[Q] But really...what's with all the random reboots? - HTC Inspire 4G

Hi all...first time poster, long time reader. (Mostly because someone has usually solved my problem for me six months in advance.)
My Inspire has been rebooting at random for about the last six months. The rate varies from once every couple of days to once every couple of hourse. Most of the existing answers are "replace the battery." I think that makes sense in cases where phones reboot while under strain (watching a video, during a call, etc.) because higher current draw would pull down voltage if a battery is failing. Not in my case, though. About 80% of the time that I notice a reboot, the phone is either in a pocket or on the desk.
For a few days I thought that I had solved it by removing the Facebook app. I had noticed a correlation between using Facebook at the phone restarting, and not using Facebook really did seem to make a difference for about a week. (Upon further investigation, that seems to hold across different ROMS. This has been happening with the stock rom, Ice Cold Sandwitch, and JellyTime.) But it isn't 100% better. I currently get about one reset every two days that I notice, and probably more that I don't notice.
That leaves me wondering, what could be going on? Is my hardware borked? Should I try flashing a different radio? I have had this phone for about 22 months and it would be nice to hold onto it a little while longer. Otherwise it has been a reasonably decent device.
-Tim

ZircularLogic said:
Hi all...first time poster, long time reader. (Mostly because someone has usually solved my problem for me six months in advance.)
My Inspire has been rebooting at random for about the last six months. The rate varies from once every couple of days to once every couple of hourse. Most of the existing answers are "replace the battery." I think that makes sense in cases where phones reboot while under strain (watching a video, during a call, etc.) because higher current draw would pull down voltage if a battery is failing. Not in my case, though. About 80% of the time that I notice a reboot, the phone is either in a pocket or on the desk.
For a few days I thought that I had solved it by removing the Facebook app. I had noticed a correlation between using Facebook at the phone restarting, and not using Facebook really did seem to make a difference for about a week. (Upon further investigation, that seems to hold across different ROMS. This has been happening with the stock rom, Ice Cold Sandwitch, and JellyTime.) But it isn't 100% better. I currently get about one reset every two days that I notice, and probably more that I don't notice.
That leaves me wondering, what could be going on? Is my hardware borked? Should I try flashing a different radio? I have had this phone for about 22 months and it would be nice to hold onto it a little while longer. Otherwise it has been a reasonably decent device.
-Tim
Click to expand...
Click to collapse
Tim, random reboots can occur due to lack of memory. See if your internal memory is almost full. In that case, try deleting some apps or sending a couple to he sdcard. Take into consideration, that not all apps work fine from the sdcard, so just send the ones you like less...BTW, are you rooted or just stock?

glevitan said:
Tim, random reboots can occur due to lack of memory. See if your internal memory is almost full. In that case, try deleting some apps or sending a couple to he sdcard. Take into consideration, that not all apps work fine from the sdcard, so just send the ones you like less...BTW, are you rooted or just stock?
Click to expand...
Click to collapse
That's an explanation I had not found. Internal storage looks OK in my case, with 701MB currently available out of 1.13GB. If it matters, the SD card currently shows 3.86GB avaliable out of 7.39GB. (I have tried with and without the SD card, and it doesn't seem to matter.) Maybe I should increase the free memory setting?
To answer your question, the phone is currently rooted and running IceColdSandwich 8.8 AOKP. If anything it reboots less frequently in the current configuration than it did on the stock ROM. I have not tried any Jellybean ROMs for more than a day at a time, so I'm not sure if that would be better.

ZircularLogic said:
That's an explanation I had not found. Internal storage looks OK in my case, with 701MB currently available out of 1.13GB. If it matters, the SD card currently shows 3.86GB avaliable out of 7.39GB. (I have tried with and without the SD card, and it doesn't seem to matter.) Maybe I should increase the free memory setting?
To answer your question, the phone is currently rooted and running IceColdSandwich 8.8 AOKP. If anything it reboots less frequently in the current configuration than it did on the stock ROM. I have not tried any Jellybean ROMs for more than a day at a time, so I'm not sure if that would be better.
Click to expand...
Click to collapse
Sounds to me like your hardware is bad. I have had my Inspire 4g for two years and the only issues I have had was maybe three apps force closing. I have never had the phone its self freeze or reboot. I have tried all kinds of ROMS and right now I have 4 regulars I stay with and alternated monthly. I Use Energy, Revolution, Smart Droid Red venom edition, and JB 10.1. All those ROMS are stable and cause no issues as you have described.
So from a tech view if I had your issues and it happens with all ROMS then that leaves only the hardware to be at fault.

Related

on 9th day and the reboots and freezes and GPS malfunction

This is my third device and for 8 days it has been pretty rock solid, Yesterday I had 2 screen freezes and noticed it had been rebooting randomly.(for how long I do not know but I thought at first the app was turning itself off, than learned the device was actually rebooting itself) Today while at a restaurant I lost data and the signal would go in and out. In this same place my Vibrant gets 3-4 bars of 3G consistently. Upon arriving at home I had the same situation but additionally the GPS refused to lock or even see any sats. After rebooting twice it finally straightened out. I only have a couple of days left to decide whether to get a refund or take the chance of getting one that has even more issues or just keep this one and hope for the best. Anyone else have these or issues like them?
Are you running stock? There is a patch that fixes the slow Downs which can cause a reboot.
LG left the device in engineering mode which is why it boots up so fast.
Root and flash the patch, or wait for official gingerbread, or foot and flash CM7 which is doing me good.
LG G2x CM7 2.3.4
http://www.MiiWiiChat.com
http://www.SnapSiteAdmins.com
Yes, my data randomly gets stuck, switching to airplane mode and back fixes it sometimes, otherwise a reboot fixes it.
My GPS randomly dies and gets stuck, usually while navigating, only way I've found to fix that is yet another reboot. Cycling the GPS on and off does nothing.
Also, about once a week, the phone will crater, come back up to "system checking", decide it doesn't like something and do a factory reset! I'm actually scared every time I reboot that it'll come up reset.
Also notice if I make heavy use of the internal SD card, say, 1080p video recording, it'll randomly reboot. Defective memory?
Par for the course until LG figures stuff out. I wish this was like a computer and everything worked when it was expected to work!
Running the dexopt patch, rooted, and nothing else major.
player911 said:
Are you running stock? There is a patch that fixes the slow Downs which can cause a reboot.
LG left the device in engineering mode which is why it boots up so fast.
Root and flash the patch, or wait for official gingerbread, or foot and flash CM7 which is doing me good.
LG G2x CM7 2.3.4
http://www.MiiWiiChat.com
http://www.SnapSiteAdmins.com
Click to expand...
Click to collapse
Yes running stock and applied the patch as soon as it came out. I have not tried cm7 yet. The patch does not seem to do any good for this device.
Lightning Blue said:
Yes, my data randomly gets stuck, switching to airplane mode and back fixes it sometimes, otherwise a reboot fixes it.
My GPS randomly dies and gets stuck, usually while navigating, only way I've found to fix that is yet another reboot. Cycling the GPS on and off does nothing.
Also, about once a week, the phone will crater, come back up to "system checking", decide it doesn't like something and do a factory reset! I'm actually scared every time I reboot that it'll come up reset.
Also notice if I make heavy use of the internal SD card, say, 1080p video recording, it'll randomly reboot. Defective memory?
Par for the course until LG figures stuff out. I wish this was like a computer and everything worked when it was expected to work!
Running the dexopt patch, rooted, and nothing else major.
Click to expand...
Click to collapse
Gosh, sounds like we got the exact same phone!!LOL Almost my situation word for word!!!!!!!!!!!!!!!!!!! Do you really think that software patches will fix all the issues? I would like to believe but am doubtful. I went through the GPS debacle with the Vibrant and it still has not been fixed after almost a year for a lot of people.
As powerful this phone sounds I am hesitant of getting it because of the list of complaints. I think the g2 might be a better choice even though it has an inferior chip
The patch made a big difference with mine. After the patch is successfully applied, it will take longer to boot and won't slow down and laggy after a few hours.
I'm wondering if it was applied correctly? It would have to be applied after every wipe you've done. Thing is you have to remove the X-Factor from the equation. Flash CM7 and see if the problem is persistent or not. If it is, replace the phone. If not, then you owe me $5 cause I called it. There is a weird bug with the stock kernel. We are expecting an updated Kernel with the new Gingerbread rom that is about to be released.
@Jjday7: I wouldn't sweat it. I've been around the block and as far as hardware goes; the G2x is solid. The initial kernel is a little wonky but thank god we have CM7 right? I used my GPS today and had no problem getting a lock and keeping it. Of course I'm on CM7. I also don't have anymore random lockups.
player911 said:
The patch made a big difference with mine. After the patch is successfully applied, it will take longer to boot and won't slow down and laggy after a few hours.
I'm wondering if it was applied correctly? It would have to be applied after every wipe you've done. Thing is you have to remove the X-Factor from the equation. Flash CM7 and see if the problem is persistent or not. If it is, replace the phone. If not, then you owe me $5 cause I called it. There is a weird bug with the stock kernel. We are expecting an updated Kernel with the new Gingerbread rom that is about to be released.
@Jjday7: I wouldn't sweat it. I've been around the block and as far as hardware goes; the G2x is solid. The initial kernel is a little wonky but thank god we have CM7 right? I used my GPS today and had no problem getting a lock and keeping it. Of course I'm on CM7. I also don't have anymore random lockups.
Click to expand...
Click to collapse
I have applied it before and after GB update. I have hesitated flashing cm7 (have a couple of questions) If I do flash it and want to go back to stock or some other rom, would I have to flash a different kernel even with my nanroid? If so what would be the process for that? AS far as GApps I notice that you cannot use the one for tegra. All I have found at the cm7 site is universal which I suppose would be the one to choose. Do you know for sure?I have used cm7 on my nexus one but not on my Vibrant . Any and all help is greatly appreciated.
I also have all the same issues as the OP. Hopefully the update fixes all these issues. Did any of you notice the phone really hot when the reboots and freezes occurred?
Sent from my LG-P999 using XDA App
So where is this patch? My GPS has been non-functional this morning. Usually it just takes a LONG time to lock on. Also, last two days I've been getting the freezing while on a call. Black screen, won't come back, have to remove the battery. Early this morning after taking the phone off the charger was the first time it froze to black screen while not on a call.
Jjday7 said:
As powerful this phone sounds I am hesitant of getting it because of the list of complaints. I think the g2 might be a better choice even though it has an inferior chip
Click to expand...
Click to collapse
To my G2x friends above. Keep swapping phones. Don't give up. I was at my wits end until I swapped out a couple of times. My new phone has no bleed issues and the random crazy stuff has completely stopped.
lilaliend... take it back. get another. It should not do that. It will be nothing but a head ache/heart ache until you do. I get a solid lock within 5 seconds.
Jjday... if you get one, run the heck out of it the first few days to see if all is good. Any issues pop up...swap it.
This is a solid phone that seems to have had some issues with the first run of production. There are many detailed posts on how to fix any minor annoyances. TMobile sold out of them for a reason.
Swap bad behaving phones then read, read, and then read some more. The potential of this phone is awesome. I am a die hard WM guy who has been converted.
So .. I ended up exchanging my g2x in via t-mo customer support since I was out of the window of taking it back to the store (having 4g/wifi toggle issues etc, random reboots). The new phone is by far better, but I am having issues with the GPS still. It will see 10 satellites, all locked on (green via GPS test) but it takes forEVER to lock. When I first took the phone out of the box it locked within seconds inside my house ... should I send this back for another one again?

Third Phone - Not the Charm!

Just got my third G2x from T-Mobile. I'm running LauncherPro. I must have done something wrong because I backed up to SD card but after installing new phone it gave me an error reading SD card. I had to reset everything!
Anyway, I got a 2nd replacement (this is number 3 phone) because the 2nd one continued to have the random reboot issues.
This one is different from the other two. The icons in the top bar are smaller and the GPS signal button is different. Could this be an upgraded software?
It states Android 2.3.3, kernel version 2.6.32.9 and Software version LG-P999-V21e
Trouble is, this phone is way worse than either of the first two! I think only 1 reboot so far (1 day) but 3 times now after the phone sleeps I have to remove battery to turn it back on! And it will not allow me to mount the phone as a USB. Sometimes the message appears to turn on USB but it will not work. Touching the screen does nothing. Then the screens start to rapidly change.
Looking like number 4!
What other programs have you installed? These types of issues are almost always apps and not the OS or the hardware. The fact you are having similar problems with three phones seems to indicate that even more. Stop blaming the device and figure out what you are doing to it to screw it up.
Try installing the GB drivers to your computer via LG. That's what I had to do to get my phone to mount.
Powered by a G2x
jboxer said:
What other programs have you installed? These types of issues are almost always apps and not the OS or the hardware. The fact you are having similar problems with three phones seems to indicate that even more. Stop blaming the device and figure out what you are doing to it to screw it up.
Click to expand...
Click to collapse
I agree. "I went through 8 G2x's and all of them did the same thing after I restored my backup..."
Also, get off the stock firmware as it is absolutely unstable (Sleep of Death (SOD) and resets). I've been running MIUI since mid-August and haven't had 1 reset or SoD. Most CM7 nightly builds are good but a few will cause issues. Look at the stable version of CM7 or Weapon.
player911 said:
I agree. "I went through 8 G2x's and all of them did the same thing after I restored my backup..."
Also, get off the stock firmware as it is absolutely unstable (Sleep of Death (SOD) and resets). I've been running MIUI since mid-August and haven't had 1 reset or SoD. Most CM7 nightly builds are good but a few will cause issues. Look at the stable version of CM7 or Weapon.
Click to expand...
Click to collapse
The stock Gingerbread firmware is absolutely rock solid. I have been running it since it was released and have had zero problems. The only change to the system is that I rooted it. If I install an app that gives me the slightest trouble I uninstall it immediately. There is nothing wrong with the GB rom as LG delivered it. The Froyo rom did have problems, but the GB rom is very good. Many of the custom roms are based on it and just have hacks and tweaks. Very few are compiled from source like CM is.
Update to Phone
First, let me say that T-Mobile Customer Service is great! Every time I call or visit the store they are friendly and try their best to help me.
I called T-Mobile and explained the issues on this phone, as one person wrote above the "SOD". She walked me through a bunch of steps, and I'm fine with that, I understand she has to be sure i have done all the typical troubleshooting. She confirmed that the new one had GB.
She is sending phone number 4 out today. Meanwhile she said go by the store to have them check the battery, just in case. I did that, it was kind of funny. Gal says, no need to test it, I'll just grab a new one. She comes back and inserts new battery, "There ya go, brand new battery". Ah, Miss, I say, it won't turn on now. "No, that can't be, its a new battery". She finally went and got me yet another new battery!
Hopefully this 4th phone will do the trick.
As for the apps, maybe I do need to uninstall some, but it seems like what I have are all mainstream apps:
Launcherpro
Beautiful Widgets
Touchdown Pro
Pure Calendar
Juice Defender
Batter Monitor Widget (free edition)
All of the above are paid apps too, not free versions (except Battery Monitor).
Any thoughts, known issues on these?
Thanks!
All those are pretty common apps, none of which I've had trouble with. Juice defender has been a cause of connectivity, etc issues for some people, but works fine on all my devices.
If I were you I would ***** until they replaced it with a Sensation, Amaze, SGS2, etc. I've seen so many people with 3,4,5,6 replacements on this board....why? As much as I like the form factor, the G2x is not worth 4 replacements. NO product is worth 4 replacements. Needing to have a product replaced is one thing, having to replace the replacement, or more, is ridiculous. Fool me once....
At what point do you say, "wow screw this POS." 4 replacements is a company jacking you around. I got lucky with a mostly mint G2x on launch day. Had it had issues I would have replaced it, beyond that..... the G2x is a nice phone, but there is absolutely zilch nada NOTHING special enough about it to deserve 4 replacements.
I don't mean to sound like a douche or harsh or anything. I just don't get why this is a recurring theme on this board. Would you do this with a pair of jeans, or with a TV, or with tires? No. The product sucked the first time, why repeat the experience?
I hear ya Adamhart. On the phone with CS today I asked this very question. She said I was not eligible for a different pone ... yet. She indicated that x number of returns within 90 days usually trips the option. First sign of trouble on number 4 and I will be calling. When the phone is working I like it, but I'd happily trade it for something else.
Thanks for the note on Juice Defender, I noticed on another thread some issues so for the moment I have it turned off.
Fouth Phone Arrived
So number 4 arrived next day. I set it up. Such a pain to have to reinstall everything. So far all is good. The battery life is not improved but one day later with no reboots and it starts up without a problem (no sleep of death!).
So far so good.....
I' ve been using an extended battery for a few months now and its been great. No reboots or SOD issues.
Couple of weeks ago I insert the stock battery. Within the hour I have 1 freeze up and 3 SOD! That stock battery is defective. Its been the cause of 80% of my problems with this device.
4th phone has same problems. Already posted a rant! I'm going to try rooting!
You know I never had a problem with my g2x and I see all these people going thru 3-6 phones THANK GOD I'm not on that statics.
Sent from my LG-P999 using xda premium
And I see mostly the ones who have problems don't usually nvflash cwm and install a custom rom.
Sent from my LG-P999 using xda premium
I broke my last one (slammed it on concrete) so got a replacement through Asurion, they sent me a refurb (as they tend to do).
thing worked well for the first day, albeit a bit weak on battery, then started having charge issues and general mis-reporting on the battery (it'd say 100% when it meant 20%, around 5 hours after being unplugged it would drop very steeply (~75%) to catch up)
I noticed on the 1809#*999# menu that the Factory Version was registering as Unknown. After a few more days of it being a pain in the ass I went ahead and did a Factory Reset. After which the Factory Version reported the correct numbers.
Works almost flawlessly now, I'm getting a good 30 hours of battery life out of the thing (mostly texting + standby). I'm currently using the default launcher with Go Contacts and Go SMS (It sucks Go Contacts can't clear missed calls properly on 2.3.3 but it's a minor complaint), Facebook, Battery Monitor Widget (3c), and a few other small apps.
Also, I noticed on my first phone that JuiceDefender seemed to cause Sleep of Death issues. At least thats what the process of elimination had me believe (and this was back on Froyo). IMO - just leave everything alone with regards to task killers and battery enhancers, GB actually does a very good job of battery management on its own.
I continued to have trouble with number 4. Called T-Mo. Long story short they said "nothing we can do until LG comes out with new software update".
Phone is just not useable the way it is (mine that is) so I finally followed the advice of so many on this board and I rooted the phone and installed CM7.
I was a little freaked out a first because CM7 looks so different. Now I am comfortable with it. I have loaded up all the apps and configurations again. So far it is good. A couple of times the phone shut down but that may be more to all the changes I have been doing. One the whole it is far more stable than stock. Battery life is a tad improved too, but still not great.
My mom is about to embark on her third try. She doesn't download apps at all. Phone won't hold call for more than a minute.

Help analyzing ramdump.log

I have not been having these ramdump.log (essentially random rebooting) for some time, and whilst i've noticed that some apps seem to cause this process, I have not installed anything new for a while, other than updates to existing apps.
I have once again started to get these upto 3 times per night when the device is in deep sleep. Interestingly, each morning when I turn on the device, wireless internet is switched off (option unchecked), and I have to go into the settings and re-enable it.
Someone previously suggested that maybe it's faulty RAM in my TF? But how would I know that is not just a random guess? Also, my partner also has a TF, hers is the B70 (one of the lucky ones that are able to be rooted), and she gets ramdump.log on the same ROM (Prime with stock kerne), so it's perhaps less unlikely that both tablets have bad RAM? My TF is a B50.
Appreciate if anyone can help identify the issue from these 2 ramdump.log (I had 3 during the night!)
Thanks!
http://db.tt/0PB5lILB
http://db.tt/DDBzVKO9
I've been having the same problem for the longest time, and it always comes and goes at random. It seems to be a common problem that gets resolved with an RMA, but given the inconsistency of the problem between ROM updates, and the fact that I seldom see RAM go bad I refuse to mail it in before doing a proper memtest (which for now I am not sure if there is an option for that).
It seems to me that the transformer just has a very picky kernel.
Currently on Prime 2.0.7, been having this issue since I first started using it at 1.9.1. Wipes temporarily alleviated the problem, except for one time that I used the wrong kernel.
I'm the same... Some days nothing, then others 3 within an hour! I found an application for stress testing, and I'm running it overnight.
http://www.appbrain.com/app/com.into.stability
Been going for an hour now with no issues with cores or memory, so maybe it's just some kernels don't like some devices? It's really annoying.

android phones seem to lag right after warranty expires. 3 phones did it already

so my galaxy s7 phone did it recently
exactly after one year warranty just expired the phone became painfully slow
it was a brand new phone sent from samsung as a replacement for my broken phone replaced under warranty
had zero problems for a whole year and i mean zero like no issues with speed or freezing at all
never dropped or dipped in the water to test the water resistance
always in a case since day one. no crazy apps. actually same exact apps that i have on all my phones.
no new apps were installed before slowdown
i already deleted some apps. cleaned up app cache individually and reset cache from boot screen
tested in safe mode and still slow
im not sure if the update was installed recently or not but the slowdown happened about 2 months ago. was there a tmobile update at that time?
im not really sure.
but this is the third phone that did this.
galaxy s5 that i also bought brand new for a year was well maintained and had no problems
that phone actually started lagging really bad and shutting down multiple times a week or restarting....
before that galaxy s3 did same thing. after exactly a year it became ridiculously slow for absolutely no reason
i install all the apps i use right out of the box. change all the settings to what i want and dont really make any changes after and it usually very stable for about a year
is there an app that i can use to troubleshoot?
or an app that will show me what component is slowing down the system in real time?
obviously something is slowing down the OS, theres gotta be an app that can trace the faulty app or file or component
i cant be the only one who noticed that
is there really no way to pinpoint what is slowing down the phone?
why do i have to reset everything every time it gets slow
isnt there an app that can diagnose what is loading up the system?
this phone is painfully slow suddenly with no apparent reason
Have you been able to view the CPU activity and the RAM allocation?
I am not sure how to do this, but if possible, it might reveal what is happening.
I would try disabling some of the applications one by one. First suspects would be:
1. Facebook
2. Google Play Store.
3. Youtube.
Disable one, then try the phone. If still the same, disable second and try etc.
Jim.
How is your device storage. Once you use more then 50% device storage android starts to lag. It's an issue with the OS.
device storage has always been about the same since brand new. which is about 80% on average.
doesnt safe mode disable all non stock apps? i tried safe mode with same result
windows has a resource monitor that helps alot but i dont know if android has any monitoring app that could help troubleshoot this
Samsung devices are known for getting laggy over time, try a different phone next time, in the meantime, do a factory reset and start fresh.
fuzzysig said:
device storage .......................... about 80% on average.
............................................
Click to expand...
Click to collapse
This is very suspect to me, but I am only a beginner.
Given zelendel's post about (re 50%), I would investigate further. Did you note his credentials?
What does all that data consist of?
What is the total storage capacity of the phone?
Perhaps some of that storage capacity is used as "swap" memory? Just guessing...........I am extrapolating Linux terminology here.
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
fuzzysig said:
about 10-15 gigs of that is music/videos for airplane or when i have no internet. its been there since i got the phone
other things come and go like downloads documents videos images
im surprised theres no apps to troubleshoot the phone lagging when theres so many people having that problem and the best solution is to just reset the phone. which should be the last resort
if resetting the phone works most of the time then there should be an app that could look for conflicts as it runs in the background.
Click to expand...
Click to collapse
Depending on the amount of storage in your device that could be a lot.
Resetting the device wipes things. You really can't find an issue if the only issue is storage space. So here is a test. Remove stuff from your device. Give yourself a clean start and then go from there. Adding stuff slowly until it slows down.
I have had dozens of devices and the only time they ever got slow was due to getting low on phone storage.
This even encludes a 5 year old Samsung that I have that is as fast as the day I got it. Mind you there is nothing on it but some games for a kid. I even disabled all of Samsungs crap they install that slows a device down.
Could also be stuff acting up in the background
Run a log cat and see if anything is hanging.
cool thanks ill try that
got my internal memory to under 50%
reset cache again
deleted few apps and moved alot of them to SD card and cleared cache for those too
heres exactly whats happening
theres a delay for every action
2 wifi seems to drop in and out now since it got slow
3 facebook and browser wouldnt load anything on wifi
but as soon as i switch to data it works
i have to restart the phone alot now and close all apps multiple times a day to get them to work
also running safe mode had no effect on speed
i dont know when the last update was from tmobile but it might have been due to crappy update im not sure at this point
i got the phone last end of summer and it worked flawlessly every single day up until last 2 months exactly when warranty expired
how does samsung find faulty hardware when i send it in for service?
do they use an app?
ok this is getting ridiculous.
the phone wen to complete ****
facebook doesnt load posts unless i restert it by closing the app
phone just feels very slow overall.
constantly lags hangs. and in general just completely crappy performance slowly degrading.
i dont know why suddenly it started happening just like my last 3 phones
after about a year theres always a sudden decrease in performance and things start bugging and lagging etc
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
Sorry to read that you are still having this problem Fuzzysig.
Did you try any of the suggestions in my post #4 and/or in Zelendel's post #10?
If so, which ones did you try and what resulted from those changes?
fuzzysig said:
so theres no way to figure out why its slow?
isnt there some hardware tests or system scan or something that can help point to the problem?
Click to expand...
Click to collapse
Hi, I was a Samsung user too and faced the same problem.
I went through various threads which gave me multiple solutions: rooting, removing bloatware, cpu monitoring and many more.
None of that worked. The phone was so slow that it was not usable.
Ultimately I had to throw it and buy another phone.
Then I noticed this is not just me, all Samsung users face the same problem even the flagship users.
I swear I'll never buy a Samsung phone and never let anyone buy one.

Pixel 3 hangs for 15-30 seconds when switching apps, typing

I know there are memory management issues with this phone; what I'm not sure though is if the behavior I'm experiencing is just a manifestation of this well-known problem or another issue.
Since I got the phone a month ago, after some period of use after rebooting, simple actions like switching between two apps can cause the phone to hang for a long time - usually 20 or 30 seconds. The phone isn't completely hung - I can still go back to the home screen, and do some things, but whatever app I tried to switch to will be non-responsive for this whole time. Eventually, it will just start working again.
Other times, typing using the google keyboard will get stuck - that is, I can still type, but nothing shows up in the field where the text should appear. After a while it will suddenly "catch up" and everything I typed appears.
These two issues both seem to start happening around the same time, so it seems memory use related, but the amount of time involved seems very excessive for swapping.
I can fix this just by rebooting, but it always comes back after a while. I suspect it's related to how many different apps I've loaded and not just time of use, though, since sometimes it won't happen for a day or two, but it always happens again at some point.
I removed a bunch of apps that were migrated from my old phone (a Motorola Z Force), too, to try to eliminate a badly-behaving app, but I never had any issues like this on that phone, and it didn't make any difference.
Is anyone else experiencing this? Or does it sound like a possible hardware problem? I don't want to swap the phone unless it's clear this is abnormal behavior. Thanks.
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
samnada said:
It's abnormal behavior. My first thought is it might be related to a balky network or intermittent connection. Just a wild guess. Do you see the same issue in airplane mode? Also, if you check battery or cpu usage is anything hogging resources?
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I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
jamtre said:
I've used the phone in exactly the same circumstances as my prior phone (and other devices) so I don't think it has to do with network connectivity; but next time it happens I'll try switching to airplane mode just to be sure. There's no visual indication of a network drop (e.g. wifi status icon). I haven't checked for anything hogging resources during these events, and generally I'm not having any battery life or performance problems. It's just switching apps that brings everything to a standstill for a while, and then it works fine again.
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Maybe check the temp when it's stalling. This app might show something: https://play.google.com/store/apps/details?id=com.glgjing.stark&hl=en_US
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
mrchuckfl said:
I have the exact same issue as OP describes.
Had a 64gb Pixel 3 when it was first released and it manifested the issue with the random hangs and freezes. I decided it was too buggy and returned it.
A month later got a 128gb Pixel 3 on the gift card promo and it is exhibiting the same issue as the OP and my original 64gb unit.
Doubtful it is a hardware issue since this is my second one with the same issue.
I have tried factory reset and removing any un-necessary programs on both, but the condition still persists.
Both phones were on Fi.
If the January patch does not fix the issue it will be time to switch back to iPhone.
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Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
jamtre said:
Mine's 128gb (Verizon). The January patch looks trivial so not expecting any change here...
Not going to switch to iPhone but troubling that you have had this with two different phones. At the same time, pp seemed to think this is not typical behavior, and if it's a common OS issue then wouldn't a lot of people be talking about it? I'm not a crazy power user or anything, I never play games, pretty much use Waze, whatsapp, camera, facebook (lite), spotify, etc... really pretty standard apps.
I wonder if there's something unique to us that could be involved here? I'm not using any apps I wasn't using on my old phone, but I also had Oreo before and not Pie, so not a direct comparison. When I first set up my phone, though, all my old apps were migrated, including some Verizon bloatware I couldn't delete from the old phone. Is it possible that apps that were automatically migrated (but later deleted) could have left something behind that's causing issues with PIe?
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I have have been on Google phones since Nexus 4 and upgrading like a good consumer every year.
Like yourself I am not doing anything crazy and have the run of the mill stuff like FB, Snap, kik, Whatsapp and IG. The only thing out of the ordinary I have on the phone is Cerberus and BlackBerry email.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
mrchuckfl said:
I have the exact same issue as OP describes.
Apps don't get migrated so that is not the issue. When you setup a new phone or transfer, some of the data is moved, but the app is re-downloaded from the app store.
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Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
jamtre said:
Right - but it installed -everything- I had on my old phone including some Motorola & Verizon apps, which I then uninstalled (but maybe even missed some). Just thinking it might be possible that something hardware-specific to my old phone got installed on the pixel. In theory shouldn't matter but there seem to be so many nuances to Android, particularly across major releases, that I wondered if this could have been involved in the problem.
Anecdotally, it seems like it's been happening less often over time. I haven't had it happen in a few days, though I installed the update yesterday so I'm within 24 hrs of a clean boot now.
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I've been having exactly the same issues for the last couple of days. Have just done a factory reset but the problem persists. The biggest issue is that when the phone is locked it seems to freeze as well and takes about 15-20 secs to unlock. Also if you phone it while its locked (and frozen) the incoming call isn't acknowledged (no ringing !) until after its unfrozen. Looks like I may have to return it and get a different phone !
Mike
More than a few people have been having issues with their Pixel 3, but I've yet to experience a single issue with memory management or slowdowns. In fact, I've found the Pixel 3 to be a far smoother UI than the iPhone X on the newest versions of iOS. Maybe I got lucky, but I'm more inclined to think it's about use. Just like my desktop operating system, I start from scratch every time I do a reformat, reset, or upgrade of a device. I can see there being issues with migrating old data. I'm also a fairly light app user; I've got around 100 apps in my drawer, most of which are Google apps or banking apps. Are the people experiencing these slowdowns installing a lot of things or running more resource intensive apps like Facebook? Not to say you shouldn't be able to do that with your phone, but I'm curious how behavior differs in our situations.
Feb update?
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
jamtre said:
OP here, so more than a week since the February update landed and I have not had this happen since then. I'm kind of shocked, honestly, and keep waiting for the other shoe to drop, but so far it looks like something they did fixed this.
The only other significant change I made was to uninstall the Facebook Lite app, a few days ago, but I've used that long before I had a Pixel 3 so doubt it's related. So... :fingers-crossed:!!
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Maybe I should give Pixel 3 a try. Tried P3 twice since October and it was a phenomenal laggy mess specially under load ... My Pixel 2 had its ups and downs, specially with the Pie release. Took them 3-4 months to 'get it right' so I'd expect Pixel 3 to be no different.
I was experiencing some lag and short freeze (2 to 7/8 seconds) with my pixel after the latest update.
I tried a factory reset with little hope but it seems it did the trick for me. No issues ever since.

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