Wifi Connection & tether problems - Microsoft Surface

Hey guys. When I first bought my Surface and brought it home, I was able to connect to my WIFI just fine. However, every time I go to someones house and try to connect to their network, I always have "Limited Connectivity" until I click Troubleshoot. Troubleshoot finds the problem and fixes it, but why do I always have to do this? I have tried different networks.
And today, I am trying to tether using my android. Every time I connect to my phone using the Surface, it says "Limited Connectivity" and this time Troubleshoot does absolutely nothing because it says no problem detected. The tether using my laptop works fine ( I am using it now).
Any help would be appreciated.

Search before posting, please! Known issue.
Short version: Surface RT and certain 802.11n bands don't get along. Either disable them (or 802.11n entirely) on the device, or on the routers.

Thanks, but i did search. My search didnt yield any useful results and since you stated that it has been covered before, clearly i did not search using the right keywords. I cannot find any setting to disable the n band under adapter properties.
If its not too much trouble, please point me to the thread where this is covered.
Sent from my SCH-I535 using xda app-developers app

Sorry, I meant search in general... there's an Internet outside this forum (although the issue has been mentioned here too).
Hopefully, the instructions in this thread will help you.
http://answers.microsoft.com/en-us/...em-hangs/7b2a2694-dc99-4211-92cf-f20337e0ab34

Related

[Q] Anyone else Having wifi connection issues with the xoom?

Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
I get it but only with Market, I assumed it was a market issue.
On. 3G, for me, everything is dog slow, but I never get the Retry box.
Sent from my Xoom using XDA App
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
Mine works perfect with my AT&T U-Verse gateway and tethered to my AT&T captivate. No problems here at all with wifi. Do you have problems with other wifi routers? Go to Starbucks or a friends and see if the same issue occurs. If not, there is something with your router that Xoom does not like.
I'm having WiFi issues as well. I don't have any issues with any other laptops in my house ... but my Xoom ... get very poor signal on WiFi and sometimes doesn't get any connection at all. This is serious buzz kill.
Mine is also choking on wifi. Switch to 3g and no problems. Annoying.
Sent from my Xoom using XDA Premium App
srafail said:
get very poor signal on WiFi and sometimes doesn't get any connection at all. This is serious buzz kill.
Click to expand...
Click to collapse
Hardly surpisring when the antenna is surrounded by glass and plastic
Wifi is suspect on the Xoom. I cannot get a connection to my secure wireless at work but I can connect to the less secure guest wireless network. I also could not initially tether with my phone (TMobile Vibrant) but after I downloaded Mobile AP I was able to tether just fine and have not had any issues since then.
No complaints here to report. I'm pulling in on average a speed of 17mbps download on most days from my home wifi network. Quite the speedy little guy my Xoom is.
WiFi hasnt been a problem for me either.
So far, I've used it on 4 different wireless networks (G and N/G), using various security options and I connect to each without fail. Hell, Ive even seen the Xoom connect to WiFi when driving down the street towards places that I have it configured to see.
I did have some trouble at one point due to my DNS and DHCP servers being offline. I didnt suspect any issues with them, so I spent more time than I should have troubleshooting the Xoom.
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
Known problem... see:
http://forum.xda-developers.com/showthread.php?t=985536&highlight=wifi
Always Connecting...
Greetings All,
I have been having issues as well after the update. The wireless always disconnects and connects and doesn't stay connected. No problems with my Droid X or laptop or other device.
Problem is that now I'm getting very close to going over my data plan.
Is there a fix in the works, since it worked perfectly with 3.0
Annoyed...
OS
UPDATE: Uninstalled the leaked Flash 10.2 and that has fixed the problem, somewhat. Still disconnects, but less.
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
No it doesnt happen to me.
Glad I found this. Yes mine doea it too. If I linger on a webpage for more than 30 seconds or so, it disconnects. (Yes I have all settings set correctly) same issue with market and now facebook and twitter app after the update. No connection or synchronization failed.
Sent from my DROIDX using XDA App
Wireless issue fixed....
Greetings again,
Even after uninstalling flash, the problem persisted somewhat. I was getting very frustrated and so I reset the xoom to factory settings. A few notes on that. All applications were reinstalled, through the market which is good and bad.
So far, after 2 days of heavy wireless use, not a single drop in wifi connectivity.
Hope this helps...
OS
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
So far my wireless is great. I use WP2 Secure at home, a WEP at my parents, and a MAC based approval network at work. All are steady with full bars and no issues.
SleeplessNinja
MyXoomChannel http://www.youtube.com/sleeplessninjas
Its the encrypton protocol, WPA2 with AES will cause problems.
TKIP works.
I also have random issues. Some days its just fine, but other days wifi works and then stops working, usually a reboot fixes it.
Must be some wifi issue.
I have a fully factory stock xoom and have had NO wy fy problems at all! internet conection firm and stable. I intend not to root my zoom untill all the important updates are done and stable. I also am waiting for my 4G card install. I have WPA2 with AES and the xoom conected to it with NO problem
I haven't had any problems with mine whatsoever. I think it could be your router. My Xoom stays connected with my router and I haven't had a single problem so far with connected wifi.
My PS3 needs a router reset every single time I want to play Black Ops though.
ihad this issue. I think it may be hioneycomb and not xoom related because I experienced it on the acer iconia. The good news is that I resolved my connection issue with wifi. On the surface it looks like a dhcp handshake issue so, if you assign your xoom a static ip from your router, the issue goes away and all is good.

[Need Help] Problem With Connection to Accounts

Hi Guys!
I am having strange problem with my DS.
I cannot connect to my Google account,Facebook App is not working and...
Well to cut the story short pretty much any app that requires connection to the internet+credentials will not connect.Amazon appstore,Tweetcaster,Tweetdroid,Friendcaster...you name it...the only one that works is official Twitter App(weird).
When I'm tring set up my Google account all I'm getting is "Cannot establish reliable connection..." I know I am connected to the internet cos I'm writing this post on my phone.browsing internet is the only thing I can do.
Now I was searching net for this problem and the only suggestion was HARD Reset.I can rule that out cos I went even further.I flashed 5 different ROMs and problem still persist.
Next thing on my mind was there is something wrong with my carrier.Nope.rang them up and they claim all is ok on their side.I'm on 3UK and I have iPhone4 as well on 3 UK.on iPhone4 everything works flawlessly so I swapped SIM cards.guess what...the same thing on DESIRE S.
I am no noob and I went through literally all the platforms being able to solve 99% of my problems on my own but this one seems to be bigger than me.
If anyone came across this problem before or knows the answer please help.
Thank you in advance.
polystirenman said:
Hi Guys!
I am having strange problem with my DS.
I cannot connect to my Google account,Facebook App is not working and...
Well to cut the story short pretty much any app that requires connection to the internet+credentials will not connect.Amazon appstore,Tweetcaster,Tweetdroid,Friendcaster...you name it...the only one that works is official Twitter App(weird).
When I'm tring set up my Google account all I'm getting is "Cannot establish reliable connection..." I know I am connected to the internet cos I'm writing this post on my phone.browsing internet is the only thing I can do.
Now I was searching net for this problem and the only suggestion was HARD Reset.I can rule that out cos I went even further.I flashed 5 different ROMs and problem still persist.
Next thing on my mind was there is something wrong with my carrier.Nope.rang them up and they claim all is ok on their side.I'm on 3UK and I have iPhone4 as well on 3 UK.on iPhone4 everything works flawlessly so I swapped SIM cards.guess what...the same thing on DESIRE S.
I am no noob and I went through literally all the platforms being able to solve 99% of my problems on my own but this one seems to be bigger than me.
If anyone came across this problem before or knows the answer please help.
Thank you in advance.
Click to expand...
Click to collapse
Okay, lets try to solve this one quickly.
First, some history...
When did this start happening?
Was everthing working well initially, and then suddenly this problem popped up, or has it been like this from the beginning?
Have you recently done any kind of modding or flashing to your phone prior to this?
Then, some diagnostic tests.
Do you have wifi?
If you do, Can you connect?
If you can, do your apps work well with the wifi connection?
Hi
Sorry i forgot to state this in first post.
Yes I have wifi and I when I'm connected to it everything works great.can connect to anything.
I did flash few ROMs while trying to fix this problem.no luck there.
And yes.it all started all of a sudden.before I was one happy DS owner.
polystirenman said:
Hi
Sorry i forgot to state this in first post.
Yes I have wifi and I when I'm connected to it everything works great.can connect to anything.
I did flash few ROMs while trying to fix this problem.no luck there.
And yes.it all started all of a sudden.before I was one happy DS owner.
Click to expand...
Click to collapse
Could you please go to Setting> Wireless & Networks> Mobile Networks and check if toggling Network mode helps?
Also make sure that you've selected the correct Access Point Name (The APN should say www)
Let me know what happens.
Nope.tried switching mobile networks on/off.nothing.airplane mode on/off also no luck.APN is right and I can confirm that cos I can browse Internet.it seems that downloading is fine but as soon I try "send something out" like email or tokens to connect to certain services it fails.
polystirenman said:
Nope.tried switching mobile networks on/off.nothing.airplane mode on/off also no luck.APN is right and I can confirm that cos I can browse Internet.it seems that downloading is fine but as soon I try "send something out" like email or tokens to connect to certain services it fails.
Click to expand...
Click to collapse
Must say i'm at a loss here. Usually whenever i have issues like this, going through the steps mentioned above rectifies it.
Sorry brother, i'm out of ideas here. Will try asking around for more. I hope someone with a better understanding of this will be able to help you out.
Best of luck!!
Thank you anyway.in this case any advise is good.i bet it's something stupid.
Have you tried different kernels? (Clutching at straws (but worth a punt)).
When you wipe before a clean install what do you do? Try the link in my sigi.
Any progress with your problem? If not I suggest you pm ben_pyett or olyloh or lowveld.
They're very good with this stuff and very helpful...
Sent from the bottom of my subconscious using xda premium.
Hi guys.sorry I have been off the forum for a while.
This is totally strange.i found out that this is happening only at certain place.when I am at work problem is there but as soon as I get home everything works fine.it must be something related to cell I am connected to while in my work area.my colleague told me he is suffering from the same thing.he has HTC Desire HD and custom ROM on board and he is also 3UK customer.but what I don't understand at all is that my iPhone works like a charm using the same network.obviously I called customer service again and they claim there is nothing wrong with the network.
Thank you for all your suggestions guys.

[Q] Wifi Problems

Hi,
Starting to lose my patience with this device now. Such as shame that this lovely piece of hardware is strangled by poor software. I've already put the device on ebay and withdrawn it because its so slinky and I really want the issue to be sorted. I have no option but to go with the ipad mini at this rate, it just works!
Using odin I've successfully upgraded to ICS with P6800DXLP8_P6800OLBLP7_P6800DXLP7_HOME.tar and XXLQ1_OXALQ1_ATO My wifi keeps dropping out, ive tried it on three different routers etc and still the same issue. Tried CM10 and that reboots on me. Ideally i want a stock rom that works without any niggles on my Euro p6800. Any ideas, i'm really trying to make Android work for me, ive searched the forums like a good boy but no real answers anywhere.
:cyclops:
I can't help but thinking... if you are fed up with the Sammy device, why not switch to something that is completely open, like the Nexus 7, instead of a closed ecosystem like Apple's? Seems like there are other (better) choices out there than the iPad mini.
I'm sorry you're having troubles. Please feel free to give me your tablet. I could always use two!
Barring that, here is what I would suggest that has worked for me:
I have always had "advanced WiFi lock" from the play store, and it appears to have improved WiFi performance even when I had ICS.
I had locerra's cyanogen 10 ROM for a spell and really liked it. I then did some research in the development section and found Daniel HK's Paranoid Android ROM v. 2.55 and have enjoyed it even more. WiFi performance has been consistent and stable on both custom. roms.
Do some research and have a go at it.
If not, i can give you my address as I am currently living in Mexico and you can ship it to me!
I didn't experience any wifi issues at all until today. I'm staying with a friend for the week in Canada, and wifi k3ps dropping out. It seems that only a restart will solve the issue, and the network then falls out of range(even though I'm next door to the router). I'll give the app mentioned a try.... But any other thoughts please let us know! I'm on the leaked ics rom from Open Austria, rooted.
Update: "Advanced wifi lock" app has solved the issue, thanks! But we shouldn't really need to download the app.. Any ideas of how to solve such issues natively?
Sent from my GT-P6800 using xda app-developers app
Correction, sadly the app didn't solve the issue.... Still having intermittent wife but HTC is connected constantly.
Sent from my GT-P6800 using xda app-developers app
Ensure you don't have BOTH 2.4 GHz & 5 GHz enabled on your router at the same time.
Use one or the other.
After disabling 2.4 GHz band, and using 5 GHz only on my Billion router, my device (P6810) had no wifi drop-out issue. Same if I use only 2.4 Ghz band only.
Hope it helps.......
BTW, I would suggest LP8, such as my SkyHigh ROM, having "fixed" wifi issue for most........ But try the above first
dogbreath said:
Hi,
Starting to lose my patience with this device now. Such as shame that this lovely piece of hardware is strangled by poor software. I've already put the device on ebay and withdrawn it because its so slinky and I really want the issue to be sorted. I have no option but to go with the ipad mini at this rate, it just works!
Using odin I've successfully upgraded to ICS with P6800DXLP8_P6800OLBLP7_P6800DXLP7_HOME.tar and XXLQ1_OXALQ1_ATO My wifi keeps dropping out, ive tried it on three different routers etc and still the same issue. Tried CM10 and that reboots on me. Ideally i want a stock rom that works without any niggles on my Euro p6800. Any ideas, i'm really trying to make Android work for me, ive searched the forums like a good boy but no real answers anywhere.
:cyclops:
Click to expand...
Click to collapse
Did you fix your issue in the end? I've tried changing settings on the Cisco Valet router to operate in just one wavelength but there is no such option... I guess it must be a old router. The wifi lock app didn't make much difference either unfortunately.
Sent from my GT-P6800 using xda app-developers app
nemov said:
Did you fix your issue in the end? I've tried changing settings on the Cisco Valet router to operate in just one wavelength but there is no such option... I guess it must be a old router. The wifi lock app didn't make much difference either unfortunately.
Sent from my GT-P6800 using xda app-developers app
Click to expand...
Click to collapse
Maybe you could check the router manufacturer website to upgrade its firmware.
Backup your router settings to PC first though...
Sent from my GT-I9300 using xda premium
UpInTheAir said:
Maybe you could check the router manufacturer website to upgrade its firmware.
Backup your router settings to PC first though...
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Thanks, The firmware on my mate's Cisco router was out of date, wifi connection much better but it still cuts out and appears to only reconnect if I restart. Even a "quick reboot" from within Rom Toolbox Pro doesn't reconnect. Annoying issue... It even cuts out midway through a skype call with my wife (but no issues on mates ipad or my htc) Also no issue with my wifi connection back in the uk. Very weird. Any further ideas appreciated!
Sent from my GT-P6800 using xda app-developers app
nemov said:
Thanks, The firmware on my mate's Cisco router was out of date, wifi connection much better but it still cuts out and appears to only reconnect if I restart. Even a "quick reboot" from within Rom Toolbox Pro doesn't reconnect. Annoying issue... It even cuts out midway through a skype call with my wife (but no issues on mates ipad or my htc) Also no issue with my wifi connection back in the uk. Very weird. Any further ideas appreciated!
Sent from my GT-P6800 using xda app-developers app
Click to expand...
Click to collapse
Just wondering of the connection is secured? Does it cut out on open connection?
If secured, did you restore wifi settings with any particular app (ie. Titanium)? If so, you could try delete/forget wifi connection and manually enter the password instead
Or, delete/forget wifi connection in settings and restore with titanium backup. You usually have choice of "101" or "XML", try one then the other, reboot each time after restore.
Edit: if you have another device to set up a wifi hotspot, open and secured, and test?
Sent from my GT-P6810 using xda premium
It's a secure network, but i've tried forgetting the ssid and then reconnecting, but it makes no difference... Still patchy connection. I don't want to make the network open as it's my mate's network not mine.
I downloaded an app called "wifi manager" and it seems to be working 60% of the time, which is good enough for the moment. When I get back home to my own wifi network I expect no connection problems as it was working fine when I left last week probably the issues were due to my mates awful Cisco router and not the GTab!
Sent from my GT-P6800 using xda app-developers app
impression
I think it's the WiFi driver in the version of your ROM.
There is no reason you should be having to amend settings on a router because in most instances, you will not have access to a,ending the router.
I'm currently living in Mexico and I'm dependent on several WiFi access points around town and intermittent WiFi where I live. I can safely assume that the technology isn't the latest and greatest down here and I don't control any of those settings.
I am not experiencing the problems you are describing.
I think you're right, it is the wifi driver. I've just tried connecting to the open wifi network at Toronto airport, which connects fine on my htc, but i need to restart my GTab in order to connect to it. I'm running an official Samsung ics rom from the European carrier, Open Austria, (downloaded from samobile.com)... These issues only started when I left the UK and arrived in Canada. I'm wondering if the 3g roaming has some part to play in the error. Anyway.. I will try again when I get home, but anticipating issues.... How would I fix this? Do I have to reinstall the rom and all my apps?! (hope not, as I have this baby set up just perfect )
Sent from my GT-P6800 using xda app-developers app
nemov said:
I think you're right, it is the wifi driver. I've just tried connecting to the open wifi network at Toronto airport, which connects fine on my htc, but i need to restart my GTab in order to connect to it. I'm running an official Samsung ics rom from the European carrier, Open Austria, (downloaded from samobile.com)... These issues only started when I left the UK and arrived in Canada. I'm wondering if the 3g roaming has some part to play in the error. Anyway.. I will try again when I get home, but anticipating issues.... How would I fix this? Do I have to reinstall the rom and all my apps?! (hope not, as I have this baby set up just perfect )
Sent from my GT-P6800 using xda app-developers app
Click to expand...
Click to collapse
Maybe I overlooked it, but what is your current firmware?
Sent from my GT-P6810 using xda premium
Current firmware is the official ics from Samsung, build number Imm76d.xxlq2
Now I'm back home and wifi connects perfectly. I do suspect an issue of using wifi when roaming, but will keep an eye on it next time I go abroad again and post back if it happens again.
Sent from my GT-P6800 using xda app-developers app
nemov said:
Current firmware is the official ics from Samsung, build number Imm76d.xxlq2
Now I'm back home and wifi connects perfectly. I do suspect an issue of using wifi when roaming, but will keep an eye on it next time I go abroad again and post back if it happens again.
Sent from my GT-P6800 using xda app-developers app
Click to expand...
Click to collapse
Ah, that says it all...
Check my comments about LP8 firmware mentioned in my first post here..... way down the bottom Was obviously missed. Posts after that, I assumed you had, since you didn't comment about it.
There is also a thread relating to the problem and the subsequentLP8 fix.
Either flash SkyHigh ROM (P6800 DXLP8) or official DXLP8.
Whether just flashing the kernel from DXLP8 firmware world do the trick, not sure, as I have a P6810. But as I said, flashing the firmware package helped most out with the "wifi bug"
Do you have root and custom recovery?
Sent from my GT-I9300 using xda premium
Just got my 7.7 3g P6800 back from Samsung in HK... Replaced Motherboard under warrenty due to super brick.
They installed LP7 ROM and when i got it here had wifi issues...
Read about it and found recomendations to change to LP8 Rom...
Now have installed latest LP8 Rom form sammobile
Wifi issues have gone away....For a week...Now back again.
Just dropping out every few minuets and not in range etc...
my ROM is
Baseband version P6800DXLP7
Kernel version 3.0.15-1160935
[email protected] #3
SMP PREEMPT Wed Oct 31 15:10:33 KST 2012
Build number IMM76D,DXLP8
Is there anything wrong with this ROM or could anybody recommend a fix or alternate ROM?
Thanks and Regards..
Possible solution to WIFI problems?
I have had major problems with WIFI in my 7.7. The Austrian ICS has dropped connections, went totally berserk in some locations and stopped working unless rebooted.
I have now diagnosed (I believe) that the reason is the use of channel 12 in any WIFI router. If the router does not use 12 there seems to be no problems. At home I can configure my router not to use 12 and after that I have had no problems. There seems to be some kind of conflict or the Tab is faulty in that sense.
I do not know if this can be generalized, but at least for me it worked.
Yes I had the same problem with band number.... My friend's router that my tablet had an intermittent connection with, was on band 11. As soon as I got back home to my router in the uk (which uses band 6) My wifi connection problems disappeared.
Sent from my GT-P6800 using xda app-developers app
Yes I Can say after doing alot of reading i realised its the chanel.
im using locked chanel 5 and seems much better..also wifi connection manager from play store.
still not the greatest and low signal even in same room to router but working i suppose.
Just funny how my S3 has a much stronger signal compared to the 6800 every wifi ive ever used.
Would be good if somehow the wifi drivers from S3 could be used somehow?

Galaxy tab2 with WiFi problems

Hi folks,
A friend of mine has a Galaxy Tab2 running android 4.1. He is having problems connecting to our WiFi at home.
We have wep set up on the router and it works fine with two laptops and a HTC flyer.
The tab shows good signal, but then shows networked cancelled due to poor connection. Various locations tried.
Any suggestions folks? I have had a search of the forum, but didn't see a similar situation. Looking quickly at Google, it looks like plenty ood people have had problems, but no real solution. A factory reset seems to be a suggestion, but would rather save this a last resort.
Fingers crossed you guys can help.
Cheers,
John
Sent from my ST17i using xda premium
Jwsail said:
Hi folks,
A friend of mine has a Galaxy Tab2 running android 4.1. He is having problems connecting to our WiFi at home.
We have wep set up on the router and it works fine with two laptops and a HTC flyer.
The tab shows good signal, but then shows networked cancelled due to poor connection. Various locations tried.
Any suggestions folks? I have had a search of the forum, but didn't see a similar situation. Looking quickly at Google, it looks like plenty ood people have had problems, but no real solution. A factory reset seems to be a suggestion, but would rather save this a last resort.
Fingers crossed you guys can help.
Cheers,
John
Sent from my ST17i using xda premium
Click to expand...
Click to collapse
You can try these:
1) Setting your Router's 802.11 mode to: 802.11n (If you don't have old wifi enabled device everything will work fine)
2) Disable any battery saver apps, they do turn off Wifi - when screen goes off (+several other like location based wifi switch offs n ons)
3) Tweaking Advanced Wireless settings on Router might help.
Advanced settings explained at this location: http://www.dd-wrt.co.in/wiki/index.php/Advanced_wireless_settings
& if device is unable to connect at several wifi locations then probably there is something wrong with device i guess, getting it checked at Samsung store will definitely be better solution.

[Q] Nexus 5 and Telus Routers

Hey all,
I'm not sure if anybody else is having this problem, but for the last month I've been having trouble connecting to Telus routers properly. It connects to the wifi signal, but will not load websites about 70-80% of the time and many apps (YouTube, NHL, XDA, Playstation, Play Store, etc). When I switch to my data connection, the sites/app load normally. I don't seem to have this problem when connected to other places (ie. work, starbucks, etc). It's getting really annoying since I had to keep switching to my data to load a site, etc. Not to mention having to pay more because I've gone over my data serving.
At first, I thought it was my phone as it was also experiencing massive battery drain and getting really warm, so I got it RMA'd. But as soon as my new one came from Google, the exact thing happened. I couldn't even download apps/set it up while connected to my Telus router. I've already contacted Telus, and they've updated the firmware to my router, but I'm still having the same issue (altho not as bad, I think? It's only been a day).
Anybody else encountering this?
kattara said:
Hey all,
I'm not sure if anybody else is having this problem, but for the last month I've been having trouble connecting to Telus routers properly. It connects to the wifi signal, but will not load websites about 70-80% of the time and many apps (YouTube, NHL, XDA, Playstation, Play Store, etc). When I switch to my data connection, the sites/app load normally. I don't seem to have this problem when connected to other places (ie. work, starbucks, etc). It's getting really annoying since I had to keep switching to my data to load a site, etc. Not to mention having to pay more because I've gone over my data serving.
At first, I thought it was my phone as it was also experiencing massive battery drain and getting really warm, so I got it RMA'd. But as soon as my new one came from Google, the exact thing happened. I couldn't even download apps/set it up while connected to my Telus router. I've already contacted Telus, and they've updated the firmware to my router, but I'm still having the same issue (altho not as bad, I think? It's only been a day).
Anybody else encountering this?
Click to expand...
Click to collapse
Do a search for the many WiFi problem threads. I think those solutions are your best bet, I don't think it's specific to Telus routers.
bblzd said:
Do a search for the many WiFi problem threads. I think those solutions are your best bet, I don't think it's specific to Telus routers.
Click to expand...
Click to collapse
Thanks for the reply, but like I said, I'm not experiencing this problem on other networks. The problem only occurs on Telus routers.
kattara said:
Thanks for the reply, but like I said, I'm not experiencing this problem on other networks. The problem only occurs on Telus routers.
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The general WiFi fixes still apply. Many people have a single router that they are having issues with, and it works fine on everything else they've tried.
bblzd said:
The general WiFi fixes still apply. Many people have a single router that they are having issues with, and it works fine on everything else they've tried.
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Is there a specific thread/solution you are referring to? I have tried several fixes, but all to no avail. I'm not having the issue where the phone will not connect to wifi - it connects fine, and doesn't go orange. I've tried changing channels on my router, channel width, msdu/mspu, compatibility mode, etc etc. The problem only started about a month ago, and only on Telus routers (as far as I have seen).
I'm sorry if I missed something.
kattara said:
Is there a specific thread/solution you are referring to? I have tried several fixes, but all to no avail. I'm not having the issue where the phone will not connect to wifi - it connects fine, and doesn't go orange. I've tried changing channels on my router, channel width, msdu/mspu, compatibility mode, etc etc. The problem only started about a month ago, and only on Telus routers (as far as I have seen).
I'm sorry if I missed something.
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Sounds like you've exhausted most of the options available on the router itself that would be recommended.
Try setting your phone to only use 2.4Ghz instead of Auto or 5Ghz, and as a latch ditch effort you can also try disabling Mobile Data (toggle it off manually or automated with Tasker/Llama) while using WiFi.
bblzd said:
Sounds like you've exhausted most of the options available on the router itself that would be recommended.
Try setting your phone to only use 2.4Ghz instead of Auto or 5Ghz, and as a latch ditch effort you can also try disabling Mobile Data (toggle it off manually or automated with Tasker/Llama) while using WiFi.
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Yeah, I've already tried setting it only to 2.4GHz, but that doesn't make a difference either. I haven't tried disabling Mobile Data, tho. Will give that a shot, altho I honestly don't see that that will change anything? But I'll try it, regardless!
And more clarification, I am able to access things like Twitter, Tumblr, G+, so I am getting an internet connection. It just won't load most webpages on Chrome/Chrome Beta, YouTube, and other apps. Quite frustrating...!
Thanks!
kattara said:
Yeah, I've already tried setting it only to 2.4GHz, but that doesn't make a difference either. I haven't tried disabling Mobile Data, tho. Will give that a shot, altho I honestly don't see that that will change anything? But I'll try it, regardless!
And more clarification, I am able to access things like Twitter, Tumblr, G+, so I am getting an internet connection. It just won't load most webpages on Chrome/Chrome Beta, YouTube, and other apps. Quite frustrating...!
Thanks!
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For sure anyone would be frustrated in the same situation, Hopefully you can get it solved. The mobile data trick has worked for many people with WiFi issues but is more of a temporary fix, I find.
I'm reluctant to even mention this but if you get desperate enough, perhaps give this app a try as well.
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
bblzd said:
For sure anyone would be frustrated in the same situation, Hopefully you can get it solved. The mobile data trick has worked for many people with WiFi issues but is more of a temporary fix, I find.
I'm reluctant to even mention this but if you get desperate enough, perhaps give this app a try as well.
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
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Yeah.... I'm not quite that desperate yet. I'll update this thread once I try the mobile data trick. Thanks again!
EDIT: Unfortunately, the mobile data trick doesn't seem to make a difference, in my case. :'(
Its definitely the router, or something on your network causing you trouble. Disconnect every other single thing from your network and try. If not....its the router. Demand a completely different one from them.
---------- Post added at 10:17 PM ---------- Previous post was at 10:15 PM ----------
And if bad battery drain is still occurring, get gsam....and check Wakelocks. If its WiFi related, It will show that.
kj2112 said:
Its definitely the router, or something on your network causing you trouble. Disconnect every other single thing from your network and try. If not....its the router. Demand a completely different one from them.
---------- Post added at 10:17 PM ---------- Previous post was at 10:15 PM ----------
And if bad battery drain is still occurring, get gsam....and check Wakelocks. If its WiFi related, It will show that.
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Thanks for the reply. I got a new phone, so I'm not having the battery drain issue anymore.
As for the modem/router, that's what I'm thinking. I've already talked to telus about it, but they couldn't figure it out. I think it may be a software update they pushed out, but they said they hadn't had any updates lately. I can't get a different one from them, as this is the one that has to be used for telus TV. I may end up just going up my own router to the existing modem/router. It's just frustrating as I'm experiencing this at another place that also uses telus. I mean, I can't be hooking up routers at every place that uses Telus, now can I? Lol
Sent from my Nexus 5 using XDA Free mobile app
I'd still try disconnecting everything connected to that router. Reboot it....and see what happens.
If its still a no go, then it really has to be it.
kj2112 said:
I'd still try disconnecting everything connected to that router. Reboot it....and see what happens.
If its still a no go, then it really has to be it.
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Yeah, I'll try that (as soon as the network is free). I'll keep ya'll posted!

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