HTC Drivers Won't Install - HTC One S

I am running Win7 and for some odd reason I installed the HTC drivers and when I plug in my phone, it says 'Can Not Install Drivers' which makes no sense so I uninstalled the drivers and restarted my computer than reinstalled the drivers still same thing? Any solutions anyone can think of would be greatly appreciated, I just want to start off with syncing my music with 'HTC Sync Manager' (for now) lol:crying:

Have you tried a different usb port?

Goatshocker said:
Have you tried a different usb port?
Click to expand...
Click to collapse
Yep, after I restarted the computer
Sent from my HTC One S using xda premium

Okay, try this: Plug the phone into the PC, install the drivers by rightclicking the install file and chose "run as administrator".
If that fails - go to device manager (rightclick computer -> properties -> device manager)
You should see a device with an exclamationmark. Rightclick that one and chose "Update driver", "Browse my Computer...", browse and select (if you installed the drivers to the default location) C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64 , then click next and hopefully it should install the drivers properly.

Goatshocker said:
Okay, try this: Plug the phone into the PC, install the drivers by rightclicking the install file and chose "run as administrator".
If that fails - go to device manager (rightclick computer -> properties -> device manager)
You should see a device with an exclamationmark. Rightclick that one and chose "Update driver", "Browse my Computer...", browse and select (if you installed the drivers to the default location) C:\Program Files (x86)\HTC\HTC Driver\Driver Files\Win7_x64 , then click next and hopefully it should install the drivers properly.
Click to expand...
Click to collapse
DAMN it , didn't work? It says this 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)'??
HELP?
Sent from my HTC One S using xda premium

Did you try with "HTC One S All-In-One Toolkit"?
You can find it in this forum directory: > HTC One S > One S Android Development >
(Can't give you the link sorry, because i don't have the permission (new member))

Gazzellone said:
Did you try with "HTC One S All-In-One Toolkit"?
You can find it in this forum directory: > HTC One S > One S Android Development >
(Can't give you the link sorry, because i don't have the permission (new member))
Click to expand...
Click to collapse
Yeah way past that bro but thanks, it deals with my Win7 driver issues not just HTC as above member was trying to help with

Try this then, in device manager, right click the device with a yellow !, and chose uninstall driver. Then replug the device and try the above steps again.
If that fails theres a high chance its a more severe issue at hand, which can be a ***** to figure out over the net.

TheCrow1372 said:
Yeah way past that bro but thanks, it deals with my Win7 driver issues not just HTC as above member was trying to help with
Click to expand...
Click to collapse
No problem man, hope you can get the solution! Good luck

Goatshocker said:
Try this then, in device manager, right click the device with a yellow !, and chose uninstall driver. Then replug the device and try the above steps again.
If that fails theres a high chance its a more severe issue at hand, which can be a ***** to figure out over the net.
Click to expand...
Click to collapse
Yeah I'll try that and (HOPE, fingers crossed) that it is not more sever but for now 'Double Twist/AirSync' works lol so I'll try your other method later and report back much appreciated bro:good:

Goatshocker said:
Try this then, in device manager, right click the device with a yellow !, and chose uninstall driver. Then replug the device and try the above steps again.
If that fails theres a high chance its a more severe issue at hand, which can be a ***** to figure out over the net.
Click to expand...
Click to collapse
Hey just a question, is this driver (only) relate to the 'usb & HTC driver' cuz don't want to jack up anything else? lol

By any chance you have USB3? and have you tried another computer?

Darknites said:
By any chance you have USB3? and have you tried another computer?
Click to expand...
Click to collapse
No I only have one computer and this stupid HP Omni 100 only has 2 USB ports
Sent from my HTC One S using xda premium

TheCrow1372 said:
No I only have one computer and this stupid HP Omni 100 only has 2 USB ports
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Oh that sucks em have you tried Goatshocker way yet?

Darknites said:
Oh that sucks em have you tried Goatshocker way yet?
Click to expand...
Click to collapse
I'm waiting for his answer on my last question, don't want to do anything foolish
Sent from my HTC One S using xda premium

TheCrow1372 said:
I'm waiting for his answer on my last question, don't want to do anything foolish
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Only stuff that not working shows up with the ! mark so shouldn't be hard to see which one it is.

Darknites said:
Only stuff that not working shows up with the ! mark so shouldn't be hard to see which one it is.
Click to expand...
Click to collapse
No I know which one it is but don't want to uninstall something if it has another purpose in my computer
Sent from my HTC One S using xda premium

The device driver you chose to uninstall is for the selected device and nothing else.

Usually installing HTC sync will install the drivers....
Sent from my HTC One S using xda premium

$droyd$ said:
Usually installing HTC sync will install the drivers....
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
The issue is that the drivers fails to install properly, and windows is unable to start the device.

Related

[SOLVED] ADB on lastest CM9/CM10

After I flash the latest CM9 or CM10 builds, ADB no longer finds my phone.
I've checked my drivers and re-installed them numerous times and that doesn't help.
In CM9 I can mount my phone just fine, and I can explore the files with ease.
I have tried other Sense based ROMs and ADB will find my phone just fine. (The last one I tried was CleanROM4.5 and ADB found it right away)
I've tried the CM9 alpha4 build and ADB works perfectly.
ADB even works in recovery work.
I'm wondering who has it working and who doesn't.
Also, if you have it working, could I pick apart your brain to see what I'm doing differently?
Just try typing 'adb devices' and see if your phone shows up.
Finally solved this issue.
Here's how I did it in Windows 7 Profession 64bit. FYI, I have HTC Sync installed.
Plug your phone in to your pc.
Open up device manager (Right click computer -> Manage -> Device Manager)
Find your phone in the list.
Mine was initially under 'Other Devices' labeled as 'One'
Right click -> Update Driver Software...
Select 'Browse my computer for driver software'
Select 'Let me pick from a list of device drivers on my computer'
Make sure to uncheck 'Show compatible hardware'
Select 'Android Phone' then 'Next'
Select 'Google, Inc' on the left pane and 'Android ADB Interface' on the right pane. Hit Next
Hit 'OK' if there was a warning.
To test if ADB is working, launch a CMD prompt and type 'adb devices'
You should now see you phone in the list!!
p.s. mounting your sdcard should also work.
Thanks to h8rift and cortez.i for helping me out!
Click to expand...
Click to collapse
I'm in the same boat with ya. I've been trying to figure this out on my phone but have come across no solution. Nobody seems to like using adb here but I find it quite useful.. anyway I found that just using adb over WiFi is sufficing for now. Hope it gets fixed tho.
Sent from my HTC One XL using xda premium
xaey said:
I'm in the same boat with ya. I've been trying to figure this out on my phone but have come across no solution. Nobody seems to like using adb here but I find it quite useful.. anyway I found that just using adb over WiFi is sufficing for now. Hope it gets fixed tho.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
That's good to know it works over WiFi. I haven't tried that myself, mainly because I don't know how.
Is it easy to set up WiFi ADB?
I need it for App development so it would be nice to get some form of it working
(At least I'm not the only one having issues)
[email protected] said:
That's good to know it works over WiFi. I haven't tried that myself, mainly because I don't know how.
Is it easy to set up WiFi ADB?
I need it for App development so it would be nice to get some form of it working
(At least I'm not the only one having issues)
Click to expand...
Click to collapse
Yup really easy. Just select the option right under enabling adb in the settings app that enables adb over WiFi. Then in the cmd prompt type "adb connect x.x.x.x:5555" where x.x.x.x is the ip address it gives you in the settings. Then you should be connected. To double check just check adb devices and it should show up.
Sent from my HTC One XL using xda premium
xaey said:
Yup really easy. Just select the option right under enabling adb in the settings app that enables adb over WiFi. Then in the cmd prompt type "adb connect x.x.x.x:5555" where x.x.x.x is the ip address it gives you in the settings. Then you should be connected. To double check just check adb devices and it should show up.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
Ah good deal! I'll try that when I get home.
Thanks!
Finally solved this issue.
Here's how I did it in Windows 7 Profession 64bit. FYI, I have HTC Sync installed.
Plug your phone in to your pc.
Open up device manager (Right click computer -> Manage -> Device Manager)
Find your phone in the list.
Mine was initially under 'Other Devices' labeled as 'One'
Right click -> Update Driver Software...
Select 'Browse my computer for driver software'
Select 'Let me pick from a list of device drivers on my computer'
Select 'Android Phone' then 'Next'
Select 'Google, Inc' on the left pane and 'Android ADB Interface' on the right pane. Hit Next
Hit 'OK' if there was a warning.
To test if ADB is working, launch a CMD prompt and type 'adb devices'
You should now see you phone in the list!!
p.s. mounting your sdcard should also work.
Thanks to h8rift and cortez.i for helping me out!
Mine comes up as HTC MTP Device and when I go into device manager and try to manually install it still fails. It doesn't come up as "One" and it won't let me choose "Google, Inc." As soon as I plug the device into the computer it starts to install the drivers and that's when it switches from "One" to "HTC MTP Device". Is there a way to make it so Windows 7 doesn't automatically try to install drivers for a device when you plug it in?
SkizzMcNizz said:
Mine comes up as HTC MTP Device and when I go into device manager and try to manually install it still fails. It doesn't come up as "One" and it won't let me choose "Google, Inc." As soon as I plug the device into the computer it starts to install the drivers and that's when it switches from "One" to "HTC MTP Device". Is there a way to make it so Windows 7 doesn't automatically try to install drivers for a device when you plug it in?
Click to expand...
Click to collapse
I had that show up once too, for this, in the 'Let me choose my own' try selecting '(Standard USB Host Controller) on the left pane and 'USB Composite Device' on the right pane.
Oh and p.s. Make sure to uncheck 'Show compatible hardware'
This worked perfectly! Thanks for this.
Sent from my One X using xda premium
i got adb working with that method above but my phone still doesn't mount the sd card without rebooting
thoughts?
bigballa said:
i got adb working with that method above but my phone still doesn't mount the sd card without rebooting
thoughts?
Click to expand...
Click to collapse
Hmm I have not heard of that issue before. That is interesting indeed. Did it used to work before on stock/other ROMs?
Well, I TRIED to follow the directions above, but I don't have the "Show compatible hardware" check box, and googling for the problem only turns up solutions to other devices that require the unchecking of that box...none, where the box IS the problem...
bikeracer4487 said:
Well, I TRIED to follow the directions above, but I don't have the "Show compatible hardware" check box, and googling for the problem only turns up solutions to other devices that require the unchecking of that box...none, where the box IS the problem...
Click to expand...
Click to collapse
What driver are you trying to update?
Is it the HTC MTP one? Or?
[email protected] said:
What driver are you trying to update?
Is it the HTC MTP one? Or?
Click to expand...
Click to collapse
It said HTC MTP at first, but I deleted the driver software for that so now it says "One".
Have you been able to resolve the issue? I'm unfortunately going on vacation and won't have internet for a week.
Sent from my One X using xda app-developers app
[email protected] said:
Have you been able to resolve the issue? I'm unfortunately going on vacation and won't have internet for a week.
Click to expand...
Click to collapse
Unfortunately, no. I've resorted to using the terminal emulator on the phone when I REALLY need the console, and I can still mount the USB storage just fine, so it's not ideal, but I've been making do.
Solved for LG OB
I browsed device manager on windows 7 , there i got missing drivers for "smbus controller"
I downloaded Intel chipset drivers and installed it. Missing smBus controller yellow icon gone. and now my device is listed in output of "adb devices" command

Omap on windows7

Hi guys
Could some one please give a step by step guide as to how to install omap drivers on windows 7. I stay get window showing could not install drivers, and when i click it in device manager i dont get option to install.
Thanks in advance
Sent from my LG-SU760 using xda app-developers app
shaqfu786 said:
Hi guys
Could some one please give a step by step guide as to how to install omap drivers on windows 7. I stay get window showing could not install drivers, and when i click it in device manager i dont get option to install.
Thanks in advance
Sent from my LG-SU760 using xda app-developers app
Click to expand...
Click to collapse
Just remove your battery, plug the fone to the computer through USB, you will hear some sound repeating from computer, so open devices and printers you will see Omap device appearing and disappearing, just click right on it you will get properties, so inside open drivers, inside the opened pop-up windows click on change settings, so now go click on up-date drivers, don't let Windows choose it for you, click on the second one when inside the pop-up click on floppy disk it will let you pick drivers from where you put it on your computer it should be this one usb_drv_windows,

(Q) adb on windows 7

I have been trying to set up adb on my new laptop the way I did on my old one but I'm having trouble getting the driver to install. I go to the device manager and find the android phone in Other devices just fine but when I try to update driver by going to "C:\android-sdk-windows\google-usb_driver" it tells me "Windows was unable to install your Android Phone". Does anyone have any suggestions? I'm cornfuzzeled... Here is where I got my information.
Did you try installing the HTC drivers?
Try universal naked driver too
Chad The Pathfinder said:
I have been trying to set up adb on my new laptop the way I did on my old one but I'm having trouble getting the driver to install. I go to the device manager and find the android phone in Other devices just fine but when I try to update driver by going to "C:\android-sdk-windows\google-usb_driver" it tells me "Windows was unable to install your Android Phone". Does anyone have any suggestions? I'm cornfuzzeled... Here is where I got my information.
Click to expand...
Click to collapse
Linux!
Sent from my EVO using xda app-developers app
I agree. My intention is to dual boot eventually.
Chad The Pathfinder said:
I agree. My intention is to dual boot eventually.
Click to expand...
Click to collapse
The only time I find myself using Windows now is when writing essays for school but I just use virtualbox. :beer:
Sent from my EVO using xda app-developers app
Chad The Pathfinder said:
I have been trying to set up adb on my new laptop the way I did on my old one but I'm having trouble getting the driver to install. I go to the device manager and find the android phone in Other devices just fine but when I try to update driver by going to "C:\android-sdk-windows\google-usb_driver" it tells me "Windows was unable to install your Android Phone". Does anyone have any suggestions? I'm cornfuzzeled... Here is where I got my information.
Click to expand...
Click to collapse
I can't find the link and I don't remember exactly how to do it; but it's something about when you install the drivers you have to right click, go to properties and click configure for windows 7.
But I did find this: http://pcsupport.about.com/od/fixtheproblem/ht/update-drivers-windows-7.htm
Maybe it will help?
Doesn't cygwin allow you to do that? I haven't used it in a while, but I'm pretty I used for Linux commands for my palm devices and for my shift.
Chad The Pathfinder said:
I have been trying to set up adb on my new laptop the way I did on my old one but I'm having trouble getting the driver to install. I go to the device manager and find the android phone in Other devices just fine but when I try to update driver by going to "C:\android-sdk-windows\google-usb_driver" it tells me "Windows was unable to install your Android Phone". Does anyone have any suggestions? I'm cornfuzzeled... Here is where I got my information.
Click to expand...
Click to collapse
Sent from my cm_tenderloin using Tapatalk 2
I setup ADB using QBkings method of off YouTube
Shifted from the bottom of the rabbit hole

[Q]

i was trying to root my phone by following the guide from the FAQ
http://forum.xda-developers.com/showthread.php?t=895545
and i got to the step:
point it to where you downloaded the Android SDK (..\android-sdk-windows\google-usb_driver)
Make sure to CLICK "Let me pick from a list of device drivers on my computer"
Then from the list 3 choices select Android Bootloader Interface
Click to expand...
Click to collapse
to install the usb driver and it didnt work as there is no google usb section of the SDK download.
I went and downloaded google-usb-drivers from google but my computer (win 7) still cant find anythign compatible.
what do i do?
EDIT: oops i didnt realize i had no title. Sorry. Feel free to add one if you want.
Also i did search for this. and was suprised to find no results... however there are lots of different search boxes to choose from on this site. I was pretty sure i chose the one for nexus s
Did you select the correct library path for Windows to find the driver on the computer??
Sent via Tapatalk 4 now Free
Did you select the correct library path for Windows to find the driver on the computer??
yes i did point to the folder. both the parent folder and the various inner folders.
it works fine in usb mode when the phone is on.
they are the official google usb drivers is there another source for my Nexus S.
also for reference it is under other devices - android 1.0
do i even need that step?
chico1st said:
Did you select the correct library path for Windows to find the driver on the computer??
yes i did point to the folder. both the parent folder and the various inner folders.
it works fine in usb mode when the phone is on.
they are the official google usb drivers is there another source for my Nexus S.
also for reference it is under other devices - android 1.0
do i even need that step?
Click to expand...
Click to collapse
is there another good guide i can follow? maybe there is a step i need to do before usb install? This guide assumes the usb drivers will come with the SDK but the only data the SDK tries to update is itself to SDK15 which the guide specifically mentioned not to do.
chico1st said:
is there another good guide i can follow? maybe there is a step i need to do before usb install? This guide assumes the usb drivers will come with the SDK but the only data the SDK tries to update is itself to SDK15 which the guide specifically mentioned not to do.
Click to expand...
Click to collapse
Try this...
Setting.Out said:
Try this...
Click to expand...
Click to collapse
that has the same issue
i cannot get usb connectivity in for the fast boot mode
from the rootkit the when i plug in my device even after installing the universal usb drivers i think windows is installing something else. Thus stopping me from accessing it while in fastboot mode
Not really sure what to do here. USB debugging enabled and everything all the guides are pretty easy to follow and have the same steps.
Google PdaNet, download and install it after attaching your phone to pc via usb. It will also install device driver... I think it is 'android 1.0' driver issue...
Sent from my Nexus S using XDA Premium 4 mobile app
Faizi Ch said:
Google PdaNet, download and install it after attaching your phone to pc via usb. It will also install device driver... I think it is 'android 1.0' driver issue...
Sent from my Nexus S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
do i have the usb debugging mode on or off when i do this?
Faizi Ch said:
Google PdaNet, download and install it after attaching your phone to pc via usb. It will also install device driver... I think it is 'android 1.0' driver issue...
Sent from my Nexus S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, usb debugging should be on...
chico1st said:
do i have the usb debugging mode on or off when i do this?
Click to expand...
Click to collapse
Sent from my Nexus S using XDA Premium 4 mobile app
nope didnt work
just so you know when i plug in the phone with debugging on i have 'android composite adb interface' installed
i have removed all the drivers from this computer previously. i can do it again though.
after installing pdanet i have 'android 1.0' pop up under other devices with an exclamation on it in device manager...i don't know if that is normal or not?
how do i know when this is working? i always try to run "oem fastboot unlock" which goes to "waiting for device" but will i no longer see the
USB control Init
USB control init end
??
It is the same issue of android 1.0 driver which i also faced in win8... You have to install android 1.0 driver manually from device manager
Sent from my Nexus S using XDA Premium 4 mobile app
Faizi Ch said:
It is the same issue of android 1.0 driver which i also faced in win8... You have to install android 1.0 driver manually from device manager
Sent from my Nexus S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
so if i go to install the drivers from the pdanet folder if i tell device manager to search the winusb folder it says "cannot find drivers for your hardware" and if i dont search and say have disk - i chose 'android device' then the file in android_'winusb' file but it says "specified location does not have information about your hardware"
so i cannot get it to work.
This is on XP and win7 (2 different computers). I prefer the XP one for this though
Install nexus s root toolkit, then try to install driver from there.
http://forum.xda-developers.com/showthread.php?t=1766475
Or try this
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Faizi Ch said:
Install nexus s root toolkit, then try to install driver from there.
http://forum.xda-developers.com/showthread.php?t=1766475
Or try this
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install
Click to expand...
Click to collapse
YAY somehow that last one worked thank you so much!!!
now a question. I have been following this guide which is from 2011 and the superuser code it recommends has a version for donught and froyo. My SNS is at 4.1.2 right now so can i use those super user scripts or should I use something else? or do i need that at all. I just want to put a new rom on my SNS.
thank you all i love you!
chico1st said:
YAY somehow that last one worked thank you so much!!!
now a question. I have been following this guide which is from 2011 and the superuser code it recommends has a version for donught and froyo. My SNS is at 4.1.2 right now so can i use those super user scripts or should I use something else? or do i need that at all. I just want to put a new rom on my SNS.
thank you all i love you!
Click to expand...
Click to collapse
Welcome!
First unlock your bootloader and install custom recovery. Then download latest supersu zip and install it via recovery
Sent from my Nexus S using XDA Premium 4 mobile app

[Q] HTC One X AT&T/Computer doesn't recognize phone

I have question.
I transferred everything to my sd card, there was a function to choose from my phone settings. Afterwards I connected my phone to my computer- which was always detected by my computer without a problem-to clean out some cache files from game folders, using total commander. While I was deleting the cache files I believe I accidentally deleted the sd card folder on my computer (which was associated with my phone.) I know this sounds kind of strange, but I do not have root access or any rights to deleting system files from my phone since my phone is locked because I have a contract with at&t. Now after resetting my phone 3 times, my computer fails to recognize my phone when I plug it in. When I plug my phone in, it charges but it is not recognized on my or any other computer for that matter. My computer states that there is an unknown device but not recognizing it as my htc. I located the unknown device on the device manager and installed all the drivers requested of me from the htc device sync manager folder and that still did not work. I have contacted htc directly and I have contacted at&t. They were not able to offer anything beyond doing another factory reset, which I have already done 3 times.
So my question, is there anything I can do? My phone works and charges it is just not recognized by my computer anymore and I cannot add music or anything. Since my warranty is up should I just unlock my phone and install the new android version? Any help or tips would be appreciated.
Have you tried uninstalling the drivers and then plugging the phone in
Sent from my VENOMized HoxL
area51avenger said:
Have you tried uninstalling the drivers and then plugging the phone in
Sent from my VENOMized HoxL
Click to expand...
Click to collapse
Yes. But nothing helped.
djrnz said:
Yes. But nothing helped.
Click to expand...
Click to collapse
A Ubuntu or any other LINUX OS may recognize SD CARD... Give it a try!
btw when you connect it and i assume you have Windows does it even show a semi transparent icon of Removable Storage?
1.What OS are you using on the computer?
2. Do you receive any sort of error messages from the cpu?
I have heard of corrupted or missing usb INF files on computers causing this exact same issue.
Sent from my HTC One XL using XDA Premium 4 mobile app
Sonone said:
A Ubuntu or any other LINUX OS may recognize SD CARD... Give it a try!
btw when you connect it and i assume you have Windows does it even show a semi transparent icon of Removable Storage?
Click to expand...
Click to collapse
it only says unknown device
Black!Jack said:
1.What OS are you using on the computer?
2. Do you receive any sort of error messages from the cpu?
I have heard of corrupted or missing usb INF files on computers causing this exact same issue.
Sent from my HTC One XL using XDA Premium 4 mobile app
Click to expand...
Click to collapse
1. Windows 7
2. No report errors about that. Computer says: "unknown device" and that is all. I located the unknown device on the device manager and installed all the drivers requested of me from the htc device sync manager folder and that still did not work.
djrnz said:
1. Windows 7
2. No report errors about that. Computer says: "unknown device" and that is all. I located the unknown device on the device manager and installed all the drivers requested of me from the htc device sync manager folder and that still did not work.
Click to expand...
Click to collapse
Have you tried this
http://forum.xda-developers.com/showthread.php?t=1942519
Sent from my HTC One XL using XDA Premium 4 mobile app
Black!Jack said:
Have you tried this
http://forum.xda-developers.com/showthread.php?t=1942519
Sent from my HTC One XL using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I do not have root access. Phone is locked.
djrnz said:
I do not have root access. Phone is locked.
Click to expand...
Click to collapse
Since you don't have root access I'm assuming you do t have supercid or s-off. You could run the RUU. It will completely wipe and restore your phone to an original state. See the following thread:
http://forum.xda-developers.com/showthread.php?t=1671237
Scroll down and you will find a link for HTC OTAs and RUUs.
Or , as you mentioned at the end of your OP, you could just root your phone and install a custom Rom.
I hope I've helped in some way.
Sent from my HTC One XL using XDA Premium 4 mobile app

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