[Q] Need Help with Tab 2 10.1 GT-P5113 - Galaxy Tab 2 Q&A, Help & Troubleshooting

So... I got a Tab 2 10.1 last week from amazon after 3 days of use the Tablet died, no power, no signal, tried charging and all troubleshooting I found through the internet in the ended decided to send it back and got a replacement Tablet from Amazon.
Yesterday I got the new one and let it charge all night, this morning I got to set it up, everything was working great until I decided it was time for me to root it and transfer some music to it. When I connected it to my pc i got an error message saying "USB Device is not recognized" error message said something like the device had malfunctioned. Funny thing is that the tablet charges perfectly, although I do know that the pins it uses to charge and data transfer are not the same.
Having hopes in my tablet and my luck decided to check if it was for some reason in USB Debugging, it was not.
*Removed Kies, and all Samsung related drivers, rebooted and reinstalled the drivers alone, nothing.
*Unistalled the drivers rebooted and installed latest kies...nothing...
*Tried using a friends cable to see if that was the issue, nothing. *
Tried cleaning the port, nothing.
*Tried both cables, mine and my friend's, on a different computer and still nothing!.
So I have ran out of options and ideas and I'm really frustrated as I can't believe I've so much bad luck as to get 2 damaged tablets in a row.
Is there anymore troubleshooting I can do before I ask for a refund? I'd really appriciate any help that you guys can provide me.

Just a hunch... Are you on win7 x64?
Posted from my Fascinate using XDA Premium

MultipleMonomials said:
Just a hunch... Are you on win7 x64?
Posted from my Fascinate using XDA Premium
Click to expand...
Click to collapse
Yes, I am. Does it have to do with that?

Samsung's drivers and ODIN don't play nice with win7 x64. It works for some but not others. Use someone else's 32-bit PC, or try Heimdall Suite.
Posted from my Fascinate using XDA Premium

I've never had a problem with win 7 x64 with my Tab 2 10.1. What I would recommend is use a different USB port or try several different USB ports.

If that doesn't work, you likely have a bad USB port on your tab. Samsung should honor their warranty and replace it.
Posted from my Fascinate using XDA Premium

Related

Mounting/Debugging mode doesnt work

I can't seem to get the pulldown menu to show debugging mode or be able to mount the phone so I can see the sd cards as drives within windows. I installed the samsung usb drivers and rebooted the computer and still nothing...the phone shows debugging mode when I charge it in the car but not on the computer for some reason
Try a different USB port on your computer.
Sent from my SGH-I897 using XDA App
I've tried all 3
Try plugging into the usb ports in the back off the pc? Sometimes that works. Less connections to go through. Also have you tried a reboot? (phone). My roomate had this issue and a reboot, along with moving usb to the back ports fixed it. Hope this helps man!
Edit: Has it EVER worked for you?
Well it's on a laptop with vista...when I plugged it in a long time ago for the first time I was only planning on using it to charge my phone only so i told vista to not remind me to install the drivers but earlier I installed the X32 USB drivers and that didn't seem to do anything...I'm not sure if its ever worked cause I never paid any attention
Sent from my GT-I9000 using XDA App
Oh and I'm using an older version of continuum
LSent from my GT-I9000 using XDA App
Any other suggestions?
Sent from my GT-I9000 using XDA App
When was the last time you updated vista? Maybe try that?
Have you tried a different usb cable??
Sent from my beloved Cappy!!
Rom: Phoenix Mosaic III
Kernel: eXistZ TalonDev 0.1.7
Modem: Trying JVK
iamcombat said:
I can't seem to get the pulldown menu to show debugging mode or be able to mount the phone so I can see the sd cards as drives within windows. I installed the samsung usb drivers and rebooted the computer and still nothing...the phone shows debugging mode when I charge it in the car but not on the computer for some reason
Click to expand...
Click to collapse
Go to samsung.com and find your phone and download samsung USB drivers its in there downloads, under captivate.
There web site is small for the phone shouldnt be to hard to find.
(i found em and i couldnt find my way out of a wet paper bag)
keep the file on hand i deal with 4 phones none are samsung but mine so i lose my drivers all the time just like you have, isnt a big deal. dont get the drivers from any were but there or here.
Fhhhhgjhvfjgffbkvcjnhjjtggddhjgyjgfhnvnjjjftnhfreccvgtfgnvccvcafjzsfcsjhsdnvxddggddfbgccnmcvbvcbv bhhnhhhjnbbvgjgfbj cuhghb gg vvfc vvvggfgvv v gghhgftfgxfrdrzrzfzdzrfzrErsfjghghf vbhhhjjnbggchbjbjhuguffvhvnbcjhchghvvvbjjvjjbbjkgjggjjjjvbn
Dfyuhjjnbjghhchjhjjgukknbjjb vvvhvhbvbbnj v ffhhffggbbbgf
Sent from my GT-I9000 using XDA Premium App
Definitely a driver related problem. Re-install the correct ones for your machine or test on another machine as well.
Is it a driver, usb cord, etc problem? Whenever i tried to put cog 4.4.9 on, i get stuck in a manage application/ "computing mode" and i can't get the debugging mount usb to come up at all, but mount usb works fine in recovery mode.
Had the same problem, won't mount on Windows, ODIN and Heimdall recognizes it though.
Yes, reinstalled the drivers several times, and a system restore (to a month ago)
Still not working.

[Q] Why can't i connect using the usb?

Well guys i have a big problem. Its shouldn't be that big considering its a connection problem, but i can't seem to be able to fix it. I've been trying to connect to my laptop/desktop using the supplied micro usb and a blackberry micro usb, but it won't let me transfer files. the option to turn on storage doesn't even pop up on the notifications. it charges but thats it. i have all necessary drivers and the USB debugging option is checked. Any info or help would be welcome thanks!!
What O/S are you using?
I had the same problem. No one gave me a problem solving answer
Sent from my LG-P999 using XDA App
was running Stock froyo rooted. Then tried with Eagles Blood 1.05 Froyo.
Sent from my LG-P999 using XDA App
Well that's encouraging C-4... lol
Sent from my LG-P999 using XDA App
.
USB Debugging should be unchecked and Mass Storage is Checked.
Settings > Phone Storage > Mass Storage only = Checked.
hope this helps.
I've tried that before w no success :-( thanks though
Sent from my LG-P999 using XDA App
Mine wouldn't connect until i reinstalled the LG T-Mobile G2x drivers and now it mounts every time. The drivers in the updater tool installed the 3.2.1 drivers which is for the G-slate. You need the 2.2 drivers which are for the G2x, if you need them just pm me and i can send them to you.
i deleted and reinstalled the 2.2 drivers with no success. im starting to think there's something wrong with my phone. But it could also be that i'm now running the Gingerbread leak from yesterday. rooted and working perfectly... well almost. i just need to get usb connection working.
Similar issue. This worked for me on Win 7.
Uninstall the LG Drivers and reinstall the G2x 2.2 package from LG.COM /us/support/mc-support/mobile-phone-support.jsp (I can't post links)
Plug the phone in and go to Device Manager. There should be a USB Composite Device that is not properly installed. Right click it and select Update Driver Software.
Select 'Browse my computer', then 'Let me pick'. Choose have disk, and browse to where the LG Drivers are installed. Likely C:\Program Files\LG Electronics\LG United Mobile Driver\ and select lgbus9x.inf.
Then pick LGE Android Platform Composite USB Device from the list of drivers. Should be the top option. Hit next.
I let it sit for a minute while the drivers installed. Some things registered in device manager right away, the LGE USB Modem for one. But, the drives didn't. Unplugged the phone, plugged it back in, and the drives popped up under Portable Devices.
@conspirator_boff i tried ur steps, but i couldn't find the USB Composite Device in the list of the USB Controllers in Device manager. Am i missing a step?
Humm, depending how it is connected it could have a different name. Do you have anything that isn't installed properly?
Also, if you haven't, you might want to look into mother board / system driver updates.
I'm in exactly the same boat. Running on Win 7 64 bit.. tried both 2.3 and 2.2 drivers but no luck. It doesn't get detected AT ALL. Tried with 3 different USB Cable on 3 different ports. I can connect other phones to the same port/cable without any issues.
I suspect there is actually something wrong with the phone or with a specific batch of phones. I googled around and read about a couple (husband and wife) who connected both their G2x's to the same computer on the same port/cable 1 at a time. One always worked, and the other never worked. I believe he eventually returned it and got a new one which worked fine.
We may have ended up with the ones from a bad batch?
dilwaala said:
We may have ended up with the ones from a bad batch?
Click to expand...
Click to collapse
I believe so... but why did it happen until now? I've had it since 2 weeks after launch, and this was the first time it happened. I guess ill call CS to get a replacement.
Sent from my LG-P999 using XDA App
VH99 said:
I believe so... but why did it happen until now? I've had it since 2 weeks after launch, and this was the first time it happened. I guess ill call CS to get a replacement.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Hmm interesting. I can't say the same for mine since this was the very first time I actually connected it up to the computer. Mine is completely stock and I bought it at launch.
Just to give you guys an update:
I took my G2x to a local T-Mobile store. They tested my phone out on their own computers and it did not mount via USB. They ordered a replacement phone so it is actually an issue for some people and not drivers/system setup. Apparently I was the 3rd case that the store had encountered.
Mine wouldn't connect until i turned USB debugging on, now it connects every time. Might give that a try.
dilwaala said:
Just to give you guys an update:
I took my G2x to a local T-Mobile store. They tested my phone out on their own computers and it did not mount via USB. They ordered a replacement phone so it is actually an issue for some people and not drivers/system setup. Apparently I was the 3rd case that the store had encountered.
Click to expand...
Click to collapse
I might do that.
Sent from my LG-P999 using XDA App
wakeboarder8156 said:
Mine wouldn't connect until i turned USB debugging on, now it connects every time. Might give that a try.
Click to expand...
Click to collapse
I have it on all the time. Also tried w it off
Sent from my LG-P999 using XDA App
VH99 said:
I have it on all the time. Also tried w it off
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Same here. No luck with it on or off.

USB Storage can't be turned on

So I got an incident with my phone, if you wanna now about it, its at my sig, but the thing is that I dunno why or how, sometimes my computer does recognizes my phone and display the Turn on USB storage option at the notification bar, but each time I try to turn it on it just wont work. Attached is a logcat whenI try to enable it, maybe someone could tell me why it wont work.
What rom are you running for those off that are on the xda application?
Sent from my LG-P999 using xda premium
Normally I got two nandroids a GB based one and an ICS based one, right now Im using both Eagle's Blood 2.3.7 v2.8 and ICS 4.0.3 Build 1. But I had this problem since... always. I'm a flashaholic so i have tested actually every rom from stock 2.2.2 to beta 4.0.3... I even have a nandroid of my original ROM (the one that came with it when y bought it and rooted it) and not even there works. The only clue i have right now is that only if I disable USB debugging it will randomly connect.
This may sound dumb but have you tried a different usb cable? I had the same problem and tried my girls and my phone was able to connect each and every time. another thing I noticed with my phone is that it sometimes won't connect using windows 7...xp no problem but 7 it plays hard to get.
Sent from my LG-P999 using XDA
No man, doesn't sounds dumb, actually if you read the "issue" background on my sig, you'll notice that I have made all those steps... its not a big deal, there are SDCard Readers and the bluetooth but... itw not the same.
Sent from my LG-P999
Ok but my bad I can't see your sig since I use the app most of the time. Yea its not the same
Sent from my LG-P999 using XDA
Holy Mother of God! I did it! In one of those "random" times my comptuter recognized my phone I just pulled out the batt unplug/plug again the cable, keeping both vol buttons pressed and it reconginzed the APX decive! Then all I had to do was NVFlash again, restore the stock 2.2.2 Nandroid i had somewhere and play a bit with the USB mount/debbug options, flashed both storages (using gparted for the microSD) and it works! Now have to restore everything to my SD and reflash latest cm7...
Nice!
Sent from my LG-P999 using XDA
Talked too early, if. I restore my nandroid the issue continues... -_____- Gonna try doing everything again...
Sent from my LG-P999
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
CaptMorganz said:
Did you ever figure this out? Sounds like your having the same problem that i am.
I've tried at least 6 different cables, home PC, work PC, laptop and a co-worker's PC that didn't have anything vmware installed (had a hunch that vmware usb drivers were the cause). Oh, all the computers were win7x64.
I've only rooted my phone and upgraded to 2.3.3 so nothing crazy going on there and it's worked for months since i did both of those.
I have a feeling that this may have been a recent windows update, but no clue when or which one because i haven't really cared that it didn't work. If i had to guess i'd say mine stopped working about 3 months ago... again, hard to remember.
Click to expand...
Click to collapse
Make sure usb debugging is turned off.
Plug in the phone, enable usb storage.
Right click on the phone drives in the explorer and click on eject.
Turn off usb storage.
Unplug and plug in again.
Enable usb storage.
Drives should work now.
This did it for me. Since then if I remember to eject before unplug I haven't seen any issues.
Sent from my LG-P999 using XDA
Thanks for the reply, I'll give that a shot.
Curious though, when yours was having problems, did windows detect anything? For instance, when I plugged mine into my co-workers pc there are zero pop ups about new hardware detected.
Sent from my LG-P999 using XDA
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Not working after install RemICS 1.3.2
EEngineer said:
I had the same problem. Dirt in the mini-USB port can cause that problem.
Take a can of compressed air and blow it into the mini-USB port (blowing with your mouth isn't enough). Also, take a close look at the port with a magnifying glass and look for any dirt or discoloration in there.
Do the same with your cable.
Click to expand...
Click to collapse
Hi, this problem occur to me after I've installed RemICS 1.3.2 ROM (CM9 based), I did follow the installation steps from beginning, when the problem occur, I did re-flash the same ROM several times, but this problem still unsolved.
I did try all recommendations (blow out dirt, disable usb debugging etc) but still not success.
This ROM should able to detect USB when phone connected with PC, but somehow I don't know why. Any experts recommendation?
________________________________________________________________________________________________________________
Ok, I just found the problem. I can hear now the tone of PC detected USB when plugged-in, and I update the driver. then Voila!!
Thanks All..
Try wifi file explorer gives you the ability of seeing your sd card through your ip address you'll find it on the play store
sent on my Evil Evo running the so called developers kernel
Hey, just thought I'd register an account because I stumbled upon this thread because I had the same issue verbatim and I managed to get it working.
I ended up using the USB 3.0 ports on my desktop and suddenly it picks up my g2x without fail everytime. With that said, I'm lead to believe that perhaps its an issue of power. Maybe the USB 2.0 ports you're using simply aren't providing enough power. Not sure what its worth or if my issue was something unrelated but maybe that bit of information is something to work with. =)
Found another solution that fixed the problem for me.
If you are using Windows XP, log on as an Administrator and open Device Manager
Select View > Show Hidden Devices
Scroll down to Storage Volumes, and expand
Right-click on each entry and select Update Driver.
This fixed the problem for me!

USB Device Not Recognized

All of a sudden I can charge but laptop won't recognize Infuse - any idea how to fix? It's not a cable or port or computer problem. I've tried on multiple machines with cords and various ports.
I just installed Unofficial CM10 JB 8/11 and have had this problem for the past few days.
Any idea how to fix? Not sure if it's the rom or what? Thanks!
Uh oh... sounds like you have my old problem with my infuse.... the usb controller may have died, usb port should be fine however. I had a pro unbrick my infuse because it was bricked and wuldnt connect to anything (mobiletechvideos) and he figured out that something usb was broken. For free he replaced the hub but still didnt work. He had to perform jtag to get it working (extremely complicated, requires taking the phone apart). He said it would be a lot easier and cheaper to just get a new phone hopefully your situation is different but goodluck, just saying whats happened to me, and some others have reported it happening.
Sent from my SGH-I997 using xda app-developers app

[Q] PC Won't recognize my phone

Hello again! So I recently picked up a Galaxy S 4g for a good deal, and now for some reason, I can't connect it to my pc. I plug it in via usb, I've tried all the USB settings, and my pc won't recognize it at all. I've searched everywhere on the web, and on these forums, and still no dice. I found another similar thread from about a year ago, and nobody really gave a concrete answer there. I've tried in debug mode also. The phone charges when it is plugged in, but that is all. I installed the Kies Mini and the drivers on my work pc (Win7 x64) and it still won't recognize my phone. At home I'm running Win8 x64, and Kies Mini won't even download the drivers, it just sticks at 0%. If anyone has any ideas as to why it won't work, or options that I can try, it would be greatly appreciated. Also, it is not rooted. The point of this is to try to root it. I've rooted many other Android phones without issue. This one's being a tricky little bugger!
Thanks in advance.
You will need to install the drivers for your phone on the pc. Also check out your usb cable some give me problems
Sent from my SGH-T959V
Had a similar problem on my win7 laptop. Decided to start over on my winXP pc and Kies mini worked to install drivers.
Well I've tried multiple USB cables, and both of the ones I have work with my Windows phone so im pretty sure those aren't the issue.
I will set up a PC with XP today then and see what happens. Will post with results. Thanks in advance!
I'm using windows 7 with no issues
Sent from my SGH-T959V
Tunderpimp said:
I'm using windows 7 with no issues
Sent from my SGH-T959V
Click to expand...
Click to collapse
I got it to work! Here's how:
I tried installing XP on a pc that I was setting up for my grandma, and still had the same problem. Having been working on this for a few days, I got frusturated, and brought it to my Dad to have him give it a go (he's done tons of rooting/unlocking on tons of phones, and he is in the 360 modding scene) and lo and behold, he got it. It was just the USB cables I was using I guess. He hooked it up with the cable from his Kindle Fire, and it worked instantly. Looks like I just need to pick up a new cable, because all 3 of mine are ****ty >.>
Thanks for the help guys!
Make sure MTP is checked under storage -> press menu -> USB Computer connection
EDIT: sorry i didnt see you had it solved

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