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[Q] Proximity Sensor Issue

My nexus s' proximity sensors have stopped working. I am rooted and running aokpcb rom, I'm wondering if this is a hardware problem or something with the rom? The screen won't turn off when answering / making a call when the phone is brought up to my ear. I also tried using the app prox pro, and that wouldn't work either. If anyone knows a fix or what the problem is, that would be great.

Backup your current ROM , wipe and install a Stock ROM.
Issue solved --> Rom Issue
Issue unsolved --> hardware issue

Thank you for your response. I tried your suggestion, and the problem wasnt fixed with wiping and installing a stock rom. But, with experimentation, I installed the app "Prox Pro" and whenever I would turn it on, it would execute the command that was specified for when the phone was "flat". So, when realising this, I am assuming that my phone developed some sort of calibration problem with the sensors. All in all, I am wondering if there is a way that I can re-calibrate my proximity sensor so that they work properly. Thank you.

Could that just be the default for the phone if it's not getting a reading?

I don't think its the default. The sensors always worked fine up until sometime last week.

I meant a default if there is no signal or an error, which is what it currently looks like.

Oh, okay, ya that could be it. Do you have any idea how to change it? I also realised that the light sensor isn't working either, when on auto brightness, the screen will always be dim, no matter how bright it is outside. If you, or anyone else has a solution, I will open up my phone and check to see if there are any connection issues or something like that .

[Q] [HELP] Xperia Z3 Auto Rotate Problem

Hi all,
I know some of you faced similar problems with other phones in the past but I just wanna know if it is a software bug or an actual hardware issue so that I can return my handset and get it fixed.
Auto Rotate kinda acts strangely. Doesn't even respond properly and the orientation remains locked. I tried using different launchers hoping it would fix the issue somehow. Nothing seems to work and the strange thing is, while facing this issue, I opened CPU Z to check if the sensors are working properly or not but to my surprise, the sensors are not reading any data. After a restart, all seems to work fine including rotation. But again after a few hours, the same issue occurs. Any fix guys??

santoshcoolhere said:
Hi all,
I know some of you faced similar problems with other phones in the past but I just wanna know if it is a software bug or an actual hardware issue so that I can return my handset and get it fixed.
Auto Rotate kinda acts strangely. Doesn't even respond properly and the orientation remains locked. I tried using different launchers hoping it would fix the issue somehow. Nothing seems to work and the strange thing is, while facing this issue, I opened CPU Z to check if the sensors are working properly or not but to my surprise, the sensors are not reading any data. After a restart, all seems to work fine including rotation. But again after a few hours, the same issue occurs. Any fix guys??
Click to expand...
Click to collapse
Is your smart rotate on? Switch it off to get normal rotation

I suppose factory reset is a last resort. If you still have issues exchange.

Same problem. Z3 autorotate stupidly (does not switch to landscape automatically and then when I want it back to portrait it remains landscape, have to disable rotation). By the way Smart Rotate feature is bugged.

@unmaskedfalesh yes....its turned on. Yet it doesnt work most of the times.
@bel57 yep dude...same problem here....
@abhinav.tella yes I will do that. thank you

santoshcoolhere said:
@unmaskedfalesh yes....its turned on. Yet it doesnt work most of the times.
@bel57 yep dude...same problem here....
@abhinav.tella yes I will do that. thank you
Click to expand...
Click to collapse
U need to hav smart rotate off for normal..rotation.. Had same issue in the beginning wen i firstly got my mobile...smart rotate works different than normal rotation.. Just switch off the smart rotate and there u go...

unmaskedfalesh said:
U need to hav smart rotate off for normal..rotation.. Had same issue in the beginning wen i firstly got my mobile...smart rotate works different than normal rotation.. Just switch off the smart rotate and there u go...
Click to expand...
Click to collapse
I'm not sure if your"..." And statement were meant to be condescending but it came off that way. This suggestion was already made and it didn't help me, don't know about the others.

Problem: Display rotation don´t work

Hello,
i have issues with the Display Rotation.
The Accelerometer don´t work anymore at my phone. Last Week i was wondering that the Display won´t rotate at the Album. Then i checked the Display Settings. Auto Rotate was checked.
at the Service Menu *#*#7378423#*#* the Accelerometer don´t respond. But the Gyroscope work fine.
At this Time i have installed the Concept Software from Sony. Today i´m back home from Holiday i go back to offical Stock Software. But it won´t work also.
Smartrotate on or off are the same...
The last idea is to repair the Software with the PC Companion. Is there an option to calibrate the Accelerometer?

I have the same issues with my D6653 - auto rotation doesn't work (but very rarely it does come back). In service menu the Accelerometer doesn't respond, as well as Proximity switch is off and doesn't work on calls.
This is not a rom-specific problem as I've tried to revert back to stock firmware but alas no changes. It must be some miscommunication between hardware and software.
Any ideas what to do? Can it be related to kernel?

yesterday i've had the same problem i needed to wipe to have the accelerometer back to work

Hi all rather than opening a new thread I am upping this one
On my D6603 screen rotation is very erratic and often not working.
Any idea what I can investigate?
I wander if it could be app/service related of hardware deficiency.
Thanks!

Any luck with this?

I am currently using an EM95X Android Box with a Viewsonic touch screen. The touch screen has been working perfect with the box. My issue is with the rotation ability. Anytime I force the screen into portrait mode the system UI crashes. Unfortunately, I need the monitor view to be vertical. I cannot figure out how to stop it from crashing. I have tried several rotation apps with the same results.
I have went into the build prop to view the rotation texts and the only thing I have found is this:
"Persist.sys.app.rotation=middle_port"
I thought I might be able to find somewhere I can change the rotation, but I have not.
Any suggestions?

Gravity sensor suddenly stopped working

Hi, it appears that recently the gravity sensor in my Nexus 5 stopped working.
At least it is what it seems by using sensor testing apps. And this makes it impossible for the phone to get its orientation (compass is not working).
Screen rotation is still working fine though.
Here is what happened exactly: not long ago I was using Google Maps, but the phone was a bit sluggish so I decided to reboot it.
After rebooting I opened Google Maps again and immediately noticed that the orientation indicator was missing (the blue "beam"), while it was present before the reboot. But I didn't care about it, and just thought that the compass needed re-calibration.
After a few days the orientation indicator was still missing, and the phone never asked me to re-calibrate, as it used to do before instead.
Then one day I launched Google Sky Map, and noticed that the view does not rotate automatically.
So I fired up a sensor test app I had installed (asd.vector.sensor), and no data is displayed for the Gravity sensor. Also orientation is not displayed and the info says that the gravity sensor is used to compute orientation, too.
Other sensors are ok, and as I already wrote screen rotation still works great.
Any clues about this issue? Did anyone ever experience this?
I'm afraid a system restore would not help...
I'm using Resurrection Remix ROM, Android 6.0.1.
Thanks.

If the problem exists on a stock ROM, it could be a hardware fault.

audit13 said:
If the problem exists on a stock ROM, it could be a hardware fault.
Click to expand...
Click to collapse
Ok yes, but I still do not know if it exists on a stock ROM.
Taking it the other way around... Do you think there is real possibility that it is a software fault?
I mean: did it ever occur to anyone? Is there really any hope that resetting my phone to stock will fix this?
I HATE having to reset my phone...
Thank you.

I stopped using custom roms a while ago because of minor problems that would suddenly appear.
I don't think there is a way to really tell if it is software or hardware unless you reset or use a stock ROM.

audit13 said:
I stopped using custom roms a while ago because of minor problems that would suddenly appear..
Click to expand...
Click to collapse
Well, that's a little hope at least.
I will need to find some time to re-stock my Nexus and try.
Thanks .

Ok, I restored the phone to stock and all sensors work again now!
Thanks audit13 for pushing me in that direction .

That's great that it was a software bug in the custom ROM.
Now you get to hunt for a custom ROM that works with a minimal or zero number of issues

Proximity Sensor Issue OP7P

Guys!
Do you experience proximity sensor issues while answering calls on OP7P?
For me while I'm on calls. The display comes on and gets disturbed and get pressed by my ears all the time.
Also any idea of where the proximity sensor is located on OP7P?
Thanks ?

Yes, I'm having the same issues. While I'm on calls I often activate the notifications pulldown. It would be nice to know how to fix this.

If you pull down the notification shade, the sensor is located just above the fifth icon on the first row. IE behind the screen.
If you pull the shade all the way down it is above and between the third and fourth icons. Easiest way to describe it. Put your thumb over that area with auto brightness on to watch the slider move.
Annoying while on a call that the screen comes on.

I'm experiencing the exact same issue with the caller app.
I also tried to make a flip cover to turn screen on or off with a proximity sensor detection app and it didn't work either.
I search a little in engineer mode (*#808#) and found that there is multiple proximity sensor, the IR sensor work quite well but it doesn't seem to be the default one.
The default one seems to be the ultrasonic sensor which works really bad.
There is also a "TP" proximity sensor which seems to be a near field detection which seems to work if I move my hand near the screen.
The sad thing is that in dedicated app to use or test proximity sensor (and in antutu or else) only one proximity sensor is listed (The ultrasonic one I guess) so you cannot switch to use the one which is working well.

Isn't this in the wrong place? Shouldn't it be in the Questions and Answers section?
Mods?

Probably just here looking for a mod to improve the situation

Actually I was going to open a new thread in Q&A when I found this one with the same subject and problem.
Do you think I need to open a new thread?
Is any of you experiencing the same issue as I described in my answer?

did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people

I tried to with no luck but as I explain in my first message the IR sensor is only used when screen is off (that's why it could help with double tap to wake)
But when screen is on another or couple another sensors are used and you can't calibrate them.
I think ultrasonic sensor is used when screen is on.
Do someone tested proximity sensor with any app on the play store? (Like proximity sensor test)
Put it on a table and check if it's working, mine is absolutely not. If I hold it like I was about to phone it works a little but it's not impressive.
Since I got 9.5.7 (EU version) earlier this evening screen turn off when I make a call.

I'm having this issue since 9.5.8... It's very annoying and I'm really disappointed, I often turn on airplane mode during a call... I tried to calibrate but it doesn't work.
I'm very very frustrated

schmeggy929 said:
did anyone calibrate the proximity sensor using *#808# first? That seems to fix double tap to wake for some people
Click to expand...
Click to collapse
When I click on proximity test it says it needs calibration how do I do that cause otherwise I can not test my proximity sensor cause when I click on it nothing happens
I am on 9.5.8

dallasnights said:
When I click on proximity test it says it needs calibration how do I do that cause otherwise I can not test my proximity sensor cause when I click on it nothing happens
I am on 9.5.8
Click to expand...
Click to collapse
This...

I've been having issues with phone calls but more so with pocket issues.. When I had the 6t pocket mode kept the phone neutral but this phone doesn't seem to have an accurate prox sensor.. Is there a way to activate a pocket mode?
Sent from my [device_name] using XDA-Developers Legacy app

Happening to me too, approached oneplus via live chat about this issue and at one point they said to wipe and reset my phone even if I told them the sensor is working but seems badly calibrated. Will try the wipe & reset and if it's not working I am returning my phone.

Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out

pinzarualex said:
Happening to me too, approached oneplus via live chat about this issue and at one point they said to wipe and reset my phone even if I told them the sensor is working but seems badly calibrated. Will try the wipe & reset and if it's not working I am returning my phone.
Click to expand...
Click to collapse
Let us know if it's going to fix the issue wiping and resetting everything please!!!

Jaco2k said:
Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out
Click to expand...
Click to collapse
But I have had this issue since release.. Do you a link to this information? If that's the case maybe someone can look into the firmware and see if it's minor tweak that can fix it?
Sent from my [device_name] using XDA-Developers Legacy app

Jack_Sparrow_ said:
Let us know if it's going to fix the issue wiping and resetting everything please!!!
Click to expand...
Click to collapse
Of course it didn't fix anything...

Jaco2k said:
Proximity sensor is working fine - there is a bug elsewhere on the firmware that does not lock the screen when it is blacked out
Click to expand...
Click to collapse
This has been an issue since the release. Do you have a link to where you read this information? If it is the firmware maybe someone can look into the settings and see if needs a tweak..
Sent from my [device_name] using XDA-Developers Legacy app

j0hnee said:
This has been an issue since the release. Do you have a link to where you read this information? If it is the firmware maybe someone can look into the settings and see if needs a tweak..
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I have reported this to Funk wizard on the OOS support thread and he said he cannot reproduce it anymore on the latest test build, so... We have to wait for next firmware release and see if that is indeed the case