Database Info

Does this sound like a hardware or software problem?

No media player will read my MP3 Tags. I just get a message that there is no music even though I have about 8gb of it. If I used a file browser I can locate an MP3 and select it, I am then give the option of which media player I would like to use to play the file. All players work. Well they all work until I switch to a different app and the file browser is closed.
PowerAmp, which can view files as well as MP3 tags, can see and play the files but when will occasionally go nuts. I will hear a morse code sound over the music, then the track with change, multiple times, and will end with the dialer making a phone call. All of this happens with the screen off.
I get the exact same issue with clean installs of MiUi (several versions), Virtuosity (V2 & V3) and Android Revolution HD 6.1.1. I have also formatted my SD card, in fact used two different SD cards. All give the same result.
Today it was suggested that it could be a hardware issue and that I should try a stock rom. I installed RUU_Pyramid_TMOUS_1.50.531.1. but no luck. Upon install the HTC media player saw no music.
I find it hard to believe that media players failing to read MP3s tags is a hardware issue when every other app works fine and they can access the SDcard for various files. But I don't know what else to try.

Software.
On ARHD, Go to Settings > Storage. Then wait for your SD Card to be scanned.

Most definitely software. I know the guy above me said it, but more or less for reassurance, that's a software issue. If it was hardware, you wouldn't be able to access anything on the card at all, or at the very least not be able to play files like MP3s.
Here's what I'm thinking. There's two major metadata tags; ID3v1 and ID3v2 I believe. Once, I has an issue where Android refused to read ID3v1 tags, it just ignored them completely. I use MediaMonkey for nothing but MP3 Tags, it's never let me down. Try putting some of your MP3s onto your PC and editing the metadata in MM, then send them back to the phone. Not sure what type MM encodes tags in, but they work for me just fine. Also, be sure to wipe your music player's data in Settings > Applications. This forces it to refresh it's caches on your music.
Good luck!

guys I agree, I can't see it being a hardware issue... but, I am running out of other options. I will try as many suggestions as I can, in full. I really don't want to go through he hassle of a warranty exchange.
@sromer
I did a clean install of ARHD, coming from stock. The default music player found no music. As suggested I opened settings>storgage to let the SD rescan, I even dled "rescan media" and "SDrescan" but no matter how many scans or reboots the same result. The media player does not see MP3s.
@sshede
I had the MP3 tag issue with an earlier android phone and now use MP3tag to edit all of my ID3s. The MP3s that are on my SD card were all viewable by my sensation in December, which is when this problem started. I have had my sensation since last summer. The problem started when I installed a MiUi update. Also I took the SD card out and put it in my SGS and MP3s work.

None of the ICS roms see music at first. Sometimes they can take a couple of hours before finding your music. This has to be rom related. The fimware should have nothing to do with it, and it's impossible to be a hardware issue. Alright, have you tried formatting the SD from within Android? Perhaps (and this is a real stretch) the allocation size is off in the Windows formatting tool and smaller bits of information are being left out? Purely speculation, and likely wrong, but we're troubleshootin' at this point.
Edit: I just reread the original post. Is there a nomedia file or something like that in your music's folder? If you were to add a new MP3 that hadn't been exposed to your Sensation, does it show up? The other thing to think of, if there's a folder called MIUI or miui on your SD, delete it. For good measure, take everything off your SD card that you made, any folder you didn't make needs to be left behind. This includes application folders, .android folders, etc etc. Format the card as FAT32, put all your stuff back on it. Make sure there's nothing in your folders that was created by Android. Nothing, seriously, nothing. If there are any files created by Android or android applications, delete them. Put the SD back in the phone, boot into recovery - not the already installed rom as it might put files back on the SD, wipe and freshly install a rom. This should ensure an absolutely clean installation with everything working fully.

Have you tried using a different SD card? OR back it up and reformat it. If that doesn't work.. Try another SD card. I wouldn't try warranty yet, it's a hassle and if worse comes to worst, they'll send you a ****ty replacement. Can't be the phone giving issues!

@sshede
I just formatted the SD VIA android. reloaded a few gb of music and they do not show up. This is all music that I have been able to view in the past.
Yes there is a nomedia file. I added new music (music which I could see before on other phones) and nothing.
I then reformatted the SD. I only loaded ARHD and Super Wipe. I flashed super wipe then ARHD. While in 4ext recovery I formatted the SD again before booting the rom. Mounted the SD and loaded a few gb of music and... it works... I still don't understand why two other android phones could see the MP3s an SGS and G2. Oh well at least it works for now.
Now I will restore the SD content and a nandroid of Virtuosity V3 and report back... thanks

SykesAT said:
No media player will read my MP3 Tags. I just get a message that there is no music even though I have about 8gb of it. If I used a file browser I can locate an MP3 and select it, I am then give the option of which media player I would like to use to play the file. All players work. Well they all work until I switch to a different app and the file browser is closed.
PowerAmp, which can view files as well as MP3 tags, can see and play the files but when will occasionally go nuts. I will hear a morse code sound over the music, then the track with change, multiple times, and will end with the dialer making a phone call. All of this happens with the screen off.
I get the exact same issue with clean installs of MiUi (several versions), Virtuosity (V2 & V3) and Android Revolution HD 6.1.1. I have also formatted my SD card, in fact used two different SD cards. All give the same result.
Today it was suggested that it could be a hardware issue and that I should try a stock rom. I installed RUU_Pyramid_TMOUS_1.50.531.1. but no luck. Upon install the HTC media player saw no music.
I find it hard to believe that media players failing to read MP3s tags is a hardware issue when every other app works fine and they can access the SDcard for various files. But I don't know what else to try.
Click to expand...
Click to collapse
Considering the fact you've tried a wide variety of different SD cards, ROMs, formatting, etc, I presume it's hardware.
Probably some bad connection in the headphone jack or on the board?
I'm no expert, but if I was in your situation I'd immediately just go get a new Sensation.

Remove all the songs except 2 - 3 than wait to see songs in the list. 8gb is too much

ICS Chokes with lots of Music on SD Card

I've been flashing ICS ROMs since the first THS build was available. The one thing that keeps me wanting to go back to GB is any time I load a lot of music on my SD card (internal or external) the phone just chokes. When I go into Settings > Apps> Running; the free RAM will start out at 200+MB from boot, then end up at 0 free after a few minutes of being on. If music isn't loaded it will idle at around 50MB free no matter how long the phone's been running.
The amount of music I'm talking here is roughly 11GB (2400 files). I'd love to be able to run ICS, but it just isn't worth it to me if I can't use my Captivate as my media player. Has anyone experienced this, have a fix, or know where I can report this bug to get it fixed in a timely manner?

Media bug probably. Try different ICS ROMs - CM9, SlimICS, Nostalgia....

I have about the same amount of music and that hasn't been a problem for me. I keep it all on my external SD card (cm9)
Sent from my SGH-I897 using xda premium

I had similar issues as well as duplicates on some ICS ROMs. After switching to Slim ICS most issues went away. There are a couple of different things you can try to resolve issues.
(1) transfer music to internal SD or
(2) place blank file/folder labeled as ".nomedia" in the main music directory. The file will prevent media scanner from scanning each directory (and sub directories) the file is placed in. However, music players can still find the files, especially if you list the directories in the music player's settings.
Hope this helps.

Google Play Music Not Working With External SDCard

Hello XDA Friends!
Device: SCH-I535 16GB
Stock Rooted ICS 4.0.4.
32GB SanDisk Ultra HC 1
This is the problem i have run into.
At first i had my music on the internal memory but its only 16GB so i had to move my music to the External memory. When the music was on the Internal Google Play Music read all my music. Now it doesn't recognize my music.
I have tried refreshing the music in the Play Music settings, i restarted my phone searched google and forums i even had Google give me a call to try to fix it but they walked me through all the steps i have already went through.
Is anyone else experienced this problem and-or have a solution?
Thank You in advance

Paris_Carter said:
Hello XDA Friends!
Device: SCH-I535 16GB
Stock Rooted ICS 4.0.4.
32GB SanDisk Ultra HC 1
This is the problem i have run into.
At first i had my music on the internal memory but its only 16GB so i had to move my music to the External memory. When the music was on the Internal Google Play Music read all my music. Now it doesn't recognize my music.
I have tried refreshing the music in the Play Music settings, i restarted my phone searched google and forums i even had Google give me a call to try to fix it but they walked me through all the steps i have already went through.
Is anyone else experienced this problem and-or have a solution?
Thank You in advance
Click to expand...
Click to collapse
I have no problem i do have music on external sdcard have it in /mnt/extSdcard/media/audio/music
not sure if dir matters
have you tried to clear data and or cache?
if not even try to uninstall and reboot re install
hope that helps

All of my music is on the ext SD card and, for me at least, things work w/o any problems. However my stuff didn't start out on the internal SD card.
Does the stock music player work since you've moved the music to the ext SD card?
Have you tried going into the app mgmt and clearing the Google Play Music settings to see if that helps?

Thanx for the help but i tried all of that and it still didnt work im going to flash CleanROM 1.2 hopefully that works

tgmorris said:
All of my music is on the ext SD card and, for me at least, things work w/o any problems. However my stuff didn't start out on the internal SD card.
Does the stock music player work since you've moved the music to the ext SD card?
Have you tried going into the app mgmt and clearing the Google Play Music settings to see if that helps?
Click to expand...
Click to collapse
the music player works with all my online music but it wont pickup the music on the phone unless its in the internal memory

Hi.
If anyone in future has this issue, first step of troubleshooting is go into settings->storage and check the SD card appears there.
Second step is again in settings, open apps & find the app called Google Play or Google Play Services, open it and press "clear data"
after doing this, the next time you open Google Play it should have picked up any music you have on your SD card.

I have the same exact problem, except Google Music starts off seeing all my albums on the external card, but if I try to add new ones they aren't seen. I've tried clearing the data in Google Play services, and used a couple different "refresh SD" apps. Nothing works. It's so frustrating. Anyone got any other suggestions? The old school android music app doesn't pick up new additions either.

timmytutone said:
I have the same exact problem, except Google Music starts off seeing all my albums on the external card, but if I try to add new ones they aren't seen. I've tried clearing the data in Google Play services, and used a couple different "refresh SD" apps. Nothing works. It's so frustrating. Anyone got any other suggestions? The old school android music app doesn't pick up new additions either.
Click to expand...
Click to collapse
had this issue with the Google play music player for a long time. The thing is whenever you add new music or make changes to your playlist etc - it takes Google play music awhile to recognize and take effect. For example last week I added about 30 or 40 new songs to my phone I had to wait at least an hour or more (not sure because I didn't really time it) until I saw the changes in my Google play music. Even in the Google play music market comments you can see a lot of comments that speak to the same issue.

Watching Movies - Any issues

I have this weird problem. When i first got this device, i could drop a 4gb mkv (without conversion) on my memory card and watch it with no issues. As time went on, i havent been able to do so. Its hard to pinpoint exactly when this started happening. But heres the issue, i placed several mkv and mp4 movies on my memory card. I would go to play them using BS Player ( i also tried the stock app) and sometimes they would play, and sometimes they wouldnt. The times they would play, if i were to exit out of the movie, go to another app, and then go back to the movie, the movie would not play and the app would force close. I have tried putting my movies on different cards as well as directly on the device, and the device still wont play the movies properly. So, after the force close, about 5 minutes later, the tablet will reboot. I was having this issues before rooting (this actually made me want to root) and after. I just wanted to know if anyone esle experienced anything like this. I also tried playing movies from the USB port and SD card in the dock and still have the issue.
At first i thought it was a memory card issue so i went and got a 32gb, and still have the problem. The i thought it was a format issue. I formatted one to fat32 and the other to exfat, and still experience this. Then i thought it was the app itself, and i downloaded other alternatives and it still happens.
Also, let me add this one bit, is also happens with music that i have stored on the card and the device. Poweramp nor Google Music will play the music. I get the same force close and reboot each time.

I haven't tried playing a 4gb mkv file or anything similar, but I am able to watch smaller ~400MB mkvs off my microSD card (32gb) with no problem. I also regularly play music off of the microSD as well, and have never had a force close or restart because of it.
Have you tried a different memory card?

I have tried a sandisk and an aData. Question, do you keep your movies and music in folders on your memory card? If so, do you have a folder with the same exact names on your device? I had my movies and music in folders marked Movies and Music respectively on the memory card. I also had folders with the same name on my device. i renamed the ones of the card to Videos (there is a VIDEO folder on the device as well) and Albums and now the problem is not there. Might be a bug

I keep my music in a "music" folder in the root of my memory card, and my videos in a "video" folder as well. On my internal storage I have a folder named "Music" but its capital M instead of lower case. I do not have a video folder in my internal storage. Yet I haven't had any problems like what you mentioned.
But im glad its working now!
If it comes back I guess you could always do the common factory reset procedure to see if that helps. It doesn't seem like a hardware problem (like a device reader problem) because its persistent across different memory card types.

timrock said:
I have tried a sandisk and an aData. Question, do you keep your movies and music in folders on your memory card? If so, do you have a folder with the same exact names on your device? I had my movies and music in folders marked Movies and Music respectively on the memory card. I also had folders with the same name on my device. i renamed the ones of the card to Videos (there is a VIDEO folder on the device as well) and Albums and now the problem is not there. Might be a bug
Click to expand...
Click to collapse
Not a bug per se, however some apps might not behave nicely. Read this thread, it might help you understand the issue. So, to work around it, avoid having multiple directories that only vary in upper/lower case, when they are in the same directory.

xcal321 said:
Not a bug per se, however some apps might not behave nicely. Read this thread, it might help you understand the issue. So, to work around it, avoid having multiple directories that only vary in upper/lower case, when they are in the same directory.
Click to expand...
Click to collapse
Makes sense then. I still wonder if anyone else has experienced this.
Edit: this is not the issue. I deleted the folders from my device called Movies and Music. On my card, i now keep them in folders called Flicks and Albums. There are no duplicate files on the device, but yet i am still having this issue.

ok, so i renamed the folders on the card. performed a hard reset and installed only bs player and poweramp. No issues. I kept going in and out of the apps to make sure the issue didnt come back. After several attempts, it did not surface. I proceeded to install all of my apps and still no issue. I did all of this yesterday morning. Fast forward to now, and the issue still has not come back yet. I guess i solved the problem....for now.

timrock said:
I guess i solved the problem....for now.
Click to expand...
Click to collapse
Great :good:
Maybe you can "mark" the topic as solved when it keeps running fine for a few days.

xcal321 said:
Great :good:
Maybe you can "mark" the topic as solved when it keeps running fine for a few days.
Click to expand...
Click to collapse
it came back. lol
I think Volume+ is the cause of the problem. I removed it for now. There is a notice that it doesnt work with JB, but it works on my nexus which is running JB.

I'm thinking some apps don't like the delay of the remounting of external storage when the app is running when the tab is put to sleep.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

[Q] Native multimedia apps VS external card

At start, sorry it this threatd was made before.
I just wonder is it only my note or is it standard that preinstalled multimedia apps [gallery, music player, video player] don't see multimedia from external sd card? this is so stupid i cant even imagine how's that possible.
Is there any solution for that [except using other apps]?

You are doing something wrong .
I have Videos on EXT b and Music on EXT .
Check your apps settings and folder locations .
jje

Same here. All media apps see content on external SD card.

Weird, i tried restarting, deleting cache, Media Rescan app plus havent fount any place when i can set destination folder for these apps. Upgraded to JB yesterday, but i had the same problem on ICS...

green777 said:
Weird, i tried restarting, deleting cache, Media Rescan app plus havent fount any place when i can set destination folder for these apps. Upgraded to JB yesterday, but i had the same problem on ICS...
Click to expand...
Click to collapse
Sounds like a corrupted sdcard to me or a bad sdcard reader..
Try the card on something else to see if its readable.. If you have another sdcard try that card in your note..
Sent From Samsung Galaxy Note 10.1 [N8013]

other sd card worked fine...simplest solution was best,
BUT problem was only with native multimedia apps, I found apps that haven't this problem with failure sd card.
I deleted music and photos and uploaded to old sd card again, it works ok now.
Magic
Thanks for Your help