[Q] P6800 - CANNOT: factory reset, update firmware, enter download mode - Galaxy Tab 7.7 Q&A, Help & Troubleshooting

Dear all,
[Update 1/1/2013]
- I've just found that my tab cannot boot after restart to download mode, recovery mode. Everywhen I try to do that, it will do nothing (display nothing, cannot charge, cannot hard shutdown....). Even I try to boot download mode by adb or Power + vol down, the result is nothing. However, when I shutdown and then press and hold Power button 3 section, it will boot to android normally.
My P6800 have problem I haven't met before:
IT CAN:
- run normally. But, when turn on device, I have to try press the power button sometime and wait about 2 to 3 mins (normally, it has to on right after press power)
- In off state, it could be charge normally when I plugin the cable (I see the battery progress bar)
IT CANNOT:
- Factory reset, update firmware: when I try to factory reset or update firmware (by OTA),after It turn off, it never turn on (don't display anything). Until I try to hard turn off (hold power). Then, no thing change.
- Enter download mode: Turn off device, and try to hold "Power+volume up" or "Power+volume down". But screen still dark.
I think there is some problem with the download or recovery mode. But I dont know to fix it.
I've got a Galaxy Tab 7.7 (WIFI/3G) P6800 from my brother. And he talk that He had flashing wrong fimrware (flash firmware of other model) 1 time.
This device hasnt root yet.
I need your help to fix this issue and able to flash stock or custom rom.
Thank you.

try to enter those mode via adb... so you need to have adb on your pc. so download this files and extract it to C:\adb
http://www.mediafire.com/?u84ejv5u5k49opx
with your device usb debugging mode is on. connect it to pc.
enter command prompt in windows (start menu ---> run --> type cmd and enter)
on command prompt you need to type.
cd c:\adb
adb reboot download (if want to go to download mode)
adb reboot recovery (if want to enter recovery mode)
btw... did the current device have root?

This device hasnt root yet. I'll try your suggest and let you know result.
Thanks.

[Update 1/1/2013]
- I've just found that my tab cannot boot after restart to download mode, recovery mode. Everywhen I try to do that, it will do nothing (display nothing, cannot charge, cannot hard shutdown....). Even I try to boot download mode by adb or Power + vol down, the result is nothing. However, when I shutdown and then press and hold Power button 3 section, it will boot to android normally.

Related

stuck in android system recovery <2e>

i just flash the I9000JH1 to the phone ,i still havent install the kernel to the phone yet and it had boot the home page. and i follow the instruction to reflash again. with Odin3 after i will flashing the CSC and PDA file i unplug and restart the phone and i goes to android system recovery <2e> and i try to reboot but the power button not working....it said
sasung recovery utils
-for BML-
reboot system now
apply sdcard: update.zip
wipe data/factory reset
wipe cache partition
but i can use vol up and down to scroll up and down, but can select the item, the power button is not working.
down there had some yellow words
update media, please wait ...
update media, finished
#menu mode#
- Appling Multi-CSC...
installing Multi-CSC
that the only word it wrote, so wht can i do, is there had any method to reflash the thing??cuz the computer also cant recognize the phone, Thanks
hi ron
im just a noob but i have the same problem yesterday =)
u must flash an kaptivate kernel for a workung power button in the recovery menu!
http://forum.xda-developers.com/showthread.php?t=782413
but i cant even boot up the phone, it stuck in the recovery mode
ron671 said:
but i cant even boot up the phone, it stuck in the recovery mode
Click to expand...
Click to collapse
You need to pull the battery, put it back, and try one of the button combinations to get it into download mode on next boot. Your easiest route is either both volume buttons, and plug in USB without pressing power (which works on the Captivate), or hold just volume down and plug in USB (which is the right combination for an i9000). With one of these the phone should automatically power into the download mode. Get Odin one click ready to flash stock before you put the phone into download mode and hit start when it recognizes the device. If that won't work. try the other key combinations keeping in mind that they change when you flash an i9000 image, so you should try all Captivate combinations, and all i9000 combinations. Since the Captivate lacks a physical home button, anything that involves that will not work, which is the reason why you are stuck in recovery. The i9000 recovery is expecting you to press the home button to select (unlike the power on the stock Captivate).
also, ADB commands should work while the phone is in recovery mode
Same Problem
The Key combination Vol +, Vol - and the power button power cycles the phone whether or not the phone is in recovery mode or off. I am having the same problem, and there are no key combinations that worked for me. For now, I am permanently stuck in recovery mode. I could use some help here, as I have tried everything.
Oh, for the I9000 ROM installed on the captivate, adb commands do not work. While the phone is in recovery mode, you cannot connect to the PC.
I have found though, that by booting into the recovery menu, plugging in your USB cord and then taking out/putting in the battery will put into an unknown upload mode which does connect it to the computer, but not in a way that allows Odin or adb to run. There might be a way to flash/work with the phone, but I don't know how. Any help would be appreciate, as it is not in disk mode.
rajendra82 said:
You need to pull the battery, put it back, and try one of the button combinations to get it into download mode on next boot. Your easiest route is either both volume buttons, and plug in USB without pressing power (which works on the Captivate), or hold just volume down and plug in USB (which is the right combination for an i9000). With one of these the phone should automatically power into the download mode. Get Odin one click ready to flash stock before you put the phone into download mode and hit start when it recognizes the device. If that won't work. try the other key combinations keeping in mind that they change when you flash an i9000 image, so you should try all Captivate combinations, and all i9000 combinations. Since the Captivate lacks a physical home button, anything that involves that will not work, which is the reason why you are stuck in recovery. The i9000 recovery is expecting you to press the home button to select (unlike the power on the stock Captivate).
Click to expand...
Click to collapse
madetoservehim said:
The Key combination Vol +, Vol - and the power button power cycles the phone whether or not the phone is in recovery mode or off. I am having the same problem, and there are no key combinations that worked for me. For now, I am permanently stuck in recovery mode. I could use some help here, as I have tried everything.
Oh, for the I9000 ROM installed on the captivate, adb commands do not work. While the phone is in recovery mode, you cannot connect to the PC.
I have found though, that by booting into the recovery menu, plugging in your USB cord and then taking out/putting in the battery will put into an unknown upload mode which does connect it to the computer, but not in a way that allows Odin or adb to run. There might be a way to flash/work with the phone, but I don't know how. Any help would be appreciate, as it is not in disk mode.
Click to expand...
Click to collapse
1. Take out battery and put it back in
2a Hold Vol Up+Vol Down (Do not press power)
or
2b Hold Vol Down (Do not press power)
3. Plug in USB cable connected to computer (Still do not press power)
If the phone behaves like a Captivate, after using 2a and 3, you should be in download mode. If the phone behaves like an i9000, after 2b and 3, you should be in Download mode.
Response & Update
Have tried both of these options. Either way you do it, the phone still goes back into recovery mode. There was talk about using a custom kernel that would allow you to use the power button as the select button. Is there any way to use adb in recovery mode, so you can install the modified kernel, or reboot to download mode? If not, I started a thread on this question that can be found here as well:
rajendra82 said:
1. Take out battery and put it back in
2a Hold Vol Up+Vol Down (Do not press power)
or
2b Hold Vol Down (Do not press power)
3. Plug in USB cable connected to computer (Still do not press power)
If the phone behaves like a Captivate, after using 2a and 3, you should be in download mode. If the phone behaves like an i9000, after 2b and 3, you should be in Download mode.
Click to expand...
Click to collapse
Did you ever fix this? I'm stuck in recovery mode now and none of the button combinations work
I have the exact same problem. Have you had any luck figuring out how to get the phone to reboot?
really people??
can you not follow step by step instructions?
http://forum.xda-developers.com/showthread.php?t=734871
Pirateghost said:
really people??
can you not follow step by step instructions?
http://forum.xda-developers.com/showthread.php?t=734871
Click to expand...
Click to collapse
I am sure they can.
The 2e and 3e Download and Recovery modes were disabled by Samsung in later models of the SGS. It is not possible to get there using a combination of buttons etc.,
How to install the Download/Recovery Mode fix (3 Button Disabled SPL fix) http://forum.xda-developers.com/showthread.php?t=785201
There may be another method using an AnyWay JIG cable: which is a MicroB USB to Standard USB connector where I think one crosses pin 3 and 4 with a 301kOhm resister 1% tolerance, 1/4Watt. It would be best to search this forum for precise instructions.
Win for a dumb f%^k
well this isnt a good answer but i have a phone that went as discribed, no respose to three button, and unable to flash or get off the system reset screen on start up work on it for about 6 hour then left it when i came back i turned it on plug in the usb and CMD'ed adb reboot download and what did you know this time it worked? reset from that screen and it return to normal sooo.... um good luck and there is a way out just not shore what exactly it is
good for some
okey after fidling around i found my phone responded to adb ie download adb open a cmd line and typing adb reboot download. from there i just cycled the power hold down the power button a while and it rebooted to normal working order. though i still cant get 3 button even with flashing the fix so no hacking for me hope this helps
I'm using the Samsung Fascinate, i500 and i got stuck on the same screen too!!! i just double tapped the home button and rebooted the phone
I was able to get out of a 2e loop by running adb reboot download with odin open, then reflashed from there. Went through the same process twice since cognition 2.3b8 does not want to install on my phone. had no problem with b7 install.
Instructions were not that great. But Thanks -I figured it out and am back up.
Same problem here, cant make my phone go to download mode, ok or select key "power button" not working.
already tried the 2 methods before and they not working, (combination of keys)
Vibrant stuck in android system recovery 2e
I know this is not exact help but i just accidentally found myself into download mode after more key combo fiddling. I believe the last combo that got me in was either holding UP + POWER or just UP at the precise moment the screen goes black to reboot. This is after quite a few boot cycles so trial and error seemed to pull it off.
I'd test it again to be more sure but i don't want to risk being stuck again at this point. But I figured i'd speak up now, because i don't plan to have 2e there ever again.

Motorola Razr HD X925 tries to update ROM after each reboot. Please help!

Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!
neverfget said:
Really need your help, please!
I've bought MOTO RAZR X925 from Amazon.
I have:
Android 4.1.2
98.22.16001.XT925.Retail.en.DE
Software Version: 9.8.2Q-8-XT925_VQUL-16
First time I turned on the device, set up all accounts, mail, installed some apps from PlayMarket.
Then I decided to change all my accounts and just did "Factory Reset" in order to not waste my time for any changing. I did it while usb-cable was connected to PC. No root, no unlocks. After rebooting the device started to update software (!), showing green droid with blue something inside. In the end this greed droid falls down showing an error. And the device starts the same again with no success.
If to press power & vol + it shows booting menu. If to choose "Normal Powerup" it starts normally and offers to set up the device normally, and then works normally. After reboot it goes again to updating a software which again fails and erases all the data!!! But if to boot with "Normal Powerup" from boot menu - the device works normally with all saved data.
If to boot by choosing "Recovery" option from boot menu and with connected usb-cable it goes again to error.
Please help me with it, I'd much appreciate it.
EDITED: tried to flash exactly my ROM with RSD Lite v6.1.5. Flashed successfully. BUT PROBLEM REMAINS THE SAME! While rebooting goes to updating the ROM and fails.
Thank you!
Click to expand...
Click to collapse
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2
danifunker said:
1) Remove your SIM card from the phone
2) Boot in recovery mode and choose factory reset.
3) Turn on the phone and let it boot up normally. Don't setup the phone just yet, but see wifi works
4) Restart the phone fully, perform the same test as 3
5) power off the phone fully, then put your SIM card in, see if the problem repeats
6) Post results here
Good luck! Performing these steps will help us isolate your problem
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!
neverfget said:
Thank you so much for your reply, BUT no success so far.
Step 1. There was no SIM card, I was setting up the device without SIM, as well as no SD Card.
Step 2. Boot in recovery mode by holding together Power & Vol +, choose Factory
Step 3. It started to boot immediately after I've pressed "Factory". Since I did not perform Factory Reset before, the data has not been erased (???) after boot, so phone was set up with my old wifi settings and working
Step 4. Did the same step as 3.
Step 5. Inserted SIM card (first time), and boot normally
Step 6. The same problem remains: droid is trying to install something with an error. I boot via Power & Vol + with option "Normal powerup". After booting all data erased.
May be there are some files missed for normal booting, but only from recovery mode...I do not Know
Thank you for getting into it!
Click to expand...
Click to collapse
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2
danifunker said:
Please repeat the instructions but instead of booting in "factory mode", choose recovery. This will bring up an Android who is lying on their side. Hold Vol + and Vol- then press the power button, and choose factory reset from that menu.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.
And also, when I fully turn off the phone with USB cable connected, it again selfbooting with green droid!
neverfget said:
I tried to do that but it does not allow me to get into Recovery! Little green Droid appears and constantly updates with an error. Pressing and holding vol+ vol - and power in any state of phone shows just black screen,
I can choose and boot with: Normal powerup, AP Fastboot, Factory and BP Tools. BUT NOT RECOVERY.... After pressing "Recovery" - green droid appears.
Click to expand...
Click to collapse
That green droid is recovery. Once that comes up press vol- and vol+
Darbness said:
That green droid is recovery. Once that comes up press vol- and vol+
Click to expand...
Click to collapse
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now
neverfget said:
Oh, I do thank you, Darbness, for help. When after pressing "Recovery" droid appears I press and hold vol - and vol+ and - nothing happens. Also other time tried power & vol + & vol -. It just turns off.
Then I tried through sdk toools in command window from "DROID_RAZR_HD_Utility" using command "fastboot flash boot boot.img" I flashed this boot image. Now after normal power off and normal power on I receive message "Fastboot Reason: Flash Falilure". Acctually at least the device doesn't erase the data every time (even if from normal phone's menu "Factory Reset") But still I need to press Vol+ & Power to boot through "Normal powerup".
I will try to flash stock now again. But please MAY BE there is a way to fix fastboot now??
I'd appreciate your help in any case.
[EDITED] NO! Again droid appears, doesn't react on any combinations and then fails! I'm doing it all the day today... And there is no service center in Cyprus where I'm based now
Click to expand...
Click to collapse
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...
danifunker said:
Don't use any DROID utilities, since those aren't compatible with XT925.
You can boot again in AP Fastboot, then connect the computer to the phone and use the following commands with the SDK tools:
fastboot erase userdata
fastboot erase cache
Once that is finished, flash your phone back to the German stock you flashed originally.
Keep us posted.
Also, the recovery is different, hold VOL- and VOL+ and while holding, press the power button quickly to bring up a menu...
Click to expand...
Click to collapse
I did what you said with fastboot commands. The phone has now the original problem (selfrebooting)
BUT I cannot get to any other menu but only those in attachments.
When the phone is fully turned off:
1) I press vol+ and Power and hold until menu IMG_3455.JPG appears
2) I press Vol - vol + and quick press and release Power and menu IMG_3457.JPG appears (seems the same)
3) I press Vol - vol + and long press Power - nothing
When the phone is switched on in ANY state (normal operating, green droid, while booting):
1) I press Vol - vol + and quick press and release Power - nothing
2) I press Vol - vol + and long press Power - the phone reboots and then gets to green droid
Green droid is looking like IMG_3458.JPG
Both menus options:
Normal powerup - starts and operates normally
Recovery - goes to green droid operating forever
AP Fastboot - goes to fastboot mode
Factory - starts and operates normally
BP Tools - starts and operates normally but when connected to PC requires additional drivers which I cannot find in Internet IMG_3460.JPG
And when I connect usb to switched off phone it starts to boot and gets to green operating droid.
This is nightmare. My wife is going to divorŅe!! help to save our lifes!
Hmmmm... found the same problem for other people:
https://forums.motorola.com/posts/500686ca62
Exactly the same!
And then found the link from thematrix49 http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
I needed to press quickly the middle of volume button! And you was right and I got this recovery menu!!
SOLVED!!!!!! :good::good::good:
Thank you!
[now need another problem: how to donate you studying the issue ]
You can donate with PayPal.
Sent from my XT925 using xda app-developers app

Soft brick cannot enter either recovery or bootloader mode. Advice needed.

I formatted data and flashed Quantum Stock ROM (did not flash "RMM bypass zip"). After starting the phone once I tried to install a GSI (Treble) ROM. Disaster.
The phone is softbricked(?).
1. If connected to power source or PC the phone keeps restarting.
2. If no cable is attached, after powering on it shows logo and then switches off.
3. Cable connected or not connected, no matter which combination of buttons I press I just CANNOT enter recovery or bootloader mode.
Please advice on how to proceed. Thank you. :fingers-crossed:
Solution:
When the phone is powered off, hold VOL UP + VOL DOWN and insert the usb cable that is connected to a PC.
A screen will appear giving option to enter "download mode" by pression VOL UP. Do it.
Now the phone is in download mode.
Use ODIN to flash the latest firmware.
English is not my first language
I'm with the same issue!! I already flash the latest firmware but doesn't worked.

recovery mode - reboot recovery

hello i am new here,
i have 9860 snapdragon, i have failed to allow booting to recovery, pressing vol up and power button never allow me to go to recovery, it keep showing warning screen in china language with power icon down in it send me to normal boot
i have succeeded one time only., at that time i follow step to enter download mode to install TWRP, but even in download mode, the OP
one time
i have succeeded one time only., at that time i follow step to enter download mode to install TWRP, but even in download mode, the OP ask to reboot to recovery directly inside download mode, doing the VOL+ and power also never send me to recovery within download mode.
please help me
try with phone connected, via cable, to the computer
Hold the volume down and power button until it pops up Samsung galaxy note 20 ultra text, let go of power button but continue to hold volume down button

Question How to boot stright to TWRP from Download Mode

I'm kinda stuck here, praticing how to go right to TWRP from Download Mode. I did the Volume Down + Power to Reboot, then Volume Up + Power Straight away when the screen turns off.
The trouble is, there is a root warning that requires me to release all buttons and press Power to continue, which messes up going to Recovery. I'm on S9080, any tips would be apperciated, trying to upgrade to Android 13
In order to go to TWRP:
a) Power off you phone, i.e. if you are in Download Mode you go for "reboot" and then you power down your phone manually
b) if you want to somehow go "straigt" from Download Mode to TWRP (e.g. because you are stuck in a boot loop, like me) you can try the following:
1) You are in Downlod mode
2) You attach (or keep attached) the USB cable!
3) You tell Download mode to reboot
4) You wait for the moment when you phone has powered down during the reboot cycle (the phone should vibrate for a sec)
5) Then you press the home + volume up button.
Note: It is important that during step 5 the USB cable is connected, because starting TWRP needs *three* things: USB attached + Home button + Volume up
Maybe this works.

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