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hey all, i have the htc s620 that im using for my at&t service. the phone was in perfect working condition when i fell asleep. the battery was dead when i woke up, so i put it on the charger while i was at work (6 hours) and i tried to turn it on when i got home and it just wont do anything, when i reconnect it to the charger the amber light turns on for about 2 seconds and then it turns green but it still wont turn on, im going to try a new battery before i send it in to be repaired. i was just posting to see if anyone else has had this problem...?
Hi Friends,
I purchased my sensation Last Friday (June 24th)... I have a few issues with it. Does anyone know what would be considered a normal charging time for this phone? It took me nearly 6.5 hours to charge the phone last night (wall charger) while the phone was turned OFF! I find that excessive... My Evo charged in about an hour with the phone powered down. Also, I did plug the charger in this morning after normal use (about an hour).. When I plugged it in, the LED immediately turned green to say it was fully charged. Knowing this wasn't true, I turned the phone off - Now it turns orange?
Second issue I have seen with others on XDA. The touch screen is sporadic! Sometimes it will work great, other times I have to lock the phone and unlock it to get the screen to recognize any touch.
I'm not sure if I should take it in for an exchange this weekend. I love the phone... Anyone else want to chime in???
Thanks!
stchandler82 said:
Hi Friends,
I purchased my sensation Last Friday (June 24th)... I have a few issues with it. Does anyone know what would be considered a normal charging time for this phone? It took me nearly 6.5 hours to charge the phone last night (wall charger) while the phone was turned OFF! I find that excessive... My Evo charged in about an hour with the phone powered down. Also, I did plug the charger in this morning after normal use (about an hour).. When I plugged it in, the LED immediately turned green to say it was fully charged. Knowing this wasn't true, I turned the phone off - Now it turns orange?
Second issue I have seen with others on XDA. The touch screen is sporadic! Sometimes it will work great, other times I have to lock the phone and unlock it to get the screen to recognize any touch.
I'm not sure if I should take it in for an exchange this weekend. I love the phone... Anyone else want to chime in???
Thanks!
Click to expand...
Click to collapse
Hi here..It took me like 5 hrs too,and i was like wtf? But since the phone is new i aspected something like that is normal,and now is O.K it takes a bit longer to charge compared to my other htc,but everything is normal..Oh yeah,and in first couple of charges it was hot like hell..
Goodluck
stchandler82 said:
Hi Friends,
I purchased my sensation Last Friday (June 24th)... I have a few issues with it. Does anyone know what would be considered a normal charging time for this phone? It took me nearly 6.5 hours to charge the phone last night (wall charger) while the phone was turned OFF! I find that excessive... My Evo charged in about an hour with the phone powered down. Also, I did plug the charger in this morning after normal use (about an hour).. When I plugged it in, the LED immediately turned green to say it was fully charged. Knowing this wasn't true, I turned the phone off - Now it turns orange?
Second issue I have seen with others on XDA. The touch screen is sporadic! Sometimes it will work great, other times I have to lock the phone and unlock it to get the screen to recognize any touch.
I'm not sure if I should take it in for an exchange this weekend. I love the phone... Anyone else want to chime in???
Thanks![/QUOTE
My first two Sensations had these issues and others. MY third one seems to be fine. I have 7 days left on buyer remorse. If you have any real doubts I would say exchange it for another new one instead of waiting and perhaps gettting a refurb one.
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Click to collapse
Well it looks like my sensation just killed itself and has gone to the mobile phone graveyard in the sky.
It was on about 85% battery just lying on the side, not charging, then suddenly the screen flashes, it turns itself off and then nothing.
I take the battery out for a while, put it back in , nothing. I connect the charger, it doesn't even light up to suggest it's charging.
Absolutely dead and it's 100% stock with no mods.. Oh well. Off to the HTC shop tomorrow..
Maybe the battery is completely dead. Try charging it for an hour, unplug the charger, and see if you could turn it on.
Can you get to the bootloader?
Try holding down the power button longer. Mine used to require a very long press to turn on.
Matt
held power button for 5 minutes and nothing lol
It had 85% battery then woosh.. a flicker.. and nothing
Sorry to hear that.. keep us updated.
Sorry to hear.. that suxx.. R.I.P poor Sensation
that's a sensational headline
Maybe it overheated. A friend's thunderbolt overheated and wouldn't turn on for almost 3 hours.
Sent from my HTC Sensation Z710e using XDA Premium App
Well done HTC you done it again.
I think mine just did the same thing. WTF? I am rooted, flashed Android Revolution HD 1.1.7. Everything seemed fine. It reloaded all of my apps automatically and everything was fine. Was messing around in my office and went to check it and I was getting the "black screen" when I tried to wake it. Pulled the battery and it won't come on at all. Can't get into the bootloader or anything. Have it plugged into my computer with the USB and the LED indicator was flashing a few times, my computer recognizes it off and on but it has alerted me a couple of times now. Weird. I will leave it off for a little while and see if I can boot it back up.
masse1369 said:
I think mine just did the same thing. WTF? I am rooted, flashed Android Revolution HD 1.1.7. Everything seemed fine. It reloaded all of my apps automatically and everything was fine. Was messing around in my office and went to check it and I was getting the "black screen" when I tried to wake it. Pulled the battery and it won't come on at all. Can't get into the bootloader or anything. Have it plugged into my computer with the USB and the LED indicator was flashing a few times, my computer recognizes it off and on but it has alerted me a couple of times now. Weird. I will leave it off for a little while and see if I can boot it back up.
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Click to collapse
I have the same situation with my phone. I also added the black and white circle batterymod from themes and apps section. I got it to boot when its on wall charger. Seems that itdrained the battery from about 75% to 0% in about 7 hours of idling when I was sleeping, luckily the alarm still worked, but the screen didn't go on before wall charging.
Hope this helps. Going to flash some other ROM, god I miss CM7.
What version of clockwork recovery do you have?
Sent from my HTC Sensation 4G using XDA Premium App
I'm pretty sure I had the .1.5...
kripwalk said:
What version of clockwork recovery do you have?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I have v4.0.1.5
Mine died too. Overnight when it was plugged in. Woke up no lights, no LED's when i plugged it in. Manually charged the battery with a spliced USB cable till it was at 4 volts... nothing. Brought it in to the store they tried a spare battery... sucker was totally non responsive.
HTC warranty phone should be here Wednesday... until then... loaner flip phone!
gbear14275 said:
Mine died too. Overnight when it was plugged in. Woke up no lights, no LED's when i plugged it in. Manually charged the battery with a spliced USB cable till it was at 4 volts... nothing. Brought it in to the store they tried a spare battery... sucker was totally non responsive.
HTC warranty phone should be here Wednesday... until then... loaner flip phone!
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Click to collapse
That sounds like mine, apart from the charging bit
Took it to the HTC shop and they have to send it away to their "techie" people to confirm it's "dead dead" before they will replace.
Should be 10 days, could be 30.
If i'd bought it online from them apparently i'd have more rights and they'd replace on the spot.... nice......
Didn't even get a loan phone and this is one of HTC's "brand" shops, even detailed on their site. (
So not only you can have death grip and unresponsive screen...but now it's the whole phone that die??
How the hell I am supposed to switch from sgs2, I am too scared now
vegetaleb said:
So not only you can have death grip and unresponsive screen...but now it's the whole phone that die??
How the hell I am supposed to switch from sgs2, I am too scared now
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Why do you bother, just stick with your Samsung, I bet you are really happy with that one.
99% of the people here have no problems, so I wouldn't base your choice on this situation
Sent from my HTC Sensation Z710e using XDA Premium App
Ok I let my sensation(insert coin 2.2.1 stock kernal TMOUS) die. So last night I put it on the charger, and went to bed. I woke up and the light wasn't on, and it wouldn't boot up. So i unplugged it and plugged it in. Flashed orange led for a bit then it was solid for 5 or so seconds then it flashed twice and went off. I took out the battery and tried again same thing. Im pretty sure the chargers fine and I have a new batter on the way from T-MO but what do you guys thinks wrong here?
northcutt1023 said:
Ok I let my sensation(insert coin 2.2.1 stock kernal TMOUS) die. So last night I put it on the charger, and went to bed. I woke up and the light wasn't on, and it wouldn't boot up. So i unplugged it and plugged it in. Flashed orange led for a bit then it was solid for 5 or so seconds then it flashed twice and went off. I took out the battery and tried again same thing. Im pretty sure the chargers fine and I have a new batter on the way from T-MO but what do you guys thinks wrong here?
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Click to collapse
There is a way to jump start your battery to get it enough juice to turn on (search the forum). Or you can do what I did and borrow a mates Sensation and charge your battery in it for five minutes. That allows enough power to turn your phone on, and promptly plug it in and charge.
Do what Ross said but you need to reflash CWM 4.0.1.4 (blue) they fixed that version to charge the battery when phone is off or dead... 4.0.1.5 still has issues with charging while off or dead... Hope this helps
Sent from my HTC Sensation using XDA App
Plug phone Into computer. Open command prompt ..and type adb reboot
Works for me!
Thanks for the replies guys. I will hopefully get a battery by saturday. I'm a little to scared to do the jump start, with all the wire cutting and all. I was thinking that the clockwork mod(the orange one that I had out of no where) may have had something to do with it. Finnially I tried using adb...no luck. Thanks for the suggestion though.
But im hoping someone here can tell me otherwise.....
Was at work last night, playing a game on my phone when the battery got low (6%) so i stopped playing, let the phone sit, looked at it a little while later and it was at 2%, it died before i get out of work, no big deal. Get in my car and my car charger isnt working. My car charger has an extra usb outlet on it so i check that with my ipod and it works, so i immediately assume its the phone off charging issue i had before. Except now im not even getting the amber led saying its even trying to charge. Ive tried my wall charger, usb, pulling the battery and leaving it out for a while and nothing. Ive looked around and this has happened to a few people, but they were all under warranty (which i am not) and got it replaced. I was wondering if this has happened to anyone else and if so how did they fix it?
I had the same problem, are you using a custom recovery? The thing that fixed it for me was to charge the battery out of the phone on my external charger
Sent from my HTC Sensation Z710e using XDA App
yeah im using a custom recovery but this hasnt happened to me in a long time. I just recently flashed to the latest CoreDroid and (i think) this is the first time my phone has fully died on me since then but im not sure. My girls friend is gonna come over in a little while, she has the same phone as me so ill see if her battery boots my phone up n if so then ill charge my battery then replace the recovery.
Do: take the dead battery, Sim and micro sd card out. Hold the power button for 5-10 sec. Reassemble, connect wall charger and don't touch anything for at least an hour. Restart, phone should boot now.
Sent from my HTC Sensation Z710e using XDA App
^^^^
Thanks trying this now. Still have no amber charging led but maybe ill get lucky
Probably old recovery with charging issues. Look up threads by vladnosferatu , he posted a revival method ages ago.
Sent from my HTC Sensation Z710e using XDA App
Bronyr said:
Do: take the dead battery, Sim and micro sd card out. Hold the power button for 5-10 sec. Reassemble, connect wall charger and don't touch anything for at least an hour. Restart, phone should boot now.
Sent from my HTC Sensation Z710e using XDA App
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Click to collapse
Didn't work for me
**** I think the same thing is happening with me.
Okay no, my charger cable was just loose
so, yeah. My phone is officially ****ED. Just put a fully charged battery in it from my girls friends phone, still wont power on :/
This is even more ****ty due to the fact that i have no warranty
ANYONE know ANY way around this?
If i can somehow get HTC to take this back an send a re-furb im deff. selling it and going back to Samsung. This is the 3rd HTC phone ive had thats given me problems.
Interesting. Would be nice to know what caused it. There is a way to check via adb wherever It's alive a bit, but I'm not sure what commands. Try leaving it with battery out overnight for now.
Sent from my HTC Sensation Z710e using XDA App
my computer wont even acknowledge my device never mind adb. Im close to just breaking this damn thing
I've got stuck with this issue on a couple days ago.When I try to plug the charger an LED light will blink all the time and the phone can't turn on, so I left it for about 5 minute(LED still blink all the time and I can't turn it on).After that I pull a charger from the wall and plug it again at the different plug,then an LED light turn normally orange not blink anymore.After a few minute I've tried to turn it on and it work again!
Why no warranty? Don't HTC have at least one year warranty? The phone hasn't even been out that long. HTC fixed my HD2 under warranty even though it was over13months after I bought it.
Sent from my HTC Sensation 4G using XDA App
Got a hold of HTC. My phone is still under factory warranty gonna send it out tomorrow to have it fixed, the phone doesnt even turn on so im hoping there will be no way for them to find out its rooted.