[Q] cant connect to PC.. - Galaxy Note 10.1 Q&A, Help & Troubleshooting

I get the error
"Hardware Id Missing - Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device. For assistance, contact the hardware manufacturer."
It was working fine before, just started doing this :/
I tried installing KIES and the drivers again but to no avial.
Works fine on other computers, I've looked around for an answer and i cant find anything

I'm getting the same error message except mine has never worked.
Win7 ultimate 64 bit....
I wonder...you said it works on other devices, are they 32 or 64 bit...
Sent from my GT-N8013 using xda app-developers app

Got it working a little bit ago...
I uninstalled kies and drivers. Restarted. (I didn't do this last time)
Disconnected from internet. (Or this)
Reinstalled kies and drivers.
Voila.
Sent from my SGH-I777 using xda premium

xivium said:
I'm getting the same error message except mine has never worked.
Win7 ultimate 64 bit....
I wonder...you said it works on other devices, are they 32 or 64 bit...
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
64bit 7 and vista
It seems to work randomly on mine though...
Sent from my GT-N8010 using xda app-developers app

never had any problems on win7 64 bit, try just installing the driver alone on a few USB ports and sack Kies off.

Hardware Id Missing - Windows cannot identify the device
iRhyiku said:
I get the error
"Hardware Id Missing - Windows cannot identify the device plugged into the SAMSUNG Mobile USB Composite Device. For assistance, contact the hardware manufacturer."
It was working fine before, just started doing this :/
I tried installing KIES and the drivers again but to no avial.
Works fine on other computers, I've looked around for an answer and i cant find anything
Click to expand...
Click to collapse
I have also had the same problem ever since I've had this device. I've called Samsung on this matter, they said they have no idea. I was also told to remove Kies, drivers and restart Windows. I have tried everything Samsung told me to do and I still have the same problem. It does not happen every time I connect to the computer, but it happens most of the time. I am using Win7 Ult 64 and Win8 MCE 64. When I get the error message, the computer does not even see the tablet. I attached a screen shot of both the tablet and my computer.

Related

[Q] HTC sync won't recognize my inspire

I installed the latest htc sync, but it says no device connected.
how can I solve this problem
sorry for this silly question.
I'm having the same problem.
I am as well.
Mine sees it.
Open sync
Connect phone
Select htc sync in the notification area
Give it a few seconds and it should show up
I've tried everything. I've even installed HTC sync and reinstated it twice. Still nothing.
Sounds silly, but I have to ask, are you using the front or back USB ports on your computer?
If you have an x64 bit vista or windows 7 platform the drivers aren't supported, I do believe.
I posted a similar question in an earlier thread. I am having the same issues. The phone shows connected but after about 5th seconds it disconnects.
I am running Windows 7 64 and Htc did have drivers for it.
I will be contacting HTC support today and will post their response.
Sent from my Desire HD using XDA App
Mine works on my XP pro 32bit, and my Win 7 64bit laptop, but shows up as
"My Desire HD"
Mine works on Win 7 64bit.. had to reboot to get it to see it!
hongkongpheoy74 said:
If you have an x64 bit vista or windows 7 platform the drivers aren't supported, I do believe.
Click to expand...
Click to collapse
Works for me on 7 x64 Ultimate and Enterprise.
APril and still no fix that I can find
I purchased an inspire yesterday and have not been able to get around this problem... any idea on a solution yet? Kinda hard to believe that they would not support 64 bit operating systems as 64 bit has been out for over two years now.
Never been able to get sync to work on Vista 32bit. Done all the recommended anti-virus juggling etc..
Stock Inspire, Windows 7 Home Premium. Mine syncs just fine.

Mounting/Debugging mode doesnt work

I can't seem to get the pulldown menu to show debugging mode or be able to mount the phone so I can see the sd cards as drives within windows. I installed the samsung usb drivers and rebooted the computer and still nothing...the phone shows debugging mode when I charge it in the car but not on the computer for some reason
Try a different USB port on your computer.
Sent from my SGH-I897 using XDA App
I've tried all 3
Try plugging into the usb ports in the back off the pc? Sometimes that works. Less connections to go through. Also have you tried a reboot? (phone). My roomate had this issue and a reboot, along with moving usb to the back ports fixed it. Hope this helps man!
Edit: Has it EVER worked for you?
Well it's on a laptop with vista...when I plugged it in a long time ago for the first time I was only planning on using it to charge my phone only so i told vista to not remind me to install the drivers but earlier I installed the X32 USB drivers and that didn't seem to do anything...I'm not sure if its ever worked cause I never paid any attention
Sent from my GT-I9000 using XDA App
Oh and I'm using an older version of continuum
LSent from my GT-I9000 using XDA App
Any other suggestions?
Sent from my GT-I9000 using XDA App
When was the last time you updated vista? Maybe try that?
Have you tried a different usb cable??
Sent from my beloved Cappy!!
Rom: Phoenix Mosaic III
Kernel: eXistZ TalonDev 0.1.7
Modem: Trying JVK
iamcombat said:
I can't seem to get the pulldown menu to show debugging mode or be able to mount the phone so I can see the sd cards as drives within windows. I installed the samsung usb drivers and rebooted the computer and still nothing...the phone shows debugging mode when I charge it in the car but not on the computer for some reason
Click to expand...
Click to collapse
Go to samsung.com and find your phone and download samsung USB drivers its in there downloads, under captivate.
There web site is small for the phone shouldnt be to hard to find.
(i found em and i couldnt find my way out of a wet paper bag)
keep the file on hand i deal with 4 phones none are samsung but mine so i lose my drivers all the time just like you have, isnt a big deal. dont get the drivers from any were but there or here.
Fhhhhgjhvfjgffbkvcjnhjjtggddhjgyjgfhnvnjjjftnhfreccvgtfgnvccvcafjzsfcsjhsdnvxddggddfbgccnmcvbvcbv bhhnhhhjnbbvgjgfbj cuhghb gg vvfc vvvggfgvv v gghhgftfgxfrdrzrzfzdzrfzrErsfjghghf vbhhhjjnbggchbjbjhuguffvhvnbcjhchghvvvbjjvjjbbjkgjggjjjjvbn
Dfyuhjjnbjghhchjhjjgukknbjjb vvvhvhbvbbnj v ffhhffggbbbgf
Sent from my GT-I9000 using XDA Premium App
Definitely a driver related problem. Re-install the correct ones for your machine or test on another machine as well.
Is it a driver, usb cord, etc problem? Whenever i tried to put cog 4.4.9 on, i get stuck in a manage application/ "computing mode" and i can't get the debugging mount usb to come up at all, but mount usb works fine in recovery mode.
Had the same problem, won't mount on Windows, ODIN and Heimdall recognizes it though.
Yes, reinstalled the drivers several times, and a system restore (to a month ago)
Still not working.

[Q] Why can't i connect using the usb?

Well guys i have a big problem. Its shouldn't be that big considering its a connection problem, but i can't seem to be able to fix it. I've been trying to connect to my laptop/desktop using the supplied micro usb and a blackberry micro usb, but it won't let me transfer files. the option to turn on storage doesn't even pop up on the notifications. it charges but thats it. i have all necessary drivers and the USB debugging option is checked. Any info or help would be welcome thanks!!
What O/S are you using?
I had the same problem. No one gave me a problem solving answer
Sent from my LG-P999 using XDA App
was running Stock froyo rooted. Then tried with Eagles Blood 1.05 Froyo.
Sent from my LG-P999 using XDA App
Well that's encouraging C-4... lol
Sent from my LG-P999 using XDA App
.
USB Debugging should be unchecked and Mass Storage is Checked.
Settings > Phone Storage > Mass Storage only = Checked.
hope this helps.
I've tried that before w no success :-( thanks though
Sent from my LG-P999 using XDA App
Mine wouldn't connect until i reinstalled the LG T-Mobile G2x drivers and now it mounts every time. The drivers in the updater tool installed the 3.2.1 drivers which is for the G-slate. You need the 2.2 drivers which are for the G2x, if you need them just pm me and i can send them to you.
i deleted and reinstalled the 2.2 drivers with no success. im starting to think there's something wrong with my phone. But it could also be that i'm now running the Gingerbread leak from yesterday. rooted and working perfectly... well almost. i just need to get usb connection working.
Similar issue. This worked for me on Win 7.
Uninstall the LG Drivers and reinstall the G2x 2.2 package from LG.COM /us/support/mc-support/mobile-phone-support.jsp (I can't post links)
Plug the phone in and go to Device Manager. There should be a USB Composite Device that is not properly installed. Right click it and select Update Driver Software.
Select 'Browse my computer', then 'Let me pick'. Choose have disk, and browse to where the LG Drivers are installed. Likely C:\Program Files\LG Electronics\LG United Mobile Driver\ and select lgbus9x.inf.
Then pick LGE Android Platform Composite USB Device from the list of drivers. Should be the top option. Hit next.
I let it sit for a minute while the drivers installed. Some things registered in device manager right away, the LGE USB Modem for one. But, the drives didn't. Unplugged the phone, plugged it back in, and the drives popped up under Portable Devices.
@conspirator_boff i tried ur steps, but i couldn't find the USB Composite Device in the list of the USB Controllers in Device manager. Am i missing a step?
Humm, depending how it is connected it could have a different name. Do you have anything that isn't installed properly?
Also, if you haven't, you might want to look into mother board / system driver updates.
I'm in exactly the same boat. Running on Win 7 64 bit.. tried both 2.3 and 2.2 drivers but no luck. It doesn't get detected AT ALL. Tried with 3 different USB Cable on 3 different ports. I can connect other phones to the same port/cable without any issues.
I suspect there is actually something wrong with the phone or with a specific batch of phones. I googled around and read about a couple (husband and wife) who connected both their G2x's to the same computer on the same port/cable 1 at a time. One always worked, and the other never worked. I believe he eventually returned it and got a new one which worked fine.
We may have ended up with the ones from a bad batch?
dilwaala said:
We may have ended up with the ones from a bad batch?
Click to expand...
Click to collapse
I believe so... but why did it happen until now? I've had it since 2 weeks after launch, and this was the first time it happened. I guess ill call CS to get a replacement.
Sent from my LG-P999 using XDA App
VH99 said:
I believe so... but why did it happen until now? I've had it since 2 weeks after launch, and this was the first time it happened. I guess ill call CS to get a replacement.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Hmm interesting. I can't say the same for mine since this was the very first time I actually connected it up to the computer. Mine is completely stock and I bought it at launch.
Just to give you guys an update:
I took my G2x to a local T-Mobile store. They tested my phone out on their own computers and it did not mount via USB. They ordered a replacement phone so it is actually an issue for some people and not drivers/system setup. Apparently I was the 3rd case that the store had encountered.
Mine wouldn't connect until i turned USB debugging on, now it connects every time. Might give that a try.
dilwaala said:
Just to give you guys an update:
I took my G2x to a local T-Mobile store. They tested my phone out on their own computers and it did not mount via USB. They ordered a replacement phone so it is actually an issue for some people and not drivers/system setup. Apparently I was the 3rd case that the store had encountered.
Click to expand...
Click to collapse
I might do that.
Sent from my LG-P999 using XDA App
wakeboarder8156 said:
Mine wouldn't connect until i turned USB debugging on, now it connects every time. Might give that a try.
Click to expand...
Click to collapse
I have it on all the time. Also tried w it off
Sent from my LG-P999 using XDA App
VH99 said:
I have it on all the time. Also tried w it off
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Same here. No luck with it on or off.

[Q] Need Help with Tab 2 10.1 GT-P5113

So... I got a Tab 2 10.1 last week from amazon after 3 days of use the Tablet died, no power, no signal, tried charging and all troubleshooting I found through the internet in the ended decided to send it back and got a replacement Tablet from Amazon.
Yesterday I got the new one and let it charge all night, this morning I got to set it up, everything was working great until I decided it was time for me to root it and transfer some music to it. When I connected it to my pc i got an error message saying "USB Device is not recognized" error message said something like the device had malfunctioned. Funny thing is that the tablet charges perfectly, although I do know that the pins it uses to charge and data transfer are not the same.
Having hopes in my tablet and my luck decided to check if it was for some reason in USB Debugging, it was not.
*Removed Kies, and all Samsung related drivers, rebooted and reinstalled the drivers alone, nothing.
*Unistalled the drivers rebooted and installed latest kies...nothing...
*Tried using a friends cable to see if that was the issue, nothing. *
Tried cleaning the port, nothing.
*Tried both cables, mine and my friend's, on a different computer and still nothing!.
So I have ran out of options and ideas and I'm really frustrated as I can't believe I've so much bad luck as to get 2 damaged tablets in a row.
Is there anymore troubleshooting I can do before I ask for a refund? I'd really appriciate any help that you guys can provide me.
Just a hunch... Are you on win7 x64?
Posted from my Fascinate using XDA Premium
MultipleMonomials said:
Just a hunch... Are you on win7 x64?
Posted from my Fascinate using XDA Premium
Click to expand...
Click to collapse
Yes, I am. Does it have to do with that?
Samsung's drivers and ODIN don't play nice with win7 x64. It works for some but not others. Use someone else's 32-bit PC, or try Heimdall Suite.
Posted from my Fascinate using XDA Premium
I've never had a problem with win 7 x64 with my Tab 2 10.1. What I would recommend is use a different USB port or try several different USB ports.
If that doesn't work, you likely have a bad USB port on your tab. Samsung should honor their warranty and replace it.
Posted from my Fascinate using XDA Premium

[Q] PC Won't recognize my phone

Hello again! So I recently picked up a Galaxy S 4g for a good deal, and now for some reason, I can't connect it to my pc. I plug it in via usb, I've tried all the USB settings, and my pc won't recognize it at all. I've searched everywhere on the web, and on these forums, and still no dice. I found another similar thread from about a year ago, and nobody really gave a concrete answer there. I've tried in debug mode also. The phone charges when it is plugged in, but that is all. I installed the Kies Mini and the drivers on my work pc (Win7 x64) and it still won't recognize my phone. At home I'm running Win8 x64, and Kies Mini won't even download the drivers, it just sticks at 0%. If anyone has any ideas as to why it won't work, or options that I can try, it would be greatly appreciated. Also, it is not rooted. The point of this is to try to root it. I've rooted many other Android phones without issue. This one's being a tricky little bugger!
Thanks in advance.
You will need to install the drivers for your phone on the pc. Also check out your usb cable some give me problems
Sent from my SGH-T959V
Had a similar problem on my win7 laptop. Decided to start over on my winXP pc and Kies mini worked to install drivers.
Well I've tried multiple USB cables, and both of the ones I have work with my Windows phone so im pretty sure those aren't the issue.
I will set up a PC with XP today then and see what happens. Will post with results. Thanks in advance!
I'm using windows 7 with no issues
Sent from my SGH-T959V
Tunderpimp said:
I'm using windows 7 with no issues
Sent from my SGH-T959V
Click to expand...
Click to collapse
I got it to work! Here's how:
I tried installing XP on a pc that I was setting up for my grandma, and still had the same problem. Having been working on this for a few days, I got frusturated, and brought it to my Dad to have him give it a go (he's done tons of rooting/unlocking on tons of phones, and he is in the 360 modding scene) and lo and behold, he got it. It was just the USB cables I was using I guess. He hooked it up with the cable from his Kindle Fire, and it worked instantly. Looks like I just need to pick up a new cable, because all 3 of mine are ****ty >.>
Thanks for the help guys!
Make sure MTP is checked under storage -> press menu -> USB Computer connection
EDIT: sorry i didnt see you had it solved

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