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I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?
jimbo34 said:
I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?
Click to expand...
Click to collapse
Here is my guess. You are unlocked. You can't load something like cwm if you're not.
I'm guessing before you got the tablet, the previous owner unlocked it, screwed it up, sent it to Asus for repair, and Asus returned it working, but loaded code somehow to eliminate the serial. This has happened to others, or so I've read. Feel lucky if you're unlocked. Users who have been reporting this problem have said their tablets are locked, and since there's no serial, they can't use the tool to unlock it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
funnel71 said:
Here is my guess. You are unlocked. You can't load something like cwm if you're not.
I'm guessing before you got the tablet, the previous owner unlocked it, screwed it up, sent it to Asus for repair, and Asus returned it working, but loaded code somehow to eliminate the serial. This has happened to others, or so I've read. Feel lucky if you're unlocked. Users who have been reporting this problem have said their tablets are locked, and since there's no serial, they can't use the tool to unlock it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?
jimbo34 said:
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?
Click to expand...
Click to collapse
Usually a week give or take.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
jimbo34 said:
CWM was not installed when I received it but is there any way of knowing if the unlock tool has been run previously? If I'm stuck doing manual updates how long does it take the ota updates to appear for download on the Asus site?
Click to expand...
Click to collapse
When you boot, do you see "this device is unlocked" in small white text on the upper left corner? that's how you tell.
Btw, unlock doesn't mess with the serial number.
Sent from my ASUS Transformer Pad TF300T using Tapatalk
The guy you bought it from bricked the unlocked tablet and send it to Asus for repair. They then performed a full reflash but forgot or didn't repair the partition that holds the device ids. You can send it back to Asus for repair and they will fix the serial number issue but even after that you won't be able to receive OTA updates and you won't be able to unlock the device again.
p0k3y said:
When you boot, do you see "this device is unlocked" in small white text on the upper left corner? that's how you tell.
Btw, unlock doesn't mess with the serial number.
Sent from my ASUS Transformer Pad TF300T using Tapatalk
Click to expand...
Click to collapse
I don't see the "this device is unlocked" message on booting. I tried to run the unlock tool but get an error message. Guess I'm screwed for OTA or unlocking then. A newby question though, if I just want to root (mainly to install adblock and titanium backup, 6 axis etc), do I still need to unlock? If so, will there ever be a root without unlocking ie Debugfs?
jimbo34 said:
I don't see the "this device is unlocked" message on booting. I tried to run the unlock tool but get an error message. Guess I'm screwed for OTA or unlocking then. A newby question though, if I just want to root (mainly to install adblock and titanium backup, 6 axis etc), do I still need to unlock? If so, will there ever be a root without unlocking ie Debugfs?
Click to expand...
Click to collapse
You don't need to unlock for root access.
bazzio said:
You don't need to unlock for root access.
Click to expand...
Click to collapse
You do if you're running jb. If you found a means to do it without unlocking and on jb, please post it, and I don't mean carrying over root from ICS. Some don't have that option.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
jimbo34 said:
I've just bought a second hand tf300 of Amazon and saw it still had ICS on it. When I tried to OTA update to JB it wouldn't. Closer inspection showed that in settings status the serial number is listed as unknown. I've now updated manually to JB and CWM was not installed so I dont think its unlocked and rooted. However I just want to run it with stock receiving OTA updates. Any ideas how I can fix the serial number issue or bypass to get OTA?
Click to expand...
Click to collapse
I think that the best solution for you is to return to Asus your TF300 with the invoice, cause you bought this second hand on Amazon, and normally they should repair it to you without problem.
bazzio said:
You don't need to unlock for root access.
Click to expand...
Click to collapse
At the moment, you cannot root only your tablet if it's on JB bootloader.
If you want a root on JB bootloader, you need to unlock before
i have a TF300 that is having the same problem, i can not unlock the bootloader with the asus app... now is there another method to unlock the bootloader?
unfortunately not. You are stuck with Stock.
Hi all, new to the site.. I have been trying to find sites on google to help me understand better about unlocked tablets.
I recently bought an Asus TF300T transformer pad on ebay, the seller told me everything was in excellent condition except when the machine is powering up, there is a message in the corner that says ' Device is unlocked'. I started researching on this a little and Ive found that the asus tablet has its bootloader unlocked, and it leads to rooting.
I really have no desire to root, this will be a present to someone i care about. Unfortunately i cannot return the item as the seller has stated nonreturns are available. So my question is, if i happen to leave the bootloader unlocked, but not root at all, is there any longtime problem that will occur? Im worried about not being able to update to the latest software. Hope Im in the right place asking this question.
Yamato Cannon said:
Hi all, new to the site.. I have been trying to find sites on google to help me understand better about unlocked tablets.
I recently bought an Asus TF300T transformer pad on ebay, the seller told me everything was in excellent condition except when the machine is powering up, there is a message in the corner that says ' Device is unlocked'. I started researching on this a little and Ive found that the asus tablet has its bootloader unlocked, and it leads to rooting.
I really have no desire to root, this will be a present to someone i care about. Unfortunately i cannot return the item as the seller has stated nonreturns are available. So my question is, if i happen to leave the bootloader unlocked, but not root at all, is there any longtime problem that will occur? Im worried about not being able to update to the latest software. Hope Im in the right place asking this question.
Click to expand...
Click to collapse
Ok, there is no long term issue with unlocked device. The pros: you can install custom rom/kernel to make your device runs faster. Cons, you will have to manually upgrade your firmware, the OTA update is no longer works for unlocked device. In short unlock without rooting or unlock with rooting have NO EFFECT on your device,
buhohitr said:
Ok, there is no long term issue with unlocked device. The pros: you can install custom rom/kernel to make your device runs faster. Cons, you will have to manually upgrade your firmware, the OTA update is no longer works for unlocked device. In short unlock without rooting or unlock with rooting have NO EFFECT on your device,
Click to expand...
Click to collapse
Hi buhohitr, thanks for giving me that answer. I also forgot to put this down but can the tablet, being unlocked that is without roooting, can it still download apps from google store without any problems? and will the apps run just as it would on a locked tablet? Thank you again for your previous answer, appreciate it.
As the other guys said, the only things that change are the lack of OTA updates, the manufacturers warranty is void due to the unlocking, and that the user can (whenever they feel like it) install a custom ROM.
Everything else remains exactly the same, like being able to use/download apps and stuff.
Sent from my ADR6425LVW using XDA Premium.
SteveG12543 said:
As the other guys said, the only things that change are the lack of OTA updates, the manufacturers warranty is void due to the unlocking, and that the user can (whenever they feel like it) install a custom ROM.
Everything else remains exactly the same, like being able to use/download apps and stuff.
Sent from my ADR6425LVW using XDA Premium.
Click to expand...
Click to collapse
Thank you SteveG and Buhohitr, sorry if this was posted in the wrong section.
Just got a TF300 (US), locked and running latest 10.4.2.18. Unlock tool gives me the infamous "unknown error" problem (see 40 page thread in Prime section). Has ANYBODY been able to unlock lately on JB? I know the history of possible RMAed devices being an issue, but I have new unit and same issue. Just wondering if I should hang out and wait or know that I'm screwed.
If you've unlocked successfully, where did you get your device, what SW version were you on, and what version of the unlocker tool did you use (I tried v7)?
Yeah,i also cant unlock bootloader too,4.1.1 10.4.2.13 US.this is so crazy.
1 user from trhe German Android Hilfe community has unlocked yesterday.
mikaole said:
1 user from trhe German Android Hilfe community has unlocked yesterday.
Click to expand...
Click to collapse
Anyone know if they (Germany) contact the same ASUS servers that US does when unlocking? I'm still amazed there isn't more discussion on this. Brand new tab and can't even root it....
there were many users with the same problem. Normally it is because your serial is not listet in the Asus Server. So contact Asus and tell them you arent able to get updates(because they will not support the unlock tool). They have to put your serial in by hand another time and maybe you are lucky.
mikaole said:
there were many users with the same problem. Normally it is because your serial is not listet in the Asus Server. So contact Asus and tell them you arent able to get updates(because they will not support the unlock tool). They have to put your serial in by hand another time and maybe you are lucky.
Click to expand...
Click to collapse
Has this actually worked for anyone?
Is there a good contact at ASUS (Tien used to be one, not sure if still is)?
unlocked on JB shipped
I'm unlocked on JB shipped. I had 4.1.1 but version 10.4.2.9 shipped. I upgraded to .18 when i searched and saw hardly any post talking about .9. A few weeks ago, someone finally posted a straight question on how to root/unlock with JB and someone gave an awesome straight answer and it worked. This was before the new JB root stickies started showing up. I think I used the unlock tool thats in big sticky in the general forums. Its v7, wherever I got it from. My device serial starts with C9OKCT. worked on the first try. Got it from Office depot on black friday. US version.
got my tf300t a few days ago - couldnt get unlocking to work and got the network error issue. Then I registered my TF300T on the asus homepage and sent an email to asus tech help to add the serial number of my tf300t to their unlock database. This monday i used the unlocking tool again and - voila, unlocking worked just fine. btw, my tf300t had ics installed and i upgraded to jb before i used the unlock tool
radiomaiden said:
got my tf300t a few days ago - couldnt get unlocking to work and got the network error issue. Then I registered my TF300T on the asus homepage and sent an email to asus tech help to add the serial number of my tf300t to their unlock database. This monday i used the unlocking tool again and - voila, unlocking worked just fine. btw, my tf300t had ics installed and i upgraded to jb before i used the unlock tool
Click to expand...
Click to collapse
Thanks for the info, I just registered my TF300T on Asus homepage. No unlock available yet, will try tomorrow. Who did you email?
I unlocked. Got mine with ICS upon release. Upgraded OTA to JB then unlocked.
Just got mine today. Updated to the lastest, messed around with it a bit, then downloaded the unlock apk. Worked fine the first time. I didn't know people were having problems with it, that might have scared me a little hehe. I hope you guys get it figure out soon. CM 10.1 is rocking right now.
Sent from my Transformer Pad TF300T using Tapatalk 2
i can't unlock still...can someone PLEASE work on root for JB WITHOUT unlock? i don't know where to start and i hope some DEV can help us out here.
i registered my asus 2 days ago now,but still can't unlocked...
edited: it work now.....after sending email to asus tech and chat via email,they need my wifi mac address...after 1 minute i can unlocked my bootloader.
I purchased my tf300t from Bestbuy at black friday. I've been trying to unlock without success. I finally registered my tab on the 23rd. I've tried unlocking throughout Christmas break, and now it finally unlocks. So if you guys haven't done so already, register your tab and give it about 3 days.
https://vip.asus.com/login.aspx
tjy8tim said:
i can't unlock still...can someone PLEASE work on root for JB WITHOUT unlock? i don't know where to start and i hope some DEV can help us out here.
Click to expand...
Click to collapse
I couldnt unlock up to a week ago and i called and made a complaint about not receiving updates and i wake up this morning and decided to still try the unlock tool and IT WORKED!!!!
Can't unlock (or receive OTA updates) either. Have contacted ASUS support today. Hope it will help.
how can tell if the unlock app worked? i used it after i agreed to everything it rebooted and that was it. i tried to unlock it again and now it says unknown error may be network connection try again later.
Sent from my ASUS Transformer Pad TF300T using xda app developers app
On boot, you should see "The device is unlocked" in the upper left hand corner.
noriya said:
i registered my asus 2 days ago now,but still can't unlocked...
edited: it work now.....after sending email to asus tech and chat via email,they need my wifi mac address...after 1 minute i can unlocked my bootloader.
Click to expand...
Click to collapse
who did you write e-mail to (the specific e-mail)? are you located in usa?
tjy8tim said:
who did you write e-mail to (the specific e-mail)? are you located in usa?[/QUO
Where do you get the unlocking file?
I registered, looked at download and the only thing listed is splashtop.
Click to expand...
Click to collapse
Sorry Im new to this device and kind of scared to do anything. So please guide me? I want to install cm10.1, but im currently on stock 4.2.1/locked bootloader. I havent done anything yet, so no recovery no nothing. where I go from here?
jobankler said:
Sorry Im new to this device and kind of scared to do anything. So please guide me? I want to install cm10.1, but im currently on stock 4.2.1/locked bootloader. I havent done anything yet, so no recovery no nothing. where I go from here?
Click to expand...
Click to collapse
Go here:
http://www.asus.com/Tablets_Mobile/ASUS_Transformer_Pad_TF300T/#support_Download_32
Go to utilities, download the unlock app V8 on your device, install and follow instructions. Be aware! No more warranty (depending on your location, mine was still under warranty after bricking mine flashing the wrong bootloader!), so make sure what you are doing after unlocking it. Read. After you think you've read it all, read a bit more! There are a lot of manuals out here to explain everything to you, but make sure that what you read is applicable to YOUR situation. I went wrong by installing a 4.0 bootloader after updating to 4.1. Installed the wrong CM, wiped and was bricked. So read, and read some more Good luck!
Oh, and after you've done all the reading and read some more, and you've decided that all you actually want is root access, you can go here:
http://forum.xda-developers.com/showthread.php?t=2187982
It will explain you how to install TWRP on 4.2!!!! only!!!
After that, you can follow the rest of the info to get root or use TWRP for installing a custom ROM (like CROMI)!
Again, good luck
You can't load CM10.1 from the JB4.2.1 bootlader. They are not compatible. So that will be a fruitless task. Only CROMI and Energy Roms are compatible with the new bootloader right now.
How to download Unlock Tool V8 now
Sphinix said:
Go here:
...
Go to utilities, download the unlock app V8 on your device, install and follow instructions. Be aware! No more warranty (depending on your location, mine was still under warranty after bricking mine flashing the wrong bootloader!), so make sure what you are doing after unlocking it. Read. After you think you've read it all, read a bit more! There are a lot of manuals out here to explain everything to you, but make sure that what you read is applicable to YOUR situation. I went wrong by installing a 4.0 bootloader after updating to 4.1. Installed the wrong CM, wiped and was bricked. So read, and read some more Good luck!
Click to expand...
Click to collapse
Hi there, I know this is old but I am trying to root an old TF300T. Where can I get V8 of the unlock tool? The official Asus site no longer hosts it.
Andrew.Stoner said:
Hi there, I know this is old but I am trying to root an old TF300T. Where can I get V8 of the unlock tool? The official Asus site no longer hosts it.
Click to expand...
Click to collapse
Here we go!
Please prepare your device carefully. Deactivate your Google account firstly. Your device should be registered at the Asus server. If there are any issues, search the thread for "unlock"!
I've been trying to unlock for a couple of days. No luck though it keeps telling me there could be a network issue. I've read a few places that it's because the device isn't registered. When i try to register the device it tells me that it should already be under 'My Products' . I assume someone has already registered the serial. Though if its already registered then my device should unlock. I've contacted support hopefully they can get it registered properly then I can run the unlocker. If anyone has had any experience with this before please let me know. Thanks
I've been in contact with Asus support and they have sync's my device to their server with the MAC and Serial. The unlocker still doesn't work for me. Says network error. They asked if the motherboard has been changed. I don't think it has, but perhaps as it's the CN(China) version it won't unlock. Does anyone know a way to unlock without Asus unlocker?
dualfever said:
I've been in contact with Asus support and they have sync's my device to their server with the MAC and Serial. The unlocker still doesn't work for me. Says network error. They asked if the motherboard has been changed. I don't think it has, but perhaps as it's the CN(China) version it won't unlock. Does anyone know a way to unlock without Asus unlocker?
Click to expand...
Click to collapse
Nope! There is no other way.
The trick is to factory reset the tablet, DO NOT GIVE IT A GOOGLE OR GMAIL ACCOUNT, then run the unlock tool! Good luck!
I have unlocked the TF300TG executing the unlocker tool v8 after removing the google account from tablet (without rebooting) with internet active.
bye
TheJackall
ebonit said:
Nope! There is no other way.
The trick is to factory reset the tablet, DO NOT GIVE IT A GOOGLE OR GMAIL ACCOUNT, then run the unlock tool! Good luck!
Click to expand...
Click to collapse
Just doing a factory reset now. Asus support suggested that it could have been a MoBo change if there was an issue before, therefore the serial I gave them to activate/sync the tablet with their system would be invalid.
ty
UPDATE: Same thing "unknown netowrk error". I guess i'm unable to sync this tablet with Asus server.
Is there another way to unlock the device without the unlocker tool?
Can't install any other ROMS or Google Play Store on this CN version, its making the tablet useless.
dualfever said:
Asus support suggested that it could have been a MoBo change if there was an issue before, therefore the serial I gave them to activate/sync the tablet with their system would be invalid.
Click to expand...
Click to collapse
Did you provide to Asus the current SN of the devise? .
Please open Settings ->Status and pick up there the current SN and try the whole process again. Keep in mind there is no other way to unlock the bootloader.
Yes I provided them with the serial number (sticker on outsid of device). Also the serial number in Settings->Status. Also the MAC address in status. an App called King Root seems to have rooted the device.
I'm trying to get the play store working too.
Also Asus explained that the serial in status is not a valid one. I tried registering it myself andit does say that teh serial is invalid. only on the one on the ouside sticker is valid.
update: looks like it could be to do with being a refurbished unit, the serial starts with C2NK and does not register as valid. I found a thread about an ASUS Zenbook that serial starts with C4N0 and they were unable to register their device either.
dualfever said:
I'm trying to get the play store working too.
Click to expand...
Click to collapse
PLEASE DO NOT GIVE THE DEVICE A GOOGLE OR GMAIL ACCOUNT!!! PLAYSTORE BELONGS TO GOOGLE.
Nope never did that, was a clean tablet after full reset no Google account.
Thanks for your help, but I think it's the refurb that is the issue, Serial number of the motherboard is not recognised by support or the asus website.
dualfever said:
Serial number of the motherboard is not recognised by support or the asus website.
Click to expand...
Click to collapse
Please keep in mind the current SN of YOUR Tablet is the number shown in "Settings -> Status" not on the sticker. So you have to register your tablet on Asus website like a new one after exchange MB. Seems you never did.
PS:
※Version V8_For Android 4.2 only works with TF300T 4.2 JB of TW,US,WW CN SKU. It won’t work on other devices.
Thanks for your help.
Yes I tried to register with that serial, it's unrecognised by the website and by the support team.
I read another post somewhere who has the same issue, both our serial numbers start with a similar sequence of letters.
Another user suggested this can be when a service center that Asus use - use a different unofficial manufactured part. This would be why Asus do not recognise the serial number. I bought my device refurbed so I guess this has happened to mine.
Reference:
http://forum.notebookreview.com/threads/cannot-register-with-asus.673127/
:good:
Hence I need a different unlocking method. Which seems one isn't available.
Does anyone know how to get the play store working? Without unlocking? Root only?
Perhaps I need to somehow change the serial number like this:
https://forum.xda-developers.com/showthread.php?t=2243521
I don't quite understand how to do this on my TF300t though.
dualfever said:
Thanks for your help.
Click to expand...
Click to collapse
You are welcome! However using the "Thanks" button is also greatly appreciated.
Your issue is really confusing. To clear it up I would like to recommend to you to write an email to Asus Support in order to report your issue. Provide the WiFi MAC address and the current SN (Settings -> Status ->SN) of your device. Ask them to be so friendly to unlock your device. In general it takes a few days and hopefully your tablet will be unlocked.
Yes I have done exactly that. They were very helpful over several days of communication. They told me the details are invalid even in the screenshot I sent, and that they suspect a repair on the mb or swap was done.
I've found several posts with this issue in fact with a different model.
Thanks for trying. If someone knows how to change the serial number on my device that's be great, it seems doing that may fix the issue. Some users have had success using ratchet (from my earlier post https://github.com/AndroidRoot/Ratchet/blob/master/ratchet.c)
I got this tablet from my work. I'm trying to unlock the bootlaoder but no sucess... Might asus servers has been down? This tablet's from 2012, so I don't except thaht kind of services/apps using network to unlock/register are working by now?
I read on this thread to remove google account / hard reset the tablet.It didn't helped.
If anyone has somthing to try, i will. May ADB/Fastboot command will help?
Hi,
I belong to those who cannot unlock the TF300T bootloader (in my case probably because I sent it once to Asus Repair Center and after getting back the serial number was removed from the device). I've tried to unlock plenty of times with the Asus Unlock Tool -- without any result.
I can root the device and I can flash any factory ROM, downloaded from Asus website -- but I cannot flash any custom ROM. It would be essential since the official ROM (any of them) becomes laggy and slow very soon after flashing and I am tired of flashing and re-doing the setup process every month or so.
The Service Center certainly does not recognise its responsibility and does not want to help.
To tell the truth I could not follow day-by-day the TF300T threads of the Forum, so let me ask: Is there any new method to unlock? Or without unlock is it possible to flash a smoother and quicker custom ROM to my device?
Thanks in advance for the answers!
I have the same problem....
If you are rooted, you could try flashing a custom recovery via the command line, but it will probably not work with a locked bootloader (can't test, I am unlocked).
But I saw several people report that they succeeded with unlocking after contacting their local Asus representative.
Obviously they can request an update in the device database, then the unlock tool works.
Don't give up and keep nagging the Asus guys, till they look into it just to get rid of you!
I'm a member of this awesome non-unlockable group. I hope Asus burns in hell! I've spent the past 4 days and countless hours f**king with this thing. I'm so fed up with these assholes. I'm never using ****ty android again.
ctibor said:
Hi,
I belong to those who cannot unlock the TF300T bootloader (in my case probably because I sent it once to Asus Repair Center and after getting back the serial number was removed from the device). I've tried to unlock plenty of times with the Asus Unlock Tool -- without any result.
I can root the device and I can flash any factory ROM, downloaded from Asus website -- but I cannot flash any custom ROM. It would be essential since the official ROM (any of them) becomes laggy and slow very soon after flashing and I am tired of flashing and re-doing the setup process every month or so.
The Service Center certainly does not recognise its responsibility and does not want to help.
To tell the truth I could not follow day-by-day the TF300T threads of the Forum, so let me ask: Is there any new method to unlock? Or without unlock is it possible to flash a smoother and quicker custom ROM to my device?
Thanks in advance for the answers!
Click to expand...
Click to collapse
I actually ran into this problem but without sending it in for repairs, like f69m said
f69m said:
Don't give up and keep nagging the Asus guys, till they look into it just to get rid of you!
Click to expand...
Click to collapse
and they did, and I'm enjoying the benefits of doing so. Good Luck
After 1 year they finally answered that the tool doesn't work and it's not supported
spider623 said:
After 1 year they finally answered that the tool doesn't work and it's not supported
Click to expand...
Click to collapse
Hi.
Are you sure of it? I've bought my tf300t few months ago (it was a refurbished tablet). The unlock tool didn't work for me. Two weeks ago i've sent a mail to asus support and they told me to send them some screenshots (with my SN and mac adress etc.). After that, they updated their database and told me to retry to unlock the bootloader.
It did'nt change anything for me. I still have the network problem. I've tried the asus device tracker website and it tells me that my serial number isn't correct but when i write it in the product registration on asus website, it's automatically recognized as a tf300t and the support told me that everything was ok for them and the guy was able to read informations about my tablet...
Did anybody encounter the same problem ?
PS: sorry for my bad english.
kallos said:
Hi.
Are you sure of it? I've bought my tf300t few months ago (it was a refurbished tablet). The unlock tool didn't work for me. Two weeks ago i've sent a mail to asus support and they told me to send them some screenshots (with my SN and mac adress etc.). After that, they updated their database and told me to retry to unlock the bootloader.
It did'nt change anything for me. I still have the network problem. I've tried the asus device tracker website and it tells me that my serial number isn't correct but when i write it in the product registration on asus website, it's automatically recognized as a tf300t and the support told me that everything was ok for them and the guy was able to read informations about my tablet...
Did anybody encounter the same problem ?
PS: sorry for my bad english.
Click to expand...
Click to collapse
For the TG, for T they just don't support unlocking, the Asus policy is simple now, quantity first, they stop cats about quality and didn't train the support to help you with complex matters, plus unlocking voids the warranty and they are instructed not to help you with it, also rma the tablet to unlock it will cost you 350 euro for shipping, replacing the motherboard, voiding the warranty and all that without shipping warranty and no telling when they will find time to do it, too many defective products
Sent from my Nexus 4 using Tapatalk
spider623 said:
For the TG, for T they just don't support unlocking, the Asus policy is simple now, quantity first, they stop cats about quality and didn't train the support to help you with complex matters, plus unlocking voids the warranty and they are instructed not to help you with it, also rma the tablet to unlock it will cost you 350 euro for shipping, replacing the motherboard, voiding the warranty and all that without shipping warranty and no telling when they will find time to do it, too many defective products
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Well... The warranty isn't a problem anymore. It's available only for pair of months now. They knew my tablet was a tf300 T. Different people have been requested in asus support to solve the problem. They have updated their database with the necessary informations... If the app wasn't supported anymore, don't you think that one of them would have told it? I've asked it to the support guy, i'm waiting his answer.... I'll don't let them like this.
I also can't unlock and ASUS refuse to help.
Sent from my Zest_T1_G46_2014 using Tapatalk