databases/viber_messages*
adb shell chgrp 10065 /data/data/com.viber.voip/databases/viber_messages*
Viber is crap program
caused me many problems in the past. some contacts names doesnt show up!!
Hi everyone,
This is an official member of the Viber R&D Team. I'm here to provide direct support.
About the Titanium backup issue - please note that Titanium is a third-party application that does not officially link to Viber, and so we (Viber) naturally cannot guarantee that it will smoothly work with Viber's features.
You might want to contact Titanium developers for more information and assistance
@The Prince1 -
The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://bit.ly/rRtPqk
(The instructions refer to iPhone, but are relevant to all phones nevertheless).
Viber Team said:
Hi everyone,
This is an official member of the Viber R&D Team. I'm here to provide direct support.
About the Titanium backup issue - please note that Titanium is a third-party application that does not officially link to Viber, and so we (Viber) naturally cannot guarantee that it will smoothly work with Viber's features.
You might want to contact Titanium developers for more information and assistance
@The Prince1 -
The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://bit.ly/rRtPqk
(The instructions refer to iPhone, but are relevant to all phones nevertheless).
Click to expand...
Click to collapse
Thanks for your answer! I really appreciate that Viber team are answering questions out on the forums cause this is not the first time I see you around. I can really notice a presence of you guys.
I will continue using Viber despite my problems(that I do not blame you for, after all Titanium backup is a third-party application) with it.
On topic: I will look further into this, probably using SQL.
It's our pleasure to help!
If you have any more questions/suggestions for us in the future, please don't hesitate to contact me again
Viber Team said:
Hi everyone,
About the Titanium backup issue - please note that Titanium is a third-party application that does not officially link to Viber, and so we (Viber) naturally cannot guarantee that it will smoothly work with Viber's features.
You might want to contact Titanium developers for more information and assistance
Click to expand...
Click to collapse
All what TB does is to backup the data folder "as it is", it has nothing to do with Viber or know how viber works, and nobody should contact TB team because the restore of Viber app doesn't work, mainly because the issue here is Viber itself. also because from the 100's of apps I backup with TB, only Viber suffer from this issue.
what frankoid described is the real issue, so the solution should be that Viber finds a different way of connecting its contacts with the Android Contacts.
anyway, thanks for the response.
@mcbyte_it -
You are right - technologically, it is not an impossible task to implement the options you mentioned into our app. However, please bear in mind that you are not the only user who requests features from us among our millions of users worldwide.
Aside from that, we also have other projects running in our company, like Viber on whole new platforms, for example.
All of the above doesn't mean we neglect our users' requests. We invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
I may have solved this problem..
I backed up my contacts using titanium backup.. But all of my contacts are synced in Google. Then, I restored it in titanium backup, contacts are not appearing.. Login to Google contacts synced then when I accessed Viber. Names are not mixed up!!
Anyway, Viber should have put an export and import function. I hope this will be implemented on the future
Sent from my GT-I9300 using Tapatalk 2
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
ashokjp said:
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
Click to expand...
Click to collapse
Great. This is handy, only thing that I hate is I need to root my phone just to restore my viber messages
Sent from my LT29i using Tapatalk 2
Well this buy happens only for root users and so the solution requiring root would be normal.
I mean titanium backup and restore of data directly, is possible only for root users, so this bug arises and you can fix this easily by deleting that DB and refreshing contacts
ashokjp said:
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
Click to expand...
Click to collapse
I don't know why but it doesn't work for me. I'm able to see only one contact and no names in messages that I restored from viber_messages.
boeing94 said:
After recovering viber + data with titanium backup every time I have updated my rom, it suddenly started to mix up the names in all the conversations a couple of months ago.
My fathers name is on me and my sisters conversation and my father is named some random name from my contact list that does not have viber, but still it shows an image of him.
Everytime I recover viber the names are different. I wonder what my dad is going to be named now?
This has been driving me crazy as I have sent a message to wrong person thinking I sent it to the right several times.
What to do? I don't want to remove viber completely with all it´s data because I have conversations that I want to keep.
Click to expand...
Click to collapse
Just clear app data, set up your number on viber again,and all contacts should show up with their actual name.
ashokjp said:
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
Click to expand...
Click to collapse
First of thanks (again!)
I can confirm this still works, worked for me anyways!
Only difference is before I got to press 'update contatcs'.... Viber updated them automatically on launch and problem solved
My problem was wrong contacts for existing messages, I do as many others use TB to backup app+data.
Cheers!
nerdo said:
First of thanks (again!)
I can confirm this still works, worked for me anyways!
Only difference is before I got to press 'update contatcs'.... Viber updated them automatically on launch and problem solved
My problem was wrong contacts for existing messages, I do as many others use TB to backup app+data.
Cheers!
Click to expand...
Click to collapse
There is a-lot easier way to fix this problem.
Open People app (the phone's contact manager) and edit broken contact:
1- Delete end number of mobile number and save the contact.
2- Open Viber then hit back.
3- Again edit broken contact and add deleted number at end of mobile number.
4- Open Viber you'll see broken contact-thread is fixed
This will work for non-root users too.
Hi,
We are excited and proud to announce that we have just released a major new update to our mobile application: Viber 4.0!
What's new in the new version?
- Choose from over 1,000 stickers in the brand new Sticker Market. The Sticker Market features endless possibilities for brightening up your conversations. Download themed sticker packages and enjoy the party!
- Push-to-talk voice messaging. Send messages instantly with the new push-to-talk feature that streams your voice message as you record it.
- (Android only) Supported tablet compatibility. Viber is now fully compatible with your tablet device(s). Enjoy quality conversations, wherever is most comfortable for you!
- Group capacity increased to 100 members. Whether you want to share with your nearest and dearest or just send a message to a large group of people, Viber groups let you get in touch with even more people, all in one place.
- Beautiful conversation backgrounds in the new background gallery. Choose elegant backgrounds to decorate your conversations from our new collection, designed by our very own Viber artists.
- Forward messages to your groups. Sharing is caring. The popular feature for contacts is now also available for all groups!
As usual, we will be right here to receive your thoughts and feedback. If anyone encounters any problems or would like to share their experiences from our new update, please don't hesitate to contact us.
Best regards,
the Viber Team.
nDman.sk said:
There is a-lot easier way to fix this problem.
Open People app (the phone's contact manager) and edit broken contact:
1- Delete end number of mobile number and save the contact.
2- Open Viber then hit back.
3- Again edit broken contact and add deleted number at end of mobile number.
4- Open Viber you'll see broken contact-thread is fixed
This will work for non-root users too.
Click to expand...
Click to collapse
Thanks, this worked perfectly for me :good:
Sorry for digging up and old thread but I can confirm that this is still and issue with the current versions of Viber on at least 3 separate phones that I've used.
I just fixed some rogue contact lists the other night - for some reason using Viber it merges different contacts together.

How to see when sms is seen

Is there some app for android devices where I can see when time person which got my standard sms opened that sms ?
Just like on facebook chat there is exact time when other person sow my messages in chat
Depending on carrier and ROM, you can specify in the SMS settings the delivery of a receipt after the SMS has been opened.
Sent from my GT-N7100 using XDA Premium 4 mobile app
gorantz said:
Is there some app for android devices where I can see when time person which got my standard sms opened that sms ?
Just like on facebook chat there is exact time when other person sow my messages in chat
Click to expand...
Click to collapse
This isn't possible for the messages...
Its possible.in many IM messengers.
They give many features....
Sent from my GT-N7100 using Tapatalk 4
I supposed that it is impossible :silly:
I only know that is some sms apps you can see that the sms is arrived on the others phone, but i don' t think it is possible to see if he/she readed the message
The SMS protocol has no way to report when messages have been read, but it does have ways to report when it's sent and received. Unfortunately, the standard makes these optional, not required.
The Android framework supports receipts when SMS messages are sent and received. The SmsMananager lets a program specify independent callbacks for sentIntent "when the message is successfully sent, or failed" and deliveryIntent "when the message is delivered to the recipient". See: developer.android.com/reference/android/telephony/SmsManager.html
But you can't rely on that working in an Android app. The problem is that
The actual SMS transfer code is written by the device manufacturer
SMS message transfer is controlled by the carrier
So, for a delivery receipt to work, it has to be implemented, and implemented consistently, by
The manufacturer of your phone
Your carrier
Your friend's carrier
The manufacturer of your friend's phone
The bottom line is that you're not even guaranteed that a given SMS is going to be delivered, let alone when. If you want receipts you need to use a different app, such as facebook chat.
gorantz said:
Is there some app for android devices where I can see when time person which got my standard sms opened that sms ?
Just like on facebook chat there is exact time when other person sow my messages in chat
Click to expand...
Click to collapse
She don't like you. Move on to the next one.
Sent from my iPhone using Tapatalk - now Free
bdpyo said:
She don't like you. Move on to the next one.
Click to expand...
Click to collapse
+1 :cyclops:
If a woman needs those kind of feature, I wouldn't chat with here ^^
ehartwell gave a very good reply!
Thats only possible for MMS, not for SMS...
BR.

[Completed] Viber tells me it is 'Disconnected, Calls and messages are unavailable'.

It started when I flew into China for a holiday.
I have an iPhone ios 5
I have updated it for the latest Viber app (available to my ios)
My phone sends notifications that I have 100 viber messages, and I can see who the messages are from, it's just that I cannot read them within the viber app
Please help! I'm here for a month, and cannot do without viber.
XDA Visitor said:
It started when I flew into China for a holiday.
I have an iPhone ios 5
I have updated it for the latest Viber app (available to my ios)
My phone sends notifications that I have 100 viber messages, and I can see who the messages are from, it's just that I cannot read them within the viber app
Please help! I'm here for a month, and cannot do without viber.
Click to expand...
Click to collapse
Hi,
XDA does not have iphone sections, so I'm afraid you will need to find an iPhone forum on the web.
Good Luck!

[Completed] Samsung Messages Bug? Can't switch to Google Messenger!

Hello all,
I'm having this really weird issue where after I recently wiped and freshly updated my Galaxy S7 Edge to Nougat, I started using Samsung's default messages app to see if I'd like it. Well long story short I decided to switch back to Google Messenger like I always do on every device I've owned, but when I install the app, and set it up. NONE of my SENT messages are imported to the app. Only the RECEIVED messages from my contacts. Every message I've sent to any and all of my contacts AND *some* messages received are just completely missing. I have no way of exporting the messages via the Samsung app to then import into google messenger, and I've tried using third-party apps and Samsung smart switch to backup the messages and then restore them, but they all only see and backup the received messages, and not the ones I sent.
This problem is only for the messages I've sent and received since the day I updated my phone and started using Samsung messages. Any conversations older than that, transfer successfully to google messenger.
I don't think Nougat or the update is the issue, but rather with something in samsung messages. I could really use some help! Thanks!
Links to images:
http://imgur.com/a/QWg6f http://imgur.com/a/Y8DMT
rogvid700 said:
Hello all,
I'm having this really weird issue where after I recently wiped and freshly updated my Galaxy S7 Edge to Nougat, I started using Samsung's default messages app to see if I'd like it. Well long story short I decided to switch back to Google Messenger like I always do on every device I've owned, but when I install the app, and set it up. NONE of my SENT messages are imported to the app. Only the RECEIVED messages from my contacts. Every message I've sent to any and all of my contacts AND *some* messages received are just completely missing. I have no way of exporting the messages via the Samsung app to then import into google messenger, and I've tried using third-party apps and Samsung smart switch to backup the messages and then restore them, but they all only see and backup the received messages, and not the ones I sent.
This problem is only for the messages I've sent and received since the day I updated my phone and started using Samsung messages. Any conversations older than that, transfer successfully to google messenger.
I don't think Nougat or the update is the issue, but rather with something in samsung messages. I could really use some help! Thanks!
Links to images:
http://imgur.com/a/QWg6f http://imgur.com/a/Y8DMT
Click to expand...
Click to collapse
Greetings and welcome to assist. Unfortunately assist is for guiding new members around the boards only, please ask your question here
https://forum.xda-developers.com/s7-edge/help
Thanks for understanding
Sawdoctor

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