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I've got a Kenwood BT-200 bluetooth handsfree car kit and have found the following issues with it;
1. Everytime a call is completed, the phone book downloads all over again and takes over 10 minutes, preventing making follow on calls till complete.
2. The received and dialed calls list doesn't work
3. Cannot initiate a call from the head unit unless the phone screen is on (was working perfectly on previous HTC Touch Cruise).
4. Unable to initiate voice dialing on Phone using Microsoft Voice Command whereas with previous HF kits it was as simple as pressing and holding the call button.
Anyone else use the same Touch Pro - BT200 combination? Or experience similar problems with other HF kits?
I have Pioneer BT unit. I can not connect, but I installed Hands-Free Config from JETware Mobile Software and it solved all my problems. There are many setting options which should help you...
Hi Pritman,
I just went through the same thing after upgrading to the Touch Pro from the Dopod 838Pro (Hermes).
There's a firmware update available for the KCA-BT200 which may well fix your issues (certainly did mine).
I created a post about this earlier today (didn't see your post here).
http://forum.xda-developers.com/showthread.php?t=440494
The firmware flash is very easy to do. You will just need a laptop with a bluetooth adaptor.
Codenix.
Kenwood have released another update.
See my other post at http://forum.xda-developers.com/showthread.php?t=440494 for details.
Codenix.
Wow, never thought I would fine anyone else with the combination of Kenwood DNX-7100, KCA-BT200 AND the touch pro. I am having similar issues.
DNX-7100 with BT100 worked fine with touch pro.
"upgraded" to BT200, and I have nothing but headaches.
I have tried two different BT200, and both have been flaky.
I have tried BT200 firmware 1.60 and 1.70, and both have been flaky.
My problem is similar to the ones you folks have been experiencing, mainly it is constantly downloading, and the interface is super sluggish when downloading. I can retrieve a name and phone number from the BT200's memory, but when I call out it will say downloading and do nothing. Sometimes it won't "pair" with the phone automatically unless I manually select my phone from the DNX-7100, and sometimes it will just drop the connection. I used the BT100 for about a year, and it was solid 95% of the time. I am running stock Telus rom, btw. I have also played around with the dip switch on the BT-200. From the shipped manual, DNX-7100 belongs in group F, which is off, off, on for dip switch 1, 2, 3. But when I searched online, some of Kenwood's info listed the DNX-7100 under group G, which has dip switch off, on, off, just to add to the confusion. I have also tried removing the "wireless stereo" profile as well as the "serial port" profile, but that fixed nothing. Lastly, just to kick me when I'm down, when it list the numbers, sometimes it list them as first name, then last name, but sometimes it list it as last name then first. This is super irritating as you can't be sure where anyone is listed ..... so far my experience with the BT200 has been nothing but horrible. I am on the verge of flashing my touch pro to a cooked ROM just to see if it is due to the stock Telus rom's bluetooth (I went back to stock as the juggalo rom I used became corrupt after a few weeks).
So, did you guys finally find a solution that worked 100% of the time?
Idea
Hi Guys, I'm glad there are more people out there with my combination.
Upgrading the BT 200 to 1.70 has improved things significantly but not as good as it would be with another handset like a Nokia N95. The download delay and sluggishness still exist.
I recall when I paired the TP, a notice came up on the TP that the BT 200 is requesting access to the phonebook or contacts and prompted me to allow or deny. I'm wondering what would happen if I deny? I do know that when I first paired the N95 with the older firmware, it wouldn't syncronise the contacts and I had to manually send the contacts to the BT 200. If this can be done with the TP, it may eliminate the constant downloading, perhaps.
Anyone else willing to try this. I may not be able to do this till later this weekend so if any of you do manage to test this before me, please post the results.
Good luck!
If you don't give it access to the phonebook, I suspect it can't download your phonebook automatically, and you would have to manually push the phonebook over, which defeats the purpose of the BT-200, effectively making it a BT-100. After trying a 2nd BT-200 for 3 days, I have given up and chalked up the BT-200 as extremely flaky, and is easily the worst purchase I have ever made as:
1) Half the time it won't pair with the phone automatically
2) The other half when it does pair, you can't dial out as half time time again when you want to make it call, it decides to do a download from your phone instead (never mind that it already "downloaded" when it paired already. Half x half = quarter.
3) Half the time when it does manage to make it call, it magically drops the bluetooth pairing and drops the call.
If you're keeping track, we are at half x half x half, which is 0.125, or this damn thing only works 12.5% of the time. This is not a time saver, nor a gadget of convenience/safety. It is the ultimate source of anxiety, danger (as you're trying to get the damn thing to work), and a big disappointment. Kenwood, shame on you for putting out such flaky products, and especially for not fixing it (look at the first post, it is from Oct 08).
I am going to return both of my BT-200 to Clutchfield, and am going back to my 99% stable BT-100. BT-100 actually is not as horrible with the TP as TP runs WinMo 6.1, which lets you push multiple phone book contacts at once (not like the older WinMo where you had to push contacts ONE BY ONE!!!). The only caveat with the BT-100 is if you need to delete or modify any contacts, you can't, and you have to delete all the entries for a particular phone and repair and push all contacts again, which takes 1 minute now as oppose to half an hour with pre-WinMo 6.1. When I buy a HU next time, I don't think I will consider Kenwood again due to:
1) Flaky software/interface.
2) Poor documentation.
3) Poor service support. Kenwood Canada actually NEVER REPLIED. I only received the auto-gen email notification indicating they received my email. Clutchfield Canada has been very supportive, and I will pay more to buy from them in the future solely due to their strong customer support.
Hi Johnnysks,
As far as the Touch Pro is concerned, I understand your frustration and totally support your argument.
On the other hand, I have tested the BT-200 with a Nokia 96 & my previous Touch Cruise, works like a dream! I've had good responses from Kenwood UK but whenever I contact HTC, I alway get vague responses, which to me suggests that Kenwood must have been making the effort but keep getting let down by HTC. Ultimately the BT-200 works with majority of the handsets out there.
I will still keep trying for a solution though as I really do like the TP and the BT-200!
I have no doubts the BT-200 works with other phones, and I know my TP works with my BT-100 flawlessly. I also know from prior personal dealings with Kenwood Canada's technical support that:
1) They're rude, have a bad attitude, and unprofessional (as my first inquiry for a different product from a year ago was met with a reply that was condescending, unhelpful, and was not even in proper English). I'll be more than happy to dig up my old email for you if you have any doubts.
2) They're not responsive. It's been over a week, and they never replied to my current inquiry regarding the BT-200 (funny. They used to be rude and unprofessional. Now they're missing in action)
Perhaps Kenwood USA, Kenwood UK, or Kenwood Japan are doing an awesome job. However, I can only go with what I have personally experienced.
Anyone find a fix for this? I have the same problems with my DNX8120. Tried Jetware, no luck, I would try BTRestore, but it won't work with .net 3. My biggest complaint is that even if it is connected via bluetooth, it won't start a call from th eheadset unless the phone is not in standby. Next biggest issue is that it drops the connection after hanging up from a call.
Very f*&%*g annoying!
FYI, worked with 2 different ETEN's
Hi, just bought a new car equipped with kenwood kbd bt6544u car stereo.
I succesfully connect my diamond with, but all my contacts doesn't remain on the radio after downloading and I have to resync everytime I switch off the radio, except for the quick call saved presets. I wonder if this is the normal behaviour or something is wrong. Can someone explain me how is the kenwood logic so maybe I understand how to use it properly? tks in advance brgds
hi,
I'm using my diamond with a kenwood KDC-BT8044U and I also need to sync every time but I think that this is normal... I've never seen a car stereo equipment which saves the contacts in a permanent storage... it doesn't need a lot of time and it works automatically, so...
regards
ps. If you get it work let me know how
Maybe there's a logic behind: if you connect with different phones you'll mess up all the contacts so maybe this way is better. Just this is not clear to me: when I get into the car the car bt connects but does anything, AFTER a phone call the contacts are downloaded (and sometimes hangs on downloading...). Is this also for you?
best regards
boglll said:
Just this is not clear to me: when I get into the car the car bt connects but does anything, AFTER a phone call the contacts are downloaded (and sometimes hangs on downloading...). Is this also for you?
best regards
Click to expand...
Click to collapse
I have the KDC-BT8044U and I don't have this problem, as soon as it connects the contacts are automatically downloaded.
I have another problem, perhaps you can help me, the downloading from my HTC Touch HD WM 6.5 EnergyROM (14.06.09) takes extremely long for me (approx 5min30sec). I find it very annoying because during this time I can not make any calls.
How long does it take with your phones? I tried with a iPhone of my friends and it only took a few seconds.
Why is this taking so long for me with only 78 contacts?
Please help
well, I noticed that if I have the phone on (I mean screen on) when I connect, the download starts immediately, otherwise it starts after minutes and is extremely slow... Download time is about 60 secs, I had longer download time (also hangs) when I had a specific contact on my phonebook. After removing it problem solved... I found the "guilty" because activesync was unable to sync the specific contact. Hope it helps!
Hi, I also have a Touch HD and a bt-8044u. I can't seem to answer calls or dial calls from my head unit. Does anyone else have this problem?
My headunit also downloads each time it is connected!
freeflyer2006 said:
Hi, I also have a Touch HD and a bt-8044u. I can't seem to answer calls or dial calls from my head unit. Does anyone else have this problem?
My headunit also downloads each time it is connected!
Click to expand...
Click to collapse
yes I have the same problem, see here:
http://forum.xda-developers.com/showthread.php?t=554785
go to this post, and tell what ROM you are exactly using, perhaps, if we are 2 we can get more help
I upgraded to BsB wm6.5 rom one week ago and since then all is smooth as silk: immediate connection, fast download, no more troubles!
I also use htc touch HD on BT8044U, but i can't sync sms, anyone can do this?
fedux83 said:
I also use htc touch HD on BT8044U, but i can't sync sms, anyone can do this?
Click to expand...
Click to collapse
nope, it's not available for the touch hd
Touch Diamond & Kenwood DNX7240BT
Initially had problems with these, sorted now.
Upgraded bluetooth (from Kenwood's site) but didn't help.
Next I erased pictures attached to phonebook entries and deleted ALL call records (these things store thousands of calls made, received or missed.) Now, it only takes about 6 seconds to show the entire phonebook is present on screen.
Shame the SMS won't work, yet. maybe in the future.
Hi all,
I have been looking at buying this head unit, and it would be great if you could answer the following:
I listen to a lot of audio books and would like to know that if you are listening to a track and switch the radio off, does the radio remember the track you were last listening to AND the position within the track.
It would be very annoying if the system flipped to the beginning of the track everytime....
Also does the headunit support streaming via bluetooth I have a TYTN II.
Thanks in advance....
When listening to music on a cd, playback resumes from precisely where it was prior to switching the ignition off.
I've never tried an audio book though so can't comment, sorry.
Audio streaming works fine over bluetooth (A2DP,?)from my Diamond.
H.T.H.
same problem here:
touch hd (xt grid evo 1.7)
kenwood 8044u
after every HF Connect the download starts.
The download needs about 5min then...
I have 95 contacts with ~150 numbers in my contactlist
No pictures, and all numbers as +49 123 456789
is there anything to get the download faster?
thx
Yes.
Delete all call records (in, out and missed) and text messages.
Mine had over two years worth of records at one time !
Whichever tweaking programme you use, set up a maximum list of 10 calls missed, made and received. This will prevent the list building up again. (I use 'Advanced Config' on my Diamond for this.)
H.T.H.
that's it
just deleted the history and then download nedds about 15sec now
Thx!
Is there an registry entry to set the number of saved entries?
I wish to diasble that at all for privacy reasons...
You're welcome, glad it worked for you.
Although there will be a way to limit the entries in the registry, I don't know it, sorry. If you download 'Schap's Advanced Configuration Tool' (available in this forum), it can do that and loads of other useful settings too.
I also set my phone to display only its internal phone book and not the sim contacts, which halves the number transferred to the Kenwood. This was also done from within the 'Advanced Config.' tool.
For best results, alter the number of entries for SMS messages, too. (again dead easy with the 'Advanced Config.' tool.)
My TD2 connects, syncs, but I can't hang up or establish a call by myself. Answering calls works fine using the control knob. Any suggestions?
HoPi,
I don't think your phone is supported, yet.
See, http://www.kenwood.com/cs/ce/bt/index.php for a compatibility list.
Keep an eye out for updates. When I first bought my headunit, there were 3 downloadable updates within the first few weeks.
HTH
Whoops, haven't seen that list. I just checked the local (german) version which only offers a PDF file (with 2 HTC devices mentioned). Seems like I can be glad that the phone works half-way. Thanks!
My Charge constantly disconnects the bluetooth connection from my car. The phone and Sync system pair just fine, but after about 2 minutes the bluetooth connection is dropped.
I have tried unchecking the Media sharing in bluetooth options and that doesn't seem to help. I have deleted and re-paired the phone, updated the Sync software but no matter what the phone won't stay connected. This is very frustrating as I do a ton of driving...
Anybody have any suggestions?
I have the same issues with the Charge and and Bluetooth module in my Volkswagen. The only thing that seems to correct the issue is to restart the phone. Unfortunately this only seems to resolve the issue until the next time the phone connects.
Disconnecting Ford SYNC
I am having the same issue. I was planning to update my sync soft ware but as posted that may not help. The only other thing to x do is to flash a new radio update on the phone. Ironically my motorola T505 BT HANDS FREE SPEAKER stays connected 100%.
Hi guys.
I have done a lot of research on this issue. It also occurs to me with my BMW iDrive. The problem is when the phone attempts to download the address book from your phone, it then disconnects... Mine connects then after 2 mins also disconnects when loading the address book. We need to get samsung to realize its not our cars but instead their stupid bluetooth!!!! I've tried and tried to contact them with to no availl. its really frustrating
Its the phonebook when it asks to download phonebook select no this is a known issue apparently. My 2011 Ford fusion is like this. The problem affects most android phones and ios 4. After you do a clean pair without downloading the phonebook it will work flawless and you will love life again.
Similar Problem with Sync
From the what's worth department, I had a similar problem with my Ford Sync. It seems there is an issue with Ford's Sync. The service manager personally worked on the resolution and accidental figured it out.
He removed the battery cable and basically "reset" the Ford's sync cpu. Bingo, Bango, Bingo. Fixed.
My recommendation is to find the fuse for that curcuit, remove it for about 30 seconds and then reinstall.
Fixed my issue.
Bad part, I've had to redo that a couple of times in the last 9 months.
Possible fix try it out
Just jumping back on this thread hope this helps all that are having problems I have cleaned up my phones contacts and my Droid Charge and Ford Sync are playing nice with each other, hope this marriage will last.
http://hyperom.com/2011/01/10/htc-evo-vs-ford-sync-mystery-of-bluetooth-disconnect-solved.html
Peace!!!
Ha, well I'm glad I'm not the only one with the problem. I'm having the same issue with my Kia. I'll look at my contacts, but I don't have very many so I don't see how it could have dups.
Not downloading the phonebook is not an acceptable answer to me. Kind of cripples the sync capability...
Ford Sync
ITGuy11 said:
Not downloading the phonebook is not an acceptable answer to me. Kind of cripples the sync capability...
Click to expand...
Click to collapse
Did you try the reset via the battery disconnect?
Had the same issues.
I removed all of the duplicate contacts from the phone, unpaired and repaired the bluetooth, and removed the phonebook from SYNC...but it still disconnected....the only thing I havent tried is pulling fuse 29 (which is the fuse to reset the sync system...no need to remove the battery cable)....do you really think resetting the system and then repairing will fix the issue?
My Charge pairs and works with my car just fine.
Adding phonebook contacts is impossible- it just hangs there, request for phonebook transfer never pops up on the phone, car sync disconnects the paired phone and nothing else happens, until I cancel out and reconnect the phone, then it works if I dont ask it to transfer contacts...
I ended up manually adding a few fast dials.
I know it is not a problem with car sync- I successfully paired and transfered contacts on that same car from Nexus S, Atrix and iPhone.
Of course my "smart" car wants to keep separate phonebook for each phone....or I'd be all set. Would really appreciate some advice.
Hughes4123 said:
Ha, well I'm glad I'm not the only one with the problem. I'm having the same issue with my Kia. I'll look at my contacts, but I don't have very many so I don't see how it could have dups.
Click to expand...
Click to collapse
I will add my name to the list of Kia Owners having issues as well.
I tried this last night, but it still needs more testing as I only felt like sitting in my car for 15 minutes.
Its possible, for Kias at least, that having contacts that don't have phone #s might be throwing the BT system off. I unchecked the option on my contacts list that allowed contacts with just email addresses to be shown and the BT seemed to stay connected.
Anyone else have this option currently checked?
Please read
I'm in contact with an software engineer at Samsung regarding the bluetooth problem. I missed his call, but in his voicemail he explained that this problem is with the car instead of the phone. This is nonsense as the problem remains across multiple car manufacturers with totally different bluetooth equipment.
If you are having a bluetooth problem, please check the main general forum where I will have a post that you can post your car manufacturer and phone model. I will provide this to the engineer so they can work on a eventual fix for our bluetooth problems.
Thanks
agold2009 said:
I'm in contact with an software engineer at Samsung regarding the bluetooth problem. I missed his call, but in his voicemail he explained that this problem is with the car instead of the phone. This is nonsense as the problem remains across multiple car manufacturers with totally different bluetooth equipment.
If you are having a bluetooth problem, please check the main general forum where I will have a post that you can post your car manufacturer and phone model. I will provide this to the engineer so they can work on a eventual fix for our bluetooth problems.
Thanks
Click to expand...
Click to collapse
Hey agold, do you have the link to the forum post in general to post problems? I cannot find it anywhere! Thanks!
What you can do is go to the market and downlad an app called bluetooth fix.......This helped me...But you have to be rooted to use this app. I have a JEEP that uses U-CONNECT
Sent from my Verizon Charge!
I just got a One S last week, and everything worked great with my 2009 A3 until yesterday, when bluetooth started getting disconnected by itself literally every minute. After it cuts off it immediately reconnects, which would have been fine but the A3 makes a "ding" sound every time the phone is connected. I have tried to unpair and pair again and again, and to no avail.
Despite this issue, the connection is actually fine when in a call. It's only when it's idle. Also my Nexus S working fine with the car, and the phone works fine with my BT speakers....
Does anyone else have this problem? I'm going to call my local dealership and ask if they have any sort of update for the A3 since the One S is BT 4.0....
[SOLUTION/WORK AROUND]
Just unpair the phone, then when you pair it again, do not allow the car to access your contacts, and make sure to choose the "do not ask again" option. This is the only consistent solution I've seen so far.
Try to update software... Maybe there is the fix. Settings about phone system update
Sent from my HTC VLE_U using Tapatalk 2
I have the same issue with my One S, it will connect and disconnect from my Cadillac SRX, my Galaxy S2 had no issues. What is up with this phone.
Yeah tell me about it....my Lamborghini Aventador is doing the same thing
cuoreesitante said:
I just got a One S last week, and everything worked great with my 2009 A3 until yesterday, when bluetooth started getting disconnected by itself literally every minute. After it cuts off it immediately reconnects, which would have been fine but the A3 makes a "ding" sound every time the phone is connected. I have tried to unpair and pair again and again, and to no avail.
Despite this issue, the connection is actually fine when in a call. It's only when it's idle. Also my Nexus S working fine with the car, and the phone works fine with my BT speakers....
Does anyone else have this problem? I'm going to call my local dealership and ask if they have any sort of update for the A3 since the One S is BT 4.0....
Click to expand...
Click to collapse
That's weird, my 2012 A3 doesn't have this issue. Do you have the nav system or the base console?
cuoreesitante said:
I just got a One S last week, and everything worked great with my 2009 A3 until yesterday, when bluetooth started getting disconnected by itself literally every minute. After it cuts off it immediately reconnects, which would have been fine but the A3 makes a "ding" sound every time the phone is connected. I have tried to unpair and pair again and again, and to no avail.
Despite this issue, the connection is actually fine when in a call. It's only when it's idle. Also my Nexus S working fine with the car, and the phone works fine with my BT speakers....
Does anyone else have this problem? I'm going to call my local dealership and ask if they have any sort of update for the A3 since the One S is BT 4.0....
Click to expand...
Click to collapse
i had the same problem with my arc s and my '11 rs5 last year.the audi guy couldn't find any problem at the multimedia console. he offered me to change the whole console but the problem was still there. same problem on my girlfriends tts...don't know what audi was doing back there.
now on my new facelift rs5 bluetooth works like a charm
Maybe if you didn't have such a badass car your phone wouldn't hyperventilate and drop your bt con every 60 seconds.
I had this issue with SEAT Altea. It was in fact due to contacts syncronization.
To know if it is the case: unpair your phone and pair it again without accepting to share your contacts. then if the connexion is stable you will know that it's linked to sync.
I solved the issue by deactivating some phonebooks sources. I had 140 google contacts and 160 Exchange ones. Probably too many. By activating only the google ones the issue was solved.
hope it helps...
ocswing said:
That's weird, my 2012 A3 doesn't have this issue. Do you have the nav system or the base console?
Click to expand...
Click to collapse
I have a base console.
pierre.grand said:
I had this issue with SEAT Altea. It was in fact due to contacts syncronization.
To know if it is the case: unpair your phone and pair it again without accepting to share your contacts. then if the connexion is stable you will know that it's linked to sync.
I solved the issue by deactivating some phonebooks sources. I had 140 google contacts and 160 Exchange ones. Probably too many. By activating only the google ones the issue was solved.
hope it helps...
Click to expand...
Click to collapse
Yep I saw this on another forum and it worked like a charm. I dont really need to use the phone book anyway, as long as it can let me pick up phone calls im golden.
So, what was the actual change that solved the issues for you? We might want to take this into the FAQ. Did you disable the phonebook sync completely or did you just limit it to Google Contacts?
psych0t1c said:
So, what was the actual change that solved the issues for you? We might want to take this into the FAQ. Did you disable the phonebook sync completely or did you just limit it to Google Contacts?
Click to expand...
Click to collapse
It was the phonebook sync. When you pair the phone to your car you should get a prompt on the phone that the car is asking for permission to access your contacts, just check the "don't ask again" button and decline it.
I also have a problem downloading contacts. I drive 2011 Subaru Outback with OEM Nav/Bluetooth. How do you select which contacts to sync? Where is the option for selecting/deselecting Google, phone...etc?
Thank you
Hi,
when not syncing your contacts is not an option: If you keep your android running with the navigation app (preventing standby) do you still experience disconnects? If this helps you can try my app "BluetoothKeepalive" from the market, it automatically prevents android standby when being connected via bluetooth.
Regards
...Alex
I was hoping that CM13.0 would solve my Bluetooth problem but did not.
Although most of the time is working with a factory Bluetooth system (in a MB car) every now and then it disconnects.
Disconnection usually happens when there is an incoming call - before I press the accept call button, phone disconnects and reconnects a second or so latter.
I had this problem with CM12.1 and I was hoping CM13 would fix it - only in CM12.0 it was working fine.
Rare times it disconnects while idle – or it happens often and it goes unnoticed.
Is there any solution I missed?
Things like complete factory reset / clearing cash etc are done with no change in the results.
Car has no update (it’s an Alpine NTG2.5 system).
papars said:
I was hoping that CM13.0 would solve my Bluetooth problem but did not.
Although most of the time is working with a factory Bluetooth system (in a MB car) every now and then it disconnects.
Disconnection usually happens when there is an incoming call - before I press the accept call button, phone disconnects and reconnects a second or so latter.
I had this problem with CM12.1 and I was hoping CM13 would fix it - only in CM12.0 it was working fine.
Rare times it disconnects while idle – or it happens often and it goes unnoticed.
Is there any solution I missed?
Things like complete factory reset / clearing cash etc are done with no change in the results.
Car has no update (it’s an Alpine NTG2.5 system).
Click to expand...
Click to collapse
Sadly, this is a wide problem with a lot of Android phones.
One of the fixes Ive read around is to not give so many permissions when pairing a Android device. Example I read: Someone's device would never connect if they shared contacts with their car. You can share contacts and have the hands free not working or not share any contacts and have handsfree working. Its a trade off.
So far CM13 seems little better.
What I can't figure out is the pattern, if there is one. Why sometime it works and sometimes is not. When I initiate the call from the phone or the car keypad, 99% it will work without a problem.
When I receive a call, its a hit or miss. Sometimes it works, sometimes it doesn't. The only reason the phone is not landed out of the window is the fact that reconnection is quick, so I get to answer the call from BT no matter what. But is frustrating.
I remember my first phone with this car was a (non smartphone) nokia. In that case from BT I could hear the selected phone ringtone and the phone did not ring at all.
With any smartphone from then on, both the phone rings (with its own ringtone) and the BT rings with a generic tone. Oh well ...
BTW I had zero problem with BT when I first bought OPO - but then it had CM12.0 I think.