After recovering viber + data with titanium backup every time I have updated my rom, it suddenly started to mix up the names in all the conversations a couple of months ago.
My fathers name is on me and my sisters conversation and my father is named some random name from my contact list that does not have viber, but still it shows an image of him.
Everytime I recover viber the names are different. I wonder what my dad is going to be named now?
This has been driving me crazy as I have sent a message to wrong person thinking I sent it to the right several times.
What to do? I don't want to remove viber completely with all it´s data because I have conversations that I want to keep.
Anyone?
boeing94 said:
After recovering viber + data with titanium backup every time I have updated my rom, it suddenly started to mix up the names in all the conversations a couple of months ago.
My fathers name is on me and my sisters conversation and my father is named some random name from my contact list that does not have viber, but still it shows an image of him.
Everytime I recover viber the names are different. I wonder what my dad is going to be named now?
This has been driving me crazy as I have sent a message to wrong person thinking I sent it to the right several times.
What to do? I don't want to remove viber completely with all it´s data because I have conversations that I want to keep.
Click to expand...
Click to collapse
This happens because Viber keeps Android contact IDs in its database and the contact IDs change when you update your ROM, wipe your contacts and then set up your contacts again (e.g. by syncing to Google)
If you know SQL then you can fix the data by hand - I had the same problem.
Install sqlite3 on your computer (it comes with Mac OS X), then pull the Viber databases in /data/data/com.viber.voip/databases and the Android contacts databases in /data/data/com.android.providers.contacts/databases onto your computer.
Look in the contacts table in /data/data/com.android.providers.contacts/databases/contacts2.db to find the new IDs of the contacts who you use Viber to send messages to. Then look in the participants table in /data/data/com.viber.voip/databases/viber_messages to find out the OLD contact IDs that viber is using. Then update viber_messages and participants, for example I needed to change old contact ID 1364 to new contact ID 683 and old contact ID 1440 to new contact ID 1666 and I used these statements:
Code:
update messages set person = 683 where person = 1364;
update messages set person = 1666 where person = 1440;
update participants set contact_name = display_name, contact_id = 683 where contact_id = 1364;
update participants set contact_name = display_name, contact_id = 1666 where contact_id = 1440;
When you're done push the Viber messages database back to your phone. Use these commands (change 10065 to the user ID for Viber on your phone):
Code:
adb shell 'rm /data/data/com.viber.voip/databases/viber_messages*'
adb push viber_messages /data/data/com.viber.voip/databases/
adb shell chmod 660 /data/data/com.viber.voip/databases/viber_messages*
adb shell chown 10065 /data/data/com.viber.voip/databases/viber_messages*
adb shell chgrp 10065 /data/data/com.viber.voip/databases/viber_messages*
Viber is crap program
caused me many problems in the past. some contacts names doesnt show up!!
Hi everyone,
This is an official member of the Viber R&D Team. I'm here to provide direct support.
About the Titanium backup issue - please note that Titanium is a third-party application that does not officially link to Viber, and so we (Viber) naturally cannot guarantee that it will smoothly work with Viber's features.
You might want to contact Titanium developers for more information and assistance
@The Prince1 -
The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://bit.ly/rRtPqk
(The instructions refer to iPhone, but are relevant to all phones nevertheless).
Viber Team said:
Hi everyone,
This is an official member of the Viber R&D Team. I'm here to provide direct support.
About the Titanium backup issue - please note that Titanium is a third-party application that does not officially link to Viber, and so we (Viber) naturally cannot guarantee that it will smoothly work with Viber's features.
You might want to contact Titanium developers for more information and assistance
@The Prince1 -
The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://bit.ly/rRtPqk
(The instructions refer to iPhone, but are relevant to all phones nevertheless).
Click to expand...
Click to collapse
Thanks for your answer! I really appreciate that Viber team are answering questions out on the forums cause this is not the first time I see you around. I can really notice a presence of you guys.
I will continue using Viber despite my problems(that I do not blame you for, after all Titanium backup is a third-party application) with it.
On topic: I will look further into this, probably using SQL.
It's our pleasure to help!
If you have any more questions/suggestions for us in the future, please don't hesitate to contact me again
Viber Team said:
Hi everyone,
About the Titanium backup issue - please note that Titanium is a third-party application that does not officially link to Viber, and so we (Viber) naturally cannot guarantee that it will smoothly work with Viber's features.
You might want to contact Titanium developers for more information and assistance
Click to expand...
Click to collapse
All what TB does is to backup the data folder "as it is", it has nothing to do with Viber or know how viber works, and nobody should contact TB team because the restore of Viber app doesn't work, mainly because the issue here is Viber itself. also because from the 100's of apps I backup with TB, only Viber suffer from this issue.
what frankoid described is the real issue, so the solution should be that Viber finds a different way of connecting its contacts with the Android Contacts.
anyway, thanks for the response.
@mcbyte_it -
You are right - technologically, it is not an impossible task to implement the options you mentioned into our app. However, please bear in mind that you are not the only user who requests features from us among our millions of users worldwide.
Aside from that, we also have other projects running in our company, like Viber on whole new platforms, for example.
All of the above doesn't mean we neglect our users' requests. We invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
I may have solved this problem..
I backed up my contacts using titanium backup.. But all of my contacts are synced in Google. Then, I restored it in titanium backup, contacts are not appearing.. Login to Google contacts synced then when I accessed Viber. Names are not mixed up!!
Anyway, Viber should have put an export and import function. I hope this will be implemented on the future
Sent from my GT-I9300 using Tapatalk 2
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
ashokjp said:
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
Click to expand...
Click to collapse
Great. This is handy, only thing that I hate is I need to root my phone just to restore my viber messages
Sent from my LT29i using Tapatalk 2
Well this buy happens only for root users and so the solution requiring root would be normal.
I mean titanium backup and restore of data directly, is possible only for root users, so this bug arises and you can fix this easily by deleting that DB and refreshing contacts
ashokjp said:
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
Click to expand...
Click to collapse
I don't know why but it doesn't work for me. I'm able to see only one contact and no names in messages that I restored from viber_messages.
boeing94 said:
After recovering viber + data with titanium backup every time I have updated my rom, it suddenly started to mix up the names in all the conversations a couple of months ago.
My fathers name is on me and my sisters conversation and my father is named some random name from my contact list that does not have viber, but still it shows an image of him.
Everytime I recover viber the names are different. I wonder what my dad is going to be named now?
This has been driving me crazy as I have sent a message to wrong person thinking I sent it to the right several times.
What to do? I don't want to remove viber completely with all it´s data because I have conversations that I want to keep.
Click to expand...
Click to collapse
Just clear app data, set up your number on viber again,and all contacts should show up with their actual name.
ashokjp said:
I have found an easier way of doing this than going thru this finding and updating.
I had the same issue, I deleted the vibers copy of contacts stored in this db /data/data/com.viber.voip/databases/viber_data
Once this is deleted, inside viber > contacts, all contacts are gone, now press menu and select update contacts.
All contacts are back and mapped correctly to conversations.
Click to expand...
Click to collapse
First of thanks (again!)
I can confirm this still works, worked for me anyways!
Only difference is before I got to press 'update contatcs'.... Viber updated them automatically on launch and problem solved
My problem was wrong contacts for existing messages, I do as many others use TB to backup app+data.
Cheers!
nerdo said:
First of thanks (again!)
I can confirm this still works, worked for me anyways!
Only difference is before I got to press 'update contatcs'.... Viber updated them automatically on launch and problem solved
My problem was wrong contacts for existing messages, I do as many others use TB to backup app+data.
Cheers!
Click to expand...
Click to collapse
There is a-lot easier way to fix this problem.
Open People app (the phone's contact manager) and edit broken contact:
1- Delete end number of mobile number and save the contact.
2- Open Viber then hit back.
3- Again edit broken contact and add deleted number at end of mobile number.
4- Open Viber you'll see broken contact-thread is fixed
This will work for non-root users too.
Hi,
We are excited and proud to announce that we have just released a major new update to our mobile application: Viber 4.0!
What's new in the new version?
- Choose from over 1,000 stickers in the brand new Sticker Market. The Sticker Market features endless possibilities for brightening up your conversations. Download themed sticker packages and enjoy the party!
- Push-to-talk voice messaging. Send messages instantly with the new push-to-talk feature that streams your voice message as you record it.
- (Android only) Supported tablet compatibility. Viber is now fully compatible with your tablet device(s). Enjoy quality conversations, wherever is most comfortable for you!
- Group capacity increased to 100 members. Whether you want to share with your nearest and dearest or just send a message to a large group of people, Viber groups let you get in touch with even more people, all in one place.
- Beautiful conversation backgrounds in the new background gallery. Choose elegant backgrounds to decorate your conversations from our new collection, designed by our very own Viber artists.
- Forward messages to your groups. Sharing is caring. The popular feature for contacts is now also available for all groups!
As usual, we will be right here to receive your thoughts and feedback. If anyone encounters any problems or would like to share their experiences from our new update, please don't hesitate to contact us.
Best regards,
the Viber Team.
nDman.sk said:
There is a-lot easier way to fix this problem.
Open People app (the phone's contact manager) and edit broken contact:
1- Delete end number of mobile number and save the contact.
2- Open Viber then hit back.
3- Again edit broken contact and add deleted number at end of mobile number.
4- Open Viber you'll see broken contact-thread is fixed
This will work for non-root users too.
Click to expand...
Click to collapse
Thanks, this worked perfectly for me :good:
Sorry for digging up and old thread but I can confirm that this is still and issue with the current versions of Viber on at least 3 separate phones that I've used.
I just fixed some rogue contact lists the other night - for some reason using Viber it merges different contacts together.
Related
Is there such a thing as Contact or SMS metadata in Android? If so, how do I clear it?
I jumped through some hoops importing some contacts from my old WM phone and some of them didn't import correctly. The problem only appears when I try to send the contact an SMS message - somehow, someway, only in the Messaging app, the contacts mobile number starts with a comma (e.g. ",314-555-1234")
I found an app that will backup SMS messages to an XML file and have cleaned that up. I deleted all messages from the contact. I've even deleted the contact both on the phone and my gmail contacts.
With that done I restore the SMS messages and *BOOM* it shows up again with the leading comma. If you watch fast enough, it will even flash my contacts name before it switches to just displaying the number because there's no contact for it. So the question is - where the heck is it getting that leading comma from and how do I get rid of it?
i need an answer to this also
I have the same problem after I imported data from WM. I can send new SMS but not reply becouse there is a comma before some phone numbers.
I tried export SMS to .xml or .txt - there wasn't any comma before phone numbers. After that I deleted all contacts and SMS in my phone and restarted it. I edited .xml - deleted all names, there were only phones numbers left. After I imported this .xml. To my surprise I could see also Contacts names with SMS number!! How can the SMS program now the names?? Is there any Contact cache?
After I restored the main Contacts the comma is back :-(
(My phone - LG Optimus black, An. 2.2.2)
I found the solution
I have to delete file "mmssms.db" and restart phone.
-run Terminal Emulator on phone (superuser must be installed):
su
rm /data/data/com.android.providers.telephony/databases/mmssms.db
--restart phone and import SMS -> comma is gone
Milan Dosedla said:
I found the solution
I have to delete file "mmssms.db" and restart phone.
-run Terminal Emulator on phone (superuser must be installed):
su
rm /data/data/com.android.providers.telephony/databases/mmssms.db
--restart phone and import SMS -> comma is gone
Click to expand...
Click to collapse
Thank you! This fixed a problem where [email protected] was being associated to contacts in SMS and making replies fail. I deleted the mmssms.db file on my Samsung Epic Touch and the problem is gone.
Note that the vm.vonage.com problem occurs when you have Vonage set to send you text messages when you receive a voicemail. If one of your gmail/phone contacts leaves you a voicemail at Vonage and you then receive the text message from Vonage with their number prepending @vm.vonage.com, you will no longer be able to reply to text messages from that contact.
Milan Dosedla said:
I have the same problem after I imported data from WM. I can send new SMS but not reply becouse there is a comma before some phone numbers.
I tried export SMS to .xml or .txt - there wasn't any comma before phone numbers. After that I deleted all contacts and SMS in my phone and restarted it. I edited .xml - deleted all names, there were only phones numbers left. After I imported this .xml. To my surprise I could see also Contacts names with SMS number!! How can the SMS program now the names?? Is there any Contact cache?
After I restored the main Contacts the comma is back
(My phone - LG Optimus black, An. 2.2.2)
I found the solution
I have to delete file "mmssms.db" and restart phone.
-run Terminal Emulator on phone (superuser must be installed):
su
rm /data/data/com.android.providers.telephony/databases/mmssms.db
--restart phone and import SMS -> comma is gone
Click to expand...
Click to collapse
THANK YOU THANK YOU THANK YOU! This has been one of the bane's of my existence for almost a year now! I had the same problem with all the [email protected] voicemail texts taking over my SMS. Got me in trouble with the wife I don't know how many times, when I thought I had texted her back. :crying:
By the way, don't know if this issue is the reason or not, but Vonage seems to have gone to where all voicemails come from a single number (don't remember what it is but it's one of the 5 digit numbers) and the text starts out with the number the call is from. So this shouldn't be an issue anymore with Vonage voicemails anyway.
Problems texting specific numbers - comma appears in front of number
CoreyC said:
Is there such a thing as Contact or SMS metadata in Android? If so, how do I clear it?
I jumped through some hoops importing some contacts from my old WM phone and some of them didn't import correctly. The problem only appears when I try to send the contact an SMS message - somehow, someway, only in the Messaging app, the contacts mobile number starts with a comma (e.g. ",314-555-1234")
I found an app that will backup SMS messages to an XML file and have cleaned that up. I deleted all messages from the contact. I've even deleted the contact both on the phone and my gmail contacts.
With that done I restore the SMS messages and *BOOM* it shows up again with the leading comma. If you watch fast enough, it will even flash my contacts name before it switches to just displaying the number because there's no contact for it. So the question is - where the heck is it getting that leading comma from and how do I get rid of it?
Click to expand...
Click to collapse
----
It looks as though you may have solved the problem, & perhaps your solution could have helped me! However, I eventually solved it another way, so I thought I'd post for the benefit of others who may have the issue.
I had this problem with just one contact for about two years. When I received texts from her, I noticed that they showed up with a comma in front of the number. Hence, the number that I was trying to reply to was not valid. I had to manually type her # in every time. I edited the contact dozens of times from both my phone & Outlook, and even tried deleting & recreating it. I got a new phone today, and this one shows me more details than the old one. I was able to see that I had her mobile # set up twice. One number had a plus in front of it. As soon as I deleted the # with the extra plus, my problem went away. I think the issue was that I had her set up as a contact in multiple locations: Outlook & one of my two Gmail accounts. When it tried to merge the two, it kept them as two different numbers because the number formats were different...only it didn't show me that that's what it was doing! I'm guessing I didn't delete all of the occurrences of that contact when I deleted (probably just one, or one at a time), so when I recreated it & it tried to match them up again, the issue came back. Hope this helps!
Hi all, on the process to save a contact in moto g2 android lollypop phone, under google account, I entered number first and clicked on add to contacts, then provided name, after that I clicked on save, I thought it is saved, later once I check It didn't available, that number is too important to me, anybody please help me in getting it back in any manner like system metadata, I have a note here if I would have not clicked on save, did sytsm can store the values which I entered at any cookies any where please help me.
Thanks,
[email protected]
Is there any way to
1. Automatically record viber calls
2. Retrieve viber messages
When I do not have root on that phone?
Hi,
This is an official member of the Viber R&D Team.
At this stage there is no way to record Viber calls - at least not through the app itself. If you would like to see this feature in future versions, then we invite you to enter our Feature Request page and post your suggestion there, or join an existing similar suggestion. The more people join on a request, the faster it will become reality
You can find it here: http://helpme.viber.com/index.php/Knowledgebase/Article/View/43/9/have-an-idea-for-a-new-feature
2. If by "retrieve messages" you mean to retrieve deleted Viber messages, then unfortunately this isn't possible since we (Viber) don't keep our users' chat history in our servers, as we respect user privacy. In order to prevent this from happening, we now offer the "Export Message History" option in Viber's settings, so users can backup their message history in their emails.
If you have any other questions, please feel free to contact me again
Regards,
the Viber Team.
third party apps ??
it is possible though third party apps ? if yes so which one ???
How to transfer viber messages to new phone (android)
I just migrated to a Samsung Notes 3 from Notes 2, is it possible to migrate the viber messages as well, as in Whatsapp the restore function was quite simple can the same be done on Viber.
Thanks.
@JSChong9 -
Hi,
At this point unfortunatel this option is not possible.
It is only possible to export Viber's messages via email, but not to import them back onto Viber.
We are considering to add this option in future versions, and we apologize for any inconvenience caused.
If you want to record Viber on android or IOS, you can use mspy or Flexispy. If you want to record Viber on PC, you can use Spy Voice Recorder. You can download it on http://www.mysuperspy.com/viber-call-recorder.htm
Viber Team said:
@JSChong9 -
Hi,
At this point unfortunatel this option is not possible.
It is only possible to export Viber's messages via email, but not to import them back onto Viber.
We are considering to add this option in future versions, and we apologize for any inconvenience caused.
Click to expand...
Click to collapse
Well it seems that both video and photos are saved automatically but not voice massages!
Is that future coming soon?
We are looking into as a future feature, but we currently have no plans in place.
zizifiroozi said:
Well it seems that both video and photos are saved automatically but not voice massages!
Is that future coming soon?
Click to expand...
Click to collapse
Take a look at
any-data-recovery.com/iphone-data/how-to-recover-viber-messages-photos-contacts-call-history-on-iphone.html
This guide will tell you:
how to get back lost Viber messages iPhone
how to backup Viber messages
Recently you can save the message to mail.
Rifesdi said:
Recently you can save the message to mail.
Click to expand...
Click to collapse
is there any way i can get my deleted call logs on viber. if somebody knows how to do this please let me know,this is like hell important for me
thanks guys
Hello
I am facing a very weird problem with viber..I cant go to my previous messages after about 6 pages of conversations..has anybody had the same problem with viber?its very weird cause nobody says anything online about it. I am using a GNote and my girlfriend a nexus and we both have the same problem. after a while it says no more messages to show and we have messages over a month.is there a limit of how many messages viber stores or is just something with our phones? please help
Hi there,
This is Viber's official rep.
I'm here to help.
Have you uninstalled/deactivated Viber lately?
Yes and I had an official reply it auto deletes the messages after a long conversation or after 14 days..
Sent from my GT-N7000 using xda premium
Unfortunately, Viber's chat history is automatically deleted when reinstalling/deactivating Viber. This is why we recommend our users to use Viber's backup option and export their chat history onto email, in order to have a backup of it frequently.
We apologize for any inconvenience that might have been caused.
Viber Team said:
Unfortunately, Viber's chat history is automatically deleted when reinstalling/deactivating Viber. This is why we recommend our users to use Viber's backup option and export their chat history onto email, in order to have a backup of it frequently.
We apologize for any inconvenience that might have been caused.
Click to expand...
Click to collapse
Hi Viber,
I'm having a similar issue, me and my girlfriend can only view about 6 pages of old messages (I cannot scroll down more than 6 pages) though we have more messages than those 6 pages. My girlfriend reinstalled Viber once but as I remember, it was far before than the date showing on the oldest message (on the page 6th). Is this a limitation of Viber of maybe we have problems with our phones? Or wrong setting I dont know? We are both using Viber v2.3.2 on Sony Xperia S, android 4.0.4. Please help
Or is there anyway to auto backup our messages?
Thank you for your support.
Viber Team said:
Unfortunately, Viber's chat history is automatically deleted when reinstalling/deactivating Viber. This is why we recommend our users to use Viber's backup option and export their chat history onto email, in order to have a backup of it frequently.
We apologize for any inconvenience that might have been caused.
Click to expand...
Click to collapse
message should store your viber server like face-book messenger
No your messages should not be stored on the server for staff to read. line messenger does the same its erased everytime a sign in occurs its called security
What are tou sending via a text based messaging system that you need to save for so long
Sent from my LG-D722 using XDA Premium HD app
Could you create group in your contacts ?
(I think there is a problem about that)
The stock Android contacts kinda sucks. You can do groups online on your PC but you cant see or use groups on the phone. You will have to use a 3rd party app on the phone. I like RocketDial myself. https://play.google.com/store/apps/details?id=intelgeen.rocketdial.trail
You can do it
Sadid1986 said:
Could you create group in your contacts ?
(I think there is a problem about that)
Click to expand...
Click to collapse
I made it work on my wife's phone. I was confused at first until research showed that Android dropped the familiar group contact maker in 5.0 where it worked so well in Kit Kat. I went to make a new contact and on the name section, I typed the first name, made a space then typed all of the other names I wanted in the group. They were all pre-existing contacts and they stacked up very nicely. Save the contact and when you go back to your contacts, you will see it listed. I had some worries about whether all parties in the group would see all responses from the others and it worked just fine. It has been a while and the phone is down now with a mysteriously cracked screen but I think that is pretty much how to do it. Good luck.
Hello everyone,
I'll start by saying that I haven't lost my whatsapp chats since I began using it in 2010.
Until last update I had all my chats from 2010 in my "Chats" tab in the app.
Today, I realized that my list is a hell lot shorter than it used to be and that all the chats that ended before July 2015 are gone (I would say probably 150 chats).
If I use the search option and search for an old chat contact's name I find him under "Other contacts" and not under "Chats", BUT if I enter the chat I CAN see all the history with him. This seems pretty weird.
I've looked at the database file and it has the same size as it used to have and considering that I can see the history of the chats if I search manually means they haven't been deleted, just cleared from the Chats tab.
Maybe Whatsapp are trying to speed up loading time for the main activity?
Am I the only one who has this issue?
Is it an issue of the current version only?
I'm a freak for nostalgic things and it scares me a lil' but to lose my chats.
I have an international Exynos galaxy s8 plus model.
Whatsapp version 2.17.323
Thanks in advance and have a great day!
No one?
Hello!
It seems like I've finally found someone with the same problem as me and I'm not an isolated case.
Firstly, I'm sorry if you do not understand something I say, English is not my native language.
So, I noticed this a couple of days ago, I had over a hundred conversations and I have the habit of archive them through the "Archive all chats" option. The last time I used this option, I noticed that it listed only 64 conversations. I'm pretty sure I did not delete any conversation, and as you said, the size of my database also remains the same as before.
Curiously, I can only find the old conversations if I search for the contact's name or part of the conversation, but in the archived list these do not appear.
I also noticed that if I enter through the WhatsApp Web, these conversations do not appear as in the phone, they appear empty.
I was thinking about contacting WhatsApp support, because I'm afraid that if I reinstall I'll lose the conversations.
Hello, glad to know I'm not alone. Someone in another forum had the same issue and just installed an old apk from august.
I'm not sure if they did that intentionally or by mistake, so I tried to contact whatsapp support team. they keep giving me generic answers on how to add contacts to whatsapp and how to backup data to drive lol.. They don't even read it.
Waiting for an app update. If this doesn't solve this I'll go back to an old version myself.
Same thing happens with the Whatsapp Web like you by the way.