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solution for defy earpiece problem (for device not under warranty)

I fixed my defy earpiece problem which was getting dead again and again.
I found that there is a defect in the design of speaker.
Connection point on the speaker is so tiny and is not sufficient to make good and reliable contact with main board.
Solution:----
Dont do this unless you are good confident that you can reassemble the device and ready to take risk.
take a small piece of aluminum masking tape cut it in two tiny pieces and apply those pieces on both the speaker's connection point and you are set.
reassemble your phone and enjoy..
Important :---Defy's speaker is stick on front housing proper care is required while removing it.
Disassembling video of defy MB525
http://www.youtube.com/watch?v=3uSH1UuEOvI

still thinking of getting one...but it scares me knowing the problems..
good video!

the earpiece problemis solved in newer batches of the phone.
its pretty unlikely to buy one that still has the issue.
and even if you get so unlucky, its covered by the warranty.

Motorola did no recall of affected stock and there is still plenty out there with faulty earpiece.

SimboXXX said:
Motorola did no recall of affected stock and there is still plenty out there with faulty earpiece.
Click to expand...
Click to collapse
With a possible faulty earpiece.
I've got one of the "old" models and been using it for 3 months now - and the earpiece is still working like a charm.

Also using an "old" defy for three months now - no problems yet.

for the ones using old defy without problem.. one question.. have you used the wired handsfree headset? cause some say that it caused the earpiece connector to fail..
I myself haven't used my wired handsfree. with the consequence of unable to use the fm radio..

arixal said:
for the ones using old defy without problem.. one question.. have you used the wired handsfree headset?
Click to expand...
Click to collapse
Like, basically every day, yes.

btw, on our russian disscussion board we found that earpiece is replaceble with sony-erricson's earpieces with lightly moding. phone is still sealed from water earpiece itself could not surviwe after swimming )

@feroz2u
Thank you
@Fedor,
What type of SE earpieces might be compatible with defy after a little modding ?

Mine is also 3 months old and have no problem so far. But I'm really curious as to exactly when they began shipping the re designed stock of defy. I want to know if the earpiece failure is still potential in my defy.
Sent from my MB525 using Tapatalk

mute
activating and deacticating the mute button solved the problem on my device. i will report if that holds after a few phone calls in the next days. can somebody else confirm this solution?

i can confirme that this was the first method i used before sending the device to Motorola, it works only a few days this way, the tendence is that the problem will grow up more and more.

mine allso had some problems with the earspeaker after a good wash under the tap. the sound was very low. but after 5 minutes it worked just fine.
some body else had that problem?

Lemark said:
Mine is also 3 months old and have no problem so far. But I'm really curious as to exactly when they began shipping the re designed stock of defy. I want to know if the earpiece failure is still potential in my defy.
Click to expand...
Click to collapse
There's a long thread about this on the Motorola support forum for the Defy. The official advice buried in there is:
If you remove the battery you should see a label inside the battery compartment with a bar code and the words "Made in China". If the characters above "Made in China" include "BTxx" or "BFxx" then the phone should not be at risk of suffering the earpiece problem. Alternatively, if there is a blue dot on the label then the phone should also not be at risk.
Note that I say "at risk" - not having "BTxx" or "BFxx" or a blue dot does not mean that your phone is broken. My phone does not have any of those reassuring markings but the earpiece has been fine so far, touch wood.
Bear in mind that there can be other reasons for the earpiece to fail, over and above the known fault which Motorola have acknowleged. So even a phone not in the "at risk" batch can still go wrong for other reasons eg mistreatment, or a one-off manufacturing error.

Semseddin said:
@feroz2u
Thank you
@Fedor,
What type of SE earpieces might be compatible with defy after a little modding ?
Click to expand...
Click to collapse
Sony ericsson K550i

feroz2u said:
Sony ericsson K550i
Click to expand...
Click to collapse
I got a K850 speaker from ebay and it works better than before
Sent from my GT-P1000 using XDA Premium App

ovu85 said:
mine allso had some problems with the earspeaker after a good wash under the tap. the sound was very low. but after 5 minutes it worked just fine.
some body else had that problem?
Click to expand...
Click to collapse
There was just some water in the earpiece hole blocking the sound. Same can happen with the microphone hole.

my defy was supposedly one of the 'fixed' ones and it was broken brand new out of the box!

rubjonny said:
my defy was supposedly one of the 'fixed' ones and it was broken brand new out of the box!
Click to expand...
Click to collapse
As the saying goes: sh!t happens.
That would have been down to a manufacturing fault, and the retailer would have been legally obliged to replace it immediately, or offer a refund (Sale of Goods Act). It wouldn't have been a Motorola warranty issue.

No Active Noise Cancellation?

When I got my set and open up to inspect, i realised that one of the holes on the back of Sensation doesn't have purpose at all (the hole on the right of the back speaker). This is quite saddening cuz I bought this with the expectiation that it has....
I suspect that the dual mic might be actually removed in the final release. But I read at many places that the video recording uses the secondary mic to achieve stereo audio recording. So does sensation have the secondary mic in the first place? And secondly, does the video recording have stereo sound?
What do you all think? Many reviews mentioned that noise cancellation during calls r available thou....
I managed to email HTC support and this is wad they responded,
Thank you for contacting HTC.
With reference to your query, Sensation does not support noise cancellation ability , and if you nedd high quality voice during the call, we recommend you buy a good in ear earpiece.
Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again.
We look forward to be of service to you again.
HTC
Hotline: 1800-238-7788
Service Hours : 8 am - 8 pm, Monday - Saturday (except Public Holidays)
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Dave

I would love to hear more about this issue again if anyone has more information on it.

also interested

The silence of current users means there is no noise cancellation.......
sad, thats one of the main reasons i wanted one.

HTC said:
Thank you for contacting HTC.
With reference to your query, our current flagship premium handset does not support high quality speaker or microphone. If you plan to use your phone as phone, we recommend buying a handset thats engineered with that feature in mind.
Sincerely,
HTC
Click to expand...
Click to collapse
I really like my Sensation but speaker and microphone quality does not impress. I hope custom roms will solve this.

OakNinja said:
I really like my Sensation but speaker and microphone quality does not impress. I hope custom roms will solve this.
Click to expand...
Click to collapse
whats with HTC and cheap speakers they use ? How hard is it to use something decent in their "state of the art" phone...
the more I read, less i want this phone, at least my HD2 is 100% unlocked and can run any OS there is....

Their official press states Dual microphones for noise suppression.
http://htc-press.com/assets/PDF/Sensation4GSpecSheet-410.pdf
so where is the extra mic located?

gustav30 said:
Their official press states Dual microphones for noise suppression.
http://htc-press.com/assets/PDF/Sensation4GSpecSheet-410.pdf
so where is the extra mic located?
Click to expand...
Click to collapse
well, there is stereo sound recording, so it could be using one of the microphones there.. although i'm not sure if the spacing of those mics is conducive to noise cancellation..

There are six holes on the backside of the case. Four of them appear to be used as aerials for the various radios. The hole next to the speaker seems to be unused.
I'm not sure, but the microphone appears to be on the bottom edge, adjacent the back release. Where is the second microphone, or are thye combined in one module?
If they are combined I doubt they would work for noise cancelling...

MazMx5 said:
There are six holes on the backside of the case. Four of them appear to be used as aerials for the various radios. The hole next to the speaker seems to be unused.
Click to expand...
Click to collapse
the US version has another antenna contact with the hole by the speaker grill

What about the hole above the back camera? What is that used for?

mike2518 said:
What about the hole above the back camera? What is that used for?
Click to expand...
Click to collapse
That's the other microphone. Pretty easy to see if you pull the phone out of the shell. Every other hole doesn't seem to go anywhere, the one above the camera has a little gasket on the device-side.

Ism if anybody stated this yet Liz in too lazy to read them.
The holes on the back ate just where the rivets were located for.the intenna. Nice is on the bottom only
Sent from my HTC Sensation 4G using XDA Premium App

I'm not quite sure about what you are trying to say here.
dbirdflyshi said:
Ism if anybody stated this yet Liz in too lazy to read them.
The holes on the back ate just where the rivets were located for.the intenna. Nice is on the bottom only
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse

Loved my HD2 too, but the Sensation makes it look like a Model T once you get it in your hand. Don't deny yourself my friend, the Sensation is the sh**!
Sent from my HTC Sensation 4G using XDA Premium App

So guys since it had been confirmed that there is a Mike above the back Canberra, it means that there is active cancellation
Sent from my HTC Sensation 4G using XDA Premium App

Ok.. So I believe that secondary mic is present... For the stereo recording at least..
But during calls, it really doesn't sound like active noise cancellation.. I've used Nexus one & S2, their noise cancellation works very well even on a busy street...
I mean I still love this phone but just a bit disappointed with some hardware aspects..

_kansei_ said:
That's the other microphone. Pretty easy to see if you pull the phone out of the shell. Every other hole doesn't seem to go anywhere, the one above the camera has a little gasket on the device-side.
Click to expand...
Click to collapse
well check that out... never noticed the gasket.

xnifex said:
well check that out... never noticed the gasket.
Click to expand...
Click to collapse
I only noticed because I have the battery out like 20x a day

[Q] Defective earpiece

Guys,
I've come across a prob in my i9000 Galaxy S. :-(
My earpiece is defective somehow, as it makes a rattling noise when i make calls. I compared with another Galaxy S and identified this problem. Its like those cheap speakers you find on pocket radios now.
So i need to replace my earpiece and i dont know where to look for one. When i checked the manuals and videos i saw that it comes as part in a ribbon cable which also has the 3.5mm audio base.
I already tried ebay, but most of em are coming from hong kong, china which i believe are not authentic. Most of them even looks like they were home made.
From where can i get a genuine Samsung galaxy S earpiece ?
I wont mind even if its a working one removed from a bricked or a broken galaxy S.
Please help me out guys, as this noise bothers me everytime i make a call. :-(

mine started doing this about 2 days ago as well

snottyotter said:
mine started doing this about 2 days ago as well
Click to expand...
Click to collapse
Comes with time + use i guess.. Found a replacement ?

JazonX said:
Guys,
I've come across a prob in my i9000 Galaxy S. :-(
My earpiece is defective somehow, as it makes a rattling noise when i make calls. I compared with another Galaxy S and identified this problem. Its like those cheap speakers you find on pocket radios now.
So i need to replace my earpiece and i dont know where to look for one. When i checked the manuals and videos i saw that it comes as part in a ribbon cable which also has the 3.5mm audio base.
I already tried ebay, but most of em are coming from hong kong, china which i believe are not authentic. Most of them even looks like they were home made.
From where can i get a genuine Samsung galaxy S earpiece ?
I wont mind even if its a working one removed from a bricked or a broken galaxy S.
Please help me out guys, as this noise bothers me everytime i make a call. :-(
Click to expand...
Click to collapse
Do you mean headset? If yes just get a new one or get a Bluetooth one.
If your phone's earpiece is crackling send it back for warranty claim as mine was fixed after replacing motherboard.
Sent from my GT-I9000 using XDA App

I'm gonna look into a warranty claim, just gotta flash back to stock and hope they don't noticed I opened it up to try and fix the GPS

Blown Earpiece Speaker

Ive had my RAZR HD for just over a month. It first started with a slight buzz in the earpiece and the last couple of days the speaker completely blew up...everything sounds distorted. I have to turn it to like a 1/4 volume to make it sound normal, at which point I can't hear anything since it's too quite. This is where I'm screwed. I bought the phone outright from Rogers here in Canada and I use it on a Fido network. Since I bought it from Rogers and I don't have an account they won't deal with the warranty. I was told to call Motorola....now I'm supposed to send my phone away to them and it will take 5-10 business days for them to fix it....that's like 2 weeks....not sure what I'm supposed to use in the mean time...
I would rather just pay for someone to fix it since I need my phone for work...don't want to buy another one since I just spent over $600 on this one....but apparently there is no parts available for these yet. I came across this website
etradesupply.com/oem-motorola-droid-razr-hd-xt925-ear-speaker-flex-cable-ribbon.html (I'm not allowed to post a link so just add the www to the beginning )
Anyone ever order from them? Is this the part I need?? Also does anyone have any idea how hard would it be to replace the earpiece speaker? Thanks in advance for any info.

felcom said:
Ive had my RAZR HD for just over a month. It first started with a slight buzz in the earpiece and the last couple of days the speaker completely blew up...everything sounds distorted. I have to turn it to like a 1/4 volume to make it sound normal, at which point I can't hear anything since it's too quite. This is where I'm screwed. I bought the phone outright from Rogers here in Canada and I use it on a Fido network. Since I bought it from Rogers and I don't have an account they won't deal with the warranty. I was told to call Motorola....now I'm supposed to send my phone away to them and it will take 5-10 business days for them to fix it....that's like 2 weeks....not sure what I'm supposed to use in the mean time...
I would rather just pay for someone to fix it since I need my phone for work...don't want to buy another one since I just spent over $600 on this one....but apparently there is no parts available for these yet. I came across this website
etradesupply.com/oem-motorola-droid-razr-hd-xt925-ear-speaker-flex-cable-ribbon.html (I'm not allowed to post a link so just add the www to the beginning )
Anyone ever order from them? Is this the part I need?? Also does anyone have any idea how hard would it be to replace the earpiece speaker? Thanks in advance for any info.
Click to expand...
Click to collapse
The part you linked is just the connecting cable for everything. If it is the problem, it is because one of the ribbon connections is not making good contact which should be able to be fixed by reseating the cable. I would say the phone needs tore down first before ordering anything to check the connection points. The problem is with the front earpiece and not the speakerphone speaker on the back, right?

Yes the earpiece speaker not the loud speaker...are you sure the earpiece speaker is not built into that part??...I looked at the images and it looked like the speaker was part of it.
Has anyone done a write up on teardown of the phone?? I remember I read a post somewhere where a guy did it and said you just undo the 2 screws at the bottom and then push up on the screen...apparently everything is connected to the battery cover on this phone...but before I would attempt this I would like to see a write up, orderly preferably with pictures....and I can't find one...
Sent from my XT925 using xda app-developers app

felcom said:
Yes the earpiece speaker not the loud speaker...are you sure the earpiece speaker is not built into that part??...I looked at the images and it looked like the speaker was part of it.
Has anyone done a write up on teardown of the phone?? I remember I read a post somewhere where a guy did it and said you just undo the 2 screws at the bottom and then push up on the screen...apparently everything is connected to the battery cover on this phone...but before I would attempt this I would like to see a write up, orderly preferably with pictures....and I can't find one...
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
I was the one that did the tear down on my phone. I am in the process of moving right now. If no one else has down a write up on the teardown within a few weeks, I will do a full step-by-step with pictures.

007shark said:
I was the one that did the tear down on my phone. I am in the process of moving right now. If no one else has down a write up on the teardown within a few weeks, I will do a full step-by-step with pictures.
Click to expand...
Click to collapse
That would be awesome...Would really appreciate it...do you know if the earpiece speaker would be hard to replace based on what you saw?
Sent from my XT925 using xda app-developers app

felcom said:
That would be awesome...Would really appreciate it...do you know if the earpiece speaker would be hard to replace based on what you saw?
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
The whole LCD face comes off with a couple of ribbon connections to the main board. I did not dive into looking inside the faceplate at the time, but will with the step-by-step.

Microphone not working after repair

I've had my Nexus 5 for over 3 years now and it has seen countless ROMs, Kernels, rooting, all that kind of stuff. I also bought it in white and decided after some time that I want a black one so I bought a frame and a back panel and moved everything over to the new assembly. Shortly, it has seen a lot of mods.
My father used it for some time and one day he droped it and the microphone didn't work anymore in calls.
The problem was simple: in calls or while recording audio on whatsapp and such, the mic didnt work. While playing back the recording, there was a slight noise, just as you would keep the record button pushed but not talk and let it record only background noise. I can't remember, though, if while in call and on speaker the mic worked.
I bought a used flex cable with mic, charging port and everything on it (of which I was told was new), switched the old one with it and while playing back the recorded audio you can hear an awful distortion with slight oscilations as where the words should fit in.
However, the other person can hear me while in call and on speaker, but the sound is very, very bad.
My guess is that the mic on the flex cable that I bought was broken as well.
I thought of going ahead an buying another flex from a more trusted seller, but I'd like to get some advice firstly.
I tried anything that could be done with the software, this clearly is a hardware problem. What do you think I should check? What could be broken besides what i already know?
Thank you and have a lovely day!

I don't know if this will help but this guy seems to have a similar problem you can try his solution.
https://www.google.com/amp/s/forum....nexus-5-microphone-speakerphone-t3043151/amp/
Sent from my Google Nexus 5 using XDA Labs

Hey!
Audio rec and calls use different microphones, however, I believe your problems are due to the connector slot on the PCB itself not due to flex cables. Just visually inspect your flex cables, do you see any strong fold lines or torn sections? If not it is quite unlikely.
Regarding the connector slot, find some repairmen who is able with a heat gun and flux, who can lift things from a pcb without damaging stuff. They can either reposition it or replace it.
Best of luck and I completely share your pain.
andreizet96 said:
I've had my Nexus 5 for over 3 years now and it has seen countless ROMs, Kernels, rooting, all that kind of stuff. I also bought it in white and decided after some time that I want a black one so I bought a frame and a back panel and moved everything over to the new assembly. Shortly, it has seen a lot of mods.
My father used it for some time and one day he droped it and the microphone didn't work anymore in calls.
The problem was simple: in calls or while recording audio on whatsapp and such, the mic didnt work. While playing back the recording, there was a slight noise, just as you would keep the record button pushed but not talk and let it record only background noise. I can't remember, though, if while in call and on speaker the mic worked.
I bought a used flex cable with mic, charging port and everything on it (of which I was told was new), switched the old one with it and while playing back the recorded audio you can hear an awful distortion with slight oscilations as where the words should fit in.
However, the other person can hear me while in call and on speaker, but the sound is very, very bad.
My guess is that the mic on the flex cable that I bought was broken as well.
I thought of going ahead an buying another flex from a more trusted seller, but I'd like to get some advice firstly.
I tried anything that could be done with the software, this clearly is a hardware problem. What do you think I should check? What could be broken besides what i already know?
Thank you and have a lovely day!
Click to expand...
Click to collapse

keoxkeox said:
Hey!
Audio rec and calls use different microphones, however, I believe your problems are due to the connector slot on the PCB itself not due to flex cables. Just visually inspect your flex cables, do you see any strong fold lines or torn sections? If not it is quite unlikely.
Regarding the connector slot, find some repairmen who is able with a heat gun and flux, who can lift things from a pcb without damaging stuff. They can either reposition it or replace it.
Best of luck and I completely share your pain.
Click to expand...
Click to collapse
Thank you for your answer. I know I'm replying after almost one year, but I have given up fixing the old Nexus. Maybe I will try opening it up again and checking what you said, but I don't think it is worth it anymore. I still power it up from time to time, just for the old days. Heh. ?